Thursday 28 May 2020

Indaba Hotel
Fourways, Johannesburg
THANK YOU TO OUR SPONSOR
➢ Current Retirement Village Developers

➢ Developers interested in Retirement Villages

➢ Development Finance

➢ Project Managers

➢ Architects & Town Planners

QUESTION 1 Will the retirement sector give the investment
returns given the current property cycle in South
Thursday May 28
10:00 - 10:40 Auditorium Africa?
John Loos will discuss the following:

- The current economic and property environment and SA’s stage of the
super-cycle
- The outlook for the coming years
- Demographic and other trends relevant to demand for retirement property

John Loos
FNB
What the audience can learn

At what stage is retirement property within the overall South African property
super-cycle?
Will the demand for retirement property increase or will it start to flatten?
If it does start to flatten, what will the implications be for developers and investors?
What pricing for retirement property is most buoyant now and the future?
Is the pricing sector or location specific in the retirement village sector?

QUESTION 2 How choosing to design green can impact your

operation costs down the line?
Thursday May 28
10:40 - 11:20

Future living in a climate that is warming, more intense intermittent storms and
periods of long drought is what developers need to consider. The impact of
higher temperatures especially on the aged can lead to sunstroke and death.

Renewable energy can contribute to the requirements of a home. The first

principle of sustainability is to REDUCE consumption.

Alison Groves
WSP
What the audience can learn

How to use the morphology of the building to consider passive cooling and
heating?

The value of natural light. How to incorporate natural light without impacting
passive effects?

What designing for resilience means to reduce water and other services usage?

Will green design be a purchase factor for future buyers?

QUESTION 3 Case Study: A retirement village built off the grid
and a different building methodology than traditional
Thursday May 28 bricks This presentation will be broken into 3 parts.
12:00 - 12:40
• Background by the developer
• Building using Structural Modular Panels

Find out how the process, the costs etc. that has allowed the developer to
market a one-bedroom unit for less than R600K and a 2 bedroom for less
then R1.5m. These units have many thoughtful and considered ????

The development of this village includes several areas of innovation such as the
layout to maximize usage of space whilst still preserving privacy whilst still
encouraging neighbours to chat.
What the audience can learn

The approach of building off the grid from solar, gas, recycled water and sewerage
systems

How using S.M.P (Structural Modular Panels) - makes units 8° warmer in winter
and 8° cooler in summer?

What the benefits of going partially or totally off the grid means for developers?

Is this a cost-effective approach? How does this approach affect the pricing of
units?
QUESTION 4 How to plan a commercial kitchen to ensure the
ability of the RV to provide catering for a
Thursday May 28 restaurant experience, as well as all levels of care
12:00 - 12:40 in the RV
As competition increases and due to the next generation of resident, catering
expectations are evolving.

Find out more about how delivering high quality meals in RV’s holds many
challenges and requires careful technical and physical planning to provide a
range of catering offerings that caters for all aspects.

Elnastein Kotze What the audience can learn

COO Catering
The benefits of planning a kitchen that delivers now and for the future
Feedem
Associated costs

How to meet all the legal requirements for Food Safety, Occupational Safety
and Environmental aspects

Choice of equipment to ensure delivery of food safely and efficiently

Responsible use of resources such as water, power and waste management

QUESTION 5 CASE STUDY: Insights on getting the balance right
with the number of units to frail care numbers to
Thursday May 28 make a village sustainable
13:40 - 14:20
When planning a new development or considering the financial
sustainability of an existing retirement village one of the key questions which
arise is that of care provision.

Ruan de Wet What the audience can learn

MD
Trans-50 Questions like what type of care will be provided and how will it be funded
needs to be answered.

Is there really a magic number of number of beds to ensure the viability of

frail care?
Is there a need for frail care services?
Defining the services on offer
Funding the care service offering
The impact of legislation on your decision

QUESTION 6 Horizontal vs Vertical Retirement Development:

Which one is most desirable for the future?
Thursday May 28
14:20 - 15:00
Whereas the ‘Silent Generation’ were happy to retire to the countryside or
the coast, the ‘Baby Boomers’, now about to enjoy their retirement years,
have quite different ideas on how and where they intend to spend their ‘free
time’. Many may continue to pursue a profession, albeit part-time and those
with the disposable income will certainly be spending more time travelling.
All are likely to be much fitter and more active than their parents’ generation.
‘Lock up and Go’ space will replace ‘Sheltered Community Living’ retirement
options for the new generation of ‘Un-retirees’, who will value urban
solutions close to lifestyle amenities over country retreats.
Dr Michael Zipp How does this translate into vertical developments?
CEO
CPOA
What the audience can learn?

