Servicehotline Mo. - Fr.

, 6-17Uhr Held 2015-09-30 A6 Site 1 von 6

Phone +49 821 74771-5550 Fax -5592
Servicehotline Mo. - Fr., ab 17Uhr
Phone +49 173 5705456
Email to service@h-i-b.de
www.h-i-b.de

Troubleshooting H.I.B chiller at error and warning messages

U = warning → only information, the chiller is still running
E = error → shut down the chiller

Warning messages Alarm messages

U01 Water level too low E01 Flow error E56 High-Pressure refrigerant reset
U02 Filter mat is dirty E02 Motor protection switch pump E76 Sensor F1 short circuit
U03 Filter mat is missing E02 Other alarm - Input E9 E77 Sensor F1 break
U04 Flow warning E03 Water level dry running E78 Sensor F2 short circuit
U05 Reserved / not in use E04 Side wall is open E79 Sensor F2 break
U06 Other warning 1 E05 Flow error E80 Sensor F3 short circuit
U06 Other warning - Input 3 E06 Other alarm 1 E80 Sensor F5 short circuit
U07 Other warning 2 E06 Other alarm - Input E3 or E8 E81 Sensor F3 break
U07 Other warning - Input 4 E07 Other alarm 2 E81 Sensor F5 break
U08 Other warning 3 E07 Other alarm - Input E4 E82 Sensor F4 short circuit
U08 Other warning - Input 8 E08 Other alarm 3 E82 Sensor F6 short circuit
U09 Other warning 4 E08 Other alarm - Input E8 E83 Sensor F4 break
U09 Other warning - Input 9 E09 Other alarm 4 E83 Sensor F6 break
U10 Temp. Min. KK1 E10 Temp. Min. KK1 E84 Sensor F5 short circuit
U11 Temp. Max. KK1 E11 Temp. Max. KK1 E85 Sensor F5 break
U20 Temp. Min. KK2 E20 Temp. Min KK2 E86 Sensor F6 short circuit
U21 Temp. Max. KK2 E21 Temp. Max KK2 E87 Sensor F6 break
U22 Temp. Min. KK3 E22 Temp. Min KK3 E88 Sensor F7 short circuit
U23 Temp. Max. KK3 E23 Temp. Max KK3 E89 Sensor F7 break
U30 Pressure Min. E30 Pressure Min. E90 Temp. sensor F1 short circuit
U30 Temp. Min. KK3 E30 Temp. Min KK3 E91 Temp. sensor F1 break
U31 Pressure Max. E31 Pressure Max. E92 Temp. sensor F2 short circuit
U31 Temp. Max KK3 E31 Temp. Max KK3 E93 Temp. sensor F2 break
U32 Conductance too high E32 Conductance too high E94 Temp. sensor F3 short circuit
U33 Automatic venting process E41 Flow error E95 Temp. sensor F3 break
U34 Temp. Min. KK1 E44 Incorrect input phases E96 Temp. sensor F4 short circuit
U35 Temp. Max. KK1 E50 Motor protection switch KK1 E96 Conductance sensor defect
U40 Low-Pressure refrigerant system E51 Motor protection switch KK2 E97 Temperature sensor F4 break
U41 High-Pressure refrigerant system E52 Motor protection switch KK3 E97 Conductance sensor defect
U42 Motor protection switch compr. E53 Motor protection switch fan E97 System error
U43 Tmax compressor network E54 Motor protection switch Digiscroll E98 Communication error
U80 SD-card-module E55 Motor protection switch compressor E98 System error
U84 Pressure-Transmitter defect E99 System error (Flash)
U85 Pressure-Transmitter defect Err Communication error
U86 Flow Sensor Vortex defect
U87 Flow Sensor Vortex defect
U88 Temperature Sensor Vortex defect
U89 Temperature Sensor Vortex defect
U96 Conductance sensor defect
U97 Conductance sensor defect
UFO Flow error

