Mr.

Nikolas
Thanks for your review, we are sorry for your bad experience. We are glad that
you this problem to our attention and we will try to make it better and
improve our site. We are very happy that you like our selection of apartments
but to ask question to confirm your identity is for your own safety. So, that no
unauthenticated person could come. We are again, Sorry for your discomfort
and we hope that you will give a second chance so you can get much better
experience. we will hope that you will enjoy our service better next time.
If you have any other queries or need corporation, you can contact us on
<EMAIL ADDRESS>.

Regards
Executive Manager
AIRBNB

Dear Jeanie Germaine

Thanks for your review, we are sorry for the bad experience you had but we
promise that it’s a one-time incident and it won’t happen again. And if you are
been with us for more than one time, you have realized this too. As to clear the
situation the John is not an addict, it just a one-time incident for some
personal problems. But we will try to compensate you on your next time and
try to make your journey better with us. We hope that you will give a second
chance so you can enjoy your travel with us without any discomfort.
If you have any other queries or need corporation, you can contact us on
<EMAIL ADDRESS>.
Dear Anna88
Thanks for your review, I am glad to hear that you like its ability for holding
much clothes and I am also sorry to hear this kind of review from you. Our first
priority is customer satisfaction. Feel free to contact me on <EMAIL ADDRESS>.
I understand your problem and try to remove it if convenient, elsewise we will
compensate. Again, sorry for this inconvenience, I will take all factors into
consideration and try to improve so that you will much better experience next
time.

Regards
Assistant Manager
BOSCH