INDEX

S.NO TOPIC Page No

1 CBS – An Overview
2 Familiarisation to Finacle& Internet Explorer
Setting
3 Customer ID Creation
4 Opening of SB/CA Accounts
5 Transaction Maintenance
6 Transactions in Sundry / Suspense A/Cs
7 Account Freezing
8 Lien Maintenance
9 Inventory Movement
10 Cheque Book Maintenance/Stop Payment
11 Demand Drafts/Pay Orders
12 Term Deposits
13 Clearing
14 Cash Credit/Overdrafts Accounts
15 Security Register Maintenance
16 Limit Node Maintenance
17 Opening of Loan Account
18 Standing Instructions
19 Inland Bills
20 Viewing, Printing, Downloading of Report
21 DBA Activities
22 Memo Pad Inquiry & Maintenance
23 Signature Capturing
24 Branch implementation cycle under CBS
25 Networking
26 Post Migration Check List
27 Migration Day
28 Important Inquiry & Report Options In Finacle
29 Internet Banking
30 Debit Card
31 Role of Incumbent Incharge
32 Government Business Module
33 Lockers
34 Generation Of Reports
35 Exercises
36 Computing Glossary
 CENTRALISED BANKING SOLUTION - AN OVERVIEW

BACKGROUND

The face of Banking Industry is changing continuously. What Banking is today is

quite different from what it was in the years gone by. Some of the present trends
in banking industry are as under-

• Focus on Customer Relationship

• Introduction of many Value Added Services
• Connectivity of branches
• Multiplicity of Delivery Channels
• Focus on MIS & Risk Management
• Focus on Reduction of Transaction Cost

The present trends are indicative of the times to come. The future scenario in the
industry can be visualized. Going by the happenings all around us, we get an
indication of what lies in store for the industry in the future. Expected trends in
the industry are as under.

• Increase in THE EXPECTATIONS of Customers

• Increase in Healthy Competition
• A greater variety of Products and Delivery Channels in the market
• Centralised Customer Management
• Information Technology to act as an integrator between demands on the
industry and services rendered
• Internet Portals to bring the Customer Closer

The biggest challenge before the Banking Industry today is that posed by the
customers. The customer today is more informed and aware than before. Also
his level of expectation is much higher than it was earlier. Some of the
challenges thrown before the Banking Industry on account of Customer
Expectations are as under-

• Convenience – Anywhere, Anytime banking

• Need for Diverse products and facilities
• Need for Value addition & Reduced cost
• Instant access to information and facilities- customer is well informed
about various products and options available.

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It is in this backdrop that the bank has decided to go in for the centralized
banking solution (CBS). PNB is the first nationalized bank to go in for the
centralized banking solution from Infosys and is implementing its flagship
banking product Finacle.

WHAT IS CENTRALIZED BANKING SOLUTION

Under the Centralized Banking Solution the data of all the branches is centralised
at one place viz; Data Centre. This effectively means that all operations at the
connected branches are being done through Servers at Data Centre and Branch
is not having any data storage devices. Branches are having only Windows
Based PCs or thin clients(terminals without a hard disk) which are capable of
running Internet Explorer. Other Delivery Channels like ATMs etc are also
connected to Data Centre through ATM Switch.

The branches are now called the SOL (service outlets) because each sol is
working as a service window just like a railway reservation counters where you
can book a ticket even if a single window is open. Similarly customers can
transact even if a single sol is open. As on 31.03.2008 the total number of sols in
CBS is 3501 and bank has already decided to migrate all the branches to CBS
by 31st March 2009.

From customers’ perspective now customer is a customer of the bank and not a
customer of the branch. This has facilitated Any-where, Anytime Banking
convenience for the customer.

From Bank’s perspective, centralized control over the application and processes
has been ensured like change of parameters ,service charges, rate of interest
etc which is being done by Data Centre only , apart from availability of effective
MIS on real-time basis. All periodical returns can be generated centrally.

Bank has already set up a state of the art DATA CENTER having world class
infrastructure at new Delhi and a DRS (Disaster Recovery Site) having the same
set up as at Data Center . As 88% of bank’s business is already computerized on
CBS our DRS is capable of running the branches in case of any eventuality at
data center .As there is a time lag of 15-20 minutes between updation of data at
DC and DRS bank is considering setting up of a ZERO DATA LOSS site in NCR
Region.

2
HARDWARE
Hardware installed at DC is supplied by SUN MICRO SYSTEMS which is a US
based company .All the machines are connected to each other in clustered
environment and each server has a specific function. Various type of servers
which are installed are listed below.
-Database Server
-Application Servers
-Web Servers
-Banc’s Connect (BC)
-Central Stand in Server (CSIS)
-MIS Server
-Central Training Server
-Test Server
-EMS servers
-ATM Switch

OPERATING SYSTEM
Operating system being used at PNB is SUN SOLARIS version 9.0.

RDBMS(Relational database management system)

Oracle 9i is the RDBMS being used.

APPLICATION SOFTWARE
Application software being used is FINACLE version 7.0.11. developed by
M/S:INFOSYS Technologies , Banglore.

CONNECTIVITY
The following modes of connectivity have been deployed by the bank to connect
the SOL’s with the DC.
-LEASED LINE connectivity
-ISDN (Integrated Services Digital Network) or Dial up connection
-WIRELESS or Radio Link
-V-SAT (very small aperture terminal) or satellite link

To bring down the cost of Leased Lines bank has set up ZONAL NETWORK
CENTERS (ZNC’s) at all the zonal offices and network centers (NC’s) at other
centres which have more than 10-15 branches.These ZNC’s and NC’s are linked
To DC as well as DRS by a leased line as well as ISDN.

To manage such a huge network of 3200+ sols the bank has set up a
NOC(Network Operation Center) at Data Center and the job of network
management has been outsourced to M/s:HCL Comnet who are bank’s
Network Integrators.

3
CENTRALISED BANKING WITH FINACLE

• Finacle is an integrated, on-line, enterprise banking system designed to

provide the "e-platform”, developed by M/s Infosys, Bangalore and being
used internationally and also by major private & foreign banks operating in
India.
• It is functionally rich and addresses the retail and corporate banking
requirements.
• Finacle is open architecture allows easy integration with other business
applications and multiple delivery channels
• High level of security control and audit capabilities
• Designed for optimum Usage Of Network Bandwidth
• Provides a browser based GUI interface to Finacle
• Transaction space integrated with web based applications such as e-mail,
chat etc.
• Finacle is a multilingual /multicurrency/highly parameterized software.
• User access has been restricted with a specific user id and a password .
• Transaction security has been integrated in the form of maker and checker
concept .Same user is not allowed to enter/post/verify the transaction.
• There is a provision to capture and display the signatures online.
• Finacle has a common transaction interface for all type of transactions.
• Voucher printing can be done in finacle.
• Predefined templates have been provided for transactions.
• All the limits of a customer can be monitored and controlled through the
LIMIT NODES.
• There is a concept of customer ID. Every customer must have a CUST ID
before his account can be opened.Using same CUST ID any number of
accounts can be opened by a customer.
• Balances are RESERVED by the system as soon as cheques /bills are
lodged in the system.
• Movement of security forms (Inventory) has to be properly recorded in
finacle whenever the inventory is received by the branch from stationery
deptt or is issued to the customer.
• All errors are handled with specific Exception codes.
• There are two Functional Modules -
a. Retail and Corporate Module-encompassing Saving Accounts, Current
Accounts, Term Deposits, Cash Credit Accounts, Overdraft Accounts,
Term Loans, Demand Loans.
b. Trade Finance Module-encompassing Inland & Foreign Bills, Forward
Contracts, Inland & Foreign Documentary Credits, Inland & Foreign Bank
Guarantees, Inland & Foreign Remittances and Preshipment Credits.

4
 • Branches to start operations after Data Centre BOD Operations
Data Centre to initiate EOD operations, only after all connected branches
have done their Day End .

Beyond the basic application, the package has been fully customized and
parameterized as per existing Bank Guidelines, by our own core team, trained by
Infosys. Future maintenance of application and parameters is being done by data
center, thereby reducing Bank’s dependence on vendors. Wherever required,
change in Bank’s systems & procedures are being approved by a Business
Reengineering committee constituted at Top Management level.

ADVANTAGES

• Anywhere,Anytime Banking
• Customers having 24X7X365 access
• Platform for diversifying the business
• Optimum utilization of human resources
• MIS, Data Warehousing and Data Mining
• Secured Control
• Connectivity to Alternate delivery channels like ATM, Telebanking,
Remote Access and gateway to Internet Banking .
• Customer Relationship Mgmt.
• Call center established by the bank .Service available on toll free number
1800-180-2222. and STD number 0124-2340000 and email id-
callcenter@pnb.co.in.
• Bank has decided to increase the number of back offices upto 100 and
centralize operations like Inward /outward clearing, issue of cheque books,
statement of accounts, generation of MIS , opening of accounts etc.
• We are one of the pilot banks selected by RBI for implementation of
cheque truncation system.Pilot run for the same is expected to start by the
last week of October 2007.

ROLLOVER OF BRANCHES

Members of the Implementation Team constituted at the Zonal Level are doing
the roll over/ implementation. The implementation teams are responsible for
Data Migration at the branches, end user training, hand holding support during
the implementation; troubleshooting and Zonal help desk support to branches.

5
The bank has implemented SERVICE PLUS SERVICE DESK (SPSD) tool also
called help desk tool and all sols are required to lodge their queries/problems in
the help desk tool only .As soon as any call is loged in this tool it generates a
request id and the call is raised to the respective zonal help desk team.The ZHD
team provides the resolution by loging the solution in the same call id which can
be viewed by the user at branch online at the same time or at any time in future
by mentioning the call id/request id.

There is a central help desk functioning at DATA CENTER also which takes care
of all the issues which remain unresolved at zonal help desk.Phone numbers of
the central help desk are -011-23323680 and 011-23323703.

Issues which remain unresolved at central help desk are escalated to the testing
And development section in data center and then to the vendor m/s:INFOSYS.

6
 FINACLE FAMILIARIZATION & NAVIGATION
Prepared by – Anil Kr. Aggarwal
Sr. Faculty, IT Centre, Faridabad

Before working on Finacle, a user should get familiarized with –

- Internet Explorer & setting properties of Internet Explorer to make it

enabled for Finacle
- Login first time in Finacle & changing password.
- Finacle environment & use of various function keys on Keyboard

A. INTERNET EXPLORER –

An icon ‘Internet Explorer’ is available on the desktop of the user’s computer.

Bring the mouse pointer on the icon and double click (left button of mouse in
quick succession). If the user is not familiar with clicking mouse in quick
succession, he/she may click left button of mouse once and press Enter key
available on the keyboard.

Double Click left button of mouse

in quick succession

Single Click left button of mouse

Screen 1

7
You shall get the login screen of finacle on desktop. But before we discuss about
loging into finacle, we should know how to change setup of Internet Explorer to
make it Finacle enabled.

B. INTERNET EXPLORER SETTINGS FOR FINACLE

(WINDOWS98/WINDOWS2000)

− Double click on 'Internet Explorer' shortcut, which is on the desktop.

− Go to Menu 'Tools ->Internet Options'

Screen 2
− In the 'General' page, change the address to the homepage of Finacle, allotted
to you by the Data Centre, e.g. http://10.192.2.26/fin7011_01/pnb.html

8
 Click mouse in
Address field and
enter server
address

Screen 3
− Click on 'Security' page. Click on 'Trusted Sites'. Click on 'Sites' button, as
shown in Screen 4.

Step 1 – Click on Security

Step 2 – Click on Trusted Sites

Step 3 – Click on Sites

9
 Screen 4
− Uncheck 'Required server verification (https) for all sites in this zone'. Type the
server address allotted to you by the Data Centre e.g. 10.192.2.17 and click on
'Add' button. Click on 'OK' button. In the same page i.e. 'Security', click on
'Custom Level' button as shown in Screen 5.

Step 1 – Enter Server IP address

Step 2 – Click on Add button

Step 4 – Click on OK button

Step 3 – Click here to

remove check mark Step 5 – Click on Custom level button

Screen 5
− Scroll down to 'Microsoft VM ->Java Permissions' and click on 'Custom' radio
button. Click on 'Java Custom Setting' button.

10
 Step 2 – Click on custom which is
under Microsoft VM

Step 1 – Click on scroll down button

and come to Microsoft VM option as
shown in step 2

Step 3 – Click Java Custom Settings

button

Screen 6
− Click on 'Edit Permissions' page. Under 'Unsigned Content->Run Unsigned
Content', click on 'Enable' radio button.

Step 1 – Click on Edit Permissions

Step 2 – Click on Enable

11
 Screen 7
- Scroll down to 'Signed Content->Run Signed Content' and click on 'Enable'
radio button. Click on 'OK' button. Click on 'OK' button as shown in Screen 8.

Step 1 – Click on Scroll

down button to come to
Signed contents

Step 2 – Click on Enable

Step 3 – Click on OK
button

Screen 8
− Click on 'Connections' page. Click on 'LAN Settings' button.

12
 Step 1 – Click on
Connections

Step 2 – Click on LAN

Settings

−
Screen 9
− Check (i.e. correct sign) 'Automatically Detect Setting'. Click on 'OK' button. In
the Main setting window, click on 'OK' button as shown in Screen 10.
Step 1 – Click on Automatically detect
settings so that Correct sign appears

Step 2 – Click on OK button

Step 3 – Click on OK button

Screen 10

13
− Click on 'Refresh' icon or go to menu 'View' and click on 'Refresh' menu option.
Click on view menu again and uncheck status bar, if checked as shown in
Screen 11.

Screen 11
− Under Tool Bars - Uncheck Standard Buttons, if checked. Check Address bar, if
unchecked (Optional) as shown in Screen 12. Rest should be unchecked.

Screen 12

C. INTERNET EXPLORER SETTINGS FOR FINACLE (WINDOWSXP)

14
 1. First Install Java 2 Runtime Environment

Double Click on this icon

Screen 13

2. From the Home Page of Finacle downloaf Java Policy

3. Change the Home Page as http://10.192.2.26/fin7011_01/pnb.html in
internet expolrer

D. LOGGING INTO FINACLE (1ST TIME)–

A user is authorized to log into Finacle in a CBS branch by providing him a

user_id and password by Data Centre.

1. User Name – Ensure that the cursor is blinking in the User Name field; if it
is not blinking in this field, bring the mouse in this field and click left button
of mouse once. Enter user_id provided by the Data Centre. Press Enter
or Tab key. The cursor shall blink in password field as shown in Screen
14.
2. Password – Enter password as provided to you by the Data Centre.
Press Enter key twice or click left button of mouse on Login button.
System will display a message box on the desktop stating ‘You are a New
user hence please change your password’ as shown in screen 13.

15
 Screen 14
3. The message displayed on the screen has OK button. Click left button of
mouse on OK or press enter. System shall display the login screen with
two more fields (screen 15).

Screen 15
4. Bring the mouse pointer in New Password field and click left button of
mouse.
5. New Password – User need to enter minimum six characters password
of his/her choice. User may enter password containing alphabets and
numerals. Press Enter Key.
6. Confirm New Password – User must enter exactly the same password as
entered in previous field. System checks whether the user is sure of
his/her password.

16
 7. Press Enter key twice or click left button of mouse on Login button. If
both the passwords i.e. the passwords entered in New Password and
Confirm New Passwords fields tally, then only system will allow the user to
log into Finacle.

Note – Wherever click or click mouse is mentioned, it means click left button of
the mouse.

E. FINACLE USER MENU –

Once the user successfully logs into Finacle, he/she shall get list of menus as
per the type of user, e.g. if the user logs into finacle as DBA, he/she may get
different list of menus than a general user. Screen 16 shows list of menu
options available to General User.

User defined
Favorites
Main Menu

Sub Menu

Menu Progress
Option Indicator

Message
Area/Help Bar

Screen 16
Type name of Latest Instructions
Menu Option & Action button from Data Centre
press Enter Key (Scrolling
Message/Text)

17
 Left hand side window consists of list of menu options. Menu options are
grouped as per their use/purpose. E.g. menu options required for remittances
are grouped under Remittances Menu. User can click left button of mouse on
+ sign appearing on left hand side of menu to expand it further. User shall get
list of menu options as shown in screen 15. E.g. If user click on + sign of
Customer Accounts Menu, he/she may get a list of sub menus (having + sign
on left hand side, e.g. Authorization Menu, Accounts Maintenance Menu etc.)
and also list of actual menu options (having short name of menu option in
square brackets e.g. Interest Table Maintenance [INTTM] etc).

• User can click on + sign appearing on left side of sub menu to further
expand it.
• Or user can double click on actual menu option (indicated with name of
menu option in square bracket) to open it.

USER DEFINED FAVORITES

User can group frequently used menu (by him) options on right hand side window
called as favorites. Steps to create favorites –

E.g. Steps to create favorite for Interest Table Maintenance [INTTM]

• Click mouse on menu option ‘Interest Table Maintenance [INTTM].

• Press Control+C
• Click mouse on Favorites (right hand side window)
• Press Control+V

Steps to remove menu/menu options from favorites –

• Click mouse on menu/menu option which is to be removed

• Press Control+X

F. HOW TO EXECUTE MENU OPTION?

There are two ways to get into a menu option.

1. In the list of menu options or from favorites, find out the menu option to
be executed and double click on it.
2. Or write the short name of the menu option in the field provided at left-
bottom side of the screen with the heading ‘Menu option’ and press
Enter Key.

G. PROGRESS INDICATOR –

Progress indicator uses three different colors to indicate status of operation.

18
 • Green – System is ready i.e. control is currently with the browser. User
can operate the system.
• Yellow – Browser is performing internal processing like
assembling/painting screen as per requirement. User should not
operate the system.
• Red – Browser is communicating with the server. i.e. browser is
sending/receiving data from server. User should not operate the
system.

H. ACTION BUTTONS –

Every action button has a specific purpose. E.g. If user clicks mouse on
WhoAmI button, system will display user_id of the user who is currently
logged in & other information like date, name of SOL in a rectangular box.
Use of these action buttons shall be discussed later in this chapter.

I. MESSAGE AREA/HELP BAR –

In finacle, if user needs any help in entering data in a field, he shall bring the
cursor in that field and press F1 key, the system may display purpose of that
field on this message/help bar. As also, at various stages system may display
messages like ‘Operation Successful’, ‘Record Verified’ etc on this message
bar as and when required.

J. SCROLLING MESSAGE –

As and when Data Centre wishes to give instructions or guidelines to all the
SOLs, it may communicate the same through this area. The message will
keep scrolling from right to left. There are three buttons provided on right side
of this bar –

• Left button – Click on this button to Fast Forward the message.

• Middle button – Click on this to stop message from scrolling.
• Right button – Click on this button to Fast Rewind the message.

K. FUNCTION KEYS AND NAVIGATION IN FINACLE –

PHYSICAL KEY DESCRIPTION

F1 Field Level Help (In a field, if user presses F1 key, system
may display necessary help about the field)

19
 F2 In some of the fields like City, State, Intt. Rate Code, Mode
(List button on action Bar) of Operation etc, system provides list of valid codes. User
may press F2 in such fields for list of valid codes
F3 Quit. In a menu option which is activated, user may press
(Back button) this key to quit from the menu option without saving the
details.
F4 Accept. In a menu option, user may press this key to accept
(Accept button) the data entered at various stages.
F5 Back Ground menu (In a menu option, user may press this
(Background button) key to activate background menu)
F6 Next Block (next page) (In a menu option, user may press
(NextBlk button) this key to go to next page/block, as and when it’s
applicable)
F9 View Signatures (Alt+F4 to Close) (In a/c no field, after
entering valid a/c no, user may press this key to view
signature/list of signatures attached to the account.)
F10 Commit (In a menu option, user may press this key to
(Commit button) save/commit data entered.)
F11 Next Field/Next Page on same Screen
(Transmit button)
F12 Previous Block (previous page) (In a menu option, user may
(PrevBlk button) press this key to go to previous page/block as and when it’s
applicable)
TAB Go to the Next field
ENTER Go to the Next Field
DOWN Arrow ↓ Next Record (In a list or result of a query)
(NextRec button)
UP Arrow ↑ Previous Record (In a list or result of a query)
(PrecRec button)
CTRL+D Page Down on a List (In a list or result of a query)
CTRL+ E (Explode) Explode
CTRL+F Clear Field
CTRL+U Page up on a List (In a list or result of a query)
CTRL+X Put BOD (today’s) date
SHIFT+F4 Select the current item from the list
SHIFT+TAB Go to the Previous Field

L. BACKGROUND MENU –

Background menu is provided in finacle to perform operations like a/c ledger

inquiry, cheque book inquiry, interest table inquiry, change of password etc.
Background menu plays a very important role in day to day functioning.

20
 Screen 17

e.g. If the user is in menu option for passing transactions and wishes to see
account ledger, instead of coming out of menu option, user can press F5 key
or Background button available on action bar to invoke background menu.
Steps to execute background menu –

• Press F5 key or click on Background button.

• Use Up/Down arrow key to scroll through list of options
• As the user scrolls through the list in background menu, number
applicable for current option appears in ‘Make your Choice’ field.
• Go to the required option and press F11 key or click on Transmit
button on action bar.
• The selected option gets activated. Perform the operation as required.
• After completing the operation, user may press F3 to quit from selected
background operation and return to the menu option in which he/she
was working before pressing F5 key.

M. LOGGING OUT OF FINACLE –

User may type Exit in menu option field as shown in Screen 18 below and
press Enter key; alternatively, user can click on Logout button as shown in
Screen 17. System will display a message in a rectangle box stating ‘Logout
from Finacle?’ User may click on Yes button to quit from Finacle.

21
 Step 2 - Click mouse Step 1 - Click mouse on
on Yes to exit Logout button

Step 1 - Type EXIT &

press Enter key

Screen 18

DO’s –

1. Never disclose password to others.

2. Avoid entering password in presence of other persons.
3. Change own password on regular interval; menu option to change
password is PWMNT.
4. Exit/logout from finacle while leaving seat.
5. Read instructions/messages appearing in Scrolling Text/Message area.

DONT’s –

1. Never click on Back button of Internet Explorer while working in Finacle;

otherwise system may abnormally terminate the current session and may
not allow to login again using the same user_id. In such case, contact
branch’s DBA/System Administrator for further action.
2. Never close Internet Explorer window using X button (available at right-top
side) while working in Finacle; otherwise system may abnormally
terminate the current session and may not allow to login again using the
same user_id. In such case, contact branch’s DBA/System Administrator
for further action.

22
 CUSTOMER_ID CREATION
Prepared by – Anil Kr. Aggarwal
Sr.Faculty, IT Centre, Faridabad

To open any type of Account, as Principal A/c Holder in Finacle, Customer_id is

required. The menu option for Customer ID Creation is CUMM i.e. Customer
Master Maintenance. With one Cust_id, any number/or type of accounts of a
customer can be opened in Finacle, from any CBS branch. Customer creation
requires filling in the basic information pertaining to a customer as follows:

Code Description
<G> General Customer Detail
<E > Customer Currency Detail
<M> Customer Minor Detail
<N> Non Resident Customer Detail
<T > Trade Finance Detail
<U> Buyer or Seller Limit Detail
<P> Persons Detail

<G> General Details and <E> Currency Details are compulsorily to be fed in the
system at the time of customer creations. The other details e.g. Minor details,
Non Resident Details, Trade Finance Details etc. are required to be fed only
when the customer id is created for such type of customers and these become
co-mandatory at that time.

How to create Customer_ID?

To create Customer_id, we have to choose menu option CUMM.

Type CUMM in the Menu Option field available at left-bottom side of finacle, and
press ENTER key. This menu can also be selected from the main menu by
double clicking of mouse on : Customer Accounts Menu Æ Accounts
Maintenance MenuÆ Customer Maintenance Menu in the sequence.

System shall display screen for Customer Master Maintenance. You can press
F1 for help, the help will be displayed at status bar. The functions available are
A-ADD, C-COPY, D-SUSPEND, I-INQUIRE, L-LIST, M-MODIFY, U-
UNSUSPEND, V-VERIFY & X-CANCEL.

For creation of Customer_id we have to select A for ADD.

Page 1.

23
1. Function: A for ADD and press F4.
System shall take you over to the next block against the field Customer
Name.
2. Title Code (Mandatory): The first Field is for the title i.e. Mr., Mrs. etc.
Press F2 for the list and go to the respective title by pressing down arrow
key. Select the title by pressing Shift+F4; or if you know the title, type the
same in field provided as defined in the list. Press Tab to go to the next
field i.e. customer name.

3. Customer Name (Mandatory): Write down the full name (Mandatory) of

the customer of whom the customer_id is being created. Press Tab to go
on to next field.

4. Short Name: (Mandatory field) Enter Short name of the customer of

maximum 10 characters. This short name shall be used anywhere in the
package at the field provided for short name for making inquiry in respect
of accounts. Press Tab to go on to next field.
5. Type (Mandatory) Press F2 for list and go to the respective type by
pressing down arrow key. Whether a customer is a Trader or Other
Individual can be selected by pressing Shift+F4. Press Tab to go on to
next field.

24
6. Primary Sol (Mandatory) shall appear by default. This is your Service
Outlet Id. Press Tab to go on to next field.

7. Status (Mandatory) by default it will appear as 999 i.e. Others. If the

customer is Blind, Parda-Nashin woman etc, same can be selected from
the list available by pressing F2. Press Tab to go on to next field.

8. Status as on (Mandatory) by default system shall display BOD date

(Begin of Day i.e. the date in which system is working), but can be
changed to back date if required. Press Tab to go on to next field.

9. Group there are two groups defined in the system i.e. CORPT for
Corporate Customer and RETAI for Retail Customer as shown in the
above picture. List can be seen by pressing F2 .

10. Occupation of a customer (Mandatory field). It can be selected from the

list available or its code can be entered manually. Press Tab.

11. Gender valid values are M for Male, F for Female and O for others. Press
Tab.

12. Constitution (Mandatory) of a customer whether he is Individual, Joint,

Trust etc.; can be selected from the list or its code can be entered and
Press Tab.

13. Staff, the field may be Y if the customer_id is created for a staff member
and N for non staff member.

14. Staff No. (Mandatory field if Staff flag is Y) this is to be filled in case the
staff flag as described above is Y. But, in case staff is from any of the
CBS branches then his employee id is to be given. Else, enter STAFF.
For ex-staff members, enter STAFF in this field.

15. Minor, fill Y in case the customer is a minor, else enter N. Further, in
case the minor flag is set as Y then it becomes mandatory to fill in the
customer minor’s details by selecting M option (discussed later in this
document).

16. Bank Code, this need not to be filled in. However, 024 is our bank code
can be given.

25
17. Non Resident, enter Y if the customer is non resident and also capture
the non resident details by selecting option N for Non Resident
Customer Detail (discussed later in this document).

18. Nat. id card no.: enter national id card no. if any, this is required for
verification of address, in case the customer wants to give this.
Otherwise, this can be left blank.

19. Date of birth (Mandatory field if Minor Flag is Y): this is applicable in
case the customer is minor. However, this can also be filled in if the
customer-id is being created for Senior Citizen.

20. Marital status: is to be given Y if married or N if not married.

21. Introducer’s details (Mandatory): Customer_id: the Customer_id of

existing customer, who is introducing this customer, is to be given. If the
cust_id is entered, system will automatically pick up the name of the
introducer. Customer id need not to be entered in case the introducer is
not an existing customer in any of the CBS branches.

22. Name: applicable in case the customer_id is not to be given and

introducer is not a customer in the CBS branches.

23. Introd. Status: to be selected from the list by pressing F2 and then
Shift+F4, is to know as to who is introducer.

24. Frequency for Statement: may not be necessary to be filled in as this is

required to be filled in at Account Level. This is applicable in case of
generating combined statement of all the accounts of the customer. If the
Combined Statement field is set to Y (3rd page), then the frequency for
statement need to be filled in. Press F6, the system shall display next
screen or next page on which the details of addresses of customer is to be
filled in.
25. Address Type: Valid values are C, P & E (Mandatory field). Enter C for
Communication Address (which is by default appearing), P for Permanent
Address and E for Employer’s Address. Depending on the type of
address selected in this field, system will print the address on the
communications to be sent to the customer or on his/her pass book.

Communication Address (Mandatory if Address Type is C) : Within this

City, State, Postal Code, Country (Mandatory fields), Phone No., Telex
No., Email_id, Swift code and if the Swift Code of a customer or of Bank
may also be filled in. Press F6. System shall display next page.

26
 Permanent Address (Mandatory if Address Type is P) : Within this City,
State, Postal Code, Country (Mandatory fields), Phone No., Telex No.,
Email_id may be filled. Press F6. System shall display next page.

Page 3.

Employer ID & Employee No. Not mandatory fields, enter if Employer ID

of customer is defined then select the same & give the Employee No. of
the customer if any.

26. Employer Address (Mandatory if Address Type is E) : as stated above,

similar details of the customer can be filled in here in addition to Mobile
no.
27. Combined Statement (Mandatory field): By default value in this field is
N. Enter Y if customer is to be enabled for combined statement of
accounts of this customer. If this field is made Y, then statement of
frequency (1st page) must be entered.

28. Language Detail: Lang Code: may be left blank or select from the list by
pressing F2 and select by pressing Shift+F4. In fact this is the language
code in which the Finacle shall work.

29. Nat Lang Name: may be left blank. Press F6. System shall display next
page.

27
Page 4.

30. Customer Classification: Community: this can be selected from the list
by pressing F2 and then Shift+F4, as to which community the customer
belongs.

31. Caste: valid code can be entered from the list.

32. Health code: though now a days this is not valid, yet can be filled in from
the list available.

33. Customer Rating: customer’s rating, as it is assigned at the time of

making an advance to a customer whether his rating is AA, A+, A or B,
can be entered.

34. As on: is the field on which the rating is assigned.

35. Cr. Card Holder: valid values are Y or N, can be entered here.

28
36. Card Details (Mandatory if Cr. Card Holder is set to Y): this is a free text
field, the details of Cr. Card can be entered here.
37. Customer Preferential till Date: May be left blank. Enter the date till
which the customer is entitled to Customer Preferential Rate. But in our
bank we generally give Account Preferential Rate and not the Customer
Preferential rate.

38. Customer Tax Details: TDS Exempt end date: Enter date up to which
the customer is exempted from the tax; if no date is fed in, then the
customer will always be eligible for TDS as per rules. Further, this detail
is applicable in case of TDS exemption in Term Deposits when a
customer submits 15H form.

39. Tax Slab: this is by default TDSGE (TDS general category), however, the
other slab can also be selected from the list available, which can be seen
by pressing F2.

40. TDS Cust_id: this is applicable in case there is joint account and the
Customer_id is to be given here from which the TDS is to be deducted.
Nothing is to be entered in Customer Floor Limit for TDS.

41. TDS Exempt submission Date: this is the date on which the TDS
exemption certificate is submitted to the Bank.

42. TDS Exempt Ref. No.: enter the reference number of TDS exemption
certificate.

43. TDS Remarks: any remarks related to TDS can be entered here.

44. PAN/GIR No.: enter the PAN/GIR number of Customer. Press F6, the
system will display the next page of Customer’s Financial Details.

29
Page 5.

45. Customer Financial Details as on: enter the date on which the customer
assets were evaluated.

46. Financial Yr. End month: enter the financial year and month for the
customer.

47. Currency Code: enter the currency code.

48. Enter Salary amount of the customer in Salary Field.

49. Business Assets: enter the business assets of the customer.

50. Property Assets: enter the value of assets held in the form of
property/ies.

51. Investments: enter the value of assets held in the form of investments.

52. Net worth: enter the net worth of the customer.

30
 53. Deposits: enter the deposits of the customer in other bank.

54. Limits with other banks/institutions: enter customer credit limits with
other banks or institutions.
55. As on: enter as on date for credit limits.

56. Fund Based: enter the total fund based limits of the customer.

57. Non-Fund Based: enter the total non-fund based limits of the customer.

58. Offline cum Debit Limits: enter maximum allowed offline debit
transactions limit in home currency.

59. Manager’s Opinion: enter the manager’s opinion about the customer.
Press F6, the system will display the next page of Customer’s
Charge Details.
Page 6

60. Charge Turnover Required: the default value has been set as N,
however, it can be set as Y if customer wise charges report is required.

31
 61. Charge Code: this can be selected from the list.

62. Acct Level Charges Account: account number of the customer from
which the charges are to be recovered may be entered.

63. Sol_id: enter the sol id of the branch where the above account is
maintained.

64. Cust Level Charges Account: enter account number for debiting
customer level charges e.g. charges for combined statement which is
defined in the customer master.

65. Passport No (Mandatory field, if Non Resident flag is set to Y on the 1st
page of General Details): enter Passport Number of the customer.

66. Issue Date: enter date of issue of passport.

67. Passport Details (Mandatory field, if Non Resident flag is set to Y on the
1st page of General Details): enter other details of passport.

68. Expiry Date: enter passport expiry date.

69. Purge Allowed? By default it is given N. As at present no purging is

allowed, therefore, this flag is not required to be changed.

70. Purge Remarks: this is the text field any remarks can be entered here.
But as no purging is being done, it can be left blank.

71. Allow Sweeps? : By default value of this field is N, however, if sweeps is

to be allowed between the accounts of a customer then it may be set as
Y.

72. DSA id: May be left blank.

Press F6, the system will display the next page of Free Text Fields. D

Page 7.

32
73. There are 15 free text fields provided: enter any information relating to
customer which could not be captured in the previous 6 pages and press
F6 to go on to next page which is as follows:
Page 8:

33
 As there is no Free Code defined in the system these Free Code 1 to 10 can
be left blank. Press F6 the system will take you over to the very first page of
the customer master maintenance.

Press F4; the cursor will be placed at Enter Option Block.

Currency Details:

Press F2, the system shall display the list of various options available and select
E (Customer Currency Details) by pressing Shift+F4. The system shall display
the following screen:

As it is displayed in the message bar above press Explode to go to the details

screen, please press Ctrl+E to explode this screen. The system shall display the
following type of screen:

34
Following four fields are displayed:

1) Withholding Tax % (by default it is 0.0000)

2) Floor Limit for With Holding Tax (this is also 0.00 by default)
3) Customer Preferential % (Cr.)
4) Customer Preferential % (Dr.)

Fields 1 & 2 may be filled with 0 (zero). Fields 3 & 4 may be left blank.

Field 1 and 2 are not to be changed and shall remain as it is. In case of 3 & 4
provided for Customer Preferential % Credit and Debit any +/- rate of interest can
be given which will provide extra or less interest in case of Cr. and charge extra
or less interest in case of Dr. in all his accounts opened in this customer_id.
However, these fields are also not required to be filled in and shall remain
unchanged.

Press F4 and system shall come back on the previous screen of E details.

If the customer wants to open his account in some other currency then another
currency can be added to his customer master. For adding another currency
Press Down Arrow Key, the star (*) appearing just before the Currency already
entered, will come down and second currency can be entered in the currency
column or can be selected from the list, which appears by pressing F2, and
selecting it by pressing Shift+F4 key. The following type of screen will appear:

35
Explode it by pressing Ctrl+E key, again the following 4 fields shall appear:

1) Withholding Tax % (by default it is 0.0000)

2) Floor Limit for With Holding Tax (this is also 0.00 by default)
3) Customer Preferential % (Cr.)
4) Customer Preferential % (Dr.)

Repeat the process as described above.

Press F4; the cursor will be placed at Enter Option Block.

If no more information is required to be captured then press F10.

The system shall save the Customer creation details and generate Customer_id
Number prefixing by D alphabet and suffixing 8 numerals e.g. D12345678.

Note :

A. If the Minor flag on the 1st page is set to Y, then Customer Minor
Details must be filled in.
B. If the Non Resident flag on the 1st page is set to Y, then Non Resident
Customer Details must be filled in.
C. If the Trade Finance flag on the 1st page is set to Y, then Trade
Finance Details must be filled in.

36
If the customer is a Minor, then make a minor flag as Y and the system shall
automatically take you over to the Minor Customer Detail page as displayed
below:

Date of Birth shall be displayed by the system itself picking up from the 1st page
of General Detail and accordingly shall calculate date of Majority and display the
same as shown in the above screen.

Guardian Code (Mandatory field) shall be selected from the list as to who shall
be the guardian.

Guardian Name (Mandatory field) is the text field and the name of guardian can
be entered here.

Address (Mandatory field), here the address of Guardian can be entered.

City (Mandatory field) can be selected from the list available.

State (Mandatory field) can be selected from the list available.

Postal Code (Mandatory field) i.e. Pin Code of the place of guardian can be
entered here.

37
Country’s name (Mandatory field) can be selected from the list. However,
generally it will be IN i.e. India. Press F4, the system shall again take you back
on the page of general details.

In case the customer is a Non Resident, then on the first page of General
Details, Non Resident Flag is to be made Y. The system shall take you over to
the page No. 6 as displayed above. The necessary details are to be captured
pertaining to the non resident customer.

Also in the Enter Option field, select Non Resident Customer Detail by entering
option as N in the option block and press F4, the following screen shall be
displayed:

Nationality (Mandatory field): press F2 for list; select the country by pressing
Shift+F4.
Date of becoming Non-Resident: enter the date on which the customer
became Non Resident.
Country Code: press F2 for list; select the country by pressing Shift+F4.
Country Type: valid values are B for Bilateral and E for External.
Relation Code: code of relation with the person, residing locally is to be given
here. Select the code from the list available by pressing F2 and then by pressing
Shiftf4.

38
Relative Name: enter the name of relative. This is a text field.
Local Address, City, State, Postal Code, Phone No. enter respective details in
these fields.
State, Country can be selected from the list available, which can be seen by
pressing F2.
Telex No. enter telex no. if any and
Non Resident Becoming Resident, enter date on which the non resident
customer became resident. Normally this date shall remain blank till the
customer’s status is non resident.

If a customer is a Trade Finance Customer, enter Trade Finance Customer’s

flag Y and in the option block enter T for Trade Finance Customer Detail in
Enter Option field and press F4.

The system shall display the following screen:

Name, Address, City, State, Country will appear by default. Enter Telephone
No., FAX and Telex, if any.
Code given by Central Bank: enter Exporter/Importer’s code assigned by RBI.
Code given by Trade Authority: enter the code allotted by the Trade Authority.

39
Exp/Imp? Enter valid values, E-Exporter, I-Importer, B-Both, P-Exporter eligible
for RPC, A- Exp and Imp eligible for RPC, O-Others.
Native: enter Y if the customer is a native of the country, else N.
Review Date: enter Importer/Exporter latest review date, if any.
SSI? Enter Y if Small Scale Industry, else N.
100% EOU? Enter Y if a 100% Export Oriented Unit.
Status: Valid values are E, I & B. Enter E, for Export Caution, I for Import
Caution & B for Both Import and Export Caution, else left blank if no caution is to
be marked.
Party Const: Enter the constitution of the customer as to whether he is an
Individual, Company etc. The same can be selected from the list (Press F2 for
List) & (Shift F4 for selection of a code from the list)
Special Party? Enter Y, if the customer is a special party, else N.
Party Type: Select from the list available as to whether the party is an Importer,
Exporter or Other. The other code is also available.
Production Cycle: Enter the number of days required to process and ship the
goods for export.
After the above fields have been captured the screen will look like as follows:

Press F6 to go to the next page as under:

40
Forward Contract Limit: enter forward contract limit, if any, specified for the
party.
DC Sanctioning Authority: who has sanctioned the documentary credit limit, its
valid code from the list available, is to be entered here.

FC Sanctioning Authority: enter the code of sanctioning authority of Forward

Contract as per the list available.

Authorised Signatory 1, 2 & 3, enter the name of authorised signatory in the

columns provided.

DC Margin Percentage: enter margin prescribed for Documentary Credit.

DC Sanction Expiry Date: enter the date on which the DC Sanctioned limit is to
expire.

DC Next Number Code: enter code for generation of DC number as per the list
available or select from the list by pressing F2 and then ShiftF4.

Inland Trade Allowed (Mandatory field): enter Y if inland trade allowed, else N.

41
Remarks: enter remarks if any. Press F4, the system shall take you over to the
enter option field.

Enter U for capturing detail of Buyer or Seller Limit Detail and Press F4.
System shall display the following screen:

Here the details of Buyers and Sellers of the customers can be captured.

Drawee Code: enter the drawee code of the customer, (this code can be
captured through the menu option FPCM Foreign Party Code Maintenance).
Enter the party code in the first column, go on to the next field by pressing Tab
and enter whether applicable U for Usance Bills and S for Sight Bills. Here U
and S do not have any validations. Go to the next field. This field is applicable to
delete flag, which need not to be filled in. This is applicable in case the detail of
any party is to be deleted. Press Tab for next field.
Enter/Select Currency Code from the list (press F2).
Press Tab, enter limit upto which limit import from this party is fixed.
Press Tab, enter Utilised Import Limit so far.
Press Tab, enter similar details for Inland Bills in the next two columns.
Similarly capture the details of Export Limit for export to a particular party. Press
F4, system shall take you over to the option block again.

42
Persons Details:
In this option detail of persons associated with the company like Director,
Guarantor etc. can be entered.

Enter P at the Option Block and Press F4; the system shall display the following
screen:

Enter the customer id of the related person and press F11, the system shall
display the name of the person whose customer id is given here. Press Tab,
enter the relation code of the person from the list available with F2. Press F4,
the cursor shall appear on to the Option Block. The necessary information
relating to a customer creation is complete.

Press F10 to COMMIT. System shall generate a Customer_Id.

Customer Verification:

The verification of a customer creation can be done by the different user through
the menu option CUMM. The procedure is given hereunder:

43
Menu Option CUMM: Press Enter: Function: V (verify), press Tab or Enter
Key, enter Customer_id generated by the system or Press F2 the system shall
display list of all the customer_id created/modified pending for verification, select
the customer_id (which is to be verified) by pressing Shift+F4. Press F4, the
system shall display the particulars of the customer entered in General Details.
Press F6, the system shall display the next page. Visit all the 7 pages of General
Details by pressing F6 (six times) and check the details entered by the user.
When F6 is pressed for 7th time the system shall display the first page of General
Details. Press F4, the cursor shall blink at the option block.

Visit Currency Details by entering E at the option block and then by pressing F4.
Explode the currency screen by pressing Ctrl+E. Press F4 twice, the cursor
shall blink at the option block again.

If no other details are entered, press F10 to commit. The system shall display the
message ‘Record Verified’, which effectively means that the cust_id is verified.

Note :

Following options need to be visited, during verification, for the Minor, NRE, and
Trade Finance Customers.

a) In case of Minor, capture G, E and M details before verification.

b) In case of Non Resident Customer, capture G, E and N details before
verification.

c) In case of Trade Finance Customer, capture G, E, T, U (if applicable)

details before verification.

d) P (Persons Details) can be captured wherever required.

The Customer Creation and Verification is thus complete.

Modification of a Customer_id

System allows modifications of customer_id details, through the menu option

CUMM.

Menu option – CUMM. In function field, type M (Modify), enter Cust_id in the
Customer id field and Press F4. The system shall display General Details of the
customer. Modify the details wherever necessary. Follow the steps as explained
in creation of cust_id.

44
In case of a modification is done in customer_id, the same is required to be
verified by the other user. The verification procedure is the same as described
above through the same menu i.e. CUMM.

In case, if any modification in the record of Customer_id has been erroneously

done, the same may not be verified. Only the user who has modified the details
can cancel the same. The system shall cancel all the modifications effected last
which are not verified and restore its previous status. To cancel the
modifications, in function field of CUMM, enter X (Cencel), enter the cust_id in
customer id field, Press F4 twice and Press F10 for commit.

Suspending a Customer_id

A customer_id can be suspended in Finacle. The suspended customer’s existing

accounts will continue to be operated upon but new account using the same
customer_id can not be opened during the currency of his customer_id
Suspension. However, the suspended customer_id can be unsuspended again.

The suspension of a customer and its verification can take place through menu
option CUMM.

A customer can be suspended by entering D in the Function Block and

Customer_id, which is to be suspended, followed by pressing of F4 twice and
then F10 for Commit; the same is required to be verified by the other user. The
verification can be done through menu option CUMM, by entering V in the
function block and after entering Customer_id, which has been marked as
suspended, by pressing F4 twice and then F10, for Commit, the verification of a
suspended customer is complete.

To unsuspend a customer the procedure is exactly the same (as described

above) except entering U (for unsuspend) in place of D above in the Function
field of CUMM menu option. The rest of the procedure is the same. This also
requires verification.

Inquiry of a Customer
Inquiry of a customer can be made through menu option CUMM or CUMI.
Invoke menu option CUMM, Enter I (inquiry) in the Function field, enter
Customer Id of a person whose Customer details is required to be inquired into.
By pressing F4 system shall display the details of a customer. Various details
pertaining of a customer can be inquired into by entering required option in the
option block and then by pressing F4. The next page/screen can be visited by
pressing F6 as described above. Similarly, inquiry through CUMI can also be
made because the system displays the same screen as it displays in CUMM
menu option.

45
Customer Selection
Customer Selection, I.e. selection of customer id/s or customer/s or inquiry of a
customer, can be made through the menu option CUS filling in various
parameters available therein. This is a menu option through which we can select
a particular type of customer/s by opting criteria as seen in the following screen:

We can enter Name or Short Name & Press F4; system will display all the
customer ids, created starting with the said name of all the SOLs. If the said
selection is to be made only of a particular SOL, then SOL id can be given, the
system will display the records as per selected criteria by reducing its information
to the said SOL only. Similarly, selection of customers can be made by giving
any criteria as available in the above screen. The selected records can be
further exploded by pressing Ctrl+E keys, to see more details.

For the convenience of User, we have shown a selection, which has been made
on the basis of Community. This can be selected (by pressing ShiftF4) from the
list available (PressF2) then after selection & acceptance, the screen which will
appear is shown on next page. A user may select any record and explode the
same by pressing Ctrl+E. The system shall display the details of the customer,
same as CUMM/CUMI, function I.

46
Change Customer_Id.

If a customer_id is to be changed of an account, as it is required in case of migrated

accounts, where a customer is having more than one account and during migration each
account is assigned a different customer_id, then by using menu option CCA,
Customer_id of an Account can be changed. Change of Customer_id can be done even
after the account is verified.

How to change Customer_Id ?

Menu option – CCA (Change Customer Id of Account)

Screen 8 shows various fields in this menu option.

Invoke menu option CCA.

1. Function – M (Modify)

2. A/c No., enter Account number of which cust_id needs to be changed and
Press F4. System will display the cust_id of the Account No. entered. The
cursor will blink on Customer Id field displaying the existing Customer Id of
the account as shown below:

47
 3. Customer id, change the Customer id and Press F10 to commit.
Change in Customer_id needs to be verified by another user through
same menu option i.e. CCA.

Procedure for verification:

Invoke menu option CCA, enter V (verify) in Function field, fill in Account
Number (or select Account No. from the list by pressing F2 and then Shift
F4) and Press F4. System shall display the changed Customer_id.
Press F10. The Customer_id will stand changed.

Summary

1. Customer_id is created through menu option CUMM.

2. ‘G’: General Details & ‘E’ Currency Details are mandatorily to be

filled for each type of customer creation.

48
 3. Customer creation for Staff: Enter the Staff Flag as ‘Y’ in General
Details and enter his PF Number in Staff No. Field, if he is a staff of a
CBS implemented branch. If the staff member is not from the CBS
implemented branch or Ex Staff member then enter STAFF.

4. Customer_id creation for Minor: Enter the Minor Flag as ‘Y’ in

General Details and in addition to the ‘G’ & ‘E‘ details i.e. Currency
Details also enter the minor details through sub option ‘M’ (Customer
Minor Details).

5. Customer_id creation for Non Resident: Enter the Non Resident Flag
as ‘Y’ in General Details. Also enter the Non Resident Customer
Details through sub option ‘N’, in addition to ‘G’ & ‘E’ details.

6. Customer_id creation for Trade Finance customer: Make the Trade

Finance Customer Flag as ‘Y’ in General Details. Also enter the Trade
Finance Details through sub option ‘T’ in addition to ‘G’ & ‘E’ details.

7. Fill other details if required.

8. Verify Customer Creation

Customer Master Print: For printing the customer master, use menu option
CUMP. Through this menu option printing of customer master can be done by
giving a customer_id or range of customer_id. This report can also be generated
on the basis of selecting various other criteria like Customer Group, Occupation,
Constitution, Sector, Subsector, Health Code, Rating, Community, Suspended,
Staff only, Minor only, Non Res. Only, Authorised, Purge Flg etc. Invoke menu
option CUMP, enter user’s name in the Report to Field and fill in the other
criteria, on the basis of which the report is to be generated, & Press F4. A small
window on the screen will appear. Enter the values as follows:

Fore/Background? F

Print Required? N BG Queue (leave Blank)

49
Press F10 to commit. Press F3 to go back to the main menu. Invoke menu
option PR (Print Report). To view this report make sure that (greater than sign) >
is appearing before the name of the report you want to view. Enter T in the field
in which the cursor is blinking & Press F10. The system will display the report.
Press F4 to scroll up the report and Press –F4 to scroll down the report. For
printing the report, please position > sign before the report you want to print and
Press Ctrl E. Fill No. of Copies field as displayed in the screen on next page
and Press F4 to come back on to the previous screen. Enter P in the column in
which the cursor is blinking and Press F10. The report will start printing. In this
regard please make sure that before printing the report Ilinkweb and Printer
must be on.

50
Chapter’s Related Menu Options: CUMM, CUMI, CUS, CCA, CUMP & CRV.

CRV
CRV is the new menu option through which we can inquire not only the
information about the Customer but also of his accounts. When menu
option CRV is executed the following screen will appear:

in the above screen there are two type of details which can be accessed
by clicking of Mouse: 1. Customer Details & 2. Account Details. On
clicking of mouse the system will show another screen wherein certain
inputs are required to be entered and then submit the same. The system
will then generate the related inquiry. Suppose if we want to see the
General Detail of the customer then click on General Detail, the system
will show the following page. As the page is big so it has been shown in
two parts:

51
The user may enter the criteria and click on SUBMIT button, the system
will show the related information.

prepared by Anil Kumar Aggarwal, Sr. Manager, IT Centre, Faridabad.

52
 OPENING OF SB/CA ACCOUNTS & MAINTENANCE
Prepared by: Aditya Singh
Faculty, IT Centre, Faridabad

To open any customer account in Finacle, customer has to have a cust ID (menu
option CUMM). All types of accounts can be opened through the one menu
option i.e. OAAC. Opening of new account needs verification, which can be done
through OAACAU.

Mandatory options in OAAC – G (General Details) & S (Scheme Details)

Optional options in OAAC – N (Nomination Details), A (Related Party Details) –
for joint A/c
holders’ details etc.

A. How to open SB/CA account ?

Menu option – OAAC

Screen 1

1. Function – O (Open).

53
 2. Customer ID – Enter cust id. If the short name of customer is known, type
it and press F2. Select customer from the list by pressing Shift+F4.
3. Currency – Default INR (Indian Repees) is displayed. The system will
allow to open an account in currency which have been added in customer
ID (option E-Customer Currency Details).
4. Scheme Code – type SB and press F2. In the list, first all scheme codes
under ‘Inoperative’ GL subhead will be listed. Press Control+D (page
down) and select scheme code under ‘Saving Fund’ GL subhead, by
pressing Shift+F4.
5. GL Subhead – system displays the GL subhead automatically.
6. Permanent A/c No. – Nothing to be entered.
7. Copy A/c No. – Nothing to be entered.
Press F4. Account Opening form will be displayed.

1st Page

Screen 2

8. Acct Name – System will automatically display the name of the customer
entered in Cust-ID record. System allows changing the name, but system
will raise related exception after committing the verification of account. If
the user who is verifying the account has sufficient work class, he can
override the exception by pressing F4 and verify the account.

54
 9. Acct Short Name – This will be automatically displayed from Cust-ID. User
can change the short name.
10. A/c open Date – BOD date is displayed. User can change the date.
11. Special Charge Code – This field is used to give preferential charges.
Press F2 to see the list. Press Shift+F4 to select respective charge code.
12. Mode of Operation (Mandatory) – Press F2 and select it by pressing
Shift+F4.
13. Location Code – Enter the population group to which customer belongs
e.g Metro, Urban etc. Press F2 and select it by pressing Shift+F4.
14. Account Mgr. – User id of employee who is attached to this account as
relationship manager can be entered. Only employee Ids which are
available in the list can be selected. Press F2 and select it by pressing
Shift+F4.
15. Cash Exception Limit Dr. - Default values is 99999999999999.99. E.g. if
user wishes that system should raise an exception if user tries to debit this
account equal or above Rs.100000/- by cash, the user can enter 100000
in this field.
16. Cash Exception Limit Cr. - Default values is 99999999999999.99. E.g. if
user wishes that system should raise an exception if user tries to credit
this account equal or above Rs.100000/- by cash, he can enter 100000 in
this field.
17. Clg. Exception Limit Dr. – Applicable for clearing.
18. Clg. Exception Limit Cr. – Applicable for clearing.
19. Xfer Exception Limit Dr. – Applicable for transfer.
20. Xfer Exception Limit Cr. – Applicable for transfer. If the limits as
mentioned in point 15 to 20 are changed by the user, system will raise
exception ‘Override Default Check’ when the user commit verification of
account; if the verifying official has sufficient work class he can override
the exception by pressing F4 key and authorize the account verification.
21. Remarks – free text field.
22. A/c Report Code – Default is ZERO.
23. Ledger no. – may not be necessarily filled.
24. Collect Charges – Default is Y. This means, system will collect account
maintenance charges as and when they are due.
25. Turnover Details- Default is N. May be kept as it is. This field is Y, if
customer wishes to have account turnover details.
26. Relative to Staff – Default is N.
27. Relative Staff ID – If above field is set to Y, Staff Id in this field need to be
entered. The employee having the staff id entered in this field is barred
from entering any transaction in this account.

Press F6 to go to Next Page.

2nd Page

55
 Screen 3

28. Passbook/Statement – Valid values are P-Passbook, S-Statement, R-

Deposit Receipt, B-Both P & S, N-None.
29. Statement – If ‘Passbook/Statement’ field is set to S (Statement) or B
(Both P&S), frequency for statement must be entered. There are five fields
in statement.

Field 1: D – Daily, W – Weekly, M – Monthly, F – Fortnightly, Q –

Quarterly,
H – Half yearly, Y – Yearly
Field 2: 1 - First, 2 - Second, 3 - Third, 4 - Fourth week, M - Mid week,
L – Last Week
Field 3: 1-Sunday, 2- Monday… 7- Saturday & 8 - No weekly of
Field 4: Date of issue - 1 to 31
Field 5: For Holiday N – Next, P – Previous, S – Skip
Fields 2 & 3 are not required if frequency (field 1) is monthly, quarterly, half
yearly and yearly
Fields 2 ,3 & 4 are not required if frequency (field 1) is daily and fortnightly
Fields 2 & 4 are not required if frequency (field 1) is weekly

30. Local Calendar – Default N. Not to be changed.

56
31. Dispatch Mode – Press F1 for help. Fill appropriate value as per the codes
defined in help.
32. Next Print Date – Enter date on which next statement will be printed.
33. Download to PBF – Default value is N. PBF stands for Positive Balance
File, which required for handling offline transactions.
34. Pay Interest – Default Y, means interest will be paid for this account.
35. Collect Interest – Default Y, means interest will be collected from this
SF/CA account, if TOD is granted.
36. Customer Pref. Interest (Cr.) – We have already seen this field in currency
details (option E) in CUMM. Generally, in OAAC we should not fill any
value in this field.
37. Customer Pref. Interest (Dr.) – We have already seen this field in currency
details (option E) in CUMM. Generally, in OAAC we should not fill any
value in this field.
38. Account Pref. Interest (Cr) – If user wishes to give any preferential interest
in this account, over and above prevailing interest (explained in point 42).
User can enter negative value if user wishes to pay less interest. Don’t try
to give 1 in this field for Staff of our bank in SF type of A/c. User should
select SBSTF scheme code while opening staff’s SB A/c.
39. Account Pref. Interest (Dr) – If user wishes to charge any preferential
interest from this account, over and above prevailing interest. User can
enter negative value if user wishes to charge less interest.
40. Interest Cr A/c flag (Mandatory)– Default is S. Valid values are S-Original
A/c, O-Operative A/c and T-Payment System. In most of the cases in SB
A/cs, it will be S which means whenever system wants to pay interest in
this account, it will credit it to this account only.
41. Interest Dr A/c flag (Mandatory)– Same as above field.
42. Int Rate Code – For SBGEN scheme, it will be default SFGEN. This code
stores interest rate applicable for general public’s SB A/c. Changes in
interest rates will be done by Data Centre. For staff SF A/c, interest rate
code will be displayed as SFGEN. User need not enter SFGEN in case of
staff A/c, this code will be automatically picked up by the system when the
scheme code SFSTF is selected for staff members. If the interest rate
code or preferential interest in Dr/Cr are changed by the user, the system
shall raise exception ‘Default Interest Parameter Change’ while committing
the account verification; if the verifying user has sufficient work class, he
can press F4 to accept the exception and verify the account.
43. Account Pegged – Default is N, means system will pay prevailing rate of
interest as and when they are updated by Data Centre. This field will be Y
in case of FD’s in which system will pay interest at contracted rate given
while opening an FD a/c.
44. Pegging Review date – Enter the date on which the pegging for the
account is to be reviewed. May not be required to change.
45. Pegging Frequency (Months/days) – Enter months and days. May not be
required for SB A/c. User can press F4 to go to the Enter Option field or
Press F6 to go to Next Page.

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3rd Page

Screen 4
46. Contact phone – enter contact phone no.
47. Allow Sweeps - Enter Y if the sweep is allowed between accounts.
48. Interest Calc. Freq Cr and next three fields may not be entered.
49. Daily Compounding Interest – Default N.
50. Tax (TDS) details may not be required to be entered for SB A/c.
Press F4 to go to Enter option field.
Scheme Details –

Screen 5

58
 51. Enter Option – Press F2, select S –Scheme Details option (5th from top)
by pressing Shift+F4. Press F4 to get into scheme details. User can type
S instead of pressing F2.
52. Availing Nomination facility – default is N. Please make it Y if customer
wishes to avail nomination facility in this account. After making the flag as
Y, press F4 to go to Enter Option field. Other fields may not be entered,
but these have been explained as below.
53. Cheque Allowed – Default value is Y, which means cheque facility is
allowed for this account.
54. Charge for Cheque – Default value is Y, which means cheque book
charges to be levied.
55. Return Paid Cheques – May be kept blank. If cheques are to be
returned to the customer once they are paid, this value need to be filled in
as Y.
56. Paid Cheque Return – May be kept blank. Specify the frequency at which
paid cheques would be returned the customer.
57. A/c Health Code – Press F2 and select value from the list by pressing
Shift+F4.
58. Dr. Balance Limit – The maximum debit allowed in this account. Generally
0 (zero) in SF/CA type of A/cs.
59. Max. Allowed Limit – The ceiling limit on the sanctions for this account.
May be kept 0 (zero) for SB/CA accounts.
60. Debt. Acknowledgment Date – May be kept blank in SF/CA type of A/cs.

For Transferred in A/c

User can enter the details for SB/CA accounts transferred from other branches
as follows-

61. Interest Amount – Enter the pending Interest amount.

62. Dr/Cr. – Enter C if the transfer interest amount is Credit, else enter D for
Debit.
63. Minimum Balance – Enter the minimum balance during the month of
transfer which needs to be considered during next interest calculation.
64. A/c Balance (0.00), Created By, Created On, Deleted (N) are display
fields. These fields will be updated by the system automatically as and
when operations take place in the a/c.
65. Press F4 to go to Enter Option field.

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Nomination Details –

Screen 6

66. Enter Option - Press F2, select N – Nomination details option (3rd from
top) by pressing Shift+F4. Press F4 to get into nomination details. User
can type N instead of pressing F2.
67. Enter Nominee name (Mandatory)
68. Relationship (Mandatory)– e.g. Father, Mother etc. Press F2, select
relationship by pressing Shift+F4.
69. Reg. No. – Registration number for nominee is default generated by the
system.
70. Please enter Address. (Mandatory) Two lines are available for address.
71. City (Mandatory)– Type first 2-3 characters of city name press F2, select
city code from the list by pressing Shift+F4.
72. State (Mandatory)- press F2, select state by pressing Shift+F4. Country is
default IN (India).
73. Country (Mandatory) – Default is IN (India). Need not be changed. If user
wishes to change, press F2 and select country by pressing Shift+F4.
74. Postal Code (Mandatory)- Enter Pin/Postal Code.
75. Nominee Minor – Enter Y if nominee is minor.
76. Date of Birth – if nominee is minor, date of birth of minor must be entered.

60
 77. Enter guardian’s details as specified in this page.
78. Press F4 to go to Enter option field

Joint A/C Holders’ Details –

79. Enter Option - Press F2, select A – Related Party details option (1st from
top) by pressing Shift+F4. Press F4 to get into option details.

Screen 7

The first screen displays the Main Account Holder’s Details. To enter joint
account holders’ details, press Down Arrow of keyboard.

80. Relation Type (Mandatory) – Press F1 for help. The help displays various
values for relation codes. P (Power of Attorney), A (Authorised Signatory),
L (letter of Authority), J (Joint Holder), G (Guarantor) etc. Press Enter on
OK button or click mouse on it. Enter the value in this field.
81. Relation Code – Press F2 and select the code from the list by pressing
Shift+F4.
82. Despatch Mode – If the account is enabled for statement, system gives
user the option to send the statement to related parties added through this
option. Press F1 for help. Enter the despatch mode in this field.

61
 83. Designation Code – Press F2 for list and select the code by pressing
Shift+F4.
84. Customer ID – If the related party (joint A/c holder) has a valid cust_id
code, enter the same here. In that case other details of the party like
address need not be entered.
85. Name (Mandatory) – Enter name of the related party. This field need not
be field if party’s cust_id is entered.
86. If the cust_id of related party is not entered, Address, City, State, Country,
Postal Code etc. of the related party need to be filled in.
87. If user wishes to enter one more related party details, press Down Arrow
and follow the steps 80 to 87.

Press F4 to go to Enter option field. Press F10 to commit. System will display 16-
digit account number. Sometimes user may not get last digit of account on the
screen. Please note it, as it needs verification.

Screen 7a

Account No. consists of following information. E.g. account no. generated by

system is 4177000100003425.

417700 01 0000342 5
Sol id(6) Product code(2) Account No.(7) Check digit(1)

62
Check digit is also a part of account no. User need not remember all 16 digits.
Whenever user accesses this account, user can simply enter 013425, system will
automatically expand it to 16 digits. This facility is provided only when user
accesses customer’s accounts of user’s own branch. User must enter all 16
digits in account no. field for accounts of customer’s of other branches.

