Hardware Failure Report

1. Customer Name :

Address :

2. Customer Name :
delivery
address Address :

3. Customer Customer reference :

reference
4. Defected Serial number :k9174636352
hardware
Material code :

Hardware version:
7.02
Item description:
FXDB
Installed Unit SW name and version:

Site ID / Location :
HHR0614

Please read next sheet "Instructions for specific mat."

5. Failure Occurrence of failure (choose one)
information In normal use
Permanent
Mandatory During installation / commissioning / Dead On Arrival
field During or after lightning / severe weather conditions
During or after SW or HW upgrade / modifications
During preventive maintenance
During high traffic load
Is the failure reproducable: yes no
How can it be reproduced?
Start reset loop Reboot module Fails on diagnostics
Others (describe) ………………………………………………………………
6. Description Failure description
Unit/module not recognized ✘

No TX power
Fan defect
LED indicates alarm
Unit alarm:
 Fill in alarm number:

Additional failure description :

Mandatory
FieldPlease read
Not detected
next sheetin SW
"Instructions for specific mat."

7. Replacement Serial number :k9174636352

unit
Material code:

8. Completed by
Jafar Ali
Date :
26-Dec
e Report
RMA No.

3-Mar

11/7/2018

Network element (RNC,BTS) :

Network element SW level :

Functional unit (no Cover, no Cable):

Radio module

Dead On Arrival
her conditions
modifications

yes no ✘

odule Fails on diagnostics

…………………………………………………

SW download failure
Feature Activation effect
Advise for exchange from others
Other (please specify
below) ✘
Unit from HWS : yes ✘ no

Hardware version :
7.02
Phone number:
592028715
e-mail address:
Jaafer.ali@shabakkat.com
Additional information is needed for specific material

A.If the faulty

Material code starts with:
523-, 527-, 603-, 604-, 605-, 607-, 612-, 614-, 626-, 634-
Please describe the use case of the faulty
unit.
Be aware that this is absolutely
necessary
in order to receive a matching unit as replacement!

Use fields in Item 4 and Item 6:

4. Material: Add frequency

range to the code in brackets, e.g. 603-014/66B (6330.665). Not needed in case of a
controller unit starting with 523-, 612-, 614-, 626-, 634
4. Additional material: Fill in the SW version in the sy
stem, e.g. 1.24 (normally
on a separate label). Not needed
in case of filters and local oscillators starting with 607-, 527-

Only
in case of a Demodulator unit starting with 604- (or 605- if not a Modulator):
4. Connector ty
pe: Fill in “Yes”, if there is a space diversity
demodulator on the unit

6. Description: Write “expansion rack” if the unit was extracted from an expansion rack.

B. If the faulty
material code range is between 1983 and 22786

Use fields in Item 4.

4.Material: Please add the customer SW version.

Notice: it may
be that the number is prefixed with one of the codes CA, CC, CE, CF, CU, CX or DS or PLC, PLU

C.If the faulty

Material code starts with:
S32011-Q,
S42023-D or S42023-Z,
S42024-D or S42024-L, S42024-N, S42024-P, S42024-Z
S50010-M, S50012-D, S50028-Q
S7248-T6903,
S7329-T6806-,
S7513-T6809
Please describe the variant of the faulty
unit.
Be aware that it is absolutely
necessary
to know the needed variant exactly
, in order to receive a matching repla

Use fields in Item 4 and Item 6:

4. Material: Fill in the complete code from the label of the unit (4 blocks)
4. Additional material: Fill in the SW version of the unit, e.g. SL16 - R2.4
4. Connector ty
pe: Fill in the ty
pe of plug on the unit, values: E200, FC/PC, SC, DIN
6. Descriptions: check, if there are relevant characteristics and chose from one of the fields.

Characteristics are summarized in the table below:

 Characteristics:
Baby
board on the unit
Fan on the unit
Single or double row on the unit
Put the voltage number, if applicable
SW disk attached to the unit
Coupler on the unit fill in its ty
pe
SFP Module on the unit code number
SD card on the unit fill in its ty
pe
Special SW on the unit SW code number
Memory
card on the unit fill in its ty
pe
More than 1 plug on the unit state the number
ded for specific material

614-, 626-, 634-

y
in order to receive a matching unit as replacement!

ode in brackets, e.g. 603-014/66B (6330.665). Not needed in case of a

4-, 626-, 634
on in the sy
stem, e.g. 1.24 (normally
on a separate label). Not needed
ing with 607-, 527-

ng with 604- (or 605- if not a Modulator):

a space diversity
demodulator on the unit

he unit was extracted from an expansion rack.

ge is between 1983 and 22786

SW version.

xed with one of the codes CA, CC, CE, CF, CU, CX or DS or PLC, PLU or TA, TB, TC, TD, TF, TG, TP, TU, TV, TX

24-P, S42024-Z

o know the needed variant exactly

, in order to receive a matching replacement unit!

m the label of the unit (4 blocks)

on of the unit, e.g. SL16 - R2.4
on the unit, values: E200, FC/PC, SC, DIN
nt characteristics and chose from one of the fields.

ble below:
What to fill in:
code number of the board, e.g. “D3525-A1”
“with fan”
e.g. “A04-3 single row” or “D2-3 double row”
e.g. “120 ohm”
e.g. ”SW=P42023-P41-A235,LG+DISKETTE”
e.g. “10X SC-SC Coupler”
e.g. “with V50017-U340-K500”
e.g. “with 1X256 MB SD-CARD”
e.g. “SW: P42022-P5124-C34”
e.g. “with 512MB Memory
Card”
e.g. “additional 4x E2000 on the module”
Hardware Version :