REPORT

Nathalia Caroline Sala Castanho

MCIE:06680
Content

 Introduction 3
 Summary 3
 Mission 4
 Vision 4
 Goals and objectives 4
 Products and services 4
 Proposed changes 4
 Reason for the changes 5
 Where are we now 5
 Where do you want to be? 5
 SWOT analysis 5
 Cost benefit analysis 7
 External environment 8
 Major operational changes 8
 Reviewing and prioritise the changes requirements 9
 Stakeholder Analysis 9
 Risk Assessment and risk mitigation strategies 10
 Communication plan 11
 Training plan 12
 Action plan 13
 Seeking approval Resources Allocation 13
 Continuous Monitoring evaluation review and modification 14
 Conclusion 14
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Introduction

Bounce Fitness is a dynamic wellness organization that centres on utilizing their excellence in
service to establish itself as a premier provider of wellness and health in Australia. Be that as
it may, it is a preparation foundation looked with a few issues. Human resource strategic
planning provides the process that helps in identifying the future and current human
resources that is required in the company to meet the set goals. In the organizations, it is
important for making a better planning in the human resources that further develop the
strategic that assist in the future aspects. The strategic planning includes the various activities
that meet the set goals. This includes the staffing, policies required in the workplace, benefits,
compensation, retention, development, training and working safety. This could be
maintained from the human strategic planning that helps in the better forms of working.

In this case, Bounce Fitness Corporate Marketing Plan has been incorporated because the
human resources strategic attending to enhance higher styles of productivity and reduces the
price with the innovative means of thinking within the upbeat that forms the set programs.
From the analysis of the human resources, managements there includes with the higher kind
of designing that understands the values and mission of the corporate. However, numerous
approaches within the services facilitate to fulfil the set goals needed to hold out the business.
This assists to face numerous styles of challenges from the right designing within the human
resource strategy.

Summary

Bounce Fitness provides the serving that creates the higher modes of firms in Australia areas
by enhancing a high productivity although lowering the value of varied programs within the
innovative types of welfare. It provides the approaches within the promotion of excellent
health and proactive. The employee deals with the health-related problems by the higher
managing of human resources.
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MISSION
All the organization of leap fitness will supply their first-rate to the neighbourhood with
correct quality, comprehensive, special services and unique fitness application and services.
The programs will be primarily based on the desires of the members and will be less expensive
for all stakeholders.

VISION
Bounce health is devoted to have as the first role of a wellness integrated services. Through
the participation of employees’ lifestyle and creative ideas and use of resources, the agency
will strengthen and Implement inclusive programmes and offerings for all.

GOALS
Goals of Bounce fitness:
 Generate a 10 p.c yearly amplify in sales
 Increase market penetration each quarter
 Continue to cultivate Bounce Fitness’ photograph as the premier long-term wellness
program company
 Decrease consumer acquisition expenses by way of 4 % every two quarters.
 Lower the fee of service delivery via 1 %a quarter.
 Holding spending, as a proportion of sales, at a steady rate.

PRODUCT AND SERVICES OF BOUNCE FITNESS

Bounce health employer make certain that all the goals and strategic roles of new
services/product are clarified, and the teams are prepared for any changes that are going to
occur about a new product.

PROPOSED CHANGES
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 Bounce fitness is about to register with health Australia.

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 Adoption of code of conduct to qualify as registered as health services

  Upgrade qualification of some trainers to meet the minimal requirement of Certificate
III level

REASONS FOR CHANGES

As Bounce health is about to registered with health Australia as a fitness Australia Club
Operator Member, this is a requirement that the trainer has a minimum of certificates 3 These
adjustments can appeal to extra purchaser as the trainer will be greater professional and fulfil
the existing consumer and improve the recognition of the organisation to a greater level.
These adjustments can beat our competitors and will be a cost benefit.
Where are we now?
At moment, the Change Management Agent has been requested to prepare a format and has
been given a budget. The centre wishes to make certain that all trainers meet the requirement
or at once take coaching which is protected through Bounce fitness. Bounce health is
expected that the adjustments will be implemented smoothly, and the system will be properly
managed.
Where do you prefer to be?
The agency desires to meet the requirement to be compliant with the health Australia, so we
require that all trainer has a minimum of certificate 3 in fitness and those who don’t have it,
which 5 human beings now two in Brisbane, two in Sydney and one in Melbourne ought to
have the simple training. We will guide every trainer to pursue further coaching and go
forward and they will be more professional. We choose to make sure that our code of conduct
is being in practice so that we fulfil the requirement of Australia fitness.

SWOT ANALYSIS
Changes: Bounce fitness is about to register with Australia fitness.