B. How to verify newly opened account

Please note

1. The person who has opened the account through OAAC can not verify the
account; as Maker and Checker concept is applicable in Finacle, therefore
maker can not be the verifier.
2. During verification of account, no details can be changed, as all the fields
are write protected.
3. To modify account details of newly opened account, use menu option
OAACAU – function M (Modify).

Menu option – OAACAU

1. Function – V.
2. Temporary A/c No. – Enter the A/C No which is to be verified. User need
not enter all 16 digits of account; user can enter short account no. of the
account to be verified. If user forgot to note account no. after committing
OAAC, user can retrieve it by pressing F2 in this field; select the account
to be verified by pressing Shift+F4.
3. Permanent A/c No. – must not be entered. Press F4 to bring account
details. User will see General Details of account. Press F11 (Or click on
Transmit button) twice to visit next page. When the user is in 3rd page,
press F4 to go to Enter option field.
4. Enter Option – type S and press F4 to visit scheme details. Press F4 to
come back to Enter option field..
5. Enter Option – If the user has entered nomination details for this account,
the user should visit it. Type N and press F4 to visit nomination details.
Press F4 to come back to Enter option field.
6. Enter option – If the user has entered related party details like joint a/c
details or authorised signatory etc, the user should visit the same. Type A
and press F4 to visit Related Party Details. Press Up/Down arrow to scroll
through the records. Press F4 to come back to Enter option field.
7. Press F10 to commit.

Note : System may display warnings or/and exceptions. If the verifying official
has sufficient work class to override the exceptions, he can press F4. If the user
presses F4 and accept, then only account will be verified. If the user presses F3,
system will not verify the account.

63
 C. How to change account details of newly opened account before
verification –

Account details can be changed before verification, through menu option

OAACAU. Use function M and enter account no. Press F4. Details will appear on
the screen. Modify the account and press F10 when the cursor is in Enter Option
field. It’s not necessary that the maker of the account can only change the
account details. Even the verifier can do the changes through OAACAU, through
function M. After completing the modifications, same user can verify the account
through OAACAU, function V.

D. How to change account details after verification –

Menu option – ACM (Customer Account Maintenance)

Function – M (Modify). A/c No. – Give account no. which is to be modified. Press
F4. System will display general details on the screen.

1. To modify general details type 0 (zero) in enter option field and press F4.
Make the changes as desired and press F4 to come back to enter option
field.
2. Type A (Related Party Details) in Enter option field and press F4 to
enter/modify related party details like joint a/c holder, authorised signatory
etc. Press Down arrow in this page and enter related party details. After
entering all the details, press F4 to come back to enter option field.
3. Case Study - If during account opening (OAAC) the user forgot to enter
nomination details and the user has already verified the account, the user
can enter the nomination details even after verification of the account. The
steps are as follows -

Menu option – ACM

1. Function – M (Modify)
2. Account No. – Enter short or full 16 digit account number of which the
user wishes to change the details. Press F4. The cursor will blink in Enter
Option field.
3. Enter option – Enter S (Scheme Details). Press F4.
4. Availing Nomination Facility – Enter Y. Press F4.
5. Enter Option – Enter N (Nomination Details). Press F4. Nomination details
screen will appear on desktop.
6. Nominee’s Name (Mandatory)– Enter name.
7. Relationship (Mandatory)– Press F2. Select code by pressing Shift+F4.
8. Address (Mandatory)– Enter address in 2 lines provided on the screen
9. City Code (Mandatory)– Type first 2/3 characters of city and press F2.
Select city by pressing Shift+F4.

64
 10. Enter other (Mandatory) details like state, postal code, country code etc.
11. If nominee is minor, enter Y in Nominee Minor field.
12. If the above field (Nominee minor) is made Y then Date of Birth of the
nominee is mandatory field. Enter other details of nominee like guardian’s
name, guardian code, address etc.
13. Press F4 to come back to Enter option field.
14. Press F10 to commit changes in the account.

Any modifications done through ACM have to be verified through ACM.

Menu option – ACM. Function – V, enter account no. and press F4. Visit all the
options in which modifications have been done. The user can commit only when
cursor is in Enter Option field.

E. How to see last Creater and Verifier of the A/c –

The maker and checker for an account can be inquired through menu option
ACM.
The steps are as follows –

1. Function – I (Inquire)
2. A/c No. – Enter A/c no. Press F4.
3. Enter option – S (Scheme Details). Press F4. Press F11 (Transmit) thrice.
4. Various display fields are available on the screen. Tot. Mod Times will
show how many times a/c details have been modified. The user can also
see user who has created a/c, date of creation, user who has last verified
a/c, date of last verification, whether a/c is closed, no. of dr. and cr.
transactions in the a/c, no. of TODs allowed etc.
5. Press F3 thrice to quit from the menu option.

F. General issues in SB/CA –

1. Use function X (Cancel) in ACM to Undo the changes in the account. But
this function can only be used before verification of changes.
2. Presently, Scheme code can not be changed once the account is opened
or/and verified. E.g. If by mistake the account is opened in SBGEN
(Saving Fund General) for a staff, but at later point of it’s noticed that the
account should been opened in SBSTF, this change in scheme code can
not be handled in finacle.

If this is noticed before verifying the new account, use function – X in OAACAU to
cancel the account opening.

If this problem is noticed after verifying the new account, the account needs to be
closed and new account should be opened in desired scheme code.

65
 3. In OAAC, please select SBSTF as scheme code for staff SF A/c. The
system will pick up interest rate code applicable for staff members. Please
don’t open the staff SF A/c in SBGEN scheme code and then give
additional benefit of interest in A/c Preferential Interest (Cr) field (General
Details of OAAC) as system may not give other benefits to the staff
accounts opened in SBGEN scheme code.
4. Accounts can be opened in backdate.
5. Finacle allows opening an account before verifying the Cust_Id of the
account holder. System also allows entering credit transaction in
unverified account. But system will not allow to post/verify the transaction
without verifying the account. So if the user tries to verify the account,
system will not allow to do so. Cust_id must be verified before verifying the
account in which unverified cust_id has been used. Debit transactions are
not allowed in unverified accounts.

G. How to Inquire on the accounts having Zero Balance?

Menu option – ACS (Account Selection). Screen 7.

Example 1 - Let’s inquire about all the accounts in scheme code SBGEN, having
Zero balance as on date.

Scheme Code – Enter SBGEN in scheme code.

Min. Bal – Enter 0 (Zero)
Max. Bal – Enter 0 (Zero). Press F4.

The system will display total number of accounts having zero balance against
caption ‘Account Selected’ and accounts sorted as per account number in the
list. Press Explode (Control+E) on any a/c to see its account details; the system
will display screen equivalent to menu option ACM (Function I (Inquire)) or ACI
(Function I (Inquire)).

66
 Screen 8

Example 2 - List the accounts under scheme code CAGEN, which have been
frozen (Only Debit Frozen).

In the above menu option ACS, enter CAGEN in scheme code, enter D (Debit
only) in Freeze Code and press F4. System will display all the accounts under
CAGEN scheme code which have been frozen on debits only. The system will
also display total number of accounts, their total credit and debit balances.

Other examples of uses of ACS –

1. To know all the accounts of a particular cust_id opened under in a

particular scheme code or all the scheme codes.
2. To know accounts closed in a given range of dates.
Hint – Enter Close Date low and high.
3. To know accounts opened in a given range of dates.
Hint – Enter open date low and high.
4. To know accounts in which particular employees reference has been give.
Hint – Enter employee id.
5. To know accounts which have been classified as Non performing/ sub
standard.
Hint – Press F6 in ACS on the first screen. On the second screen, enter
Main Asset classification and/or Sub Asset Classification as may be
necessary.

67
There are 54 fields (1st and 2nd page), which can be clubbed in and/or
conditions to find out accounts fitting under a specified criteria.

H. How to change customer id of an account –

During migration, system allots different cust_ids to different accounts of the

same customer. Post migration, it may be necessary to change customer id of
such accounts to make it accounts of single cut_id.

Menu option – CCA (Change Customer Id of Account)

Screen 8 shows various field in this menu option.

1. Function – M (Modify)
2. A/c No. – Enter Account number of which cust_id need to be changed.
Press F4. System will display the cust_id of the account entered, with
cursor blinking in cust_id field.
3. Customer id – Change the customer id. Press F10 to commit.

Change in cust_id using this menu option need to be verified by other authorised
user through same menu option i.e. CCA.

Screen 9

68
 I. How to print Pass Book –

Menu option – PBP (Pass Book Print)

Pre-requisites –

1. Printer driver must have been installed on the PC which would be used for
Passbook printing.
2. Printer has to be made as ‘Default Printer’.
3. ILINKWEB software has to be started before starting passbook printing
and kept running in the background.
4. Account for which passbook is to be printed must be enabled for
passbook, otherwise system will raise error ‘This customer is not a Pass
Book Holder’. To enable account for passbook, use menu option ACM,
function-M (Modify), enter a/c no., press F4, enter 0 (zero) in enter option
field, press F4, press F6, enter P (Passbook) or B (Both P & S) in
passbook/statement field, press F4, press F10. Get the account verified by
another user.

Case 1-> If the passbook is being printed first time.

If the passbook is being printed for the first time for an account, the system will
display fields similar to screen 9. Please insert the passbook in the document
printer with first page facing up side. Menu option PBP.

1. A/c No – Enter A/c no of which passbook is to be printed.

2. Press F4. All the field will be activated by the system.
3. Press F4.
4. Press F10. Please wait until the progress indicator turns back to green.
5. After the printing is over, system will activate the ‘Print OK’ field with
cursor blinking in it. If the printing is OK, enter Y in this field and press F4.
6. Please take out the passbook from the document printer, check whether
the details of the customer a/c are printed properly. Turn the passbook to
the next page, insert it again in the document printer, the system will print
2 on the left-top side of the page. Take out the passbook from document
printer.

69
 Screen 10

Case 2-> If the transaction are to be printed for the first time.

Menu option - PBP.

Please insert the passbook in the document printer with page (on which
transactions need to be printed) facing up side. Menu option PBP.

1. Enter A/c no. Press F4 twice. The user can see that the fields are
activated.
2. New Passbook – Default is Y. Make this field N, otherwise the system will
again print the customer a/c details.
3. Start Line No. and Start Page No. are default 1 which means that the
transaction will be printed from page 1 and line 1 onwards.
4. Passbook Srl. No. – System displays this field as 1, which means that this
is the 1st passbook.
5. A/c Balance – System displays it as 0 (zero), which means that no
transaction is yet printed on the passbook. Please don’t get confused with

70
 this field with the actual balance in the a/c. As described, this is the last
balance printed on the passbook.
6. Press F4 to continue. Press F10 to print transactions on the passbook.
The transaction will be printed on the passbook. Wait until the cursor
appears in ‘Print OK’ field. Enter Y in this field and press F4, if the
transactions are printed properly.
7. If the number of transactions to be printed on passbook exceed 29,
system will display a message ‘More transactions to be printed,
please turn the PB page and press <Commit>’.
8. The user can see that the A/c balance on PBP screen is updated by the
last balance on the passbook. Please take out the passbook from the
document printer, turn the page and insert it again. Press F10. Follow the
process until all the transactions are printed on the passbook.

Screen 11

71
 Screen 11A

Case 3 -> How to issue duplicate passbook

Assume that in A/c 019322, all the transactions have already been printed on the
passbook. To issue duplicate passbook, invoke menu option PBP.

1. Follow the steps as described in Case 1 of passbook printing topic. This

process will print 1st page i.e. a/c details.
2. To print transactions on passbook from the beginning, invoke PBP again.
Enter A/c No. Press F4 twice. Keep on pressing until the cursor comes on
‘Transactions printed in Passbook upto’ dummy field. Press Control+E
(Explode). Press F10. Follow the steps as described in Case 2 of
Passbook printing topic.

J. How to print Statement of Account for an account -

For regular statement printing, customer’s account need to be enabled for

statement. Please refer to pass book printing section point (d) for enabling the
account for statement.

72
Adhoc or regular statements can be generated for accounts. System will not
charge automatically for adhoc statements.

K. How to Close Account –

Following steps may be followed to close account.

1. Destroy Cheque Book(s) issued to the customer using menu option

CHBM function D (Destroy)
2. Other user shall verify above operation (destroy) cheque book(s) using
menu option CHBM function V(Verify).
3. Apply the a/c closure charges as applicable from the account. Use menu
option CACC (Closure of Account Charge Collection), function Z (Account
Close)
4. Other user shall verify above operation using menu option CACC, function
V (Verify).
5. Apply the interest either through the workflow INTRUN or through CAAC.
6. Make the a/c balance zero through TM.
7. Close the account through CAAC.
8. Other user shall verify the account closure through CAACAU.

L. ACOPN ( ACCOUNT OPENING WORKFLOW)

ACOPN is a workflow which can be used to perform all the activities like creating
cust_id, opening an SB/CA account and deposit money in the newly created
account; all the activities in one go. Normally, following activities have to be
performed in Finacle, when a new customer comes to our bank for the first time
for opening an SB/CA account.

1. Create Cust_id - CUMM (CTO/Officer & above)

2. Verify Cust_id - CUMM (Officer & above)
3. Open an account - OAAC (CTO/Officer and above)
4. Verify an account - OAACAU (Officer & above)
5. Deposit money in a/c - TM (CTO/Officer & above)
6. Post transaction - TM (CTO/Officer & above)

ACOPN can be used to perform 1st, 3rd & 5th steps. Steps 2nd & 4th can be
performed by the authorizer through menu option DSPWFQ. Step 6th can be
performed through menu option TM. Please note that help (F1) is not available in
any field in ACOPN; but wherever list is needed, the user can press F2 and get
the list of valid codes. Step by step execution of all the above steps is explained
as below -

73
 Screen 12

1. Invoke Workflow Menu Option – ACOPN

2. Customer ID - If the customer is new and has not valid cust_id in Finacle,
type NEW. If the customer has a valid cust_id, enter the same here. If the
cust_id is entered, the workflow shall take the cursor to A/c opening
screen. If the cust_id is entered as NEW, the workflow shall take the
cursor to customer id creation. Let’s assume that the customer is new and
cust_id is entered as NEW.
3. Authoriser ID – Enter the finacle user id of the user who is supposed to
authorize this workflow.
4. Press F4, the system will take the user to customer id creation screen.
The following screen may get displayed on computer.

74
 Screen 13

5. Title – As explained in OAAC, enter the valid title code (e.g. Mr, Ms etc) or
press F2 and select valid title code by pressing Shift+F4.
6. Name – Enter name of the customer.
7. Short Name – Enter the short name.
8. Cust Type – Press F2 and select cust type from the list by pressing
Shift+F4.
9. Occu Code – Press F2 and select occupation code from the list by
pressing Shift+F4.
10. Const Code - Press F2 and select Constitution code from the list by
pressing Shift+F4.

INTRODUCER

There are 4 fields available under this block.

11. Customer ID – Enter the cust_id of the introducer, if the same exist in
finacle database. If the cust_id is entered then the user should not enter
anything in next 3 fields of introducer block.

75
 12. Status Code – If the introducer does not have a valid cust_id in finacle,
his/her status (e.g. known to manager, existing customer etc.) can be
selected from the list available in this field.
13. Title – Enter title or select the title of the introducer from the list.
14. Name – Enter the name of introducer.

COMMUNICATION

15. Address line1 – Enter the address of customer.

16. Address line2- If the address line1 is not sufficient to enter address of
customer, the same can be continued in this field.
17. City Code – Enter city code or select city code from the list.
18. PIN Code – Enter six digit pin code.
19. State Code – Enter state code or select the same from the list.
20. Country Code – Default IN (i.e. India) appears in this field. Enter country
code (if it’s other than India) or select from the list.
21. TDS Table – Enter TDS table code or select the same from the list. Valid
TDS table codes may be TDSGE for General category public, TDSCR for
Corporate bodies and TDSNR for NRO/NRSR accounts.

MINOR DETAILS

There are 4 fields available in this block. If the customer is not a Minor, all these
fields can be skipped.

22. Minor (Y/N) – Default value is N, If the customer is minor, enter Y in this
field.
23. Date of Birth – If the above field is entered as Y, the user need to enter
date of birth of the minor customer.
24. Guardian Code – Enter the guardian code i.e. M for mother, F for father, D
for defacto guardian, O for others & C for court appointed.
25. Guardian Name – Enter guardian’s name.

PASSPORT DETAILS

There are 6 fields available in this block. If the customer is not a NRE customer,
all these fields can be skipped.

26. NRE (Y/N) – If the customer is NRE, enter Y in this field.

27. Passport Num – Enter passport number.
28. Details – Enter details of passport.
29. Issue Date – Enter issue date of passport.
30. Expiry Date – Enter Expiry date of passport.
31. Nationality – Default is IN (India), enter the country code of the customer
or select the same from the list.

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STAFF DETAILS

There are 2 field available in this block. If the customer is Staff or Ex-Staff of our
bank, these two fields may be filled accordingly.

32. Customer Staff – Default is N, Enter Y if the customer is staff of our Bank.
33. Employee ID – If the customer is employee of any of the branches which
are working on Finacle, his/her employee id (PF No.) can be entered or
selected from the list. If the customer is employee of non-finacle branch
and his/her employee Id is not available in the list, please enter STAFF in
this field. If the customer is Ex-Staff of our bank, the user may enter
STAFF in this field.

Press F4. The cursor will automatically appear in Combined Statement field.

34. Combined Stmt – Enter N, if the customer does not need combined
statement. If the customer requests for combined statement, enter Y in
this field. In that case the user needs to enter frequency for statement
which is available on the first page of General Details block of CUMM.
Press F4. An alert (box) may appear on the screen. Press Enter key or
click mouse on OK button. The customer ID is generated by the system
and same can be seen in Customer ID field. If the user wishes to open an
account with the same workflow, Press F4, otherwise the user can press
F3 to quit. If the user press F4 the system shall bring the following screen
on computer.
35. Scheme Code – Enter the scheme code under which customer wishes to
open an account e.g. SBGEN is scheme code for SF A/c for general
public or CAGEN is scheme code for CA A/c for general public. Press F4.
36. GL SubHeadCode – Default GL Subhead code shall appear. The user
may press F4 to continue.
37. Int. Rate Code – Rate code according to the scheme selected may appear
in this field. The user may press F4 to continue.
38. Amount – Enter the amount which the customer would like to deposit in
account as a part of account opening.
39. Part tran Type – Default is C (Credit).
40. Type [C/T] – Enter C (Cash) If the customer wishes to deposit above
amount by cash in the a/c which is being opened, else enter T (Transfer).
41. Sub Type [NR/CI] – If the user select C (Cash) in the Type field, the user
need to enter NR (Normal Receipt) in this field. If the user select T
(Transfer) in the Type field, the user need to enter CI (Customer Induced)
in this field.
42. Xfer A/c no. – If the user select Type as T (transfer) and subtype as CI
(Customer induced), the user need to enter a/c no from which the amount
will be transferred to the account which is being opened. Press F4.

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 Screen 14

43. Mode of Oper – Enter the code for mode of operation, or select the same
form the list

OTHER DETAILS

44. Cheque Allowed – Default Y, If the customer is not to be made entitled for
cheque book, enter N in this field.
45. Acc Pref Dr. – Enter preferential rate of interest in this field. This
preferential rate may be applicable in this account for TODs
46. Cheque Allowed – Default Y, If the customer is not to be made entitled for
cheque book, enter N in this field.
47. Acc Pref Dr. – Enter preferential rate of interest in this field. This
preferential rate may be applicable in this account for TODs.
48. Acc Pref. Cr – Enter preferential rate of interest in this field. If the
customer is of special type. E.g. if the user enters 1 in this field, the
system will give a benefit of 1% of interest over and above the prevailing
rate of interest in the scheme and if the user enters -1 in this field, system
will give 1% less interest in this account than the prevailing rate of interest
as applicable in the scheme the user has selected while opening the
account. Press F4.

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 Screen 15

49. System will display an alert in a box, with the message e.g. ‘New workflow
created for user 12345MBK with workflow ID D112660’. Please not down
the workflow id so as to convey the same to user who is going to authorize
cust_id and account. Press Enter key or click mouse on OK button.
50. Please note the Customer ID, A/c Number, Transaction ID and amount.
Press F3 to quit from the workflow.

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 M. How to Authorize/Verify cust_id, A/c and transaction generated
through ACOPN?

There are two possibilities, if the authorizer is present in the office and second; if
the authorizer is not present in the office.

If the authorizer is not present in the office, then any user authorized to verify
cust_id, A/c No and Transaction can verify these entries through individual menu
options as discussed in earlier topics.

If the authorizer is present in the officer, he/she can invoke menu option
DSPWFQ.

1. Invoke menu option DSPWFQ (Display Pending Workflow Items). The

system shall display a list of all the workflows which are pending for
authorization. Go to the workflow as noted earlier and press Control+E
(Explode)

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 Screen 16

2. The system shall bring the screen of CUMM with V (Verify) in Function
and cust_id in Customer Id field. Press F4.
3. Verify the cust_id as explained in Customer creation chapter.
4. Once the user commits (F10) in CUMM and press F3 key, the system
shall automatically bring OAACAU menu option with the V in Function and
A/c no. automatically in the concerned field. Verify the account as
explained in this chapter.
5. After the user commit (F10) in OAACAU, press F3 to quit from the a/c
authorization menu. Press F3 and come out from DSPWFQ.
6. Please post/verify the transaction through TM in modify mode.

ACOPN can also be used only to open an account for the customer already
having valid cust_id in finacle. In that case in the 1st screen of ACOPN, in
Customer Id field, enter the cust_id of the customer of whom the user wishes to
open an account.

Limitations of ACOPN –

Nomination details can not be captured.

Joint Account holder’s details, authorized signatory, power of attorney etc. can
not be captured.

81
 N. SUMMARY CUM FLOW CHART FOR OPENING OF ACCOUNTS – SB /
CA
1. For a new customer not having valid cust_id, create cust_id through
Menu Option CUMM.
Mandatory sub options
G – General Details
E - Currency details.
Other co-mandatory sub options
M - Minor Details
N - NRE details
T - Trade Finance Details.
2. Verify the cust_id through Menu Option CUMM.
3. For the customer already having valid cust_id, open an account
through Menu Option OAAC.
Mandatory Sub Options-
‘G’ –General Details
‘S’ –Scheme Details
Other sub options to be necessarily filled up-
‘N’ –Nomination details
‘A’ –Additional Party Details in case of joint accounts
‘R’ –NRI Details in case of NRI customer
4. Verify the account through Menu Option OAACAU
5. Issue Cheque Books –Menu Option –ICHB
6. Verify issue of Cheque Books –Menu Option –ICHBAU
7. Put through transactions in the account-Menu Option –TM
8. Post /Verify transactions –Menu Option –TM
9. Alternatively, for cust_id creation, account opening and transaction,
use workflow ACOPN.

FLOW CHART FOR CLOSURE OF ACCOUNTS –SB /CA

1. Please check that in the account which the user wishes to close -
i. there are no transactions in entered state in the
account. Menu option – TM.
ii. there are no standing instructions on the account.
Menu option – SIM.
iii. account is not frozen. Menu option – AFSM.
iv. Account authorization/verification is not pending.
Menu option – ACM.
v. account does not belong to other SOL.
2. Destroy unused cheque books –Menu Option-CHBM, function D.
Note – only one cheque book can be destroyed at a time.
3. Verify destroy of cheque book through CHBM – Function V.
4. Vacate/Delete Lien marked on the account –Menu Option –ALM,
function – M.
5. Verify vacate/delete of lien through ALM- function V.

82
 6. Calculate and apply pending service charges if any –Menu Option –
CACC
7. Verify charges –Menu Option -CACC
8. Calculate and apply interest if any- Menu Option –INTRUN
9. Close account –Menu Option –CAAC
10. Verify account closure – Menu Option –CAACAU
IMPORTANT AND USEFUL MENU OPTIONS

MENU DESCRIPTION PURPOSE

OPTION
CUMM Customer Master To Add a new Customer
Maintenance
OAAC Accounts Opening For opening new accounts
OAACAU Accounts Authorization For Verification / Modification /
Cancellation of Unverified Accounts
ACOPN Account Opening Workflow to create cust_id, account and
workflow deposit money in an account.
ACM Accounts Maintenance For Modification of Verified Accounts
And Other Inquiries/Maintenance
ACI Account Inquiry Inquiry on Account
CACC Closure Charges To calculate/apply Account Closure
Collection Charges
CAAC Accounts Closing For closing accounts
CAACAU Accounts Closure - For Verification / Cancellation of Closed
Authorization Accounts
JTHOLDER List Joint Holders To view Joint Holders/ All Related
Parties
INTTM Interest Table To view/modify Interest Table Code
Maintenance (Rates)
PSP Pass Sheet print To Print Statement Of Accounts
PBP Pass Book print To Print Passbooks
ACS A/C Selection To make inquiries on criteria-based
selected accounts
CUS Customer Selection To make inquiries on criteria-based
selected customers

83
 TRANSACTION MAINTENANCE
Prepared by: Aditya Singh
Faculty, IT Centre, Faridabad

In finacle, all type of cash and transfer transactions can be handled through
menu option TM (Transaction Maintenance). Menu option TM does not allow
user to add Clearing transactions, but the user can post/verify all type of
transactions (cash, transfer & clearing) through the menu.

A. How to enter cash deposit transaction in accounts like SB,CA, CC & OD ?

TM menu option is divided into four blocks. The blocks are separated from
each other by double lines. The blocks from top to bottom are Function,
Transaction, Option and status.

1. Menu option – TM

Function Block –

2. Function – A (Add). User can press either Tab or enter or F11 key to go to
the next field.
3. Tran. Id, Tran date and transaction remarks may not be entered.
4. Type/Subtype (Mandatory) – This field is divided into two parts.
Transaction Type and Transaction Subtype.

In the first field, press F1 to get the help; the help message suggests to enter
C for cash, T for transfer and L for clearing. Enter C in the Type field. The
cursor will be automatically placed in subtype field.
In the second field, user can press F2 to get the list of valid codes. As, in this
example an account needs to be credited, select NR – Normal Receipt by
pressing Shift+F4. If the user knows that NR stands for Normal Receipt, he
can type the same in this field instead of pressing F2 and selecting NR from
the list. Press F4. The screen is shown in Screen 1 as below.
The system will activate the transaction block and the cursor will be placed in
the A/c No. field.

84
 Screen 1

5. A/c No. (Mandatory)– Enter the account no.

i. If the a/c of the customer is with the SOL of the user who is entering
the transaction, then the user can enter short a/c no e.g. 013425,
instead of entering all 16 digits 4177000100003425.
ii. If the a/c of the customer belongs to other SOL, user needs to enter all
16 digits of the a/c no.
iii. If the user knows the short name of the customer in finacle, he can
enter the short name and press F2; system will display all the accounts
of the customers having the characters entered in their short name.
Select the desired a/c no by pressing Shift+F4.
After entering a/c no, if the user presses Control+E (Explode) in a/c no
field, system will activate ACI (Customer Account Inquiry) menu option
internally and will display account details in inquiry mode.

Press F11 or enter or tab key. If the user presses F4 or F11 key,
system will display name of the a/c holder against the a/c no. & a/c
balance, shadow balance, available amt., & effective available amt in
the status block (right-bottom side). Also, the system will display Cust

85
 Status, Mode of operation, GL subhead and a/c status at the left-
bottom side of the status block.

Signature viewing

6. In the transaction block, after entering the a/c no, user can press F9 to
view the signature. If the signature is not available in the finacle, the
system will display a message ‘Image Record does not exist for this
Account Id’.

Case 1 – If only one signature is attached to the account

System will display the signature attached to this a/c, if it’s already
uploaded and verified.

Screen 2

7. User needs to click mouse (left button) in the signature window for seeing
various views of signature.
i. User can press left arrow of keyboard to see inverse view; to bring
the original view of the signature user needs to press left arrow
again.

86
 ii. User can press right arrow of the keyboard to flip the signature
horizontally; to bring the original view of the signature user needs to
press right arrow again.
iii. In the same way, user can press up arrow of the keyboard to flip the
signature vertically; to being the original view of the signature user
needs to press up arrow again.

8. The signature view also displays the account no., and any remarks as
entered during scanning of the signature. It’s advisable that during
signature scanning, Name of the Account Holders and Mode of Operation
may be entered. This may help the user to take necessary action.
9. To exit from the signature screen, click mouse (left button) in the
signature window. Press F4.
10. Click the mouse on Transmit button (which is available next to menu
option field). Press F3. The system will come back to transaction screen.

Case 2 – If the a/c has more than one signatures attached to it

11. If the a/c has multiple signatures attached to it, the system will display
following screen –

Screen 3

87
12. The above screen shows that there are 2 signatures attached to this a/c.
The user can also see that 1st signature’s image access code is DE (i.e.
Deleted). User may not require to view the deleted signature. If user is not
authorized to view DE (Deleted) or IN (Inoperative) type of signatures and
presses Control+E (Explode) to view the same, system may display the
message ‘Image Access Denied’.
13. To view the next signature, bring the cursor to the next record by pressing
down arrow key. Press Control+E (Explode) to view the signature. Follow
the steps to view and close the signature window as described in case 1
above.
14. After viewing the signatures, press F3 to quit from signatures list screen.

Note – User having DBA work class can authorize the users to view
Deleted or Inoperative signatures through menu option UPM (page 3 of
UPM).

15. Amount (Mandatory) – Enter the amount of transaction.

16. The next field is type of part transaction (Mandatory), which is default C
i.e. Credit because the user is crediting the a/c by cash/normal receipt
(C/NR).
17. Transaction particulars (Mandatory) – This field is free text field. The
particulars entered in this field will be printed in the Passbook/Statement
of a/c. User shall enter suitable particulars in this field. Press F4.
18. The system will place the cursor in the Specify Option field. This is
displayed in Screen 4 as below.
19. Specify Option- default value will be displayed as ‘E- Enter Entire Part
Tran’. Press Down Arrow to see other part tran. User can see that system
has automatically generated debit part tran. Please note that whenever
the transaction is Cash/Normal Receipt, system automatically generates
debit part tran i.e. Dr. - Cash in Hand in India.
Case 1 – If the user is not authorized to post the transaction

Press F10 to commit in the Specify Option field. User can see that in
the left-bottom part of the screen, system will display Tran Id, please note
it. Also, system displays that how many Dr and Cr part trans have been
entered in this transaction (Entered Dr/Cr). Screen 5.

Note: If the system finds some abnormality in the part tran, it’ll display
message ‘Warning: Exceptions Encountered’ in the status bar. To see
exception in a part tran during entry state, then in Specify Option field type
‘K – Check Part Tran’ and press F4. System will display list of
warnings/exceptions. If user wishes to accept the part tran with
exceptions, press F4.

88
 Screen 4

Case 2 – If the user is authorized to post the transaction

In the Specify option field, if anything other the P is displayed, press delete
key to delete the character and type P (Post part tran). Press F4 key.
System will display the status (right-bottom side of the transaction block)
as *P POSTING REQUESTED. Using Up/Down arrow on the keyboard,
go to every part tran and type P in the specify option field and press F4.
Finally press F10 to commit the transaction.

89
 Screen 5

In the left-bottom part of the screen, system will display Tran Id, please
note it. Also, system will display that how many Dr and Cr part trans have
been entered in this transaction (Entered Dr/Cr) and how many Dr and Cr
part transactions have been posted in this transaction (Posted Dr/Cr).
Please note that the number of Dr and Cr part transactions displayed
against Entered Dr/Cr should tally with the number of Dr and Cr part
transactions displayed against Posted Dr/Cr.

B. How to enter and post the above transaction in the Fast mode ?

Menu option – TM

1. Function –A. Press F11 or F4 key.

2. Type/Subtype – C & NR (Cash/Normal Receipt). Press F4 key.
3. A/c No. – Enter A/c No. Press F4.
4. Amount – Enter amount of the trans. Press F4.
5. Enter transaction particulars e.g. By Cash. Press F4.
6. Specify Option – Using Delete key, delete E and enter P. Press F4, press
down arrow, the system will display debit part tran, press F4 and press
F10 to commit the transaction. Note the tran Id.

90
 Note – During posting of the transaction, system may raise
warnings/exceptions/errors. If the user is authorized to override warning and
exceptions he can press F4. If any error type of exception is raised, the same
can not be overridden by the user.

C. How to enter cash withdrawal transaction in accounts like SB, CA, CC &
OD ?

Menu option – TM

1. Function (Mandatory)– A (add)

2. Type/Subtype (Mandatory) – In the type field enter C (Cash) and in
Subtype field enter NP (Normal Payment). Press F4 key. The system will
activate the transaction block and the cursor will be placed in the A/c No.
field.
3. A/c No (Mandatory) – Enter A/c No. Press F11 (Transmit) or F4 (Accept)
key.
4. Amount (Mandatory) – Enter the amount to be withdrawn.
5. The system will automatically display D (Debit) in the part transaction type
field.
6. Particulars (Mandatory) – Enter the transaction particulars e.g. To Self.
7. Inst Type (Mandatory) – There may be two scenarios –
i. If the Cash withdrawal is by using Withdrawal slip, enter WS in
the field. This can also be selected from the list. Press F2 and go to
WS (Withdrawal slip) record using down arrow. Select WS by
pressing Shift+F4.
ii. If the Cash withdrawal is by using cheque leaf, enter CHQ in
this field. This can also be selected form the list.
8. Inst No. – This field is mandatory if Inst. Type is entered as CHQ. This
field is divided into two parts. In the first part enter alpha part of the
cheque (optional) and in the second part enter printed no. (Mandatory) of
the cheque leaf. If the cheque is already marked as stopped or
destroyed, system will display error message at the status bar as
‘Cheque Stopped’ or ‘Cheque Unusable’ respectively and will not allow
to proceed with the transaction.
9. Inst. Date - This field is mandatory if Inst. Type is entered as CHQ. Enter
the cheque date. Press F4 (Accept) key. The system will bring the cursor
in the Specify Option field. System will not accept Post dated cheque.

91
 Screen 6

Screen 6A

92
 Case 1 – If the user who is adding the transaction is not authorized
to post the transaction

10. Specify Option – Press F10 to commit. Note the tran id.

Case 2 – If the user who is adding the transaction is authorized to

post the transaction

11. Specify option – Delete the field and enter P, Press F4, the system will
update the status of the part tran as *P POSTING REQUESTED, use
down/up arrow key to go to the next/previous part tran respectively, and
press F4. After marking all the part trans as P (Posting requested), finally
Press F10 to commit. System may raise warning/exceptions; if the user’s
work class is sufficient, he can press F4 to accept the warning/exceptions
and proceed with the posting of the part trans. Note the tran id

D. How to post transaction entered by other user?

Menu option – TM

User can post the transaction in Modify mode of TM.

1. Function – M (Modify)
2. Tran id (Mandatory) – enter tran id of transaction. Press F4. The cursor
will appear in Specify Option field.
3. Specify Option – Type P (post) and press F4. If the system finds some
abnormality in the part tran, it’ll raise warning or exception or Error. If the
user has sufficient work class to override the warning/exception, he can
press F4 to accept the same and proceed with the posting of part tran.
User can see that the status of this part tran has been changed to ‘*P
POSTING REQUESTED’. Press Down/Up arrow to go to next/previous
part tran. In ‘Specify Option’ field, P is already there, simply Press F4 to
post the part tran. Follow this step for all part trans.
4. Press F10 to commit.
5. System will display tran id and status of transaction in left-bottom part of
the status block. Please ensure that number of Dr and Cr part trans in
Entered state must tally with number of Dr and Cr part trans in Posted
state.
6. Press F3 twice to exit from TM menu option.

The maker and checker concept is applicable in TM, which is explained as

below –

i. If the user U1 enters the transaction and user U2 posts the same
transaction, the transaction will automatically get verified.

93
 ii. If the user U1 enters and posts the transaction, the transaction will
remain in posted state. User U2 needs to verify the transaction
through TM, to make the status of the transaction as Verified.

E. How to Verify the transaction posted by other user?

The user who enters/posts the transaction can not verify the transaction.
System will raise the error ‘Not authorized to verify part tran’

Menu Option – TM

1. Function – V (Verify)
2. Tran id (Mandatory) – enter tran id of transaction. Press F4. The cursor
will appear in Specify Option field.
3. Specify Option – Type V (Verify) and press F4. User can see that the
status of this part tran has been changed to ‘*V VERIFY REQUESTED’.
Press Down/Up arrow to go to next/previous part tran. In ‘Specify Option’
field, V is already there. Simply Press F4 to verify the part tran. Follow this
procedure for all part trans.
4. Press F10 to commit.
5. System will display tran id and status of transaction in left-bottom part of
the status block.
6. Press F3 to exit from TM menu option.

F. How to enter Transfer type of transaction?

Menu Option – TM

1. Function – A (Add)
2. Tran id – leave it blank, as system will allot a new transaction id.
3. Tran. Date – you may leave it blank, as system will automatically pick up
today’s date. If you wish to enter today’s date in this field, press
Control+X.
4. Type (Mandatory)– Type T (Transfer)
5. Subtype (Mandatory)- Press F2 for list. Select CI (Customer Induced)
from the list by pressing Shift+F4. CI (Customer Induced) subtype is used
when the request is originated from the customer. If the transaction is
originated from the Bank’s side e.g. charges etc., user can enter BI (Bank
Induced) in this field.

Transaction block –

User can see that on the right-top side of the transaction block number 1
is displayed. It means that this is part tran No. 1.

94
6. A/c No. (Mandatory)– Enter A/c No. Press F11 twice or press F4.
System will display Effective
7. Available amt., Shadow balance (i.e. funds in clearing) in the bottom-right
side of the screen.
8. Amount (Mandatory) – Enter amount. Next to this field is type of part tran
i.e. debit or credit. Enter D (Debit) or C (Credit) in this field.
9. Particulars (Mandatory) – Enter relevant particulars. E.g. ‘To transfer’.
Please note that, whatever user enters in this field, will be printed in the
customer’s a/c passbook/statement.
10. Inst Type (Mandatory) – Whenever customer’s a/c is debited through
C/NP (Cash/Normal Payment) or T/CI (Transfer/Customer Induced) type
of transactions, this field must be filled. Press F2 for list. Select the
relevant instrument type e.g. VC (Debit Voucher) or CHQ (Personal
Cheque) etc.
11. Inst No. – This field is mandatory if instrument type is selected as CHQ
(Personal Cheque) etc. If select instrument is of type VC, this field need
not be filled. In the first field, enter Alpha part (optional) of the instrument
and in the next field enter printed serial no. of the instrument (mandatory).
12. Inst Date – This field is mandatory if instrument type is CHQ etc. Press
F4. The cursor will appear in ‘Specify Option’ field with the default value as
‘E- Enter Entire Part Tran’.

To enter next part tran –

13. Specify Option –In this field, E (Enter Entire Part Tran) is already
displayed; simply press F4 and blank part tran block will appear on the
screen.

Follow steps 6 to 12.

To enter next part tran –

Follow steps 13 & 14.

When all the debit and credit part trans are entered -

Case 1 – If the user is who is adding the transaction is not authorized

to post the transaction

14. Specify Option – Press F10 to commit. Please note the tran id generated
by the system displayed at the left-bottom part of the status block. System
also displays that how many Dr and Cr part trans have been entered in
this transaction against Entered Dr/Cr field.

Case 2 – If the user who is adding the transaction is authorized to

post the transaction

95
 15. Specify option – Delete the field and enter P, Press F4, the system will
update the status of the part tran as *P POSTING REQUESTED, use
down/up arrow key to go to the next/previous part tran respectively, and
press F4. System may raise warning/exceptions; if the user’s work class is
sufficient, he can press F4 to accept the warning/exceptions and proceed
with the posting of the part trans. If system raises error, the same can not
be overridden by the user.
16. After marking all the part trans as P (Posting requested), finally Press F10
to commit.

G. How to change wrongly entered a/c no in TM??

When we enter a/c no and transaction details, we press F4 to come to

Specify option field. Now, if we find that the a/c no. is wrong, we will enter ‘M’
in specify option field and press F4 to modify transaction details. But the
system won’t allow us to modify a/c no. In this eventuality, we have to
delete the part tran and enter a new part tran. The steps are as follows –

1. In specify option field, use up/down arrow to go to the part tran which is to
be deleted.
2. Specify option – type D (Delete Part Tran) & press F4. The system will
show part tran status as ‘ *D DELETE REQUESTED’. Now we need to
enter a new part tran with desired a/c no.
3. Specify Option – Type E (Enter Entire Part Tran) and press F4. Proceed
with new part tran.

Deleted part transaction does not need verification.

Screen 7

96
H. How to grant instant TOD through TM ??

If there is shortfall in the customer’s a/c while debiting it through TM and if the
user wants to grant instant TOD, following steps may be followed to do so -

1. After entering part tran details like a/c no, amount, part tran type, inst. type
etc, press F4 to come to Specify Option field. If the Eff. Avail. Amt is below
the amount entered in the amount field, system will display a message in
the status bar ‘Warning: Exceptions encountered’. User can see the list of
exceptions encountered at his stage by entering K (Check Part Trans) in
the specify options field. If the user enters K in specify option field and
presses F4, system may display the list of exceptions. E.g. in this case,
system may display following screen –

Screen 8

97
 Screen 8A

User can press F4 or F3 on this screen as per the choice.

Case 1 - If the user is not authorized to grant TOD in the a/c

2. Specify Option – Enter E and press F4. Enter other part trans as
discussed earlier.

Case 2 – If the user is authorized to grant TOD in the a/c

3. Specify Option – If the user wants to grant Instant TOD at this stage, type
‘N – Instant TOD Details’ (or press F2 for list & select option N by pressing
Shift+F4) and press F4.
4. System shall bring Instant TOD Details screen. System will display the
grant date & advance amount (shortfall) to be granted as a part of instant
TOD in this transaction. System will also display Expiry date, penalty date;
user shall not modify these dates. System automatically treats this
advance type as Single (i.e. single transaction) & advance category as
Clean (i.e. without security).

98
 5. Permitted By (Mandatory)– Enter finacle user id of the official who has
permitted the TOD. User can press F2 for list of finacle users’ list.
6. Remarks – free text. Press F4. The system will bring the cursor back to
specify option field.

Screen 9

7. Proceed with other part trans as explained in above para’s. After

entering all the part trans, if user may want to post the transaction.
8. Specify option - enter P and press F4 to post the part tran. Using
Up/down arrow go to every part tran and repeat this step.
9. Press F10 to commit.

I. How to post transaction in modify mode of TM in which Instant TOD

needs to be granted in an a/c?

Please note that it is not necessary to enter instant TOD details during entry
of the transaction, as instant TOD can be granted while posting the
transaction also.

99
Menu option – TM

1. Function – M (Modify)
2. Tran Id (Mandatory) – Enter the tran Id. Press F4.
3. Specify Option – In the normal circumstances, user may try to post the
transaction by typing P & pressing F4 in the specify option field. In such
cases where there is insufficient balance in the account, system shall raise
the exceptions which may be similar to the following screen.

Screen 10
4. Press F3.
5. Specify Option – To grant instant TOD, enter delete P, enter N and press
F4. Similar screen as Screen 9 will be activated by the system. System
will display grant date, advance amount, advance type as Single, advance
category as Clean. User shall not modify Expiry Date and Penalty Date.
User needs to enter finacle user id of the official who has permitted the
instant TOD in Permitted by field. User may enter instant TOD remarks in
Remarks field (optional). Press F4. The system will display the part tran
and cursor will be placed in Specify Option field.

100
 6. Specify option – Delete N and enter P. Press F4 to post the transaction.
Go to the other part trans using up/down arrow and post them. Finally
press F10 in Specify option field to commit.

J. How to copy one part tran to create similar part tran ??

Say, user has entered one part tran and pressed F4 to come to specify option
field. Now, if he wants to enter similar part tran, then in specify option field,
type ‘C – Copy Entire Part tran’ and press F4. System will generate new part
tran with the similar details as of the part tran at which the user has entered C
& pressed F4 in specify option field. User can modify necessary details and
can press F4 to come to specify option field.

K. What are other options available in Specify Option field?

In Specify option field if the user presses F2 key, a list of options will be
displayed on the screen.

Screen 11

1. Option A (Additional Part Tran Details) – Some transactions need

additional details to be entered. During addition/posting/verification/inquiry,

101
 user can enter A and press F4 in this field to know additional details, if
they are already entered. Examples -

i. While issuing DD, system asks details like branch D.No on

which DD is to be issued, Payee name, purchase a/c No/name,
commission etc. These details are captured by the system as a
part of additional details.
ii. While crediting Term Deposit A/Cs, system asks flow code like
Principal Inflow, Installment Inflow etc. These details are
captured as a part of additional details.

2. Option K (Check Part Tran) – This option can be visited during addition of
a new transaction. After entering necessary fields, when the user press F4
key to come to Specify options field, system may display a message at the
status bar as ‘Warning: Exceptions Encountered’. User can visit the list of
warning/exceptions by entering K and pressing F4 in this field.

3. Option – L (List Part Trans) – This option can be used to see the list of all
part trans. The list displayed on the screen contain various details of every
part tran like srl. No of the part train in the transaction, A/c No, Inst No. (if
entered), Status of the part tran (like P for posted and V for verified &
blank for entered but not posted/verified), Tran Dr. Amount, Tran Cr.
Amount & Currency. In the bottom part of the screen, system also displays
information like how many part trans are entered, posted & deleted.

4. Option O (Other Part Tran Details) – Can be used to inquire about the
details like users who have entered, posted and verified the part tran
along with the date and time of the activity.

5. Option Q (Quit) – Can be used to quit from the transaction, without

saving.

6. Option B (Show Components of Balance) – This option internally activates

menu option ACCBAL. Can be used to know the details about the a/c
entered in the part tran; like Clear Balance, Available Amount, Funds in
Outward Clearing, total of amounts of cheques lodged in inward clearing,
Drawing Power, Adhoc limit, Lien marked, Overdue liability etc. ACCBAL
discussed in detail later in this chapter.

7. Option U (Show Part Tran Totals) – Can be used to know the total of all
the Debit & Credit part trans.

8. Option W (Release Lien Details) – User can release lien(s) is they are
already marked on the accounts opened under scheme types SBA, CAA,
ODA, CCA, BIA, FBA & TDA. Release of Lien can be accessed only for
debit part transactions. If the option is invoked, system may display all the

102
 active liens on the account. The user can select any record from the list o
mark off the liens against the debit amount of the part tran. If the liens
amount is grater than the debit amount, then lien is released partially. If
the debit amount is grater than or equal to the lien amount then the entire
lien will be marked off.

L. How to Inquire Account’s Ledger?

Menu Option – ACLI (Account Ledger Inquiry)

Please enter A/c No., Start Date & End Date. User can press F9 to see
signature(s) attached to this account. Press F4. System will display the list of
transactions entered in the account since the day of migration of the account
to finacle.

Screen 12

103
 Screen 13

The screen is divided into two parts. The1st part is displays status of the
account and 2nd part displays all the transactions which are in
posted/verified state in the account.

The 1st part displays A/c No, Name, GL Subhead, A/c Open date, Close
Date (if the a/c is closed), Currency of the account, A/c status, opening &
closing balance and available amount. Funds in clearing is total of
amounts of cheques which have been lodged & in released shadow
balance state in Outward Clearing). Float Balance is total of amounts of
cheques lodged (including unverified) in the outward clearing but not in
release show balance state.

The 2nd part displays the transactions in the account (posted & verified),
with the details like date, inst.no, particulars, Dr. Amount, Cr. Amount and
balance.

User can use up/down arrow key (or Control U/Control D if the list is
bigger) to scroll in the list of transaction. User can press Control+E
(Explode) to get into details of a particular transaction. When user presses

104
 Control+E (Explode), system internally activated TM (TI) menu option in
inquiry mode. When the transaction details are displayed, user must type
Q (Quit) in specify option field, press F4 & F3 keys in sequence to come
back to the ledger.

M. How to find tran id, if it is not noted during transactions?

It’s quite possible that user may forget to note tran id and it may be required
to find the same. FTI menu option can be used to find tran id.

Menu option – FTI (Financial Transaction Inquiry)

Screen 14

1. Set Id – User can enter the set id who has initiated the transaction.
2. A/c sol Id – Sol id where the a/c is being maintained.
3. Today’s Tran only – This is default Y, which means system will search the
transactions done in Sol BOD date only. This field must be kept blank, if
user wants to search transactions in other dates also.
4. A/c No – User can enter a/c no.

105
5. Currency – If user wants to search transaction done in a particular
currency, the same can be entered in this field. Press F2 for list and select
currency code by pressing Shift+F4.
6. Inst Id – If user wants to search transaction done using a particular
instrument, the same can be entered in this field. In the 1st part, alpha part
can be entered and in the 2nd part printed No. can be entered.
7. Inst Type – If user wants to search transactions done using a particular
instrument type e.g. CHQ, DD, PO, VC the same can be entered here.
System will display all such transactions in which this inst type exists.
8. Tran Amt Low – If user wants to search transactions having amount equal
or above a particular amount, the same can be entered here. System will
display such transactions in which tran amount is equal or above the
amount entered in this field.
9. Tran Amt High –User can search transactions in which amount is less
than or equal to the amount entered in this field.
10. Start Date – Enter the date from which onwards user wants to search
transactions. If this date is earlier than BOD date, user should keep the
‘Today’s Tran Only’ as blank.
11. Report Code – This field is validated against ‘Report Code’ available in
TM.
12. Entered User ID – If user wants to search transactions entered by a
particular user, his/her user id may be entered in this field.
13. Posted User Id – If user wants to search transactions posted by a
particular user, his/her user id may be entered in this field.
14. Delivery Channel – If user wants to search transactions done through a
particular delivery channel, the same can be entered in this field.
15. Reversal Tran Flg – Enter Y if only reversed transactions are to be
searched.
16. Tran Id – Enter tran id if all the transactions having a particular tran id are
to be searched.
17. Tran Type – Enter C (Cash) or T (Transfer) or L (Clearing), if all the
transactions of a particular type are to be searched.
18. Tran SubType- Enter (or select from the list) a particular transaction
subtype, if all the transactions of a particular subtype are to be searched.
19. Part tran Type- Enter C (Credit) or D (Debit) to list only particular part tran
type.
20. Only Value Dated – User can enter Y if the transactions in which value
date is entered. This field is available in TM.
21. Reference No. – This field is related to reference No. in the TM.
22. GL SubHead Code – Enter (or select from the list). If user wants to search
transactions accounts pertaining to a particular GL Sub Head Code, the
same can be entered in this field.
23. Inter Sol Tran Only – Enter Y if only intersol transactions are to be
searched.
24. Tran Status –Valid values are E (Enter), P (Posted), V (Verified) and D-
Deleted. E.g. if user wants to search/list transactions which are entered

106
 but not posted/verified, he can enter E in this field. If user wants to
search/list transactions which are posted but not verified, he can enter P in
this field. If user wants to search/list transactions which are verified, he
can enter V in this field. If user wants to search/list transactions which
deleted, he can enter D in this field.
25. Show Cash Part Tran – User can enter Y in this field, if he wants to list
only part trans related to system cash accounts. Enter N to exclude
system cash accounts related entries from the result/list.
26. Acct Status – Valid valued are A (Active), I (Inoperative) and D
(Dormant). If user wants to search/list transactions done in inoperative
accounts only, he can enter I in this field.

Examples of use of FTI –

1. User wants to know in which A/Cs high value transaction (100000/- and
above) have been done (in verified state), in today’s date.
a. In start and end date, by default today’s date is displayed.
b. Today’s trans. Only is set to Y i.e. system will display
transactions done in today’s date only.
c. Tran. Amt Low – Enter 100000
d. Tran. Amt High –may be left blank, which means there is no
upper cap on amount (system will pickup maximum amount
possible).
e. Tran. Status – Enter V (Verified).
f. Press F4. The system will process the request and will display
the result accordingly which may look like screen 15.

107
 Screen 15

The result of the query include - tran date, tran id, part tran no of the entry
in voucher, type of part tran (i.e. C for Cash/ L for Clearing/ T for Transfer),
Account No. in the part tran, Currency of the part tran, Transaction
particulars, Amount, type of entry (D for debit and C for credit) and status
of part tran (E – Entered, P-Posted, V-Verified & D-Deleted).

If the system doesn’t find any entry fitting in the criteria as entered in FTI,
it will display a message ‘Query causes no records to be retrieved’.

2. User wants to know transactions pending for posting entered by a

particular user.
a. Entered User Id – enter the user Id of the user who has entered
the transactions.
b. Tran Status – Enter E (Entered). Press F4.

3. User wants to know debit transactions done in cash account of his own
branch pending for posting.
a. A/c No. – enter a/c no of cash in hand in India a/c of the branch
which may be <sol id>5119901.
b. Part Tran type – D (Debit). Press F4.

108
 4. User wants to know whether a particular cheque has been already passed
in the branch since the day the branch has been rolled over to CBS.
a. Today’s Tran only – May be left blank; as user wants system to
display all the transactions done since the day branch has been
rolled over to CBS.
b. Inst id – in the second field, enter printed Sl.No of the cheque.
c. Inst. Type – Enter CHQ (Personal Cheque).
d. Start Date – May be left blank. Press F4.

N. Can user take print out of result of FTI ?

FTI is only online inquiry option. Menu option FTR can be used in place of FTI
to generate the report.

Menu Option – FTR (Financial Transactions Inquiry & Report)

1. Screen lay out of FTR is similar to FTI. Please enter the criteria of the
inquiry/report and press F4.
2. System will display the result accordingly. If there are no records to be
displayed, system will display message ‘Query causes no records to be
retrieved’.
3. If the result in the form of list is displayed, user can press F4.
4. System will display print parameter acceptance form.
a. Fore/Background? – Please enter F
b. Print Required? – If the printer is connected to the computer from
which user is running this menu option, then user may enter Y, else
N.
i. If user enters Y in print required field, then he needs to press
F4. The second block will be activated. Specify no. of copies
to be printed, printer on which report to be printed & whether
the system shall delete the report after printing and press
F10. If the printed is connected to the computer and user
wants to print the report, he must start ILINKWEB before
pressing F10; otherwise system will display a fatal error and
user will be automatically logged out from finacle.
ii. If user enters N in the print required field, then he can press
F10. System will generate the report and will keep the same
in the Print Queue of the user. Use menu option PR and
view or print the report.

O. Can the user verify transactions in mass?

Menu Option – TV

109
 Menu option TV can be used to mass verify transactions which are already in
posted state. User can not mass verify transactions posted by him.

Enter the selection criteria of transactions to be selected for mass

verification.

1. Status – by default P (Posted)

2. Select Flag – by default Y; which means the system will mark all the
transactions displayed in selected state for mass verification. Press F4.
The system will display the transactions which have been already posted
by users other than the one who has invoked this menu.
3. User may see * before the transaction date which means the record is in
selected state. User can press F10 to mass verify transactions which are
in selected state.

Screen 16

P. How to delete transactions in entered state?

Menu option - DTE (Delete Transactions in Entered Status)

User having DBA work class can invoke this menu option.

110
 1. By default user’s SOL id is displayed in the sol Id field. Press F4.
2. System will display all the transactions which are in entered state. * Sign
appears on the left side of every tran id, which indicate that the transaction
is selected for deletion. If the user wants to deselect the transaction, he
needs to press Shift+F4 to do so. System will display only those
transactions in which all the part trans are in entered state.
3. Finally, after selecting the desired transactions for deletion, user needs to
press F10 to commit the operation.
4. User can inquire/take report of deleted transactions using menu option
FTI or FTR. User need to enter D (Deleted) in tran. status field of FTI/FTR.

Alternative

Menu option – TM

Users not having DBA work class can also delete transactions in entered
state using menu option TM.

1. Function – D (Delete)
2. Tran id – Enter tran id of transaction which is to be deleted. Press F4.
System will allow this operation only on transaction in which all the part
trans are in entered state.
3. Specify option – Press F10 to commit.
4. Press F3 to quit from TM.

Q. Can a Template of transaction be created?

For a transaction of repetitive in nature, user can create a template so that it

can be used every time to avoid creation of transaction again and again
through TM.

Menu option – TTM (Transaction Template Maintenance)

111
 Screen 17
1. Function – A (Add) to create a new template. Other functions are D-
Delete, U-Undelete, M-Modify, I-Inquire & L-List of Templates.
2. Temp. Id (Mandatory) – Enter id to be allotted to this template. It’s a free
text field of 9 chars long.
3. Next field is particulars – Enter the particulars of template. It’s a free text
field.
4. Press F4.
5. Type/Subtype (Mandatory)- Enter the type of transaction similar to TM.
Enter C for cash or T for transfer. In the subtype field, enter the subtype
similar to TM e.g. NR for Normal Receipt, NP for Normal Payment, CI for
Customer Induced, BI for Bank Induced etc. Press F4. The cursor will
appear in Specify option field.
6. Specify Option – If the user wants to enter a new part tran, he needs to
enter E in this field (which is appears by default) and press F4.
7. A/c No – Enter the account no. and press F11 twice.
8. Enter the transactions details like amount, type of part tran (C-Credit or
D-Debit) which is mandatory, Instrument type etc. similar to TM. Press F4.
9. The cursor will appear in Specify option field.
10. Follow steps 6 to 8 for all the part trans.

112
 11. Specify Option - Once all the part trans are entered, user can press F10 to
commit/save the template.
12. Once the template is saved, user can press F3 to quit from menu option.

One the template is saved, it can be used any number of times.

How to use template in TM?

Menu option – TM (Transactions Maintenance)

1. Function – C (Copy)
2. Tran Id – Enter the template id which is already created through menu
option TTM. Press F4.
3. The system will display 1st part tran and cursor will be placed in Specify
Option field.
4. Specify Option - If user wants to modify part tran details, he can enter M in
this field and press F4; except a/c no, user can modify all the details of the
part tran. Follow the procedure of TM as explained in previous topics.

R. How to create post dated transaction?

Menu option – PTM (Post Dated Transaction Maintenance)

System allows to create post dated transaction, but does not allow to post it
before the tran date as entered in PTM.

1. Function – A (Add) to create a new transaction.

2. Tran Date – Enter the future date; system does not allow to enter BOD
date in this field.
3. Follow the steps of entering a transaction as explained in TM.
4. Specify option – Press F10 to commit. System may allot a transaction id
(starts with SD1) which may be noted by the user.

Transactions entered through PTM can be posted/verified on the date entered

in tran date field of PTM. Posting/Verification may be done through menu
option TM.

S. How to print vouchers?

Menu Option - VCHR

VCHR may be used to print user and system generated vouchers.

1. Service Outlet – By default user’s Sol ID is displayed in this field, enter the
service outlet or select the same from the list.

113
2. Account Ownership – Valid values are O for office, E for Employee and C
for customer.
3. Currency – By default INR is displayed. User can enter the currency of the
vouchers to be printed.
4. Cust From & To – If user wants to print vouchers of all accounts of
customers falling in a range he can enter from and to cust_IDs.
5. A/c From & To - If user wants to print vouchers of accounts falling in a
range he can enter from and to A/cs.
6. Date From & To - If user wants to print vouchers of dates falling in a range
he can enter from and to dates.
7. Amt From & To - If user wants to print vouchers in which amounts are
falling in a range he can enter from and to amounts.
8. Tran Type – Valid values are C-Cash, L-Clearing & T-Transfer. If user
wants to print vouchers of cash transactions, then he can enter C in this
field, same is the case for clearing and transfer.
9. Sub Type - User can enter sub type of transactions.
10. Dr/Cr – If user wants to print only Debit or Credit part trans of vouchers, he
can enter D for debit and C for credit.
11. Tran Id- If user wants to print only a particular voucher, then the tran id of
the transaction may be entered in this field.

114
 Screen 18

12. After entering the required criteria, press F4.

13. If no entries are found by the system, system will display a message
‘Query Causes No records to be retrieved’, otherwise system will display
all the part trans of the transactions as per the criteria entered in various
field.
14. Press Shift+F4 to select individual part trans to be printed.
15. Press F10 to commit.
16. System will display print parameter acceptance form. Follow the steps for
generating and printing the report as explained in section N of this
document.

T. How to see various details (components) of an account?

Menu Option – ACCBAL

Screen 19

115
Enter the account No and press F4.

• Clear Balance – clear balance available in the accounts.

• Sanction limit – Total of Limits sanctioned in the account.
• Funds in clearing – Total of amounts of all the instruments lodged in the
outward clearing and sent to the Clearing House/RCC. User can click
mouse in the dummy field available against the field and press Control+E
(Explode) to see instrument details.

Screen 19A

116
 Screen 19B

• Float Balance - Total of amounts of all the instruments lodged in the

outward clearing but not yet sent in the outward clearing. User can click
mouse in the dummy field available against the field and press Control+E
(Explode) to see instrument details.
• Drawing Power – Drawing power of the accounts is displayed against this
field.
• There are two sections in this screen for limits Secured Limits and Clean
Limits.
• Secured Limits – This section has three parts; Adhoc, running and single
transaction limits. These limits can be entered through menu option
ACTODM. System may not make the limits available until necessary
changes in DP (Drawing Power) are not made.
• Clean limits – This section has three parts; Adhoc, running and single
transaction limits. These limits can be entered through menu option
ACTODM. System may make the limits available without changing the DP
(Drawing Power).
• DACC Limit – This is Debit Against Clearing Cheques. DACC limit can be
entered through option H (limit history details) during account opening

117
 (OAAC), or subsequently can be changed though menu option ACLHM
(Account Limit History Maint.).
• Lien Amount – The total of all liens marked on the account will be
displayed.
• Overdue Liability – This field may be the total of instant TODs granted in
the account.
• System Reserved Amount – The system marks a temporary lien on
account of transactions originated through ATM or Internet Banking or
Inward Clearing. When the user lodges instrument in the inward clearing,
the system immediately carves the required amount from the account i.e.
marks a temporary lien.

Note –

1. Cash transactions can not be entered in back date.

2. The Intersol transactions can only be done by the user having tenor as
Free (F). To make the user free user, please use menu option UPM
and modify the details. UPM can be accessed by users having work
class of DBA.
3. If a batch of transactions is to be entered in TM, it’s advisable that after
entering some part trans, please save the transaction & note the tran
id. Use TM and function Modify to enter remaining part trans.

118
 TRANSACTIONS IN SUNDRY / SUSPENSE A/Cs
Prepared By –Anil Aggarwal
Sr. Faculty, IT Centre, Faridabad

For maintaining Sundry and Suspense Accounts, Office Accounts are opened in
Scheme Type OAP i.e. While creating the transactions, Sundry Account is
Credited and Suspense Account is Debited as original entry. But at the time of
reversal the Sundry Account is debited and Suspense Account is credited.

