ASSESSMENT

BSB51915 Diploma of Leadership and

Qualification:
Management

Unit of Competency: BSBWOR501 Manage personal work priorities and

professional development

Student Name: Khanh Hung Dang

Student ID: 1457765

Assessment Due 10/2/2018

Date:
 BSBWOR501 Manage personal work priorities and professional development
This unit describes the skills and knowledge required to create systems and process to organise
information and prioritise tasks. It applies to individuals working in managerial positions who have
excellent organisational skills. The work ethic of individuals in this role has a significant impact on the
work culture and patterns of behaviour of others as managers at this level are role models in their
work environment.

Elements Performance Criteria

1. Establish 1.1 Serve as a positive role model in the workplace through personal work
personal work
planning
goals

1.2 Ensure personal work goals, plans and activities reflect the organisation’s
plans, and own responsibilities and accountabilities

1.3 Measure and maintain personal performance in varying work conditions,

work contexts and when contingencies occur

2. Set and meet 2.1 Take initiative to prioritise and facilitate competing demands to achieve
own work
personal, team and organisational goals and objectives
priorities

2.2 Use technology efficiently and effectively to manage work priorities and
commitments

2.3 Maintain appropriate work-life balance, and ensure stress is effectively

managed and health is attended to

3. Develop and 3.1 Assess personal knowledge and skills against competency standards to
maintain
determine development needs, priorities and plans
professional
competence
3.2 Seek feedback from employees, clients and colleagues and use this
feedback to identify and develop ways to improve competence

3.3 Identify, evaluate, select and use development opportunities suitable to

personal learning style/s to develop competence

3.4 Participate in networks to enhance personal knowledge, skills and work

relationships

3.5 Identify and develop new skills to achieve and maintain a competitive edge

Performance Evidence

Evidence of the ability to:

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 use business technology to create and use systems and processes to organise and prioritise tasks
and commitments

 measure and maintain personal work performance including assessing competency against
competency standards and seeking feedback

 maintain an appropriate work-life balance to manage personal health and stress

 participate in networks

 develop a personal development plan which includes career objectives and an action plan

 develop new skills.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

 explain principles and techniques involved in the management and organisation of:
o performance measurement
o personal behaviour, self-awareness and personality traits identification
o a personal development plan
o personal goal setting
o time

 discuss management development opportunities and options for self

 describe methods for achieving a healthy work-life balance

 outline organisation’s policies, plans and procedures

 explain types of learning style/s and how they relate to the individual

 describe types of work methods and practices that can improve personal performance.

Foundation Skills

Learning  Investigates and uses a range of strategies to develop personal

competence

Reading  Analyses and interprets textual information from organisational policies

and practices or feedback to inform personal development planning

Writing  Uses feedback to prepare reports that summarise ways to improve

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 competence

Oral Communication  Uses active listening and questioning to seek and receive feedback

Navigate the world of  Understands how own role contributes to broader organisational goals
work
 Considers organisational protocols when planning own career
development

Interact with others  Selects and uses appropriate conventions and protocols when
communicating with diverse stakeholders
 Uses interpersonal skills to establish and build positive working
relationships with others

Get the work done  Plans and prioritises tasks in order to meet deadlines, manage role
responsibilities and to manage own personal welfare
 Identifies and uses appropriate technology to improve work efficiency

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ASSESSMENT INFORMATION:
To be deemed competent for this unit of competency, you are required to satisfactorily complete two
(2) assessment tasks:

 Assessment Task 1: Manage personal work priorities

 Assessment Task 2: Develop and maintain professional competence

Assessment Instructions

Your assessment will be required to be typed in Arial font size 12 only. You will provide your
completed assessment for all of questions in one document and MUST be uploaded into MOODLE
(No other method of submission will be accepted).

You are required to professionally format your document including spell-check and indicating each
Task answer [e.g. Task 1 (a.) then the answer, Task 1 (b.) then the answer etc.] according to this
Assignment requirement. You may lose marks if you have not spell-checked your document (as this is
a professional formatting requirement, a business skill).

This assessment can be completed in one of several ways. Assessment candidates may identify unit
requirement within their own work environment or organisation, or with reference to a scenario
provided by the trainer/assessor.

Be sure to properly reference your sources of information using the Harvard referencing system. For
more information go to:-

 Student Handbook - latest version

 Ask your Trainer/Assessor to provide you with this information

In order to determine if you are addressing this assignment adequately in terms of

competency/comprehension (prior to due date) a draft copy of your assessment should be
discussed during class time in consultation with your Trainer/Assessor. For this feedback/
support from your Trainer/Assessor, you will need to bring to class your “draft copy” with any evidence
of the research you have conducted to produce the assessment.

If, as a student you feel you have special needs that require your Trainer/Assessor to apply a
reasonable adjustment – please discuss this with your Trainer/Assessor at the beginning of the
subject studies.

Your Assignment must:

a. Be of a professional standard (spelling, grammar, punctuation)

b. Size 12, Arial Font

c. 1.5 Spacing

d. All pages must have a Header/Footer with the following details:

o Name
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 o Student ID

o The course & unit of competency

o Date

o Page numbering

e. Title page

f. Index page

g. Body of work

h. Referencing

How to upload your answered assessment into MOODLE

To upload your assignment into Moodle, follow these steps.

1. Log-in to Moodle and access the subject that you will be submitting the assignment in.
2. Locate the assessment you will be uploading into by scrolling down to the week that the
assessment is due in and then click on the assessment submission link.
3. Click on the name of the assignment.
4. Click the Browse button.
5. Select the file and click Open.
6. Click the Upload this file button.
7. If you have more than one file, repeat the process (steps 4-6) to attach additional files up to
the assignment's limit.
8. Once happy with your submission click the Send for marking button. The files are locked
and the student can no longer delete, or upload more, files.
Note: The date and time of the submission is recorded when the files are sent for marking, not when
they are first uploaded.