Display Fault Possible causes Action

No flow or flow insufficient
E01
(flow switch or turbine)
E02 Motor protection switch pump
E02 Other alarm Input E9
E03 Water level dry running
Water filter is dirty
Air in the water system
Pump is not running
Flow sensor has no function
Hose snapped off (intern or extern)
Temperature controller is defect
Current consumption of the pump
is too high
Motor protection switch is defect
See in the documentation
Water level too low
Leakage
Water level sensor is defect
Temperature controller is defect
side wall / housing is open
Change the filter element
Releas the air of the water system
Check the fuse or motor protection circuit breaker
Visual check of the flow sensor
Check the electrical connection of the flow sensor
Check smoothness function of switch or turbine
Check the hoses and the laying of the hoses
Check the function of the temperature controller
Measure the current consumption of the pump
Visual check of the pump for visible damages
Check the smooth running of the pump
Check the electrical connection of the pump
Check the setting of the motor protection switch
Check the function of the motor protection switch
Control the components, see in the wiring diagram
Check the water level and fill up the tank
Check the chiller of possible leakage
Check the function
Check the function of the temperature controller
Mount the side wall / Close the housing

Check the measurement

Measurement point of the atmospheric
point and protect it from
E04 Side wall is open pressure is influenced
external influences (fan)

Wrong settings Readjustment

Atmospheric pressure switch is defect Check the function
Servicehotline Mo. - Fr., 6-17Uhr Held 2015-09-30 A6 Site 2 von 6
Phone +49 821 74771-5550 Fax -5592
Servicehotline Mo. - Fr., ab 17Uhr
Phone +49 173 5705456
Email to service@h-i-b.de
www.h-i-b.de

Display Fault Possible causes Action

Water filter is dirty
Air in the water system
Pump is not running
No flow or flow insufficient
E05
(Vortex)
Flow sensor has no function
Hose snapped off (intern or extern)
E06 Other Alarm 1 See in the documentation
E06 Other alarm Input E3 or E8 See in the documentation
E07 Other alarm 2 See in the documentation
E07 Other alarm Input E4 See in the documentation
E08 Other alarm 3 See in the documentation
E08 Other alarm Input E8 See in the documentation
E09 Other alarm 4 See in the documentation
Regulation valve water circuit 1 defect
Minimum temperature alarm Compressor is always in operation
E10
water circuit 1
Temperature controller is defect
Regulation valve water circuit 1 defect
Compressor without function
Temperature of the compressor is too
Maximum temperature alarm
E11 high Clickson triggers (thermo switch)
water circuit 1
Flow in the external water circuit is
insufficient
Fan is defect / rpm to slow
Refrigerant shortage
Regulation valve water circuit 2 defect
Minimum temperature alarm Compressor is always in operation
E20
water circuit 2
Temperature controller is defect
Regulation valve water circuit 2 defect
Compressor without function
Maximum temperature alarm
E21 Temperature of the compressor is too
water circuit 2
high Clickson triggers (thermo switch)
Fan is defect / too slow
Refrigerant shortage
Regulation valve water circuit 2 defect
Minimum temperature alarm Compressor is always in operation
E22
water circuit 3
Temperature controller is defect
Regulation valve water circuit 3 defect
Compressor without function
Maximum temperature alarm
E23 Temperature of the compressor is too
water circuit 3
high Clickson triggers (thermo switch)
Fan is defect / rpm to slow
Refrigerant shortage
Pressure sensor / Transmitter
E30 Pressure in the system is faulty
Lower pressure limit alarm
Regulation valve water circuit 2 defect
Minimum temperature alarm Compressor is always in operation
E30
water circuit 3
Temperature controller is defect
Pressure sensor / Transmitter
E31 Pressure in the system is faulty
Upper pressure limit alarm
Regulation valve water circuit 3 defect
Compressor without function
Maximum temperature alarm
E31 Temperature of the compressor is too
water circuit 3
high Clickson triggers (thermo switch)
Fan is defect / rpm to slow
Refrigerant shortage
No use of DI water
DI filter / DI cartridge consumed
E32 Conductance is too high
Valve for the conductivity regulation is
defect
Change the filter element
Bleed out the air of the water system
Check the fuse or motor protection switch
Visual check of the flow sensor
Check the electrical connection of the flow sensor
Check smoothness function of switch or turbine
Check the hoses and the laying of the hoses
Control the components, see in the wiring diagram
Control the components, see in the wiring diagram
Control the components, see in the wiring diagram
Control the components, see in the wiring diagram
Control the components, see in the wiring diagram
Control the components, see in the wiring diagram
Control the components, see in the wiring diagram
Check the function of the valve
Contactor is defect (always close)
Check the electrical function of the temperature controller
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Check the flow
Replace the fan
Check the refrigerant system
Check the function of the valve
Contactor is defect (always close)
Check the electrical function of the temperature controller
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Replace the fan
Check the refrigerant system
Check the function of the valve
Contactor is defect (always close)
Check the electrical function of the temperature controller
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Replace the fan
Check the refrigerant system
Check the pressure in the system
Check the function of the valve
Contactor is defect (always close)
Check the electrical function of the temperature controller
Check the pressure in the system
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Replace the fan
Check the refrigerant system
Drain the tank and fill up with DI water
Replace the DI filter / DI cartridge
Check the function of the valve
Servicehotline Mo. - Fr., 6-17Uhr Held 2015-09-30 A6 Site 3 von 6
Phone +49 821 74771-5550 Fax -5592
Servicehotline Mo. - Fr., ab 17Uhr
Phone +49 173 5705456
Email to service@h-i-b.de
www.h-i-b.de