Any outstanding entry is either in Sundry or Suspense A/c is to be

adjusted/reversed fully and not partially.

A. TRANSACTION IN SUSPENSE ACCOUNT

Debit Suspense Account on account of advancing an employee for avail ling LFC

Menu Option – TM

Screen 1

1. Function (Mandatory)– A (Add)

119
 2. Type/Subtype (Mandatory) – Enter T (Transfer) in the first field and BI
(Bank Induced) in the next field. Press F4.
3. A/c No. (Mandatory)– Enter the Suspense A/c No., else he can type
SUSP and press F2 for the list. A list of all the accounts whose account
names are starting with the characters SUSP shall appear. Using
Up/Down arrow of keyboard, go to the account which is to be debited and
press Shift+F4 to select it.
4. Amount (Mandatory) – Enter the amount.
5. Type of Part Tran (Mandatory) – In our example we are debiting the
suspense account for granting the advance, user shall enter D (Debit) in
this field.
6. Particulars (Mandatory) – Enter the relevant particulars in this field. This
will appear at the time of adjustment of this entry.
7. Value Date (Mandatory) – System automatically displays BOD, if any
value dated transaction is to be entered, then the date can be changed.
8. Ref No. – Although this field is not mandatory, but the user shall enter
reference which will help the user to identify the outstanding entry while
reversing the same. Press F4.
9. The cursor shall appear in Specify option field.
10. Specify Option – As in this example we are entering transfer entry, system
shall not create credit part tran automatically and we need to enter the
same. Therefore, type E and press F4.
(In case of cash / normal payment transaction, system shall automatically
create credit part tran and therefore user need not enter it)
11. A blank part tran screen shall appear. Enter the credit part tran details as
discussed in Transaction Maint. topic. (Mandatory fields while entering
credit part tran are a/c no., amount, part tran type and particulars). After
entering values in the relevant fields, press F4. The cursor shall appear in
Specify Option field.
If the user is authorized for passing the transaction, he can post the transaction;
otherwise the user shall press F10 to Save / Commit & note the transaction id on
the voucher and then another authorized user shall post/verify the voucher
through menu option TM.

B. REVERSAL OF AN OUTSTANDING ENTRY

Let’s take an example to reverse the above entry which is outstanding in

suspense a/c. In this example we will reverse this entry to the debit of LFC A/c.

Menu option – TM

1. Function (Mandatory)– A (Add)

2. Type/Subtype (Mandatory) – Enter T (Transfer) in the first field and BI
(Bank Induced) in the next field. Press F4.

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3. A/c No. (Mandatory)– Enter the account which is to be debited / credited.
As in our example, we are reversing suspense entry; we will debit the LFC
A/c (Office A/c).
4. Amount (Mandatory) – Enter the amount.
5. Type of Part Tran (Mandatory) – In our example we are reversing the
outstanding suspense entry, the user shall enter D (Debit) in this field.
6. Particulars (Mandatory) – Enter the relevant particulars in this field.
7. Value Date (Mandatory) – System automatically displays BOD (today’s
date), generally it need not be changed. If any value dated transaction is
to be entered, then the date can be changed. Press F4.
8. Specify option – Type E (Enter Entire Part Tran) and press F4. A blank
part tran screen shall appear.
9. A/c No. – Enter the suspense/sundry account number of which entry is to
be reversed.
10. Enter Amount, part tran type (C for Credit and D for Debit, in our example
we will enter C), particulars etc. and press F4.
11. Minor subsidiaries screen shall appear.

Screen 2

12. The system shall display start amt & end amt equal to the amount entered
in amount field of the voucher, which means that the system shall display

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 all the outstanding entries whose amounts are equal to the amount
displayed in above two fields.
13. As in our example, we are reversing only one outstanding entry in
suspense account, the user shall press F4.

Screen 3

14. System shall display all the entries outstanding in suspense account with
the amount as displayed in Screen 3.
15. In case there are more than one entry outstanding of Rs. 15000/-, system
will display multiple records in the list. Using Up / Down arrow keys, user
shall locate the outstanding entry which is to be reversed. While locating
outstanding entry, user shall meticulously check transaction date,
particulars and Ref. Num. for the entry which is to be reversed.
16. After locating the entry, press Shift+F4 to select the entry for reversal.
User shall ensure that the * sign appears on extreme left hand side of the
entry. Press F4 to come back to TM.
17. If the user is authorized for passing the transaction, he can post the
transaction; otherwise the he shall press F10 to Save / Commit & note the
transaction id on the voucher and then another authorized user shall
post/verify the voucher through menu option TM.

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C. REVERSAL OF MULTIPLE OUTSTANDING ENTRIES WITHIN ONE
TRANSACTION

Let’s take an example of reversing two suspense outstanding entries (one entry
of Rs. 1770/- and another of Rs. 2000/-). Let’s assume that the total outstanding
amount (i.e. Rs. 3770/-) is to be debited to customer’s / office account(s).

Menu option – TM
1. Function – A (Add)
2. Type/Subtype – T (Transfer) and BI (Bank Induced). User can use
transaction type as T /CI (Customer Induced, as the case may be) Press
F4.
3. A/c No. – As in our example, we are reversing suspense entries, we need
to select suspense account. As user may not remember account number
of suspense, he can type SUSP and press F2.
4. Select suspense account in which entries are outstanding and are to
reversed, by pressing Shift+F4.
5. Amount – Enter total amount of reversal. (in our example Rs.17100/-)
6. Part tran type – C (Credit).
7. Particulars – Enter transaction details/particulars as per requirement.
Press F4.
8. System shall display minor subsidiaries details screen as shown in Screen
4.

Screen 4

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9. System shall display start amt and end amt as total of all credit (debit in
case of sundry a/c reversal) part tran amounts of account whose entries
are to be reversed (in our example - suspense a/c). User shall change
start amt to the lowest say Rs. 1000/- and end amt to highest of all entries
to be reversed. Press F4.
10. System shall display a list consisting of all outstanding entries between the
amounts as entered in the start and end amt fields.

Screen 5

11. Using Up / Down arrow keys, user shall locate the outstanding entries
which are to be reversed. While locating outstanding entry, user shall
meticulously check transaction date, particulars and Ref. Num. for the
entry which is to be reversed.
12. After locating the entry, press Shift+F4 to select the entry for reversal.
User shall ensure that the * sign appears on extreme left hand side of the
entry. Steps 11 & 12 shall be repeated for selecting appropriate entries for
reversal. User shall check that the total amount of all entries selected for
reversal shall be equal to total amount of all credit amount (debit in case of
sundry) part trans. This status is available at the bottom of the screen
(display fields Current tran amt & Total). Press F4 to come back to TM.

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 13. User then shall enter corresponding debit entry/entries in customer’s /
office Account(s).
14. If the user is authorized for passing the transaction, he can post the
transaction; otherwise the he shall press F10 to Save / Commit & note the
transaction id on the voucher and then another authorized user shall
post/verify the voucher through menu option TM.

Alternatively, user can also reverse individual entry by entry from Suspense
Account as has been explained above.

D. INQUIRIES AND REPORTS

a. Inquiries

Menu Option - IOT (INQUIRE ON TRANSACTIONS)

This menu option can be used to inquire about outstanding and reversed
entries as per the criteria entered by the user. Let’s take an example to
see outstanding entries in Suspense account – Others account.

Screen 6
1. SOL Set Id – Enter the Set / Sol ID, or select the same from the list.
2. A/c No. – Enter the Account number of the sundry/suspense account of
which user wishes to list the entries.
3. Start Date – Enter the date from which onward user wishes to inquire the
entries.

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 4. End Date - Enter the date up to which user wishes to inquire the entries.
5. Start Amt – Enter the amount above which user wishes to list the entries.
6. End Amt – Enter the amount up to which user wishes to list the entries.
7. If the user does not enter any values in the above 4 fields, system shall list
all the entries irrespective of dates & amounts. Therefore, if your wishes to
list all the entries, it’s advisable that no values be entered in the above 4
fields.
8. Filter – Valid values are U (Unresponded i.e. outstanding) or F (Fully i.e.
already reversed).
Press F4

Screen 7

9. Depending upon the criteria, the system shall list the entries (Screen 7). If
no entries are found fitting in the criteria entered, the system shall display
a message ‘Query caused no records to be retrieved’. If the user is
inquiring about outstanding entries, he can see that Reversed Amts. are
zero against all the entries listed.
10. Optional - User can press Control+E (Explode) on any listed entry to see
the transaction details. The system shall automatically bring Transaction
Inquiry screen. In the specify option field, user can press Up / Down arrow
to view other part trans. In the specify option field, user shall type Q and
press F4 to quit from the Transaction Inquiry screen.

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 b. REPORTS

Menu option – REPORTS

Screen 8

Enter 1 for Statements and Press F4, the system will display another screen as
shown Screen 9 below:

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1. Type 10 (Deposits Returns Reports Module) in the input bar and press
F4.
2. The system display submenu.
3. Enter 10 (for suspense accounts) or 12 (for sundry accounts) and press
F4, as shown in Screen 10.

Screen 10

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4. System shall ask some values like SOL Id, from date, to date etc. User
shall enter the values as per the system’s requirement. After entering
every value, user shall press F4.
5. After entering all the values as per the system’s requirement, system shall
generate the report. User shall wait until the progress indicator turns back
to green.
6. Once the progress indicator turns back to green, user shall type Q (quit) in
the input field and press F4 to quit from the menu.
7. To view/print the reports, user shall invoke the menu option PR (Print
Reports).
8. System shall display a list of reports generated as per the user’s criteria.

Screen 11
9. User can see that in case of suspense accounts, system has generated 4
reports. Using Up / Down arrow user shall go to the report which is to be
viewed / printed.
10. In the field provided at the bottom-left side, user shall type T and press
F10 to view the report.
11. While viewing the report, user shall press F4 key to go to the next page;
type – (minus) and press F4 to go to previous page; type page number
and press F4 to directly go to the required page.
12. User shall type Q and press F4 to quit from the report.

C. INQUIRY THROUGH TM / TI

On the basis of transaction Id and transaction date, user can inquire about the
sundry/suspense entries are reversed. Menu Option – TM or TI (Transaction
Inquiry)

1. Function – I (inquiry)

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 2. Tran Id – Enter the transaction id.
3. Tran. Date – If the transaction which is to be inquired was happened in the
date prior to today’s date, then user shall enter that date. Press F4.
4. System shall display transaction details. Using Up / down arrow keys go to
the part tran of suspense / sundry account.
5. Specify Option – Type A (Additional Part Tran Details) and press F4.
System shall display details of sundry / suspense entries which are
reversed in the transaction being inquired.

Viewing of REVERSED ENTRIES

Menu Option IOT AS SHOWN ABOVE IN SCREEN NO. 6

Enter Filter criteria as F (that means fully adjusted entries) & Press F4
System will show the adjusted entry and if the entry is selected then the system
will shown the entry with which it has been adjusted as shown in the following
screen.

the entry can be exploded to reach the TM detail where from the same has been
created.

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 ACCOUNT FREEZING
Prepared By : Anil K Aggarwal
Sr.Faculty, IT Centre, Faridabad

In Finacle AFSM menu option allows a user to Freeze or Un-freeze any or all
accounts of a Customer.

Freezing of Account/Accounts.

Step Field Action

1. Menu option Execute Menu Option AFSM press F1, following
screen will appear displaying various functions which
can be performed.

2. Function Enter F in the Function Field for Freezing an account &

press Tab.
3. Account Id Enter Customer_id of the customer whose account is to
3a. Customer_id be frozen & press Tab.
4. Freeze Enter Freeze Reason Code. Valid codes can be
Reason Code selected from the list, which can be seen by pressing F2
key. Press Tab.
5. Freeze Code Enter Freeze Code i.e. T for Total Freeze, C for freezing
Credit only and D for Debit freeze only. Press F4.

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 System will display a list of all accounts of the customer
whose customer_id has been given in the customer_id
column duly marked * in their beginning. It means
system has selected all the accounts of a customer. The
accounts which are not to be marked freeze can be
deselected by pressing Shift+F4. That means * prefixed
accounts can be marked as Freeze. The screen will
appear as follows:

Step Field Action

6. Press F10 to commit.

Verification

Step Field Action

1. Function Enter V for verification and press Tab.
2. Customer id Enter Customer id of the account holder and Press F4.
System will display all the accounts which have been
selected for marking freeze duly prefixed with * This has
been shown on next page below. Press F10 to commit.
The account has been marked as Freeze.

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Unfreeze

Step Field Action

1. Function Enter U in the Function Field and press Tab to go on to
the next field.
2. Customer id Enter Customer id of account holder whose account is to
be unfreeze & Press F4. System will display the screen
as shown on the next page.

Press F10 to commit.

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Like Freeze, UN Freeze also requires verification. The procedure is the same as
applied in case of Freezing of account.

Inquiries can be made through Menu Option ACS or ACSP and enter the Freeze
Flag as T, C or D for Total, Credit or Debit Freeze respectively, followed by
pressing F4. The following screen will appear.

The above screen has shown all the accounts marked as frozen.

Similarly, if account status is to be seen whether the same is frozen or not then
inquiry through Menu Option ACM or ACI be made under access General Detail
2nd page. The following screen will appear:

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 LIEN MAINTENANCE

Prepared By : Anil K Aggarwal

Sr.Faculty, IT Centre, Faridabad

For the purpose of future settlement of the debt or obligation of a customer, if

Bank retains any of his deposits, is referred to as Lien. This is a type of caution
on the customer deposit account/s, so that the amount under lien may not be
paid through an oversight. By marking lien on an account, the clear balance
amount gets reduced to the tune of lien amount. The customer is not allowed to
withdraw the amount of lien (full or part) unless the lien is vacated. A user
defined lien can be marked manually through menu option ALM. Here in this
chapter we shall explain the procedure to mark user defined lien.

1. Account Lien Maintenance

System permits to place User Defined Lien on various types of accounts using
menu option ALM. Through ALM, we can Add, Modify, Inquire, Verify Lien &
can cancel it before verification. The provision is also available to view List &
History of Lien.

2. Lien Marking

Invoke menu option ALM. On invoking this menu option system shall ask for
Password of the user invoking this menu option. Enter Password and Press F4.
Repeat the Password & Press F4. System will display ALM Screen. To see the
various functions Press F1, system will display a window showing all the
functions, as referred above under para 1. Click on Ok, to close window.

Step Action
1. Enter A in the Function field for adding/marking Lien & Press Tab.
2. Enter A/c No. on which the lien is to be placed & Press F4.
System will itself pick up the module type as ULIEN & cursor will blink on
the field (New Lien Amount) at the bottom showing field value as 0.00.
Make the field blank either by deleting 0.00 or Press Ctrl F.
3. Enter Lien Amount and Press Tab.
4. Enter Lien Expiry Date if available. Normally the lien expiry date is not
available; therefore enter the maximum date like 31.12.2099 or the same
field can be left blank. Press Tab.
5. Enter the reason code for marking lien. List of reasons can be seen by
pressing F2. Select the reason from the list by pressing Shift F4. Press
Tab.
6. Enter the remarks if any, if the reason code is selected as others then the
reason may be entered in this field.

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The screen will look like as follows:

ALM Screen showing various fields duly entered.

TO ENTER MORE LIEN ON THE SAME ACCOUNT PRESS DOWN ARROW

KEY & FOLLOW STEPS 3 TO 6.

7. Press F10. Lien has been entered. Verify the same.

3. Lien Verification

Once the lien is marked, it has to be verified by other user having sufficient work
class. The menu option is the same i.e. ALM.

Step Action
1. Enter V in the Function field of the Account Lien Maintenance Screen.
2. Enter Account Number in the Account No. field (or Press F2, the system
shall list all the accounts on which liens have been marked but not
verified. Press Shift+F4 to select the account which a user wish to verify)
and press F4 to Accept.
3. A list of records of liens on the account to be verified is displayed.
The cursor ( > )is positioned at the first record in the list.
4. Use up arrow, down arrow key to move to the record that you want to
verify.
5. Press F10 to commit. The cursor will return to the Function field. Press
F3 to quit from ALM.

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System will display ALM screen with lien details as shown below:

4. Modify existing Lien and/or Marking another Lien in the same account.

Step Action
1. Invoke ALM menu option.
2. Enter M (modify) in Function field & Press Tab, Cursor shall appear on
A/c No. Field.
3. Enter Account Number and Press F4. System shall display the lien
already marked in the account and cursor will appear on the lien amount
field.
4. You can modify details of existing lien. Use arrow key to navigate
through multiple records. To mark new lien Press down arrow key at the
last lien record, the amount field shall display 0.00. Delete 0.00 and enter
the amount of another lien to be marked. Press Tab.
5. Enter Lien Expiry Date (this is not mandatory). Press Tab.
6. Enter valid reason for marking lien.
The reason can also be selected from the list as described above in Lien
Marking. Press Tab.
7. The cursor shall blink on the next blank field. This is the text field. Any
remark, if required, can be filled in it.

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 screen showing addition of second lien in the same account through
modify mode.

5. Other user has to Verify new lien as per the procedure explained above
under heading 3. Lien Verification. This completes the addition of new lien
in the same account.

6. Lien Revocation/Modification
Step Action
1. Enter M in the Function field of the Account Lien Maintenance screen.
2. Enter the account number in the Account Id field and press [F4].
3. A list of records of the liens on the account is displayed. The cursor is
positioned in the Lien Amount field of the first record.
4. Use down arrow key, or up arrow Key, to move the cursor on to the
record that you want to modify or vacate/revoke.
5. Enter/modify details of the lien i.e. if the amount of lien is to be
vacated/revoked then modify the lien amount to 0 (zero) or if the lien
amount is to be increased or reduced then modify the amount to that
extent and press F10 to commit. The cursor will return to the Function
field.

7. Verifying Lien Modification/Revocation.

Procedure of verification is the same as described above.

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8. LIEN INQUIRY

Inquiry on lien on any account can be made through the menu option ALM.
Invoke ALM option. Enter I in the function field and fill the Account Number on
which the inquiry is to be made. Press F4. System will display list of all liens
marked on the account as shown below:

Lien History:

If history of lien is to be seen then Enter H in the Function field on the ALM
Screen, enter the Account Number & Press F4. The system will display the
screen shown on next page.

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 screen showing above history of lien in an account
Here in the above screen it can be noticed that first lien of Rs. 2000/- was
marked on 17.04.2003 and then it was released on the same date. Again on
17.04.2003 another lien was marked for Rs. 25000/- of which the general details
were modified and the same was released on the same date. It can be noticed
that before the date of lien creation/modification of each record one alphabet M,
or R, or G, are shown which means M for Marked, R for Released and G for
General Modifications.

The other details relating to history as shown above can be viewed by exploding
(Press Ctrl+E key) on any of the records. The screen will appear as shown on
the next page.

How to see Lien marked through ACI/ACM?

Lien marked in an account can also be inquired through the menu option ACI or
ACM and sub option T. System will show all the records of existing liens in an
account. This can be further exploded by pressing Ctrl+E key.

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 screen showing above lien released

screen showing above lien is marked

 

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 INVENTORY MOVEMENT BETWEEN LOCATIONS
Prepared by: Anil Kumar Aggarwal
Sr. Faculty, IT Centre, Faridabad

Cheque Books, Demand Drafts, TPO, FDR, Cash Order etc. are called as the
Inventory in Finacle. As per the manual procedure, these forms are kept in
Double Lock (DL) when they are received from Stationery Department. Before
printing/issuing such instruments, it’s very necessary to move such inventory
from DL to the Employee location.

In Finacle, Inventory Movement is the activity through which these Security

Forms are moved from one location to another location like from Outside location
(stationary division) to Double lock (i.e. branch), from Double Lock to Employee,
from Employee to another Employee. IMC is the menu option in Finacle through
which the inventory can be moved from one location to another location. The
procedure for moving the inventory is described below:

A. MOVING OF INVENTORY FROM ONE LOCATION TO ANOTHER.

1. Invoke menu option IMC. The following screen will appear and
cursor will appear in the Function field.

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 2. Press F1 key to see the valid function codes on message bar.

3. Enter A for ADD, in Function field and Press F4, the cursor will appear in the
next block at SOL ID & From Locaton field.
The CBS environment has provided a platform to strengthen the mechanism of Inventory
Management. To take advantage of the system, as it has been decided that the security
forms meant for dispatch to CBS branches will be entered in the Inventory Management
Module by Ptg. & Sty. Department through transfer mode, taking ‘From’ Sol ID as their
own Sol ID and ‘To’ Sol ID as the Sol ID of concerned branch. The system will display
the message ‘transaction partially verified’ and create the transaction ID. The transaction
ID and the date of transaction will be noted by the Ptg. & Sty. Deptt on the advice and
sent to the concerned branch, along with security forms, as per present procedure.

Here the inventory detail will be duly entered by Printing and Stationery Division.

But if the stationery is sent by Printing & Stationery Division without entering in
IMC or the movement of Inventory is to be done within branch then following
procedure is to be followed:

Execute menu option IMC. Enter A for ADD, in Function field and Press F4, the
cursor will appear in the next block at SOL id & From Locaton field.

Enter your SOL id in SOL id field & ZZ and EXT in From Location field. Same
SOL id is to be entered in To Location SOL id Field (as the inventory is being
moved from outside of the system to Double of the system of your branch only) &
Press F4 the cursor will appear in the next block at the Inventory Class/Type
field. as shown below:

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6. Enter Inventory Class like CHQ for Cheque Book, CO for Cash Order, DDS for
Demand Draft, SI for Stock Invest, TDR for Term Deposit Receipt, TPO for TPOs
etc. The list of Inventory Class can be seen by press F2. Please see below:

144
:

the type of inventory will be automatically be selected if the class is selected from
the list by pressing Shift F4, otherwise enter the type of inventory and press Tab
or Enter key to go on to the next field.

7. Alpha. Enter Alpha Series of inventory e.g. ABZ & press Tab or Enter key to
go on to the next field.

8. Start No. Enter Start No. of inventory e.g. the start no. is 100001. Press Tab
to go on to the next field.

9. End. No. enter the end no. of inventory e.g. e.g. 101000 & press Down
Arrow Key the system will automatically display the quantity which is being
moved and the cursor will appear on the next line. Please see below:

9. Follow steps 6 to 9 for moving another inventory from the location & to the
location as specified in function block. Finally, press F10 to commit the record.

10. The system shall generate an Inv. Tran. No. like 16248 (as shown below).
Please note this transaction no.

11. Verify this inventory transaction through the menu option IMC,

B. VERIFICATION OF INVENTORY MOVEMENT:

1. Invoke menu option IMC, enter V for verification and press Tab to go on
to Invt. Tran. No. field.

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2. Enter Invt. Tran. No. In our example it’s 16248 and press F4 to go on to
the next block.
3. System shall show the following screen duly displaying the record of
inventory to be verified.

4. Press F4, the system will display another screen as follows:

5. Enter password of Authorised Officials who can operate Double Lock. In

this case the authorized officials are 417700OF11 & 417700OF03. User
417700OF11 & 417700OF03 have to enter their passwords in the
respective fields. On accepting password the flag of password will
automatically convert to Y from N as shown above. Finally Press F10 to
commit.
6. The system will give the message Record Verified as shown in the
following screen.

C. INVENTORY MOVEMENT FROM DOUBLE LOCK TO EMPLOYEE

1. Invoke menu option IMC.

2. Enter A in the Function field and Press F4, the cursor will appear at the
field From Location in the next block.
3. Enter DL in the first field & DL in the next field (if the inventory is being
moved from Double Lock to Employee) that means inventory is being
moved from Double lock to Employee for his further action. & press Tab or
ENTER Key twice, the cursor will appear at To Location field.

146
4. Enter EM in the first field and Employee’s Employee ID (i.e. generally PF
No.) of the user to whom the inventory is being moved/issued, in the To
Location field, as shown in the following screen. This Employee id/PF
No. can also be selected from the list which is available by pressing F2.
Press F4, the Cursor will appear in the next block at the Inventory
Class/Type field.

5. Enter Inventory Class/Type, Alpha, Start No., End No. as explained at

Point No. 6, 7, 8 & 9 under the procedure MOVING OF INVENTORY
FROM ONE LOCATION TO ANOTHER, above.

Press F10, the system will generate a inventory transaction id, note down
the transaction id number.

To verify this inventory movement, invoke menu option IMC. Enter

Function as V for verification, enter inventory transaction id and Press
F4, system will display the inventory record moved to the employee
location. Press F4, the following screen will appear:

Follow the procedure as explained at point no. 5 under title VERIFICTION

OF INVENTORY. Please note that apart from entering password of DL
Authorisers, Password of inventory recipient’s user will also to be entered.

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D. INQUIRE, SPLITING & MERGING OF INVENTORY

After the inventory is issued at the employee location, the concerned

employee should execute the menu option ISI to inquire that whether the said
inventory is available at his location. See the following screen on execution of
menu option ISI, the Locn Class/Code is automatically displayed of the user
at whose location an inquiry is made. Enter Inventory Class/Type and
Press F4.

screen 1
On pressing F4 as explained above, the following screen will appear:

screen 2
Press Ctrl E, the system will display the record of the inventory as shown
below:

screen 3

Press F3 three times to come back on the Function Field of ISI menu.

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E. SPLITTING OF INVENTORY

Invoke ISI menu option, enter S in the Function field & Press F4 for splitting
the inventory. The cursor will appear at Locn Class/Code field, Press Tab
key twice. Let’s take am example of splitting above mentioned inventory
available at employee location. Enter CHQ as Inventory Class and CA25 as
Inventory Type as shown below:

screen 4
Press F4, the system will show the inventory record as shown in the screen 3
above. Press Shift F4 to select the record. The following screen will appear
wherein the Start Serial Number is shown by default by the system.

screen5

Press Tab to go on to Items per Unit field and enter 25, as this inventory is
to be splitted in the unit of 25 each, Press Tab and enter No. of Units, as 4 &
Press F10, the system will display a message as Record Split is
Successful! & the cursor will appear at the Function Field. To see the
splitted record of inventory, delete S in the Function field and enter I for
Inquire and Press F4 the cursor will appear in the next block. Press Tab
twice. Enter Inventory Class as CHQ & Type as CA25 & Press F4, a
screen will show the record as shown above in the screen 2. Press Ctrl E,
the system will display the splitted record of inventory in the unit of 25 leaves
each as shown below:

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 screen 6
Press F3 four times to come back on to the main menu screen.

F. MERGING OF INVENTORY

At the time of day end when the remaining inventory is to be returned back to
the Officer concerned, User can MERGE the splitted inventory and move the
inventory back to the officer. The system does not restrict a user to move the
inventory without merging.

To merge the inventory invoke menu option ISI, enter M in the Function Field
and Press F4, the cursor will appear at the Locn Class/Code, Press Tab &
enter Inven. Class/Type & Press Tab. Enter Start Serial Number i.e.
Alphabetic portion of inventory & start serial number of inventory to be
merged & Press Tab. Enter Quantity, as shown below:

screen 7

Press F4, the system will shown another screen displaying the records to
be splitted, as shown below in the screen 8:

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 screen 8

Press10. System will shown the message Records Merger is Successful !

This can again be inquired into whether the merger is successful.

G. DESTROYING OF INVENTORY

If any inventory is to be destroyed say e.g. the Draft is not printed properly by
the system then we have to select next number of inventory for printing of that
Draft but the earlier number of Draft Leaf has to be destroyed. The procedure
for destroying an inventory is the same through the menu option IMC as we
follow at the time of moving an inventory from one location to other location.
In case of Destroy, the To Location Field has to entered as DI DI as shown
in the following screen:

screen 9

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MENU OPTIONS:

IMC For Functions: A-ADD, I-Inquire, L-List, M-Modify, V-Verify & X-

Cancel.

For generating List of Inventory:

Enter L for List in Function field & Press F4 twice, the system will
display list of all type of inventory with the status as Authorised,
Entered but not Authorised & Deleted.

If list of Authorised, Entered but not Authorised & Deleted

Inventory at a particular location is to be generated then enter the
Location Code along with the Status of Inventory and Press F4.

ISI For Inquiry, Splitting & Merging of Inventory.

ISIA For Inquiry, Splitting & Merging of Inventory, at other locations.
ISR Inventory Status Report at EM (own location)
ISRA Inventory Status Report at other Locations
IMR Inventory Movement Report
IMI Inventory Movement Inquiry.

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 CHEQUE BOOK ISSUE & MAINTENANCE
Prepared By : Anil K Aggarwal
Sr.Faculty, IT Centre, Faridabad

Cheque Book can be issued by the user at whose location the inventory is
available.

How to Issue Cheque Book:

Cheque Book can be issued using menu option ICHB. The issue of Cheque
Book is complete only after the same is verified through menu option ICHB by
the other User.

Invoke Menu Option ICHB

On invoking the menu option ICHB, the following screen shall appear:

cheque book issue first screen

Function Block is mandatory to be filled in. The valid options are I for Issue, V
for Verify, X for Cancel & P for Print. In our Bank Print option is not being
used and cancellation of Cheque Book can be done before the same is issued
and verified.
To issue a cheque book, Enter I in the function block and Press Tab. The
cursor will go on the Account No. field. Enter account number to which the
cheque is to be issued and Press Tab. The cursor will blink on Cheque Book
Ack. Obtained. Enter Y if the acknowledgment of cheque book is received, else

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enter N. Here, it is clarified that when an account holder comes in person to get
the cheque book issued then this field has to be filled in Y because in such case
there is no need to obtain its acknowledgment. In case the cheque book is to be
issued to a third party then the Cheque Book Ack. Obtained Flag is to be
entered N till the acknowledgement is received. Press F4, to go to next block.
Cheque Book allowed for the account flag, Balance in the account and Total
Unused Leaves will be displayed by the system.

The cursor will blink on Cheque Book Type. Issue Date i.e. BOD Date and
Cheque with i.e. the Employee_id (on whose location the cheque book is
available) fields are displayed by default.

Press F2 for viewing the list of Cheque Book Type (i.e. SB Cheque Book, CA
Cheque Book etc. containing 20 leaves or 25 leaves) available for issue. Select
the related Cheque Book Type by pressing Shift+F4 and press F4, the system
shall display the cheque books available for issue as shown in the following
screen:

Select the cheque book to be issued from this list by pressing Shift+F4 and
press F10. The cheque book stands issued. But the same is to be verified.

Verification of Cheque Book Issued:

Verification of cheque book is to be done through the menu option ICHB. Invoke
menu option ICHB, enter V in Function and press Tab. Enter Account number to
which the cheque book is issued or press F2 to see the list of Cheque Book

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issued pending for verification and select the Account No. by pressing Shift+F4.
Press F4, the system shall display the cheque Book issued as per the following
screen:

The cursor shall blink on the field Collect MICR Charges? By default the value
is Y, the same can be set to N if no charges are to be collected. PressF4, the
cursor will appear in the beginning of the Cheque Book Record. Press F10 to
commit. The cheque book issued is verified. However, in case the cheque
book is issued to the Minor A/c then the system shall raise an exception, which
can be accepted by pressing F4 or if not then to Quit by pressing F3.

Cheque Book Acknowledgement: The Cheque Books issued of which the

acknowledgement flag has been given as N, can be marked as Y through the
menu option CHBM (Cheque Book Maintenance). The valid values are A:
Acknowledge, C: Caution, D: Destroy, X: Cancel, I: Inquire and U: Undo
Caution.

Acknowledge, Caution, Destroy, Cancel, Inquire, verify and Undo Caution can be
done through CHBM.

A: Acknowledge, invoke menu option CHBM and enter A. Press Tab, the
cursor shall blink on the Account number field. Enter Account no. in which the
cheque book is to be acknowledged and Press F4. The under mentioned screen
will appear.

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If required the details of each leaf of Cheque book can be seen by exploding the
record here. But for acknowledging the Cheque Book select the record, as
displayed above, through Shift+F4 & Press F10 to commit.

Acknowledgment Verification

This is to be verified through the menu option CHBMAU by other User. The
other user shall invoke the menu CHBMAU, Enter V in the Function Block and
Press Tab, Enter Account No. and Press F4. Same screen as shown above
shall appear. Press F10 to Commit. However, If a user wants to see the status
of each leaf, before committing, he may note down the begin cheque number and
press F3. In the function block, enter the begin cheque number in the Begin
Chq. No. Field and Press F4, the system shall display the status of all the
cheque leaves (down arrow key can be used to see more records) as follows;

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Press F10 to commit. The acknowledgment is verified.

C: Caution: Caution can be marked on the cheques of which the status is

UNUSED. That is to say that caution cannot be marked on a cheque which has
not been acknowledged. Caution on a Cheque can be marked through menu
option CHBM.

Invoke menu option CHBM: Enter C in the Function Field, Press Tab, Enter
Account No., Press Tab, Enter Begin Ch. No., Press Tab, Enter No. of Leave &
Press F4, system will display equal number of cheques as entered in No. of
Leave Column starting from the Begin Ch. NO.

The system will also display the Current Status of Cheque and New Status of
Cheque as shown in the next screen.

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Press F10 to commit.

Verification of Caution: The caution marked Cheque can be verified with the
menu option i.e. CHBMAU by the other user. Invoke the menu option CHBMAU,
Enter V in the Function Field, Fill in the Account No. and Begin Ch. No. &
Press F4. The system will display Cheque pending for verification of Caution.
Press F10 to commit.

It is to be noted that system allows payment of caution marked cheques.

However, an exception Cheque Cautioned <Manager> is raised at the time of
its posting/verification.

Caution can be unmarked by UNDO function through the menu option CHBM.
Invoke the menu option CHBM; enter U in the function field. Enter A/c No.,
Begin Ch. No. & No. of leaves & press F4. System will display the cheques
selected for unmarking caution. Press F10. Caution has been unmarked.
Verify the same with the menu option CHBMAU. Enter V in the function field.
Enter A/c No., Begin Ch. No. & press F4. System will display the cheques
selected for verification of unmarked Caution. Press F10 to commit.

Destroy of Cheque/s

At the time of closure of an account, as per the procedure the customer has to
surrender the unused Cheque leaves. In that case these Cheque leaves are
required to be destroyed. There is a provision available in Finacle that we can

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mark Cheque leaves as destroyed through menu option CHBM. How to mark a
Cheque leaf as destroyed is described as follows:

Invoke menu option CHBM.

Enter Function as D for Destroy. Press Tab and enter Account Number to which
the Cheque leaf pertains. Enter Begin Cheque No. and Number of Leaves, to
be destroyed, as displayed in the following screen, and PressF10 to commit.
The Cheque leaves are marked to destroy. This is required to be verified
through the menu option CHBMAU but by the other user as explained ahead.

Destroy Verification

Invoke menu option CHBMAU, enter V in Function field & Press Tab, Cursor
shall move on to the Account Number field. Enter Account Number & press
Tab. Enter Begin Cheque Number and Press F4. System shall display the
Cheque leaves marked for Destroy as shown in the following screen. Press
F10, cursor will blink at the Function field. This means that the cheque leaves
marked for Destroy have been verified. Press F3 to come on to the main menu
of Finacle.

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Inquire a Cheque Book

Inquiry of a cheque book can be made through the menu option CHBM. Through
this menu option we can know as to how many cheque books have been issued
in a particular account, their date of issue, number of cheque book starting from
with number of leaves and leaves’ status. The Inquiry procedure has been
explained as under:

Menu Option CHBM

Invoke CHBM and enter I in Function Field. Press Tab and enter Account
Number in which inquiry of a cheque book is to be made. Press F4, the system
shall display the screen as shown on the next page. Any cheque book can be
selected (Shift F4) and exploded by pressing (Ctrl E)

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 The above screen shows all the cheque books issued to an account.

Screen showing status of each leaf of a cheque book after the cheque book
record has been exploded.

Same way the inquiry of other cheque book leaves can also be made.

Cheque Book inquiry can also be made while working in any screen or any menu
option without quitting from it. User can press F5 or can click on Background

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at the menu option bar, the system will display the Background Menu as shown
on the next page. At the Background menu delete the number appearing in the
Make your Choice field and enter the same again before pressing F4. CHBM
screen will be displayed. Enter I (for inquire) & A/c No. & Press F4. System
shall display the same screen as shown above (1st Screen) under the title Menu
Option CHBM. If user wants, the cheque book record can be exploded here too,
for looking at status of cheque book leaves as described above.

Display of Background Menu.

Cheque Book inquiry is also available through Transaction Maintenance and

Account Ledger Inquiry menu options. In TM or in ACLI, if you enter valid A/c No
in the appropriate field and explode Press Ctrl E, the system shall bring the ACI
screen, with cursor blinking at Enter Option Field. Type Q (Cheque Book
Inquiry), in the Enter option field and press F4 to see the cheque books issued
to the customer, in the account entered in TM.

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 Screen shown above when exploded in TM menu option at A/c No. Field

User can quit by pressing F3.

STOP PAYMENT

Stop payment of a cheque can be marked in Finacle through the menu option
SPP. The valid codes are <S> for marking Stop Payment, <R> for Revoke, <I>
for Inquire, <P> for Print of letter to the customer <D> for Reprint of letter, as
shown below:

screen 1
Invoke SPP menu, enter S for marking stop payment, press Tab, enter Account
No. to which the cheque is issued and enter Begin Cheque No. (this is a
mandatory field). Enter cheque no. to be stopped and enter No. of Leaves

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(mandatory field) i.e. enter 1 if only one cheque is to be stopped or if there are
more than one cheque (in seriatim) to be stopped, and then enter equal number
of leaves. Press F4, system will display the balance in the account on the
screen by default. Enter Payee Name, Cheque Date, Cheque Amount, if any
& Reason Code from the list available. Press F4, the cursor will blink on the
option field as displayed in the next screen.

Screen 2 See above Cursor is blinking on Option Field.

Enter C for charge details and Press F4, the following screen will appear
displaying charges applicable. These charges are editable.

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 screen 3
Press F4 and then F10 to commit. Verify stop payment marking with some
other user.
Verification can be done through the menu option SPPAU.

Invoke SPPAU, enter V in Function field, press Tab & enter Account No.
followed by Begin Cheque No. (Account No. and Begin Cheque No. can also
be selected from the list press F2 Key at Account No. Field to see the list
enter Audit Date & User ID who has entered the stop payment and press F4,
the system will display the record as follows:

screen 4
select the record by pressing Shift F4. and then Press F4. The cursor will blink
on the MRT File Name field and show the FILE NAME spadvice.mrt which
enables the system to print the Stop Payment Advice. In case the Stop Payment
Advice is to be printed Immediately as soon as the record is verified enter I in the
Print Advice Field or if the advice is to be printed later then enter L and if the

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advice is not required then enter N for Not Required. See on message bar of
the next screen:

screen 5
Press F4 to bring the cursor on the Option Field.

To visit Charge details enter C here and Press F4 to see details and again Press
F4 to come back on the first page of Stop Payment Verification. Press F10 to
commit. System will display message as “Charge Transaction Created:
S13902”. That means system has also posted charges in the account in which
the stop payment has been marked. However, if system encounters any
exception then the transaction will remain in entered state which can be posted
manually through TM. Also in case Stop Payment Advice flag is given I then it
will also allow you to generate the advice as shown
below.

Screen 6
Enter F in Fore/Background? Field & N in Print Required field & Press F10 to
generate the Stop Payment Advice in PR menu.

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In case Stop Payment Advice is to be printed at the later stage then while
verifying the stop payment record enter L in Print Advice field & then can be
printed through menu option SPP.

To Print or Reprint the Stop Payment Advice, go to menu option SPP, enter P
for print or D for reprint & Press F4, the cursor will appear MRT file name field.
Press F4 again the cursor will appear on the first record of stop payment marked
as shown below:

screen 7

Bring the cursor on the record by pressing down arrow or up arrow key & select
the record for which the stop payment advice is to be printed by pressing Shift
F4 and then Press F4, the system will show the window to generate the advice in
PR as shown in screen 6 above. Enter F in Fore/Background? Field & N in Print
Required field & Press F10 to generate the Stop Payment Advice in PR menu.

Inquiry of stop payment Cheque Leaf can be made through menu option SPP,
use I Inquire Function & enter Account no., Begin Cheque No. & Press F4. The
system will display the latest status of stop payment by showing the Accept
Date/Time as shown below:

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 screen 8
Inquiry of stop payment can also be made by entering Account No. in the inquiry
mode after invoking SPP menu option and explode it by pressing Ctrl+E or click
at <Explode> available on the menu option bar. System will display the
screen (as shown below) with cursor blinking on Enter Option field.

screen 9

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Enter Q as shown above and Press F4. System will display record of the entire
cheque book/s issued in the account. This record can be further exploded. On
explode system will display the following type of screen

Screen 10: Screen showing each leaf status of a cheque book after the
record exploded

Press F3 Key to Quit.

Similar inquiry can also be made while working in TM or ACLI or through
Background menu, as explained above in menu option CHBM.

Press F3 Key to Quit.

Similar inquiry can also be made while working in TM or ACLI or through
Background menu, as explained above in menu option CHBM.

Revocation of Stop Payment

Revocation of stop payment is also done through the menu option SPP. Invoke
menu option SPP, enter R (for revocation) in the Function field, enter respective
details in Account No., Begin Cheque No. and No. of Leaves fields and Press

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F4 twice. System will display the details of stopped cheques with cursor blinking
on Option field as shown below:

Screen 11
While cursor is on Option field Press F10 to commit.

Verify this revocation through the menu option SPPAU. Invoke SPPAU, enter V
in Function field, press Tab & enter Account No. followed by Begin Cheque
No. (Account No. and Begin Cheque No. can also be selected from the list,
press F2 Key at Account No. Field (as shown in screen 4) to see the list and
Shift F4 for selection of record.) and then Press F4 twice. System will display
all the information entered for revocation of Stop Payment with cursor blinking on
Option field. Press F10 to commit.
Press F3 Key to Quit.

SUMMARY

1. Cheque Book can be issued through the menu option ICHB, Function as
I. Cheque Book can be issued by the user at whose location the inventory
is available. After issue the same is required to be verified. The
verification will also be done through the menu option ICHB.

2. Inquiry of a cheque book, marking of Acknowledgement, Caution &

Destroy of a cheque/range of cheques can be done through the menu
option CHBM.

3. Stop Payment & Stop Payment Revocation can be marked through the
menu option SPP.

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RELATED MENU OPTIONS - CUSTOMER MASTER CREATION, OPENING/
CLOSING SB /CA ACCOUNTS, ISSUE OF CHEQUE BOOKS,
TRANSACTIONS, STOP PAYMENTS, STANDING INSTRUCTIONS

DESCRIPTION PURPOSE
MENU
OPTION
CUMM Customer Master To Add a new Customer
Maintenance
OAAC Accounts Opening For opening new accounts
OAACAU Accounts Authorization For Verification / Modification /
Cancellation of Unverified Accounts
ACM Accounts Maintenance For Modification of Verified Accounts
And Other Inquiries/Maintenance
CACC Closure Charges To calculate/apply Account Closure
Collection Charges
CAAC Accounts Closing For closing accounts
CAACAU Accounts Closure - For Verification / Cancellation of
Authorization Closed Accounts
ICHB Issue Chequebooks For Issue, Verification, Cancellation
And Printing Of Chequebooks
CHBM Cheque Book For Marking Acknowledgement,
Maintenance Caution, Revoking Caution, Destroying
Unused Cheque Leaves and Inquiry
CHBMAU Cheque Book For verification of records created
Maintenance through CHBM.
INQACHQ Inquire A/C Number For For Inquiring Account Number From
A Cheque Cheque Number
CHBIR Cheque Book Issued For Printing Chequebook Issue
Register Register
TM Transaction MaintenanceTo Post Transactions in the
Accounts
ALM A/C Lien Maintenance To Mark/Release Lien on
Accounts
JTHOLDER List Joint Holders To view Joint Holders/ All
Related Parties
INTTM Interest Table To view/modify Interest Table
Maintenance Code (Rates)
SPP Stop Payment To enter Stop Payments
Processing

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SIM Standing Instruction To Add/Maintain Standing
Maintenance Instructions
PSP Pass Sheet print To Print Statement Of
Accounts
PBP Pass Book print To Print Passbooks
ACS A/C Selection To make inquiries on criteria-
based selected accounts
CUS Customer Selection To make inquiries on criteria-
based selected customers
ACCBAL Components of Account To view break-up of an account
Balance Inquiry balance
ACLI A/C Ledger Inquiry To view transactions in
Account Ledger
ACTI A/C Turnover Inquiry To view Turnover in account
ADVC Print Dr/Cr. Advice To To Print Advices based on
Customer selected criteria
VCHR Print Dr/Cr. Voucher To Print Vouchers based on
selected criteria
ABMR Report Of A/Cs Below To print list of accounts below
Minimum Balance minimum balance
AFSM Account Freeze Status To maintain freeze status in
Maintenance account
CBM Customer Becoming To inquire / update status of
Major minor a/c
ACLPCA Customer A/C Ledger To print Ledger Printout of
Print criteria-based selected
accounts
CUMP Customer Master Print To print Master Details for
Customer’s Accounts based on
Selected Criteria
TACBSH Transfer Accounts To transfer Accounts From
Between Subheads Inoperative to Operative
Category
INTRUN Interest run on account Application of interest on
accounts

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 DEMAND DRAFTS
Prepared by – Virendra Kapur
Sr.Faculty, IT Centre, Faridabad

A. ISSUE OF DEMAND DRAFT

Case: I Issue of Single Demand Draft – Menu Option ‘TM’

1. Type ‘TM’ at the function block and press <enter>.
2. Type ‘A’ to add, enter transaction type/sub type (cash or transfer) and
press F4.
3. Type ‘DD’ at the a/c number field, enter DD amount, type ‘C’ at
transaction type block and enter transaction particulars. Use <tab> or
<enter> key to move to next field. Press F4. System takes the user to
additional details screen.
4. If tran type is ‘Transfer’, modify create contra flag to ‘Y’, else do not
modify the flag.
5. Enter drawee bank/branch code.
6. Enter name of payee, purchaser a/c number (if tran type is ‘transfer’)
and name of purchaser.
7. In the print option field, type ‘I’ for “immediate printing” or ‘L’ for
printing at a later stage and B for bulk printing. Press F4.
8. System displays the DD commission charges which are modifiable.
Press F4 again. System takes the user to TM screen option block.
Type ‘P’ to post and press F4. Post all part trans. Press F10.
9. If the print option in additional details screens is ‘I’ (immediate), system
takes the user the DD print screen which displays the entire DD
particulars like DD serial number, payee’s name, date of issue, drawee
branch and the inventory details like type of inventory and its printed
serial number (for printing to go through, DD inventory must be
available at the user location). Press F4. The system displays the
printed serial number of the draft. Press F4 again. System prints the
draft and asks for confirmation – Is print OK and default populates ‘Y’.
If print is okay, press F10. If print is not okay, modify ‘Y’ flag to ‘N’ and
then press F10. Then use DDPRNT option to re-print the draft. In
either case, system displays the tran id, which the user has to note
down.
10. If the print option in additional details screen is ‘L’ (Later), then the
user displays the tran id, which the user has to note down. Use
DDPRNT option later to print the draft.
11. Verify the transaction (verification to be done by some other user).

Case II: Issue of Mass Demand Draft – Menu Option ‘DDMI’

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Mass issue of demand drafts is done using menu option ‘DDMI’. Through this
menu option, user can Add, Modify, Post, Print and Inquire on a demand draft.
Further, multiple DD’s can be issued on behalf of only one purchaser.

12. Type ‘DDMI’ at the finacle user menu option block and press <enter>.
13. Type ‘A’ at the function block and press F4.
14. Type ‘C’ for cash or ‘T’ for transfer type of transaction. If tran type is ‘T’,
enter tran sub type. Use <tab> or <enter> key to move to next field.
15. Type ‘DD’ in DD a/c number field, purchaser a/c number in case of
transfer tran for debiting DD amt and commission amt (name of
purchaser in case of cash transaction) and press F4.
16. Enter DD particulars like amount, drawee bank/branch code, payee
name and tran remarks. Use down arrow key to enter particulars of
next demand draft. Continue with the process till particulars of all DD to
be issued are entered.
17. Press F10 to commit. System displays tran id. Note down the same.
Post the same using menu option DDMI or TM.

B. PRINT A DEMAND DRAFT

CASE I – PRINT A SINGLE DEMAND DRAFT – MENU OPTION ‘DDPRNT’

18. Type ‘DDPRNT’ in finacle user menu option block and press <enter>.
19. Enter DD number to be printed, its date of issue and press F4.
20. If the system finds more than one record meeting above criteria, it
displays message “More than one DD record exists, enter tran id”.
Enter the tran id and part tran serial number and press F4. System
displays the particulars of the DD.
21. Press F4. System displays the inventory type and the printed serial
number of the DD and prints the draft. It then asks for confirmation “Is
print OK” and default populates ‘Y’ in the field.
22. If print is OK, press F10. The system will then move the inventory.
23. If print is not OK, modify ‘Y’ flag to ‘N’ and then press F10. Reprint the
draft.

CASE II – PRINT DEMAND DRAFT – MENU OPTION ‘DDPALL’

This menu option shows all unprinted DD’s for a particular date and user can
select the draft which is to be printed from the list by pressing the down arrow
key.

24. Type ‘DDPALL’ in finacle user menu function block and pres <enter>.
25. System by default populates the BOD date. This can be modified.
Enter the date for which the drafts need to be printed.

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 26. Press F4. System displays the DDPRNT screen and by default
displays the particulars of first DD to be printed. Press F4 twice.
System prints the drafts and asks for confirmation. Press F10.
27. The system displays the next DD to be printed. Press F4 twice. System
prints the draft and asks for confirmation. Press F10.
28. Repeat above step till printing of all drafts is over.
29. Press F3 to quit.

CASE III – PRINT DEMAND DRAFTS WITH SELECTION CRITERIA –

MENU OPTION ‘DDBP’

Using above menu option, user can print drafts that meet the selection criteria
given above.

30. Type ‘DDBP’ at finacle user menu option block and pres <enter>.
31. Enter selection criteria. This could be DD no from/to, Issue date
from/to, DD amount from/to, Tran id from/to, Drawee branch code,
Purchaser a/c number, Purchaser name, Payee name etc. Press F4.
32. System displays all records meeting the selection criteria as specified
above. Select ‘P’ for print and ‘R’ for reprint and press F4.
33. System takes the user to DDPRNT screen and picks up DD for printing
one by one. Repeat step nos 26 to 29.

The user will not be able to indicate ‘R’ where DD is not even printed once and
also ‘P’ where it is already printed. The main advantage of this option is that the
user is able to select records for both printing and reprinting in one shot.

CASE IV – RE-PRINT A DEMAND DRAFT – MENU OPTION ‘DDREPRNT’

Reprinting of drafts can be done only when the original printing is already done.
The user will not be able to select a record for reprinting which is not already
printed. Reprinting is also required in case of issue of duplicate DD.

34. Type ‘DDREPRNT’ at finacle user menu option block and press
<enter>.
35. Repeat step no 19 to 23 as explained above.

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C. CANCELLATION OF DEMAND DRAFT – MENU OPTION ‘DDC’

A draft, which has been issued, can be cancelled only after it has been printed.
Further, it can be cancelled only by the issuing sol and not by any other sol within
data centre.

1. Type ‘DDC’ at finacle user menu option block and press <enter>.
2. Type ‘C’ to cancel at the function block and press F4.
3. Enter DD number, date of issue, tran type (cash or transfer) and put ‘Y’ in
create service charge tran field and press F4.
4. If there are more than on DD’s meeting the above criteria, system displays
the message “More than one DD exists, enter tran id”. User then has to
enter tran id and press F4 again (tran id means the id of the transaction by
which the DD was originally issued. If tran id is not known, the same can
be inquired using FTI menu and specifying instrument type as ‘DD’, date
of issue of DD, tran type cash or transfer and amount of DD).
5. The system displays the particulars of the draft. If the draft was issued by
debiting the customer’s a/c, system also displays the customer a/c number
if tran type above is selected as ‘T’ (for transfer). Press F4. You are now in
the remarks column.
6. Enter suitable remarks and press F10.
7. System displays message “DD has been cancelled successfully. Tran ids
are “_”. Note down the tran id and post the same through TM menu.The
transactions can also be posted through menu option DDC function code
as P and enter the tran Id of the first tran.by pressing F4 and F10 keys the
system posts both the transactions.

D. MARK A DEMAND DRAFT AS LOST: MENU OPTION ‘DDLOST’

Status of a demand draft, which has been printed, can be marked as ‘Lost’ only
by the DD issuing branch. This is a pre-requisite for issuing a duplicate DD.

1. Type ‘DDLOST’ at finacle user menu option block and press <enter>.
2. Enter DD number, its date of issue and DD issue tran id (in case multiple
records with same DD number and date of issue exist) and press F4.
3. System displays the particulars of the demand draft and asks for
confirmation “Non Payment Advice Required”. If the value for this field is
‘Y’, then user has to enter receipt of non-payment advice using menu
option ‘DDNPADV’ before issue of duplicate DD. If the value for this field
is ‘N’, then ‘DDNPADV’ is not required.
4. Press F10 to commit. System updates the status of DD as ‘Reported Lost’

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E. ENTER RECEIPT OF NON PAYMENT ADVICE IN CASE OF LOST DD:
‘DDNPADV’

When the “Non payment advice required” flag is ‘Y’ in DDLOST, then entry of
receipt of non payment advice from the drawee branch becomes mandatory.

1. Type ‘DDNPADV’ at finacle user menu option block and press <enter>.
2. Enter DD number, its date of issue and DD issue tran id (in case multiple
records with same DD number and date of issue exist) and press F4.
3. System displays the particulars of the demand draft. Press F10 to
<commit>.

F. ISSUE OF DUPLICATE DEMAND DRAFT – MENU OPTION ‘DDD’

A duplicate demand draft can be issued only after the status of original demand
draft has been marked as ‘Lost’ and non-payment advice from the drawee
branch has been entered in ‘DDNPADV’.

1. Type ‘DDD’ at finacle user menu option block and press <enter>.
2. Enter original DD number, date of issue, tran id (in case multiple record
exists) and put “create service charge” flag to ‘Y’. Specify tran type as ‘C’
for cash or ‘T’ for transfer. Press F4.
3. System displays the particulars of the demand draft. Press F4 again.
System displays duplicate DD issue charges. Enter transaction remarks in
the “Remarks” column and press F10. System displays the message
“Duplicate DD has been issued successfully. Tran id is ____. Customer
has to pay Rs._____”. Note down the tran id
4. Post the transaction through ‘TM’ menu.
5. Print the demand draft using menu option ‘DDREPRNT’.

G. PAYMENT OF DRAFT

PAYMENT OF SINGLE DRAFT – MENU OPTION ‘TM’

1. Type ‘TM’ at finacle user menu option block and press <enter>.
2. Type ‘A’ to add at the function block and specify tran type and sub type.
Press F4.
3. Type ‘DD’ at the a/c number field, enter DD amount, specify tran type
(credit or debit), enter tran particulars, type ‘DD’ as instrument type, enter
running serial number of the DD as instrument number and its date of
issue and press F4. System takes the user to additional details screen and
default populates the DD particulars.
4. If tran type is ‘T’ (for transfer) then modify create contra flag to ‘Y’.
5. If more than one DD exists with matching particulars, system displays
drawee branch code of one of the DDs. User has to modify the drawee

177
 branch code, if required and enter other particulars of the DD and press
F4.
6. System takes the user to TM screen option block. Select ‘P’ for post and
press F4. Post all part trans. Press F10 to commit and note down the tran
id.
7. Verify the transaction (verification to be done by other authorized user).

H. MASS PAYMENT OF DEMAND DRAFT – MENU OPTION ‘DDMP’

Mass payment of demand drafts can be done using menu option ‘DDMP’. This
feature is enabled only when credit of all demand drafts has to go to only one
account. Further, the credit will also be consolidated credit.

1. Type ‘DDMP’ at finacle user menu option block and pres <enter>
2. Enter tran type and sub type (cash or transfer), specify instrument type as
‘DD’, Enter DD a/c number (type ‘DD’), specify DD currency as ‘INR’, enter
payee name in case of cash payment and payee’s a/c number in case of
payment through transfer mode and press F4. System takes the user to
DD particulars screen.
3. Leave alpha code column blank. Enter running serial number of the DD,
its date of issue, amount and issuing bank/branch code. If draft is being
paid ex-advice, modify ex-advice flag to ‘Y’. Enter tran particulars and
press down arrow key to enter particulars of next draft.
4. Continue with the process till all the drafts to be paid are entered. Press
F10 to commit and note down the tran id.
5. Post the transaction using ‘P’ mode in DDMP option. At the function block,
type ‘P’ and enter tran id and press F4. System displays the particulars of
the payee as well as of all the drafts to be paid. Press F10 to commit.
6. If any of the particulars need modification, press F3 to quit and type ‘M’
instead of ‘P’ at the function block and enter tran id. Press F4. System
displays all particulars of the transaction. Make necessary modification
and press F10 to commit. Note: modification of transaction is to be done
before its posting as explained in step no.54.
7. Inquiry ‘I’ option is also available in DDMP menu.

I. INQUIRY & REPORTS

SPECIFIC DD ISSUED INQUIRY – MENU OPTION ‘DDII’

Using this menu option, user can inquire on the particulars of any specific DD
that has been issued.

1. Type ‘DDII’ at the finacle user menu option block and press <enter>
2. Enter DD number and date of issue and press F4.
3. System displays the particulars of the DD.
4. Press F3 to <quit>.

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DD CREDITS INQUIRY – MENU OPTION ‘DDIC’

Using this menu option, user can inquire on credits that have gone into the
centralized DD a/c. In this inquiry, system displays the date of issue, DD
number, issuing/drawee branch code, DD amount and name of payee. User has
to enter selection criteria.

1. Type ‘DDIC’ at the finacle user menu option block and press <enter>
2. Enter selection criteria like DD no from/to, Issue date from/to, DD amt
low/high, drawee bank/branch code, purchaser a/c number, inventory
type and number, print option, print flag, print count and press F4.
3. System displays all records meeting the selection criteria.
4. To see further details of any specific record, go to that record and
<explode>. System would display further details of that record.
5. Press F3 to return to previous screen.
6. Press F3 again to <quit>.

SPECIFIC DD PAID INQUIRY – MENU OPTION ‘DDIP’

Using this menu option, user can inquire on the particulars of any specific DD
that has been paid.

5. Type ‘DDIP’ at the finacle user menu option block and press <enter>
6. Enter DD number and date of issue and press F4.
7. System displays the particulars of the DD.
8. Press F3 to <quit>.

DD CREDITS INQUIRY – MENU OPTION ‘DDID’

Using this menu option, user can inquire on debits that have gone into the
centralized DD a/c. In this inquiry, system displays the date of issue, DD
number, issuing/drawee branch code, DD amount and name of payee. User has
to enter selection criteria.

179
REMITTANCES

Sr.No. Issue DO DO NOT

01. Issue of Demand Always credit centralized DD Do not credit HO
Draft A/c number (SOLID 3161411) A/c.
02. T/CI or T/BI where draft Do not use C/NR
TRANSACTION
amount => Rs.50000/- (cash/ normal
TYPE receipt) as tran type
where draft amt =>
Rs.50000/-
03. Issue more than one draft Do not issue single
DRAFT AMOUNT
where draft amount =>Rs.10 draft for Rs.10 lacs
lacs & above.
04. Modify commission amt as Do not modify
COMMISSION
displayed by the system, commission part
when required. tran where
commission has
For draft purchased in cash, been shown as
the system will take care of “zero”.
the additional commission
amount and it should not be
modified .
05. Initialize Ilinkweb before Do not close
PRINTING OF
initiating print option. ilinkweb during the
DRAFT day until all drafts
Ensure that default term id of have been printed.
the user initiating print option
is new_def/user_def. Do not initiate print
option unless UPM
of the user initiating
print option has
Ensure inventory is available new-def as its
at employee location initiating default term id.
print option and printed serial
number of draft as on the
leaflet is same as is appearing
on screen.

If print is OK, press F10

followed by F3.

If print is not OK, take 2nd print

of the draft and move the draft If print is OK, do
earlier consumed to destroyed not press F3
location through IMC. unless F10 is done.

180
 Ensure that all drafts are Do not forget to
printed before end of the day. move spoiled
inventory to
destroyed location.
06. Use DDC option to debit DD
CANCEL
a/c to cancel DD issued after
DEMAND DRAFT migration to finacle.

Use TM option to debit HO a/c

with visit screen flag as ‘X’ to For draft issued
cancel DD issued prior to prior to migration to
date of migration to finacle. finacle, Do Not use
DDC option to
If draft is cancelled in cash, cancel DD.
do attach cash receipt
voucher for collecting Do not forget to
cancellation charges along attach cancellation
with the cash payment charge voucher to
voucher. the cash payment
voucher
07. Use DDLOST option to mark Do not use
DUPLICATE
DD as lost and DDD to issue DDLOST and DDD
ISSUE OF a duplicate DD where date of options for issuing
issue is after the date of duplicate DD if date
DRAFT
migration to finacle. of issue of original
DD is prior to date
If date of issue is prior to date of migration to
of migration to finacle, handle finacle.
procedurally.

Collect duplicate issue

charges and prepare/print
related voucher.
08. Drafts drawn on finacle Do not send draft
SENDING
branches will have FINACLE advice to the
DRAFT ADVICE printed below the drawee drawee branch if
branch code. FINACLE is printed
Segregate drafts drawn on below the drawee
finacle branch and non-finacle branch code.
branch. For non-finacle drafts,
send draft advices to drawee
branches for drafts =>
Rs. 25000/-

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Pay Order( To be issued by CDPC’s/RCC’s/select branches only )

Issue DO DO NOT
S.No
01. Issue of Pay Always credit PO A/c Do not credit HO
Order (3161101) prefixed by sol id. A/c/DDA/c

02. T/CI or T/BI where pay order Do not use C/NR

TRANSACTION
amount => Rs.50000/- (cash/ normal
TYPE receipt) as tran type
where pay order amt
=> Rs.50000/-
03. Modify commission amt as Do not modify
COMMISSION
displayed by the system, commission part tran
when required. where commission
has been shown as
For PO purchased in cash, “zero”.
the commission has been
customized in finacle.
04 Initialize Ilinkweb before Do not close
PRINTING OF
initiating print option. ilinkweb during the
PAY ORDER day until all
drafts/pay orders
Ensure that default term id have been printed.
of the user initiating print
option is new_def. Do not initiate print
option unless UPM
of the user initiating
print option has new-
Ensure inventory is available def as its default
at employee location term id.
initiating print option and
printed serial number of PO
as on the leaflet is same as
is appearing on screen.