CPOA will share their journey in building a new vertical retirement

development
What are the new retirees’ expectations of retirement living?
Are there more planning permission restraints building vertically?
How to determine the optimum size units?
Costs compared between horizontal and vertical development?
Are vertical solutions only suitable for urban environments?
Does technology play a greater role in vertical developments?
Can developers provide attractive lifestyle options in the vertical?
QUESTION 7 How is investment in Retirement Villages evolving
and will this continue to be an opportunity area?
Thursday May 28
15:30 - 16:15
“The market has not yet provided sufficient housing stock to meet these
needs – either in terms of the number of people or the type of lifestyle
currently favoured,” says Sandra Gordon, senior research analyst at Pam
Golding Properties.

What the audience can learn

Are all developments equal?

What makes for better investments?

What types of investments are there?

What is the industry projected to be worth?

Moderator Neale Petersen, Editor Real Estate Investor magazine

QUESTION 8 NeuroMarketing: Your 7 step Success Formula

Thursday May 28 We’re all using the same marketing techniques that’s balanced with
16:15 - 18:00 industry knowledge to improve results. Now there is way where you can
almost guarantee your results and ROI by using NeuroMarketing.

This insightful and truly fascinating presentation will provide you not only
with case studies to demonstrate how to make the changes to improve
your RESULTS but how you can do them yourself.

Colleen Backstrom Find out more about NeuroMarketing to determine the Key Drivers and
Director Critical Success Factors; how to get your clients to read and respond to
NeuroMarketing your brand story. And a simple, practical, easy-to-apply tip to double your
Kaleidoscope screen stickiness.
International
What the audience can learn
1. An understanding of the key principles of NeuroMarketing
2. The thinking process: putting it into practice
3. The design process: the perfect email structure
4. Design tips & techniques
5. Application of Learning
6. Proving ROI
7. Make it work for you: wrap-up and conclusion
Tour 1

Monarch Find out what a self-sustainable village looks like.

Retirement Village
What systems have they put in place, and what has the costs been? Has it been worth it? Are
the finishes to a high standard? What thoughtful touches have they considered for their
residents?

Eastlands Lifestyle Eastlands Lifestyle Estate uses its topography to create dams and green areas between the
Estate villages to ensure privacy and connection to the countryside. This village of 380 units includes
a 16 bed frail care centre, a lifestyle centre that belongs to the village and is an income
generator through the restaurant and other facilities.

This village includes storage units, washbays, woodworking and craft rooms, gym, indoor and
outdoor pools, assisted living units as well as hotel accommodation rooms for visiting family
and friends.

Tour 2

Primvilla Methodist Homes Prim Villa is a specialised dementia that has grown by purchasing houses
and adding to their services. Prim Villa has taken the approach to create separate houses that
provide a homely approach for residents at their stages of progression. They have recently
undergone a major renovation that includes wet rooms, new kitchen and laundry, substantial
investment in innovative equipment focusing on dementia.

Rynfield Park One of the largest villages in Johannesburg with 7 different developments over 30 years.
Rynfield offers delegates a birds eye view of the progression of retirement village living over
the ages as well as innovations incorporated in the newly renovated 4 frail care centres that
has a total of 184 Beds.

Tour 3

TBC
Speaker CV Summary Contact Details

John Loos John started his career as an economist in the National john.loos@fnb.co.za
Economist, FNB Treasury. He was part of the team that implemented the
country’s first Medium Term Expenditure Framework in the
early days of Minister Trevor Manuel’s tenure as Finance
Minister. Thereafter, he became the Southern African
Macroeconomist for Globalinsight (IHSMarkit), a major
United States based economic consultancy. From 2000, he
enjoyed 5 great years at Absa Group, where he was the
economist co-ordinating the Group’s macroeconomic
forecasting process. In 2004, he was named Reuters
Economist of the Year.

He acquired a passion for Property Cycle Analysis during

what was possibly the greatest property boom in South
African history, and in 2006, he left the world of
Macroeconomics to join First National Bank to focus on the
Residential Property Market. There, he built up the then
well-known FNB Property Barometer, which provided some
of the leading housing market analysis in SA. More recently,
late in 2018, he moved to the bank’s Commercial Property
Finance Unit to set about developing its commercial
property analysis.

Ms Groves is the Regional Director heading up the Green by Alison.Groves@wsp.com

Alison Groves Design unit at multinational WSP. She has been working in
Regional Director the sustainable built environment industry for over ten
WSP years. She has extensive experience in sustainable design,
sustainable materials, transport infrastructure and public
nodes, water resilience and energy efficiency.