Display Fault Possible causes Action

Water filter is dirty Change the filter element
Air in the water system Releas the air of the water system
Pump is not running Check the fuse or motor protection switch
E41 No flow or flow insufficient Visual check of the flow sensor
Flow sensor has no function Check the electrical connection of the flow sensor
Check smoothness function of switch or turbine
Hose snapped off (intern or extern) Check the hoses and the laying of the hoses
Incorrect phase sequence Check the phase sequence L1-L2-L3 = rotation field Right
E44 Incorrect phase sequence Relay for phase sequence is defect Check the function of the phase sequence relay
Temperature controller is defect Check the electrical function of the temperature controller
Measure the current consumption of the pump
Visual check of the pump for visible damages
Current consumption of the pump
Motor protection switch pump water Check the smooth running of the pump
E50 is too high
circuit 1 Check the electrical connection of the pump
Check the setting of the motor protection switch
Motor protection switch is defect Check the function of the motor protection switch
Measure the current consumption of the pump
Visual check of the pump for visible damages
Current consumption of the pump
Motor protection switch pump water Check the smooth running of the pump
E51 is too high
circuit 2 Check the electrical connection of the pump
Check the setting of the motor protection switch
Motor protection switch is defect Check the function of the motor protection switch
Measure the current consumption of the pump
Visual check of the pump for visible damages
Current consumption of the pump
Motor protection switch pump water Check the smooth running of the pump
E52 is too high
circuit 3 Check the electrical connection of the pump
Check the setting of the motor protection switch
Motor protection switch is defect Check the function of the motor protection switch
Measure the current consumption of the fan
Visual check of the fan for visible damages
Current consumption of the fan
Check the smooth running of the fan
E53 Motor protection switch fan is too high
Check the electrical connection of the fan
Check the setting of the motor protection switch
Motor protection switch is defect Check the function of the motor protection switch
Measure the current consumption of the compresssor
Visual check of the compresssor for visible damages
Current consumption of the
Motor protection switch compresssor Check the smooth running of the compresssor
E54 compresssor is too high
Digiscroll Check the electrical connection of the compresssor
Check the setting of the motor protection switch
Motor protection switch is defect Check the function of the motor protection switch
Measure the current consumption of the compresssor
Visual check of the compresssor for visible damages
Current consumption of the
Check the smooth running of the compresssor
E55 Motor protection switch compresssor compresssor is too high
Check the electrical connection of the compresssor
Check the setting of the motor protection switch
Motor protection switch is defect Check the function of the motor protection switch
Repeated occurrence of a high pressure Check the cause, see U41
E56 High pressure reset error Reset at the display is required
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E76 Sensor F1 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E77 Sensor F1 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E78 Sensor F2 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E79 Sensor F2 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E80 Sensor F3 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Sensor F5 short circuit Sensor is defect Check the sensor and replace it
E80
KK2 / NTC10kΩ Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E81 Sensor F3 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Sensor F5 (break) Sensor is defect Check the sensor and replace it
E81
KK2 / NTC10kΩ Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E82 Sensor F4 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Sensor F6 short circuit Sensor is defect Check the sensor and replace it
E82
KK3 / NTC10kΩ Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E83 Sensor F4 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Sensor F6 (break) Sensor is defect Check the sensor and replace it
E83
KK3 / NTC10kΩ Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E84 Sensor F5 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E85 Sensor F5 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Servicehotline Mo. - Fr., 6-17Uhr Held 2015-09-30 A6 Site 4 von 6
Phone +49 821 74771-5550 Fax -5592
Servicehotline Mo. - Fr., ab 17Uhr
Phone +49 173 5705456
Email to service@h-i-b.de
www.h-i-b.de

