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Oral-Communication 11
Oral-Communication 11
The learner understands the nature and elements of oral communication in context.
PERFORMANCE STANDARD
The learner designs and performs effective controlled and uncontrolled oral
communication activities based on context.
LEARNING COMPETENCIES:
The learner…
1. Defines communication.
2. Explains the nature and process of communication.
3. Differentiates the various models of communication.
4. Distinguishes the unique feature(s) of one communication process from the other.
5. Explains why there is a breakdown of communication.
6. Uses various strategies in order to avoid communication breakdown.
7. Demonstrates sensitivity to the socio-cultural dimension of communication situation with
focus on culture gender age social status religion
What is communication?
Communication (from the Latin term “communis” which means to share and inform ideas,
feelings, etc.) is the act of transmitting intended meanings from one entity or group to another
through the use of mutually understood signs and semiotic rules.
The different categories of communication include:
Spoken or Verbal Communication: face-to-face, telephone, radio or television and other
media.
Non-Verbal Communication: body language, gestures, how we dress or act – even our scent.
Written Communication: letters, e-mails, books, magazines, the Internet or via other media.
Visualizations: graphs and charts, maps, logos and other visualizations can communicate
messages.
COMMUNICATION MODELS
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Communication is usually described along a few major dimensions: Message (what type of things
are communicated), source / emisor / sender / encoder (by whom), form (in which form), channel
(through which medium), destination / receiver / target / decoder (to whom), and Receiver. Wilbur
Schram (1954) also indicated that we should also examine the impact that a message has (both
desired and undesired) on the target of the message. Between parties, communication includes acts
that confer knowledge and experiences, give advice and commands, and ask questions. These acts
may take many forms, in one of the various manners of communication. The form depends on the
abilities of the group communicating. Together, communication content and form
make messages that are sent towards a destination. The target can be oneself, another person or
being, another entity (such as a corporation or group of beings).
ELEMENTS OF COMMUNICATION
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Along with these attributes, verbal communication is also accompanied with non-verbal cues.
These cues make the message clearer and give the listener an indication of what way the
information should be received.
1. Completeness
Complete communication is essential to the quality of the communication process in general.
Hence, communication should include everything that the receiver needs to hear for him/her to
respond, react, or evaluate properly.
2. Conciseness
Conciseness does not mean keeping the message short but makint it direct or straight to the point.
Insignificant or redundant information should be eliminated from the communication that will be
sent to the recipient.
3. Consideration
To be effective, the speaker should always consider relevant information about his/her receiver
such as mood, background, race, preference, education, status, needs, among others. By doing so,
he/she can easily build rapport with the audience.
4. Concreteness
Effective communication happens when the message is concrete and supported by facts, figures,
and real-life examples and situations. In this case, the receiver is more connected to the message
conveyed.
5. Courtesy
The speaker shows courtesy in communication be respecting the culture, values, and beliefs of
his/her receivers. Being courteous all the time creates a positive impact on the audience.
6. Clearness
Clearness in communication implies the use of simple and specific words to express ideas. It is
also achieved when the speaker focuses only on a single objectives in his/her speech so as not to
confuse the audience.
7. Correctness
Correctness in grammar eliminates negative impact on the audience and increases the credibility
and effectiveness of the message.
Checkpoints:
□Timing and choice of medium are appropriate to the purpose, audience, and material.
□Material is made relevant to the reader (reader’s interests and concerns are recognized).
□Conclusions are presented directly (conclusion first, evidence last) to a sympathetic audience,
indirectly (evidence first, conclusion last) to an unsympathetic or hostile audience.
2. DEVELOPMENT
Organization (logical arrangement and sequence); evidence and support (relevance, specificity,
accuracy and sufficiency of detail); knowledge of subject and material; quality of perception,
analysis, and insight
Checkpoints:
□Material is arranged in a logical and coherent sequence.
□Conclusion or closing restates the argument and identifies the action to be taken.
