Starting and ending time

Starting Ending
Day Month Year Day month Year
02 07 2019 23 08 2019

Weekly Time Table

Weekly details of my internship according to date and day are as under: through the Strategies.
The board guidelines laid down by the SBP are strictly followed by UNITED BANK
LIMITED.

WEEK 1

From 02-07-2019 to 08-07-2019

DAY DATE DETAIL
 When I enter in the bank I feel shay. Because it is my first
Tuesday 02.7.2019 experience. I don’t know how to perform work in the bank.
After this I met with Mr. M. Shafique and asked some question
about myself like my name father name address and about my
study.
After this he introduce me with all staff and I feel confidence
after mating with all members. And give me ruff idea about
my work like deposit department account department and how
to open an account.
In second day my supervisor M. Shafique tell me about my
Wednesday 03.7.2019 task and completely guide me how can perform it. In this day
I learn about cash voucher. And how can we fill it

In this day I learn about cheque voucher. And how can we fill
Thursday 04.7.2019 it.
Cheque received from a customer pass the entries in the
Friday 05.7.2019 register
I fill a deposit voucher for the customer

Monday 08.7.2019 This day I learn who can I issue a cheque book

WEEK 2

From 09-07-2019 to 15-07-2019

DAY DATE DETAIL

Tuesday 09.7.2019 I learn public dealing from my supervisor.

Wednesday 10.7.2019 Learn about accounts and types of accounts. Required

documents for accounts.

Thursday 11.7.2019 This day I learn the complete procedure of account opening.

Friday 12.7.2019 I learn about opening of new account for the customers.

Monday 15.7.2019 This day I again perform my previous task account opening

WEEK 3

From 16-07-2019 to 22-07-2019

 DAY DATE DETAIL

Tuesday 16.7.2019 Type letter for the Management on Computer System.

Wednesday 17.7.2019 This day I fill up cheque and cash voucher for customer.

Thursday 18.7.2019 I involve opening of new accounts and filling up cheque

vouchers for customers

Friday 19.7.2019 Posting the cheque in register and tally with cashier

Monday 22.7.2019 Receive the cheque books and make their entries and learn the
procedure of remittance

WEEK 4

From 23-07-2019 to 29-08-2019

DAY DATE DETAIL

Tuesday 23.7.2019 Fill the demand draft for customers.

Wednesday 24.7.2019
 This day I learn clearing procedure and also perform regular
activities.

Thursday 25.7.2019 I learn public dealing from my supervisor

Friday 26.7.2019 In this day I perform regular activities

Monday 29.7.2019 Type a letters for the management.

Opening a new account.

WEEK 5

From 30-07-2019 to 05-08-2019

DAY DATE DETAIL

Tuesday 30.7.2019 This day I learn the complete procedure of account opening.

Wednesday 31.7.2019 I spend whole day in public dealing.

Thursday 01.8.2019 Learn about cross cheque

Friday 02.8.2019 I learn mail transfer from supervisor

Monday 03.8.2019 Fill the demand draft for customer and filling up cash voucher.
WEEK 6

From 04-08-2019 to 11-08-2019

DAY DATE DETAIL

Tuesday 05.8.2019 I learn about pay order. And also pass the entry in cash book.

Wednesday 06.8.2019 I learned about returned cheque.

Thursday 07.8.2019 Cheque received and pas the entry in register

Friday 08.8.2019 I learn about UNI remote and perform routine activity

Monday 11.8.2019 Posting the cheque in register and tally with cashier

RECOMMENDATION

The overall organization is very good and results oriented, but I feel there is a need of
improvement in some areas. The following are the suggestions that I have recommend for the
united bank limited
 Information technology should be introduced in all the branches to enhance the
efficiently

 Dominating influences of politicians and bureaucrats have been mainly responsible for
the deterioration that has crept in the banking industry

 Effective training and qualified, dutiful and vigilant inspection teams are inducted per
in all the banks

 A separate ladies counter should be there.

 The UBL branches should improve his position to attract more customers

 The behavior with the customers should be improved.

 There is a great need of proper training of employees. Because whenever they were
asked about the latest banking the answer was sorry, we don’t know.

 Like the other reputed commercial banks UBL should recruited some officers especially
from the fresh MBA’s and M. Com students. Doing so, the more talented persons would
enter in the management and they will try to make the National Bank compatible with
the other banks.

 This branch is not doing many functions to open L/C and to deal in export and import
facilities. Therefore, bank should hire export staff for such type of activities and star
them in the branch

 Do marketing through internet

 Try to establish effective communication between top-level management and

executives
  In order to check efficiency and effectiveness of employee working, MYSTERY
SHOPPING concept must introduce by the management.
 UBL’S top management must adopt such strategies, that will helpful in eradication of
internet politics
 The bank should make some strategies to educate the employers and public about the
bank services and products.
 UBL’S management must introduce some teams that should do investigation about the
creditor’s worthiness, so that the non-performing loans due to frauds can reduce

 Create a marketing department in this branch and in other branches improve the
marketing department that will give a lot of profit

 Reduce the conflict between top management and branch staff.

 Most of the branch staff is unaware of updates regarding UBL’s product &
services especially the online services. Human Resource Department must work on
providing a platform to the branch employees from where they can get updated
information of new products & services launched by UBL.

 Divide equal work to employees because in this branch, some employees have a lot of
work and some have few.

Conclusion
United Bank Limited has become the largest private bank in the country. This bank has made
such a great progress, since its establishment that now there are 1200 branches working all over
the country. There are about 112 correspondent banks in 31 countries of the world. Its capital
and reserves level are increasing day-by-day.

UBL has declared the BEST BANK in 2016 at First Pakistan Banking Awards.

It has very competent and educated staff. They have clearly defined values and norms and they
strictly practice their norms and values. The Bank is making its own (positive) contribution to
the service culture of the banking system as a whole. Service excellence is, In fact, one of the
cornerstones of the United Bank culture. Their main objective is to provide professional,
personalized and efficient service to the clients at all the times. They are maintaining the
competitive edge by expanding the scope of operations, use of modern computers and
telecommunication technologies.
They are offering many attractive schemes to their clients.
The bank has fully computerized banking system, due to which they have an edge over the
competitors. The other important thing is their fast service.