Display Fault Possible causes Action

Sensor is defect Check the sensor and replace it
E86 Sensor F6 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E87 Sensor F6 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E88 Sensor F7 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Sensor is defect Check the sensor and replace it
E89 Sensor F7 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Temperature sensor is defect Check the temperature sensor
E90 Temperature sensor F1 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Temperature sensor is defect Check the temperature sensor
E91 Temperature sensor F1 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Temperature sensor is defect Check the temperature sensor
E92 Temperature sensor F2 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Temperature sensor is defect Check the temperature sensor
E93 Temperature sensor F2 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Temperature sensor is defect Check the temperature sensor
E94 Temperature sensor F3 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Temperature sensor is defect Check the temperature sensor
E95 Temperature sensor F3 (break)
Temperature controller is defect Check the electrical function of the temperature controller
Temperature sensor is defect Check the temperature sensor
E96 Temperature sensor F4 short circuit
Temperature controller is defect Check the electrical function of the temperature controller
Conductance sensor defect (0,1….10V) Conductance sensor is defect Measure the voltage from the conductance sensor
E96
Voltage measurement <0,1V Temperature controller is defect Check the electrical function of the temperature controller
Temperature sensor is defect Check the temperature sensor
E97 Temperature sensor F4 (break)
Temperature controller is defect Check the electrical function of the temperature controller
E97 System Error EEprom parameter is destroyed Replace the temperature controller
Conductance sensor defect (0,1….10V) Conductance sensor is defect Measure the voltage from the conductance sensor
E97
Voltage measurement >10,5V Temperature controller is defect Check the electrical function of the temperature controller
Check the connecting cable from the tempertaure controller
Connecting cable is defect
to the display
E98 Communication error to display Display defect Replace the display
Temperature controller is defect Replace the temperature controller
Faulty parameter Check the parameters / contact H.I.B Service
E98 System Error Flash is destroyed Replace the temperature controller
Loss of data in the parameter memory EMC / Electromagnetic Compatibility Retrofit a RC-Component
E99
or system error Temperature controller is defect Replace the temperature controller
Check the connecting cable from the tempertaure controller
Connecting cable is defect
to the display
Err Communication error to display
Display defect Replace the display
Temperature controller is defect Replace the temperature controller
Water level too low Check the water level and fill up the tank
Leakage Check the chiller of possible leakage
U01 Water level too low Water level switch is defect Check the function
Evaporation Seal the tank and other parts
Temperature controller is defect Check the function of the temperature controller
Filter mat / metal filter is dirty Clean or replace the filter mat / metal filter
Pressure switch adjustment is false Check the pressure switch adjustment
U02 Filter mat is dirty
Pressure switch is defect Check the pressure switch and replace it
Temperature controller is defect Check the function of the temperature controller
Filter mat / metal filter is missing Insert the filter mat / metal filter
U03 Filter mat is missing Filter mat / metal filter switch is defect Replace the switch
Temperature controller is defect Check the function of the temperature controller
Water filter is dirty Change the filter element
Visual check of the flow sensor
U04 Flow warning Flow sensor has no function Check the electrical connection of the flow sensor
Check smoothness function of switch or turbine
Hose snapped off (intern or extern) Check the hoses and the laying of the hoses
U05 Reserved / not in use Contact HIB Service Contact HIB Service
U06 Other warning 1 See in the documentation Control the components, see in the wiring diagram
U06 Other warning - Input E3 See in the documentation Control the components, see in the wiring diagram
U07 Other warning 2 See in the documentation Control the components, see in the wiring diagram
U07 Other warning - Input E4 See in the documentation Control the components, see in the wiring diagram
U08 Other warning 3 See in the documentation Control the components, see in the wiring diagram
