Title: CASA DE CALIDAD HAMBURGUESA

Author: SAMUEL FORERO, LEIDY ORTIZ

Date: 5 DE NOVIEMBRE 2019

Notes:

┼ ┼

┼ ┼ ┼
Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x) ▲ ▼ ▲ ▲ x ▲

Quality Characteristics
(a.k.a. "Functional
Requirements" or
Max Relationship Value in Row

"Hows")

pan industrial / casero

Weight / Importance

productos de calidad
acompañamientos

vegetales frescos

TEMPERATURA
Relative Weight

tipo de carne
compatacion

maduracion
Demanded Quality
coccion

tamaño
(a.k.a. "Customer

jugosa
Row #

salsas
receta

Requirements" or
"Whats")

1 9 100.0 9.0 sabor de carne Θ Θ Θ Θ Θ Θ Ο

2 9 precio Ο Θ Ο Ο Ο Ο Ο
3 9 acompañamiento Ο Ο Θ Θ
4 3 empaque Ο Ο Ο
5 9 tipo de pan Ο Ο Θ Ο
6 9 maduracion Ο Ο Ο Ο Θ Ο Ο
7 9 salsas Ο Ο Θ
8 9 queso Θ Θ
9 9 vegetales Ο Θ
10

AJONJOLI, BLANCO,

CEBOLLA, TOMATE,
QUESOS Y SALSAS

3/4, BLUE, MEDIO,

MAYONESA, BBQ,
BUFALO, POLLO,
ESPECIAL DE LA

10 A 15 MINUTOS

PESCADO, RES

TOMATE, ROSA
250 G / 200 G

BIEN ASADA
INTEGRAL,

LECHUGA
FUERTE

FUERTE

20 DIAS
ARABE
CASA

45°C
Target or Limit Value

Difficulty
10 8 8 10 5 9 9 8 8 8 6 4 6
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column 9 3 3 9 9 9 9 9 9 9 9 9 3
Weight / Importance 900.0 900.0 900.0 900.0 900.0 900.0 300.0
Relative Weight 15.8 15.8 15.8 15.8 15.8 15.8 5.3
 Legend

Θ Strong Relationship 9

Ο Moderate Relationship 3

▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

15
Competitive Analysis
(0=Worst, 5=Best)

HAMBURGUER
UNIAGUSTINIANA

CORRAL
HAMBURGUER UNIAGUSTINIANA

Column DG

Column DG

Column DG
BUNGER KING
MC DONALDS

Column DG
CORRAL

PRESTO

KFC

0 1 2 3 4 5

5 5 5 1 2 4

3 3 5 3 5 4

5 5 4 3 4 5

5 5 4 2 4 5
 Column DG

Column DG

5 5 5 5 5 5

4 4 5 3 5 4

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 Title: CASA DE CALIDAD HAMBURGUESA

Author: SAMUEL FORERO, LEIDY ORTIZ

Date: 4 DE NOVIEMBRE 2019

Notes:

Column # 1 2 3 4 5 6 7 8 9 10 11

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1 15.8 900.0 receta
2 acompañamientos
3 compatacion
4 15.8 900.0 productos de calidad
5 15.8 900.0 coccion
6 15.8 900.0 tipo de carne
7 pan industrial / casero
8 tamaño
9 15.8 900.0 maduracion
10 15.8 900.0 jugosa
11 vegetales frescos
12 salsas
13 5.3 300.0 TEMPERATURA
14
15

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight
 Legend

Θ Strong Relationship 9

Ο Moderate Relationship 3

▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

12 13 14 15
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 Title: X

Author:

Date:

Notes:

Column # 1 2 3 4 5 6 7 8 9 10 11

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight
 Legend

Θ Strong Relationship 9

Ο Moderate Relationship 3

▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

12 13 14 15
Powered by QFD Online (http://www.QFDOnline.com)
 Title:

Author:

Date:

Notes:

Column # 1 2 3 4 5 6 7 8 9 10 11

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight
 Legend

Θ Strong Relationship 9

Ο Moderate Relationship 3

▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

12 13 14 15
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 ™
QFD Online
...moving into the House of Quality
Template Name: Traditional House of Quality
Version: 2.0.346.0
Release Date: December 11, 2007

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