If print is OK, press F10

followed by F3.

If print is not OK, take 2nd

print of the PO and move the If print is OK, do not
PO earlier consumed to press F3 unless F10
destroyed location through is done.
IMC.
Do not forget to
Ensure that all drafts/POs move spoiled

182
 are printed before end of the inventory to
day. destroyed location.
06. Use DDC option to debit PO Do not use TM
CANCEL PAY
a/c to cancel PO issued option for
ORDER after migration to finacle. cancellation of PO.
.
If PO is cancelled in cash,
do attach cash receipt
voucher for collecting Do not forget to
cancellation charges along attach cancellation
with the cash payment charge voucher to
voucher. the cash payment
voucher
07. Use DDLOST option to mark Do not use DDLOST
DUPLICATE
PO as lost and DDD to issue and DDD options for
ISSUE OF a duplicate PO where date issuing duplicate PO
of issue is after the date of if Pay orders issued
Pay order. migration to finacle. prior to the date of
migration are not
uploaded in the DST
Collect duplicate issue records .
charges and prepare/print In such cases , it is
related voucher. to be handle
procedurally.

183
 TERM DEPOSITS

Prepared by – Virendra Kapur

Sr.Faculty, IT Centre, Faridabad

SCHEME TYPE for TERM DEPOSIT accounts in Finacle is TDA.

Both FD and RD accounts can be opened under scheme code TDA.

Default GL_SUB_HEAD_CODE for FD is 10100 and for RD is 10400.

As on date the various Term Deposit schemes which are running are as follows
alongwith their scheme codes in Finacle.

PNB TAX SAVER SCHEME—

Scheme Code – For monthly payment of interest FDTSM
For quarterly payment of int FDTSQ
For compounding of int FDTSR

PNB FLOATING RATE FIXED DEPOSIT-----

Scheme code -- For Public FDFLD
For Staff FDFLS

DRI DEPOSIT SCHEME----

Scheme Code For Public FDDRI
For Staff FDDRS

PNB SPECTRUM-----
Scheme Code For PUBLIC STAFF BANKS

Monthly Int FDSPM FDSSM FDSBM

Quarterly Int FDSPQ FDSSQ FDSBQ
Half Yearly int FDSPS FDSSS FDSBS
Reinvestment Int FDSPR FDSSR FDSBR

Term deposits accounts can be opened in finacle for customers having valid
cust_id in finacle. Every term deposit in finacle is treated as a separate account.
User can use menu option OAAC to open new Term Deposit account.

Mandatory options in OAAC – G (General Details),

S (Scheme Details)
F (Flow Details)
Optional options in OAAC – N (Nomination Details)
A (Related Party Details) – for joint A/c holders.
C (Customer’s Instructions)

184
 X (Transaction details)

A. How to open FDSPQ (FD Spectrum – Quarterly interest payment)

account in Finacle:

Menu OAAC

1. Function – O (Open)
2. Customer ID – Enter customer id of the customer of which user
wishes to open a/c.Customer id can also be selected from the system
by pressing F2 key if the cutomer is already having an account with
the bank.
3. Currency Code – By default INR (Indian Rupees) appears i.e. the
currency in which user wishes to open a/c. It can be changed if the
account is to be opened in any other currency.
4. Scheme Code – If the scheme code is known to the user, he can
enter the same in this field. Otherwise, user can type FD in this field
and press F2 (List). System will display a list of all the scheme codes
starting with FD. User can select scheme code (with down arrow key)

185
 under which he wishes to open an a/c by pressing shift+F4. While
selecting scheme code, user should also see the GL subhead code
of the scheme under which the account is to be opened. In this
example, we are opening a FDSPQ Term deposit, therefore, in this
field user should enter FDSPQ.
5. GL Subhead – If the user enters (or selects scheme code from list),
the GL subhead will appear automatically, otherwise user can enter
the same in this field. Press F4 to accept the details.

System will display AOF and the cursor will appear in function field.

6. Function – User can press F1 for help. There are TWO valid
functions O-Open & T-Transfer In. As in this example we are opening
a new FDSPQ account user should enter O (Open).
7. A/c No – If the user is opening a new FD, then nothing is to be
entered in this field press F4 to accept.

General Details –

As the user presses F4 in the function block, system brings general details
screen for account which is being opened.

186
8. Acct Name – System will automatically display the name of the
customer entered in Cust-ID record. (System allows changing the
name, but system will raise related exception after committing the
verification of account. If the user who is verifying the account has
sufficient work class, he can override the exception by pressing F4
and verify the account.)
9. Acct Short Name – This will be automatically displayed from Cust-ID.
User can change the short name.
10. A/c open Date – BOD date is displayed. User can change the date in
case of a back dated account.
11. Special Charge Code – This field is used to give preferential charges.
Press F2 to see the list. Press Shift+F4 to select respective charge
code.Not applicable in case of term deposit accounts.
12. Mode of Operation (Mandatory) – Press F2 and select it by pressing
Shift+F4.
13. Location Code – Enter the population group to which customer
belongs e.g Metro, Urban etc. Press F2 and select it by pressing
Shift+F4.
14. Account Mgr. – User id of employee who is attached to this account
as relationship manager can be entered. Only employee Id which is
available in the list can be selected. Press F2 and select it by
pressing Shift+F4.
15. Cash Exception Limit Dr. - Default values is 19,999.99. If the user
tries to debit this account by an amount more than 19,999.99, system
will raise an exception- Debit Cash Limit exceeded.
16. Cash Exception Limit Cr. - Default values is 99999999999999.99.
17. Clg. Exception Limit Dr. – By default 0 (Zero), which means that no
debit transaction through clearing shall be allowed in this FD.
18. Clg. Exception Limit Cr. – By default 0 (Zero), which means that no
Credit transaction through clearing shall be allowed in this FD
19. Xfer Exception Limit Dr. – Applicable for transfer.
20. Xfer Exception Limit Cr. – Applicable for transfer. (If the limits as
mentioned in point 15 to 20 are changed by the user, system will
raise exception ‘Override Default Check’ when the user commit
verification of account; if the verifying official has sufficient work class
he can override the exception by pressing F4 key and authorize the
account verification.)
21. Remarks – free text field.
22. A/c Report Code – Default is ZERO.
23. Ledger no. – may not be necessarily filled.
24. Collect Charges – Default is Y. This means, system will collect
account maintenance charges as and when they are due.
25. Turnover Details- Default is N. May be kept as it is. This field is Y, if
customer wishes to have account turnover details, generally set Y for
CC type of accounts.
26. Relative to Staff – Default is N.

187
 27. Relative Staff ID – If above field is set to Y, Staff Id in this field need
to be entered. The employee having the staff id entered in this field is
barred from entering any transaction in this account. Press F6 to go
to Next Page.

2ndPage

28. Passbook/Statement (Mandatory) – By default system displays R

(Deposit Receipt) in this field. This should be kept as R.
29. Statement Frequency – Nothing to be entered in this field.
30. Local Calendar – Default N. Not to be changed.
31. Dispatch Mode – As the account has been enabled only for deposit
receipt, there is no necessity to enter anything in this field.
32. Next Print Date – Nothing is to be entered in this field.
33. Download to PBF – Default value is N and it’s a protected field, i.e.
user can not modify this field.
34. Pay Interest – Default Y, means interest will be paid for this account.
35. Collect Interest – Default N, means interest will not be collected from
this FDMB account.

188
 36. Customer Pref. Interest (Cr.) – We have already seen this field in
currency details (option E) in CUMM. Generally, in OAAC we should
not fill any value in this field.
37. Customer Pref. Interest (Dr.) – We have already seen this field in
currency details (option E) in CUMM. Generally, in OAAC we should
not fill any value in this field.
38. Account Pref. Interest (Cr) – If preferential interest is to be given to
the FD being opened, over and above prevailing interest (explained
in point 39), the same can be entered in this field. User can enter
negative value if user wishes to pay less interest for this account or
he can enter positive value in this field if he wants to pay more
interest over and above the prevailing rate of interest. This field is
required to be entered for preferential rate of interest for Staff/senior
citizens etc.
39. Int Rate Code – For FDMB scheme, the interest rate code is TDGEN.
This value need not be changed.
40. Account Pegged – Default is Y, means system will pay contracted
rate of interest as entered during account opening.
41. User can press F4 to go to the Enter Option field or Press F6 to
go to Next Page. If user presses F4 key then switch over to point
No. 46. If the user presses F6 key, system will display 3rd page (as
shown in screen 4).
rd
3 Page

Screen 4

189
 42. Contact phone – enter contact phone no.
43. Allow Sweeps - Enter Y if the sweep is allowed between accounts.

Tax Details -

44. Tax Category – By default T (Customer level TDS) appears in this

field. Press F1 for help. If the account is to be exempted from any tax
deduction as may be required in certain cases, user can enter N
(None) in this field. In NRO/NRNR accounts, the user needs to
modify tax category from T (Customer level TDS) to W (Account level
withholding tax).
45. Withholding Tax % - Enter the withholding tax percentage as
applicable to NRO a/c and prevailing at the time of a/c opening.

Press F4 to go to Enter option field.

Scheme Details –

190
 Enter Option - Press F2, select S –Scheme Details option (5th from top) by
pressing Shift+F4. Press F4 to get into scheme details. (Or user can type S
instead of pressing F2 & Press F4.)
46. Dep./Instl. Amt (Mandatory) – Enter deposit amount in case of FDs
(enter installment amount in case of RD.) As in this case we are
opening FDSPQ we need to enter deposit amount.
47. Deposit Period (Mandatory)– There are two fields. In the 1st field user
can enter number of months and in 2nd field he can enter no. of days
as may be the case.
48. Value Date – By default, system displays today’s date (BOD date). If
user wishes to open FD in back date, enter the same in this field.
49. Maturity Date – System will automatically calculate maturity date of
deposit depending upon value date and deposit period. As such,
nothing is to be entered in this field.
50. Special Category – Press F2 for list and select valid code from the list
by pressing Shift+F4. Valid Special category codes are B-blocked, C-
Court Order, E-Earnest Money, O-Other Bank Deposit, P-Prohibitory
Order & T-Tender Money. But there is no validation provided on this
field, this field is can be used only for recording and future
information.
51. Availing Nomination Facility (Mandatory) – Enter Y if the customer
wishes to avail nomination facility.
52. Print Nominee Name – Enter Y if the nominee’s name is to be printed
on FDR.
53. Repayment A/c No – Enter the repayment a/c no in which the
maturity proceeds of the FD would be credited. Press F6 to go to
the next Page.

Depending on the request from the customer, this page may be required to be
filled.

54. Auto Closure – Enter Y if the FD is to be automatically closed on the

maturity date.
55. Auto Renewal – By default U (Unlimited). If customer gives option to
renew the FD being opened after its maturity, then user needs to
modify this field. Valid values in this field are U-Unlimited,N-NO auto
renewal and L-Limited.As per latest guidelines if there are no
instructions from the customer then the auto renewal option will be
set as U and renewal period will be equal to the original deposit
period as per latest guidelines.

191
56. Max Renewal Allowed – User can specify that how many times this
FD is to be renewed. In case the previous field is changed to U, then
nothing is to be entered in this field. If the previous field is changed to
L (Limited) and user shall enter the value that how many times the
FD would be renewed.
57. User needs to enter other information like scheme code, GL subhead
code etc for the FD as applicable when the same is to be renewed.
Enter the renewal option as M-Maturity value if there are no
instructions to the contrary from the customer.
58. Press F6 to go to third page.
59. Interest on tds required is Y .It means that no compounding of
interest will be done on the amount of TDS deducted from the
account.This flag should not be changed.
60. Regularise lien amount on maturity – this flag can be set to Y
subsequently through menu option ACM in modification mode if LIEN
is marked on this account for giving a loan against the security of this
deposit.
61. Loan account id can also be entered subsequenltly as and when a
loan is given.In such cases the system will automatically close this
FD account on maturity and transfer the proceeds to Loan account

192
Accept Scheme details. The cursor shall appear in Enter option field.

Flow Details- Enter F (Flow Details) or select the same from list. Press F4.

Press cntrl+E on the next screen to explode the records.

193
The system will display the expected behavior of the FD in future. The 1st part
of the screen will display summary of expected transactions in FDSPQ from
the date of opening the FD till the date of maturity of FD. In case of FDSPQ
flow codes will be PI (Principal Inflow), IO (Interest outflow) & PO (Principal
Outflow) .
62. Press Control + E to explode the screen. System will compute &
display flow details like flow date, flow amount, flow code, account
balance, transaction amount and value date, in the 2nd part of the
screen.
The first flow record is always PI (Principal Inflow) and is always the full
amount of the principal deposit.
Next flow records will be of type IO (interest outflow) for FDSPQ.
Last flow record will be of type PO (Principal Outflow) for FDSPQ.
63. Press F4 twice to accept flow details. The cursor will appear in
Enter Option field.

Joint A/C Holders’ Details (Optional) –

64. Enter Option - Press F2, select A – Related Party details option (1st
from top) by pressing Shift+F4. Press F4 to get into related party
details.

194
The first screen displays the Main Account Holder’s Details. To enter joint
account holders’ details, press Down Arrow of keyboard and enter the joint
holders details as per details shown below

65. Relation Type (Mandatory) – Press F1 for help. The help displays
various values for relation codes. P (Power of Attorney), A
(Authorised Signatory), L (letter of Authority), J (Joint Holder), G
(Guarantor) etc. Press Enter on OK button or click mouse on it. Enter
the value in this field.
66. Relation Code – Press F2 and select the code from the list by
pressing Shift+F4.
67. Despatch Mode – If the account is enabled for statement, system
gives user the option to send the statement to related parties added
through this option. Press F1 for help. Enter the despatch mode in
this field.
68. Designation Code – Press F2 for list and select the code by
pressing Shift+F4.

195
 69. Designation Code – Press F2 for list and select the code by
pressing Shift+F4.
70. Customer ID – If the related party (joint A/c holder) has a valid
cust_id code, enter the same here. In that case other details of the
party like address need not be entered.
71. Name (Mandatory) – Enter name of the related party. This field need
not be field if party’s cust_id is entered.
72. If the cust_id of related party is not entered, Address, City, State,
Country, Postal Code etc. of the related party need to be filled in.
73. If user wishes to enter one more related party detail, press Down
Arrow and follow the steps 64 to 70. After entering joint a/c holders’
details, user can press F4 to come to enter option field.
Nomination Details (Mandatory if Availing Nomination Facility flag is set
to Y in Scheme Details)–

196
1. Enter Option - Press F2, select N – Nomination details option (3rd from
top) by pressing Shift+F4. Press F4 to get into nomination details. (User
can type N instead of pressing F2 and press F4)
2. Enter Nominee name (Mandatory)
3. Relationship (Mandatory)– e.g. Father, Mother etc. Press F2, select
relationship code from the list by pressing Shift+F4.
4. Reg. No. – Registration number for nominee is default generated by the
system and it should not be changed.
5. Please enter Address. (Mandatory) Two lines are available for address;
out of which 1st line is mandatory.
6. City (Mandatory)– Type first 2-3 characters of city name press F2, select
city code from the list by pressing Shift+F4.
7. State (Mandatory)- press F2, select state by pressing Shift+F4.
8. Country (Mandatory) – Default is IN (India). Need not be changed. If user
wishes to change, press F2 and select country by pressing Shift+F4.
9. Postal Code (Mandatory) - Enter Pin/Postal Code.
10. Nominee Minor – Enter Y if nominee is minor.
11. Date of Birth – if nominee is minor, date of birth of minor must be entered.
12. Enter guardian’s details as specified in this page.

197
13. Press F4 to go to Enter option field and select option C for customer
instructions details .

Select flow code IO by pressing down arrow and press cntrl+E to

explode.

198
Enter the details of account where interest has to be credited every
quarter like shown below.

User can press F10 (Commit) to save the account details.

The following screen may appear showing certain warnings and exceptions.

199
Press F4 to accept and the following screen will appear.

System will display details like A/c No, maturity amount and maturity date.

B. Verify newly opened FD A/c

Please note

1. The user who has opened the account through OAAC can not verify the
account; as Maker and Checker concept is applicable in Finacle, therefore
maker can not be the verifier.
2. During verification of account, no details can be changed, as all the fields
are write protected.
3. Before verification, if user wishes to modify a/c details of newly opened
a/c, he can use menu option OAACAU – function M (Modify).

200
 Menu option – OAACAU

1. Function – V.
Temporary A/c No. – Enter the A/C No which is to be verified. User need
not enter all 16 digits of account; user can enter short account no. of the
account to be verified. If user forgot to note account no. after committing
OAAC, then user can retrieve it by pressing F2 in this field; select the account
to be verified by pressing Shift+F4.
2. Permanent A/c No. – must not be entered. Press F4 to bring account
details. User will see General Details of account. Press F6 twice (Or click
on Transmit button twice) to visit next page. When the user is in 3rd page,
press F4 to go to Enter option field.

Enter Option –Enter S (scheme details) and press F4 to visit scheme

details. After verifying scheme details, press F4 to come back to Enter option
field..
3. Enter Option – Enter F (Flow details) and press F4 to visit flow details.
After verifying flow details, press F4 twice to come to enter option field.
4. If the user nomination details are entered during A/c opening, the
verifying user must visit it. Enter Option – Enter N and press F4 to visit
nomination details. After verifying nomination details, press F4 to come
back to Enter option field.
5. Enter option – If the related party details like joint a/c details or
authorised signatory etc are entered, the verifying user should visit the
same. Enter Option - A and press F4 to visit Related Party Details. Press
Up/Down arrow to scroll through the records. After verifying related party
details, press F4 to come back to Enter option field.
6. Enter Option - Press F10 to commit.

Note : System may display warnings or/and exceptions. If the verifying official
has sufficient work class to override the exceptions, he can press F4. If the
user presses F4 and accept, then only account will get verified. If the user
presses F3, system will not verify the account.

Various Exceptions raised during account verification –

When the user presses F10 to commit account verification, system may raise
warnings or/and exceptions, if the user has sufficient work class to override
these warning/exceptions, then he can press F4 to accept account
verifications with warnings/exceptions.

Following are warnings/exceptions –

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 1. Account name change exception – In the general details of account
opening, system by defaults populated customer name from the customer
master. If during account opening, user changes name of the customer,
system may raise this exception.
2. Override default check - If user changes any of the default values
populated by the system during opening the account, like
cash/clearing/transfer values, a/c report code, collect charges etc, system
will raise this exception.
3. Default Interest parameter change – System by default populates intt.
Rate code (e.g. TDGEN) in the intt. rate code field (2nd screen of general
details). If the user changes this rate code, system will raise this
exception. As also, if user enters any preferential (customer or/and
account) interest Dr/Cr, system raises this exception.
4. Introducer not customer – During cust_id creation, introducer details
must be entered. If the introducer is not a customer and user enters only
name and status of the introducer, system raises the warning during
cust_id verification.
5. Introducer New customer – In finacle, customer is treated as new for 3
months after creation of cust_id. If during this period he introduces another
customer, then the system raises this warning.
6. Account verification balance check – During verification of an account,
system checks whether the principal inflow transaction is done in the
account. If the same is not already done, system raises this exception.
7. Value dated account opening – If the user modifies value date field
available in the scheme details to date prior than today’s date (i.e. BOD
date), system raises this exception.
8. Cust_id mismatch (Cr) – In the C (Customer instruction), if the user
enters account number of a customer whose cust_id is different than the
cust_id for which user is entering C details, system will raise this
exception.

C. Fast track FD a/c opening –

Let’s open a new FDSPR deposit using menu option OAAC.

Assumptions in this example –

Customer already has a Cust_ID.

Currency - Indian Rupees
Account Opening (Value) date - today’s date
Deposit Period - 12 month period
Nomination Facility – Yes. Nominee is not minor.
Mode of Operation– Self; with no preferential rate of interest.
.

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 Open A/c – Menu option OAAC

1. Function – O (Open).
2. Customer Id – Enter cust_id
3. Scheme Code – FDSPR . Press F4.
4. Function – O (Open). Press F4.
5. Mode of operation – enter SELF. Press F4.
6. Enter Option – Delete present option and enter S (Scheme Details).
Press F4.
7. Dep/Instl. Amt - Enter deposit amount.
8. Deposit period – 12. Second field to be left blank.
9. Availing Nomination facility – Y. Press F4.
10. Enter Option – Delete present option and enter F (Flow Details).
Press F4.
11. Flow details screen shall appear. Press Control+E (Explode).
12. Press F4 twice.
13. Enter option – Delete present option and enter N (Nomination
Details). Press F4.
14. Nominee’s Name – Enter nominee’s name.
15. Relationship – Press F2 for list and select the code as per
requirement.
16. Address – Enter Nominee’s address.
17. City Code - Press F2 for list and select the code as per
requirement.
18. State Code - Press F2 for list and select the code as per
requirement.
19. Postal Code – Enter the postal code as desired. Press F4.
20. Enter option – Press F10 to commit/save account details.
21. Please note account number, maturity date and maturity amount.
22. Press F3.

Verification of this account needs to be done through menu option OAACAU,

the steps are discussed in paragraph B.

D. ACOPN ( ACCOUNT OPENING WORKFLOW)

ACOPN is a workflow which can be used to perform all the activities like
creating cust_id, opening an account and deposit money in the newly created
account; all the activities in one go. Normally, following activities have to be
performed in Finacle, when a new customer comes to our bank for the first
time for opening an TD account.

1. Create Cust_id - CUMM (CTO/Officer & above)

2. Verify Cust_id - CUMM (Officer & above)
3. Open an account -OAAC (CTO/Officer and above)
4. Verify an account -OAACAU (Officer & above)

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 5. Deposit money in a/c - TM (CTO/Officer & above)
6. Post transaction - TM (Officer & above)

ACOPN can be used to perform 1st, 3rd & 5th steps. Steps 2nd & 4th can be
performed by the authorizer through menu option DSPWFQ. Step 6th need to
be performed through menu option TM. Please note that help (F1) is not
available in any field in ACOPN; but wherever list is needed, the user can
press F2 and get the list of valid codes. Step by step execution of all the
above steps is explained as below -

Invoke Workflow Menu Option – ACOPN

1. Customer ID - If the customer is new and does not have valid cust_id in
Finacle, type NEW. If the customer has a valid cust_id, enter the same
here. If the cust_id of existing customer is entered, the workflow shall take
the user to A/c opening screen. If the cust_id is entered as NEW, the
workflow shall take the user to customer id creation. Let’s assume that the
customer is new. Enter NEW in customer id field.
2. Authoriser ID – Enter the finacle user id of the user who is supposed to
authorize this workflow.
3. Press F4, the system will take the user to customer id creation screen.
The following screen may appear on the screen.

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4. Title – As explained in OAAC, enter the valid title code (e.g. Mr, Ms etc) or
press F2 and select valid title code by pressing Shift+F4.
5. Name – Enter name of the customer.
6. Short Name – Enter the short name.
7. Cust Type – Press F2 and select cust type from the list by pressing
Shift+F4.
8. Occupation Code – Press F2 and select occupation code from the list by
pressing Shift+F4.
9. Constitution Code - Press F2 and select Constitution code from the list by
pressing Shift+F4.

INTRODUCER

There are 4 fields available under this block.

10. Customer ID – Enter the cust_id of the introducer, if the same exist in
finacle database. If the cust_id is entered then the user should not enter
anything in next 3 fields of introducer block.
11. Status Code – If the introducer does not have a valid cust_id in finacle,
his/her status (e.g. known to manager, existing customer etc.) can be
selected from the list available in this field.

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12. Title – Enter title or select the title of the introducer from the list. Not
necessary to be entered if cust_id is entered.
13. Name – Enter the name of introducer. Not necessary to be entered if
cust_id is entered.

COMMUNICATION

14. Address line1 – Enter the address of customer.

15. Address line2- If the address line1 is not sufficient to enter address of
customer, the same can be continued in this field.
16. City Code – Enter city code or select city code from the list.
17. PIN Code – Enter six digit pin code.
18. State Code – Enter state code or select the same from the list.
19. Country Code – Default IN (i.e. India) appears in this field. Enter country
code (if it’s other than India) or select from the list.
20. TDS Table – Enter TDS table code or select the same from the list. Valid
TDS table codes may be TDSGE for General category public, TDSCR for
Corporate bodies and TDSNR for NRO/NRSR accounts. If the customer is
not a Minor, nor a NRE, nor a staff then press F4 and see point No. 34,
else follow the next points.

MINOR DETAILS

There are 4 fields available in this block. If the customer is not a Minor, all
these fields can be skipped.

21. Minor (Y/N) – Default value is N, If the customer is minor, enter Y in this
field.
22. Date of Birth – If the above field is entered as Y, the user need to enter
date of birth of the minor customer.
23. Guardian Code – Enter the guardian code i.e. M for mother, F for father, D
for defacto guardian, O for others & C for court appointed.
24. Guardian Name – Enter guardian’s name. If the customer is not NRE, nor
a staff, then press F4 and follow point No. 34, else follow points mentioned
below.

PASSPORT DETAILS

There are 6 fields available in this block. If the customer is not a NRE
customer, all these fields can be skipped.

25. NRE (Y/N) – If the customer is NRE, enter Y in this field.

26. Passport Num – Enter passport number.
27. Details – Enter details of passport.
28. Issue Date – Enter issue date of passport.
29. Expiry Date – Enter Expiry date of passport.

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30. Nationality – Default is IN (India), enter the country code of the customer
or select the same from the list. If the customer is not a staff, then press
F4 and follow point No. 34, else follow points mentioned below.

STAFF DETAILS

There are 2 fields available in this block. If the customer is Staff or Ex-
Staff of our bank, these two fields may be filled accordingly.

31. Customer Staff – Default is N, Enter Y if the customer is staff of our Bank.
32. Employee ID – If the customer is employee of any of finacle branch,
his/her employee id (PF No.) can be entered or selected from the list. If
the customer is employee of non-finacle branch and his/her employee Id is
not available in the list, please enter STAFF in this field. If the customer is
Ex-Staff of our bank, the user may enter STAFF in this field. Press F4.
The cursor will automatically appear in Combined Statement field.
33. Combined Stmt – Enter N and press F4. (If the customer needs combined
statement of accounts, enter Y in this field. In that case the user needs to
enter frequency for statement which is available on the first page of
General Details block of CUMM. Press F4.)The customer ID is generated

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by the system and same can be seen in Customer ID field. Press F4 and
the system shall take the user to account opening form.

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 Scheme Code – Enter the scheme code under which customer wishes to
open an account e.g. FDSPR is scheme code for Spectrum FD ( with
compounded interest) a/c for general public or FDSSR for Spectrum FD a/c for
staff members of our bank.
Press F4.
34. GL SubHeadCode – Default GL Subhead code shall appear. The user
may press F4 to continue.
35. Int. Rate Code – Rate code according to the scheme selected shall
appear in this field. The user may press F4 to continue.
36. Amount – Enter the principal amount.
37. Part tran Type – Default is C (Credit).
38. Type [C/T] – Enter C (Cash) If the customer wishes to deposit the FD
amount by cash in the a/c which is being opened, else enter T (Transfer).
39. Sub Type [NR/CI] – If C (Cash) is entered in the Type field, then enter
NR (Normal Receipt) in this field. If T (Transfer) is entered in the Type
field, then enter CI (Customer Induced) in this field.
40. Xfer A/c no. – If Type as T (transfer) and subtype as CI (Customer
induced), as stated in point 41 & 42 respectively, then enter a/c no from
which the amount will be transferred to the account which is being
opened. Press F4.

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41. Mode of Oper – Enter the code for mode of operation, or select the same
form the list.

TD DETAILS

42. Period months – Enter the period of TD in months.

43. Period Days - Enter the period of TD in days, as may be desired.
44. Rep/Int Cr A/c – Enter any operative account to which the customer would
like to credit maturity proceeds. (Note – In case of special/ordinary FD,
enter the A/c No. of the customer where the intesrest/principal shall be
transferred by the system, otherwise the same shall be credited by the
system to Sundry-FD)
45. Acc Pref Dr. – May be left blank.
46. Acc Pref. Cr – Enter preferential rate of interest in this field. E.g. if the user
enters 1 in this field, the system will give a benefit of 1% of interest over
and above the prevailing rate of interest in the scheme and if the user
enters -1 in this field, system will give 1% less interest in this account than
the prevailing rate of interest as applicable in the scheme the user has
selected while opening the account. Press F4.

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47. Please note the A/c No., Maturity Amount, Maturity Date & Workflow Id.
The workflow id is to be used by the user who is going to authorize cust_id
and account. Press Enter key or click mouse on OK button.
48. Please note the Transaction ID and amount. Press F3 to quit from the
workflow.

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 E. How to Verify Cust_id, A/c No. and transaction generated through
ACOPN?

There are two possibilities, if the authorizer (the user whose finacle user id
has been entered in the first screen of ACOPN) is present in the office and
second, if the authorizer is not present in the office.

If the authorizer is not present in the office, then any user authorized to verify
cust_id, A/c No and Transaction can verify these entries through individual
menu options as like CUMM, OAACAU & TM respectively.

If the authorizer is present in the office, he/she can invoke menu option
DSPWFQ.

1. Invoke menu option DSPWFQ (Display Pending Workflow Items). The

system shall display a list of all the workflows which are pending for
authorization. Go to the workflow id as noted earlier and press Control+E
(Explode)
2. The system shall bring the screen of CUMM with V (Verify) in Function
and cust_id in Customer Id field. Press F4.
3. Verify the cust_id as explained in Customer ID creation chapter.

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4. Once the user commits (F10) in CUMM and presses F3 key, the system
shall automatically bring OAACAU menu option with the V in Function and
A/c no. automatically in the concerned field. Verify the account as
explained in this chapter.
5. After the user commits (F10) in OAACAU & presses F3 to quit from the a/c
authorization menu the system shall display the workflow list. Press F3
and come out from DSPWFQ.
6. Please post/verify the transaction through TM in modify mode.

ACOPN can also be used only to open an account of the customer already
having valid cust_id in finacle. In that case in the 1st screen of ACOPN, in
Customer Id field, enter the cust_id of the customer of whom the user wishes
to open an account.

Limitations of ACOPN –

1. Nomination details can not be captured.

2. Joint Account holder’s details, authorized signatory, power of attorney etc.
can not be captured. These details can be entered though menu option
ACM in modify mode. The modifications done through ACM must be
verified by other authorized user, through ACM.

F. DETAILS TO BE FILLED FOR monthly/quarterly interest payments

under scheme codes FDSPM/FDSPQ

Mandatory options in OAAC for FD are G (General), S (Scheme) & F (Flow)

details.For payment of interest under FDSPM/FDSPQ scheme codes C
details (Customer Instructions) should also be entered for crediting
Monthly/Quarterly interest to customers operative A/cs like SF, CA etc.

Steps -
After filling G,S & F Details, user should follow following steps -

1. Enter option – C (Customer Instructions Details). Press F4. User

can see * sign on left hand side of IO (Interest Outlflow) record.

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Press Control+E on IO record.

2. In this example, it is assumed that the interest will be credited to

two different accounts

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In the first field, enter the account number of the customer where the interest
is to be credited.
3. In the second field, delete F and enter P (Percentage).
4. In the third field, enter the percentage of IO to be credited in first
account. Press Down arrow on the keyboard and follow the steps as
mentioned above. User should also press Control+E on PO (Principal
Outflow) record and enter the repayment account i.e. the account where
the principal shall be credited on maturity of FD.

Important: If C details (IO & PO) are not captured for Special/Ordinary
FD, system shall credit the interest and principal deposit to Sundry – Fixed
Deposit account (account number 3171106) as and when applicable.

G. HOW TO ENTER DEPOSIT TRANSACTION IN NEWLY OPENED FD?

Menu Option – TM

After entering the FD account number, amount, part tran type, particulars
etc, user needs to press F4. System shall automatically bring the
following screen

As the user is entering deposit transaction in PI (Principal Inflow) type of

FD, system automatically brings deposit additional screen with Flow Code

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 as PI. User needs to press F4 twice to accept the flow code. Enter the
other part tran as usual.

Note:
1. System does not allow user to accept (i.e. F4) deposit additional
details if the amount entered in credit part transaction of FD is more
than the amount entered in deposit amount field in scheme details
of FD account opening. System raises error ‘Cum. Instl.paid (
0.00) + tran amt exceeds deposit amount’. User has to press F3
and modify amount field of credit part tran of FD as desired.

H. HOW TO DEPOSIT PRINCIPAL BY CASH/TRANSFER IN FD DURING

A/C OPENING?

Menu option – OAAC

1. After entering G,S & F (Mandatory) details, press F4. Make sure
that the cursor appears in Enter option field.
2. Enter Option – X (Transaction Details). Press F4.

3. Transaction creation during (O/V) – Enter V in this field if

transaction id is to be generated (& verified) during a/c verification.
Enter O if the transaction is to be created after commiting the
OAAC.
4. Type of Transaction - Case 1 – Enter C (Cash).Press F4. System
shall automatically generate transaction Dr. Cash and Cr. Deposit
A/c (being opened). Press F4. System shall come back to enter
option field.

Type of Transaction - Case 2 – Enter T (Transfer) & press F4. System

shall try to create CI (Customer Induced) type of transaction.

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 i. Very Important - System may raise an error ‘Script Error:
Interest Cr. Account not specified’; as the system picks up this
account for transferring funds to FD being opened. This field is
available on 2nd page of General Details, 4th from bottom of left
hand side of the screen.

Steps to enter ‘Interest Cr. Account’

• Press F3 in the current screen (i.e. X option).
• Enter option – G. Press F4.
• Press F6 to go to the next page.
• Go to Interest Cr. Account field. Enter the account No. Make
sure that the sufficient balance is available in the account.
• Press F4.
• Follow the steps starting from point no. 1.

ii. If the Interest Cr. Account is already mentioned in the

concerned field before entering into X option, system shall
display the transaction. Press F4 to accept the transaction,
system shall come back to enter option field.

If in X option, user has entered V in the Transaction created during (O/V)

field, then During verification (OAACAU) of the account, user needs to
follow the same steps as mentioned from point no. 1; otherwise system
will not create ( & will not post/verify) the transaction.

Transaction in FD account can also be created using menu option TM.

PROVISION OF INTEREST AND APPLICATION OF INTEREST IN FD

ACCOUNTS

At present monthly interest provisioning as well as application of interest is

being done by the Data Center every month end generally during the last
Saturday of the month after completion of SOLEOD of all the SOLS.
Although the provisioning is done before the monthend date ,the interest
provision is passed by the system upto the last day of the
month.Provisioning of interest in Finacle is known as BOOKING OF
INTEREST.

During provision of interest the system passes the following transactions .

DR –EXPENDITURE (INTEREST PAID ON FD)

CR—INTEREST ACCRUED ON DEPOSITS A/C

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 For each scheme code defined in Finacle there is an office account
available in each and every sol and the series starts with account number
3171301.

After interest provision is completed , the Data Center also applies interest
every month in all the FD accounts of all the SOLS.Application of interest is
a two step process.

APPLICATION OF INTEREST-
During application of interest the system passes the following transactions

DR- INTEREST ACCRUED ON DEPOSIT ACCOUNT

CR-A/C NO 3171118- SUNDRIES INT BEFORE TDS ACCOUNT

During interest application the system also generates the following reports
OFTI report – this is the financial transaction report and gives the tran id
generated by the system

Interest success/failure report – If OFTI is generated then the interest

application details can be seen in interest success report otherwise go
through interest failure report..
If the Interest application process fails due to any reason the same can be
run by the sol using menu option INTRUN , to be executed by the minimum
work class of Officer.

CALCULATION OF TDS-
After application of interest is completed ,the calculation of TDS is also
done by the Data Center.During this process the system passes the following
transactions.
DR-A/C no 3171118-SUNDRIES INT BEFORE TDS ACCOUNT
CR-A/C no 3171108-SUNDRIES TDS ACCOUNT
CR-TD ACCOUNT / SB ACCOUNT OF THE PARTY

During calculation of TDS also the system generates the following reports-

OFTI Report – this is the financial transactions report and gives the tran id
generated by the system.
TDS success report- gives the calculation done by the system for TDS.
TDS failure report - gives the reasons for failure if tds calculation process
fails.
TDS skip report --if the tds calculation process is skipped by the system.

Ths user must check all the reports which are generated during the
process of interest application and TDS calculation.

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 If TDS CALCULATION fails please check the TDS failure report and after
rectifying the reason for failure the same can also be executed by the sol
using menu option TDSCALC for a particular account or a scheme code.
Both these menu options INTRUN and TDSCALC are also executed by
the system everyday at the time of SOLBOD by the Data Center for those
accounts only which are maturing on that particular date.As a result of this all
accounts maturing on the date have full maturity value in the account at the
time of begin of the day itself and the sol is not required to apply interest in
these accounts.

I. Handling of form 15-H / 15-G -

Please make sure that for every such customer who is to be exempted
from TDS bracket (customer has submitted form 15H), user needs to
modify CUMM, general details, 4th page and enter TDS exempt end date
(5th from bottom on left hand side of the screen).This date should be the
end date of the current financial year.e.g; In the year 2008 after 1.4.2008
this date should be 31-03-2009.Also enter the tds exempt submission date
as the date on which the customer has submitted form 15-H to the branch.
The modification in CUMM has to be verified by other authorized official.

Closure of Term Deposit Account

System shall not allow the user to proceed for closure of current FD, until
all the pending operations are completed. Also, if the FD is frozen, lien is
marked, any transaction in FD in entered state, system shall not allow
user to close the FD.

Menu option – TDCLS (TD Closure). This is a workflow, which

internally runs CAAC (Close an Account) followed by CAACAU
(Verification of Closure of Account). This menu option has to be run by
officials having workclass officer or above. Screen below shows the
view of TDCLS.

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a.

Clos Acct Number – Enter 16 digit (short account number shall not be
accepted by the system)

Cash/Transfer – Enter C for cash refund of maturity proceeds, else T if

the maturity proceeds are to be transferred to operative account like
SF, CA etc. If the user enteres C (Cash) in this field, then the system
shall not allow the user to proceed if the total maturity value is Rs:
20000 or more that is beyond the amount entered in cash exception dr.
limit field of OAAC/ACM of FD (i,e; 19,999.99 ).

Transfer Acct Num – Only if T (Transfer) is entered in previous field,

then enter the account number where the maturity proceeds are to be
credited.
Sure to Start – Y for actual run of TD closure.

Press F4. Wait till the progress indicator turns back to green.
System may display an alert box wherein the transaction ids are
displayed.
If the transaction type is entered as C in the second field, system shall
automatically generate transactions of Dr. Sundry FD and Cr. Cash in
Hand in India, which can be viewed through FTI.
If the transaction type is entered as T in the second field, system shall
automatically generate transactions of Dr. FD account and Cr.
Operative a/c as entered in the third field.

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 2. ALTERNATIVE TO TDCLS – The restriction of TDCLS is that it can be
run by user having workclass officer or above. Alternatively, CTO can
invoke menu option CAAC to close the FD and officer can verify closure of
FD through CAACAU.

For closure of FD account select menu option CAAC and in the function code
field Z will appear.
Press enter and enter the account number which is to be closed.
Press F4 key twice and the following screen will appear.

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Now press enter and go to the amount field which will display the total account
balance available at the time of account closure.
Press F4 and enter the repayment account id .again press F4 and F10 and the
account will be closed by the system .Verify the account closure using menu
option CAACAU with a different user id and the system will generate the
account closure transactions and full account balance will be credited to the
account of the party.

PART WITHDRAWAL FROM FD ACCOUNT-

Facility of part withdrawal is available in FDSPR scheme also as it was available
in SUGAM DEPOSIT SCHEME (since discontinued).If part withdrawal is to be
allowed at the request of the party then invoke menu option CAAC and on the
second page where the system shows the withdrawn amount ,change the
amount and enter the actual amount that is to be withdrawn.In this case the
system will apply penal rate of interest on the amount for the period it has run
only and pay the amount with upto date interest and the remaining amount in FD
account will continue to get the full rate of interest upto the date of maturity.

HOW TO RENEW FDSPQ-

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 User can renew the term deposits using workflow Menu Option
TDREN (Renewal of TD).

Function code – R to renew the fd and V to verify the renewal record.

Account Num – User must enter 16 digit A/c No. of FD being renewed
and press F4.

Renewal Option- Press F1 for help and enter the appropriate renewal
option like P for principal amount ,M for maturity amount,A for
additional amount and I for interest only
.
Renewal Scheme Code- enter the scheme code under which the
renewal has to be done.Scheme code can also be changed at the time
of renewal.

Currency Code – Automatically INR appears in this field.

Renewal gl sub head –should be 10100 for fd accounts.

Renewal Amount – System shall bring maturity amount of current FD.If fd
is to be renewed for a higher amount then enter the actual amount of
renewal.

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Additional amount/CCY-Enter the difference of renewal amount –maturity
value of the old account and currency code as INR.

Source account for additional amount- Enter the account number which
should be debited for the amount being increased in the new FD account.

Interest Table Code- By default should be TDGEN for all public accounts
And TDSTF for staff accounts.
Renewal . Period (mths) – Enter renewal period in months.and days

Inst type /Inst no /Inst date can be entered if the party has given a cheque
for debiting the additional amount.these fields are not mandatory.

Print renewal confirmation –I for immediate printing and L for printing later
on.

Now press F4 and F10 to commit.

Verify the renewal process through menu option TDREN in function code
V by officer and the renewal process is complete.

PLEASE NOTE THAT ACCOUNT NUMBER WILL REMAIN THE SAME

DURING RENEWAL THROUGH MENU OPTION TDREN.

If the customer wishes to renew FD with lesser amount than the

maturity of current FD.

Before invoking TDREN workflow, user shall invoke menu option ACM
in modify mode (function M)and use option C (Customer Instruction
Details) and shall specify operative A/c No. where the remaining amount
(maturity amount-renewal amount) be credited. The user needs to press
Control+E (Explode) on TO (Total Outflow). In the second field, user
needs to enter F (Fixed) and in the fourth field, enter the amount (i.e.
maturity less renewal) and Verify ACM.
Invoke TDREN workflow.
Modify Renewal Amount (even if user the forgets to modify renewal
amount, system shall renew the FD with maturity amount less the amount
to be transferred to operative A/c). Other steps are similar as discussed
above .

ALTERNATE METHOD FOR RENEWAL OF FD

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Ensure that Interest calculation and TDS deduction processes are over for
FD to be renewed, otherwise user can run ACINT / INTRUN and TDSCALC
menu options.
User shall open a new FD A/c through OAAC in R (Renewal) mode by
giving reference of FD to be renewed.
Other user having sufficient workclass shall verify opening of new FD A/c
though menu option OAACAU.
User shall close current FD (which is to be renewed) though CAAC in R
(Renewal) mode. System shall automatically display new FD A/c No. in
Repayment A/c field.
Other user having sufficient workclass shall verify closure of old FD (which
is to be renewed) though menu option CAACAU. System shall automatically
create necessary transaction.
Check ACLI of both FDs to ensure proper renewal of FD

EXTENSION OF TERM DEPOSITS—

Whenever there is a upward revision of interest rates there are requests
from the customers to renew the running FD accounts before maturity so
that they get the benefit of revised interest rates. This process is called
extension of the TERM DEPOSITS .No penalty is to be charged while
renewing such accounts and the only condition is that the deposit period of
the extended TERM Deposit should not be less than the remaining
period of the existing FDR.

It is very easy to extend the FDR by using menu option TDEXT.

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MENU OPTION TDEXT—

Enter function code – E to extend

Account number—enter the full account number
Press F4
New schm code – enter the scheme code under which the FDR has to be
renewed.
New deposit period –enter the deposit period for which the FD has to be
extended with effect from the date of extension.
Gl sub head -- 10100
Int table code – TDGEN for public &TDSTF for staff .
Additional amount & source account for additional amount can be entered if
the amount has to be increased .
Press F10 and the deposit gets extended .

This record of extension must be verified by an officer to become

effective.Verification to be done by using menu option TDEXT –
function code V
At the time of verification the system will close the old account ,open a new
FD account,verify both these accounts and transfer funds from old account
to new account and verify this transaction also.

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After verification user can note down the new account number from
the TDEXT menu in the field ACCT NUM.

Running INTEREST CALCULATION manually-MENU OPTION INTRUN-

Interest application can be done by the branch user (officer and above only)
For those accounts where interest is not getting applied due to any reason
by running the menu option INTRUN as explained below.

MENU INTRUN-

Currency code – INR

Account number –Enter the full account number.
From date –Last int application date.
To date- Today’s date
Value date- Today’s date
Post transactions—Y
Frequency based int run—N
Dr/Cr interest - C
Adhoc mode - I

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 Report to - User id of the person running this menu

Press F4 twice and option to print will appear on the screen .

Enter F for foreground/background and print required as N and press F10.
It will complete the process in a few seconds and a report will be
generated in the PR menu option of the user who has executed this
option.
Please check the reports and the transactions which are generated by the
system.

HANDLING OF TDS IN FINACLE –

Running TDSCALC manually –

Ideally sundries interest before tds account number 3171118 should have
zero balance at the end of the day but if it is showing any balance then this
can be brought to zero by running the TDSCALC menu as given hereunder.

Menu Option – TDSCALC (TDS Calculation)

Report to – free text field e.g. user can enter his name.
Start A/c No. – Enter FD No.
End A/c No – Enter same FD No.

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 Adhoc Run – Enter N for actual TDS deduction.
Press F4.
Fore/Background – Enter F.
Print Required – Enter N. Press F10. Wait until progress indicator turns
green.
User can see ACLI of operative A/c to see proceeds of FD. User can press
press Control+E (Explode) on Repayment entry to see TDS amount,
alternatively use TDSIP or ACI (option 2) to see TDS details.

Note : If the repayment A/c No. is not given in OAAC/ACM/CAAC, then after
TDSCALC process, the system shall Dr. Sundry (Intt. Before TDS account
and Cr. Sundry FD account 3171106 .

for FD not having deducted TDS. For FDs having TDS deducted, system shall
Dr. Sundry Intt. Before TDS account 3171118 and Cr. Sundry TDS account
3171108 & Cr. Sundry FD account 3171106.

1.
2.

H. REFUND OF TDS

If the TDS is already deducted through menu option TDSCALC, and the
same is not remitted to Tax Authorities, user can refund the same using
menu option RFTDS. User can refund whole or part of TDS.

Menu option – RFTDS

Report To (Mandatory) – It’s a free text field. User can enter any text in this
field.

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Currency – By default INR appears.
Refund Cust ID (Mandatory) – Enter the same cust_id with which the
deposit a/c was opened.
Closed A/cs – If FD is not already closed or renewed, user shall enter N in
this field.
Tran Type – If customer wishes TDS refund by cash, then user shall enter C
(Cash), or otherwise T (Transfer).
Press F4.
System shall display all the FDs falling in the criteria entered in the above
screen.

Sel – By default Y appears in this field i.e. if customer wishes to get refund
of TDS for this FD, then user shall keep this flag as Y, else N.

Refund Amt – System automatically displays amount to be refunded. If

customer wishes to get part of TDS, user shall modify this field.

Refund Acct. – User can enter operative A/c (SF/CA/CC/OD) of customer

where the TDS refund is to be credited. This field is protected if the refund is
to be made by cash.

If there are more than one FDs in which TDS has been deducted and
customer wishes to get refund in other FDs as well, then user shall press
Down arrow on the keyboard, to go to next FD and select next account and
repeat this process.
.
Finally press F10.

230
 Enter F in Fore/Background field, N in Print Required (if printer is not
attached to the computer) and press F10.

User shall get into menu option PR and view reports –

Refund TDS, Failure Report for TDS refund .

OFTI Post Report. Please get into 4th page of OFTI post report and note
down tran_id. If the transaction is not posted/verified by system, user shall
post/verify this transaction through menu option TM. System creates a
transaction of Dr. Sundry TDS and Cr. Cash/Operative A/c of the customer.
User can check ACLI of operative A/c which was entered in ‘Refund Acct’
field to confirm whether the proceeds are credited by the system.
User can take print of refund voucher, through menu option VCHR.

Under no circumstances, user should try to refund TDS directly

through TM by debiting Sundry TDS as by doing this the system will
not treat this amount as refunded .
Also the refund can be made by cash/transfer to the customer but it
can not be credited back to the original FD account of the customer.

I. REMIT TDS

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 Before getting into this menu option, user should check entries for a
month in Sundry – TDS A/c NO 3171108 using ACLI or ACLPOA menu
options. User should also take print of TDSIP option No. 5 (TDS summary)
for a month. User should then tally entries in ACLI (or ACLPOA) with TDS
summary report.

Report To (Mandatory)– e.g. user can enter Manager

Enter the selection criteria.

If user wishes to remit the TDS deducted from all the FDs, the he shall not
fill any criteria. Enter Dates in respective fields, generally for a month.

Remit Optn (G/C/R) – Enter G if TDS is to be remitted; enter C if TDS is

remitted and user wishes to capture challan No. etc.

Press F4.

System shall display all the FDs falling under the criteria entered.

Sel – Enter Y to select FD for remitting TDS, else N.

Press down arrow on the key board and select (i.e. enter Y in Sel field) or
deselect (i.e. enter N in Sel field).

Press F10 to commit

Fore/Background – Enter F.
Print Required – Enter N (if printer is not attached to computer). Press F10.
User shall get into menu option PR and view/print ‘Remit TDS’ report. User
shall tally the figures with ACLPOA (or ACLI) of Sundry-TDS A/c.

User shall then manually pass the entry through TM by debiting Sundry –
TDS A/c 3171108 with the grand total as printed in above report.

After getting acknowledgement from Tax Authorities, user shall invoke same
menu option i.e. RMTDS. In this case, user shall enter C in ‘Remit option
(G/C/R)’ field and enter challan No. in ‘Remit Details’ field.

J. HOW TO PRINT TDS CERTIFICATE,

Menu option – TDSIP

232
 Report Option - Enter 2.

Enter the criteria for selecting customers/accounts for printing TDS

certificate. E.g. is user wishes to print TDS certificate for a particular
customer, he can enter cust_id in Cust_id from and to fields. If user wishes
to print TDS certificates of closed FDs as well, he shall enter Y in ‘Closed
A/cs’ field etc
.
Press F4.

System shall display all the accounts selected by it, falling under the criteria
as entered by the user, with the * on Left Hand Side of each FD.
User can include or exclude FD from TDS certificate by pressing Shift+F4.
Press F4.

Printer ID – Local. Note – Please make sure that the ILINKWEB is running
in the background. Ensure that the printer is ON.

Delete on Print – Enter Y or N as per requirement. If the user enters N in

this field, he can view/print the same report through menu option PR.
Press F10 to commit.

HOW TO PRINT FDR--

233
 Menu option – DRP

PLEASE MAKE SURE THAT THE NECESSARY INVENTORY IS

AVAILABLE AT USER’S LOCATION, OTHERWISE USE MENU
OPTION IMC TO MOVE THE INVENTORY AT USER’S LOCATION.

Customer ID – Enter customer ID, if user wishes to select all the FDs
opened but not yet printed for a particular customer.

From A/c No and To A/c No – If user wishes to print a particular FDR, user
shall enter the same A/c No. of the FD in both the fields.

After entering the criteria, press F4.

System shall display all the FDs falling under the criteria with * appearing on
left side of each FD (i.e. the FDs are in selected mode for printing). User
can use Shift+F4 to select or deselect FD from printing criteria. Only FDs
which have not been printed even once shall be selected by the system.
Press F4.

Printer ID – Local. Please make sure that the ILINKWEB is running in the
background and printer is attached to the computer and in OK status, also
ensure that the required inventory is available at user’s location.

Delete on print – Y.

Press F4..

234
If the inventory is available at user’s location, then system shall display
printed Srl. Num (Alpha and number) in respective fields. Make sure that the
same inventory is inserted into the document printer.

Press F4. Please check whether the FDR is being properly printed.

After printing the FD, system shall seek confirmation ‘Print OK’. If the print is
OK, user shall ensure that Y is appearing in the field and press F10.

If the printing is not proper and FDR is not in a condition to insert again into
document printer, user shall enter D (Destroy Inventory) and press F4.
System shall move the inventory to destroy location and shall bring next
inventory available at user’s location for printing.

If the printing is not proper and the FDR is reusable, user shall enter P (Print
Again) and press F10. Floow steps 9, 10, 11 & 12 as per requirement.

DUDRP & REDRP menu options can be used for duplicate FDR printing
and reprinting FDR respectively.

Menu Option – DUDRP

The input screen is similar to menu option DRP.

Please enter the criteria as per requirement. Press F4.

235
 System shall display all the FDs falling under the criteria entered. System
shall display only those FDs which have been printed at least once.

Select/deselect FDs for printing by pressing Shift+F4.

Press F4.

Please follow steps as discussed above and as per requirement. Please

enter ‘Issued in lieu original FD No._____________ reported lost’ in the
‘Remarks’ Field.

User can invoke menu option ACM in modify/inquiry mode and in the enter
option field type K (Denominations details) and press F4. User shall check
the status of old FDR as H (History) and duplicate FDR’s status as A
(Active).

HOW TO CHECK FOR UNPRINTED FDRs--

Before the day end i.e. ABH, user shall invoke menu option PENDDRP
and enter dates in related fields. Press F4. System shall display all the
unprinted FDRs failing under the selection criteria entered in the previous
screen. User can print the FDRs as discussed in above topics.

HOW TO TRANSFER DEPOSIT TO OVERDUE-

Menu option - TXOD (TRANSFER TO OVERDUE GL SUB-HEAD).

To be run by DBA / System Officer of the branch.

TXOD option does not transfer matured deposits to overdue if the

interest calculation is not upto date and balance in FD is not equal to
maturity amount.

If the FDs are matured and not closed/renewed during the day, the
DBA shall transfer such deposits to Overdue SGL using menu option
TXOD.

The option changes GL Subhead of deposit to respective Overdue GL

Subhead. System shall also create transaction in verified state – Dr.
FD and Cr. Same FD. Please check the report in menu option PR.

REPORTS

236
 Menu option – ACDET (ACCOUNT BALANCE DETAILS)

E.g. User wishes to list all FD accounts maturing today for the scheme
code FDSPR.

Report To (Mandatory) – Free text field.

Scheme Code From & To –
Maturity Date From & To – Enter the dates.
Press F4.
Enter the values in Fore/Background & Print Required and Press F10.
Wait until the progress indicator turns to green.
Quit from the menu option and invoke menu option PR and view/print the
report.

E.g. User wishes to list all the fixed deposits matured and renewed as on
BOD date.

Report To (Mandatory) – Free text field. E.g. enter Manager.

GL Subhead From & To – Press F2 and select GL subhead code for Fixed
Deposit by pressing Shift+F4, or enter 10100.
Close Date From & To – Enter BOD date in both the fields.
Deposit Status – Press F2 and select R (Renewal) by pressing Shift+F4. Or
enter R.
Press F4.
Fore/Background – Enter F.
Print Required – Enter N. (Or Y if printer is attached to the computer)
Press F10.
Invoke menu option PR and view/print ‘Account Details Report’. This report
shall list all the FDs matured and renewed. But system shall not display A/c
No. of renewed FD.

User can generate various types of reports as per the criteria like A/c
closed, lien marked, amount wise, opened/matured/renewed between
different dates, deposit period-wise (like 12 months, 24 months), FDs of a
particular customer, spl category deposits (like blocked, court order,
tender money etc.), safe custody deposits etc.

ACDET may help Auditors to list all the fresh FDs opened between the
dates.

Report To – Free text field. E.g. Auditor.

Account open Date & To – Enter the dates.
GL Subhead From & To – Enter GL Subhead code as 10100 in both the
fields.
Press F4.

237
Fore/Background – F.
Print Required – N. (If printer is attached, then enter Y).
Press F10.
Wait until progress indicator turns green.
Invoke menu option PR and view/print ‘Account Details Report’
.
Please go to right hand side of every FD and check the value under the
deposit status (DS) column. Please count all the FDs having value under
DS column as blank.

There are inquiry/report/MIS menu options related to FD/RDs.

1. PNBRPT – Option No. 4 in MAIN MENU.

2. PNBREP – Option No. 10. There are sub options related to FDs.
3. SDD – Schemewise distribution of deposits.
4. RDD – Ratewise distribution of deposits.
5. FDD – Flow Amountwise distribution of deposits.
6. GDET – General Deposits Details.
7. ACS – Account Selection.
8. RELACI – Related Accounts Lookup for Deposits. Generally used
for finding old/renewed references of FDs.
9. DEPINT – Interest Calculator.
10. DEPMOD – Deposit Modeling.
11. DN – Due Notice. Can be effectively used to inform customers
about maturity of their FDs.
12. PLIST – Pending Installments List.
13. IRRDEP – Irregular Recurring Deposits.
14. TVSI – Term Deposit Interest Slabs Inquiry.

238
 CLEARING

CLEARING ZONE – There is a concept of zone in clearing which means a

particular type of clearing viz: MICR or NON-MICR clearing batch.Each clearing
zone is identified on the basis of a ZONE CODE . Depending upon the type of
clearing various zone codes have been defined in the system like MICR-1 or
NMICR-1. Zone codes starting with EC like ECMICR-1 have been defined for use
by the extension counters.While entering the instruments in these zones the ideal
number of instruments in each zone should not be more than 250.

OUTWARD CLEARING

A. OPEN ZONE

Before lodging the instruments, the user has to open the Zone using
menu option – MCLZOH.

Menu option – MCLZOH

Screen 1

1
1. Function – O (Open). Or user can press F2 for the list and select O
(Open Zone) function by pressing Shift+F4.
2. Zone – In the first field, enter the date in which user wishes to open the
zone. (Zone can be opened in future dates too.) In the second field,
enter the Zone Code in which user wishes to lodge the instruments or
user can select zone code from the list. Latency period means the
minimum gap in number of days taken to release the zone to shadow
balance from the date of opening the zone i.e. the balance credited in
the account but can not be withdrawn as it is under clearing (Unclear
Balance). E.g. one day latency means if the zone is opened on
07.04.2008, then it shall be released to shadow balance on or after
08.04.2008 only (if it’s a working day). Press F4. If the zone is already
in opened state, system shall display the message ‘Record already
exists’.
3. System shall display the zone details as per the zone code. System shall
display the Transaction ID for the zone, which may be noted for further
references.
4. Press F10 to commit. Once the zone is opened, users can lodge
instruments in the zone.

B. LODGE INSTRUMENTS

Instruments can only be lodged when the zone is in open state.

Menu option – OCTM (Outward Clearing Transaction Maintenance)

The screen is divided into 4 parts.

1st – Function block.

2nd – Credit voucher or pay-in-slip block,
3rd – Instrument details block and
4th – status block.

There are three types of scenarios those can be handled in Finacle.

• Single A/c credit with single instrument

• Single A/c credit with multiple instruments
• Multiple A/cs credit with single instrument.

1. Function Code – A (Add).

2. Zone – In the first field, enter zone date; and in the next field, enter the
zone code. Press F4. The cursor shall appear in Account Number field
of credit voucher block.

IMPORTANT – After pressing F4 key, system shall activate credit voucher

block and at the same time, it shall allot a Set Num (please see set num

2
field below the function code field in function block). User shall note set
number on credit voucher, for further references/verification.

Screen 2

3. Account Number (Mandatory)– Enter the A/c No. to which the

instrument is to be credited.
4. Amount (Mandatory)– Enter the amount by which the account is to be
credited.

IMPORTANT – In case of crediting of a single instrument to multiple

accounts, user shall press Down Arrow key of the keyboard in the credit
voucher block and the system shall bring a new credit voucher block,
follow the steps (3 & 4) as mentioned above. System shall not allow the
user to press down arrow to enter another credit voucher, if it finds any
error in the a/c last entered, like A/c frozen, A/c closed etc.

5. After entering all the credit vouchers, Press F6 to go to Instrument

Block. System shall not allow the user to go to instrument block, if it
finds any error in the a/c last entered, like A/c frozen, A/c closed etc. At
any point of time, if user wishes to go from instrument block to pay-in-
slip block (i.e. credit voucher block), he shall press F12.
6. Instrument No (Mandatory)– Enter the Instrument No., which is
available on the instrument.
7. Sort Code (Mandatory)– Enter nine digit sort code, which may be
readily available on the instrument, otherwise use can press F2 for the

3
 list and select combination of city, bank and branch code from the list
by pressing Shift+F4.
8. Trn Code – e.g. user can enter 10 for SF, 11 for CA, 13 for CC cheque
etc. or can select the same from the list.This helps in identifying at a
later stage , the type of instrument that was sent in clearing.
9. Amount (Mandatory)– Enter the cheque amount. System automatically
displays cheque amount equivalent to total of amounts of all credit
vouchers. User can change amount if needed.
10. Shadow Balance Code – User can select it from the list. This may be
useful to take decision while allowing debits against clearing in the a/c.
11. If more than one cheque is to be lodged, user shall press down
arrow of keyboard to go to next record and follow steps 6 to 10.
System allots Inst. Sl. No., displayed on extreme left hand side of the
record, which may be noted for further references.
12. After lodging all the instruments, user shall press F10 to commit/save
the details. After pressing F10, system shall check the total of all
amounts of credit voucher(s) and total of all amount(s) of instrument(s)
and if it is not tallied, it shall display a message ‘Part tran amt &
instrument amt not equal <COMMIT> to proceed else <QUIT>’. If the
user again presses F10, the details shall be saved with unbalanced
amounts. If user presses F3, system shall allow user to enter/modify
the details. The user shall check the details in status block like number
of credit vouchers and their total, number of instruments & their total.

Note –
i. After pressing F10, system may display list of warnings/exceptions;
user can press F4 to save details with exceptions or can press F3
to quit. In case
ii. If at any point of time, user wishes to go from instruments block to
credit voucher block, he shall press F12.
iii. If user wishes to delete a particular entry in credit voucher block, he
shall enter Y in Del Flg.
iv. If user wishes to delete a particular instrument record, he shall
enter Y in Del field (extreme right hand side of the record).
v. After entering the relevant values in function block of OCTM and
pressing F4, system allots a set number before lodging the
instruments. If the user quits from the menu option OCTM without
lodging any instrument, the set number remains unutilized.

C. HOW TO MODIFY DETAILS OF ALREADY SAVED SET

Set details can be modified if it is not already verified.

Menu option – OCTM

1. Function – M (Modify)

4
2. Zone – Enter date and zone code
3. Set Num – Enter the set number which is to be modified. Press F4.
4. Modify the set details as discussed earlier and press F10 to commit.

D. HOW TO DELETE A SET

Menu option – OCTM. Set can be deleted if it is not already verified.