U08 Other warning - Input E8 See in the documentation Control the components, see in the wiring diagram
U09 Other warning 4 See in the documentation Control the components, see in the wiring diagram
U09 Other warning - Input E9 See in the documentation Control the components, see in the wiring diagram
Regulation valve water circuit 1 defect Check the function of the valve
Minimum temperature warning Compressor is always in operation Contactor is defect (always close)
U10
water circuit 1
Temperature controller is defect Check the electrical function of the temperature controller
Servicehotline Mo. - Fr., 6-17Uhr
Phone +49 821 74771-5550 Fax -5592
Servicehotline Mo. - Fr., ab 17Uhr
Phone +49 173 5705456
Email to service@h-i-b.de
www.h-i-b.de
Display Fault Possible causes
Regulation valve water circuit 1 defect
Compressor without function
Maximum temperature warning
U11 Temperature of the compressor is too
water circuit 1
high Clickson triggers (thermo switch)
Fan is defect / too slow
Refrigerant shortage
Regulation valve water circuit 2 defect
Minimum temperature warning Compressor is always in operation
U20
water circuit 2
Temperature controller is defect
Regulation valve water circuit 2 defect
Compressor without function
Maximum temperature warning
U21 Temperature of the compressor is too
water circuit 2
high Clickson triggers (thermo switch)
Fan is defect / too slow
Refrigerant shortage
Regulation valve water circuit 3 defect
Minimum temperature warning Compressor is always in operation
U22
water circuit 3
Temperature controller is defect
Regulation valve water circuit 3 defect
Compressor without function
Maximum temperature warning
U23 Temperature of the compressor is too
water circuit 3
high Clickson triggers (thermo switch)
Fan is defect / too slow
Refrigerant shortage
Pressure sensor / Transmitter
U30 Pressure in the system is faulty
Lower pressure limit warning
Regulation valve water circuit 3 defect
Minimum temperature warning Compressor is always in operation
U30
water circuit 3
Temperature controller is defect
Pressure sensor / Transmitter
U31 Pressure in the system is faulty
Upper pressure limit warning
Regulation valve water circuit 3 defect
Compressor without function
Maximum temperature warning
U31 Temperature of the compressor is too
water circuit 3
high Clickson triggers (thermo switch)
Fan is defect / too slow
Refrigerant shortage
No use of DI water
DI filter / DI cartridge consumed
U32 Conductance is to high
Valve for the conductivity regulation is
defect
Automatic venting process
Normal process after restart.
U33 (Time delayed, automatic restart of the
Duration depends on parameter P33
system)
Regulation valve water circuit 1 defect
Minimum temperature warning Compressor is always in operation
U34
water circuit 1
Temperature controller is defect
Regulation valve water circuit 1 defect
Compressor without function
Maximum temperature warning
U35 Temperature of the compressor is too
water circuit 1
high Clickson triggers (thermo switch)
Fan is defect / too slow
Refrigerant shortage
Refrigerant shortage
U40 Low-Pressure refrigerant system Refrigeration components defective
No flow in the internal water circuit
Held 2015-09-30 A6 Site 5 von 6
Action
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Replace the fan
Check the refrigerant system
Check the function of the valve
Contactor is defect (always close)
Check the electrical function of the temperature controller
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Replace the fan
Check the refrigerant system
Check the function of the valve
Contactor is defect (always close)
Check the electrical function of the temperature controller
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Replace the fan
Check the refrigerant system
Check the pressure system
Check the function of the valve
Contactor is defect (always close)
Check the electrical function of the temperature controller
Check the pressure system
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Replace the fan
Check the refrigerant system
Drain the tank and fill up with DI water
Replace the DI filter / DI cartridge
Check the function of the valve
It's not necessary
Check the function of the valve
Contactor is defect (always close)
Check the electrical function of the temperature controller
Check the function of the valve
Check the electrical connection of the compressor
Measure the current consumption
Ambient temperature is too high?
Clean the filter mat / metal filter
Compressor is defect
Replace the fan
Check the refrigerant system
Check the refrigerant system
Check the function of the refrigeration components
Check the flow
Servicehotline Mo. - Fr., 6-17Uhr Held 2015-09-30 A6 Site 6 von 6
Phone +49 821 74771-5550 Fax -5592
Servicehotline Mo. - Fr., ab 17Uhr
Phone +49 173 5705456
Email to service@h-i-b.de
www.h-i-b.de

