OneLink Tickets solved by hour 11/12/2019

Applied filters: Date (Ticket Solved) BETWEEN This-5 AND This

Partner IN (24-7 InTouch)

Date (Ticket Solved) 11/06/2019 11/07/2019 11/08/2019

Ticket Group Partner # Solved Tickets # Solved Tickets # Solved Tickets
123 Star 24-7 InTouch 4.00 2.00 2.00
Applicant/Compliance 24-7 InTouch 930.00 798.00 843.00
CET Escalations 24-7 InTouch 2.00 4.00 3.00
Compliance Skill 2 24-7 InTouch 13.00 21.00 27.00
CRL - Email 24-7 InTouch 3,809.00 4,031.00 4,971.00
Customer Impact 24-7 InTouch 7.00 7.00 34.00
Customer Impact - Bug 24-7 InTouch 120.00 115.00 121.00
Driver 24-7 InTouch 1,537.00 1,409.00 1,287.00
Driver Tier 2 24-7 InTouch 1.00
Express Drive Local 24-7 InTouch 2.00 3.00 1.00
FNOL Claims 24-7 InTouch 4.00 4.00 2.00
Fraud Identity 1 24-7 InTouch
Fraud Identity 2 24-7 InTouch 1.00
Fraud Skill 1 24-7 InTouch 329.00 300.00 342.00
Fraud Skill 2 24-7 InTouch 49.00 89.00 82.00
Fraud Skill 3 24-7 InTouch 102.00 105.00 114.00
Lost & Found 24-7 InTouch 19.00 16.00 16.00
Lyft Bike & Scooter 24-7 InTouch 508.00 468.00 582.00
Lyft Bike & Scooter - H 24-7 InTouch
Lyft Bikes 24-7 InTouch 2.00
Lyft Business 24-7 InTouch 4.00 1.00 3.00
Rider 24-7 InTouch 1,826.00 1,627.00 1,400.00
Spanish 24-7 InTouch 317.00 324.00 123.00
Spanish Safety 24-7 InTouch 485.00 284.00 275.00
Tier 3 - SPCC 24-7 InTouch 3.00 4.00 5.00
Trust & Safety 1 24-7 InTouch 21.00 6.00 16.00
Trust & Safety 2 24-7 InTouch 2.00 1.00 2.00

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OneLink Tickets solved by hour 11/12/2019
Applied filters: Date (Ticket Solved) BETWEEN This-5 AND This
Partner IN (24-7 InTouch)

Date (Ticket Solved) 11/09/2019 11/10/2019 11/11/2019

Ticket Group Partner # Solved Tickets # Solved Tickets # Solved Tickets
123 Star 24-7 InTouch 8.00 5.00 1.00
Applicant/Compliance 24-7 InTouch 643.00 535.00 406.00
CET Escalations 24-7 InTouch 2.00 3.00 6.00
Compliance Skill 2 24-7 InTouch 1.00 1.00
CRL - Email 24-7 InTouch 4,616.00 4,041.00 2,027.00
Customer Impact 24-7 InTouch 181.00 21.00
Customer Impact - Bug 24-7 InTouch 61.00 93.00 70.00
Driver 24-7 InTouch 915.00 770.00 810.00
Driver Tier 2 24-7 InTouch 2.00
Express Drive Local 24-7 InTouch 1.00 1.00
FNOL Claims 24-7 InTouch 1.00 2.00
Fraud Identity 1 24-7 InTouch 1.00 1.00
Fraud Identity 2 24-7 InTouch
Fraud Skill 1 24-7 InTouch 263.00 195.00 185.00
Fraud Skill 2 24-7 InTouch 99.00 123.00 70.00
Fraud Skill 3 24-7 InTouch 94.00 114.00 42.00
Lost & Found 24-7 InTouch 18.00 9.00 5.00
Lyft Bike & Scooter 24-7 InTouch 688.00 634.00 233.00
Lyft Bike & Scooter - H 24-7 InTouch 1.00
Lyft Bikes 24-7 InTouch
Lyft Business 24-7 InTouch 1.00 1.00 1.00
Rider 24-7 InTouch 1,573.00 1,515.00 665.00
Spanish 24-7 InTouch 150.00 193.00 204.00
Spanish Safety 24-7 InTouch 263.00 209.00 220.00
Tier 3 - SPCC 24-7 InTouch 8.00 3.00 5.00
Trust & Safety 1 24-7 InTouch 18.00 17.00 3.00
Trust & Safety 2 24-7 InTouch 1.00

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