Strawberry Ann Biscocho-Villegas

23rd Street, Muroor Abu Dhabi UAE

ABU DHABI, UAE
Mobile number: 052 – 530 - 2267
E-Mail Add: strawberryannvillegas@yahoo.com

JOB OBJECTIVE:
To obtain a position in a company that would best fit my qualifications and develop further my talents and skills
for continues career improvement.

WORK EXPERIENCE:

*Confidential Group of Companies

November 2018 – at Present
C Level Personal Assistant to Chairman/Owner

Main Responsibilities

1. Provide support to the Chairman in delivering PAC UK’s overall strategic objectives.
2. Provide administrative services including diary management, booking meetings, planning
events, organizing travel and preparing travel itineraries, correspondence and prioritizing
emails for the Chairman.
3. Work closely with the Chairman and Senior Leadership Team through regular
correspondence, arrange meetings and prepare briefing materials for the Chairman.
4. Provide administrative support in the delivery of assignments and initiatives on behalf of
the Chairman’s office as and when required
5. Ensure all correspondence and relevant materials are produced in a timely and accurate
manner.
6. Coordinate departmental reports and documentation for the Board of Trustees meetings
and other meetings with outside partners.
7. Coordinate, attend and take minutes for the Chairman’s meetings and any other relevant
meetings.
8. Conduct research/ analysis as directed by the Chairman.
9. Produce reports for the Chairman as and when required.
10. Follow up on action points from meetings on behalf of the Chairman.
11. Provide administrative support to the Chairman in the follow up and completion of
departmental work plans.
12.Provide administrative support to the Chairman in implementing organizational projects
and programs.
13. Provide administrative support to the Chairman in the leadership and management of the
organization.
14. Provide administrative services to field offices such as responding to queries, issuing
memos and following up on Chairman requests.

Other Responsibilities

1. Comply with all policies, procedures, legal and regulatory requirements.

2. Hold a valid passport and be willing and able to travel extensively and at short notice.
 *CBRE MENAT
Saadiyat Island St. Regis Abu Dhabi UAE
May 2018 – September 2018
ASSET SERVICES MANAGEMENT ADMINISTRATOR/Asset Management Specialist

1. Assist Property Management with the day to day operations and tenant relations through the coordination
of tenant requests and administration of maintenance services.
2. Answer and route phone calls from tenants and vendors to the appropriate contact within Property
Management and/or dispatch personnel based on immediate needs.
3. Provide tenants and vendors with assistance in all aspects of scheduling building maintenance,
communicating building procedures and supplying general building information.
4. Assist with the scheduling of contractor work and coordinate with tenants.
5. Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency
contact information as well as a master tenant contact e-mail address listing.
6. Handle miscellaneous assignments as requested by management
7. Maintained highly organized filing system for leases, tenants, vendors, contracts and PO’s.
8. Assisted property manager as needed on special projects
9. Assist with the coordination of rent/lease collections Tenant Services
10. Assist and administer lease agreements
11. Handle tenant, vendor and prospective tenant walk-ins
12. Assist Property Manager with tenant relations as required Experience/skill set should include:
13. Knowledge of office and accounting procedures

*Prime Piling and Foundations LLC. (Al Husam Group of Companies)

Since December 2014-April 2018
Administration/Personal Assistant of the Operations Manager

1. Arranges the calendar for internal and external activities of the Management. Makes appointments
with clients and gives reminders of meetings.
2. Answering, monitoring and screening calls for the Management.
3. Organizing travel and itineraries for the Management.
4. Prepares, collates and gather information, materials and whatever is necessary for a presentation.
5. Makes sure the office is organized and day to day activities flow smoothly.
6. Meets and greets visitors.
7. Generates monthly reports on tendering and site activities.
8. Making sure that all documents/correspondences are logged, filed and scanned most specially for
JOB IN HANDS PROJECT.
9. Assists the Operations Manager in creating tenders/quotations as per request from clients.
Communicates with the clients to make sure that tenders are received and asks for updates as to
the status of the tender.
10. Responsible for PETTY CASH (100,000.00AED CASH IN WEEKLY ROTATION).