Display Fault Possible causes Action

U41 High-Pressure refrigerant system
U42 Motor protection switch compresssor
U43 Tmax compressor network
SD card is missing or
U80
SD card module defect
Pressure Transmitter defect (4….20mA)
U84
Strommessung <3,5mA
Pressure Transmitter defect (4….20mA)
U85
Strommessung >20,5mA
Flow sensor Vortex defect
U86 Flow signal (0,5….3,5V)
Voltage measurement <0,5V
Flow sensor Vortex defect
U87 Flow signal (0,5….3,5V)
Voltage measurement >3,5V
Flow sensor Vortex defect
U88 Temp. signal (0,35….3,5V)
Voltage measurement <0,5V
Flow sensor Vortex defect
U89 Temp. signal (0,35….3,5V)
Voltage measurement >3,5V
Conductance sensor defect (0,1….10V)
U96
Voltage measurement <0,1V
Conductance sensor defect (0,1….10V)
U97
Voltage measurement >10,5V
No flow or flow insufficient
UFO
(flow switch or turbine)
Filter mat / metal filter is dirty
Blocked airflow
Fan is defect / too slow
Dirty slats of the condenser
The fan can not freely blow out the heat Check the area of the fan
No flow in the external water circuit
Temperature of the external water circuit
is too high
Side walls / side panels are open
Ambient temperature is too high
Current consumption of the
compresssor is too high
Motor protection switch is defect
Contact HIB Service
SD card is missing
SD card is defect
SD card module is not connected
SD card module is defect
Temperature controller is defect
Pressure Transmitter defect
Temperature controller is defect
Pressure Transmitter defect
Temperature controller is defect
Flow sensor defect
Faulty electrical connection
Temperature controller is defect
Flow sensor defect
Faulty electrical connection
Temperature controller is defect
Flow sensor defect
Faulty electrical connection
Temperature controller is defect
Flow sensor defect
Faulty electrical connection
Temperature controller is defect
Conductivity sensor defect
Faulty electrical connection
Temperature controller is defect
Conductivity sensor defect
Faulty electrical connection
Temperature controller is defect
Water filter is dirty
Air in the water system
Pump is not run
Flow sensor has no function
Hose snapped off (intern or extern)
Temperature controller is defect
Clean or replace the filter mat / metal filter
Ckeck the airflow
Replace the fan
Clean the slats of the condenser;
Be careful! Don't damage the slats when cleaning
Raise the flow
Clean the external water filter or replace it
Clean the water filter
Reduce the water temperature
Close the side walls / side panels
Reduce the ambient temperature;
If the chiller has operated within the specification?
Measure the current consumption of the compresssor
Visual check of the compresssor for visible damages
Check the smooth running of the compresssor
Check the electrical connection of the compresssor
Check the setting of the motor protection switch
Check the function of the motor protection switch
Contact HIB Service
Insert the SD card
Replace the SD card
Check the electrical connection of the SD card module
Replace the SD card module
Check the electrical function of the temperature controller
Measure the current consumption at the transmitter
Check the electrical function of the temperature controller
Measure the current consumption at the transmitter
Check the electrical function of the temperature controller
Measure the voltage of the flow sensor
Check the electrical connection
Check the electrical function of the temperature controller
Measure the voltage of the flow sensor
Check the electrical connection
Check the electrical function of the temperature controller
Measure the voltage of the flow sensor
Check the electrical connection
Check the electrical function of the temperature controller
Measure the voltage of the flow sensor
Check the electrical connection
Check the electrical function of the temperature controller
Measure the voltage of the conductivity sensor
Check the electrical connection
Check the electrical function of the temperature controller
Measure the voltage of the conductivity sensor
Check the electrical connection
Check the electrical function of the temperature controller
Change the filter element
Bleed out the air of the water system
Check the fuse or motor protection switch
Visual check of the flow sensor
Check the electrical connection of the flow sensor
Check smoothness function of switch or turbine
Check the hoses and the laying of the hoses
Check the function of the temperature controller

