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2018 Network license Software hangs at


"Checking License" or "Loading"
By: Support
Jan 16 2018

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Issue:
Problems loading Autodesk Network license products.

Causes:
Restricted profile

Solution:
1. Make sure your license manager is up and running by performing a status enquiry on the server.
2. Access your firewall settings on the server and create both INBOUND and OUTBOUND rules for TCP to use the
ports 2080 and 27000-27009.
3. Add the environment variable ADSKFLEX_LICENSE_FILE.
1. On the Startup menu, right-click the My Computer icon > Properties > Advanced System Settings.
2. On the Advanced tab, click Environment Variables.

3. Under System Variables, click New.

4. In the Variable name field enter: ADSKFLEX_LICENSE_FILE


5. In the Variable value field enter: @YOUR_SERVER_IP_ADDRESS

6. Click OK.

4. Make sure you are using the most current version of the graphic drivers.

5. Uninstall\reinstall all versions of C++ 2010-2015.


How to remove(http://www.autodesk.com/)
and reinstall Microsoft Visual C++ Runtime Libraries (https://knowledge.autodesk.com/search-
result/caas/sfdcarticles/sfdcarticles/How-to-remove-and-reinstall-Microsoft-Visual-C-Runtime-Libraries.html)
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* 6. If you are still having problems after completing all the steps above, it could be possible your profile is
corrupt or preventing 2018 from loading. Create a new local admin profile and try running your 2018 Autodesk
software.
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