STRENGHTS WEAKNESSES
Have a good reputation.
Have to maintain the standards
Will be more professional following the code
Required funds
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of conduct.
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Attracting more customer.

 Cost benefit for the organisation.
OPPORTUNITIES THREATS
Provide a variety exercise of services for a
Resistant from staff.
range of customers across many varied
Increase in membership cost can lose
settings.
customer.
A member of the public may utilise fitness
services as a leisure or recreation activity.

Changes: Adoption of code of conduct to be qualified as a registered fitness service

STRENGHTS WEAKNESSES
Incur heavy costs for the up graduation
Enhance skills and knowledge of trainers qualification
Encourage professionalism Cost of hire casual trainers for 5 hours for 3
Improve level of standards of fitness services days a week.
Time consuming
Increase the cost of services
OPPORTUNITIES THREATS

Enhance business opportunity Threat of losing regular customer due to

Have more customers increase in cost of services
Strong competition

Changes: An upgrade qualification of some trainers to meet the minimum standard

requirements.

STRENGHTS WEAKNESSES

Increase the level of professionalism Time consuming

Increase the level of reputation. Refresh training for all staff.
Attract more customers Cost effectives {printing booklet}
Satisfy the needs of customers Hire an external consultant.
OPPORTUNITIES THREATS
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 Resistance from staff
Be more competitive
Confusion from customer can create loss of
To satisfy the needs of customer
value

COST-BENEFIT ANALYSIS

BUDGET ALLOCATED: $20,000

Expenses Benefit
Training Income from $ 770
(2 people need $ 1,762 customer 69,300 {for 90
to send on $3,524(2 people) customer}
training)
Travel $ 400 Retail shop $ 3000
Accommodation $ 400 Cafeteria $ 2000
Resources fees $ 600 Exercise $ 170 {2 year}
professional $85{ 1 year}
$8 {per month}
$720 {90 customers}
Casual staff $ 35 per hour
salary $70{ 2 p}
$ 350 {for 5 hours}
$14,000 {8 days in a
month}

Salary(2 $31 per hour

trainers) $ 2,480 {40 hours}

Rent $ 2000 {per month}

Expenses $ 23,404 Benefit 75,020
per month

As the income is more than expected, a report will be sent to the CEO and I will request
increase the amount of the budget to be able to achieve the changes.
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EXTERNAL ENVIRONMENT: PEST ANALYSIS

POLITICAS ENVIRONMENTAL SOCIAL TECHNOLOGICAL

Tax policies Natural Catastrophe Lifestyle changes Energy use and cost
Contract {fire and storms} Work/ career and New machines
enforcement leisure attitudes Changes in
regulation Hazard Education technologies
Consumer Health Global communication.
Protection consciousness &
Employment laws welfare, feelings on
Government safety
corporation/ Religious factors
attitude
Competition
regulation
Political stability
Safety guidelines

MAJOR OPERATIONAL CHANGES

As Bounce fitness is about to register with the Australian fitness, they will have to reconsider
the code of conduct to be capable to be compliant.
First problem is the lack of standardisation of operations, the organization will have to
evaluation the consumer insurance policies and tactics and improve new standards of the
policy, making sure that the policies and manner are being monitored and in practices.
‘As the extraordinary stage of education has reduced the great of the patron trip and
potentially safety.’
All team of workers members will have to go on training to refresh their understanding and
to make certain a desirable first-class work to customer and be professional. All staff must
have the cert three health Instructing.
Refreshing education for WHS is additionally needed, or appoint a WHS officer to observe
group of workers members, poster can be display around the centre to make certain a
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accurate awareness.
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In the future, the business enterprise will employ staff member who has the certificate III and
has the job criteria and description.

How would your priories and review modifications requirement?

As an exchange management agent, I would conduct a trade management meeting weekly
with the trainers in each centre to be capable to prioritise changes, in these assembly I can
habits brainstorming sessions to prioritise which adjustments will come first. The assembly
will assist me additionally to recognize what the ideas of the workforce contributors and their
guidelines are.
I would ask feedbacks first before reviewing the adjustments requirements, gathering clients
feedbacks as well.
Because the jump fitness is placed in distinct states, web conferencing will help to prioritise
changes.
And, CEO can be contacted through e-mail or in face to face meetings

STAKEHOLDERS ANALYSIS

Chief govt officer - Margaret House {Internal}

Margaret House is an essential position in the business enterprise as she is the selection
maker.

Employees {trainer}{internal}
The trainer is necessary as they are the one who supply products to our clients and contribute
to the continuous enhancement of the organisation.