General maintenance instructions: General maintenance plan:

The chiller unit must be disconnected before servicing. Check weekly - water level
At regular intervals the status of the primary medium must be checked and possibly Check Monthly - slats from the condenser
refill medium. It is advisable to regularly check for leaks, the fittings of the primary Check Monthly - air filter, water filter, DI-filter cartridge
circuit. This is especially true if is often missing primary medium. Check Yearly - Electrical, Security
Replace Customized - Air filter
The metal air filter should be checked periodically for contamination.
Cleaning with compressed air is sufficient for normal soiling.
The slats of the condenser also must be cleaned at regular intervals.
Carefully sweep away or cleaning with compressed air is sufficient for normal soiling.
Caution: When cleaning the slats of the condenser not to damage.
The maintenance interval depends on the ambient conditions at the installation site.
Servicehotline Mo. - Fr., 6-17Uhr
Phone +49 821 74771-5550 Fax -5592
Servicehotline Mo. - Fr., ab 17Uhr
Phone +49 173 5705456
Email an service@h-i-b.de
www.h-i-b.de
Fault description
Flow problems
Low temperature
Over temperature
Troubleshooting H.I.B chiller
Possible causes
Water input and water output reversed
Wrong rotation field
Pump is not run
Flow sensor has no function
Water level too low
Leakage in the water circuit
Filter inlet is dirty
Air in the water system
Hose kinked (intern or extern)
Minimum flow alarm setting is wrong
Temperature controller is defect
Regulation valve is defect
Compressor is always in operation
Temperature controller is defect
Temperature sensor is defect
Side wall / housing is open
Filter mat / metal filter is dirty
Blocked airflow
Regulation valve is defect
Compressor without function
Temperature of the compressor is too high Clickson
triggers (thermo switch)
Defective start capacitor of the compressor
Fan is defect / too slow
The fan can not freely blow off the heat to outside
Refrigerant shortage
Ambient temperature is too high
Refrigeration components defective
No flow in the external water circuit
Held 2015-19-18 A5 Seite 1 von 1
Action
Check the hoses for water input and water output
Check the rotation field = right
Check the fuse and the motor protection switch
Measure the current consumption of the pump
Check the pump for possible soilling
Check the smooth running of the pump
Check the setting of the motor protection switch
Check the power supply of the pump
Visual check of the pump for visible damages
Check the function of the motor protection switch
Visual check of the flow sensor
Check the electrical connection of the flow sensor
Check smoothness function of switch or turbine
Fill up the water
Check the water circuit of possible leaks
Change the filter element
Bleed out the air of the water system
Check the hoses and the laying of the hoses
Check the settings
Check the function of the temperature controller
Check the function of the valve
Contactor is defect (always close)
Check the function of the temperature controller
Check the function of the temperature sensor
Mount the side wall / Close the housing
Clean or replace the filter mat / metal filter
Ckeck the airflow
Check the function of the valve
Check the electrical connection
Measure the current consumption of the compressor
Check the fuse and the motor protection switch
Replace the compressor
Replace start capacitor
Replace the fan
Check the freely blow off to the outside
Check the refrigerant system
No bubbles in the inspection glass at full load?
Air outlet temperature >30°C = OK
Reduce the ambient temperature
Check the function of the refrigeration components
Raise the flow
Clean the water filter