1. Function – D (Delete)
2. Zone – Enter date and zone code
3. Set Num – Enter the set number which is to be deleted. Press F4.
4. Press F10 to commit. System shall display a warning ‘ Press
<COMMIT> if you really want to DELETE the set, else press <EXIT>’.
Press F10 to delete the set or press F3 to quit without deleting the set.

E. HOW TO VERIFY INSTRUMENTS LODGED IN OUTWARD

CLEARING

Menu option – OCTM

1. Function – V (Verify)
2. Zone – Enter date and zone code.
3. Set Num – Enter set number which is to be verified. Press F4. (Note -
If the total of amounts of credit voucher(s) and total of amounts of
instrument(s) is not tallied/equal while lodging the instruments, system
shall not allow the user to proceed for verification of set and display a
message ‘Part-tran and instrument amount are not equal for the set’.)
4. System shall display set details. If number of credit vouchers is more
than one, user shall use up/down arrow within the credit voucher block
to scroll through different accounts being credited.
5. If number of instruments is more than two, then the user shall press F6
to go to instrument details block and use up/down arrow to view
instrument details.
6. User shall press F10 to commit. System may display list of
warnings/exceptions; if the user is authorized to override the
warnings/exceptions, he can press F4 to verify the set, else can press
F3 to quit without saving.
7. Follow the above process to verify all the sets.

Alternate method

5
User shall take print of a report of instruments lodged in the outward
clearing through menu option DAYRPT – 3 sub options 2 or 8 and
Physically verify the details in sets like a/c no, amounts in pay in slip, inst.
details etc. and then mass verify all the sets using menu option OCTV..

Menu option - VCHL (Verification Check List)

This menu option may be used to generate a report of instruments lodged

in outward clearing.

1. Report to (Mandatory) – Free text field. E.g enter Manager

2. Zone dt/code – Enter date in the first field and zone code in the next
field.
3. Set No. from and to – If the user wishes to see details of all the sets,
then the fields shall be left blank, else user can enter set numbers in
these fields.
4. Press F4. System shall bring Print Parameter Acceptance form. Enter
F in Fore/Background and N in Print Required (If printer is not
physically connected to the PC). Press F10.
5. View/print the report through menu option PR. Physically verify all the
sets i.e. details of credit vouchers and instruments.
After satisfying that all the details are correct please invoke menu option
OCTV to verify all the instruments in one stroke.

Menu option – OCTV (Clearing Transaction Verification)

This menu option may be used to mass verify all the sets. All the fields are
mandatory. This menu option can only be used when the zone is in
suspended state (discussed in paragraph G).

1. Zone date/code – Enter zone date and code respectively.

2. Start Set Num. –Enter the set number from where the user wishes to
pick up sets for verification.
3. End Set Num - Enter the set number up to which the user wishes to
pick up sets for verification.
4. Press F10. System shall display status of each set.

Please note that the maker and checker concept is applicable in

verification of outward clearing, i.e. same user can not verify the
instruments lodged by him. Please note that system does not pass any
voucher/TXN after the verification of instruments through OCTM or OCTV.

In ACCBAL, the total amount of instruments lodged but not yet released to
shadow balance shall reflect under ‘FLOAT BALANCE’..

6
F. HOW TO SEE STATUS OF SETS (VERIFIED / UNVERIFIED /
UNTALLIED)?

This menu option may be used to get total view of the zone (like whether
all the sets are verified) before proceeding to further operations on the
zone.

Menu Option – IOCLS (Inquire on Clearing Transaction Sets)

1. Zone Set Id (mandatory)– Automatically user’s SOL ID is displayed.

2. Zone Date/Code (mandatory)– Enter zone date and zone code in the
fields respectively.
3. Start set Num – Enter the set no. from where user wishes to see the
list.
4. End set Num – Enter the set num up to which user wishes to see the
list. If no values are entered in both the fields, system shall select all
the sets for listing.
5. vfd status – Enter Y if only verified sets are to be listed, N for unverified
sets, should be left blank entered for listing of verified and unverified
sets together.
6. Tally sets – Enter Y for listing tallied sets only, N for un tallied sets
only, should be left blank for listing both tallied and un tallied sets
together.
7. If no values are entered in fields 3 to 6, system shall list all the sets.
8. Press F4. System shall display all the sets in ascending order of set
num, along with their status on extreme right side of the record.
System shall not list unutilized/deleted sets. System shall display (from
left) set number, number of credit vouchers, sol id, total amount of all
credit vouchers, number of credit vouchers verified, total number of
instruments, total amount of all instruments, number of instruments
verified and overall status of the set. If total amount of credit vouchers
and total amount of instruments is not equal, then the system shall
display status as ‘un Tallied’. User can press Control+E (Explode) on
individual record to see the set details.

7
 Screen 3

G. SUSPEND ZONE

Once all the cheques are lodged and verified, user shall suspend the
zone. Once the zone is suspended, no further
addition/modification/deletion is allowed in the zone.

Menu option – MCLZOH

1. Function – S (Suspend)
2. Zone – Enter date and zone code in the two fields respectively.
3. Press F4.
4. Press F10 to commit.

H. REVOKE SUSPENSION

Once the zone is suspended, no addition/modification/deletion is allowed

in the zone. In case, user wishes to lodge instruments or modify/delete
unverified sets in the zone, he shall revoke suspension.

Menu option – MCLZOH

1. Function – V (Revoke Suspension)

2. Zone – Enter date and zone code in the two fields respectively.
3. Press F4.
4. Press F10 to commit.

I. RELEASE SHADOW BALANCE

This is a mandatory process for outward clearing. The clearing incharge

(preferably official having work class of manager and above) shall invoke
menu option MCLZOH and release the zone to shadow balance. The
zones like Interbank /high value having zero latency period shall be

8
released on the same day of opening the zone. Zones having 1 day
latency period shall be released in the next day morning; e.g if the zone is
opened on 07.04.2008 , then it should be released to shadow balance on
08.04.2008 (if it’s a working day). Please ensure that ILINKWEB is
running in the background, otherwise the system shall terminate the
session with fatal error, although the system shall release the zone to
shadow balance.

Menu option – MCLZOH

1. Function – R (Release Shadow Balance)

2. Zone – Enter date and zone code in the two fields respectively.
3. Press F4.
4. Press F10 to commit. System may raise warnings/exceptions, if the
user is authorized to override the same, then he shall press F4 to
proceed.

System creates following transaction –

Dr. Clearing Imprest A/c Cr. Customer Account

As the system validates passing power while passing the entries, if the
user having work class below manager releases the zone to shadow
balance, the system shall create the transaction in Entered state,. The
concerned official/manager needs to post/verify transaction through menu
option TM.
As per the present setup, system credits individual instrument amount to
customer’s account. To facilitate consolidated credit to customer’s account
(i.e. total of all instruments), user needs to lodge such instruments in LDD-
C1, MICR-C0, MICR-C1 zones.
After releasing the zone to shadow balance, user can see that in the
ledger of a customer (e.g menu option ACLI), the total amount of
instruments sent in outward clearing is shown under ‘Funds in Clearing’
head. In TM also, the total amount of instruments sent in outward clearing
shall reflect under ‘Shadow Balance’. In ACCBAL menu option, system
shall display such amount under ‘Funds in Clearing’.

J. MARK PENDING

The system has a provision to mark instruments as pending on account of

some reasons like the bank on which the instruments are drawn is not
participating in the clearing etc. User shall mark such instruments
pending, before regularizing the zone.

E.g. If the zone having 1 day latency period is opened on 07.04.2008 , the
zone is to be released to shadow balance on 08.04.2008 (if it’s a working

9
day) & is to be regularized on 09.04.2008 (if it’s a working day). If the
bank on which the instruments are drawn did not participate in clearing on
08.04.2008 , for any reason thereof like delay in clearing etc, and as the
zone is to be regularized 09.04.2008, then on 09.04.2008 before
regularizing the zone, the user shall mark such instruments as pending
with the zone date as 07.04.2008

Menu option – MARKPEND

Screen 4

1. Zone – Enter zone date and zone code in the two fields
respectively.
2. Set# - If a particular set is to be marked pending, the same shall
be entered.
3. Inst# - If a particular instrument is to be marked pending, the
same shall be entered.
4. Bank Code – If the instrument(s) sent to a particular bank are to
be marked pending, then enter the bank code. If the bank code
is not known to the user, he shall press F2 and select bank code
by pressing Shift+F4.
5. After entering the criteria, press F4.
6. System shall list all the instruments falling under the criteria
entered by the user. User shall press Shift+F4 on every such
record/instrument which has to be marked as pending. Ensure
that * sign appears on extreme left side of the record, this
means that the instrument is selected for marking as pending.
To deselect instrument from marking as pending, user shall
press Shift+F4 and ensure that * sign is not appearing on left
side of the record.
7. Press F10 to commit. The user may need to do the above
exercise for all the zones for a particular Bank, as the user’s
branch might have sent instruments through other zones as well
to the bank. To get information about the zones through which

10
 instruments have been sent to the bank, user shall use menu
option OIQ, which is discussed in next part of this document.

K. REGULARIZE ZONE

This is a mandatory process for every outward clearing zone. Zone must
be in ‘Released to Shadow Balance’ status before executing this option.
After releasing the zone to shadow balance, the total amount of
instruments credited to customer account’s ledger is called as ‘Shadow
Balance’ or ‘Funds in Clearing’ or ‘Unclear Balance’. After running the
regularization option, system updates status of such entries to clear
balance. Before running this process, user shall ensure that outward
rejects, if any, have been lodged in the Non-MICR inward clearing zone
for the day.

Menu option – MCLZOH

1. Function – G (Regularize Shadow Balance)

2. Zone – Enter date and zone code in the two fields respectively.
3. Press F4.
4. Press F10 to commit.

After running this process, if the user inquires about the zone through
menu option MCLZOH, then he will see that the system has updated
status of the Zone as C (Closed Zone). If some instruments are marked as
pending, then system shall display zone status as ‘Partially Regularized’.

L. REVOKE PENDING

If some instruments in outward clearing zone have been marked as

pending (menu option MARKPEND), then the authorized official shall
revoke pending of such instruments after getting confirmation from the
clearing house that the said bank has participated in the clearing on the
subsequent date for further action like regularizing the instruments or
marking them as outward rejects in inward clearing.

Menu option – REVPEND. The steps are similar to menu option

MARKPEND.

After revoking the pending, if the instruments have to be regularized, then

the user shall again run regularization process for the zone through which
instruments were sent in outward clearing.

M. HOW TO MODIFY/DELETE DETAILS IN SETS EVEN AFTER

VERIFICATION OF SETS & BEFORE RELEASING THE ZONE TO
SHADOW BALANCE?

11
The system has a provision to modify/delete details in sets (like a/c no,
amount, inst. No, inst amount, sort code etc) which have been already
verified. This should be done before releasing the zone to shadow
balance. Following process should be followed very meticulously.

We will discuss this process through an example. There are set num 1 to
4 in the zone MICR-04 opened in 07.04.2008 date. All the sets are in
verified state. User needs to modify details in set number 3 & 4.

1. If the zone is in suspended state, then the user has to revoke

suspension –
Menu option - MCLZOH – function V (Revoke Suspension).
In our example zone is MICR-04 dated 17-09-2003.
Open a similar zone in future date
Menu option - MCLZOH – function O (Open Zone).
In our example MICR-04 dated 18-09-2003 (say it’s a working day).
This may not be necessary if any equivalent zone is in open state in
today’s date.
2. Transfer those sets which need modification/deletion, from one zone to
other.
Menu option - MCLZOH – function T (Transfer Sets) or TROFSETS
(Transfer of Sets).
In our example, we need to enter date as 17.09.2003 and zone code
as MICR-04. Press F4. The system shall display screen equivalent to
the following screen.

Screen 5

Enter the set numbers in set num ranging from and to fields. Under
Transfer to Zone section, enter zone date and zone code to which the
sets are to be transferred. In our example values are 18.09.2003 &
MICR-04 respectively. Press F10. The system shall bring a new

12
 screen and shall display old set numbers (in our example 3 & 4) and
new set numbers allotted by it after transferring the sets to the other
zone. Please note old and new set numbers.

3. The sets after transfer to new zone are in entered state. Modify/delete
set details as per requirement using menu option OCTM. If the set
details are modified, the same have to be got verified by other
authorized user and after verification the complete processing has to
be done for this new zone also.

N. INQUIRIES AND REPORTS

a. Menu option – OIQ (Outward Clearing Instruments Inquiry)

Example 1 - Customer inquires about the fate/status of his

instruments sent in local clearing.

In our example, we will assume that the customer provides limited

information like the date on which he has presented the instrument
and his account number. User may enter date of clearing in
‘Outward Clearing Zone Date’ (2nd from top) and customer’s A/c No.
in the last field. Press F4. The system will display all the records
as per the criteria entered by user. User can press Control+E
(Explode) on a record to know status (last field in the screen) of the
instrument.

If the customer knows instrument number and bank, the user shall
enter respective values in ‘Instrument Id’ and ‘Bank code’ fields and
press F4 to get result.

Example 2 – One of the banks did not participate in the clearing

and the user wants to know all the zones through which
instruments have been sent to the bank, so that those instruments
can be marked as pending before regularizing the zones.
In menu option OIQ, user needs to enter values in ‘Outward
Clearing zone Date’ and ‘Bank Code’. Press F4. Note the zone
codes. Use menu option MARKPEND to mark pending the
instrument as per the zone details noted.

Alternatively, user can use menu option OPQ (Outward Clg Part
Tran Inquiry) for inquiring status of instruments sent in outward
clearing.

13
b. Menu option – REJREP (Rejected Instruments Report/Advice)

This menu option may be used to send advices to the customers

who have presented instruments in Outward Clearing and are
returned unpaid.

Screen 6

1. Report To (mandatory) – Free text field. E.g. enter Manager

2. Start Date (mandatory) – Enter the date as per requirement.
Generally date of opening of outward clearing zone.
3. End Date (mandatory) – Enter end date as per requirement.
Generally date of opening of outward clearing zone.
4. Zone Sol ID – By default user’s sol id appears in this field.
5. Clg type – Enter O for printing outward reject advices
6. Zone Date/Code (mandatory) – Enter zone date and zone
code in respective fields.
7. Print Reqd – Enter A (Advices). Press F4. System shall activate
print parameter acceptance form.
8. Fore/Background – Enter F. Print Required – Enter N (if printer
is not attached to PC). Press F10. System shall generate a
report. Please wait until the progress indicator turns back to
green.
9. View/print the report through menu option PR.

This menu option can also be used to generate summary of

returned instruments; user shall enter R in Print Reqd field. Enter B
in Print Reqd field if both advices and summary are to be printed.

c. Menu option – DAYRPT

14
 All the daily reports of outward clearing can be generated
through menu option DAYRPT.
Let’s take an example. User wishes to generate outward
clearing register for a zone.

1. Type DAYRPT in menu option field and press enter key.

2. Main Menu shall appear on the screen.
3. Ensure that the cursor is blinking in the field available at the
bottom of the Main Menu list, if not, user shall click left button of
mouse in the field. Type 3 (i.e. Clearing). Press F4.
4. Various reports applicable for clearing are listed in the
submenu.
5. User shall see which report is to be generated and enter its
sl.no in the field and press F4.
In our example, as the user wishes to generate outward
clearing register for a zone, he shall enter 2 in the field and
press F4.
6. System may require some input values from the user. After
entering the required values, user shall press F4.
In our example, system shall ask service outlet code, the
user shall enter six digit service outlet code, say 417700 and
press F4. System then asks for date(dd/mm/yyyy), user
shall enter the date in the same format as the system has
displayed. In our example, say 17/09/2003 and press F4.
System asks for the zone code. In our example say MICR-
04 and press F4.
7. After accepting all the required values, system shall start the
process of generating the report. Please wait until the progress
indicator turns back to green.
8. Once the report is generated, the progress indicator shall turn to
green.
9. User can type QQ and press F4 to quit from DAYRPT menu
option. (Alternatively, he can type Q and press F4 to go back
to main menu. If user wishes to quit from main menu as well,
then he shall type Q and press F4. The system shall come out
of PNBRPT.)
10. Please view/print the through menu option PR.

O. GUIDELINES FOR EXTENSION COUNTERS

1. The procedure as discussed above for outward clearing is same

for extension counters.

15
 2. Extension counters shall use zone codes starting with EC for
lodging outward clearing instruments.
3. As per the setup of zones starting with EC, system shall credit
customer’s account to the debit of ‘Imprest A/c – Parent
Branch’.
4. While marking outward reject through inward clearing, system
shall debit customer’s account to the credit of ‘Imprest A/c –
Parent Branch’.
5. The parent branch, on receipt of outward clearing instruments
from Extension counters, shall credit Imprest Accounts of
respective extension counters and debit Imprest Account of
RCC/Clearing House through menu option TM. The branch shall
mention EC’s name in particulars field of credit part tran. to
distinguish the transaction from others.
6. On receipt of outward rejects instruments, the parent branch
shall debit imprest account of respective extension counters and
credit imprest account of RCC/Clearing House and then send
instruments to EC.
7. EC shall lodging outward reject, EC shall open Non-MICR
inward clearing zone starting/prefixed by EC.

Please refer to the IT Division, HO manual for further references.Once the

zone is fully regularized it is automatically closed by the system.

ALL BRANCHES/SOLS MUST ENSURE THAT THERE ARE NO CLEARING

ZONES WHICH ARE MORE THAN THREE/FOUR DAYS OLD AND HAVE NOT
BEEN CLOSED TILL DATE.

INWARD CLEARING –

A. OPEN ZONE

The authorized official shall open inward clearing zone using menu option
MICZ. It may be noted that all inward clearing zones must be closed on
the day they are opened; otherwise system shall not allow the user to do
the day end .

Menu option – MICZ

1. Function – O (Open Zone)

2. Zone – Enter the zone code in the first field, or select it from the list.
Zone codes prefixed by EC are defined by data centre only for
extension counters & branches shall not open these zones for lodging
inward clearing. Branches shall open MICR zones for lodging MICR

16
 instruments. Branches shall open non-MICR zones for lodging outward
reject instruments i.e. instruments presented in outward clearing but
returned unpaid. In the field next to zone code, system automatically
displays today’s date (i.e. BOD date). System does not allow to open
inward clearing zones in future dates. Press F4. The system shall
activate zone details block.

Screen 7

3. BA(R) Num/Date – Enter the bar number as per the details available
on the inward clearing schedule. In the next field, enter the date of
inward clearing schedule.
4. Tot Inst BAR – Enter total number of instruments as listed in the
inward clearing schedule received from the clearing house..
5. Tot Amt BAR – Enter total amount as claimed by clearing house vide
inward clearing schedule.
6. Press F4. The cursor shall appear in the Option field. Press F10 to
commit. The zone is opened now.

B. LODGE INSTRUMENTS

Menu option – ICTM (Inward Clearing Transaction Maintenance)

1. Function – A (Add)
2. Zone – Enter the zone code or user can press F2 and select the zone
code from the list. System shall not allow the user to lodge instrument
in a zone, if the zone is not in open status. Press F4. System shall
activate instrument details block.

17
 Screen 8

3. A/c Num – Enter the A/c No. If the user presses F4 or F11, system
shall display A/c holder’s name, SOL id where the user is maintaining
a/c and Available balance. This may be useful for the user to take
appropriate decision. (Signature viewing is discussed in later part of
this document.)
4. Instrument No. – In case of customer’s cheque, enter printed serial
number of the cheque. (Lodgment of Pay/Cash Order in ICTM is
discussed in later part of this document.)
5. Instrument Amount – Enter the amount.
6. Transaction Particulars (optional) – Free text field. E.g. user can enter
payee name.
7. Inst. Date (optional) – User shall enter instrument date.
8. Press F4 or down arrow of keyboard to lodge next instrument.
9. If the user presses F4 key -
a. System may move up the current record and bring a blank
record, if it does not come across any
warnings/exceptions/errors. User can lodge next instrument.
b. System may raise warnings/exceptions like ‘Cheque Cautioned
< Manager>’ if the cheque is marked as cautioned in the
system, ‘Chq. Unusable <Manager>’ if the cheque is marked as
destroyed in the system, ‘Chq. Not Issued <Manager>’ if the
cheque is not issued to the customer through the system etc.
There are two possibilities –

18
 i. If the user wishes to pass the instrument with
warnings/exceptions, he can press F4 to proceed.
System shall move up the current record and bring a
blank record. User can lodge further instruments.
ii. If the user does not wish to pass the instrument, then
user shall press F3 in the warnings/exceptions list and
take appropriate action like returning the instrument etc.
Procedure to return the cheque is discussed in later part
of this document.
c. System shall not allow the user to press down arrow to lodge
next instrument, if it comes across any error in the account or
instrument like ‘Account is closed’, ‘Chq. Stopped’, ‘Account
Frozen’, ‘Chq. Already Passed’ etc. User shall press F3 in the
exceptions list and take appropriate decision like returning the
instrument etc. Procedure to return the cheque is discussed in
later part of this document.
10. If the user presses Down Arrow of the keyboard, and if the system
comes across any exception/warning, although the system shall move
up current record and bring a blank record, but at the same time it shall
display a message ‘Scheme level exceptions exist…’. If at this stage
user wishes to return the instrument, then he shall press Up arrow of
the keyboard to bring previous record and take necessary action. If the
system comes across any errors in the account or instrument, then it
shall not move up the current record and shall display a message
‘Could not carve as there are scheme errors’.
11. Note – There are three display fields at the bottom of the menu option
-
Avail – means the available balance in the account.
Carved – means the amount marked as reserved on account of
instruments lodged in the inward clearing.
Deficit – means if the account balance in the account is insufficient,
then it shall display shortfall amount.
12. After lodging all the instruments user shall press F10 to commit.

C. MARK INSTRUMENT AS RETURNED (INWARD REJECT)

If the instrument is drawn on us and is required to be returned due to the

reasons like instrument is marked as stopped, instrument is marked as
cautioned, a/c is frozen, insufficient available balance in the account etc.,
then the following steps may be followed for marking the instrument as
rejected.

a. After entering the instrument details, if the user presses F4 and

if the system comes across any exception/error, it shall display
the same on the computer. If the instrument is to be returned,

19
 then the user shall press F3 and follow following steps to mark
the instrument as rejected.
b. After entering the instrument details, if the user presses down
arrow and if the system comes across any exception, it shall
display a message ‘Scheme level exceptions exist…’ and shall
move up the current record. If the instrument is to be returned,
the user shall press up arrow to bring the record & press F4.
The system shall display a list of warnings/exceptions. If the
instrument is to be returned, the user shall press F3 and follow
following steps to mark the instrument as rejected.
c. After entering the instrument details, if the user presses down
arrow & if the system comes across any errors, it shall display a
message ‘Could not carve as there are scheme errors’ and shall
not move up the current record. User shall press F4 & the
system shall display a list of warnings/exceptions/errors. If the
instrument is to be returned, the user shall press F3 and follow
following steps to mark the instrument as rejected.

Screen 9
1. Carving – N (No)
2. Rejection Type – I (Inward)
3. Press F6. Screen equivalent to Screen 10 shall appear on the desktop.
4. Pres Bk/Br Code (mandatory) – In the first field, enter the presenting
bank code (two digit) & in the next field enter branch code (six digit
i.e. combination of city & branch code). Alternatively, user shall type
three digit sort code of the bank in the first field and enter city code
(e.g. for Mumbai enter 400, Delhi enter 110 etc.) in the next field and
press F2. System shall list all the branches of the bank within the city
code. Select the branch code by pressing shift+F4.
5. Press F6. Screen equivalent to Screen 11 shall appear.
6. Reject Code1 (mandatory) – Press F2 for list and select rejection
code by pressing shift+F4. If there are more than one reason to
reject the instrument, then user shall enter the same in next 4 fields.

20
 Screen 10

Screen 11

7. Press F4. System shall display inward clearing rejection charges

screen as shown in screen 12.
8. If the user wishes to change the charges, he can modify the same.
Press F4.

Screen 12

21
9. Press F6. The system shall come back to instrument details screen of
ICTM. User can press down arrow of keyboard to lodge further
instruments.

D. MARK INSTRUMENT AS RETURNED (OUTWARD REJECT)

Instruments presented by the branch in the outward clearing but return

unpaid by the drawee bank shall be marked as outward reject in the
system. Marking of outward rejects must be done before regularization of
the outward clearing zone, through which the instruments were lodged
and presented to the clearing house.

1. Enter A/c No, instrument number & amount.

2. Carving – N (No).
3. Rejection type – O (Outward). Press F6. System shall display
instrument details. Please ensure that presenting bank and branch
codes automatically appear in the field ‘Pres Bk/Br Code’. Generally, it
shall be same as 9 digit sort code printed on the instrument. If these
details are not automatically displayed by the system, then the user
shall invoke menu option OIQ and inquire about the lodgment of the
instrument by entering zone code, zone date and amount; user shall
then note instrument details and lodge it accordingly.
4. Press F6.
5. Reject Code 1 – Press F2 and select the reject reason code by
pressing Shift+F4.
6. Press F4. System shall display outward clearing returned charges and
outward clearing returned postage charges. User can change the
charges if necessary.
7. Press F4 to accept these charges. Press F6. The system shall come
back to lodgment screen of ICTM. User can press down arrow of
keyboard to lodge further instruments.

E. GRANT INSTANT TOD

User can grant instant TOD while lodging the instrument through ICTM.
Before granting TOD, the user shall take formal sanction/permission from
the competent authority.

1. Carving – Y (Yes).
2. TOD? – Y (Yes).

22
 Screen 13

3. Press Control+E (Explode) in TOD field. Screen equivalent to screen

14 shall appear.
4. System shall display available amount in the account and advance
amount i.e. TOD amount.
5. Expiry date – By default system shall display today’s date (BOD date).
This is the date on which TOD is going to expire.
6. Penalty date – By default system shall display today’s date (BOD
date). This is the date from which system shall start charging penal
interest on TOD bring granted.
7. System displays Advance type as S (Single) transaction and Advance
category as C (Clean).
8. Permitted by (mandatory) – User shall enter Finacle user ID of the
permitting authority.
9. Remarks (optional) – Enter remarks of TOD, if any.
10. Press F4. System shall come back to lodgment screen and move up
the current record.

Screen 14

23
User shall print TOD register from the system on the next Day .Menu
option for printing of TOD register is TODRP. The report/register shall be
signed by the competent authority and shall be preserved in era file.

F. PAY ORDER

1. Account No – Type PO.

2. Instrument No – Enter running serial number of PO and press F11.
System shall automatically display all the particulars of pay order like
amount, particulars, instrument date etc.
3. Press F6.
4. Ref. Num (mandatory) – Enter 9 digit printed number of the pay
order, i.e. first 3 digit alpha and next 6 digit numeric. System shall
validate this number with Hot Items list being updated centrally. Press
down arrow key. The system shall move up the current record.
5. If the pay order is stale or the system comes across any
warning/exception, then it shall display a message ‘Scheme level
warning/exception exists’. User shall press up arrow to bring the last
record and press F4. If the pay order is stale, then it shall display
appropriate message. User then shall modify the account number to
3111511 and lodge the pay order.

G. VALIDATION RUN

After lodging the instruments in inward clearing, the authorized official

shall run validation run process before verification of ICTM. The report
generated through validation run process shall be presented to the
incumbent incharge for taking necessary action like returning instruments,
allowing TODs etc. After getting necessary instructions from the
incumbent, the user shall get into modify mode of ICTM and do necessary
changes in the instruments like marking returning, granting TODs etc.

Menu option – MICZ

1. Function – V (Validation Run)/T (validation report).

2. Zone – Enter zone code in the first field. Press F4. Ensure that
template file is displayed automatically by the system as iclg_val.mrt.
3. Press F4.
4. System shall display print parameter acceptance form. Enter F in
Fore/Background and N in print required (if printer is not physically
connected). Press F10.
5. The report generated may be viewed / printed through menu option
PR.

24
6. The report generated shall consist of status each instrument like
insufficient avail balance, chq. Not issued, chq stopped, already
carved, instrument rejected etc. The report shall help the user to take
necessary action like marking instrument as rejected, granting TOD in
the account etc.
7. User then shall do the necessary modification (if necessary) in the
instruments through menu option ICTM using modify function.
8. All such instruments where no warning/exceptions or errors are found
can be passed by the system .
H. VERIFICATION OF INWARD CLEARING

After lodging all the instruments and marking returning, granting TODs
etc., the authorized official shall verify the lodging.

Menu option – ICTM

1. Function – V (Verify)
2. Zone – Enter zone code in the first field. Press F4. System shall
display selection criteria as shown in screen 15.

Screen 15

3. User can enter criteria to list the instruments for verification like if he
wishes to list/verify only SF instruments, then he can enter 10 in start
tran code and end tran code fields. If the user wishes to verify only pay
orders, then enter PO in start and end account fields.
4. Press F4.
5. System shall list all the instruments falling under the criteria entered as
shown in Screen 16.
6. User can select or deselect instrument for verification by pressing
Shift+F4.All instruments are in selected status by default.
7. Press F10 to commit. No financial transactions are passed by the
system.

25
System allows user to modify instrument details even after verification. In
that case, if the zone is in suspended state, then the suspension has to be
revoked, using menu option MICZ & function R (revoke suspension). Then
the user shall invoke ICTM in modify mode, enter zone code, press F4,
enter Y in Select Verified field and press F4.

Screen 16

I. CHECK ZONE STATISTICS BEFORE SUSPENDING THE ZONE

Before suspending the zone, the authorized official shall check the
statistics of the zone by invoking menu option MICZ.

Menu option – MICZ

1. Function – I (inquire)
2. Zone – Enter zone code in the first field. Press F4.
3. Option – S (Statistics). Press F4.
4. System shall display number of instruments lodged, total amount of
instruments etc. on the computer as shown in screen 17.
5. After noting the figures of excess claim, short claim if any and other
figures likes inward reject, outward reject etc., user shall press F4 or
F3 key to come back to option field.

26
 Screen 17

J. SUSPEND ZONE

After verification of the instruments through ICTM, the authorized official

shall suspend the zone. No further lodgment is allowed in the zone once it
is suspended. If the user wishes to lodge further instruments in suspended
zone, the authorized official shall revoke suspension first using menu
option MICZ.

Menu option – MICZ

1. Function – S (Suspend)
2. Zone – Enter zone code in the first field.
3. Press F4. System shall display zone details and the cursor shall
appear in option field. If BAR amount, no. of instruments etc. is not
entered in the zone, system shall display a message accordingly.
4. User can press F10. Or if the user wishes to enter total amount, no. of
instruments etc. as per the inward clearing schedule, he shall press F3
to abandon suspension of zone and modify zone details through the
same menu option, using modify function.

K. POST ZONE

After confirming zone statistics and doing necessary modifications in the

zone, user shall post the zone. The zone must be in suspended state
before proceeding for posting the zone. Posting means, the system shall
pass necessary financial transactions. Ensure that ILINKWEB is running in
the background. Before proceeding for posting the zone, the user shall
segregate the instrument that are beyond his passing powers and shall
handover the same to next higher authority for passing the same. The
next higher authority shall invoke ICTM and shall satisfy himself about

27
whether the instrument is to be passed or not. Accordingly, he shall sign
on the face of the instrument indicating that the instrument is passed.

During posting the zone, system creates transactions like Dr.

Customer/Office accounts and Cr. Sundry Account Consolidated. If the
number of instruments lodged in the zone is 250 or more, system creates
more than one transaction, each transaction having maximum 250 part
trans. System does not check passing powers during posting the zone, but
the user initiating the posting has work class less than the minimum work
class defined for various schemes, the posting of the zone will fail and the
transaction shall come in the entered status.Preferably the posting should
be done by a manager.

Menu option – MICZ

1. Function – P (Post)
2. Zone – Enter zone code in the first field. Press F4. The cursor shall
appear in option field. The official shall ensure that validation status is
COMPLETE.
3. Option – Press F10.
4. Please wait until the progress indicator turns back to green.
5. System shall display the status of transaction like whether the
transaction posting is failed or otherwise. Please note the transaction
Id.
6. If the posting of transaction is failed, the user shall invoke menu option
TM in modify mode and post all the part trans.
7. While posting the transaction in TM, user may find that some of the
part trans are in verified state. System shall not post/verify part trans
while posting the zone if comes across any warning/exception/errors.
User shall individually post all such unposted part trans (within his
passing powers). User shall check that after pressing F10 in TM, the
number of credit and debit txn’s entered should be equal to number
of credit & debit txn’s in posted status and no txns should be in entered
or posted status which is pending for verification at the end of the day.

L. CLOSE ZONE

Please note that all the inward clearing zones opened on today’s date
(BOD date) must be closed on the same day; otherwise system shall not
allow the DBA to do the Day End. Before initiating the closing of zone,
please ensure that the all the part trans initiated during posting the zone
are posted. ILINKWEB shall be running in the background.

Menu option – MICZ

1. Function – Z (Close)

28
2. Zone – Enter zone code in the first field. Press F4. The cursor shall
appear in option field.
3. Option – Press F10. Please wait until the progress indicator turns back
to green.

This process shall debit sundry consolidated account and credit clearing
imprest account. The user shall check ledger of sundry consolidated
account (3171117) for transaction and can also press Control+E (Explode)
to see other part tran details. The system shall create transactions of debit
to the accounts in which instruments have been returned (provided that
the charges are accepted during lodging the instruments), with the inward
clearing reject charges. System may not post the transactions in account
of customers with the inward clearing reject charges if sufficient balance
is not available in the account.

The user can print all the vouchers like clearing imprest, sundry
consolidated account, suspense clearing, sundry clearing, customers’
account debit and inward clearing reject charges etc. from the system,
either by using menu option VCHR or TM in modify mode and sub option
Z in specify option field.

M. SIGNATURE VIEWING

System allows viewing the signatures of customer while lodging the

instruments through ICTM as also while verifying instruments through
ICTM.

After entering the account number in ICTM user shall press F9 to view
the signature. (While verifying the instruments through ICTM, user shall
bring the cursor to the required account number by pressing up/down
arrow key & press F9). To quit from the signature, user can press back
button of finacle (not of Internet Explorer), available below the progress
indicator. Or alternatively, user can click left button of mouse in signature
window, press Alt+F4, click on transmit button and press F3 to quit from
the signature window. While viewing the signature, user shall check name
of the account holder, mode of operation (if available in signature window)
etc. System shall not allow the user to view the deleted signature if the
user is not given the access to view it by DBA.

N. GUIDELINES FOR EXTENSION COUNTER (EC)

1. The parent branch, on receipt of inward clearing shall segregate the

instruments drawn on EC and shall physically total the amount of these
instruments.

29
 2. It shall then debit Imprest A/c of concerned EC with the total amount
arrived and credit Imprest A/c RCC/Clearing House.
3. It shall then send the instruments to EC.
4. EC shall lodge instruments in inward clearing zone prefixed by EC.
5. The system will debit customers’/office accounts and credit the Imprest
A/c of parent branch.

O. INQUIRIES AND REPORTS

a. INQACHQ (Inquire Account number for a Cheque) –

If the account number on the cheque is not clear, user can inquire
about the account number on the basis of cheque number, provided
the cheque book is issued through Finacle.

1. Cheq. Num – Enter 6 digit printed serial number of the

cheque.
2. Service Outlet – Enter the six digit service outlet code of the
issuing branch. Press F4.
3. If the cheque book is issued to the customer through the
system, it shall display account number on extreme left of the
list.

b. REJREP (Rejected Instruments Report/Advice)

User can generate advices to the customers intimating about returning
of cheque presented in inward clearing. Already discussed in
paragraph N of outward clearing.
c. ACCBAL – Components of Account Balance Inquiry)
User can enter customer’s account number and press F4. System shall
display total amount reserved by the system on account of inward
clearing against the field ‘System Reserved Amount’.
d. User can use ICTM, function I to inquire on instruments.
e. To inquire on statistics, transaction ID generated while posting the
zone, user can use MICZ. Function I, enter zone code, press F4 and in
option field, enter S and press F4 to see statistics. In option field type T
and press F4 to see transaction ID; user can press Control+E
(Explode) on it to see individual part tran details.

ALL CLREARING REPORTS ARE AVAILABLE IN DAYRPT OPTION -3.

Compiled by: Virendra Kapur

Sr.manager

30
 Prepared by:Anil Kr. Aggarwal
Sr. Faculty, IT Centre,
Faridabad

CASH CREDIT / OVERDRAFT ACCOUNTS

Pattern of opening Cash Credit and Over Draft Accounts in Finacle is same.
However, the Scheme Type of Cash Credit is CCA and for Overdraft it is ODA.
Needless to mention here that any account opened in Finacle needs a Customer
Id and a Scheme Code in which it is to be opened.

A. CC/OD ACCOUNT OPENING

Mandatory information to be entered in CC/OD account opening is –

• G – General Details
• S – Scheme Details
• V – MIS Codes `
• H – Limit Details

Other information which is not mandatory but may be required to enter is –

• A – Related party details (like joint a/c holder, Power of Attorney,

Authorized Signatory, Guarantor etc)

Menu option – OAAC (Open an Account)

Screen 1

1. Function – O (Open)
2. Customer Id – Enter the customer id.

31
3. Scheme Code – User can type CC in this field and Press F2. System shall
display a list of valid scheme codes starting with CC characters. User can
select the scheme code by pressing Shift+F4. While selecting the
scheme code, user shall also ensure the GL Subhead Code under which
he wishes to open the a/c. Alternatively, user can type scheme code in
this field; system shall automatically select GL Subhead code as 61100. In
this example, we will open an a/c under CCOTH scheme code. Press F4.
System shall bring General Details screen.

Screen 2

GENERAL DETAILS

4. Acct Name - System shall automatically display customer’s name (as per
the CUMM details). System allows the user to change acct name, but
during account verification, system shall raise an exception ‘Account
Name Change Excp <Officer>’.
5. Acct Short Name – System shall automatically display customer’s short
name (as per CUMM details). System allows the user to change acct short
name.
6. Mode of Operation (Mandatory) – Press F2 and select appropriate code
by pressing Shift+F4.
7. Location Code - Press F2 and select appropriate code by pressing
Shift+F4
8. Account Mgr – System shall automatically display this field as per CUMM
details. Finacle user id of the user who is attached to this account can be
selected from the list.
9. Cash Exception limit Dr. – System automatically displays maximum
amount in this field (as set by the Data Centre for the scheme). This
means, if the cash debit transaction in the a/c being opened exceeds the
limit as set in this field, system shall raise an exception. Same concept is

32
 applicable for Cash Exception limit Cr., Clg. Exception Limit Dr./Cr &
Xfer Exception Limit Dr./Cr.
10. Remarks – Free text field.
11. Collect Charges – System automatically displays Y in this field; which
means system shall collect Ledger Folio and Account Maintenance
Charges as and when applicable. User can change it to N, if no charges
are to be collected.
12. Turnover Details - System automatically displays Y in this field; which
means system shall generate turnover details for the account; this value
should not be changed. A/c turnover details can be inquired through menu
option ACTI.
13. Relative to staff – Change the value to Y if the customer is relative to any
staff member.
14. Relative Staff Id – If the above field is set to Y, then it is mandatory to
enter staff id in this field. User can press F2 and select staff id by pressing
Shift+F4. This means, system shall not allow the staff whose staff id is
entered this field to enter any transaction in this account.
15. Press F6.

Screen 3

16. Passbook/Statement (Mandatory) – Enter P for Passbook, S for

Statement or B for both PB & Stmt.
17. Statement Frequency – If S (Statement) or B (Both PB & Stmt) is entered
in the above field, then statement frequency is mandatory.
18. Despatch Mode – If S or B value is entered in Passbook/Statement field,
then this field is mandatory. Valid values are
A - Post and Email
B – Spl Delivery and Email
C – Collect by person
D – Courier & Email
P – Only Post

33
 Q – Courier
S – Special Delivery.
19. Pay Interest – Default value is Y which should be retained (not to be
changed to N); as keeping this value Y will facilitate to refund interest in
the account by the system due to any reason like change of interest rate
from backdate.
20. Cr. % Min/Max & Dr. % Min. Max these are scheme level parameters
and we should not enter any value in it.
21. Collect Interest – Default is Y, which shall not be changed.
22. Customer Pref. Interest (Cr) and Account Pref. Interest (Cr) – should
be left blank.
23. Account Pref. Interest (Dr) – If the account preferential interest over or
below is to be charged, the same shall be entered in this field. E.g. If 2% is
to be charged over and above prevailing rate of interest as entered in Int.
Rate Code field, then 2 may be entered in this field; -2 may be entered in
this field if 2% less is to be charged than the prevailing rate of interest.
24. Interest Cr A/c Flag – Default is S, which may not be changed.
25. Interest Dr A/c Flag (Mandatory) – Generally S (Original A/c) itself i.e.
interest shall be debited to the a/c which is being opened.
26. Int. Rate Code (Mandatory) – By default, the Cursor will appear at the
Interest Rate Code Field. User shall select the interest rate code which
have been defined in the system. Let’s assume that we are opening a
trader’s CC account to whom we are granting a limit for working capital
trading advances above Rs. 5 Lacs –
a. Press F2.
b. Interest Table Code – Type WC and press F2. System shall display
all the interest table codes starting with WC.
c. Using Up/Down arrow key of keyboard go to WCTA interest table
code. Press Shift+F4 to select the code. Press F4.
d. System shall display various versions created by the Data Centre
from time to time.
e. (Optional) To know actual rate of interest that the system would be
charging in this account, press Control+E on the version which user
wishes to select for this a/c. While selecting/exploring on the version,
user shall ensure the start date from which the interest table code is
effective. Note the base int. pcnt if any.
f. Option – Type D (Debit Slabs) and press F4.
g. Note the value appearing below Ind. Normal. Add this value in base
int. pcnt to arrive at the net interest that would be charged in the
account being opened. Press F3 thrice.
h. The system shall come back to interest table version list. Select the
proper version by pressing Shift+F4.
27. After selecting proper Int. Rate Code, Press F4. System shall validate
values entered in the fields, as also it shall check that valid values are
entered in mandatory fields and then the cursor shall appear in Option
Code field.

34
SCHEME DETAILS

28. Option Code – Delete G and enter S (Scheme Details). Press F4.

Screen 4

29. Dr. Balance Limit – Default value is 99999999999999.99, which should

be retained.
30. Sanctioned Limit – Say Rs. 500000/-
31. Max. Allowable Limit – Enter the amount of sanctioned limit. System
shall not allow the user to enter/modify amount in sanctioned limit (H
details) field, more than the amount entered in this field.
32. Credit File No. – Enter credit file No. if any.
33. Debt Acknowledgement Date – Enter the Date of last acknowledgement
of debt (BC letter). This date can also be filled up after the verification of
account; to do so use the menu option ACM. However, in new account
Documents date can also be entered.
34. Chqs Allowed – Default value is Y. System shall not allow the user to
issue cheque book in the a/c, if N is entered in this field.
35. Charge for Cheque Issue – Default value is Y, which shall not be
changed.
36. Press F6 or F4.
37. A/c Health Code (Mandatory) – Press F2 and select appropriate code by
pressing Shift+F4.
38. Press F4. System shall bring the cursor to Option Code field.

LIMIT DETAILS

39. Option Code – Delete S and enter H (Limit History Details). Press F4.

35
 Screen 5

40. Limit Level Interest – Default value is N i.e. the system shall charge the
interest as per the Interest Rate Code entered in the G (General Details)
option.
41. Sanction Limit –System will show the sanctioned limit. Sanction Date
(mandatory) – Enter the date of sanction of existing limit.
42. Expiry Date (mandatory)– Enter the date of expiry of existing limit.
43. Penal Int. From – Enter the number of months/days from the date of expiry
of the limit after which the system shall charge penal interest. If nothing is
entered in these fields, system shall charge penal interest from the date of
expiry of the limit.
44. Document Date (mandatory)– Enter the date of documentation in the
account.
45. Review Date – Enter the date of review of limit of this account, if any.
This date must be at least one day prior to the date of expiry of limit.
46. Security Description – Enter the description of security in this account.
47. Remarks – Free text field.
48. Sanction Level (Mandatory) – Press F2 for list and select appropriate
code by pressing Shift+F4.
49. Sanction Auth (Mandatory) - Press F2 for list and select appropriate code
by pressing Shift+F4.
50. Sanction Ref# (Mandatory) – Enter the sanction reference No.
51. Press F4.
52. Drawing Power Indicator (mandatory)– Valid values are D – Derived
from Security, E – Equal to Sanction Limit, M – Manually Maintained, P –
Parent.

36
 a. If D is entered in this field, then it becomes mandatory to attach
security to this account through the menu option SRM, otherwise the
system shall always show DP as 0 (Zero).
b. If E is entered in this field, then system shall show DP as equal to
Sanctioned Limit.
c. If M is entered in this field, then the user has to enter value of DP in the
Drawing Power field.
d. If P is entered in this field, then the system shall derive the DP from
Limit Node. Please refer to chapter on Limit Node Maintenance for
creation of limit nodes/tree.
53. Drawing Power % - This field is mandatory if DP Indicator is P (Parent).
54. Limit Id - This field is mandatory if DP Indicator is P (Parent).
55. Drawing Power – In case the DP indicator is entered as M (Maintained),
then the user shall enter the amount of DP. In all other case, system shall
derive the DP as per the DP indicator.
56. DACC Limit Absolute – Debit Against Clearing Credit limit is sanctioned as
a part of the main limit, if any. Same can be entered in absolute value in
the first field and/or in percentage term in the next field. If both ‘Absolute’
and ‘Percentage’ are entered, then the system shall allow DACC limit from
either of the limits, whichever is lower.
57. A/c Recalled (Mandatory) – Valid values are Y or N.
58. Press F4. System shall validate the values and shall also check that
whether the values in mandatory fields have been entered. On success, it
shall bring the cursor to Option Code field.

MIS CODES

In all loan accounts, entering MIS details has been made mandatory. The
quality of reports/MIS is directly related to the details entered in this option.
User shall meticulously enter valid values in these fields.

59. Option Code – Delete H and enter V (MIS Codes). Press F4.
60. In every field, the facility of list is available. User can Press F2 for the list
and select appropriate code by pressing Shift+F4 as shown below:

37
 Screen 6

61. After entering appropriate codes in the concerned fields, user shall press
F4. The system shall bring the cursor to Option Code field.
62. Option Code – We have so far entered G (General), S (Scheme), H (Limit)
and V (MIS) details. These details are mandatory for CC/OD a/c. User
can press F10 to commit/save account details. But, as the case may be,
user may require to enter Authorized Signatory, Power of Attorney,
Guarantor, Joint A/c holder’s details while opening the account. These
details can be entered through option A (Related Party Details).

RELATED PARTY DETAILS

63. Option Code – Delete V and enter A. Press F4.

64. The first screen displays details of Main Account Holder. To enter
authorized signatory, power attorney, joint account holders’ etc. details,
press Down Arrow of keyboard.
65. Relation Type (Mandatory) – Press F1 for help. The help displays various
values for relation codes. P (Power of Attorney), A (Authorised Signatory),
L (letter of Authority), J (Joint Holder), G (Guarantor) etc. Press Enter on
OK button or click mouse on it. Enter the value in this field.
66. Relation Code – Press F2 and select the code from the list by pressing
Shift+F4.
67. Dispatch Mode – If the account is enabled for statement, system gives
user the option to send the statement to related parties added through this
option. Press F1 for help. Enter the dispatch mode in this field.
68. Designation Code – Press F2 for list and select the code by pressing
Shift+F4.

38
69. Customer ID – If the related party (joint A/c holder etc.) has a valid cust_id
in finacle, enter the same here. In that case other details of the party like
address, city, pin code etc. need not be entered.
70. Name (Mandatory) – Enter name of the related party. If the cust_id is
entered in the above field, then the system automatically displays party’s
name in this field and does not allow to modify.
71. If the cust_id of related party is not entered, Address, City, State, Country,
Postal Code etc. of the related party need to be filled in.
72. If user wishes to enter more related party details, press Down Arrow and
follow the steps 65 to 71.
73. After entering all related party details, Press F4 to go to Enter option
field.
74. If no other details are to be entered, then Press F10 to commit. System
will display 16-digit account number. Please note it, as it needs
verification.

Account No. consists of following information. E.g. account no. generated by

system is 4177008700002253.

417700 87 0000225 3
SOL id(6) Product code(2) Account No.(7) Check digit(1)

Check digit is also a part of account no. User need not remember all 16
digits. Whenever user accesses this account, he can simply enter 878336,
system will automatically expand it to 16 digits. This facility is provided only
when user accesses customer’s accounts of user’s own branch/SOL. User
shall enter all 16 digits in account no. field for accounts of customers of other
branch/SOL.

B. VERIFICATION OF NEWLY OPENED A/C

Please note

1. The user who has opened the account through OAAC can not verify the
account; as Maker and Checker concept is applicable in Finacle.
2. During verification of account, no details can be changed, as all the fields
are write protected.
3. To modify account details of newly opened account (but not verified), use
menu option OAACAU – function M (Modify).

Menu option – OAACAU

1. Function – V.
2. Temporary A/c No. – Enter the A/C No which is to be verified. User
need not enter all 16 digits of account; user can enter short account

39
 no. of the account to be verified. If user forgot to note account no.
after committing OAAC, user can retrieve it by pressing F2 in this
field; select the account to be verified by pressing Shift+F4.
3. Permanent A/c No. – must not be entered. Press F4 to bring
account details. System shall display General Details of the
account. Press F11 twice (Or click twice on Transmit button) to visit
next page. Similarly, visit the 3rd page. When the user is in 3rd page,
press F4 to go to option code field.
4. Option Code – type S and press F4 to visit scheme details. After
verifying scheme details, press F4 to come back to option code
field.
5. Option Code – Delete S and type H. Press F4 to visit limit details.
Press F4 to see DP Indicator/DACC limit details. Press F4 come
back to option code field.
6. Option Code – Delete H and type V. Press F4 to visit MIS details.
After verifying MIS codes, press F4 come back to option code field.
7. Option Code - delete V & type A. Press F4 to visit Related Party
Details. Press Up/Down arrow to scroll through the records. Press
F4 to come back to option code field.
8. Press F10 to commit.
Note : System may display warnings or/and exceptions. If the verifying
official has sufficient work class to override the exceptions, he can press
F4. If the user presses F4 and accept, then only system shall verify the
a/c. If the user presses F3, system shall not verify the account.

Some of the Exceptions raised by the system are –

1. DFLT INT PARM CHNG <OFFICER> - If Interest rate code and/or

Preferential Interest in General Details (2nd Page) are changed/entered.
2. INTRODUCER NOT CUSTOMER <SPL. ASSTT.> - In customer ID
details (menu option CUMM), the introducer has not a valid customer id in
finacle.
3. ACCOUNT NAME CHANGE EXCP (OFFICER) – If name of the account
has been changed while opening the a/c, with respect to the name as
entered in customer Id details.
4. OVERRIDE DEF. CHK <OFFICER> - System automatically displays
values in Cash exception limit (Dr/Cr), Clg. Exception Limit (Dr/Cr) & Xfer
exception Limit (Dr/Cr) in General Details, 1st page, as applicable to the
scheme. If user changes all or any of the values in these fields, system
raises this exception.

C. FURTHER MODIFICATIONS IN CC/OD A/C

After the account is opened and subsequently verified, user shall use menu
option ACM to change any of the details in the a/c. The modifications done in

40
the account shall be verified by another authorized user using the same menu
option i.e. ACM.

Please note that Interest Rate Code, Sanctioned Limit details and DP
indicator, TOD details can not be changed through menu option ACM.

D. ATTACH SECURITY TO AN ACCOUNT

After opening and verification of an account, user shall create/attach primary

and collateral securities to the account. Please refer to chapter on Security
Register Maintenance (SRM).

E. CHECK THE CORRECTNESS OF SANCTION LIMIT AND DP

After verification of CC/OD a/c and attaching primary security to it, it is always
advisable to check sanctioned limit and DP through menu option ACCBAL.

In ACCBAL menu option, enter A/c No. & press F4. System shall display all
the details like Sanc. Limit, DP, Available Amt, Secured & Clean limits, lien,
overdue liability etc of the account as on the time user invokes this menu
option.

Screen 7

F. ISSUE OF CHEQUE BOOK

After opening & verification of an account, user shall issue cheque book (if
applicable) to the account holder, through the menu option ICHB. Please
refer to chapter on Cheque Book Maintenance.

G. CHANGE OF INTEREST RATE

41
During the migration of CC/OD accounts from TBA/PBA packages to CBS,
the system places the rate of interest applicable in the account in Account
Pref. Interest (Dr) field & for all such migrated accounts, the value in Int.
Rate Code field is ZERO. This means if user does not change interest rate,
then the account shall always carry absolute rate of interest and any changes
in PLR/BPLR or any other interest component done by the Date Centre shall
not be automatically made applicable in all such accounts by the system.

Therefore, it becomes mandatory for the branch to change Int. Rate Code &
Account Pref. Interest (Dr) of all such accounts. The menu option to change
Interest Rate Code and Account/Customer Pref. Interest details is INTTM.
Change of interest rate facility is not available in menu option ACM.

Also, after opening and subsequent verification of an account, if the user

wishes to change interest rate in the a/c, he shall use menu option INTTM.

Screen 8

1. Function – M (Modify)
2. A/c / Bill / Disb – A (Account)
3. A/c No / Bills / Disb Id – Enter A/c No.

42
4. Press F4. System shall display existing interest parameters.
5. Interest Table Code – Enter appropriate interest table code. Please refer
to point No. 26 of A/c opening.
6. Customer Preferential Interest (Cr) and Account Preferential Interest (Cr)
– Not applicable for CC/OD A/c. Values in these fields shall be 0 (zero).
7. Account Preferential Interest (Dr) – If any preferential interest over and
above the prevailing rate of interest is to be charged, then enter the same
in this field. If any concession is to be given, then enter the value
preceded with minus (- sign).
8. Is Interest Pegged – By default, system displays N in this field, which
means that as and when new version of interest rate code is released the
Data Centre, the same shall be automatically made applicable in this
account.
9. Start Date – Enter the date from which the above mentioned interest rate
shall be applicable.
10. End Date – Enter the date up to which the above mentioned interest rate
shall be applicable.

Multiple interest rates with different start/end dates can be entered in an

account. User shall press Down Arrow of keyboard to add next interest
record.

Another authorized user shall verify the modifications done in INTTM,

using the same menu option i.e. INTTM, Function – V.

H. TRANSACTION IN CC/OD A/C

Cash & Transfer transactions in CC/OD A/c shall be entered through the
menu option TM. Inward Clearing related transactions shall be entered
through menu option ICTM. Outward Clearing related transactions shall be
entered through menu option OCTM. Please refer to related chapters for all
these type of transactions.

I. GRANTING OF TOD THROUGH TM

This has already been discussed in the section H & I of chapter on TM

(Transaction Maint.). We will discuss the same in brief in this section.

Menu option - TM

Let’s assume that the user is debiting the a/c either by cash or by transfer.
After entering the transaction particulars like A/c No, Amt, Part tran type,
transaction particulars, instrument type, user shall press F4. The system shall
display Eff. Avail. Amt on the right-bottom side of the screen. By comparing
the transaction amount and Eff. Avail. Amt, user can make out that whether
there is a shortfall of any amount in the a/c.

43
If there is a shortfall in the account and if the user wants to grant instant TOD
in the a/c for this particular transaction, he shall type N (Instant TOD Details)
in Specify option field and press F4. The system shall display Instant TOD
details screen. System shall display TOD amount against the display field
Advance Amount. User shall not change Expiry & Penalty date. In the
‘Permitted By’ field, user shall enter (or select from the list) finacle user id
of the official who has granted this Instant TOD. Press F4.

Screen 9

J. GRANTING OF TOD IN INWARD CLEARING

After entering instrument details, user shall change TOD? Flag to Y and press
Control+E. System shall display the same screen as shown above. In the
‘Permitted by’ field, user shall enter finacle user Id of the officials who has
permitted instant TOD in this account for this transaction. Press F4.

The total of Instant TODs granted through various menu options are called as
Event based TODs and total amount of such TODs can be seen through
menu option ACCBAL against the field Overdue Liab. It is mandatory for the
branch to take TOD register before the Day End, through the menu option
TODRP (TOD Register Printing). Details of individual TODs can be inquired
through menu options ACTODM, TODM or ACTODI using function I (Inquire).

K. GRANTING OF SPECIFIC TOD OR ADHOC LIMIT IN CC/OD A/C

TODs for future dates can be granted in an A/c using menu options ACTODM
or TODM.

44
 Screen 10

1. Function – M (Modify)
2. A/c No. – Enter A/c No. in which TOD (adhoc limit)is to be granted. Press
F4.
3. System shall display earlier TODs (if any) granted in this a/c. Press F4.
The cursor shall appear in Option field.
4. Option – Type A (Add). Press F4. System shall display TOD details
screen.

Screen 11

5. Grant Date – Enter the date on which TOD (adhoc limit) has been
granted.
6. Advance Amount – Enter the amount of TOD (adhoc limit).
7. TOD level Int Flag – Default is N, which should not be changed so that
the system shall calculate A/c level interest. Press F4.The cursor shall
appear in next block.

45
 8. Expiry Date – Enter the date up to which this TOD (or adhoc limit) is
available in the account. If the TOD (or adhoc limit) is not used before this
date, it shall expire automatically.
9. Penalty Date – System automatically displays grant date in this field,
which need not be changed so as to allow the system to apply penal
interest from the date of granting this TOD (or adhoc limit).
10. Advance Type – Enter A for granting Adhoc limit.
11. Advance Catg – Enter N (i.e. secured) if the TOD (or adhoc limit) is within
the available DP or enter C for clean TOD (or adhoc limit).
12. Normal Int. and Penal Int fields are protected if the TOD level Int Flag is N.
If TOD level int. Flag is set to Y, then values in these fields need to be
entered.
13. Permitted By – Enter the finacle user_id of the official who has permitted
this TOD (or adhoc limit).
14. Remarks – Enter remarks if any. Press F4. The cursor shall appear in
option field.
15. Option – Press F10 to commit.

Granting of TOD (or adhoc limit) shall be verified by another authorized

user.

Menu option - ACTODMAU or TODM

1. Function – V (Verify).
2. A/c No – Enter A/c No. Press F4. System shall display all the TODs
(adhoc limits) granted but not yet verified.
3. Press F4. The cursor shall appear in option field.
4. Option – To ensure that the TOD details have been properly entered,
enter I (Inquire) in this field and press F4. After verifying the TOD details,
press F3.
5. Option – Press F10 to commit verification.

Branch shall take all the necessary report related to TODs on day to day
basis, through menu option TODRP (TOD Register Printing).
It is always advisable to check that whether the Eff. Avail. Bal has been
increased accordingly after the granting of TOD (Adhoc limit). This can be
checked through menu option ACCBAL.

Let’s analyze the following ACCBAL screen.

46
 Screen 12

We can see that an adhoc limit of Rs. 100000/- has been granted in this
account. This adhoc limit is reflecting under Secured Limits, because while
granting this adhoc limit through ACTODM/TODM, user had entered N
(secured) in Advance Catg field. As also, the Eff. Avail. Amt is still 0.00. This
is because although the adhoc limit (secured) has been granted but it is
beyond the DP. If the DP is being derived from security, then the SRM details
need to be added / modified accordingly to make the sufficient DP available in
this account to accommodate this adhoc limit. Had this adhoc limit been
granted as Clean, it would have reflected under Clean Limits in ACCBAL and
the Eff. Avail. Amt. would have got included Rs.25,000/-, without
adding/modifying SRM details.

Conclusion –

1. If the TOD (adhoc limit) is granted as N (Secured), it shall reflect under

Secured limit in ACCBAL. If the account is deriving DP from SRM, then to
make this TOD (adhoc limit) effective SRM record must be
added/modified, otherwise Eff. Avail. Amt shall not include this TOD
(adhoc limit).
2. If the TOD (adhoc limit) is granted as C (Clean), it shall reflect under
Clean limit in ACCBAL. Even though if the account is deriving DP from
SRM, Eff. Avail. Amt shall automatically include this TOD (adhoc limit)
even without adding/modifying SRM details.

L. RENEWAL/ENHANCEMENT/REDUCTION OF SANCTIONED LIMIT

In CC/OD accounts, modifications in sanctioned limit for an account need to

be done at the time of renewal/review or enhancement/reduction in
sanctioned limit. Menu option to do such changes in Sanction Limits is done
through the menu option ACLHM (Account Limit History Maintenance). As

47
also, after opening and subsequent verification of CC/OD a/c, if user comes
to know that the sanctioned limit and/or DP Indicator were not properly
entered, then he can use ACLHM menu option to modify sanctioned limit
details.

If the limit is to be ‘Enhanced’ i.e. if the new sanctioned limit is more than
the current sanctioned limit, then before invoking menu option ACLHM, user
shall modify the value in ‘Max. Allowable Limit’ field in the account of which
the limit is to be enhanced.

Menu option – ACM

1. Function – M (Modify)
2. A/c No – Enter A/c No. Press F4.
3. Enter Option – Type S (Scheme Details). Press F4.
4. Max. Allowable Limit – Enter the amount equal to the
enhanced sanctioned limit. Press F4.
5. Press F10 to commit.

Another authorized user shall verify these modifications done in the account,
using the same menu option i.e. ACM, function – V, enter a/c no, press F4,
check whether the Max. Allowable Limit is properly entered, press F10 to
commit.

After completing the above exercise (applicable for enhancement of

sanctioned limit), user shall invoke menu option ACLHM for enhancing the
sanctioned limit.

Screen 13

1. Function - M (Modify)
2. A/c No. – Enter A/c No.

48
3. Operation – S (Sanction Limit). Press F4. The system shall display all the
sanctioned limits available in the A/c. Using Up/Down arrow key go to the
required sanctioned limit record.
4. Option – Type M (Modify). Press F4.

Screen 14

5. Applicable Date – Enter the date from which the modified limit shall be
applicable.
6. Sanction Limit – Enter the new sanctioned limit.
7. Limit Level Interest – Default value is N, which shall not be changed.
8. Supercede? – This is a protected field in modification mode. If user uses A
(Add) or C (Copy) function, then this field automatically gets activated; if
user enters Y in this field, then the previous limit, if any, get superceded by
the new sanctioned limit.
9. Press F4. System may display a message ‘Sanction Limit exceeds the
maximum allowable limit specified for this account’ & shall not proceed to
next block, if the above exercise (modification of max. allowable limit field
for limit enhancement) as discussed in the beginning of this topic is not
done before invoking this menu option.
10. Enter the details as applicable in appropriate fields. Please refer to Limit
Details section of A/c opening of this chapter.
11. After doing necessary modifications, press F4. The cursor shall appear in
option field. Press F10 to commit.

