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2.

2 ARTICLES

1. TITLE: Online banking services

AUTHOR: Shah

YEAR: 2013

ABSTRACT:

He gave his view regarding bank profitability and productivity. He has expressed concern

about increased expenses and overheads. Slow growth in productivity and efficiency is due to

wasteful work of the banks. He concludes that the higher profitability can be result from

increased spread and innovations have a limited role. He favored written job descriptions for

improvement of staff productivity. He also emphasized reduction of costs, creation of a team

spirit improvement in the management for improving bank profitability and productivity.
2. TITLE: Online banking services

AUTHOR: Sharma

YEAR: 2015

ABSTRACT:

He said, "The expansion of banking facilities was uneven and lopsided and banks were

concentrating their operations in metropolitan cities and towns. A fairly large number of rural

and semi urban center with reasonable potentialities of growth failed to attract the attention

of commercial banks. As far as the deposit mobilization in the rural areas is concerned, much

remains to be done. "This gives emphasis on the rural and semi urban growth of banks.
3. TITLE: Online banking services

AUTHOR: Raghupathy

YEAR: 2012

ABSTRACT:

Hegave his view on the system of banking sector that "if the objectives are not fully

achieved, the fault does not lie entirely with the bankers. The fault lies in our, not being able

to integrate all powerful instruments of development into an effective system".

4. TITLE: Online banking services

AUTHOR: V.N. Saxena

YEAR: 2016

ABSTRACT:

He analyzed that "Improvement in the systems and procedures of inspection of stocks,

maintenance of stock register is required. Reforms should be initiated in extension of

sponsorship schemes, recovery, and consultancy". This can be supporting tools for banks.
PROPOSED OUT COMES
1. In the users ratio of internet banking 65% of customers are using this service.

2. More banks are connecting to the any software co. to running the Online banking services. In
these services the ICICI banks is top in service of Online banking services.

3. The services that are mostly used by maximum customers are transactions, online trading, bill
payment, shopping etc.

4. The mode of the cash deposit in bank is for use to online truncation cash, cheque &online
banking services.

5. Different banks different charge for online service.

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