What I want to share with here are a few simple ways to
use verbal reframing.
The overall goal is to get the person you’re
communicating with to see things a little differently.
This is especially useful in situations where you want to
persuade someone without breaking rapport.
Rapport is extremely important when it comes to
persuasion.
In fact, I would even go as far as to say that true
persuasion is impossible without it.
If you want to learn how to create instant rapport with
anyone…
Checkout Rapport Bootcamp here:
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Events in our lives aren’t good or bad. We perceive them a certain way and sometimes the timeline proves us wrong or right.
Most people aren’t receptive to something new unless
they are in a positive frame of mind. In order to get someone into the frame of mind where they’re not steeped in negativity and are instead looking at their concern or problem from a different angle, reframing is an incredibly useful tool.
For example, let’s say your colleague says, “I’m so tired of
driving this beat-up car.” You could reframe that perception by saying, “I think you were smart to save your money by driving that car until you couldn’t drive it anymore. Then you’ll have a good down payment for the next car you decide to buy.” By reframing in this way, you’ve allowed your colleague to feel good about his decision and look forward to future possibilities.
Once again, as with all hypnotic language, it’s important
to make sure that you are subtle. If every time you have a conversation with someone you take his/her negativity and reframe it, your pattern will be noticed and possibly dismissed as unending optimism.
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Suppose someone says to you, “I can’t learn to snow ski no matter how much I try.” Immediately, the word “can’t” should be an alarm bell to you because it falls into the category of a modal operator of possibility. You can open up a discussion or another way of thinking by simply saying, “Oh, so you want to snow ski. Learning to snow ski is important to you? And, after more conversation, why do you want to learn to snow ski?”
There are many possible ways to reframe the same
statement.
You can use reframing to uncover the details that will
allow you to assist the individual who has made the statement in a specific way. For example, suppose someone tells you, “My current job isn’t going well and I feel incredibly depressed.”
You could elicit the person’s values by asking: “What
aspects of your job are important that you feel are going wrong?”
You could reframe it to a positive intention: “The fact that
it upsets you shows me that you care about your job.”
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You could use a step-down technique to get more details by asking: “Are there any particular tasks you’re asked to do that you don’t feel comfortable with?”
Think of yourself as an intention detective.
By reframing and asking the right questions you can find
out what drives and motivates someone else. You can also point the direction for future changes.
You can reframe it to a direction for changing the
outcome: “The last time I felt that way, it was a clue that it was time for me to change jobs. Maybe you could think about that option.”
You can change the timeline: “Sometimes there are phases
in everyone’s work life that feel that way. Maybe you can ride it out until it gets better.”
You can put a spotlight on it as a learning experience for
the future: “Can you learn something useful for the future from the way things are going now?” Postscript: It’s important to remember that reframing doesn’t make problems go away. Instead it gives options for varying viewpoints so that you can attack a problem using different strategies.
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The Six-Step Reframing Process:
NLP uses a specific process to apply reframing. This may
sound strange, but it’s frequently true that our conscious and unconscious minds are not in rapport with each other. You can work toward changing unwanted behavior by “talking to yourself” to reframe that behavior so that you can transform yourself. This same process can be used to help someone else you are coaching.
1. Determine the behavior that you want to change. (For
example, I don’t want to eat sweets when I’m upset.)
2. Talk to the part of you that’s responsible for that
behavior. (You may have to dig deep here. Why do I eat sweets when I’m upset? Why do I feel I can’t control my eating when I’m emotionally upset?)
3. Separate the intention from the behavior. (My intention
is to make myself feel better and ease the hurt.)
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4. Ask the creative part of your mind to help you come up with new ways to accomplish the same goal. (Maybe there are other ways I can ease the hurt when I feel bad, like go for a walk in nature, or write in my journal, or watch an inspirational movie or meditate, etc.”
5. Ask the part of you that had the previous behavior
whether it will accept the new strategies for a few weeks. (For the next few weeks, I’d like to try some different strategies to see if I can change this behavior. Are you willing to try?)
6. Check to see if there is any part of you that is rejecting
the new strategies for behavior. You may have to come up with new options to please this part. (But if I stop eating when I’m upset, I’ll probably lose weight and I’ll feel less secure because my weight feels like a security blanket to me. What would make me feel more secure? What other strategies could I use to help this part of me?)
Now that you know how to use reframing, it’s time to