The addition/modification done through ACLHM shall be verified by

another authorized user using either the menu option ACLHMAU or
ACLHM and Function V.

M. CHANGE OF DP INDICATOR / DACC LIMIT / A/C RECALLED

Let’s take an example. The account is deriving the DP from the security
attached to it. That is, in the a/c, the DP indicator in H (Limit Details) is set to

49
the D (Derived). As regards, in this case SRM record must be created for this
account to make the DP available.

Now, the party wants that the DP be derived from the corporate limit set for it
and not from the security. To make such facility in this account, user needs to
change the DP indicator from D (Derived) to P (Parent), provided the limit tree
has already been created for the customer. This change can not be done
through menu option ACM (Customer Account Maintenance).

Menu option – ACLHM (Account Limit History Maintenance)

1. Function – M (Modify)
2. A/c No – Enter A/c No. of which DP indicator is to be changed.
3. Operation – D (Drawing Power /DACC limits/Recall Flag). Press F4.

Screen 15

4. Option – M (Modify). Press F4. The system shall display DP and DACC
details screen.

Screen 16

50
5. Applicable Date – Enter the date from which the DP shall be made
effective in this account. System accepts any date <=today’s (BOD) date.
Press F4.
6. Drawing Power Indicator – Change the DP indicator as the case may be.
Valid DP indicators are D (Derived), E (Equal), M (Maintained) & P
(Parent).
7. If the DP indicator is changed to P (parent), then Drawing Power% shall
be entered accordingly & Limit Id shall be entered.
8. If the DP indicator is changed to M (Maintained), then Drawing Power
shall be entered. In all other cases, (i.e. D, E & P), system shall
automatically derive the DP.
9. Press F4. The cursor shall appear in option field.
10. Option – Press F10 to commit.

Another authorized user shall verify the changes done as above through
menu option ACLHMAU or ACLHM, function V.

In the similar way, the same process shall be followed to change DACC limit
or recalling the A/c. The changes done in ACLHM shall be verified by another
authorized user to bring them into effect.

N. ACCOUNT TURNOVER INQUIRY

User may like to see the turnover details of CC Account before taking further
decisions. The menu option to inquire the same is ACTI (Account Turnover
Inquiry). System shall allow to inquire about turnover details only if the
Turnover details flag is set to Y in General Details (1st page). If it is not set to
Y while opening the account, user can change it through menu option ACM.

Menu option – ACTI

51
 Screen 17

1. A/c No – Enter the A/c No.

2. Start Date – Enter the date from which user wishes to see turnover details.
3. End Date - Enter the date up to which user wishes to see turnover details.
If the user wishes to see the turnover details from the date of opening (or
the date of migration) till date, both the date fields shall be left blank.
4. Press F4. System shall display month-wise turnover details in the account.
5. User shall press Control+E (Explode) on a record of which he wishes to
see more details.
6. System shall display Credit & Debit details of the account for the selected
period. These details include total balances, total days, Avg. Balances,
highest balances, minimum balances, total number of transactions, total
transaction amounts, Interest accruals, TOD details, Inward & Outward
clearing details along with returning etc.

Screen 18

52
O. INTEREST APPLICATION IN CC/OD

In CC/OD accounts, interest application as and when required is done at Data

Centre as a part of Batch job. But in certain cases, it may be required to apply
interest in an individual account by the branch/SOL. User shall use menu
option INTRUN (Interest Run for Individual Account) or ACINT (Interest Run
for Accounts).

1. Currency Code – Enter the currency code of the account. User can
select the code from the list.
2. Account Number – User shall enter account number in 16 digits.
3. From Date – Enter the date from which the interest is to be
applied/calculated. The valid date formats are dd/mm/yyyy, dd.mm.yyyyy
or dd-mm-yyyy.
4. To Date – System shall automatically display today’s (BOD) date.
5. Value Date for Trans - System shall automatically display today’s (BOD)
date.
6. Post Transaction? – Enter Y if the system shall automatically post the
transaction; enter N for trial run.
7. Freq. Based Int Run – Enter N.
8. Dr./Cr. Interest – Enter D (Debit).
9. Adhoc mode – Enter I for Interest Recalculation, or A (Adhoc) is actual
interest calculation is not to be done.
10. Report to (mandatory)– Free Text field.
11. Press F4. The system shall display another screen. Press F4. The system
shall display print parameter acceptance form.
12. Fore/Background – Enter F.
13. Print Reqd – Enter N if printer is not physically connected to the computer.
Press F10 to commit.
14. Please check the interest calculation report through menu option PR.

P. CLOSURE OF CC/OD A/C

a. Ensure that the Pay Interest flag is N in the account.

Menu option - ACM

1. Function – M (Modify)
2. A/c No. – Enter A/c No. Press F4.
3. Enter Option – Enter 0 (zero) i.e. General Details. Press F4. Press
F6.
4. Pay Interest – Delete Y and enter N. Press F4.
5. Enter Option – Press F10 to commit.
6. Another authorized user shall verification this change through same
menu option.

53
b. Ensure that all the securities are deleted through menu option
SRM.

Menu option – SRM

1. Function – M (Modify)
2. Linkage type – A (Account). Press F4.
3. A/c No. – Enter A/c No. Press F4. System shall display all the
securities attached to the account.
4. Press Shift+F4 to select the security record to be deleted. System
shall display security details & the cursor shall appear in Enter
Option field.
5. Enter Option – Enter D (Delete), press F4 and then Press F10.
6. Follow above steps if more than one security is attached to the
account.
7. Another authorized user shall verify deletion of securities through
SRM.

c. Ensure that there are no Standing Instructions pending/outstanding

on the account. Menu option - SII (Standing Instructions Inquiry).

d. Ensure that there are no transactions in entered (but not

posted/verified) state in the account. Menu option FTI (Financial
Transactions Inquiry).

e. Ensure that the cheque book(s) issued in the account are

destroyed. Menu option CHBM (Cheque Book Maintenance).

f. COLLECTION OF PENDING CHARGES AS A/C

CLOSURE PROCESS

Menu option – CACC (Closure of Account Charge Collection).

Before invoking this menu option, please check that sufficient
balance is available in the account to debit the charges.
1. Function – Z (Account Close)
2. Acct Number – Enter A/c No.
3. Trial / Actual – A (Actual). Press F4.
4. The system shall display a list of charges to be collected during
closure of the account. Press F10 to commit.
5. Another authorized user shall verify these charges collection
through the same menu option i.e. CACC, function-V.

54
 Screen 19

6. While verifying (after pressing F10) the CACC, system shall

automatically post the transaction, provided there are no exceptions
encountered by the system and the user verifying CACC is
authorized to post the transaction; otherwise system shall create
the transaction in entered state and shall display the tran_id. User
shall view OFTI POST REPORT through menu option PR. If the
transaction is in entered state, an authorized user shall post/verify
the transaction through menu option TM.

g. INTEREST APPLICATION DURING CLOSURE OF

ACCOUNT

Menu option – CAAC (Close an Account)

1. Function – Z (Close an Account)

2. A/c No – Enter A/c No. Press F4.
3. If the interest calculation is not up to date, system shall display Y in
‘Run Int. Calc. Now’. System shall also display other important
information like Cust_id, A/c open date, A/c balance, Interest rate
code, Last interest date, pending authorization, pending trans &
amt, pending SI trans & amt (standing Instructions) etc.
4. Press F4. The system shall calculate up-to-date interest and post
the transaction (if the user is authorized to post the transaction &
there are no exceptions encountered by the system during the
process); otherwise system shall create the transaction in entered
state.
5. User shall press F3 and quit from CACC. Please check the reports
through PR and post/verify transaction through menu option TM.

h. CLOSURE OF CC/OD ACCOUNT

55
 After the interest is applied as discussed above, system shall show the
liability in the account (menu option ACCBAL / ACLI). The account
shall be credited with the amount of debit balance through TM and
post/verify transaction.

After ensuring that the a/c balance is zero, user shall again invoke
menu option CAAC.

Manu option – CAAC

a. Function – Z (Close an Account)

b. A/c No – Enter A/c No. Press F4.The system shall, by default
display N in ‘Run Int. Calc. Now’ and the field will be in
protected mode and shall also display a message ‘Interest
calculation is up to date’.
c. Press F4.
d. Remarks – Enter remarks if any.
e. Close option – press F10 to commit.
f. Another authorized user shall verify closure of account through
menu option CAACAU, function V.

Q. REPORTS

a. TODRP (TOD Register Printing)

Screen 20

This is a mandatory report to be taken on daily basis. This is a criteria

based report, user shall enter the criteria of his choice and the system

56
shall generate the report as per the inputs provided by the user. In this
menu option, only Set id, report to and MRT file name fields are
mandatory.

1. Set ID – By default system shall display user’s SOL Id. User can
change set id to other sol/set, if he wishes to see TODRP of other
sol/set.
2. Report to (mandatory) – Free text field.
3. Currency code – If user wishes to see TODs granted in a particular
currency, the same can be entered or selected from the list.
4. A/c No From & to – Enter the range of accounts of which user wishes
to see TODs.
5. Cust Id- if the user wishes to see TODs granted to a particular
customer (all the accounts of a particular customer), then user shall
enter Cust_id.
6. Advance Type – User can enter S (single transaction TOD), A (Adhoc
limits) or R (Running limit).
7. Event type – If the user wishes to see TODs granted in a particular
event (like clearing, TM etc.) same can be entered or selected from the
list.
8. Status – Valid values are R (Regularized), U (Unregularised), E
(Expired), I (interest collected) and F (Future dated).
9. Age – User can take agewise TODs report.
10. Permitted By – user can enter finacle user id of the official who has
permitted the TOD.
11. Authorized Id – user can enter finacle user id of the official who has
authorized the TOD.
12. Grant Date From/To – If user wishes to see TODs granted between
two dates, then he can enter the dates in from and to fields.
13. MRT File name (Mandatory) – Press F2 the list and select the valid
code from it. The system has a provision to generate TOD register for
Non-Expired TODs, Expired TODs and Event based TODs.
14. As regards, only Set Id, Report to and MRT file name fields are
mandatory. User can leave other fields as blank (as the case may be)
& the system shall pick up all the possible values in the fields which
have not been entered by the user.
15. After entering the criteria, press F4.
16. System shall display print parameter acceptance form.
17. Fore/Background – Enter F.
18. Print Reqd – If the printer is physically connected to the PC, then enter
Y; otherwise enter N.
19. Press F10.
20. View/print the report through menu option PR (Print Reports).

b. PNBRPT

57
1. Menu option – type PNBRPT and press Enter. The main menu shall
appear.

Screen 21

2. All the loans & advances related reports are available in option no. 3.
User shall type 3 in the field available below the list of options. Press
F4. System shall display submenu of loans & advances.

Screen 22
3. User shall type the serial number of report which he wishes to
generate. E.g if the user wishes to generate daily balances report for
CCOTH, DLGEN, PCGEN, FOBN, FOBFD, he shall type 7 in the field
available below the list of options. Press F4.
4. Depending upon the type of report user wishes to generate, system
may ask several values which must be entered in the field provided
below the list of options.

58
 5. Please remember, in PNBRPT – after typing/entering the value,
user shall always press F4 to proceed.
6. After entering the values as required by the system, it shall generate
the report. During this time, it shall change the color of progress
indicator to Red. User shall not disturb the system during this process.
Once the progress indicator turns back to green (i.e. the system is
ready), user shall type QQ in the field and press F4 to quit from
PNBRPT.
7. User shall view/print the report through menu option PR.

c. PNBREP

Similar to PNBRPT, some of the reports are also available in PNBREP.

Screen 23
For further references, user shall refer to CBS user manual developed by IT
Division, HO

59
 Prepared By: Anil Kumar Aggarwal
Sr.Faculty, IT Centre, Faridabad

SECURITY REGISTER MAINTENANCE (SRM)

Security Register Maintenance is one of the most important activities to be

performed for all loan and advances accounts in Finacle. Both, Primary and
Collateral security details need to be captured in Finacle for all such accounts.
Capturing security details shall also help the branch to generate proper MIS.

Prerequisites –

1. If the security is to be attached to an Account then the account should

have been already opened.
• For an account, if the DP is to be derived from security, then the DP
indicator, which is available on 2nd page of H details should be D
(Derived from Security). If it is not D, then DP indicator can be changed
to D through menu option ACLHM.
2. If the security is to be attached to a Limit Node, then the Limit Node
should have been created, through menu option LNM.
• If the DP is to be derived from the security, then the DP indicator in
LNM should be D (Derived from Security). If it is not D, then it can be
changed to D through the same menu option i.e. LNM.

A. ATTACH SECURITY TO AN ACCOUNT

Menu option – SRM

1. Function – A (Add)
2. Linkage Type – A (Account). Security can also be attached to a Limit
Node; in that case enter N (Limit Node) in this field. Press F4.
3. A/c No. – Enter Account No. to which the security is to be attached.
Press F4.

Screen 1

60
4. System shall display SRM details block, but the cursor shall appear in
Enter Option field.
5. Enter Option – Enter A (Add) to add security details and press F4. (For
information - User can press F2 for the list in this field and can select
required value by pressing Shift+F4. The values in the list are A (Add), M
(Modify), D (Delete), S (Substitute), I (Inquire), C (Charge Details), F
(Follow up details), P (Inspection Details), N (Insurance Details) & T (Audit
Inquiry)) as shown below:

Screen 2

61
6. Security Code – Press F2 for the list and select appropriate security code
by pressing Shift+F4. In this example, we will select STOCKS as security
code.
7. Lien A/c id – If the user selects BANKDEP as security code in the above
field, then enter the concerned FD/RD account number in the field.
8. Dnm No. – In case, BANKDEP is selected as security code, then after
entering lien a/c no. in the above field, user shall press F2 in this field.
System shall display face value and lien, if any marked on the FDR. User
shall select the FDR by pressing Shift+F4.
9. Security Group – Press F2 and select appropriate code by pressing
Shift+F4. Valid values are DEMAT – Demat Shares, FINS - Financial
Securities & OTH – Others. In our example, we will select OTH.
10. Security Class - Press F2 and select appropriate code by pressing
Shift+F4. In our example, we will select 009 – STOCKS.
11. Ceiling Limit – Enter the ceiling limit against the value of security. While
debiting the account, system shall check the sanctioned limit entered in
the account, (Security value-margin) & Ceiling limit entered in this field,
whichever is lower. This means, even if the sanctioned limit is entered as
Rs. 5,00,000/-, Security Value is Rs. 10,00,000/-, Margin is 25%, if the
user enters maximum value in this field, system shall show the maximum
DP in the account but not allow to debit the account more than
Rs.5,00,000/- because the Limit is less then the DP. In case the DP
comes less then the Sanctioned Limit then the system shall allow up-to
DP.
12. Margin Percent – System shall automatically displays the minimum margin
required to be maintained against a particular security. User can modify
the margin as per the sanction, if required.
13. Nature of Charge – Press F2 and select appropriate code by pressing
Shift+F4. In our example, we will select 002 – HYPOTHECATION.
14. Received Date – Enter the date on which stock statement is received.
15. Due Date – Enter the next due date on which stock statements is required
to be submitted by the customer.
16. Apply Penal Int? – Enter Y to charge penal interest, in case the customer
does not submit stock statement on or before the due date.
17. Frequency – Enter the frequency at which the customer shall submit the
stock statement or statement of Book Debts. E.g. if the stock statements
are to be submitted by the customer by 7th day of every month, then user
shall enter M in the 1st field, 7 in the 4th field, and P in the last field (i.e. if
7th is holiday then customer shall submit the stock statement on previous
day).
18. Unit Value – In case shares, debentures etc. are held as security then unit
value is to be entered in this field. As discussed above, in case, the user
selects BANKDEP as security code, then lien a/c no. needs to be entered;
system shall automatically display value of FD/RD in this field.
19. No. of Units – Enter number of units of such shares, debentures etc.

62
 20. Security Value – Enter the total security value. As discussed above, in
case, the user selects BANKDEP as security code, then lien a/c no. needs
to be entered; system shall automatically display value of FD/RD in this
field.
21. Primary/Collateral – valid values are P (Primary) or C (Collateral). If the
security is taken as collateral then the security value would not be used for
arriving at Drawing Power.
22. Remarks – Free text field.
23. Press F4. The system shall check that whether the values in mandatory
fields are entered, as also it shall check and validate other values entered.
If the values are properly entered in the concerned fields, system shall
bring the cursor in Enter Option field.

After entering security details, the user shall ensure that the cursor is blinking in
Enter Option field of main page of SRM. In this field, user shall press F10 to
commit/save SRM details. System shall not allow the user to commit/save SRM
details, if ‘Insurance Reqd.’ flag is Y and/or ‘Charge Reqd’ flag is Y and shall
display a message ‘Insurance Details must be entered’ and/or ‘Charge Details
must be entered’ respectively.

If the ‘Insurance Reqd’ is Y, user shall enter Insurance Details mandatorily.

1. Enter option – N (Insurance Details). Press F4.

Screen 3

2. Option Code – A (Add). Press F4. Insurance Details screen will appear.

63
 Screen 4

3. Insurance Type (mandatory) – Press F2. Using Up/Down arrow, go to the

type of insurance which is to be selected and press Shift+F4.
4. Insurance Ref Number (mandatory) – Enter Policy Number
5. Company Name & Addr – Free Text. Enter Insurance Co.’s name and give
its address
6. Goods Insured – Enter the details of goods for which insurance has been
obtained
7. Policy Amount (mandatory) – Enter the amount for which insurance has
been obtained. If the policy amount is less than Security Value, then the
system shall raise an exception ‘Under Insurance For Security’ while
verifying the security.
8. Risk Cover Start Date – Enter the date from which insurance is effective
9. Risk Cover End Date – Enter the date up to which insurance is effective.
10. After filling necessary fields, press F4. Cursor shall appear in the Option
Code Field.
11. Enter option - delete A and enter S and press F4 to go back to the
Security Details Screen.
12. Enter Option - Press F10 to commit.

If the ‘Charge Reqd’ is Y, user shall enter Charge Details mandatorily.

64
Ensure that cursor is in the Enter option field of Security Details screen.

1. Enter Option – type C (Charge Details). Press F4.

2. Option Code – A (Add). Press F4. Charge Details screen shall appear on
the screen

Screen 5

3. Charge Amount – Enter the charge amount.

4. Date of Regn. – Enter date of Registration of the charge.
5. Reg. Authority – Enter the name of the authority with whom the charge
has been created e.g. Registrar of Companies, Regional Transport
Authority etc.
6. Address – Enter address of Reg. Authority
7. City – Press F2 and select city code by pressing Shift+F4.
8. State – Press F2. Select state code by pressing Shift+F4.
9. Pin Code – Enter six digits Pin Code. No list is available in this field.
10. Charge Instmnt – Free text. User can enter instrument details.
11. Charge Details – Free text. User can enter other information related to
charge.
12. Date of Filing – Enter the date of filing of charge with Reg. Authority.
13. Date of Receipt – Enter the date of receipt of the certificate of registration
of charge from registration authority.
14. After filling required fields, press F4. Cursor shall appear in Option Code
Field.
15. Option Code - Delete A, type S and press F4 to go back to the Security
Details Screen.
16. Enter Option – Press F10 to commit.

• System shall raise an exception ‘Under insurance for Security<Manager>’ if

the insurance amount in Insurance Details screen is less than the value of
Security. If the user’s work class is sufficient (at least Manager), then he can
press F4 to accept the SRM record with the exception.

65
INSPECTION DETAILS –

User can enter inspection details in SRM.

1. Enter Option – P (Inspection Details). Press F4.

2. Option Code – A (Add). Press F4.
3. Inspection Type – Press F2 and select the code by pressing Shift+F4.
4. Address – Enter the address of the party where the inspection is
conducted.
5. City – Press F2 and select city code by pressing Shift+F4. Alternatively, if
the user knows city code, it can be entered directly.
6. State - Press F2 and select state code by pressing Shift+F4. Alternatively,
if the user knows state code, it can be entered directly.
7. Pin Code – Enter pin code.
8. Enter Phone Nos., Comments, Date of Insp, Stock Value.
9. Insp Emp Id/ Name – If the inspecting official has a Finacle user id, the
same can be entered in this field or selected from the list; otherwise his
name can be entered.
10. Free Text – Enter appropriate remarks in this field. Press F4.
11. Option Code – Delete A and enter S. Press F4.

B. VERIFICATION OF SRM ATTACHED TO AN ACCOUNT

The user who creates SRM details can not verify it. Another authorized user
shall verify SRM details.

Menu option – SRM

1. Function – V (Verify).
2. Linkage Type – A (Account). Press F4
3. A/c No. – Enter A/c No. of which Security Details are to be verified. Press
F4.
4. The system will bring a list of all the securities attached to the account but
not yet unverified. Press Shift+F4 to select the record to be verified. The
details of the Security shall appear on the screen, with all the fields
protected. Verify security details.
5. At Enter Option field, press F10 to commit. Please ensure that *
appears on extreme left hand side of security record. System shall not
allow the user to press F10 if insurance and/or charge details are not
verified (as per the applicability) and shall display a message ‘Insurance
Details should be visited before committing’ and ‘Charge Details should be
visited before committing’ respectively.

66
Verification of Insurance Details (if applicable)–

6. Enter Option – Enter N (Insurance Details). Press F4.

7. Option Code– I (Inquiry). Press F4. Verify insurance details. Press F4.
8. Option Code– Delete I and enter S (Security Details). Press F4.
9. Ensure that the cursor is in Enter Option field of main page of Security
Details screen.

Verification of Charge Details (if applicable) –

10. Enter Option – Type C (Charge Details). Press F4. The system shall
activate Charge Details screen. Verify charge details.
11. Enter Option - S (Security Details). Press F4.
12. Ensure that the cursor is in Enter Option field of main page of Security
Details screen.
13. Enter Option – Press F10 to commit.

C. CHECK DP IN AN ACCOUNT

Generally, after the primary security record created and verified through SRM,
user shall ensure that whether the correct DP is available in the account

Menu option – ACCBAL

Enter the account number and press F4. The system shall display all the
details, like
Sanctioned Limit, Drawing Power and Available Amt in the account & if the
customer has been accommodated over and above the Sanctioned Limit by
granting TOD then TOD shall also be displayed against Overdue Liab as
shown below:

Screen 6

67
If the DP is to be derived from the Security in an account but if the user
is not able to get the correct DP in this inquiry, then some of the
reasons could be (only indicative) –

1. SRM record is not properly created and/or verified.

2. DP Indicator field is not set to D (Derived from Security) while opening the
account. User shall use menu option ACLHM to inquire and modify DP
indicator.

D. FURTHER MAINTENANCE IN SRM

SRM maintenance includes modification of Security Details, Insurance,

Charge, Inspection details etc.

Let’s assume that in Cash Credit A/c, stock statements or statement of Book
Debts is received on monthly basis. As regards, if the DP indicator is set to D
(Derived from Security) in the Account, it becomes necessary to modify SRM
record on monthly / quarterly basis (as the case may be) as and when such
statements are received. This shall help the branch to decide the DP
accordingly.

1. SUBSTITUTE THE EXISTING SRM RECORD

Menu option – SRM

1. Function – M (Modify)
2. Linkage Type – A (Account). User shall enter N in this field if the security
is attached to a Limit Node. Press F4.
3. Node Id – If N is entered in the previous field, then the user shall enter
Limit Node ID to which the security is attached.
4. A/c No. – If A is entered in the linkage Type, then the user shall enter the
Account Number.
5. Press F4.
6. The system shall show all the existing SRM records. User shall select the
record to be modified by pressing Shift+F4.
7. Enter Option – S (substitute). Press F4.
8. Received date – User shall modify the date as per the date of receipt of
stock statement. Press F4.
9. Enter Option - Press F10 to commit.
10. Another authorized user shall verify SRM. This is already discussed in
paragraph B.

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 2. MODIFY THE SUBSTITUTED SRM RECORD

Menu option – SRM

Once the security is substituted, the system shall insert a new record with the
same values as that of old SRM record and update DP indicator as S
(Substituted). And the new record in the list shall have DP indicator as P
(Provisional). This status is available at 2nd position from Right Hand Side of
the record.

1. Function – M (Modify)
2. Linkage Type – A (Account). User shall enter N in this field if the security
is attached to a Limit Node. Press F4.
3. Node Id – If N is entered in the previous field, then the user shall enter
Limit Node ID to which the security is attached.
4. A/c No. – If A is entered in the linkage Type, then the user shall enter the
account number.
5. Press F4.
6. The system shall show all the existing SRM records. User shall select the
new record (having DP indicator as P) by pressing Shift+F4.
7. Enter Option – M (Modify). Press F4.
8. Modify Security details as per the stock statement / statement of Book
Debts in the appropriate fields. After doing necessary modifications, press
F4.
9. Enter Option – Press F10 to commit.
10. Another authorized user shall verify the SRM record as discussed in
paragraph B.

It is always advisable to confirm the DP through menu option ACCBAL.

IMPORTANT –

1. As the System calculates Penal Interest for late submission of stock (or
book debt) statement, the users who are modifying and verifying SRM
record shall ensure that the correct date of receipt of statements is
entered in ‘Receipt Date’ field.
2. In case the value of security is not enough to cover the outstanding
balance in the account as on date of modification of SRM, the system
shall grant a TOD automatically with event type TODDL (TOD due to
drop in Limit).

E. DELETION OF SRM RECORD

Menu option – SRM

1. Function – M (Modify)

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 2. Linkage Type – A (Account). User shall enter N in this field if the security
is attached to a Limit Node. Press F4.
3. Node Id – If N is entered in the previous field, then the user shall enter
Limit Node ID to which the security is attached.
4. A/c No. – If A is entered in the linkage Type, then the user shall enter the
account number.
5. Press F4.
6. The system shall show all the existing SRM records. User shall select the
record to be deleted by pressing Shift+F4.
7. Enter option – D (Delete). Press F4. Press F10.
8. Another authorized user shall verify the SRM record as discussed in
paragraph B.

SECURITY CODES IN FINACLE FOR SRM

SNO SRM CODE SRM CODE DESCRIPTION SECURITY INSURANCE CHARGE

TYPE REQUIRED DETAILS
REQUIRED

1 IPMTG MORTGAGE OF IMMOVABLE PTY I Y Y

2 CARS CARS PUBLIC/STAFF V Y Y
3 BANKDEP BANK DEPOSITS - FD/RD ETC D N N
4 GOVTSEC GOVERNMENT SECURITIES G N N
5 MFUNITS MUTUAL FUND - UTI/LIC/PSU U N N
6 SHAREDEB SHARES/DEBENTURES S N N
7 LICPOLCY LIC/POSTAL LIFE POLICY P N N
8 BOOKDEBT BOOK DEBTS B N Y
9 CLGINST ADV.AGNST CLG INSTRUMENTS O N N
10 IMD-SBI INDIA MILLENNIUM DEP -SBI O N N
11 RRMTRGSB RR/MTR/GOVT.SUP.BILLS ETC O N N
12 BILLSDOC DOCY BILLS- DEMAND/USANCE O N N
13 COLDSTOR COLD STORAGE RECEIPT O N N
14 PERSONAL PERSONAL SECURITY O N N
15 STOCKS STOCK - RM/SIP/SFG/FG/SIT T Y Y
16 P&M PLANT & MACHINARY M Y Y
17 GOLD-22K 22K GOLD & GOLD JEWELLERY J N N
18 GOLD-14K 14K GOLD & GOLD JEWELLERY J N N
19 SILVER SILVER (OF .999 PURITY ) J N N
20 TWOWHEEL M.C/SCO/MPD ETC STAFF/PUB V Y Y
21 CON-DURA CONSUMER DURABLES O N N
22 LEASRENT ASSIGNMENT OF LEASE RENT O N N
23 CROPS CROP-WHEAT,PADDY,MAIZEETC O N N
24 LIVESTOK LIVESTOCK(CATTLE,PIG ETC) L Y N
25 BIO-GAS BIO GAS PLANT O Y N
26 COMBHARV COMBINE HARVESTER V Y N
27 MACH MACHINERY M Y Y

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28 KTCHNGDN KITCHEN GARDEN O N N
29 CARTS ANIMAL DRIVEN CARTS O N N
30 BEEKPG BEE-KEEPING (APICULTURE) O N N
31 FISHERIE FISHERIES O N N
32 MIRRGN MI-DIESEL ENG/PUMPSET ETC M Y N
33 POW-TLR POWER TILLERS TRACTOR ETC V Y N
34 EQUPMENT EQUIPMENT-MED/ENGG ETC M Y Y
35 FEEDFERT FEED, FERTILIZERS ETC. T Y N
36 SOLARWH SOLAR WATER HEATER EQUIP. O Y N
37 COMPUTER COMPUTER, PERIPHERAL ETC. O Y N
38 TRANSPT TRANSPORT VEHICLES V Y Y
39 DEPNFBR NON-FINACLE BR DEPOSIT O N N

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 LIMIT NODE MAINTENANCE

Concept – Limit node maintenance allows the user to maintain the limits and
control the drawing power at account level, limit level etc. Limit nodes can be
linked to accounts, bank guarantees, documentary credits etc.

Purpose – To monitor party’s total exposure/liability for different types of head

like fund, non-fund etc which was being done so far by maintaining the partywise
limit register by the branch.

Finacle provides feature of maintaining the limits in various currencies and

in the same limit tree also maintaining limits in different currencies are
permitted to one level.

LIMIT NODE TREE

Parent Limit
(Level 1)
(1 Crore)
Attach Security through SRM

Fund Based (Level 2) Non Fund Based

(50 Lacs) (50 Lacs)

CC (Level 3) TL LC Bank Guarantee

(30L) (30L) (40L) (30L)

In the above chart even if the total of limits at level 3 is more than the level 2 and
interchangibility is allowed for the unutilized portion ,the system does not allow the user
to exceed the limit at level 2 as well as at level 1.
WE WILL TAKE HYPOTHETICAL EXAMPLE OF CREATING THE
FOLLOWING TREE –

Party Total Limit – Rs.1,00,00,000.00

Fund based Limit – 50% of party total exposure
Non-Fund Limit – 50% of party total exposure

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OUT OF FUND EXPOSURE 50% -

CC Limit – 50% of Fund based exposure

TL Limit – 50% of Fund based exposure

Out of Non-Fund Limit of 50% -

Inland Guarantee Limit – 50% of Non-Fund based exposure

Letter of Credit Limit – 50% of Non- Fund based exposure

The general procedure may be adopted as follows –

1. Create parent Limit Node through LNM. Select ‘Drawing Power ind’ as D-
Derived from Security. Verify LNM.
2. Create Security Register through SRM. Verify SRM.

Invoke Menu Option – LNM (Limit Node Maintenance)

A – Creation of Parent Limit ID

1. Function – A (Add)
2. Limit ID – This has two parts viz. Limit Prefix and Limit Suffix. Limit prefix
is entered as a part of creating the limit id. It is always advisable that the
customer id is used as limit prefix so that it is more beneficial from the
point of usage. Limit Suffix is the code available in the system for
individual type of limit nodes which should be very carefully given.

Limit ID – Prefix part D10052577. Suppose party name is Pantasys

Computers.
Limit ID – Suffix part, press F2. Go to the record PTEXP – Party Total
Exposure and press Shift+F4. Press F4. The system will come to
the data block where we have to enter details for Limit Node -
D10052577/PTEXP
3. Description – Free text. Generally Company’s name is given followed by
limit type. E.g. Pantasys – Party Total Exp.
4. Currency – INR (once the currency given and limit node is verified, the
same can not be modified through LNM, so be careful while specifying
currency)
5. Customer ID – D10052577
6. Parent Limit ID – we are creating parent limit id, so parent limit id will be
blank for PTEXP.
7. Sanction Limit – Enter the sanction limit. E.g. 10000000.00
8. Drawing Power Ind – D (Derived from Security)
9. Drawing Power % - In case of parent limit id, leave it blank

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 10. DP/Margin retained – in our case it is blank
11. Limit Sanct/exp date – Enter today’s date in the Sanction date and in exp
date field enter date of one year later
12. Sanction Level Code – Press F2. Select the code by pressing Shift+F4.
e.g. 001 – Head Office
13. Sanct. Auth. Code – Press F2. Select the code by pressing Shift+F4.e.g.
002-CMD
14. Single Trans – N. If this is Y, then once the DP is utilized up to the
sanctioned limit, then customer will not be able to utilize it again even if he
has remitted the earlier amount used.
15. Remarks – Free Text.
16. User Maintained Liab. – Enter 0. The user can block part of the amount
available in the limit by entering a value in this field. The amount available
will be reduced by this value. The DP will be reduced by this value.
17. Press F10 to commit.

Verification of Limit Node

Menu Option LNM

1. Function – V (Verify)
2. Limit id – D10052577 / PTEXP. Press F4.

The system will display Limit Node Details. If everything acceptable, Press
F10. The limit node id is verified.

B - Attach Security to this Parent Limit ID

Menu Option SRM

1. Function – A (Add)
2. Linkage Type – N (Limit Node)
3. Node Id – D10052577 / PTEXP. Press F4

Enter the details as explained in SRM topic.

Note – if ceiling limit is more than (Security Value – Margin), the

system will assume DP = Security Value – Margin

Verification of SRM

1. Function – V (Verify)
2. Linkage Type – N (Limit Node)
3. Node Id – D10052577 / PTEXP. Press F4

Verify the Security details as explained in SRM topic.

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C- How to See Limit Tree??

Invoke Menu Option LTL (Limit Tree Lookup)

1. Limit Id – D10052577 / PTEXP. Press F4

The system will display only one node (D10052577/PTEXP) which we

have recently created. The fields as as

1. Limit Nodes – D10052577/PTEXP

2. Desc – Pantasys – Party Total Exp.
3. Crncy – INR
4. Limit – 10000000.00 (this amount it takes from sanction limit
mentioned in LNM. If the sanction limit is more than DP/Margin
retained, the system will take Limit = DP/Margin retained.
5. Total Liability – The system will display total liability under this
limit node.
6. Level – This will display position of this limit node under its
parent.

D- HOW TO CREATE CHILD LIMIT NODE?

Now that you have created parent limit node, you can create child limit
node, which can be attached to the parent limit node. Let’s take the above
example to create Fund based limit node under D10052577/PTEXP,
which will be it’s parent limit node.

Invoke Menu option – LNM

1. Function – A (Add)
2. Limit Node – D10052577 / FUND. Press F4. The cursor will appear in
the data block
3. Enter description, Currency, Customer id (D10052577) as explained
above.
4. Parent Limit Node – D10052577 / PTEXP. This means
D10052577/PTEXP will act as it’s parent limit node.
5. Sanction Limit – 5000000.00
6. Drawing Power – P (Parent)
7. Drawing Power % – 50. This is percentage of D10052577/PTEXP
which we would like to allocate to the D10052577/FUND limit node.
8. DP/Margin retained – this will automatically come. In our case, we
have taken parent limit node as D10052577/PTEXP which has

75
 sanction limit of Rs.10000000.00, so 50% of it would be
Rs.5000000.00 which is now allotted to this limit node.
9. Fill the remaining fields as explained in paragraph A.
10. After filling all the details, press F10 to commit.

Verification of Limit Node

Menu Option LNM

1. Function – V (Verify)
2. Limit id – D10052577 / FUND. Press F4.

The system will display Limit Node Details. If everything acceptable,

Press F10. The limit node id is verified.

Now, if you see LTL (Limit Tree Lookup) for D10052577/PTEXP, you will
observe that one limit node (D10052577/FUND) is added to the just one
level below of it and it’s Limit is Rs.5000000.00, with level 2.

E – How to add further child nodes to the limit node?

1. Follow the above process to create Non-Fund Limit Node (LNM). The
limit node will be D10052577/NFUND. Its parent Limit Node will be
D10052577/PTEXP. The field ‘Drawing power ind’ will be P
(Parent).Verify Limit Node (LNM). See LTL to confirm the tree.
2. Create child Limit Node D10052577/CC (LNM). Its parent Limit Node
will be D10052577/FUND. The field ‘Drawing power ind’ will be P
(Parent). Verify Limit Node (LNM). See LTL to confirm the tree. In LTL,
the level of this limit node will be 3, as it’s created under
D10052577/FUND (level 2), which is created under
D10052577/PTEXP (level 1)
3. Create child Limit Node D10052577/TL (LNM). Its parent Limit Node
will be D10052577/FUND. The field ‘Drawing power ind’ will be P
(Parent). Limit Node (LNM). See LTL to confirm the tree. In LTL, the
level of this limit node will be 3, as it’s created under
D10052577/FUND (level 2), which is created under
D10052577/PTEXP (level 1)
4. Create child Limit Node D10052577/ILG (LNM). Its parent Limit Node
will be D10052577/NFUND. The field ‘Drawing power ind’ will be P
(Parent). Verify Limit Node (LNM). See LTL to confirm the tree. In LTL,
the level of this limit node will be 3, as it’s created under
D10052577/NFUND (level 2), which is created under
D10052577/PTEXP (level 1)
5. Create child Limit Node D10052577/DC (LNM). Its parent Limit Node
will be D10052577/NFUND. The field ‘Drawing power ind’ will be P
(Parent). Verify Limit Node (LNM). See LTL to confirm the tree. In LTL,
the level of this limit node will be 3, as it’s created under

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 D10052577/NFUND (level 2), which is created under
D10052577/PTEXP (level 1)

Compiled by :Virendra Kapur

Sr.Faculty IT Centre
Faridabad

77
 OPENING OF A LOAN ACCOUNT

Account opening for a loan account is similar to any other customer account. The
menu option is OAAC. Verification of the account should be done using menu
OAACAU.
GENERAL DETAILS – SUB OPTION “G” ( 3 SCREENS ) - MANDATORY

Most of the information is default populated based on scheme parameter set up

and the customer master.
Mode of operation: This is MANDATORY & only an information field.

Account Mgr: This is the user ID of the officer who is working as relationship
manager for the account . If any value is mentioned here, it means that this
account is looked after by that particular person. Many operations can be done
based on this value like interest calculation, statement printing, inquiries etc.

Pay interest and Collect interest flag- Should be Y.

Note:

1. Customer preferential interest rates both debit and credit would be default
populated if it is mentioned at customer level and the parameter is set at
scheme for default population. The values can be over-ridden by the
user.This field should be left blank as any values at customer preferential
become automatically applicable to all accounts of the customer opened
with the same customer id.
2. ‘Account Preferential’ is the field through which the users should specify
any preferential rate of interest which is to be added to the normal interest
for the account.
3. Interest credit flag, Interest debit flag, Interest debit account, Interest credit
account are not applicable in this case
4. Interest table code is a mandatory field and must be changed from ZERO
to applicable rate code. User can select the rate code from the list by
pressing F2 key.
5. If the interest rate is fixed during the entire tenor of the account then value
should be set as “Y” for the field “Account pegged?”
6. If the value is set as “Y” for the above field, then the user can enter value
for the fields “Pegging review date” and “Pegging Frequency(Mnths/Days)
/”
7. Tax details are not applicable for Loan Accounts.
SCHEME DETAILS – SUB OPTION “S” – (2 SCREENS ) - MANDATORY
1. Loan amount is the amount of loan sanctioned. The system validates
whether the amount indicated here is within the range mentioned at product
level. Else an exception would be raised based on the set up.

78
 2. Loan period is the tenor of the loan. The system validates for this value
also based on the scheme level set up and appropriate exception would be
raised if the loan period exceeds the maximum as per scheme.
3. Hold in operative account If the value is set as “Y” for the field “Hold In
Oper A/c For Amount Due?” then the user can run LALIEN menu and mark
lien on the operative account to the extent of ‘demand’ in the loan account
4. Repayment Method Value set for the field “Repayment Method” will decide
how repayment will be made. If the value is set as
“E”, then system recovers what is available in the operative account.
“T” system creates a TOD and recovers the entire dues from the operative
accountby granting temporary overdraft in the operative account.
“N” then no recovery would be done.
“P” – Post dated cheques or
“D” – Electronic clearing, then the user can get a report on such accounts
and all further processes is procedural.
Transfer in Account if the value is set as “Y” for field “Transfer in A/c”, then
the user has to enter additional information in sub option “U” –
uncomputerised details.
Fields on the 2nd Screen relate to various information relating to the account with
regard to Refinance, Subsidy etc. No validations are done based on any of those
fields.
Debt Acknowledgemet Date is the date from which the limitation period in
the account will start.
Priority Loan Enter Y if the account belongs to priority sector.
Debit Int To In case of simple interest bearing loan accounts this should be
O –Office account and in all other cases this should be L-Loan account.

MIS CODES – SUB OPTON “V” - MANDATORY

The user must enter various codes especially codes from 1 to 8 and free codes
3 to 7 for generation of accurate MIS here.Help is available by pressing F2 key
for the various code values .
INTEREST DETAILS – SUB OPTION “I” - MANDATORY
The system by default populate most of the values based on the set up done at
scheme level. The user can over ride these information. ‘Intt. Demand Effective
Date’ should be the date when repayment of interest will start.Actual date of
interest due date should be entered in case of such Loan Accounts, where Intt.
Becomes due after a particular period, e.g. Staff Loans on Simple Intt., Education
Loan and staff vehicle loan accounts .

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.
REPAYMENT SCHEDULE – SUB OPTON “E” - MANDATORY
The user can set up a repayment schedule for the loan sanctioned using this sub
option.
1. Flow ID field can have value which is EIDEM for Equated instalment
demand, PRDEM for Principal demand or INDEM for Interest demand
type. If the account is opened under equated instalment scheme then the
system default populates the flow id based on the set up done at scheme
level. If it is equated instalment, system populates the EI amount based
on the number of instalments indicated and the user can over ride it. An
exception is also associated with this for doing necessary validations
2. Start date of the instalment should always be greater than the account
open date
3. User has to enter the number of instalments to arrive at the instalment
amount
4. Depending upon the parameter set at product level, user can enter the
values for the field “number of instalments”, and “amount”.
5. Interest dmd date should be the next month end date when the next
interest application will take place in the account.

If the user is coming in modify mode, then the original repayment schedule can
be modified. The system does a validations if the number of instalments and the
tenor of the loan does not match and an exception would be raised.

DISBURSEMENT SCHEDULE DETAILS – SUB OPTION “D” - OPTIONAL

The user can optionally have a disbursement schedule and monitor the
disbursement if the loan amount is to be disbursed in instalments . The system
validates whenever a disbursement is made whether it is as per the
disbursement schedule or not and appropriate exception would be raised if set
up is done. In absence of such schedule, disbursements may be made in as
many installments as required.

MESSAGE MAINTENANCE – SUB OPTION “M” - OPTIONAL

As a part of account opening, the user can maintain information with regard to
the account in the form of messages. These messages can be in the form of free
text or through a coded mode. User can enter the messages without the help of
codes also. In such cases, the user enters the message directly into the text field.

80
UNCOMPUTERISED DETAILS – SUB OPTION “U” – MANDATORY FOR
TRANSFER-IN ACCOUNTS

This information is required only if the value for the field “Transfer in A/c?” is “Y”.
This information is stored till the account is verified and transactions are put
through to the account and demands are uploaded to the system. Normally these
information are captured in case of accounts which are transferred from another
branch or when migration is done from one application to another application or
from the manual system to computerised system. The user should enter all the
relevant data during account opening itself as no further modification is possible
once the account is opened.Important field which should be filled up are as
follows:

Xfer eff date is the date from which the account will be activated for
transactions.
Liability as on xfer eff date is the principal /balance outstanding .
Disb in previous schedules is always 0.00.
Sum of principal demands raised is always 0.00.
Cumulative normal interest is total of interest liability outstanding.
Cumulative penal interest is the total of penal interest outstanding.
Cumulative addn interest is 0.00
Transfer in interest amount is 0.00.
Last int posted date is last int applied date.
Repayment schedule date is original account open date

LIMIT HISTORY DETAILS – SUB OPTION “H” - MANDATORY

The user has to enter the details of the limits sanctioned and the drawing
power using this sub option. This sub option has details regarding limit and
the drawing power. There are two different screens to capture the details. By
default once the user enters the details in the limits screen and <accept> he
would be taken to the drawing power details screen.

1. System by default populates the loan amount as sanctioned limit. The

user can modify this amount if he wants. The other two fields in the
function block are not applicable for this scheme type.
2. Interest details are not applicable for this scheme type
3. Penal interest can be from the date of expiry or beyond the expiry date.
The user cannot indicate a date which is earlier to expiry date

The drawing power indicator in this case should be mentioned as “E” – equal to
sanction limit as other values are not valid for this scheme type.

Note: Please note that visit of sub option “H” is not mandatory during account
opening. If the user does not visit this sub option, system by default populates
various values that are available and puts into appropriate fields. The system will

81
not populate values for all the mandatory fields. Even then system will not halt
the process of account opening. However, when the user goes in the
modification mode he will be forced to enter those unfilled mandatory information.
DISBURSEMENT TRAN DETAILS – SUB OPTION “3” - OPTIONAL

The application provides a feature to disburse the loan amount as a part of

the account opening itself. The user can disburse the entire amount or a part
of the amount based on his requirement. However, margin cannot be
collected from the borrower through this sub-option. If the user wants to
disburse the amount he has to invoke this sub option and furnish information
required for creation of transaction.

1. If the transaction type is ‘cash’ , ‘credit a/c number’ should not be entered
2. if the transaction type is ‘Transfer’, then the user has to enter the account
number to which the credit should be made.
On an <accept> from here the user is taken to sub option block from where he
can <commit>.

Verification of the account opening will create the necessary transaction as

shown above

Once the user enters all the relevant data, he can <commit> from the option
block. The system generates the account number, which has to be noted for
verification.

In addition SRM record is to be created and verified for every TL/DL

Account.

ACCOUNT MAINTENANCE

Once the account is opened and verified further maintenance of the account can
be done using menu option ACM .The user will have to invoke menu ACM for
modification of general information of the account except Limit and Interest
details.

In modification mode the user can modify the following details

1. General details with sub option “0”

2. Related party details with sub option “A”
3. Scheme details with sub option “S”
4. MIS codes with sub option “V”
5. Repayment schedule with option “E”
6. Disbursement schedule with option “D”
7. Message maintenance with option “L”

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Once the use modifies any of the above information the modification needs to be
verified. The verification of any modification is to be done using the same menu
option. The user will be taken to the option block directly. From there he has to
invoke the concerned sub options where changes have been done and visit
those information before giving a final <commit>.

INTEREST RELATED CHANGES- INTTM

The user has to invoke a menu INTTM for changing any of the interest related
parameters including pegging and preferential interest rates.

After modifying the required information, he can <commit>. This modification

requires verification and to be done by the other person. The menu used for
verification is same.

LIMIT DETAIL MAINTENANCE- ACLHM

It is possible for the user to modify the loan amount (sanctioned limit) for a loan
account also. The changes to the limits should be done through menu ACLHM.
This menu has two operations – modifications to sanction limit and modification
to drawing power details. In the ACLHM menu option the user has to indicate
operation as “S” or “D” depending upon what he is modifying.
Modification of the sanction limit will check whether the amount already
disbursed will cover the new sanction limit or not. The user can modify the limit.
Supercede field is not accessible and value will always be “Y”. After modifying
the details user has to <accept> to come back to option block from where a final
<commit> would be done.
This modification requires verification by another user.

In order to modify the drawing power details the operation should be “D” in the
first screen of ACLHM menu option.
User has to accept from the function block to go to data block. After modifying
the details he can <accept> to go to option block and <commit> modifications.
The modification requires verification by another user.

REPHASEMENT OF A LOAN

REPHASEI – FOR LOAN ACCOUNTS WITH EQUATED INSTALMENTS.

ACM-- FOR ALL OTHER LOAN ACCOUNTS.

The rephasement of the loan has to be done individually for non EI type of loans
using the ACM – Account maintenance option. The user has to come in modify
mode and invoke sub option “E” – Repayment schedule. Once the user comes

83
in the modify mode for this sub option, cursor will be placed in the field
“Rephasement?”.

The user has to indicate a value “Y” here and <accept>. The user will be taken to
repayment schedule block and he can make necessary changes and commit.
The user must ensure that the total repayment amount is equal to the liability as
on the date of rephasement. The start date for repayment should be greater
than BOD date. The system will not insist for up to date calculation of interest
and user has to take care of arriving at the actual liability before rephasing the
loan.

This modification requires verification.

After verification the user can go in inquire mode and see the different repayment
schedules for the account. The system by default shows the latest repayment
schedule and the cursor will be in the dummy block of repayment schedule
details. <explode> from that position will show the previous repayment schedule.
If there are more than 2 repayment schedules also the user can go on
<explode>ing from one schedule to another schedule till he goes to the original
repayment schedule.

INTEREST CALCULATION ON LOAN ACCOUNTS

Interest Calculation depends mainly on the set up done at Scheme Level.

System calculates interest which are of Normal, Penal and Additional. QIS and
Stock statement interest are not applicable for Loans scheme type.

Interest calculation is a process which is affected during the following events

- account opening to arrive at the EMI
- rephasement of loan
- demand creation (EMI type of accounts)
- normal interest calculation through the menu option
- upload of demands
- account closure
Appliaction of interest in Loan Accounts is done at month end during the process
of ABH.However this can also be done by the respective sol using menu option
LADGEN.

While doing transaction sin loan accounts each transaction is linked to a specific
flow code and behaviour of the loan account depends on these flow codes also in
determining whether any account is shown by the system as regular or overdue.
These flow codes can be classified into two categories DEMAND AND
COLLECTION FLOW ID.Some of the important flow code are listed below.

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Demand Flow Id
EIDEM –Equated instalment demand
PRDEM- Principal Instalment demand
INDEM-Interest Instalmant demand
PIDEM-Penal Interest Demand
BCDEM-Bank charges demand
OCDEM-Other charges demand

Collection Flow Id
COLLEC -Collection in all loan accounts except simple interest accounts
COLSI - Collection in case of simple interest account.
XFER - while reversing the credit balance in the account.

Compiled by :Virendra Kapur

Sr. Faculty IT Centre
Faridabad

85
 Prepared By : Anil Kumar Aggarwal
Sr. Faculty, IT Centre, Faridabad

STANDING INSTRUCTIONS (SI)

In Finacle, Standing Instructions can be defined through the menu Option SIM
i.e. Standing Instructions Maintenance.

Through this menu option Standing Instructions the functions which are
performed are Add, Copy, Inquire, List, Modify, Undelete, Verify & Cancel.

How to enter SI ?

Menu option – SIM (Standing Instruction Maintenance)

Let’s take an example – Enter an SI which is requested by the customer

(D10000411) to debit his SB A/c (01725) by a fixed amount of Rs.5000/- to
credit his CC A/c (87433) which are being maintained at our SOL i.e. 417700.
The SI should be executed on 20th day of every month. The SI should be
executed till 20.12.2008.

Steps -

1. Function – Enter A (Add) and press F4. The cursor will appear in SI Class
field.
2. SI Class – Default value is C (Customer Induced). Press Tab or F11.
3. Cust ID – D10000411
4. SOL Id – 417700 (default populated)
5. SI Frequency – As the above SI should be executed on 20th day of every
month, the valid values in SI frequency are M-Blank-Blank-20-N.
6. Execution Time – Valid values are B (Day beginning), D (Anytime during
day), A (After Business Hours), E (Every Time). ‘B’ means, SI will be
automatically executed during Begin of day process. ‘D’ means, SI will be
executed only once during the day whenever we run SIE (Standing
Instruction Execution) menu option first time, ‘A’ means, SI will be
executed during ABH process, ‘E’ means, SI will be executed every time
whenever we run SIE menu option. In our case we will take it as ‘D’ i.e.
Anytime during day.
7. Next Execution Date – Enter the date on which the SI will be executed first
time. Press Ctrl+X to bring today’s date.
8. Auto Post - Value is default Y, which means, whenever SI is executed,
the system will post the transactions automatically and user need not go to
TM (Transaction Maint.) menu option to post these transactions. If this is
N, then the transactions created during execution of this SI will remain in
Entered state. User has to go into TM and post them.

86
9. End Date – Enter the date on which SI to be ended.
10. Suspended Upto – Enter the date upto which SI will not be executed.
Means, suppose, if the starting date is 20.12.2007 and End date is
20.11.2008 and on 01.02.2008, customer comes and request to suspend
the SI till 20.04.2008, then this date can be entered in this field. This
means, SI will not be executed on 20.02.2008 and 20.03.2008.
11. Accept Event – Press F2. Select the event by pressing Shift+F4. This field
is used to select the charges to be levied on customer for requesting the
SI.
12. Fail Event – Press F2. Select the event id by pressing Shift+F4. This field
is used to select the charges to be levied on customer for if the SI fails.
13. Exec Event - Press F2. Select the event id by pressing Shift+F4. This field
is used to select the charges to be levied on customer for execution of SI.
14. Chrg Rate – Default is NOR (i.e. Notional Rate).
15. Dr. Acct – If any or all the above three events are entered, then give the
account number from where the charges will be deducted by the system
automatically.
16. Delete tran if not posted – Default is N. If the transaction is not posted due
to any reason and if this field is kept as N, the system will keep the
transaction in Entered state, otherwise, the transaction will be
automatically deleted by the system on unsuccessful execution of the SI.
17. Carry Forward – Default is Y.
18. Max times – enter number of days. If the Carry Forward field is kept as Y
and value for Max times field is entered, the system will carry forward the
SI for the number of days entered in Max times field, if not successfully
executed.
19. Remarks – free text.
20. Closure Remarks – free text. Press F4.

The system will bring Sub Instruction screen. The cursor is in Option field. At
the right-top side Sub Instruction Serial No. 1 is displayed.

Debit part of SI -

21. Option – Enter E. Press F4.

22. Amount Ind – Valid values are F-Fixed, V-Variable, C-Contra Balancing,
T-Table Code. In our example we have to debit SB A/c 01725 by
Rs.5000/- i.e. we have to debit the a/c by fixed amount, so in this field
enter F.
23. Part Tran Type – Valid values are C-Credit and D-Debit. In our example
we have to debit the a/c, so make it D.
24. Create Memo Pad – Y.
25. Currency – INR.
26. Fixed Amount – This field will be mandatory as we have made Amount Ind
field as F. Enter Rs.5000/-. Press F4. System will bring part tran details
screen.

87
 27. Account Number – Enter the account, which you want to debit. In our
example it’s 01725. Press Tab.
28. Amount Indicator – Enter P (Percentage). Press Tab.
29. Percentage to be applied – Enter 100. This is because, we want to debit
full amount of Rs.5000/- from only one account no. 01725. (In case, we
want to debit 30% of Rs.5000/- from one account and rest 70% (of
Rs.5000/-) from another account, we need to enter 30 in this field and
press Down arrow, enter account no, press tab, enter P, press Tab and
enter 70 in the percentage field).
30. Press F4.
31. The cursor will come back to Option field. We have only completed Debit
part of SI. To enter Credit part of SI, Enter E (which is already there in the
field) and press F4.

Credit part of SI –

32. Amount Ind – C (Contra balancing). This is because; we are entering

contra part of the SI.
33. Part tran Type – C (Credit), because we want to credit Rs.5000/- to A/c
No. 87433.
34. Create Memo Pad – Y.
35. Currency – INR. Press F4.
36. Account Number – Enter the account, which you want to credit. In our
example it’s 87433. Press Tab.
37. Amount Indicator – Enter P (Percentage). Press Tab.
38. Percentage to be applied – Enter 100. This is because, we want to credit
full amount of Rs.5000/- to only one account no. 87433. (In case, we want
to credit 30% of Rs.5000/- to one account and rest 70% (of Rs.5000/-) to
another account, we need to enter 30 in this field and press Down arrow,
enter account no, press tab, enter P, press Tab and enter 70 in the
percentage field).
39. Press F4.
40. The cursor will come back to Option field. Now that we have completed
debit and credit parts of SI, we can save the SI. Press F10 to
Commit/Save.
41. Note down the SI Serial No. and press F3 twice. You back in the main
menu.

HOW TO VERIFY SI CREATION?

Menu Option SIM (Standing Instruction Maintenance)

Steps –
1. Function – V (Verify). Press Tab.

88
 2. SI Srl.No. – Enter SI Serila No. which you wish to verify. If you forgot to
note the SI Serial No., you can press F2 to get the list of unverified SIs,
select the one which you wish to verify. Press F4. The general details will
appear on the screen. Check the details. Press F4. The cursor will appear
on Option field with the Debit part of the SI on your screen. Check it.
3. Option – Enter P. Press F4. Check the account and other details. Press
F3.
4. Option – Press Down Arrow. The system will display credit details of SI.
Press P (which is already displayed in the field) and F4. Check the
account and other information. Press F3.
5. Option – Press F10 to commit/save. The SI is verified. Press F3 to
come out of the menu option.

How to enter SI for Draft ?

Menu Option – SIM

Example – Enter SI, to prepare a draft of Rs.500/- (drawn on BO: Bhagya Nagar,
Aurangabad, favoring Anant Jadhav) on the 1st day of every month, by debiting
A/c 01725 (customer ID D10000411).

Steps –
1. Function – A (Add). Press F4.
2. SI Class – C (Customer Induced)
3. Cust id – D10000411
4. SI Frequency – M-Blank-Blank-1-N
5. Execution time – D (Anytime During Day)
6. Next Execution Date – 10-12-2007 (enter appropriate date). Press F4.

To Enter DD related transaction details -

7. Option – E (Enter). Press F4.

8. Amount Ind – F (Fixed)
9. Part tran Type – C (Credit)
10. Create Memo Pad – Y
11. Currency – INR
12. Fixed Amount – 500. Press F4.
13. Account Number – DD. Press F4.
14. Amount Ind – P (Percentage)
15. Percentage – 100. Press F6. The system will bring ‘Issue of DD’ screen.
Leave City Name as blank.
16. Drawn on – Bank Code – 024. Branch Code – 1005.
17. Payee Name – Anant Jadhav
18. Purchase A/c No. – 01725.
19. Purchaser Name – This will automatically appear.

89
20. Print Option – I (Immediate). Press F4. The cursor will appear in the A/c
No. field of previous screen. Press F4. The cursor will appear in Option
field.

To enter commission on DD related transaction–

21. Option – E(Enter). Press F4.

22. Amount Ind – T (Table Code)
23. Part tran type – C (Credit)
24. Create Memo Pad – Y
25. Currency – INR
26. Fixed Amount – 500. Go to the ‘Amount Table Code’ field by pressing
Tab.
27. Amount Table Code – Press F2. Go to list item DDCOM (Commision on
DD/MT/TT). Select it by pressing Shift+F4.Press F4.
28. Account No. – Type COMM, press F2. Go to ‘INC COMM ON DRAFTS &
TRANSFERS’, select it by pressing Shift+F4.
29. Amount Ind – P (Percentage)
30. Percentage to be applied – 100. Press F4. The cursor will appear in
Option field.

To enter debit account details –

31. Option – E (Enter). Press F4.

32. Amount Ind – C (Contra Balancing)
33. Part tran type – D (Debit)
34. Create Memo Pad – Y
35. Currency – INR. Press F4.
36. Account No. – 01725
37. Amount Ind – P (Percentage)
38. Percentage – 100. Press F4.The cursor will come back to option field.
Press F10 to Commit/Save the SI.

Verify the SI as explained in ‘How to verify SI paragraph’.

When do SIs get executed ?

a. SIs which have been marked as B (Day Beginning) in Execution Time will
be automatically executed during BOD process.
b. SIs which have been marked as A (After Business Hours) in Execution
Time will be automatically executed during EOD process.
c. SIs which have been marked as D (Anytime During day) will be executed
when when we run SIE (Standing Instruction Execution) menu option first
time during the day.
d. SIs which have been marked as E (Every Time) will be executed as many
times as we run SIE menu option.

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 HOW TO EXECUTE SI??

Menu option – SIE

1. Execution Time –Enter D or E. Press F4.
2. System will bring Print parameter acceptance form.
3. Fore/Background – Enter F.
4. Print Required – N. Press F10. Wait till until progress indicator (which is
on the bottom-right corner of the screen) comes back to green. Press F3.
The system generates execution report for all the SIs selected of the type
mentioned in steps 1. Please see the report.

Menu option – PR (Print Report)

Make sure the > cursor appears before ‘Standing Instruction Execution
Report’. Type T and press F10. The report will appear on the screen. If the
status of the SI is ‘Submitted for Post’ means, SI is successfully posted.
Otherwise, note the transaction id (e.g. S6706) generated for the SI. Type Q
in the green bar which appears below the report and Press F4. Press F3.
Even if the status of SI is ‘Submitted for Post’ or anything, please check the
transaction in TM and if it is not posted by the system, please post it.

Reports & Inquiries –

SII – Standing Instruction Inquiry, SIETR –SIs Executed Today
Report
SIRP – Standing Instruction Register Printing.

91
 PREPARED BY - Anil K Aggarwal,
Sr. Faculty, IT Centre, Faridabad

INLAND BILLS

Bills are the integral part of the Banking Activities irrespective of the fact whether
they are Inland Bills or Foreign Bills.

The Bills can be classified in following two categories:

i. Bills for Collection, whether clean or documentary, sight or usance,

(where the lodger’s account is credited on realization of proceeds of
bills) &

ii. Bills for Purchase or Discounted, clean or documentary, sight or

usance, (where the lodger’s account is credited before the realization
of proceeds of bills)

Further, the above mentioned bill types can be Outward or Inward. Finacle
supports all types of bills mentioned above. The following activities relating to
bills can be undertaken through Finacle.

• The Bills can be lodged for Collection/Purchase/Discounted.

• The Bills can be Purchased/Discounted subsequently, they are lodged.
• The Bills can be transferred from collection to purchase or vice versa.
• The Bills can be Realised, already sent for collection or purchased or
discounted.
• The Bills can be marked protested, if the same has been returned unpaid.

As regards charging of commission, Bank/Other charges & Interest calculation

(in case of purchase of Bills) is concerned, system automatically prepares the
related transactions which can be modified in case of need.

Various types of Bills Registers depending upon the type of bills have been
defined in the system. While lodging a bills a user has to select a Register type
and then sub register type under which the bill is to be lodged.