3. CLARITY
Presentation of thesis or central argument (statement of purpose, delineation or narrowing of topic,
relevance of subordinate or secondary arguments); word choice; technical language and jargon;
structure (sentence, paragraph, document); coherence devices (organizational statement, repetition
of words and phrases, progression from familiar to unfamiliar, topic and transitional sentences);
textual markers (headings, highlighting, formatting features)
□Subordinate ideas are effectively identified and related clearly to the main purpose or central
idea.
□Language is clear, specific, accurate, and appropriate to the audience, purpose, and material.
□Word choice is clear, specific, accurate, unassuming, and free of clichés and misused jargon.
□Technical language and terms are defined and explained as needed (depending on knowledge
of the audience).
□Text is coherent, with new information linked to previously discussed information (ordered
within sentences as “something old/something new”).
4. STYLE
Word choice (economy, precision, and specificity of language and detail; abstract vs. concrete
language; action verbs vs. linking or weak verbs with nominalizations; figures of speech: schemes
and tropes); tone (personality and humor); active vs. passive voice; sentence variety
Checkpoints:
□Word choice is economical, clear, specific, accurate, unassuming, and free of clichés and
misused jargon.
□Action verbs are preferred over weak verbs with nominalizations (as in recommend over make a
recommendation).
□Language is appropriately concrete or abstract (signifying or not signifying things that can be
perceived by the senses).
□Active voice is preferred over passive voice (active voice is used to emphasize the performer of
the action; passive voice is used to emphasize the receiver of the action).
□Author’s values, personality and – when appropriate – humor are conveyed in a way that
reinforces the message.
5. CORRECTNESS
Rules and conventions of spelling, grammar, punctuation, usage, and idiom; style (appropriateness
of word choice and level of formality to audience, purpose, and material); social and cultural
appropriateness; accuracy in proofreading
Checkpoints:
□Spelling (including technical terms and proper names) is correct.
□Rules of grammar and syntax are followed, including pronoun-noun agreement, subject-verb
agreement, appropriate verb tense, pronoun case, possessive forms, parallel construction, etc.
INTERCULTURAL COMMUNICATION
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Attribution is the process in which people look for an explanation of another person’s behavior.
When someone does not understand another, he/she usually blames the confusion on the other’s
“stupidity, deceit, or craziness”.
Effective communication depends on the informal understandings among the parties involved that
are based on the trust developed between them. When trust exists, there is implicit understanding
within communication, cultural differences may be overlooked, and problems can be dealt with
more easily. The meaning of trust and how it is developed and communicated vary across societies.
Similarly, some cultures have a greater propensity to be trusting than others.
MANAGEMENT
Display of interest: showing respect and positive regard for the other person.
Orientation to knowledge: Terms people use to explain themselves and their perception of the world.
Empathy: Behaving in ways that shows you understand the world as others do.
interaction management: A skill in which you regulate conversations.
Task role behaviour: initiate ideas that encourage problem solving activities.
Proficiency in the host culture language: understanding the grammar and vocabulary.
Understanding language pragmatics: how to use politeness strategies in making requests and how to
avoid giving out too much information.
Being sensitive and aware to nonverbal communication patterns in other cultures.
Being aware of gestures that may be offensive or mean something different in a host culture rather than
your own home culture.
Understanding a culture’s proximity in physical space and paralinguistic sounds to convey their
intended meaning.
TRAITS
CHAPTER II
October 14, 2016
Functions of Communication
Regulation/Control
Social Interaction
Motivation
Information
Emotional Expression
CONTENT STANDARD
The learner writes a 250-word essay of his/her objective observation and evaluation of the
various speakers watched and listened to
LEARNING COMPETENCIES:
The learner…
FUNCTIONS OF COMMUNICATION
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2. Social Interaction- used to produce social relationships; used to develop bonds, intimacy, relations,;
used to express preferences, desires, needs, wants, decisions, goals, and strengths; used for giving and
getting informationEncouragement
“You can do it.”
Marriage Proposal
“Will you marry me?”
Invitation
“Would you like some coffee, tea, or me?”
