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Ishikawa Diagram
1. Ishikawa diagram helped the employees avoid solutions that merely address the symptoms of a much larger
problem.
2. Ishikawa Diagram is a technique for identifying all the possible causes (inputs) associated with a particular problem
/ effect (output) before narrowing down to the small number of main, root causes which need to be addressed.
3. Cause-and-Effect diagrams graphically display potential causes of a problem
4. The layout shows Cause-and-Effect relationships between the potential causes
Identifying causes.
Determine large category of cause according to your working environment
1. MSHE group; Management, Soft (system, methodology), hard (machine, equipment) Environment
2. 4M group; Man, Machine, Material, Method