Cover Letter

Hello,

My name is Larissa Diez, and I am very excited to be applying for the

Special Collections position at the USF Library. Throughout all of the jobs I have had,
organization has been a key aspect of every single one. Working in retail I got used to
organizing and setting up displays. Then, I began working in the busch gardens
merchandise department. At this job, I was often in charge of keeping my section of
the store stocked and unpacking incoming shipments and transfers. Because of this
previous experience with organization and stocking, I feel that these skills can be
applied to this job as well; After looking over the job description, I feel confident that I
can halde the responsibilities that are required. I live on campus, less than a 15 minute
walk away from the library, and can garuntee a commitment to being to work on time.

Thank you.
 L/D Larissa
Diez

OBJECTIVE EXPERIENCE
Motivated individual with
strong attention to detail, 07/14/2017– 04/20/2018
customer service experience, Sales Associate • American Eagle Outfitters, International Mall • Tampa,
and retail background.
Florida
 Assisted about 30-40 customers per shift in finding items
ADDRESS around the store and ordering out of stock items
3403 W Caracas St.
 Gave customers my personal recommendations
Tampa, Florida 33614
United States  Stocked and organized items around the store while also
attending to customers
 Maintained cleanliness around the store front
 Helped customers in the fitting rooms and attempted to
PHONE minimize profit loss by following fitting room procedures
813-270-5409
11/14/2017– 11/26/2017
Seasonal Sales Associate • Pacsun, International Mall • Tampa, Florida
EMAIL  Assisted about 20-35 customers per shift
diezlarissa01@gmail.com
 Mainly Worked black Friday to help to regular employees
maintain organization throughout the store
 Greeted customers in the front of the store
 Made sure all customers were helped
 Utilized all skills learned from working other retail job
04/17 /2019– 06/01/19

Full Time Temporary Merchandise Team Member • Busch

Gardens Tampa Bay • Tampa, Fl
 Assist hundreds of guests a day
 Help guests in finding different areas and activities around the
park
 Work with co-workers to formulate a good balance of guest
interaction and completing daily store tasks
 Inform all guests of promotions and events coming soon
 Handle money carefully and honestly

EDUCATION
Brooks Debartolo Collegiate High School, Tampa, Florida
 3.5 Unweighted GPA/ 5.3 WEIGHTED GPA
 Awarded principals honor roll every quarter
 Science National Honor Society Member
Hillsborough Community College, Tampa, Florida
  3.7 GPA
 University of South Florida, Tampa, Florida
 3.5 GPA

COMMUNICATION
Clearly able to communicate with customers in store as well as over the
phone. Very good listening skills, which leads to the ability to
understand customer needs. Able to understand some Spanish
language.

REFERENCES
 Available upon request