Her philosophy is to put the wellbeing of people first in

design principles, but doing so from a low carbon, water
resilient and environmentally supportive approach.
She has been involved in sustainable retail space and
hospitals and has extensive experience within commercial
office space with this experience now extending to rating
interior fitouts.
Countries of work experience include South Africa, Nambia,
Rwanda and Botswana.
Speaker CV Summary Contact Details

Elnastein Kotze Elnastien has 35 years of managerial experience in ekotze@feedem.co.za

COO Catering institutional and corporate catering in various industry
Feedem sectors. She holds a BSc (Microbiology), BSc (Dietetics)
degrees and an Honours degree in Public Business
Management.

She has worked for Feedem since 1990 and for the last 2
years been COO of the catering division.

Ruan de Wet Ruan is the Managing Director of Trans-50 Association, an md@trans50.org.za

MD, Trans 50 NPC that owns and manages five Retirement Villages. Ruan
has been with Trans-50 for twenty years, and was
responsible for the financial management, property
maintenance and development and marketing functions at
various stages during this time.

Dr Michael Zipp Dr Michael Zipp was appointed as the Chief Executive Officer mzipp@cpoa.org.za
CEO, CPOA of CPOA beginning of 2015. He started his professional
career as an auditor with KPMG before he joined the multi-
national consumer goods company Henkel in Germany.
After various positions in Europe and Asia, Dr Zipp was
appointed in 2002 as Managing Director of Henkel South
Africa in Johannesburg. In 2010 he joined the consulting firm
ESA-Meridian in Cape Town as a Managing Partner, where
he was also involved in projects related to the retirement
industry.

Colleen’s niche and study area is in the substantial and colleen@kscope.co.za

Colleen Backstrom growing body of research in the field of NeuroMarketing,
Director and the practical application of this knowledge to the
NeuroMarketing design and production of email and web campaigns. Her
most important (and challenging*) mission this year is the
Kaleidoscope
launch of the NeuroOnlineAcademy.com; an online
International
learning portal on Applied NeuroMarketing; she has
students interested in NeuroMarketing connecting with her
from The Netherlands, Spain, Portugal, Turkey, Dubai,
Qatar and Lebanon and Australia. USA and UK markets on
the agenda.

Colleen is past chairman of the Institute of Marketing

Management, the first woman in South Africa to hold that
position. She has received the President’s Award from the
Institute of Marketing for “Outstanding Contribution to
Marketing in South Africa.”
Session Time Topics Speaker/Panelists

07:30 - 08:30 Registration

08:30 - 09:30 Speed Networking
09:30 - 10:00 REFRESHMENT BREAK

10:00 - 10:40 Will retirement development give you the investment you are John Loos
looking for given the current property cycle in South Africa?

10:40 - 11:20 How choosing to design green can impact your operation costs Alison Groves
down the line?

11:20 - 12:00 Case Study: A retirement village built off the grid and a different 3 Speakers
building methodology than traditional bricks

12:00 - 12:40 How to plan a commercial kitchen to ensure the ability of the RV Elnastein Kotze
to provide catering for a restaurant experience, as well as all
levels of care in the RV.

12:40 - 13:40 REFRESHMENT BREAK

13:40 - 14:20 CASE STUDY: Insights on getting the balance right with the Ruan de Wet
number of units to frail care numbers to make a village
sustainable

Horizontal vs Vertical Retirement Development: Which one is

14:20 - 15:00 Dr Michael Zipp
most desirable for the future?
15:00 - 15:30 REFRESHMENT BREAK

15:30 - 16:15 How is investment in Retirement Villages evolving and will this Panel Members to follow
continue to be an opportunity area?

16:15 - 18:00 NeuroMarketing: Your 7 step Success Formula Colleen Backstrom

COMPANY DETAILS
Company’s Name

Postal Address

Telephone number Facsimile

DELEGATE DETAILS

Name & Job Title Email address Contact cell number

Name & Job Title Email address Contact cell number

Name & Job Title Email address Contact cell number

Name & Job Title Email address Contact cell number

Name & Job Title Email address Contact cell number

INVOICE TO MADE OUT TO

Company Name Address Company VAT #

FINANCIAL CONTACT PERSON

Name Email Tel #

 NUMBER OF

TYPE OF BOOKING DELEGATES COST

Conference Registration (per person)

R 7,950.00 (excl. VAT)

EARLY BIRD Conference Registration (applies to bookings & payments R6,757.50 (excl. VAT)
received prior to 31 December 2019)