1. The list of these Registers Types & Sub Register Type is mentioned below:
Register Description Sub Description
Type Register
Type
ABC Advance Bills for ABC Advance against Bills for
Collection Collection
ABC Advance Bills for AUBC Advance against Usance Bills for
Collection Collection
IBD IBD Register IBD IBD Sub type Usance Bills

92
 (Documentary Usance)
IDBC IDBC Branches C-NCC Cheques NCC
IDBC IDBC Branches C-Oth Cheques Others
IDBC IDBC Branches DBILL Demand Bills
IDBCP IDBC Parties C-NCC Cheques NCC
IDBCP IDBC Parties C-Oth Cheques Others
IDBCP IDBC Parties DBILL Demand Bills
IDD IDD Register (Clean & BILLS IDD Subtype Bills Register
Docy)
IDD IDD Register (Clean & CHQUE IDD Subtype Cheque Register
Docy)
IUBC Inward Usnace Bills for UBILL Usance Bills
collection
IUBCP Inward Usance Bills for UBILL Usance Bills
Coll/Par
OBD OBD Bills Discounted OBDLC OBD- Subtype Letter of Creditt
Reg
OBD OBD Bills Discounted OLD Old ODD/OBD bills with no rebate
Reg intt.
OBD OBD Bills Discounted Usace OBD subtype Usance Regiser
Reg
ODBC Outward Bills for C-NCC Cheques-NCC
Collection
ODBC Outward Bills for C-OTH Cheques-Others
Collection
ODBC Outward Bills for DBILL Demand Bills
Collection
ODD ODD Bills/Cheques ODD subtype bills Register
Register
ODD ODD Bills/Cheques ODD subtype cheques Register
Register
ODD ODD Bills/Cheques ODD instant credit sub register
Register
ODD ODD Bills/Cheques ODD Local cheques purchased
Register Reg.
ODD ODD Bills/Cheques ODD subtype National Clg. Reg.
Register
ODD ODD Bills/Cheques ODD subtype LC (sight) Register
Register
ODD ODD Bills/Cheques Old ODD/OBD Bills with no
Register rebate intt.
OUBC OUTWD Usance Bills UBILL Usance Bills
for Collection
RPA Refund Payment RPA Refund Payable Account
Account

93
Using these registers and sub registers user can handle Inward as well as
Outward bills like Clean Bills (Cheques/DD), Documentary Bills, Sight or Usance.
All Bills are required to be lodged and then depending upon the type of bills they
can be purchased, discounted or negotiated.

1. Invoking the Option

Type BM in the menu option field and press Enter, the following screen will
appear:

Screen No. 1
Press F2 to see the different functions that can be carried out through this menu
option. The list will display the various functions that can be performed through
this menu option. These functions are as follows:

Function Description
G Lodge Lodging a Bill
T Transfer Transfer a Bill for purchase to Collection & vice versa
F Free Delivery No realization will come. Proceeds have been adjusted
between the parties.
R Realise Realisation of Bills lodged.
N Dishonour Dishonour a Bill that means the Bill has been returned
unpaid.
Q Protest To mark a bill as Protested.
E Proceeds If intimation is received about realisation from branch or
received bank that the proceeds of bill has been received by them

94
 but the actual proceeds have yet to be received at ours.
S Release If the margin is to be released before realization of bill.
Margin
O Recovery If recovery is to be made in the bill which has been
dishonoured.
Z Close a bill To mark a bill as closed after recovery.
U Interest Run Periodical interest run on purchased bills before its
realization or recovery.
D Delete Delete a bill which has been lodged but not verified.
M Modify Modify a bill.
C Copy Copy the details of another lodged bill.
V Verify Verify the previous process.
X Cancel Cancel the changes of previous process before their
verification.
I Inquire Inquire a bill.
P Purchase Purchase/Discount the bill.

screen no. 2
As each bill is required to be lodged first, here below we will explain how to lodge
a bill. While lodging a bill we have to go through three screens which are having
various fields related to different type of bills. Some fields are protected and
some are activated depending upon the type of bill we are lodging. We are
explaining all the fields and where they are applicable in different type of bill.

95
 2. HOW TO LODGE AN ODBC BILL
Step Action
1. Invoke menu option BM and press Enter key.
2. Enter Function. Select a function i.e. G for lodging a bill and press Tab key three times,
the cursor will appear at the Reg. Type field.
3. Enter Register Type in which the bill is to be lodged. Or select the Register Type from
the list which appears by pressing F2 and then press Shift+F4 key for selection. Here let
us select Reg. Type as ODBC. Press Tab or Enter key to go on to next field i.e. Reg
Sub Type.
4. Enter Reg Sub Type as DBILL or select the Reg. Sub Type from the list & Press F4 to
go on to next block.
5. As soon as F4 key is pressed the cursor will go on to Lodger A/c field and system shall
also display Bill id No. duly generated. If at this stage if Bill’s detail has not been entered
and the user comes out of the screen this Bill id shall go waste. System shall generate a
new Bill id no. if the user again starts to lodge the bill.

Enter Lodger A/c number (in which the proceeds of the bill shall be credited on realization
of ODBC) and press F11. The system shall display the customer id and the name of
account holder and the cursor will appear at the Bill Amt.

clipping no. 1
If the account number is not available or a new account shall be opened after realization
of ODBC proceeds, then Lodger A/c field and next field can be left blank and in third field
shown against the Lodger A/c, the name of the customer can be entered which the system
shall accept as shown in clipping no. 2.

clipping no. 2

6. Enter Bill Amt and press Tab to go on to the Date field.

7. Enter date of the bill being lodged and press Tab, the cursor will go on Drawee field.

96
8. Enter the drawee name in the last field and address in the fields provided and press Tab to
go to the next field i.e. Coll. Br.
9. Coll. Br. This is the field where the Bank, Branch & Name of the Bank where the bill is
being sent for collection is to be entered. Enter Bank’s Code as 024 for PNB, 001 for RBI,
002 for SBI etc. and Branch Distinctive Number of the branch where the bill is being sent
for collection. The detail of the Bank Code & Branch Code can be selected from the list
which is available by press F2. Further, if such detail is not available then the name of the
bank can be entered in the last field. Press Tab and enter the Address of the collecting
Bank, Branch. Both type of data entry can be seen from the clipping no. 3 & clipping no. 4
as shown below. Press F4 to go to the field Drawer.

clipping no. 3

clipping no. 4
10. Generally, the drawer’s name shall be picked by the system from the Lodger A/c, but in
case the drawer of the bill is different from the said account name then name & address of
the drawer can be entered in the fields provided. Press Tab, the cursor will appear at the
Lodger Ref. Field.
11. Enter Lodger Ref. i.e. customer reference number, if any, in the Lodger Ref. Field & press
Tab to go on to the Field Carrier Code.
12. Enter Transporter Operator Code in Carrier Code field, from the list which can be seen by
pressing F2. Carrier Code is the Goods Transport Co. Code, through which the drawer has
sent the goods to the drawee. Press F6 to go on to next page & the cursor will appear at
the field on Transit Period.

97
13. Transit Period: this is the normal transit period within which the proceeds should be
realized if the period is more, then the same can be modified. Press Tab to go on to the
next field i.e. Grace Period.
14. By default the grace period is given 3 days if the same is required to be modified that can be
done. Press Tab to go on to the next field.
15. Tenor Desc is the field for displaying the usance period if the bill not otherwise payable
than on demand, then sight is tenor which will appear here. Press Tab the cursor will move
on to the Due Date field.
16. Due Date is the date within which the bill should be realized. This is calculated on the basis
of number of days of Transit Period plus Grace Period added to the Lodge Date. In case of
Usance Bill this date shall be the date of tenor plus grace period. Press Tab to go on to the
next field i.e. DC/DPG/Co-Acpt?
17. DC/DPG/Co-Acpt? This field is applicable in case the documents are presented under
Documentary Credited of which the detail has been captured under IDCM in case of
outward bill. In such case L can be entered for the documents presented under LC
otherwise N is to remain. Press Tab for next field.
18. Bill Group Code: select the appropriate code from the list if the bill is Clean, Documentary,
for ATM entries, Cheques for RCC. Press Tab to go on to next field.
19. Comm. Tbl. Code: Select the appropriate table code for charging the commission from the
list which is available by pressing F2 Key & press Tab to go on to the next field TBR?
20. TBR? Enter Y if the bill is under Trade Bill Rediscounting scheme which is not relevant
here. Press Tab to on to the field Non Pay/Acpt Dt.
21. Non Pay/Acpt Dt.: this field is applicable in case of usance bills only when the bill not
accepted or has not been paid then the date of non acceptance or non payment is entered
here under modification mode under the menu option BM only. Press Tab to go to the next
field i.e. Invoice Dt.
22. Invoice Dt.: Enter the date of Invoice if submitted alongwith the bill. Press Tab for the next
field Transport Dt.
23. Transport Dt.: Enter the date of GR or RR i.e. the date on which the goods have been
transported to the Drawee. Press F6 to go on to the next page, the cursor will appear at the
Doc List Field.
24. Doc. List: Enter the detail of documents. If the documents are more which require more
space to enter then Press Ctrl E the system will display 6 more lines to enter the detail.
Press F4 and then Tab, the cursor will appear at OD Intr % field.
25. OD Intr.% : Enter OD interest chargeable to the party, if any. Press Tab, the cursor will
appear at the next field i.e. Free Code 1
26. Free Code 1, 2 & 3 fields can be entered if applicable from the list available by pressing F2.
Press Tab to go the field Rebate Date
27. Rebate Date enter the date upto which the rebate is to be allowed. Press Tab to go to
Rebate % field.
28. Rebate % Enter the percentage of which the rebate is to be allowed. Press Tab to go to
Rebate Amount Field.
29. Rebate Amount : Enter the amount if the rebate amount is absolute instead of percentage
as explained in the previous field. Press Tab to go to Health Code field.
30. Health Code: Enter the applicable code from the list. The next two fields are not required
to be entered in case of ODBC. Press F6 to come on to the first page of General Details of

98
 Bill. Press F4 to go to the Option Field.
31. Press F10 to commit & note down the Bill id no. in full.
32. Verify the Bill.

3. Verification of ODBC (Bill Lodged)

Verification of Bill Lodged can also be done through the menu option BM by the user other than
who has lodged it.
How to verify a Bill Lodged.
1. Invoke menu option BM.
2. Enter V in the Function Field and press Tab 3 times to go to the Bill Id Field.
3. Enter Bill Id number & Press F4, the cursor will appear at the Option Field as shown
below.

clipping 5

4. Enter M in the Option field and Press F4, the cursor will appear above the name of the
Lodger A/c field. See below in clipping 6.

clipping 6
5. Press F6 three times to visit the other screens of General Details of Bill & then Press F4 to
come on to the Option field. Finally Press F10 to save/commit the verification.
6. Press F3 to come out of the BM screen.

3. LODGING OF CHEQUE IN ODBC

99
To describe the procedure please look at the steps described above under the
head 2. HOW TO LODGE AN ODBC BILL above. The applicable steps have
been described hereunder.

Steps Action
1. Repeat
2.
3.
4. Enter Reg Sub Type as C-OTH or select the Reg. Sub Type from the
list & Press F4 to go on to next block.
5. Follow the procedure as described at Step No. 5 above. However, in
place of Bill amount we have to enter the Cheque Amount.
6. Repeat procedure as described at Step No. 6 however in place of Date
of Bill, here it will be the date of cheque.
7. Repeat procedure as described at Step No. 7 above.
8. Repeat procedure as described at Step No. 8, however, in place of
Drawee, the name shall be the Bank’s name on which the cheque is
drawn.
9. Follow the procedure as described at no. 9, 10, 11 under the head HOW
10. TO LODGE AN ODBC BILL.
11.
12. Field for Carrier Code. This is not applicable here.
13. Normal Transit Period in which the proceeds should be realized is
displayed by the system. If required, this period can be changed.
24. Go to step no. 24 and enter the cheque no. and other details of cheque.
30. Press F6 to come on to the first page of General Detail & press F4 to
come on to the Field.
31. Repeat
32.

REALISATION OF ODBC BILL

(Realisation proceeds received from our Bank’s Branch)

For realizing a bill, we have to execute menu option BM.

1. Execute menu option BM.

2. Enter R in the Function field and Press Tab key three times or
Press F4 once, the cursor will appear on Bill ID field.

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 3. Enter Bill ID of the bill to be realized & Press F4, a new screen will
appear and the cursor will appear on the Tran Type field as shown
below:

screen1
System by default will show the Bill Amount and Transaction Amount. Press
Tab key 3 times to bring the cursor on the Other Bank Charge field. This field is
applicable in case the proceeds have been received from other bank and they
have deducted some charges, then the amount of charges can be entered here.
This field is having (-) Minus Sign so System will automatically deduct charges,
entered in this field, from the proceeds to be credited to the lodger’s account.
Press Tab to go on the field Rebate.

4. Like Other Bank Charge, Rebate is also minus field, that means
any amount entered here will be deducted from the proceeds of
ODBC Bill to be credited to the Lodger’s Account. So if Rebate has
been allowed to the Drawee of the Bill then that amount can be
entered here. Press Tab key to go to OD Int Charged/Recd field.

5. In both the cases whether OD Int Charged or Received from the

party’s party that will be an additional amount of bill. So system
adds the amount charged/received on account of OD Interest. A
Plus (+) sign is predefined before this field. Press Tab to go to the
next field.

6. C Form Amount: Enter any amount received on account of non

submission of C Form and in lieu there of some amount (as per
drawer’s instructions) has been paid by the party’s party. This is a

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 Plus field. Any amount entered in this field will be added to the Bills
Amount. Press Tab to go to the next field.

7. Misc Amount: This is the field provided for the amount, if any,
either less or more received then the Bill’s Amount, for any reason.
Enter that amount which can be either added to the Bill’s Amount or
deducted from the bill’s amount, by modifying the Minus or Plus
Sign displayed in the field, as shown below, to be credited to the
Lodger’s Account.

screen 2
Press F4, the system will display the transaction screen displaying the
system generated Transaction ID, as shown below: Note down this
Transaction Id.

screen 3

8. Enter L in the Option field and Press F4, the system shall display
list of all the Part Trans it has generated as shown below:

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 screen4

Press F3 to come out of this page, the cursor will blink at Option Field.
Press Down Arrow Key 9 times, the part tran screen will keep on
changing and new screen for Debit part tran of Balance with Head
Office (PNB) will appear.

9. Modify this part tran by inserting M in the Option Field and Press
F4, the cursor will appear at the Account field. Press Tab or
ENTER key 8 times to go to Visit Screen field or click by mouse on
the Visit Screen Field. Press F1 to see the valid values which can
be entered. The following window will appear showing the values.

screen 5

10. Press F3 to come out of this window and Enter R in the Visit
Screen Field for responding Head Office Entry as the Realisation
Proceeds are received either in the form of TPO or Advice. Press
F4, the cursor will again appear at the Option field.

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11. Enter S (for Additional Detail) in the Option Field and Press F4.
The following screen will appear and on pressing F2 at the
Category Code field another window as displayed below will
appear showing list of all category codes.

screen 6

12. Either Select from the list MT by pressing Shift+F4 or enter MT in

the Category Code Field if realization is received through TPO or
enter or select from the list BCADV BC/FOBC RELISATION
ADVICE in case the realization is received through Advice & Press
F4. The following screen will appear:

screen 7
13. Bank Code & Branch Code by default will be picked up by the
system from the General Details of the Bill where we had entered
Collecting Bank Branch. Enter TPO No. i.e. Branch Serial No. of

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 TPO in the Advice No. field or you may give an advice no. for the
Advice received.

14. Enter TPO issue date/Advice Issue date in the Field Advice
Date. Extn. Cntr. Code will remain 00.

15. Enter Duplicate Advice? as N if the TPO or Advice is not

duplicate one.

16. Enter TPO Printed Serial No. of 9 Digits (like POY852741) by

deleting Bill no. already populated by the system (see screen 8).
But in case of Advice the Bill no. will not be changed. Press F4,
the cursor will come back to the Option field of the the HO Part
Tran.

screen 8

17. Enter A in the Option Field for Accept & Quit, & Press F4.

18. The cursor will appear at the Option field of General Details of Bill.
Press F10 to commit or save.

19. Verify this Realisation through other user.

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VERIFICATION OF BILL’S REALISATION

1. Execute menu option BM.

2. Enter V in Function Field and Press F4 once or Tab key 3 times the
cursor will appear at BILL ID field.

3. Enter Bill Id. Of the bill REALISATION OF which is to be verified and

Press F4. All the particulars entered in General Detail of the bill will
appear and cursor will appear at the Option Field.

4. Enter R in Option Field and Press F4, the system shall display the
screen of Transaction Type and Bill Amount, Transaction Amt, Charges
etc. Press F4 again the Transaction Part Tran screen will appear and
cursor at the Option Field. If you want to visit all the part trans then press
down arrow key and go to next part tran. Keep on doing that the user can
visit all the part trans. Also he can see the list of transactions on entering
L in the Option field and by pressing F4.

5. Having seen all the part trans the user can Accept the transactions by
inserting A in the Option Field and pressing F4, the system shall display
the cursor in the Option Field on the First Screen of General Details of
Bill.

6. Press F10, to commit. The Bill stands verified.

NOTE: THE USER MUST SEE THE STATUS OF TRANSACTION

WHETHER THE SAME HAS BEEN POSTED BY THE SYTEM OR NOT.
THE SYSTEM SHALL NOT POST THE TRANSACTION IN CASE IT
ENCOUNTERS ANY EXCEPTION IN THE ACCOUNT IN SUCH SCENERIO
THE LODGERS ACCOUNT WILL NOT BE POSTED WITH THE
PROCEEDS OF THE BILL.

REPORTS & INQUIRIES

REPORTS FOR TAKING OUTSTANDING OF BILLS.

BRCR for all type of Collection Bills Outward & Inward Both
BRBPR for all type of Purchase & Discounted Bills Outward & Inward Both
PNBRPT Option No. 8 sub option as follows:
1. Inland Bill Return Schedule
2. Inward Bills Realisation Advice
3. Intimation of Bill Receipt to Drawee
4. Intimation of Bill Acceptance to Presenting Bank/Party
5. Bill Forwading Schedule of OBD
6. For Sending Bank Intimating Realisation
7. IDBC(BRANCES) for Cheques

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 8. Forwading of ODBC OUBC
9. Intimation Schedule of Drawee
10.Forwading Schedule For ODD
11.Forwarding Letter to ILC(AMEDMENTS)
12.Intimation of Dishonour IDBC(P)/Branches
13.Realisation Adv For Parties / Other Bank
14.Reminder For Fate of Bills
15.Forwading of ODBC/OUBC for RCC
16.Forwading of ODD for RCC
PNBREP Option No. 8 sub option as follows:
1. Statement of Drawee Bills
2. Unauthorised Demand Draft Purchased

BI for Bills Inquiry

BP for Printing of Bills Inquiry (BI)
BEHI for Bills Events History Inquiry
BLIP for payment of Over Due Interest on delayed realization
BRRCR Bills Register Reports – Collections
BRRBPR Bills Register Reports – Bills Purchased
CABR Co-accepted Bills
DRDBR Drawee wise Dishonoured Bills Report
LCDDR Large Amount Cheque Discounted – Daily Reporting
LCDMR Large Amount Cheque Discounted – Monthly Reporting
BILLR Outward Bills Reminders
FI Fate Inquiry

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 Prepared By : Anil Kumar Aggarwal
Sr. Faculty, IT Centre, Faridabad

VIEWING, PRINTING, DOWNLOADING OF REPORT

Finacle has provision that any report generated which appear in PR menu can
be viewed on the Monitor, can be printed, can be downloaded on PC or any
other media and of course can also be deleted if required. How to View, Print,
Download and Delete a report is explained below:

Viewing of Report
STEPS ACTION
1. Invoke PR Menu Option and bring the cursor against the report to be viewed by
pressing down arrow key or up arrow key.
2. Enter T in the square provided as shown below and press F10.

3. The report shall be displayed for viewing. Press F4 to go to next page of the report and
type – and press F4 to view previous page of the report. If you want to go on to the
particular number of page of the report then enter page number and press F4 the
system shall display that page of the report.
4. Enter Q in the option bar, as shown below, and press F4 to come out of the report
window.

5. If more than one report is to be viewed from PR Menu, one after the other, then bring
the cursor against the report to be viewed, enter T in the square as shown above in
step no. 2 and press down arrow key or up arrow key for bringing the cursor
against other report and again enter T in the square and press F10 to view. Thus
more than one report can be selected to view on the monitor.

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STEPS ACTION

1. Start ILinkweb, short cut/icon may be available on desktop and ensure that Listening
on port : 9999 appear on the screen, as shown below, minimize it by clicking on –
(minimize) sign.

2. Invoke PR Menu Option and bring the cursor against the report to be printed by
pressing down arrow key or up arrow key.
3. Press Ctrl E key to explode, the system shall show the following screen:

4. Enter the number of copies to be printed and press Tab to come on to the next field.
5. If the file is not to be deleted after printing then change the flag Y to N and press F4,
the system will take to the PR menu screen.

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6. Enter P in the field provided and press F10 for printing of report.

7. If the printing command for more than one report is to be given then repeat step no. 3
for the reports to be printed and then enter P in the square & press down arrow key
or up arrow key for bringing the cursor against the next report & again enter P in the
square as shown below:

Press F10 to print these reports.

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 Deletion of Report

Step Action
1. Invoke PR Menu Option and bring the cursor against the report to be deleted by
pressing down arrow key or up arrow key. As shown below, the cursor is against the
report Statement of Accounts.

2. Enter D in the field and press F10, the report will stand deleted. Similarly, if more than
one report is to be deleted in one stroke then enter D in the field as shown above for the
report (against which the cursor is) & press down arrow key or up arrow key to bring
the cursor against another report to be deleted. Repeat the step for deletion of more
reports and then press F10. All the reports against which D will appear (as shown
below) will stand deleted.

3. Press F3 to come on to the main menu.

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 Downloading of Report

Step Action

1. Start ILinkweb, short cut/icon may be available on desktop and ensure that Listening
on port : 9999 appear on the screen, as shown below, minimize it by clicking on –
(minimize) sign.

2. Invoke PR Menu Option and bring the cursor against the report to be downloaded by
pressing down arrow key or up arrow key.
3. Press Ctrl E key to explode, the system shall show the following screen:

4. Note down the file name of the report. Make sure that the alphabet in capital should be
noted down in capital and small should be noted down in small alphabet. The file name
starts after the user’s directory name. As shown In the above screen the file name is
TMPCAAY2aO0A.RPT. Press F3 to come back to the main menu.
OR File name can also be copied from Text Dump (As shown in Next Picture) by
clicking on it, a window will popup, the name of the file can be selected and then copied
by pressing Ctrl+C and then pasted wherever required by pressing Ctrl+V.

112
 Text Dump File Name
5. Invoke menu option PTW and enter sub-option T and press F4, as shown below.

The system will show the other screen, displaying Enter file name as shown below.
Enter the file name & Press F4.

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 The system will show the screen shown in Step No. 6 below:
6.

Enter destination Directory that means the directory where the report is to be down
loaded, if on Hard Disk then enter C:\ & directory name if any (as shown above) else, if
the report is to be downloaded on Floppy then enter A:\ & directory name, if any, as
required by the system in the field provided. Press F4. The report stands downloaded.
Enter Q & Press F4 twice to go back to the main menu.

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7. Double click on My Computer Icon on your Desktop as shown below:

On double clicking on My Computer icon the following screen will appear. Click on (C:) if
the report is downloaded on C: drive or click on (A : ) if the report is downloaded on
Floppy.

8. On clicking on drive as shown in the step no. 7, Double click on the report name which has
been downloaded as shown below:

115
9. System shall open the report in Notepad as shown below. The same can also be viewed
in WORD, if opened with WORD.

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 DBA ACTIVITIES

On day to day basis, DBA has to perform various activities like Morning
Arrangement, Signature uploading and helping the users to log in if the user_id is
locked etc. DBA shall also perform some of the activities as the need may be
like Marking holidays, Transferring A/Cs from Inoperative to Operative and vice-
e-versa etc.

A. OPEN CASH AND TRANSFER TRANSACTIONS

Presently, the Data Centre does the Day Begin activity for all the SOLs. The DBA
shall open cash and transfer transactions for the day; otherwise the system shall
not allow the users of the SOL to enter any kind of transactions in Finacle.

a. OCST (Open Cash Transactions) – DBA shall invoke this menu

option and after confirming the Service Outlet code, he shall press
F10.
b. OXFT (Open Transfer Transactions) – DBA shall invoke this menu
option and after confirming the Sol id, he shall press F10.

DBA shall view/print reports generated by the system through menu option PR.

DBA shall run menu option ISOUPL for recovery of intersol transaction charges.

MORNING ARRANGEMENT

B. INVENTORY MOVEMENT AUTHORIZERS FOR DOUBLE LOCK

Whenever inventory is moved in or out of the Double Lock (DL), while verifying
the movement, system asks the finacle user_ids & passwords of DL authorizers.
As a part of morning arrangement whenever there is a change , DBA shall enter
the finacle user_ids of the officials who will be authorizing the movement in or out
of the DL on the day. This shall be (generally) done before starting any
movement of inventory .

Menu option – IMAUM (Inventory Movement Auth Maintenance)

117
 Screen 1

1. Function – M (Modify)
2. Inventory Location Class – Enter DL (Double Lock). Press F4. System
shall display user_ids of officials who are presently authorizers for DL.
3. DBA shall enter the user_id(s) of the official(s) who will be authorizing the
movement of inventory in our out of DL.
4. Work Class for Delete – DBA shall enter the minimum work class required
for authorizing inventory movement in this field; list of work classes can be
seen by pressing F2 in this field. If the work class of both the user_ids
specified in above two fields is less than the work class specified in ‘Work
Class for Delete’, then one more user having the work class >= work class
for delete has to enter his user_id and password to complete authorization
of inventory transaction.

E.g. Let’s assume that the work class of Auth user_1 is 030 (Spl. Asstt.)
and Auth user_2 is 040 (Officer). If the DBA enters Work class for delete
as 060 (Manager), then while verifying the movement of inventory in or out
of the DL, the system shall not allow the verification operation until and
unless a user of work class >=060 enters his/her user_id and password.
5. After making necessary changes in the user_ids, DBA shall press F10 to
commit.

Changes in IMAUM does not need any verification.

Note – If any inventory movement transaction is entered (but not yet verified)
in or out of DL, and then if the DBA changes either or both Auth User_ids, the
system shall ask user_ids and passwords of users whose user_ids were
available while entering the inventory movement transaction of DL. Therefore,
it is always advisable to enter user_id of authorizers through this menu option
before any IMC (inventory Movement) operation takes place.

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C. USER PROFILE MAINTENANCE

Morning arrangement activities could be –

a. Allowing the officials to officiate in the higher work class and

accordingly changing the passing powers.
b. Allowing the officials to post intersol transactions and accordingly
changing the passing powers for intersol transactions
c. Allowing the officials to proxy post transactions
d. Marking of leaves of officials
e. Allowing the officials to view even the deleted signatures
f. Removing any or all the above permissions given to the officials
etc.

All these permissions can be given to the officials by the DBA using menu
option UPM (User Profile Maintenance).

Menu option – UPM

1. Function – M (Modify). Please note that the DBA can not add a new user.
2. User Id – Enter the user id of the officials whose user profile is to be
modified. Press F4. System shall display user profile of the user_id under
consideration, provided the record is not in deleted state.
3. Sol Id – By default system displays sol id of the user. DBA can not change
sol id.
4. Emp id - By default system displays employee_id of the user. DBA can not
change emp id.
5. User Tenor – Valid values are C (Captive) and F (Free). If the user is to be
allowed to enter as also post intersol transactions, then the DBA shall
enter F in this field. If the value is C (Captive) in this field, the system shall
not allow the user even to enter intersol transactions.
6. Remote Access – Default is N, shall not be changed.

119
 Screen 2

7. Auth User – This field contains user_id of the official who will be
authorizing the inventory movement in the absence of the user_id under
consideration.

Example -

i. On yesterday a Demand Drafts (DD25) booklet with alpha series

XYZ and printed Serial No. 123001 to 123025 was moved/issued to
the employee having emp id 79710 for issuing DDs.
ii. Today, the above employee (i.e. 79710) is absent and another
employee with emp id 12345 is handling DD issue.
iii. As regards, the inventory (DDs) must be available at employee
12345’s location for printing the DDs. So the inventory unutilized by
79710 need to be issued/moved to the user with employee id
12345.
iv. As regards, if the inventory is to be moved from one employee
location to another employee location, the system asks user_id and
password of both the employees.
v. But, the employee 79710 is absent. Under such circumstances, the
user whose user_id is entered in ‘Auth. User’ field can enter his
own user_id and password to authorize the movement of inventory
from 79710’s location to 12345’s location.
8. Appl. Names – System does not allow the DBA to change value in this
field. This field is used to define the activities of the user. E.g. if the user is
performing general activities (like opening a/c, transactions etc.) then this
field shall have GU as the value, in the similar way IN is for

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 Inspectors/Auditors, DB for System Incharge of branches, UP for upload
users ,ZC for zonal help desk users and AD for users at administrative
offices.
9. Role Id -- role id is linked to the financial powers which a user can
exercise as also the scheme codes which he can access to either inquire
or do transactions.role ids have been defined like GU070F or GU070C.
10. Work Class – As per the designation of the user, DBA shall enter work
class of the user or select the same from the list. If the official is promoted
and posted in the same branch, then DBA shall change the work class as
per the designation of the user. E.g. if the official is Senior Manager, DBA
shall enter 070 in this field. Whenever the user is officiating in the higher
capacity his role id as well as work class should be changed.
11. Login Time Low/High – If the user is to be restricted for working in finacle
between specific time period the same can be entered in hours : minutes :
seconds in these two fields.
12. Max. Inactive Time – If the user does not operate any menu option for the
minutes entered in this field, then the system shall automatically terminate
user’s session.
13. Proxy Post Alwd – Enter Y if the user is to be allowed for proxy posting,
otherwise enter N in this field.
14. Acct. Expy Date – Enter the date up to which the user id shall be active.
System shall automatically delete the user_id after the date as entered in
this field.
15. User Disabled Upto – If the user is going on leave (or not coming to the
office), DBA shall enter the date up to which the user id is to be disabled.
If the user joins before the date as entered in this field, the DBA shall
delete the date entered in this field; otherwise, if the user tries to login in
the Finacle, the system shall display a message ‘User Account has been
disabled’ and shall not allow the user to login.
16. User Password – In case the user forgets his password, the same can be
initialized by the DBA through this field.
17. Next three fields i.e. User Lang Code, Virtual user id & Default Term id,
need not be changed for users.
18. There are some display fields available in this page
a. Tot Mod times – system maintains a count of modifications done by
the DBA in a particular user’s profile.
b. Created By – User Id of the official who has created the profile of
user_id.
c. Created On – Date on which the user profile was created.
d. Modified By – User id of the official who has last modified the
profile.
e. Modified On – Date on which the profile was last modified.
f. New User –This flag is automatically set to Y until the user logs in
first time and changes his password. This flag is also set to Y, in
case the DBA reinitializes the password of the user and until he
logs in and changes his password.

121
 g. User Logged on – If the user is logged on, system shall display Y
against this display field.
h. Delete Flag – If the user’s profile is deleted, system shall display Y
against this display field.
19. Press F6 to go to Next Page.

Screen 3
20. System displays Scheme Type-wise Read / Write access given to the
user.
21. If the Access Type is W then it means that the user is permitted to
add/modify/delete records/transactions in the scheme type. If the Access
Type is R (Read Only) then it means that the user is permitted to only
inquire or take reports in the scheme type. E.g In case of
Inspectors/Auditors, for all the 14 scheme types, the permission is set to R
(Read Only).
22. Press F6 to go to the Next Page.

Screen 4

23. This page is about the permissions given to the user for viewing
signatures. If the Image Access Code is
a. AL - the user is allowed to view active accounts’ signatures.
b. DE - the user is allowed to view deleted signatures
c. IN – the user is allowed to view Inoperative accounts’ signatures.
24. Press F6 to go to the Next Page.

122
 Screen 5

25. The passing powers of the user shall be displayed in this page. These are
picked up based on the role id defined on the first page.
26. In the next three fields, passing powers for Cash, Transfer and Clearing
transactions of user’s own branch’s A/Cs respectively.
27. If the user tenor is Free, then the Intersol passing powers for Cash,
Transfer & Clearing transactions shall be displayed the next three fields
respectively.
28. After doing necessary modifications, DBA shall Press F10 (commit) to
make the changes effective.

CASE STUDY 1 - If a user attempts to login into Finacle for more than 3
times with wrong password.

1. The system deletes user’s profile.

2. DBA shall undelete user’s profile.
a. Menu option – UPM
b. Function – U (Undelete)
c. User Id – Enter the user id. Press F4. Press F10 (commit).
3. DBA shall reinitialize user’s password.
a. Menu option – UPM
b. Function – M (Modify)
c. User Id – Enter the user id. Press F4.
d. System shall display user’s profile.
e. User Password - DBA shall enter new password for the user.
Press F10 (commit)
4. DBA shall ask the user to login with the new password.
5. When the user enters his user id, new password and clicks on Login
button, system shall display an Alert message ‘You are a new user hence
please change your password’.
6. User shall click mouse on OK button. System shall display two more
fields.
7. New Password – User shall click mouse in the field and enter new
password.

123
8. Confirm New Password – User shall re-enter the same password as
entered in the previous field.

CASE STUDY 2 - Allowing the user to officiate in higher designation (work

class).

Example - Changes to be done in UPM for allowing a Special Assistant to

officiate as Officer.

DBA shall invoke menu option UPM.

1. Menu option – UPM

2. Function – M (Modify)
3. User Id – Enter the user Id whose user profile is to be changed. Press F4.
System shall display first page of user’s profile.
4. User Tenor (optional) – If the user is to be enabled for entering/posting
Intersol transactions, the change this flag to F (Free)
5. Enter the work class (designation) in which the user is to be enabled to
officiate. Alternatively, DBA can press F2 for the list and select the work
class by pressing Shift+F4. In our example we will enter 040 (Officer).
6. Press F10 (commit) to save changes done.

DBA shall change the work class of the user as per his actual
(permanent) work class, once the officiating is over; otherwise the user
will enjoy passing powers of higher work class although he is not
officiating in the higher work class.

D. SAC (User Login Maintenance)

Sometimes DBA needs to delete (terminate) user’s current session, as

because sometimes system displays a message ‘User has already logged on’
when the user tries to login into Finacle.

Screen 6
1. Function – Type D (Delete)
2. Users/Batches/Daemons – Type U (Users)

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3. User id – Enter user id of the user whose session is to be
deleted/terminated.
4. Press F4.
5. System shall display user’s current session.
6. Press Shift+F4 to select the record.
7. Press F10.
8. The user shall then try to login.

E. SOLSTAT - SERVICE OUTLET STATUS INQUIRY

After every stage like BOD & before proceeding & after completion of ABH,
SOLEOD operations, DBA shall always check the status of his or other SOL
through this menu option.

After invoking this menu option, enter the service outlet code of SOL and
press F4. System shall display Today date, Next Date and Status of the
SOL(s). While checking the status, DBA shall always check Today and Next
Dates carefully. If the status is
• ISOLOP is Completed – means the DAY BEGIN (SOLBOD) is
done.
• CSOLOP is completed – means the DAYEND (SOLEOD) is done.
• Central BOD is completed- means Data Centre has done its DAY
BEGIN (CBOD) , but user’s branch’s SOLBOD is not done.
• Central EOD is completed - means Data Centre has done its DAY
END (CEOD) .
• ABH is completed – means ABH (AFTER BUSINESS HOUR) has
been successfully done.

F. SOLVAL—SERVICE OUTLET VALIDATION RUN

The DBA should execute menu SOLVAL before going for ABH to find out
what activities/jobs are pending which can hamper the process of DAY END.
The important points to be checked are –
-Unposted /unverified transactions.
-Inward clearing zones which are in open status.
-Demand drafts which are pending for printing.
-Unverified non financial transactions.

G. ABH – AFTER BUSINESS HOURS

After completing all the jobs of the day, DBA shall run ABH menu option.
ILINKWEB must be running in the background.

Before invoking this menu option, DBA shall ensure that all the transactions
are in verified state, otherwise the system shall display a message ‘There are
trans in entered status for your SOL. Plz post all trans first’, and shall not

125
allow to proceed further.Please also check all the non financial changes done
during the day have been verified and no enrty is unverified in menu option
AFI (Audit File Inquiry) . System shall also not allow the DBA to proceed, if
TFDDHOC menu option (to be run by General User having work class as 060
– Manager and User Tenor as Free) has not run already.System will allow the
user to run TFDDHOC only when all the demand drafts have been properly
printed through the system.

After completion of ABH process, DBA shall check the status of SOL through
SOLSTAT menu option. System shall display status as ‘ABH is Completed’.

H. SOLEOD – SERVICE OUTLET EOD

After completing ABH process, user shall again check that there are no
transactions in entered/posted but not verified state, using menu option FTI
as well as AFI.

If the ABH is successfully done, DBA shall proceed with SOLEOD process.
ILINKWEB must be running in the background.

After completion of SOLEOD process, DBA shall check the status of SOL
through SOLSTAT menu option. System shall display status as ‘CSOLOP is
Completed’.

I. LDIMG – IMAGE UPLOAD UTILITY

DBA shall use menu option LDIMG to upload signatures from PC to the Data
Centre. Before invoking this menu option, DBA shall ensure that the
ILINKWEB is up and running in the background. After the completion of
upload process, DBA shall view/print status of upload report through menu
option PR.

J. CTM (CALENDAR TABLE MAINTENANCE)

Menu option CTM shall be used to add/modify/delete month-wise calendar of

his own SOL.

Add Calendar –

1. Function – A (Add)
2. Calendar Type – 3 (Branch)
3. Service Outlet – Enter service outlet code.
4. Mon & year – e.g. if the calendar for the month of August’2004 is to be
added, then enter 082004, likewise for other months. Press F4. If the

126
 calendar already exists in the system, it shall display a message ‘Record
already exists’, otherwise it shall activate the calendar.
5. System shall display days and dates. Next to every record, it shall display
two fields.
6. In the first field, DBA shall
a. enter Y, if it is to be marked as holiday and in the next field he shall
enter the text of holiday e.g. Republic Day etc.
b. enter C, if it is to be marked as cautioned holiday and in the next
field he shall enter the text of holiday e.g. Idu’l Fitr etc.
c. leave the field blank, if the date is not to be marked as holiday.
7. User shall press F6 to go to next page of the calendar.
8. After adding the calendar, user shall press F10 to save the calendar.

If the calendar record already exists and any holiday is to be added/removed,

user shall use function M to do so.

K. TRANSFER TERM DEPOSITS TO OVERDUE

Before proceeding for the Day End of the SOL, DBA shall transfer the Term
Deposits matured today but not renewed/closed by the customers to Overdue
GL Subhead using menu option TXOD.

System shall transfer only such Term Deposits to Overdue GL subhead in

which Interest & TDS (if applicable) calculations are up to date.

System shall also create transactions in verified state of debiting and crediting
back the same Fixed Deposit A/c. System shall change the GL Subhead of
FD from 10100 to 03152 (C/A Overdue). After executing TXOD menu option,
DBA shall view/print the report through menu option PR.

L. INOPACTF – TRANSFER ACCOUNTS TO INOPERATIVE CATEGORY

On the last working day of every calendar year, after the Begin of Day (BOD),
DBA shall invoke menu option INOPACTF to transfer accounts in which
customer induced transactions have not taken place in the last three years to
Inoperative category.

This option changes GL Subhead of A/c from Operative category (GL

Subhead 05100 for SF & 03100 for CA) to Inoperative Category (GL Subhead
03404 for SF & 03405 for CA below 10 years) and Account status from Active
to Dormant (Inoperative in banking terminology).

If an account remains Inoperative others category for 7 years & above, this
option transfers such accounts to Inoperative over 10 years category (GL
Subhead 03304 for SF & 03305 for CA).

127
The system creates a transaction debiting and crediting back the same
account with the balance outstanding. Please use menu option FTI & enter
above GL Subhead codes and press F4. System shall display transaction Id.
Please note the transaction id. User shall take print of transaction id through
menu option FTR for keeping the same for record purpose. User can check
status of individual accounts through menu option ACI.

M. TACBSH – TRANSFER ACCOUNTS BETWEEN SUB-HEADS

This menu can be invoked by DBA and the other users having work class 060
(Manager). This menu option shall be used to transfer SB/CA accounts from
Inoperative to Active GL subhead.

General user shall first change the status of account from Inactive/dormant to
Active, using menu option ACM (function - M) & in scheme details. The
modifications done in ACM shall be verified by another authorized user, using
the same (ACM) menu option.

The DBA then shall invoke TACBSH menu option and change GL subhead
from inoperative (03404 for SF & 03405 for CA) to operative (05100 for SF &
03100 for CA).

N. UCS – UPDATE CHEQUE STATUS

When any transaction is posted using a personal cheque of the customer,

system updates status of the cheque from ‘Unused’ to ‘Passed’. Let’s discuss
the use of UCS through an example.

A customer has been issued a cheque book SB10 bearing alpha series LKK
and printed Nos. from 123100 – 123109. One of the cheques has come
through the clearing or TM, say 123002. But the branch has passed the
transaction with wrong cheque No. say 123003. Next time, when the original
cheque (i.e. 123003) is presented, system shall not allow to pass the cheque
and shall raise an error message ’Cheque Already Paid’.

Under these circumstances, DBA can change the status of cheque No.
123003 from ‘Passed’ to ‘Unused’ using this menu option. As also, DBA shall
change the status of Cheque No. 123002 from ‘Unused’ to ‘Passed’.

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 Screen 7

1. A/c No. – Enter the A/c No.

2. Instrument No. – Enter alpha series code in the first field and printed No.
in the next field. Press F4. System shall display ‘Present Status of the
instrument’.
3. Update Instrument to – DBA shall enter P if the status is to be updated to
passed, or enter U if the status is to be updated to Unused.
4. Press F10 to commit.

Please note that UCS does not need any verification, therefore DBA shall use
this menu option meticulously.

O. BCCALC – BATCH CHARGES CALCULATION

Menu option BCCALC shall be used to apply Ledger Folio Charges in SB &
CA types of accounts. Generally, this menu option needs to be run on half
yearly frequency. Now a days this process has been centralized and data
center is running this menu .However if charges are to be recovered for any
account branch can also execute this menu option.

The DBA shall enter the criteria as per requirement.

129
 Screen 8

1. Enter the criteria like Report to (mandatory), To Date (mandatory), Value

date, Account Nos. from/to, Scheme Code (mandatory), Scheme type, GL
subhead from/to etc.
2. Ledger Folio Charges – Y. Press F4.
3. System shall display print parameter acceptance form.
4. Fore/Background – Enter F.
5. Print Required – Enter N, if the printer is not physically connected to the
terminal. Press F10.
6. During this process, if the sufficient balance is available in the account,
system shall debit the charges in the account. System shall create such
part-tran in verified state. The accounts in which sufficient balances are
not available, system shall create the part-trans as also entire transaction
in entered state. System allots one transaction id to entire batch process.
7. DBA shall proxy-post such part trans of accounts; system automatically
marks lien on such accounts in which charge part trans are proxy posted.
8. Proxy posted transaction need to be reversed through menu option SPTM
(by general user), may be by debiting income-misc account.
9. DBA shall take the print of Ledger Folio Charges report through menu
option PR.

P. MBAL – MINIMUM BALANCE CHARGES

This menu option is used to recover minimum balance charges from the SB &
CA accounts (including inoperative accounts). This menu option need to be
separately run for each scheme code e.g. SBGEN, CAGEN etc. Even this
process is now being run centrally by the data center and branches need not
run it.System keeps a record of the charges which could not be recovered
from the customer ,in the shortfall.

130
 Screen 9

1. Type appropriate option No. (as applicable to the status of branch).

Press F4.
2. DBA shall enter the values as per the requirement of the system, like
scheme code, SOL id & date upto which the charges to be levied. After
entering every value, DBA shall press F4 to proceed.
3. DBA shall invoke menu option PR.
4. Press Control+E (Explode) on the Minimum Balance Charges report and
note the file name. Please ensure to note the file name as per the case
of the character. The file can also be printed / viewed.
5. DBA then shall invoke menu option TTUM (Transfer Transaction Upload
Maintenance)

Screen 10

6. Report to (Mandatory) – Free text field e.g. Manager

7. Transaction sub type – Enter BI (Bank Induced)

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8. Upload File name –enter the file name which was noted through PR.
Please note that file name is case sensitive. Otherwise, system shall
display error message ‘File does not exist or has zero bytes’.
9. Action – Enter E for uploading the transaction in entered state, P for
posted or V for verified state.
10. Transaction Remarks – Enter appropriate text .e.g Minimum Balance
Charges.
11. Rename Input File After Upload – Generally N.
12. Press F4.
13. Fore/Background – F.
14. Print Required – Enter N, if the printer is physically not connected to the
terminal.
15. Press F10 to commit.
16. Please view/print the report through PR.

132
 Prepared By: Anil Kumar Aggarwal
Sr.Faculty, IT Centre, Faridabad

MEMO PAD LOOKUP & MAINTENANCE

Memo pad is an entry whereby we can store an information of the account

holder or a message which we want to be popped up at the time of operation in
the account.

There are two types of memo pads in Finacle –

• System generated
• User created

A. SYSTEM GENERATED MEMO PAD

Where system on its own creates a memo pad entry. For example –

• When any modification is done in CUMM, but not verified, then until
the verification of CUMM is done, system shall raise an exception ‘Memo
Pad Exist’ whenever account of the customer is accessed in TM or any
other menu option. Once the modification in CUMM is verified / cancelled,
system shall automatically remove memo pad entry.

• Same is the case, when any modification is done in account using

menu option ACM, but not verified. Say there is a change in the Mode of
Operation in the account but the same is pending for verification, so long
the verification in the account is not done the system will continue to show
the Memo Pad in order to remind that some thing is pending in the
account. Basically, Memo Pad is a message or like a caution which used
to write in red ink on the top of the ledger page that whenever there is an
operation in the account or otherwise also the system should show us that
message or caution.

To make the user aware / caution about such modifications done but not
verified or storing a message which we want should be shown system
creates a memo pad entry.

Please note that the system created memo pad can not be deleted.
System shall automatically remove memo pad entry once the
modifications done is either verified or cancelled.

133
 See in the following screen the spelling of name in the customer master
has been changed. Now during operation in the account, the system
shows Memo pad Exists. That means we should inquire as to what is this
before posting of the transaction.

screen 1

B. USER CREATED MEMO PAD

If a user wants to provide additional information about a particular customer /

account, like documentation incomplete or any such information / irregularity,
he can create a memo pad entry in the system on the account. System shall
raise an exception ‘Memo Pad Exist’, whenever the account is accessed at
any of the CBS branches. Please refer to ‘Adding a Memo Pad Entry’ topic for
further details.

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C. MEMO PAD LOOKUP

As discussed earlier, if the system raises an exception ‘Memo Pad Exist’ and
if the user wants to see the details of memo pad entry, he shall follow
following steps -

1. The system shall display exception as shown in Screen 2

Screen 2

2. User shall press Control+F9 to see memo pad details. System shall
display Memo Pad Lookup screen as shown below:

Screen 3

3. Function – I (inquire). Press F4.

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4. A/c No. – Enter the A/c No. of which user wishes to inquire memo pad
entry. Press F4. System shall display list of memo pads like the one
shown in Screen 4.

Screen 4

5. User can press Control+E (Explode) on the memo pad entry to further
see the details. System shall display details of memo pad like the one
shown in Screen 5.

Screen 5

6. From the topic and memo pad text, user can analyze the reason of memo
pad. If the value against the field Security is Y (System), then that means
it is a system generated memo pad.
7. If the user wants to know what modifications are done in the customer /
account details, he can press Control+E (Explode) on Audit Ref. No.
field. System shall display table and key values. User can press
Control+E (Explode) on the record to further see the details of
modifications. System shall display the details of modifications like the one
shown in Screen 6 & then Screen 7.

136
 Screen 6

Screen 7

8. After analyzing the details of memo pad, user can press F3’s until the
system comes back to the exception list.
9. If the user wants to accept the exception, he can do so by pressing
F4; else, he can press F3 to quit.

D. ADDING A MEMO PAD ENTRY

On receiving any message or a caution which we want should be shown while

we are operating the account. The user shall press Ctrl F9 generally on any
invoking any menu option except report generating menu options by pressing
Control F9.

1. System shall activate memo pad lookup screen.

2. Function – A (Add). Press F4. System shall activate Memo Pad
Maintenance menu.

137
 Screen 8

3. Topic : Enter appropriate text message of memo pad.

4. Function : Enter the function code during which the memo pad
exception should be raised by the system. User can press F2 and select
appropriate code by pressing Shift+F4. If the user wants that the system
should raise memo pad exception during all kind of transactions, then he
shall enter/select FT (Financial Transaction) in this field.
5. Intent : Enter the purpose of memo pad. User can select
intent code from the list by pressing F2 and then pressing Shift F4. If the
memo pad exception is to be raised by the system during all kind of
transactions (like cash, clearing & transfer), user shall enter G (General
Transaction Alert) in this field.
6. Security : This field has four possible values –

Type of When memo pad exception Who can delete/modify

security raised? memo pad?
O (Private) Only when the same user Same user and DBA
does operations on A/c on
which memo pad is being
created
P (Public) Any user of any of the CBS Any user
branches does operations on
A/c
S Any user of any of the CBS Same user and DBA
(Semiprivate) branches does operations on
A/c
Y (System) Any user of any of the CBS Nobody
branches does operations on
A/c

138
System does not allow the user to enter security as Y (System), as this is
reserved for system created memo pad.

7. A/c No. : Enter the A/c No. on which this memo pad entry is
being created. If the user forgets to enter account No., the whole
exercise will go waste.
8. User can enter other details, as the case may be.
9. After entering the details, press F4.
10. The cursor will appear on ‘Enter Memo Text’ field. Here appropriate text
message of memo pad can be entered.

11. Press F10 to commit. No verification is required for memo pad creation.

E. DELETING A MEMO PAD ENTRY

System allows to delete only user created memo pad. In any menu option,
user can press Control+F9 to bring memo pad lookup screen. Let’s take an
example of deleting a memo pad created on a particular account.

1. Function – D (Delete). Press F4.

2. A/c No. – Enter A/c No. Press F4.

3. System shall display all the memo pads which the user is allowed to
delete. i.e. memo pads created by other users having security as O
(Private) and S (Semiprivate) are not displayed by the system. See the
following screen.

4. Press Control+E. The system will show the following screen:

139
5. Press F10 to commit.
6. System shall come back to memo pad list. But it shall also include the
memo pad which is deleted in the list; this is because system does not
refresh the list.

140
 SIGNATURE CAPTURING

Working with SignCap

This chapter describes the using of SignCap right from the invoking of SignCap
to using the various options of SignCap.

Invoking SignCap :

Figure 1. Login window

When you have installed SignCap, the SignCap program is created in your
Programs menu. To invoke SignCap

1. Click on the Start menu and choose SignCap from the Programs group.
2. The login window is displayed. Enter a login name and a valid password as
given by the system administrator.
Users can be Admin users or Normal users. The login window is shown in
Figure 1.
3. Click OK to run the application.
If you have entered the valid login name with a valid password, the SignCap
Session Parameters Window is displayed as shown in Figure 2.

141
Session Details window :
This window allows you to enter a new filename in the default directory or
whichever directory SignCap is loaded, by specifying the file name and path or
choose the existing files from the default path.

Figure 2. Session Parameters window

1. Enter a service outlet code.

If the user logged in is of Admin type, then the Set as default button and the
Scan Parameters button will be enabled. If the user is of the Normal type,
then these buttons are disabled. You can set a directory as the default
directory for saving all your images using the Set As Default option and
select the scanner settings for all the scanning operations using the Scan
Parameters button.
1. Clicking on Close will close the application. To continue scanning with
default settings click on Proceed or press Enter. Pressing Escape or
Close shall close the application.
DPI, Dots Per Inch denotes the resolution for scanning.
SCAN PARAMETERS

The following screen appears when the Scan Parameters button is clicked

142
 Figure 3. Scan Parameters dialog box
Make the changes as per parameters given in the above figure.
SAVE SETTINGS

This option saves the new settings.

APPLY

If you click the Apply button the scanning parameters in this dialog box are
applied to the current scanning.
CLOSE

If you click on Close, the Session Details window appears. Click on Proceed.
The Key Fields window appears.

Click on the Select TWAIN Scanner button to select a scanner. You can choose
the scanner as the currently connected scanner or any other scanner
SELECTING THE TWAIN SCANNER

Click on the Select TWAIN scanner button in the Scan Parameters window.
You can select the type of the scanner that should be used.

143
 Figure 4. Selecting the Scanner Source
Select the appropriate scanner drive from the Select Source dialog box.
Note:
TWAIN is an international standard for scanners. Any scanner that is TWAIN
compatible is supported by SignCap.
KEY FIELDS WINDOW

On this screen various key fields can be entered. By default, the cursor lies
on the Serial No field.

144
 Figure 5. Key Fields window
If a serial number already exists or the image has been already scanned, then
the serial number can be entered or the corresponding record’s message can be
chosen from the drop down list box. This enables all the other function keys like
Modify, Delete, Previous Record, Next Record etc. You can make use of
these function keys as per your requirement.
The function key F6 allows you to view the signature. If a new image has to be
captured, then click on Enter
ADDING A NEW RECORD

1. For adding a new record, with a blank space in the Serial No field, click
Enter. The serial number is automatically generated.
2. Enter the Product Code
3. Enter the SOL ID
4. Enter the Account No .

IMPORTANT : Account number should always be followed by a zero.

This zero will be converted to check digit as per the program to be provided
by Infosys.

145
 e.g. If you are scanning the signatures of SF General a/c and the account
number is 9834
and your Sol Id is 015300

‰ Enter Product Code As : 01 ( 01 is the product code for Saving Fund

General)
‰ Enter The Sol Id : 417700
‰ Enter A/c number as : 3425 (i.e. 3425)
‰ Press Tab
You will see that a/c number field has changed to : 4177000100003425

Currency Code and Access Code are default populated as INR and AL
respectively

IMPORTANT
‰ Use IN as Access Code In Case Of Inoperative A/cs

‰ Use different files for different Product Codes

5. Enter the relevant details and click on SCAN or press F6. This takes you to
the Scanner Interface.

Scan The Signatures as Required.

The Display window, which displays the scanned signature and a text box to
enter a signature message associated with that signature appear. Entering the
signature message is mandatory. This is one of the fields on which the
signature will be retrieved.
‰ Click the right-mouse button for options like Cut, Crop or Copy.

‰ Click on F10 or on the Save & Close button to save the image and close.

‰ If the size of the image scanned is bigger than that allocated by Signcap,
you are prompted to crop the signature and then save.
‰ Select a portion of the image, using mouse and select the options to crop
from the pop-up menu (got by right clicking the mouse).
The Escape button closes this window without saving. Re-scanning the image is
possible during scanning.
VIEWING A RECORD

If the image is just scanned then pressing space bar refreshes the screen and
clicking on the View button (F6) allows you to view the image.

146
MODIFYING A RECORD

The field data can be changed. Press F2 to modify the record details.

Use F6 to view the signature. In the display window the signature can be edited.
Click on F10 to update the signature and the associated signature message.
DELETING A RECORD

A record can be deleted by clicking on F3 or the Delete button.

SCROLLING ACROSS RECORDS

By knowing the signature message for a particular record, it can be retrieved. To

reach a particular record, between records, either click on the drop-down

list box to select the messages or type the required serial number in the box
provided.
Page Up & Page Down keys can be used to scroll up and down the records.

Click on F7 or << to go to the first record and click on >> or F8 to go to the last
record.

147
 BRANCH IMPLEMENTATION CYCLE UNDER CBS

Key Monitori Duration Day Predecess

Activity Responsibilit ng or activity
y
1. Assessment of Bandwidth RO/ZO ZO/ITD, 42 days 1-42
and arranging Leased HO (Lead
and/or ISDB line time 6
weeks)

1. Placement of order for RO/ZO ZO/ITD, 40 days 1-40 Parallel to

Hardware/other HO (Lead activity no.
peripherals and UPS time for 1
supply)
2. Training of End users RO/ZO ZO/ITD, 40 Days 1- 40 Parallel to
ƒ Identification of end HO (To be activity no.
users category wise done in 1
at least 4
ƒ Training of end batches
users of 10
days
duration
each)

3. Signature Scanning for ZO/ITD, 40 Days 1-40 Parallel to

around 10000 signatures HO activity no.
(App. 250 signatures per 1
day using at flat bed
scanner)
RO/ZO
ƒ Identification/Approv BO
al of vendor for
signature capturing.
ƒ Capturing of
signatures
4. Master Data Creation and BO ZO/ITD, 40 days 1-40 Parallel to
its verification for un- HO activity no.
computerized modules 1
ƒ Identification of data
to be captured in
respect of
uncomputerised
modules
ƒ Extraction of data
on a master sheet
ƒ Capture of data in-

148
 house or through
outside vendor
ƒ Checking of Master
Data and its
verification
ƒ Rectification of
errors/discrepancies
resulting from
checking of data
5. Cleaning of existing Data, BO ZO/ITD, 40 days 1-40 Parallel to
Tallying of balances if lying HO activity no.
unallied & compliance of 1
pre-migration check points

6. Site preparation and BO ZO/ITD, 30 1days 1-30 Parallel to

branch renovation HO activity no.
1

ƒ Arranging for power lo

ƒ Arranging
(Generator) in case o
of power.
ƒ Uninterrupted Power S
ƒ Security of computer c
ƒ Computer cabin
ƒ Air conditioning of c
cabin
ƒ UPS cabin
ƒ Earthing for computer
ƒ User Area installation
ƒ Terminal points/E
points

cabling/wiring/ducting
7. Installation of BO ZO/ITD, 7 days 41-47 After
hardware/UPS (lead time 1 HO completion
week) of activity 2
&7
8. Pre-Roll out Audit and its Zonal ZO/ITD, 2 weeks 48-62 After
compliance Implementatio HO/ICD, completion
n team leader HO of activity
and Branch no. 1 to 8
Concurrent
auditor

149
9. Pre-migration test upload Zonal ZO/ITD, 7 days 63-69 After
and data correction Implementatio HO completion
n team and of activity 9
BO
10. Migration Activity Zonal ZO/ITD, 1 day 70 After
Implementatio HO completion
n team and of activity
BO 10
11. Handling of Post Migration Implementatio ZO/ITD, 2 weeks 71-84 After
issues/Handholding n team and HO completion
Support BO of activity
11
12. CBS Implementation Implementatio ZO/ITD, 84 After
Signoff n leader and HO/ICD, completion
Branch HO of activity
Incumbent 12
13. Total Implementation 12 84
cycle weeks

150
 NETWORKING

The bandwidth requirement for the branch may be calculated on the basis
of 6 kbps per concurrent user. The bandwidth is available for a minimum
of 64 kbps.

It is proposed to build redundancy of network through ISDN lines, Wireless

connectivity, VSAT etc., which will be decided on branch-to-branch basis.

The branches are advised to ascertain the availability of Roof Top rights
for exercising the option of Wireless as a communication link, as the same
is required for installation of Masts.

The branches are advised to take up with respective RO/ZO for applying
for ISDN/Lease line links.

GUIDELINES FOR THE LOCAL AREA NETWORK

The network installed should follow the international standards for

Structural Cabling System (SCS) as per the EIA/TIA Specifications. The
SCS system should have provision for add, move and changes by the use
of patch panels / Jack panels.

Network documentation

Also each branch must ensure the SCS layout diagram and
documentation (clearly documenting which information outlet is connected
to with horizontal cable and then to which port on the patch panel). Cables
and patch cords should be marked for identification. The system integrator
– who installs the SCS, provides Documentation. Documentation will help
the branch administrator in case of any problem in the local area network.
A cable fault can be easily tracked and if need to be changed due to any
unforeseen reason, can be traced with the help of layout diagram. Also
documentation helps when the AMC is awarded to a vendor who was not
the system integrator.

The network should be got audited through an outside agency, which may
be approved by the Zonal Office. Such agencies test each and every node
in the network by the use of scanners (exp – Pentascanner or Fluke
Meter). The report will have all the technical results like resistance,
impedance, next etc. The important thing that we can look into these
reports is as follows.

151
 • Test result of any node should not have failed. If shows failed it
should be rectified by the vendor who has done the cabling or
Network integrator.

• The length of the cable shown in the result should not be more than
100 Meters.

• Test result should clearly show that all the cable pairs are
terminated properly at both ends (Information outlet and patch
panel). The result is typically shown in the following (correct) way.

1 2 3 4 5 6 7 8
I I I I I I I I
1 2 3 4 5 6 7 8

Some of the wrong terminations are as follows.

Open connection (Wrong)

1 2 3 4 5 6 7 8
I I I I I I I I
1 2 3 4 5 6 7 8

Cross connection (Wrong)

1 2 3 4 5 6 7 8
I I I I I I
1 2 3 4 5 6 7 8

The Integrator should immediately rectify any core of the cable if

shown open or cross-connected

Draft Format of the Documentation

A draft format of the documentation is shown below:

Patch Information Patch Patch Cord No.

Switch
Cord Outlet No. Horizontal Panel (Between
No. Port
No. (I/O Right Left Cable No. Port Patch Panel
No.
side) Side side No. and Switch)
1
2
3
4
5

152
The cable used for connecting the computers should be Cat-5 or above
supporting at least 100 Mbps of bandwidth.

Structure Cabling Components

Following components should be used for the Structured cabling system in all the
branches.

The SCS should follow the following schematic for connecting the end nodes
(PC’s, Printers etc) to the Active network device (Switch)

Horizontal Cable – 90 Mtrs PC


Ethernet Switch Patch Panel /
Jack Panel
Information
Outlet

Patch Cord – 2.5 Mtrs

Total Length of the cable = Patch Cord (Between Ethernet Switch and Patch panel) + Horizontal Run (Cable between
Patch panel and Information Outlet) + Patch Cord (Between Information Outlet and PC)

= < 100 Mtrs Patch Cord – 2.5 Mtrs

PATCH PANELS OR JACK PANEL

This passive device is used for the termination of all the cables coming from the
information outlets. It has provision for the termination of all the four pairs of Cat-
5 or above type cable on the backside. Experienced and trained technician using
standard tools should do the termination, so that the losses are minimum. On the
front side it has RJ-45 Jacks, which are used for connecting the patch cords.

HORIZONTAL RUN
This is the Cat-5 or above type cable used between Patch panel and Information
outlet. This cable should not run in parallel to electrical cables and in case of
need – a safe distance of 12 inches should be maintained. The length of this
cable should not be more than 90 Mtr. This cable is terminated on Patch panel
on one end and information outlet on the other end.

INFORMATION OUTLET
Information outlets are used for the termination of the Horizontal cables. It has
provision for the termination of the cable on the back side of it and has a RJ-45
Jack on the front side. The cable should be terminated properly by a experienced
and trained technician using standard tools, so that the losses are minimum. The
jack on the front side is used for connecting the PC or printer using patch cord.