Change administration agent {internal}

He will help the business enterprise to perceive the modifications wished and screen it to be
capable to be compliant.
Customer {external}
The purchaser are the most vital humans in the organisation as the success of the enterprise
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rely on them.
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 Fitness of Australian {external}
They will assist jump fitness to be extra professional and have a better reputation.

Suppliers
They need to be involved in all modifications we implemented to be in a position to provide
us recommendation when ordering.

Government {external}
They are necessary to let us be aware of about law breach.

Insurance {external}
They are essential because if something goes incorrect they will cover the damage.

RISK ASSESSMENT AND RISK MITIGATION STRATEGIES

RISK BRIEF
HIGH LOW MEDIUM STRATEGIES
INDENTIFIED DESCRIPTION

Do a one to
one meeting
Resistant from to clear the
Scare of the
staff members doubt.
unknown.
to go on Explain clearly
 Think they can
training what the
lose money,
benefit of
comfort.
having
training.

Financial Not well- Monitor the

insufficient to planned. fund and

support the Insufficient support,
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changes funds resources.

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 Raise the
problem to
the CEO.
Assign
someone
responsible to
monitor safety
Not putting in
in the
practices the
organisation.
safety in the
Display poster
organisation.
around, to
E.g. lifting heavy
WHS  explain the
material not in
right way to
an appropriate
avoid hazards.
way, falls,
Have
unsafe electrical
refreshing
cords.
training every
6 months
about WHS.

COMMUNICATION PLAN

COMMUNICATION
STAKEHOLDERS TOPIC SUBJECT METHODS TIMELINES
(MEDIUM)
About the changes
identified. Face to face
CEO Margaret House Ongoing
Seeking approval meetings
Financial fund.
Notice boards,
Changes
Trainers Emails Ongoing
Training programs
And staff meetings
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 Changes about to Newsletter.
Customers register with Advertising.
Ongoing
Australian fitness. Emails

Changes in the
Government Presentations
organisation Ongoing

Awareness of the
Supplier Emails
changes Ongoing

Changes in the
Insurance Emails
organisation Ongoing

TRAINING EDUCATIONAL PLAN

LENGTH OF
SESSION TARGET DELIVERY
OBJECTIVES TRAINING FACILITATOR
MODULES AUDIENCE MODE
SESSION
To meet the
requirements
Cert III in
of code of External
fitness 6 months trainers TAFE
conduct of training
instructing
Australian
fitness
Refreshing
Team courses All staff External
2hrs in house
meeting about code of members expert
conduct

ACTION PLAN
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REQUIRED
ACTION TASK BY WHOM BY WHEN REPORT TO
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RESOURCES
 Financial fund:
Fees,
Fitness trainer accommodation
CEO
needs to trainers 6 months fees, travel fees.
Centre manager
complete cert III Materials fees:
laptop ,note
book ,booklet
Financial funds:
CEO
Code of conduct All staff of Printer, booklet,
By 2 weeks Centre manager
meetings bounce fitness projector
,meeting room
Financial funds:
All staff of fees for WHS
WHS training By 2 months Centre manager
bounce fitness external expert,
projector.

SEEKING APPROVAL ANS RESOURCES ALLOCATION

As a change management Agent will seek approval from the CEO of Bounce fitness who is
Margaret House before implementing the proposed changes also inform the staff members
about it, which could a team meeting.

Resources allocation:

Funds: we need funds to paid the training, external expert and materials
Financial
e.g. booklet, projector, accommodation. Laptop.
resources
Funds is needed also to implement the proposed changes.

Humane An external agent to explain benefit of having to resister the Australian

resources fitness, to prevent resistant from staff.

Material
Meeting room, laptop, projector, stationery.
resources
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CONTINUOUS MONITORING EVALUATION REVIEW AND MODIFICATION

As an exchange management agent, I will make sure that all the carried out proposed
adjustments are being monitored and be saved on song to be compliant with organisational
policies and procedures.

I will hold monthly surveys and also ask feedbacks to personnel and consumer thru surveys.
Direct statement can be finished to take a look at and have ideas of what is happening. Weekly
conferences will be an ongoing process.

And I will hold tune of compliance requirements to evaluate earlier than and after
implementation of the proposed changes.

To encourage group of workers and support them, yearly performance appraisal will be
conducted, properly feedback will be given to them and the point of improvement will be
given so they can be conscious that their effort is renowned and appreciated. Suggestion field
will allotted to collect all and sundry thoughts and be maintain it in consideration for non-
stop enhancement opportunities.

CONCLUSION

After adjustments implemented, Bounce health will be a extra aggressive company, have a
better popularity and will be extra professional. Also, with the collaboration of all group of
workers members, support from CEO, purchaser will capable to achieve the goals and targets
of the business enterprise and amplify the consumer provider level.
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