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 ASSESSMENT 1: MANAGE PERSONAL WORK PRIORITIES

Performance objective

The candidate will demonstrate the ability to establish personal work goals. The candidate will also
demonstrate the ability to set and meet work priorities.

Assessment description

Using a position description, you will set work goals and prioritise work goals. You will then develop
two work plans to achieve two work goals. You are required to keep a journal containing your
reflections on and explanation of the process of managing work priorities.

Procedure

1. Review your job description and your organisation’s business plans, business goals, policies
and procedures.
In your journal, provide a list of the organisation’s policies, procedures and plans that will inform
team and personal goal setting.
2. Based on your job description (and following your organisation’s business plans, goals, and
applicable policies and procedures), establish four to five goals (including both personal and
team goals).
In your journal, describe how and why you established goals. Explain the value of personal and
team goal-setting in an organisation.
3. Develop KPIs to measure performance related to work goals.
a. In your journal, describe:
b. How the KPIs will be used to measure goal-related performance.
c. How you will maintain performance under varying conditions and contingencies. Give
specific examples.
d. How, given your own personal strengths and weaknesses, you will capitalise on or
minimise the effect of these personal traits in your work plans.
4. Consider a range of activities to advance work goals. Prioritise possible activities. Choose two
work goals to develop work plans for.
In your journal, describe the process you undertook to prioritise activities. Describe competing
demands and how you plan to manage these to achieve goals.
5. Referring to the template provided in Appendix 1 as an example, use Microsoft Word to
develop two work plans to achieve the two goals you have prioritised.
In your journal, describe the process of developing your plans to manage work priorities.
Describe how you have used the plans to manage time efficiently.
6. In your journal, describe:

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 a. How you will ensure you serve as a positive role model through work planning and
organisation. Give examples. Describe how your work plans serve as examples to follow
in your workplace.
b. How you will maintain appropriate work–life balance, manage stress and maintain health.
7. Submit your position description, work plans and journal to your assessor as per the
specifications below. Ensure you keep a copy of all work submitted for your records.

Specifications

You must provide:

● a position description
● two work plans produced using Microsoft Word
● a journal.

Your assessor will be looking for evidence of:

● use of literacy skills to interpret written job descriptions, business plans, policies and
procedures, etc.
● use of organisational skills to set and achieve priorities
● application of principles and techniques of performance measurement:

○ identification of personal behaviour to assist in managing work priorities and work–life

balance

○ goal setting
○ time management
● application of organisational policy, plans or procedures to setting or planning the achievement
of work goals
● application of knowledge of work practices to improve personal performance.

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Introduction / Executive Summary:
The Star Sydney is the second largest casino in Australia and is well known as the
premier entertainment destination which is filled with local spirit. Their journey started
since 1995 with the original name as Star City and it was the only casino is allowed
to operate in the NSW according to the legislation at that time. Throughout yeas of
development and renovation, The Star Sydney has achieved many awards and
being success in this gambling industry. As a part of The Star’s features, The Star
Event Centre has become the outstanding and the attractive destination of Star. The
Event Centre located on the rooftop of Star with stunning panoramic views over
Sydney Harbour and the city skyline. This is a is a multi-purpose venue suitable for a
wide variety of events and recognized as an industry leading for events. The Star
Event Centre won the Meetings & Events Australia (MEA) National Award for Best
Specialty Event Venue and the State Award for Best In-house Audio Visual. The Star
is also a business partner of Professional Conference Organizers Association (PCO)
for over three years since 2015.

Your position description:

Working as an assistant-manager in Event Centre where I am responsible for
managing staffs, providing leadership, and support team members. My role also
responsible for managing operational and administrative functions to ensure specific
projects are delivered efficiently with excellent customer service and quality delivery.
Moreover, I look after the setting, communicating and maintaining timelines and
priorities on every project. In addition, my job is also keeping relationship with clients,
suppliers as well as other stakeholders that related to the venue.
Establish four to five goals (including both personal and team goals):
Goal 1: Promoting to be General Manager
Goal 2: Increase revenue of the Event Centre
Goal 3: Creating best culture for staffs in the organization
Goal 4: Seeking for opportunities to advertise the Event Centre

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Prioritize The Goal:

Goal Rank Reason

Goal 1: 1 This is my first goal when I join the company

Goal 2: 3 Its help us generate the money to develop the

Goal 3: 2

Goal 4: 4

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Appendix 1: Work plan

Person
Work activity Description Goal/s KPIs Timeframe responsible

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 OVERALL ASSESSMENT RECORD
Student Name:

Student Number:

Unit of Competency: BSBWOR501 - Manage personal work priorities and professional

development

Assessor Name: Shayed Shafa

Assessment Date 8 Feb 2018 (Week 4)

Assessment 1:

Satisfactory

Did the student: Yes No

Work plans evidence

Use technology to create and/or complete work plan templates?

Set out goals and describe in journal how personal and team work goals
reflect job description, function of the team and organisational
requirements?

Develop KPIs for each goal that reflect goals?

Journal evidence

Outline policies, procedures and plans that will inform team and personal
goal setting?

Describe the process taken to prioritise activities to advance work goals?

Describe how they plan to manage competing demands?

Describe the how they will serve as a positive role model through personal
work planning?

Describe the how they will maintain an appropriate work–life balance?

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