The document outlines an interpersonal skills program for students consisting of 15 topics covered between October 2018 and January 2019. The topics include opening meetings, listening skills, verbal and non-verbal communication, communication styles, assertiveness, dealing with rejection, criticism and opinions from others, and conflict resolution. Readings and materials are provided for each topic to enhance students' understanding of interpersonal interactions and developing strong interpersonal skills in various contexts.
The document outlines an interpersonal skills program for students consisting of 15 topics covered between October 2018 and January 2019. The topics include opening meetings, listening skills, verbal and non-verbal communication, communication styles, assertiveness, dealing with rejection, criticism and opinions from others, and conflict resolution. Readings and materials are provided for each topic to enhance students' understanding of interpersonal interactions and developing strong interpersonal skills in various contexts.
The document outlines an interpersonal skills program for students consisting of 15 topics covered between October 2018 and January 2019. The topics include opening meetings, listening skills, verbal and non-verbal communication, communication styles, assertiveness, dealing with rejection, criticism and opinions from others, and conflict resolution. Readings and materials are provided for each topic to enhance students' understanding of interpersonal interactions and developing strong interpersonal skills in various contexts.
1. Opening meeting, ----- 15.10.2018 getting to know each other, setting the rules, overview of the program 2. Listening skills, R. M. Krauss, The Psychology of Verbal Communication, 24.10.2018 Verbal http://www.columbia.edu/~rmk7/PDF/IESBS.pdf communication 1 3. Verbal ------------------------ 31.10.2018 communication 2 4. Non- verbal S. Darn, Aspects of Nonverbal Communication, http://iteslj.org/Articles/Darn-Nonverbal/ 07.11.2018 communication 1 5. Non- verbal ------ 14.11.2018 communication 2 6. Communication The Four Basic Styles of Communication, 21.11.2018 styles https://www.uky.edu/hr/sites/www.uky.edu.hr/files/wellness/images/Conf14_FourCommStyles.pdf C. Newton, The Five Communication Styles, http://www.clairenewton.co.za/my-articles/the-five- communication-styles.html 7. Assertiveness A. Oswalt, Why Self-Esteem is Important and Its Dimensions, 28.11.2018 and feeling of https://www.mentalhelp.net/articles/why-self-esteem-is-important-and-its-dimensions/ self -esteem 8. Assertiveness – J. Nicholson, Dealing with Rejection Part 1: Handling Others' Rejecting Behavior, 05.12.2018 different aspects https://www.psychologytoday.com/blog/the-attraction-doctor/201107/dealing-rejection-part-1- of rejecting handling-others-rejecting-behavior 9. Assertiveness – The Art And Science Of Giving And Receiving Criticism At Work, 12.12.2018 dealing with http://www.fastcompany.com/3039412/the-art-science-to-giving-and-receiving-criticism-at-work people’s opinions 1 10. Assertiveness – ------- 07.01.2019 dealing with people’s opinions 2 11. Conflict Understanding Conflict and Conflict Management, 14.01.2019 resolution http://www.foundationcoalition.org/publications/brochures/conflict.pdf 12. Conflict ----------------- 21.01. 2019 resolution2 13- Interpersonal ----------------- Between 15 skills and 22.01- intercultural 29.01.2019 context. Summary of the classes, credits