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Engaging Users With Gamification
Engaging Users With Gamification
USERS WITH
GAMIFICATION
HOW-TO GUIDE
Engaging Users with Gamification
HOW-TO GUIDE
Executive Summary
With a new generation moving into the workforce, new mindsets and technologies are moving
in with them. Video games, social media, and all things interactive have been an integral part of
everyday life for this generation who are now beginning their careers and developing increased
buying power as consumers. Engaging this new generation and those generations to follow will
be a key challenge for businesses in the near future. Online communities and gamification are an
important part of engaging the new consumer perspective. Gamification can help to develop an
environment of real-time feedback, exclusive benefits, and great rewards that the digital genera-
tions have become accustomed to.
This How-To Guide is designed to provide practical advice for engaging users with gamification.
This guide outlines what gamification is, the key business benefits of gamification, and notable
software vendors in the gamification space.
What Is Gamification?
Mashable.com
Gamification.org/wiki/gamification
Engagement – while engaging in your community, users will be engaging with your brand and
developing a relationship with your company.
Loyalty – over time, users continuously engaging with your company with develop confidence with
your brand and remain customers based on the benefits and rewards of your community.
User Advice & Content – depending on your industry, active users may provide advice based on
their background & experiences. This could also lead to user-generated content, which could aid
your product/service in the future.
References – a happy, engaged client will be more inclined to share your website & community with
colleagues and friends, thereby, increasing your bandwidth with lead generation. These types of
clients are also more likely to post about you on Facebook, Twitter, and other social media meaning
you could go viral!
SEO – community activity will automatically increase your SEO standings as more comments, likes,
and users will increase the instances of your company’s name.
Fun – the “gaming” culture is inherently meant to provide entertainment. Creating badges, levels,
leaderboards, and rewards will facilitate an enjoyable experience for your users and ensure a grati-
fying association with your company.
Revenue – all of the benefits listed above will essentially sum up to increasing your revenue.
Engaged, satisfied clients are more likely to remain faithful to a specific brand (renewal revenue) and
share your benefits with others (new revenue).
Badgeville – a gamification platform that focuses on influencing and measuring user behavior.
Their pricing models are licensing or use-based; and they service the following industries:
Consumer, Education, Enterprise, Government, Health, and Social Good. You can visit their
website by clicking here.
Bunchball - is the market leader in gamification. They are a gamification platform focusing on
user engagement, customer loyalty, and employee productivity. Their pricing model is on a
licensing basis; and they service the following industries: Consumer, Education, Enterprise,
Government, Health, and Social Good. You can visit their website by clicking here.
Bottom Line
Gamification within online communities is a growing industry and may become booming as the
digital generations continue to advance in their careers.
Obtaining knowledge on this topic and developing a gamification strategy for your company will
serve your bottom line in the future.
Develop a
3 Plan
GAMIFICATION
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5 Begin
6 Launch
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