3. Public
4. Types of Speech Style
5. Intimate
6. Casual
7. Consultative
8. Formal
9. Frozen
10. Types of Speech Act
11. Locution (Utterance)
12. Illocution (Intention)
13. Perlocution (Response)
14. Types of Communicative Strategy
15. Nomination
16. Restriction
17. Turn-taking
18. Topic control
19. Topic shifting
20. Repair
21. Termination
CONTENT STANDARD
The learner recognizes that communicative competence requires understanding of speech context,
speech style, speech act and communicative strategy.
The learner recognizes that communicative competence requires understanding of speech context,
speech style, speech act and communicative strategy.
PERFORMANCE STANDARD
The learner demonstrates effective use of communicative strategy in a variety of speech situations.
LEARNING COMPETENCIES:
o Duration of interaction
o Relationship of speaker
o Message
o Delivery
3. Public- This type refers to communication that requires you to deliver or send the message before or in
front of a group.
Example:
You deliver a graduation speech to your batch.
You participate in a declaration, oratorical, or debate contest watched by a number of people.
1. FROZEN STYLE
Used generally in very formal setting.
Most formal communicative style for respectful situation
Does not require any feedback from the audience
Usually uses long sentences with good grammar and vocabulary
The use of language is fixed and relatively static
Examples:
national pledge, anthem, school creeds,
marriage ceremonies, speech for a state ceremony
2. FORMAL STYLE
Examples:
meetings, speeches, school lessons, court, a corporate meeting, at a swearing in ceremony, in an
interview or in a classroom
Examples:
regular conversation at schools, companies, group discussion,
teacher-student, doctor-patient, expert-apprentice
4. CASUAL STYLE
Language used between friends
Often very relaxed and focused on just getting the information
out
Examples:
casual conversations with friends, family members, chats, phone calls and messages
5. INTIMATE STYLE
Completely private language used within family of very close friends or group
Uses personal language codes
Grammar is unnecessary
Does not need complete language
Certain terms of endearment, slangs or expressions whose meaning is shared with a small subset
of persons to person
SPEECH ACTS
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Speech acts refer to the moments in which statements occur in the communicative act within a
given context.
Levels of Action
Types of ilocutionary Acts Constatives: affirming, announcing, answering, confirming
“We find the defendant guilty”
Perlocutionary act: are the effects of the utterance on the listener. Reveals the effect the speaker
wants to exercise over the hearer. This is also known as the perlocutionary effect performing an
act by saying something Would you close the door, please?
Example A bartender utters the words, “The bar will be closed in five minutes, “ The locutionary
act of saying that the bar will be closed in five minutes , where what is said is reported by
indirect quotation. The illocutionary act in saying this, the bartender is informing the patrons of
the bar’s imminent closing and perhaps also the act of urging them to order a last drink. The
bartender intends to be performing the perlocutionary acts of causing the patrons to believe that
the bar is about to close and of getting them to order one last drink.
TYPES OF
COMMUNICATIVE STRATEGY
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CHAPTER IV
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Types of Speeches
1. According to purpose
o Expository/Informative Speech
o Persuasive Speech
o Entertainment Speech
1. According to delivery
o Reading from a manuscript
o Memorized Speech
o Extemporaneous Speech
CONTENT STANDARD
PERFORMANCE STANDARD
The learner proficiently delivers various speeches using the principles of effective speech
delivery
LEARNING COMPETENCIES
o Logical organization
o Word choice
o Grammatical correctness
o Modulation
o Stage Presence
REFERENCES:
October 14, 2016Leave a comment
https://en.wikipedia.org/wiki/Communication http://www.skillsyouneed.com/general/what-is-
communication.html#ixzz4LcbVE9nG http://www.wilbers.com/elemcom.htmhttp://study.com/ac
ademy/lesson/what-are-the-functions-of-communication-definition-
examples.html https://www.iidc.indiana.edu/pages/Communicative-Functions-or-Purposes-of-
Communication https://prezi.com/3okptrachcmq/four-functions-of-oral-
communication/https://prezi.com/myhrvchgq407/types-of-speech-
styles/http://www.slideshare.net/Yirmanny/speech-acts-4558936 Sipacio, Philippe John F. &
Balgos, Ann Richie G. (2016) Oral Communication in Context For Senior High School () C & E
Publishing:893 EDSA, South Triangle, Quezon City