HR Responsibilities:

Handle all HR Responsibility

Leave requests, leave salary, sim cards/phone or any other requests related to HR
Preparing all Job offer, posting online and calling the chosen applicants for interviews
-Disability Payments
Extra Overtime Calculation
Calculation of Salary for each person for each month
Filing and Logging all calculations related to HR
-Preparing Memo for Internal Manpower
-Air Tickets
 Responsible for Manpower selection; preparation of offer letters and submission of applicants’
documents to PRO department for visa processing.
Issues memos to staff related to incidents, work ethics and proper discipline on site.
In-charge of inventory for office equipment and materials.
Coordinates with Yard Manager on inventory of yard and site equipment and materials
Does site coordination; communicates with Project Manager and Site Supervisors on site
updates such as project status, site reports, transportation, equipment rental, breakdown of
equipment, site problems/obstructions, unruly staff, manpower shortage., etc.
Coordinates transport for manpower at different jobsites and for equipment during mobilization
and demobilization.
Monitors expiry of vehicle and equipment license and third party certificates.
Using ERP System for Timesheet.
Preparing and Monitoring Monthly Timesheet.
> Issuance of LPOs
whenever necessary
Making LPO's for suppliers (Collecting Original Invoices, Preparing the LPO, NOR, filing and
logging)

*Teejan Contracting (Khalidiya Abu Dhabi)

Since July 2012 up to December 2014
Internal Secretary of the Managing Director

Tasks
1. Answer telephones and give information to callers, take messages, or transfer calls to appropriate
individuals.
2. Arrange conferences, meetings, and travel reservations for office personnel.
3. Complete forms in accordance with company procedures.
4. Compose, type, and distribute meeting notes, routine correspondence, and reports.
5. Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to
their needs.
6. Locate and attach appropriate files to incoming correspondence requiring replies.
7. Mail newsletters, promotional material, and other information.
8. Maintain scheduling and event calendars.
9. Make copies of correspondence and other printed material.
10. Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
11. Schedule and confirm appointments for clients, customers, or supervisors.
12. Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
13. Take dictation in shorthand or by machine, and transcribe information.
14. Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
15. Conduct searches to find needed information, using such sources as the Internet.
16. Coordinate conferences and meetings.
17. Establish work procedures and schedules, and keep track of the daily work of clerical staff.
18. Learn to operate new office technologies as they are developed and implemented.
19. Manage projects, and contribute to committee and team work.
20. Operate electronic mail systems and coordinate the flow of information both internally and with other
organizations.

*TELETECH LIPA PHILIPPINES as CUSTOMER SERVICE REPRESENTATIVE

TELSTRA AUSTRALIA RESIDENTIAL BILLING AND SALES
March 28,2011- March 31,2012

On a day to day basis, I assist our customers with a diverse range of enquiries including sales, technical support,
faults, BigPond and Internet support, mobile sales and service, or billing. We also work with a wide range of
customers from individual mobile phone user’s right through to major enterprise and government customers.
I have the ability to serve the whole of our customers’ needs thanks to our enhanced systems and
capabilities. This gives our consultants the flexibility to not only service our customer’s queries, but also offer
them our superior products and services to meet their needs.
*COMMISSION ON ELECTION-Government of the Philippines
Staff
City Government of Tanauan, Tanauan City, Batangas
*Organizing team schedules
*Arranging and organizing event and affairs
*Maintain and manage inventories inside the facility
*Prepare and verify delivery papers

*Teletech Sta. Rosa

Customer Service Representative
May 04, 2009- June 29, 2009
Tagapo Sta. Rosa Laguna, Philippines

• answer calls professionally

• respond to customer inquiries
• research required information using available resources
• handle and resolve customer complaints
• provide customers with product and service information
• enter customer information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• complete call logs
• produce call reports

EDUCATIONAL BACKGROUND:
College Level:
2007-2010 LA CONSOLACION COLLEGE TANAUAN
Tanauan City, Batangas
Bachelor of Science in Hospitality Management
-MAJOR IN TOURISM-

2006-2007 LA CONSOLACION COLLEGE TANAUAN

Tanauan City, Batangas
Bachelor of Science in Hospitality Management
Hotel Restaurant Management

2005-2006 THE PHILIPPINE WOMENS UNIVERSITY

Crossing Calamba, Laguna
Administration in Hotel Restaurant Management
High school Level:
2004-2005 LIPA CITY COLLEGES
Lipa City, Batangas
2001-2004 DE LA SALLE LIPA
Lipa City, Batangas
Elementary Level:
1996-2001 Tanauan North Central School
Tanauan City, Batangas
CHARACTER REFERENCES:
(UPON REQUEST)
I hereby declare that the following information is certified, true and correct to the best of my knowledge and belief.

Strawberry Ann Biscocho-Villegas

Applicant