Samantha Gutierrez

916 W. Jordan Ave

559.793.8876 samzstar@yahoo.com
Porterville, CA. 93257

OVERVIEW
Former Department Manager with 5 years of retail managerial experience. Executed business goals
and strategies to ensure store guests have a seamless shopping experience, all while managing a
team of 30+ employees. Met company standards in maintaining a successful business culture by
implementing new technological advances. Operated store software and management systems to
regulate employees’ attendance, performance and schedules according to business needs.

EDUCATION — EXPERIENCE

Porterville High School TARGET

2008/2009-2012 Service and Engagement Team Leader
-Diploma (Front End Department Manager)
-Certification in Business/Money
Smart Finances October 8, 2014 - September 16, 2019

1363 W. Henderson Ave

Porterville College
2012-2015
-AA Social Science
-Phi Theta Kappa Honor Society
Fresno Pacific University
2015-Current
(Graduation: 2020)
(Early Childhood Development)
Porterville, CA. 93257
559.719.2203
o Supervised and managed 30+ employees
o Created weekly schedules according to business needs
o Set endcaps and stocked shelves according to season
o Cash Office Manager
o Money Handling (including Cash Office Operations)
o Cashier Manager
o Returns/Exchange Manager
o Cart Attendant Manager
o Experienced with use of Point of Sale Software
o Handled guest complaints, incidents, altercations and
concerns
o Ordered store supplies using online database
o Held my team accountable for performance/attendance
o Present during guest theft apprehensions on multiple
occasions
o Trainer of all things “front end”
o Interview and hire new team members
o Awarded Employee of the Month: Summer 2018

REFERENCES
STEVE STOCKTON
Former Assistant Store Manager- Assets Protection (Porterville)
559.359.9348
STEVEN VILLACANA
Assistant Store Manager- Service and Engagement (Tulare)
559.724.2071