GROUP BOOKINGS Conference Registration (per person) R6,557.50 (excl. VAT)

For 4 and more delegates from the same company

CONFERENCE & ACCOMMODATION (per person)

R10,150.00 (excl. VAT)
Includes: Conference, 1 Night Accommodation 28 May, breakfast and
dinner*, shuttle to and from Airport

EARLY BIRD Conference & Accommodation (per person)

R8,975.50 (excl. VAT)
Includes: Conference, 1 Night Accommodation 27 May, breakfast and
dinner*, shuttle to and from Lanseria Airport (check for times)

GROUP BOOKINGS Conference & Accommodation (per person)

R 8,850.50 (excl. VAT)
For 4 and more delegates from the same company

Includes: Day conference, 1 Night Accommodation 27 May, breakfast and

dinner*, shuttle to and from Lanseria Airport (check for times)

I confirm that I have read, understood and accept the terms and conditions

Signed: Date:

*Full name counts as signature

EMAIL YOUR COMPLETED FORM TO: BANKING DETAILS

info@rvsummit.net
All fees are payable in advance by direct deposit or
For any queries call 010 213 4005 electronic bank transfer (see banking details).

Melanie 010 595 4094 Retirement Village Managers Summit (Pty) Ltd
Jacquie 010 213 4006 First National Bank
Dee Broadacres Branch
Branch Code: 250655
Account No.: 62749221347
Reference: Your company name

Send proof of payment to info@rvsummit.net

 Your agreement with us includes the following Terms and Conditions
GENERAL
1. Should you require only a quotation, pro-forma invoice or wish to only make an enquiry, kindly contact Retirement
Developers Summit on +27 10 213 4005/6 before completing and submitting this registration.
2. On receipt of this completed and signed booking form, it will be accepted that you agree to register as a delegate.
You will be invoiced accordingly, and these terms and conditions will take full effect.
3. By completing this booking form, the delegate confirms that they will remain responsible for full payment of the
relevant delegate fees.
4. Delegate fees shown on the website exclude VAT. Your invoice, however, will include VAT. Delegate fees are set by
the organisers and no further discount or reduced rate can be negotiated. The Day Delegate Rates exclude travel
and accommodation, both of which are for your own account. Please contact your local travel agent to assist with
your travel arrangements, if needed.
5. Numbers that can be accommodated at this event are limited, therefore booking is essential. Right of admission is
reserved.
6. You confirm that the information disclosed in this booking form is accurate.
INVOICING & PAYMENT
7. Upon receipt of your completed booking form, we will send a tax invoice to the person/s that have been indicated
as the relevant contact/entity that will be responsible for billing.
8. If your company requires a purchase order number on the invoice, please ensure that you enter it on your
registration form, to ensure that it is reflected on your invoice.
9. The onus remains on the delegate to ensure that payment is made, and the delegate will be held liable for any
outstanding fees.
10. The tax invoice will indicate our banking details for payment to be made by EFT.
11. Please use the Invoice Number as reference when making payment to enable us to accurately reconcile your account.
12. Payment terms are strictly on presentation of invoice, and we request that you email a proof of payment and
remittance advice to info@rvsummit.net a as soon as the transaction is made, with the reference number and your
name in the subject line.
13. We require full settlement before the event for all delegates, including late registrations.
14. Should payment not be affected before the event, please make provision for on-site credit card payment to be
processed at the registration desk on the day.
15. Name substitutions will be allowed as follows, delegate for delegate changes will have no additional charge. No
changes may be made to any events originally selected. The cancellation policies relevant to non-arrival / no-shows
will remain in full effect as per point number 21.
16. Delegate packs are strictly issued 1 per delegate. Lost delegate packs will not be replaced or re-issued. We will not
issue more than the specified quantity to any one person.
17. Delegates who have not paid in full at the time of congress cannot be guaranteed receipt of a delegate pack.
18. Late registrations / Walk-ins cannot be guaranteed receipt of a delegate pack and/or full delegate pack, as these are
prepared well in advance.
19. Photo’s will be taken throughout the Summit. By attending you agree to provide Retirement Village Developers
Summit consent to use your photo on the website and in marketing material pertaining to the Summit only.
CANCELLATION POLICY
20. Bookings not cancelled in writing before the 30 April 2019 will be subject to a 100% cancellation penalty and will not
qualify for a refund of any kind, as the full delegate fee will remain due and payable.
21. If you register after 30 April 2019, the full cancellation penalty as detailed above will remain in full effect and will still
be enforced.
22. In event of non-attendance / non-arrival, full payment will remain due and payable – without exception.