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PATCH CORD
Patch cord have RJ-45 connector at both ends and come in various lengths like
one meters, three meters etc. Patch cords used should be of standard make and
factory crimped, hand crimped cables should not be used.

Patch cords should be used for connecting

• PC or printer to the information outlet.
• Patch panel and Ethernet Switch.

Active Devices
The active device used should be Ethernet Switch (SNMP Manageable). Hubs
are not advised. The switch should also be rack mounted ensuring security and
protection from dust etc.

Racks
The rack should be provided with earth connection – which should be separate
from the electrical earth. It is also advised that local branches ensure that the
voltage between neutral and ground is not more than 2 Volts.

The rack housing all the active and passive devices should be wall mounted or
floor mounted (with wheels). The rack should be placed under temperature
control. Rack should also have fan tray and power supply strip.

Power Supply
The branch should ensure uninterrupted power supply by the use of suitable
UPS. The UPS should be SNMP Manageable. In case the power availability is a
problem at certain locations, branch must ensure power through the use of
Generators.

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 POST MIGRATION CHECK LIST

1. Check the Customer details for error / Omissions.

2. Check for the upload of Balances in the individual accounts as well as

sum of Balance with GL.

3. Check the maximum allowable limit in all accounts.

4. Check the DP in CC\OD\Loans Accounts ever.

5. Ensure that DACC limit Absolute is not set, where not required.

6. DP indicator to be set to ‘D’ = Derived from securities for CCA & ODA type
of a/cs.

7. All LAA type of A/Cs accounts are uploaded with the DP indicator as ‘M’ =
maintained by user. Use option SRM to capture details of securities in
Security Register.

8. Enter V Details in all Loan Accounts for proper generation of MIS Reports.

9. Charge details and insurance details are to be input manually in case

where applicable.

10. Check the Title of the Customer and ensure its correctness.

11. Check whether all the Standing Instructions, Lien against deposits, Stop
Payment instructions are uploaded into Finacle or not.

12. Check, whether all the upload accounts balances has become NIL or not.
If not so, it means some accounts have not been migrated to Finacle.
Identify such Accounts & open them manually.

13. Pre-Migration and Post-Migration reports containing Account numbers,

Account Names and Balance to be tallied thoroughly and records to be
preserved for subsequent audits. Use Menu option BR to generate Post
Migration balance report of operative Accounts.

14. Ensure that SRM records are created for all the loans a/cs including NPA
& Protested.

15. Please ensure to update the next number to be generated while opening
of accounts in Finacle, before the branch starts its working in Finacle. Use

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 Menu Option NEXTNUM for this. Otherwise the system will generate
account numbers starting from one for all type of Accounts.

16. Please ensure to enter the last branch serial number for each Demand
Draft/ Pay Order/ TPOs issued by your branch on other branches. Use
Menu Option PNBDDNUM for this. Otherwise in Finacle system will
generate Drafts number starting from one for every branch

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 MIGRATION DAY

1. If renovation is due it should be done either before the branch is migrated

or it should deferred till the branch routine becomes smooth in Finacle.

2. Please ensure that UPS is working properly & if need be, change the
batteries. Also get the earthing Voltage checked, which should not be
more than 2V.

3. Check whether all equipments like Modems/ Routers/ Switches/ PC/

Printers etc have been properly installed and are working.

4. Please ensure that dual mode of connectivity is available in the branch.

5. Generator backup must be available in case of power failure.

6. Complete Database backup is taken into Two DATs with proper label,
sealed and duly signed by Branch Head. One set to be kept with the
Branch & other stored offsite. DAT backup should be read to ensure that
Backup is taken properly and can be restored. Application Backup can be
taken earlier to migration day but database backup must be taken at the
dayend of migration day before starting migration and we have to ensure
that there is no change of data after backup.

7. Availability of local hardware engineer for new and old hardware

infrastructure, ATM Maintenance Engineer and Electrical Engineer is to be
ensured on the Migration Day.

8. Clearing Balances. There should be no balance at A/c level which is lying

under clearing/ unclear. If it is there, clear it before the dayend of last day
in your old system, otherwise it will not be migrated.

9. Ensure a list of all customer balances of SB/CA/CC/Loans are taken after

day end. Also prepare a list of outstanding ODBC/IDBC/PO’s/DD’s, ex-
advice/DD Payable/FIBC/LC (Inland as well as Foreign), BG (Inland &
Foreign) after the day end and tally it with GL.

10. Ensure that all DDs are printed before day-end so that the PO/DD
numbers are allotted under the existing system.

11. The day end of the Branch should be completed by the time advised by
Zonal Office.

12. .ATM of the branch will not be working on the day of Migration. Please put
a notice in the ATM cabin to inform the customers in advance.

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13. Prepare a list of the stock of inventory lying in strongroom, as it has to be
uploaded in Finacle manually, immediately after migration.

14. Prepare a list of DD/PO/TPOs issued – Branchwise with the last branch
serial number which has been issued.

15. Please check if user ids have been created for all the branch users
including incumbent / concurrent auditor & DBA

16. Complete Daybook of the last working day, update GL & prepare weekly
before migration of the branch. It is required for upload of GL Balance in
Finacle.

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 IMPORTANT INQUIRY AND REPORT OPTIONS IN FINACLE

Menu
Sl. No. Menu Description Module
Option
1 REPORTS All Customized Reports ALL
Components of Account Balance ALL
2 ACCBAL
Inquiry
3 ACI Customer Accounts Inquiry ALL
4 ACLI/HACLI Account Ledger Inquiry ALL
5 ACS Account Selection ALL
6 ACSBIO A/c Shadow Balance Inquiry ALL
7 ACSP Account Selection & Print ALL
8 AFI Audit File Inquiry ALL
9 AFP Audit File Print ALL
10 AINTRPT Interest Report For Accounts ALL
11 AITINQ Account Interest Details Inquiry ALL
12 BKTI Bank Table Inquiry ALL
13 BR Balancing Report ALL
14 BRTI Branch Table Inquiry ALL
15 CTI Calendar Table Inquiry ALL
16 CUMI Customer Master Inquiry ALL
17 CUS Customer Selection ALL
18 EXCPRPT Exceptions Report ALL
19 FTI Financial Transactions Inquiry ALL
Financial Transactions Inquiry & ALL
20 FTR
Report
21 GSPI General Scheme Parameters Inquiry ALL
22 IOGLT Inquire on GL Transactions ALL
23 IOT Inquire on Transactions ALL
24 ISTR Inter Sol Transaction Report ALL
25 PNBREP Customised Statements for PNB ALL
26 PNBRPT Customised Reports for PNB ALL
27 PSP Pass Sheet Print ALL
28 RRCDI Reference Code Inquiry ALL
29 SIETR SIs Executed Today Report ALL
30 SII Standing Instructions Inquiry ALL
31 SIRP Standing Instructions Register Printing ALL
32 SPRG Stop Payment Register ALL
33 TEI Transactions Exceptions Inquiry ALL
34 TI Transactions Inquiry ALL
35 UNIVIEW Unified View Of Accounts ALL
Review of Pending And Dishonoured BILLS
36 BDR
Bills

159
37 BEHI Bills Events History Inquiry BILLS
38 BI Bills Inquiry BILLS
39 BICR Bills Interest Collected Report BILLS
40 BINTRPT Interest Report For Bills BILLS
41 BPMI Bills Parameter Master Inquiry BILLS
42 BRBPR Balancing Report - Bills Purchased BILLS
43 BRCR Balancing Report - Collection BILLS
44 BRRBPR Bills Register Report - Bills Purchased BILLS
45 BRRCR Bills Register Report - Collection BILLS
46 CABR Co-accepted Bills BILLS
47 CUBI Bills Inquiry BILLS
48 FBAIC Advance Interest Calculated BILLS
49 FBPADB List of Pending and Dishonored Bills BILLS
50 FI Fate Inquiry BILLS
51 ACTI Account Turnover Inquiry CC/OD
52 ACTODI Account TOD Inquiry CC/OD
53 ATOR A/Cs Turnover Report CC/OD
54 CULI Customer Unutilised Limit Inquiry CC/OD
55 LLIR Limit Liability Inquiry/Report CC/OD
56 TODCS TOD Criteria and Selection CC/OD
57 TODRP TOD Register Printing CC/OD
58 IMI Inventory Movement Inquiry CC/OD/CA/SB
59 IMR Inventory Movement Report CC/OD/CA/SB
60 ISI Inventory Inquiry, Split and Merge-EM CC/OD/CA/SB
61 ISIA Inventory Inquiry, Split and Merge CC/OD/CA/SB
62 ISR Inventory Status Report-EM CC/OD/CA/SB
63 ISRA Inventory Status Report CC/OD/CA/SB
64 ITI Instruments Table Inquiry CC/OD/CA/SB
CC/OD/DL/TL/PC/BILLS
65 LNDI Limit Node Details Inquiry
etc
CC/OD/DL/TL/PC/BILLS
66 LNHTIR Limit Node History/Tran Inquiry/Report
etc
CC/OD/DL/TL/PC/BILLS
67 LNI Limit Node Inquiry
etc
CC/OD/DL/TL/PC/BILLS
68 LTL Limit Tree Lookup
etc
69 INTSI Interest Slab Inquiry CC/OD/DL/TL/ PC ETC
70 INTTI Interest Table Inquiry CC/OD/DL/TL/ PC ETC
71 IOCLS Inquire On Clearing Transaction Sets CLEARING
72 OIQ Outward Clearing Instruments Inquiry CLEARING
73 REJREP Rejected Instruments Report/Advice CLEARING
74 ASTI Amount-slab Table Inquiry COMM/ CHARGES ETC
75 DDIC DD Credits Inquiry DD
76 DDID DD Debits Inquiry DD
77 DDII Specific DD Issued Inquiry DD

160
78 DDIP Specific DD Paid Inquiry DD
79 HII Hot Items Inquiry DD/TPO ETC
80 LAGI Loans General Inquiry DL/TL
Loans Overdue Demand DL/TL
81 LAODR
Reminder/Report
82 LAOPI Loans Overdue Position Inquiry DL/TL
83 PARTINQ Inquiry on Partitioned Account DL/TL
84 PHINQ Inquiry on History of Partition A/c DL/TL
85 CUIR Customer Interest Report DL/TL/ CC/OD
86 SRL Security Register Lookup DL/TL/ CC/OD
87 SRMRPTS Security Register Module Reports DL/TL/ CC/OD
88 WIAAL What If Analysis of Account Liability DL/TL/ CC/OD
89 DEPINT Interest calculator for deposits FD
90 DEPMOD Deposit Modeling FD
Fixed Deposits Opening Closure FD
91 FDOCD
Details
92 GDET General Deposits Details FD
93 MDD Maturity Periodwise Dist of Deposits FD
94 ACDET Account Balance Details FD/RD
95 DTR Deposit Transactions Report FD/RD
96 RELACI Related Accounts Lookup For Deposits FD/RD
97 SDD Schemewise Distribution of Deposits FD/RD
98 TDSREP Cust-wise TDS Report(A/c Level Tax) FD/RD
99 TVSI Term Deposits Interest Slabs Inquiry FD/RD
100 CRNPOS Position Of Currency FOREIGN BILLS
101 ECMHIS ECM Purpose History Maintainance FOREIGN BILLS
102 FBBR Foreign Bills Balancing Register FOREIGN BILLS
FOREIGN BILL DISCREPANCY FOREIGN BILLS
103 FBDISCR
REPORT
104 FBDLNK Foreign Bills to be Delinked Statement FOREIGN BILLS
105 FBEF Bills of Entry Statement FOREIGN BILLS
106 FBENC Foreign Bills ENC Statement FOREIGN BILLS
107 FBHI Foreign Bills History Inquiry FOREIGN BILLS
108 FBI Foreign Bills Inquiry FOREIGN BILLS
109 FBICS Interest Collected on Foreign Bills FOREIGN BILLS
110 FBIR Import Register Report FOREIGN BILLS
111 FBOIB Statement of Overdue Import Bills FOREIGN BILLS
112 FBPMI FEX Bills Parameter Master Inquiry FOREIGN BILLS
113 FBPS Foreign Bills Purchased Subsidiary FOREIGN BILLS
114 FBRI FEX Bills Register Inquiry FOREIGN BILLS
115 FBSNC Foreign Bills SNC Statement FOREIGN BILLS
116 FBUBR Undrawn Balance Register FOREIGN BILLS
Foreign Currency Purchase Sale FOREIGN BILLS
117 FCNPS
Report

161
118 FDD Flow Amt-wise Distribution of Deposits FOREIGN BILLS
119 FWCLIAB F/C Liability Register FOREIGN BILLS
120 FWCODLST List of overdue and matured F/Cs FOREIGN BILLS
121 FXPSRG Purchase / Sale register printing FOREIGN BILLS
122 PLR Partywise Liability Register FOREIGN BILLS
123 PRRTL Ratelist Printing FOREIGN BILLS
124 RRETURN R-Return and Schedules Statements FOREIGN BILLS
125 RTHQRY Ratelist History Query FOREIGN BILLS
126 XOSSTMT XOS Statement FOREIGN BILLS
127 FWCHI Forward Contract History Inquiry FWD CONTRACTS
128 FWCQRY Query on forward contracts FWD CONTRACTS
129 FWCRG Forward booking register printing FWD CONTRACTS
130 GBM Govt. Business Moudle GOVT BUSINESS
Report on Expiring Documentary ILC/FLC
131 DCEXPLST
Credits
132 DCLIABRG Documentary Credits Liability Register ILC/FLC
133 DCQRY Query on Documentary Credits ILC/FLC
134 DCREG Documentary Credits Register Printing ILC/FLC
135 DCRPTS DC Reports and Advises ILC/FLC
136 DCSTMT Statement of Documentary Credit ILC/FLC
INC/EXP/SUND/SUSP
137 ACLPOA Office Account Ledgers Print
ETC
138 BGLIMIT Guarantee LIMIT LG
139 BGMARGIN BG Margin Printing LG
140 GI Guarantee Inquiry LG
Guarantees Issued cum Liabilty LG
141 GILR
Register
142 GPI Guarantee Parameters Inquiry LG
143 PRTCON PRTCON : Print Consolidated Report P&L
144 DEFPC Default PC under WTPCG/PCG PC
145 EXPRPT Reports Of Export Orders PC
146 FBER Export Register Report PC
147 FBERC Foreign Bills Export Claim Report PC
148 PCARPT Reports Of PCA Accounts PC
149 PCLIALST Packing Credit Liability List PC
150 POVDPC Partywise Overdue Packing Credits PC
151 CIPPRPT Customer Interest Pref and Peg Report PC/CC/OD
152 RINTINQ Interest Inquiry For RPC Accounts RPC
Interest Report For RPC RPC
153 RINTRPT
Disbursements
154 RPCRPT Reports Of RPC Accounts RPC
155 ABMR Report of Accounts Below Min Balance SB/CA
156 SIMM StockInvest Maintenance STOCK INVEST
157 SIR StockInvest Reports STOCK INVEST

162
158 MSGOIRP Outstanding Items Report SUNDRY/SUSP ETC
159 MSOIRP Minor Subs Outstanding Items Rep SUNDRY/SUSP ETC
160 MSTRP Minor Subsidiaries Transaction Report SUNDRY/SUSP ETC

163
 Prepared by: Aditya Singh
Faculty, IT Centre, Faridabad

INTERNET BANKING

As the name says “Internet Banking” two terms - Internet and Banking. So we can say
Banking with the help of Internet.

Internet Banking can be accessed on the system which is connected with internet as well
as system which is connected with the CBS.

Prerequisites:-

1. Internet Explorer must be 5.5 or above

2. Cipher Strength should be 128 bits

For System which is connected with CBS, besides these two prerequisites, we have to
add two lines in hosts file.

My Computer Æ C:\ Æ Windows Æ System32 Æ drivers Æ etc Æ hosts

We have to add these two lines

10.192.11.7 internetbanking.netpnb.com
10.192.11.8 netbanking.netpnb.com

To access Internet Banking the URLs are

http://www.netpnb.com

If you are connected with CBS, click on the Internet banking Link

164
or type
http://10.192.11.7

on the address bar. The home page appears.

165
Two type of users Retail User (Fill form PNB 1063) and
Corporate User (Fill form PNB 1085) and submit the form to Relationship Manager.

Relationship Manager with the help of his user id sends the information to the IBS
section. Previously the user id consists of first five characters of your name and 3 digits
number, now days Cust Id is the User ID. IBS section sends the password to the
branches.

166
167
When we apply for Internet Banking, two type of facilities are provided

Both View and Transaction facility

& Only View facility. Accordingly the user gets password(s).

Login Password :- this will help us to enter into the Internet Banking Services.
Transaction Password: this password is required to confirm your transactions such as
‘Transfer of funds’
• The life of the Login password is 360 days and Transaction password is 180.
• 5 attempts to login (On the fifth attempt you will be deactivated from the system)
• At the time of first login to the services, the system will force you to change both
the passwords.
• Both, the login and transaction passwords can not be the same
• The passwords are case sensitive i.e. a (small) is different from A (capital)
• The minimum length of the password is 6 characters and maximum length is 28
characters. The password must contains alphabets, numbers and special character
• Non-usage of the services will disable the password after a fixed period of time
i.e. 90 days
• In the event of your User-Id is locked due to wrong/incorrect password or is
disabled due to non-usage of the services for a period of 90 days, then a written
request duly signed mentioning the User-Id is to be made to the concerned branch
or you can use IBS Key. Click on the Forgot Password, fill the details like, User
ID, your IBS Key, choose branch in which you want your password. IBS Section
will send the new password to that Branch.

When we click on the link say Retail UserÆ

168
It asks the user id and the password, we can also type the password with the help of
keyboard given on the screen. It is always advisable to use keyboard given on the screen
for feeding the password if you are using a public system. After writing the user id and
password click on the login button. The screen will appear Æ

The screen will show Buttons viz Accounts, Bills/RTGS/NEFT Transfers, Requests,
Mails, Customize, Activity. It also shows Alerts, like password alerts and other Alerts. At
the bottom of the screen it shows the consolidated summary of all your accounts
connected with internet banking. It bifurcate accounts under three categories, Operative
A/c, Term Deposit A/c and Loan A/c. ( On the main page it is not showing the latest
information of your accounts.)

169
On clicking the option Accounts Æ

By default it shows the list of Operative Accounts list, in the Account Id the first account
and in the Option the Summary of Accounts.

Following Options are available

Summary of All Accounts
Quick View
Account Details
Statement of Account
Cheque Status Inquiry
Clearing Instruments
TOD Inquiry
Lien Inquiry
Nominee Details

Bills/RTGS/NEFT

In this option we can pay the utility Bills, can transfer the money with the help of RTGS/
NEFT.

For paying the utility Bills we have to first setup account, then only we can pay the bills.

170
In RTGS/ NEFT, we have to setup payee account first then only we can transfer the
money.

Transfers

Under Transfers options following five options are there

To Own Accounts
To Other Accounts
Status Inquiry
Pending Schedule Transfers
Help

In the option ‘To Own Accounts’, system shows the From and To Accounts, we have to
mention the Transfer Amount and Transaction Remarks. At the time of transfer we have
two options,
Make a Transfer Today
Schedule Transfer on Date

If we choose make a transfer today, amount is instantaneously transferred from ‘From

Account’ to ‘To Account’. In schedule transfer on date we have to mention the future
date on which we want to transfer the money.

In the option ‘To Other Accounts’, ‘From Accounts’ are mentioned, but we have to write
the complete 16 digit account number in ‘To Account’. After entering the Account
number we can check the account holders name by clicking on ‘Check Account Name’
button.

In both the category, we can only transfer money to Savings Account, Current Account
and Over Draft Account.

In status Inquiry we can check the status of the transfers made previously. It shows three
options.
Self Transfer
Linked Account Transfer
Third party Transfer

In Pending Schedule Transfers, we can see the list of Schedule transfers and have an
option of canceling it.

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In Request Button we have following options

Account Opening Request

Cheque Book Request
DD Request
Breaking an FD
FD Account Opening
FD Renewal
Request for NEFT
Request for RTGS
Statement of account

When we choose options say Cheque Book Request, it asks the requisite details as
desired. Mail is created and sent to the relation ship manager of the branch.

Mails

Following Options are there

Inbox
Sent Mails
Trash
Compose Mail
RM Alerts Inbox
Folders
Help

We receive mails from Relationship Manger of the Branch and Relation Manager of The
Data Centre, and can send the mails to the Relationship Manager of the Branch.

Customize

In Customize three options are there

Change Password
My Profile
Help

In change Password, we can create IBS Key, a 6 character key which can be used to take
help in resetting the password.
We can also change the login as well as the transaction password. In both the cases it asks
the old password first and then we have to type the new password. New password can not
be the same as the previous password.

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Activity

To inquire about any Financial or Non-Financial activity such as Account Opening

request, FD, Cheque Book Request, Fund Transfer etc. undertaken by you in your
accounts.
Three Options are there
My Activity
Financial Inquiry
Nonfinancial Inquiry
Transaction Limit history
Help

In Financial Inquiry it asks Action Æ All action code, approval in process, Entered,
Recalled, Rejected, Self Approved
Request Type are related to Accounts, FD, DD, Fund Transfer, request for NEFT/ RTGS

In Non Financial Inquiry it asks Activity Type, Dates, and Access Channel.
In Activity Type requests regarding fund transfer, cheque book related, DD related, FD
related etc.

In Transaction Limit history it asks Branch ID, Account ID, date, and transaction type,
and shows the list accordingly.

When we click on Logout Link at top

When we again click on Logout, it logged out from the system and closes the screen.

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 DEBIT CARD

A debit card is different from the credit card in the sense that in case of
credit card there is a limit allotted to the card holder upto which he can
spend first and then repay whereas in case of debit card it is the balance
lying in the account of the debit card holder upto which he can withdraw.

PNB Debit Card is co branded by master card international and is valid on

all ATM’s displaying CIRRUS logo and all POS terminals displaying
MAESTRO logo.

This card is valid on all ATM’s of PNB,SBI ,all banks connected to

NFS(national financial switch of IDRBT ) and MITR banks which includes
PNB,OBC,UCO bank,Indian bank,Indusind bank and karur vysya bank.

We have two type of debit cards in PNB.

1. PIN based debit cards-Pin number is required for transaction on
POS terminals.
2. Signature based debit cards- Pin number is not required on POS
terminals and customer’s signatures can be verified.

Once the existing stock of pin based debit cards is exhausted there will
be only signature based cards.However in signature based cards also
the pin number is required for transactions on ATM’s.This has been
done to facilitate the customer as the existing POS (point of sale)
infrastructure mostly supports the signature based cards.

Debit cards are of two types—

1- PERSONALIZED – Where name of the customer is printed on the
card.
2- NON-PERSONALIZED—Name is not printed on the debit card.

The pin based cards have a 19 digit number where as the signature based
cards have only 16 digit numbers so that these can be distinguished.

Signature based cards are of two types-

1- General---(series starting with 512652 ) This is the default

category and withdrawal limits both on ATM’s and POS are
Rs:25000 per day.
2- Premium(GOLD) ---(series starting with 549752 ) withdrawal
limit against this card from ATM is Rs:40000 and on POS

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 terminals upto Rs:60000 per day.This card will be issued to the
valuable clients only and is a personalized card only.

Non-Personalized cards can be issued by the branches to customers of

other sols also.

A maximum of three accounts (intersol also) of the customer can be

attached to one debit card.

At the request of the main holder of the first account attached to any
card a maximum of two ADD ON CARDS can be issued to the major
dependents of the account holder which includes his/her spouse
,dependent children and parents also.

If a card is lost it should be immediately HOT LISTED with the ATM

SWITCH /CALL CENTER.Toll free number of our call center is 1800-
180-2222.(std no 0124-2340000).

OPERATING GUIDELINES FOR REVISED MENU ‘DCARD’

DCARD Menu

Screen-1

175
Function codes available in this menu are:

‘A’ - ADD – To add new record

‘V’ - VERIFY – To verify
‘I’ - INQUIRY –To inquire
‘D’ - DELETE-To delete
‘M’ - MODIFY-To modify
‘R’ - RECEIVE – For sending requests to activate the personalized card.

1) For personalized cards:

Enter ‘A’ in Function code field and press F4

Enter the account number. F4
In Type of Card [P/N] field, enter ‘P for personal ized and press F4
In address [C/P] field, enter ‘C’ for communication address or ‘P’ for permanent
address.
After entering four fields, press F4. Then user will get the next screen, which is shown
below.

Screen-2

176
In screen-2, enter all the following activated fields.

Name- Name to be printed on card – Maximum of 20 characters can be entered. Enter

the name which customer has filled in the debit card application form.

Address – City/State/Pin code/Phone No. – (Automatically populated from Finacle)

- Enter the details if any of the above field is blank.

- Branch may modify these particulars, if needed, as per debit card application
form. The address line 1 and 2 should not contain more than 30 characters each.

Joint Card Field (Y/N) – This field is to be filled ‘Y’ when account is open jointly
(Either or survivor case only) and then fill Name on Card (2) and Date of birth (2) field
of joint account holder if two debit cards are requested simultaneously.
Else ‘N’ should be filled.

Add on Account (Y/N)-If customer wants to get more than one accounts linked with his
card then this field should be ‘Y’ and fill the a/c number 1 and a/c no. 2 field.

Add on Card Field [Y/N] - This field is to be filled ‘Y’ when the customer wants
additional card for his family members. (Customer has been given the facility to take two
additional cards for his family members). Fill Name Add on Card–1 and DOB Add on
Card-1 field and similarly Name Add on Card – 2 and DOB Add on card-2 field as the
case may be.

After entering each field press F4. The confirmation box will be populated to proceed
further. Enter ‘Y’ and press F4. An application number shall be generated which is to be
verified. User may enter ‘N’ if not to add record.

Modification – M

In DCARD menu option, modification is allowed before verification. Once the record is
verified, then it cannot be modified.

To verify the record –V

After successful entry of record user must verify the record with ‘V’ function code and
press F4. The record verified by the branch shall be downloaded at HO and de-activated
personalized card shall be sent to the branch along with the PIN>

For activation of the Personalized card the procedure at branch shall be as under:

177
Received Function -R

After handing over the card to the customer the branch has to send the record for
activation of the card with option ‘R’ in DCARD menu and main account number and
pressing F4. the record shall be downloaded at HO and the card shall be activated within
24 hrs.

Add on card facility for existing Card Holders:

If a customer already having Debit Card wants ‘Add on Debit Card’ for any of his
family members then the following procedure is to be adopted:

Menu DCARD

Enter ‘A’ in Function code field and press F4

Enter the a/c no. F4
In Type of Card [P/N] field, enter ‘P’ F4
In Address ‘C/P’ field, enter ‘C’ for communication address or ‘P’ for permanent
address.
After entering four fields, press F4.

In Name on Card-1 field – enter ADD and fill the remaining field as earlier and enter
ADD on Card (Y/N) – to ‘Y’ and details of the add on cardholder/s.

Verify the record and it will be downloaded by the debit card cell and add on cards will
be sent to the branch.

For Non Personalized Cards –MENU DCARD-

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Enter ‘A’ in Function code field and then F4
Enter the a/c number in the second filed. F4
(Any branch can give NP card to the customer of any branch)

In Type of Card [P/N] field, enter ‘N’ for Non personalized card. F4
In address ‘C/P’ field, enter ‘C’ for communication address or ‘P’ for permanent address.
After entering four fields, press F4. Then user will get the next screen, which is shown
below.

All the entries are same, as in the case of personalized cards except user has to fill the
card number field/s issued by the branch to the customer.

Enter the full card number in Card No (1) field. If joint card field is ‘Y’, then user will
have to fill one more additional column as Card No. (2). In case of joint a/c, if two cards
are issued to joint holders, then both the card numbers have to be entered in Card No. (1)
& card No. (2) columns.

If Add on Card field is ‘Y’ and customer wants two additional cards for his family
member then user has to fill Card No. 3 and Card No. 4 field, if customer wants only one
add on card then user has to fill only Card No. 3 field.

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After pressing F4, user will get ‘Record added successfully’ message.

In card number field the card number should be exactly the same as printed on physical
card handed over to customer. It is to be noted that in case of N.P. Cards, 12th digit is 1
and max number of digits are 19 in case of pin based cards where as in case of signature
based cards the card number is of 16 digits only.In case of wrong feeding or refeeding the
system will not accept the record.

After successful entries of records, user must verify the record with ‘V’ function in
DCARD menu . The record verified by the branch shall be downloaded at HO and non
personalized card shall be activated within 24 hours.

Add on card facility for existing Card-holders:

If the customer having debit card already, wants Add on NP Debit Card for his
family members then the following procedure should be adopted:-

Enter ‘A’ in Function code field and press F4

Enter the a/c no. F4
In Type of Card [P/N] field, enter ‘N’ F4
In Address ‘C/P’ field, enter ‘C’ for communication address or ‘P’ for permanent
address.
After entering four fields, press F4.

In Name on Card-1 field – enter ADD and fill the remaining field as earlier and enter
ADD on Card (Y/N) – to ‘Y’ , THE CARD NO.1 FIELD WILL POPULATE
‘5048848888010000000’ automatically (a dummy card no.) and disabled, fill the details
in the relevant columns of the add on card holders and card numbers in card no. 3 and
card no. 4 columns.

2) Other functions (applicable to both Personalized and non personalized)

Deletion – D

In DACRD menu option, deletion is allowed before verification or after the record is
downloaded by HO.

Inquiry – I

This option is provided to check the status of any record punched.

Status available are:

Entered – Record is in entered state
Verified- Record is in verified state
Downloaded – HO has downloaded the data

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Received – Personalized Record sent for activation
Activated – Personalized Record activated

Note: The additional fields for ADD on Card added in Revised DCARD menu are:

ADD on card (Y/N)

Name – ADD on card 1
DOB – ADD on card 1
Name – ADD on card 2
DOB – ADD on card 2
Card no.3
Card no.4

Card number once punched in DCARD menu cannot be punched again, until and unless
that entry is deleted.

DUPLICATE PIN--- Request for issue of duplicate pin should be sent to debit card cell
at OPSD head office new delhi through entry in menu option DPINREQ only.

REPORTS--- All debit card related reports can be generated through menu option
CARDREP.

Complied by :Virendra Kapur

Sr.Faculty IT Centre
Faridabad.

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 Role of Incumbent Incharge

The role of Incumbent In charge in CBS environment can be played keeping in

view of the following aspects:

A. CONTROL ASPECTS
B. MONITORING ASPECTS
C. INFORMATION SECURITY ASPECTS
D. MANDATORY REPORTS
E. POST MIGRATION ACTIVITIES
F. BUSINESS DEVELOPMENT
G. UPDATION
To exercise all these aspects the incumbent must have the familiarity with the
system that means he/she should know how to access the system to execute the
various menu options and also as how to generate the various reports.

Various functions which are covered separately under the above mentioned
heads are given below:

A. CONTROL ASPECTS

1. He should see that the changes are incorporated in the UPM for the purpose
of making daily arrangement in the branch as indicated in “Daily Arrangement
Register”

Reports: List of authorized users (DAYRPT 1/8)

(this reports gives the details parameter setup of each active user
in the branch in UPM.)

2. Incumbent In charge should ensure that bank’s guidelines in respect of

Morning Checking are strictly followed. There should be no deviation from
prescribed procedure

This task must be undertaken at the branches meticulously. Inspection & Audit
Control Division has issued a circular Morning Checking in CBS Branches -
Revised Guidelines (60/2004 dt. 31.12.2004) & also circular no. 26 dated
13.07.2005 Morning Checking at the branches.

3. Incumbent should take steps to ensure that the number of vouchers is tallied
for Day Book Purposes. The procedure is explained in the circular for morning
checking mentioned above

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4. Incumbent should take steps for removal of irregularities pointed out in
Appendix D of the Inspection Report.

5. Temporary Overdraft: no unauthorized TOD has been allowed to a customer

is to be seen by the incumbent every day. In this regard a menu option has been
provided through which inquiry as well as the report can be generated.
Menu option TODRP

6. Service plus Service Desk has been implemented across all CBS Branches
to raise day to day issues/problems to Zonal Help Desk/Central Help Desk. This
service can be accessed through http://10.192.18.17. Incumbent in-charge
should monitor and follow up for pending issues with Zonal/Central Help Desk.

7. Reports relating to Gold Coins can be generated through Menu Option

GLDRPT

B. MONITORING ASPECTS

1. All transactions in CC/OD, Expenditure, Income & Interest Accrued

should be checked by Incumbent.
The following report can be generated for the purpose.

Report:
Longbook for Incumbent Incharge monitoring available in PNBRPT
2/19.

2. Incumbent should see that no transaction has been entered and posted
by the same employee in the branch by using two different User_IDs
allotted to him/her. This can be ensured by generating following report:

Report:
Transactions Created and Verified by same Employee available in
DAYRPT 2/20

3. Incumbent should see that no balance/entry is outstanding in the Non

Customer Inter-branch Transaction Account. This is similar to the
Sundry Account wherein the other SOLs remit the funds for the realization
of Bills etc. at the transferee SOL. At least previous day’s Balance in this
account should be made nil every day. This can be viewed by making
Account Ledger Inquiry of the account no. 3171160.

Menu option ACLI Account No. 3171160.

4. Incumbent should see that various charges levied by the system should
not be overridden by any of the staff members without

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 sanction/permission. This can be monitored by generating various reports
and queries through the following menu options.

Menu option RAUDIT & CHGIR

5. Incumbents of all CBBs are advised to take print of the report every
month and authenticate the modification of rate of interest by the branch
user during previous month to ensure the charging of interest at
appropriate rate of interest.loan & advances accounts where interest rate
has been modified by the user during the specified period, for the branch.

In order to meet the requirement, two reports have been made available
as under:

PNBRPT 3/31 - INTTM done by branch between two given dates

PNBRPT 3/31A - INTTM done by branch for a given account

The aforesaid reports provide the list of the accounts where interest rate
modification is done through menu option INTTM.

The accounts where interest rate has been modified during the period are
listed in PNBRPT 3/31 and the complete history of modification of rate of
interest for an account is provided by PNBRPT 3/31A.

6. Incumbent can make various queries for the purpose of monitoring of

Balance in the account, Drawing Power, Funds against clearing, Lien in
account, Overdue in the account etc. All these can be viewed through the
following menu option:
Menu option ACCBAL

Apart from the above following menu options can also be used for the
purpose queries mentioned there against.

Menu option ACS This can be used for the number of accounts
opened closed between two dates.
Total number of accounts opened with one customer
id.
Accounts with the Dr. Balances or Cr. Balances,
Accounts with specific amount of balances etc.

Menu option ACTI This can be used for making Turnover Inquiry
in CC account.

Menu option FTI This can be used for any Financial Transaction
Inquiry of any date.

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 Menu option LTL This can be used for inquiring Limit Tree of any
party with its liability.

Menu option SRL This can be used for Security Register Lookup
for any type of security like Stock Statement with its
expiry & availability of Insurance etc.

Menu option IOT This can be used for making inquiry on Un-responded
Sundry/Suspense entries. In this regard, reports for outstanding entries
can also be generated through the following menu options:

Menu option PNBREP 10/10

Suspense Outstanding

PNBREP 10/12
Sundries Outstanding

For monitoring of Loan Accounts following menu options should be

extensively used:

Menu option LAOPI Loan Accounts overdue position inquiry

LAGI Loan Account General Inquiry
LARSH Loan Account Repayment Shedule.
For inquiry on Bills

Menu option
BI Bills Inquiry (this is the most powerful
menuoption for all types of bills inquiry.

7. Customer Relationship View is a new concept through which the

following inquiries can be made:

Customer Details: Customer Search, General Details, Account Inquiry,

Summary, Turnover, Maturities, Trade Finance, Limits
& Margin.

Account Details: General Detail, Transaction Inquiry, Balance Detail,

Interest Inquiry, Inward Cheques Inquiry, Outward
Cheques Inquiry, Account Turnover Details, Limit
Details, Related Party Inquiry, TD Transaction Details,
TD Interest Details, TD Tax Deduction Details, TD

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 Renewal History Details, Asset Classification, Loans
Inquiry, Delivery Channels Transaction.

Menu option CRV

Other Reports which can also be generated for monitoring purposes

are given on the list attached.

C. INFORMATION SECURITY ASPECTS

It should be ensured that all aspects of information security are adhered to.
These aspects can be classified into three categories.

Confidentiality: Protection of the information from being disclosed to

unauthorized parties.
Integrity : Protection of information from being changed by
unauthorized parties

Availability : Information being made available to authorized parties when

requested.

Further, for maintaining the security in the system at branch level as for as
possible the Incumbent must see that password of any user should not be
changed unless it is necessarily required to be changed and without which
pending job cannot be completed.

Change of password on employees forgetting their password, a written request

should be obtained from the employees whose password is to be changed and
then the necessary changes can be made in the system.

Antivirus Guidelines

It should be ensured that latest virus definition files are updated in

Antivirus Software, in all PCs. Zonal Help Desk may be contacted in case
of need.

Also refer Information Security Circular No. 4/2004 dt. 24.04.2004.

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D. MANDATORY REPORTS

Following reports must be generated by the DBA of the branch and placed before
the Incumbent.

1. Exceptional Transaction Report, this report must be generated everyday by

DBA and placed before the incumbent.

Menu option EXCPRPT

2. Rejected Transaction Report, in Finacle rejected transactions are those

transactions which have been deleted after their ids are generated.

Menu option FTR

Menu option FTI this menu can be used for making instant inquiry of
deleted transactions.

3. Daily GL Balance Report

Menu option DAYRPT report no. 6 General Ledger Reports

Menu option IOGLT can be used for inquiry of GL transactions.

4. Change in Master

Menu option AFR can be used for report generation

Menu option AFI can be used for Inquiry.

E. POST MIGRATION ACTIVITIES

For a migrated branch on CBS the following activities must be carried out so as
to generate the correct MIS reports and other information from the system.

1. Upload Accounts

It should be ensured that the balances in all the Upload Accounts are made NIL
within the specified time after migration to CBS.

These are those accounts in which the balances of Weekly Heads, Liabilities and
Assets, are credited and debited respectively, at the time of migration. The
balances in all the accounts in different heads SF/CA/CC/OD/TD/TL/DL etc. in
Credit or debit then are uploaded in each account by debiting or crediting Upload
Accounts. That means that when all the accounts in the branch are migrated to
CBS, there should not be any balance left in Upload Accounts. If there is any
balance left, that means, some accounts are still to be opened in CBS manually

187
like Staff Housing Term Loan, Staff Conveyance Loan, Education Loan or
Protested Accounts etc.

A report of Position Of Upload Account is also available in the menu option

mentioned below:

Menu option PNBRPT Option 9/22 Position of Upload Account

2. Security Register Maintenance

It should be ensured that Security Records are created and attached to the
account through the menu option SRM for each and every loan account
wherever the security exists. A report where the SRM records are created has
been made available in the system.

REPORT PNBRPT 3/20 List of the Accounts where SRM is not Created

3. MIS records.

It should be ensured that MIS records for all loan and CC/OD accounts have
been created. This will help in generation of all MIS reports.

Menu option ACM sub option V

Report PNBRPT 3/22 Report of MIS Not Entered in Manadtory
Fields

4. INTEREST TABLE CODE MAINTENANCE

At the time of migration all loan and CC/OD accounts are not uploaded with the
interest rate code and the system applies interest in the account using absolute
interest rate uploaded in the Account Preferential interest Dr. So as per the term
of sanction these are required to be modified in the post migration. If not done
then whenever there is a change in the interest rate the effect will not be
available in the accounts automatically.

Menu option INTTM

REPORT PNBRPT 3/14 Report for interest and Interest table code

5. SINGNATURE MAINTENANCE

It should be ensured that all signatures are uploaded in the post migration & this
activity should continue every time the new accounts are opened so that the
basic purpose of CBS is not defeated.

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Menu option LDIMG for loading signatures in system.
Menu option IMGMNT for verification, modification & deletion of
signatures.

Reports:

Menu option DAYRPT Option 1/9 List Of Signatures not Uploaded

Option 1/10 List Of Signatures not Verified
Option 1/11 List Of Inoperative Signatures not
Uploaded
Option 1/12 List Of Inoperative Signatures not
Verified
Option 1/13 List Of Signatures not Uploaded
for FD Accounts
Option 1/14 List Of Signatures not Verified for
FD Accounts
6. LIMIT NODE MAINTENANCE

Wherever there are multiple limits sanctioned to the customers, limit nodes are
required to be created so as to enable the system to automatically monitor
various limits in the account.

Menu option LNM

7. CUSTOMER’s INSTRUCTIONS

For FD accounts wherever the interest is to be paid to the customers during the
currency of FD, customer’s instructions as to in which account the interest is to
be credited is to be entered in the system, otherwise the system credit all those
entries pertaining to interest payment in Sundry Account, therefore it should be
ensured that in all FD accounts where the interest is to be paid out as and when
due, customer’s instructions should be entered in the post migration.

Menu option ACM sub option C

8. D-DUPLICATION

At the time of migration customer id for all accounts are generated separately. It
means each account will have one customer id. But as per the mechanism
available in Finacle if a customer is having more than one account their customer
ids can be merged with one customer id and information of all the accounts can
be generated using one customer id.

Menu option CCA

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F. BUSINESS DEVELOPMENT

Bank has spent crores of Rupees to implement the Core Banking Solution. If the
benefits of CBS implementation are not ripening by the Bank and by the
Customers, the ultimate goal of implementation of CBS will not be achieved.
Mentioned below are some of the points which can be very supportive for
business development through CBS and fetch benefits to the Bank as well as to
the customers:

1. Customer Awareness : The Benefits of CBS should be

brought to the knowledge of Customer meaning thereby that he should be aware
of CBS and its benefits.

2. Enabling Customers for Transactions : As soon as the new account is

opened his signature should be captured & uploaded that means we should
enable the customer to use CBS.

3. Use of Other Delivery Channels : Issue of Debit Cards &

Internet Banking user id. By doing this the customer can do most of the
transactions without visiting the branch. Also by using Corporate Internet
Banking, an organization can upload salary of his employees, upload Bills
details, LC/LG details etc. We should apprise the customer of other facilities
which will be available to him/her by using Internet Banking like Bill
payment, Ticketing etc. and Customer wants facilities with minimum hassle.

4. RTGS (Real Time Gross Settlement) &

NEFT (National Electronic Fund Transfer : The customer should be aware
of the facility available to him to do the Inter-bank Transactions through RTGS or
NEFT as the case may be. Following menu option can be used by the branch to
accede to his/her request.

Menu option : HRTGS

Menu option : RTGSPNB & RTGSRPT (menu
options used to make various
inquires for RTGS transactions) &
NEFTPNB for making queries relating
to transactions of NEFT. Besides
that Menu option PNBRPT Option No.
21 can be used to generate RTGS MIS
reports.
5. Bank’s ATM Arrangement with other
Banks : We got ATM arrangement with several
banks under MITR umbrella and are pursuing some other banks to bring them
under it so that our customer can use large number of ATMs. Using ATM, paper
is not generated so data entry is not required by our users. But this will be
possible only when we issue Debit/ATM cards to the customers. Now the Bank

190
has introduced issue of Non Personalized Cards to the customer to avoid delay
in issue of Debit Cards. These cards can be issued to the customer at time of
account opening by using following menu option.

Menu option : DCARD

6. Introduction of Single Window Concept : Single window concept should

be introduced in the branch to satisfy the customer maximum possible.

7. Business Continuity Plan : It is to be ensured that BCP guidelines

are implemented. Zonal Help desk can be contacted to make available various
tools available in this regard.

Apart from the above an Incumbent can also use the following menu options to
generate query relating to the customer and his accounts which are useful for the
business development:

Menu option : CUS this can be used for the

selection of various customers by his
Name, Address, Postal Code, Marital
Status, Phone no., Date of Birth,
Occupation, Community, Exporter,
Importer etc.
Menu option : ACS this can be used for generating of various information
pertaining to the customer accounts like, Accounts of Customer using his
Customer Id, Nature of Advance, Purpose of Advance, Accounts with Minimum,
Maximum, Debit, Credit Balance criterion .etc.

INSURANCE BUSINESS

Menu Option : INSRPT can be used to generate relating to Insurance Business.

UPDATION

I T Centre is running a website known as PNB Knowledge Centre which hosts

all the circulars issued by all the divisions of the Bank. So, we should develop a
habit to view the site every morning we come to the bank. Also, the site is
accessible through the Internet with its address as http://210.212.92.34 or
http://pnbnet.in. By accessing the site we can keep ourselves abreast of latest
developments conveyed to us through the medium of Circulars.

All the reports mentioned above can also be generated through a new
Menu Option REPORTS.

Nirmal Kumar Mittal

Principal, IT Centre, FBD.

191
 GOVERNMENT BUSINESS MODULE (GBM)
Prepared by:Virendra Kapur,
Sr. Faculty,
IT Centre, Faridabad

Government Business Module was not available in Finacle when Finacle

was implemented in PNB.It has been got developed especially for PNB
from INFOSYS. Government Business Module (GBM) is a separate
database which is integrated with finacle database. GBM has separate
user ID’s as GBM for general user at branch and GBMDC for DATA
CENTER user .We can perform various functions in GBM like

COLLECTION OF DIRECT TAXES

COLLECTION OF INDIRECT TAXES
PUBLIC PROVIDENT FUND ACCOUNTS MAINTENANCE
MAINTENANCE OF RBI BONDS
PAYMENT OF PENSION
EXIM MODULE FOR CUSTOM HOUSE BRANCHES

As GBM has a separate database the SOL is required to do a separate

day begin for GBM after day begin of finacle and similarly a separate day
end (called MODULE COMPLETION PROCESS or MCP ) has to be
done before the SOL proceeds for day end of Finacle.

At the time of data entry of challans received for collection of taxes the
system is generating a transaction in GBM Module with transaction
number like GBM234765 and simultaneously a transaction is created in
the finacle for the amount of challan to be received by the branch,First
the branch is required to post and verify the transaction in finacle .As

192
soon as the finacle TXN is verified the GBM transaction gets verified
automatically. If the finacle transaction is deleted by the user the GBM
transaction also gets deleted when reconciliation process is run before
end of day.During the day funds collected are credited to a separate
account opened in finacle for collection of taxes/collection of PPF etc

During MCP process the funds collected are automatically remitted to

the respective focal point branch and a data file is also created by the
system containing details of the challans which can be directly
downloaded by the focal point branch. In addition to this , there is facility
of generation of hard copies of the scrolls also.

Following is the screen of home page of GBM when menu option GBM is
entered in the finacle main menu screen.

193
the user can select the option from the bar on the left side of the screen
with the click of a mouse and go to the respective menu option. For
coming back to the main page, user must click on the HOME tab at the
top of the screen.

PAN/TAN details have to be captured for the parties who are depositing
various taxes with PNB in the screen shown below.

194
Enter details of the party in the following screen to create the PAN/TAN master.

195
To enter the details of the challans go to transactions menu and select OLTAS
TRANSACTIONS MAINTENANCE and complete the data entry.

196
197
Click on submit to save the data. Then click on home to go back to home page.

To generate the scrolls go to the reports option .

198
199
For RBI RELIEF BONDS select option RBI BONDS from the main menu of GBM
and the following screen will appear.

200
201
All features like ADD/MODIFY/DELETE/VERIFY/INQUIRY are available on this
page and a separate account has to be opened for each bond.

202
data entry screen of RBI BONDS contd-

click on submit to save the data record.

203
Any RBI BOND LEDGER ACCOUNT can be Inquired in INQUIRY MODE.

204
Select option FTI for financial transactions query and the following screen will be
shown.

Enter the details and click on submit to view the details.When you submit the FTI
details a screen ilke the one shown below will appear where you can see a list of
all the financial transactions.

205
For inquiry on non financial audit ,select inquiry option from the home page of
GBM and the following screen will appear.

If there is a problem at the time of MCP go to reconciliation option on the home

page and run the reconciliation process once.

206
For all type of DBA related activities at branch level go to ADMIN option and
select the appropriate option from the following screen .

DBA related activities contd:

207
Following is the status of implementation of GBM module in our bank.

IMPLEMENTATION STATUS OF GBM --

TAX COLLECTION MODULE-- 665 OUT OF TOTAL 670 authorised sols.

PPF MODULE -- 377 OUT OF TOTAL 422 authorised sols.
RBI BONDS -- 54 OUT OF TOTAL 98 authorised sols.
MCA --258 SOLS

BENEFITS OF GBM –

• -Direct Integration with Finacle for the purpose of Financial

Transactions/Data Base.
• Facility of Debiting Intersol Accounts .
• Facility of capturing PAN/TAN Details Online.
• Online GL Updations.
• Prompt and Authenticated MIS.
• Validations of PAN/TAN at the time of creation of Trans. Which reduces
error records.
• Download of ASCII file at FP/Nodal Office.

208
 • Branch need not to send ASCII file .
• Agent Commission Deduction from the Deposit in PPF itself.

IMPORTANT FEATURES OF GBM MODULE-

• COLLECTION OF TAXES:

– Direct Taxes.
– Indirect Taxes.
– Sales Tax.
– MCA (Ministry Of Company Affairs).

DIRECT TAXES—
• Corporation Tax
• Income Tax.
• Interest Tax
• Fringe Benefit Tax.
• Expenditure Tax.
• Estate Duty.
• Securities Transaction Tax.
• Banking Transaction Tax.

INDIRECT TAXES—
• Custom Duty

• Excise Duty

• Service Tax

• AIR Travel Tax.

STRUCTURE OF PAN MASTER—

• 10 Digits Alpha + Numeric combination.

• 1st 5 Digits Character+ Next 4 Numeric-Running No. +last Character
(Check Digit).
• 4th –Status, 5th –Surname.
• AAAPN3334C
• P Status (Individual) C (Corporate.)

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STRUCTURE OF TAN MASTER---

• 10 Digits. (Combi. Of Alpha +Numeric).

• AAASS5555C.
• AAA- Area Code.
• S –Status of Tax Deductor.
• S (5th char) –Must match with Surname.
• C –Check Digits.

GIST OF PFF SCHEME—

• Max limit – 70000/- per year.

• Min in a year- 500/-
• Penalty for not depositing – 50/- per year.
• No. of Deposits in a year – 12
• No. of Withdrawal in a year – 1
• Withdrawal after expiry of 5 years.
• Loan – After one year.
• Rate of Interest 8%
• Maturity Period – 15 years
• Extension for further 5 years.
• Extension within 1 year of maturity.
• Account closure not allowed before 15 yrs.
• Cannot be opened in joint name.
• Illiterate can open- Thumb Impression to be attested by a respectable
person/Banker.
• In case of transfer- intt. Up to 31st March.
• Transfer from one person to another not allowed

RBI RELIEF BONDS SCHEME--

• 1015 Branches of Diff. Banks are authorized.

• PNB 171 branches are authorized.
• Two Types of Bonds:
– Cumulative
– Non-Cumulative.
– For Non-Cumulative –Half yearly Interest to be paid.
• Deposit in the Multiple of Rs. 1000/-
• One account can be opened in one name.
• Loan can be availed against the securities of Bonds.

SCHEME FOR PAYMENT OF PENSION –

210
Pension Payment through PSB w.e.f. 01.02.1977
• PPOs are recd at Link Cell.
• Link Cell forwards to the Paying Branch.
• At Paying Branch, Operative A/C is reqd.
• Life Certificate is to be recd in Nov. every year.
• Non-Employment Certificate is also reqd.
• Marriage/Non marriage Certificate from Women.
• Transferable from one Bank to Another.
• Pension can be disbursed in last 4 days of month.
• DA Maintenance at DC Level.
• Family Members are eligible for Family Pension.
• PPO Status:
• Active - 1 year.
• Inactive – 2 years.
• Stopped - 3years. (Once stopped can not be restarted. Fresh PPO to be
obtd. From PAO).

211
 LOCKERS

Prepared by:Anil Aggarwal,

Sr. Faculty,
IT Centre, Faridabad

Bankers are in the business of providing security to the money and valuables of
its customers. While security of money is taken care of through offering various
type of deposit schemes, security of valuables is provided through making
secured space available to them for keeping their valuables and is called
Lockers. These Lockers are made available to the Customers in various sizes
like Small, Medium, Large & Extra Large. These are small compartments with
dual locking facility built in strong, fire and burglar resistant cupboards. These are
stored in the Bank's Strong Room and are fully secure. Lockers can neither be
opened by the hirer or the Bank individually. Both must come together and use
their respective keys to open the locker.

This facility was provided by the bank and the record of these lockers was kept
manually prior to the implementation of CBS system in our Bank. But when each
and every module is being handled through the system, then the bank thought to
bring the working procedure of handling Lockers on the system also.
Accordingly, Locker Module was got developed since the same was not a part of
Finacle. The module though was developed by Infosys initially but the same was
not as per the requirement of our Bank. Our Bank staff customized the same as
per the system and procedure of our Bank and provided to the branches for
implementation. This module is under implementation in more than 1640

212
branches out of 2200 branches which are having locker facility. It will gradually
be implemented in all the CBS Branches having locker facility and provided to
the branches for implementation.

Major changes:

As per the existing guidelines, the advance rent collected in locker account is to
be credited in a separate Sundry Locker account, from where the annual rent is
adjusted on the due date. The bank’s guidelines in this regard states that Income
on account on Locker rent is to be treated on realisation basis. Now in the new
set up, the advance rent shall be credited in ROL (Rent on Locker) instead of
Sundry Locker account. Similarly on the anniversary date, system will not pass
any reversal transaction. Besides, any outstanding balance in Sundry Locker
accounts has to be transferred to ROL account.

Presently, for capturing the details of existing lockers the branches are to use
LKCM (E) mode and LKCHM (A) mode. From now on the branches shall be
using only LKCM menu. As such LKCHM menu shall be available in I (Inquiry)
mode only.

In the present set while capturing details of locker the overdue rent, charges and
penalty at the time of capturing details, is captured separately in LKCM / LHCHM
menu. Now in the new set up a consolidated amount of overdue (Rent + Penalty
+ Charges) shall be entered in the ‘Amount In Arrear’ field in LKCM.

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Signature capturing in Lockers shall be done using SIGNCAP application on the
basis of Customer Id as being done for other accounts. Here in addition to it, the
user shall modify the Image excess code as ‘LK’.

The system and procedure for its implementation and operation in the branches
is given on next page.

214
Operational guidelines for Locker module

Various functionalities in this module are:-

• Issuance of new lockers
• Migration of existing data for issued lockers to Finacle
• Maintenance of lockers
• Surrender of lockers
• Rent-collection
• Locker operations
• Reports generation.
• Signature capturing

A CBS branch identified for locker module implementation, shall inform their
respective zonal offices, which in turn shall inform the Data centre. The
following details shall be sent by Zonal offices to Data centre:-

1. Sol Id
2. Name of the branch
3. Category of the branch(Small/Medium/Large/Very Large/Extra Large)
4. Status of the branch (Metro/Urban/Semi Urban/Rural)
5. Any special types of lockers in the branch
6. Special locker rents for the branch, if any

Data centre on receiving the request from the zone shall enable the branch
for locker module implementation.

Mapping the locker number with keys

The first activity for the implementation of locker module is mapping the
locker number with the key number. This is one time setup for the branch.
During this activity the entire locker in the branch shall be assigned a specific

215
key. Each cabinet in the branch shall be assigned a two digit alpha code. For
e.g if a branch has 10 locker cabinets then the cabinets may be assigned the
alpha code as AA, AB, AC ……, or any other alpha code as per the
convenience of the branch. Similarly all the keys of the locker will also be
prefixed by the same alpha code as that of the locker cabinet.

As such all the locker in a cabinet (AA) will assigned numbers as AA00001,
AA00002…., and the respective keys will be assigned the numbers AA21,
AA22 and so on. The locker number is a 7 digit number with first two digits
alpha and the next five digits as numeric.

Issuing new lockers

The branch that has been enabled for locker module shall start issuing new
lockers through the module from the day itself.

Migrating existing data

Before migrating the data in respect of existing lockers, the branch user is
required to note down the details of the locker account on the locker sheet
itself so that at the time of feeding the details in the system, all the details
are readily available and no time is wasted in looking for the details. The
following details are required to be jotted down:-
1. Date of issue
2. Nomination details
3. Operative account no (for rent collection)
4. Status of the customer (Normal/Staff /Privileged)
5. FD account number
6. Amount in arrear as on date (if any). This amount shall
include Overdue rent, Overdue penalty and Charges.
7. Name of the joint holder

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Note: In case the operative account and the locker are held in the
same capacity then the details shall be captured on the basis of
operative account and no new Customer Id is to be created.
However, in case of mismatch in the name and style of Operative
account with that of Locker account, a new customer Id is to be
created. The examples below shall clarify the concept:-

Locker Account Operative Account New Customer Id

A only A only Not Required
A only B only Required (A)
A and B A and B Not Required
A and B B and A Required (A and B)
A and B A and C Required (A and B)
A and B A Required (A and B)

The data in respect of issued lockers shall be entered in Finacle online using
the menu options LKCM (E) mode.

Menu options

Various menu options available in the Locker module are as follows:-

• LKTRM : LOCKER TYPE MAINTENANCE

• LKCPM : LOCKER TYPE CHARGE MAINTENANCE
• LKKM : LOCKER KEY MAINTENANCE
• LKCM : LOCKER CUSTOMER MAINTENANCE
• LKCHM : LOCKER TRANSACTIONS-HISTORY MAINTENANCE
• LKRCM :LOCKER RENT – CHARGE COLLECTION MAINTENANCE
• LKRRBAT : LOCKER RENT COLLECTION – BATCH MODE
• LKOPS : LOCKER OPERATIONS
• LKREPM : LOCKER REPORTS

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1. LOCKER TYPES AND RENT MAINTENANCE - LKTRM

This menu option is used to create type of lockers in a branch and the
respective rent versions. The activity shall be done at the Data centre. Only
Inquiry function is available at the Sol level to enquire about the various rent
versions.

Field Description:
Function : Valid values are “A”- Add, ”M”- Modify, “I” – Inquire ,
Sol ID : The service outlet id.
Locker Type: The type of the locker.
Rent Amount: The annual rent to be charged for that locker.
Remarks : General purpose remarks.
Start Date : The date from which this rent (given Rent Amount) will
be

218
 applicable.

2. LOCKER TYPE CHARGE MAINTENANCE – LKCPM

The menu option is used to specify penalty for late rent. Again this activity
shall be handled at DC level where the branches can use the menu in Inquiry
mode.

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Field Description:
Function : Valid values are “A”- Add, ”M”- Modify, “I” – Inquire ,
“D” - Delete
Sol ID : The service outlet id.
Locker Type: The type of the locker.
Charge: The Amount of penalty to be charged.
Start Date: The date from which this charges (given charge Amount)
will be applicable.
Remarks : General purpose remarks.
Start Date : The date from which this rent (given Rent Amount) will
be applicable

.SOL LEVEL SETUP

3. LOCKER KEY MAINTENANCE- LKKM

This option shall be used for the following activities in the branch:-
3.1 Assigning keys to locker number
3.2 Exchange keys between two unoccupied lockers

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 3.3 Freeze a locker

3.1 Assigning keys to locker

The keys to each lockers number can be assigned using the option in LKKM in
A (Add) mode. This is one time setup for the branch and the entire locker in
the branch shall be assigned a specific key. Each cabinet in the branch shall
be assigned a two digit alpha code. For e.g if a branch has 10 locker cabinets
then the cabinets may be assigned the alpha code as AA, AB, AC ……, or any
other alpha code as per the convenience of the branch. Similarly all the keys
of the locker will also be prefixed by the same alpha code as that of the
locker cabinet.

As such all the locker in a cabinet (AA) will assigned numbers as AA00001,
AA00002…., and the respective keys will be assigned the numbers AA21,
AA22 and so on. The locker number is a 7 digit number with first two digits
alpha and the next five digits as numeric whereas the minimum length key
number is 3.

3.2 Exchange keys between two unoccupied lockers

The menu option LKKM can be used for exchanging the keys between two
unoccupied lockers. The user shall invoke the option in modify mode and
replace the old key number with the new key number.

3.3 Freeze a locker

The menu provides the facility for freezing a locker or assigning the locker for
official purpose. The user can invoke the menu in M mode and modifying the
value of Freeze to “Y” for Official purpose (Purpose : O) or for customer
related reason(Purpose : C). If freeze code is made Y then Freeze Reason
becomes mandatory.

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NOTE : A locker issued to some customer cannot be modified to Freeze as
“Y” and Purpose as “O”(Official) together. A locker with Freeze as “Y” or
Purpose as “O” cannot be issued.

4. LOCKER CUSTOMER MAINTENANCE- LKCM

The menu option is used for the following activities:-

4.1 Issue of new lockers

4.2 Surrender of Locker
4.3 Capturing data for existing lockers

4.1 Issue of new lockers

A new locker can be issued to the customer using the menu option LKCM
(Add) mode. On invoking the menu option the following screen shall be
displayed

Here the user shall enter Locker type, Locker No, operative account of the
customer (for rent collection) and staff flag. On pressing F4 from here the
above screen will display some additional fields.

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The field description for the above screen is as follows:-
Term :YR (default populated)
Percent Rent :100% (default populated) can be modified for privileged
customers.
Privileged Flag :Y/N (in case privilege flag is Y then percent rate is to be
modified and privilege date becomes mandatory.
Code Word :Code word for operations
Issue Date :Date of issue of locker
Nominee (Y/N) : If Y then nominee details become mandatory.
Remarks :
Payment Mode (C/T):C for cash, T for transfer
Cust Id : Cust Id default populated from the operative account
(needs to be modified if the Locker Holders cust id is different from Operative
a/c holders’ cust id)
In case suspense account is entered in the operative account, then user has
to enter the Customer Id here.
Cust Name :Name of the customer (default populated)
Joint Holder: Name of the joint holders.
Privilege date: It should be the last Privilege date.
Privilege End Date: System will populate automatically five years later date
from the date of privilege

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After entering all the required information, the user shall ensure the
correctness of data and make the Confirm flag ‘Y’ and press F4. On pressing
F4, the system will display the message that record added successfully

4.1.1 Nomination Details

• Func (I/A/M/D) : Function code. Valid values are A, I, M, D. a

nominee details can be added in “A” mode, nominee details can be
viewed in “I” mode, nominee details can be modified in “M” mode and
nominee details can be deleted in “D” mode. Under “D” mode nominee
can be deleted or all the nominees can be deleted at once, with the
corresponding field values (delete all (Y/N) and delete(Y/N)). Pressing
F4 on entering valid function code will take to the following nominee
details screen.

• The user can choose the customer Id from the combo box for which he
wants to add the Nominee details. Nominee details can be added for
joint holders also.

• After selecting the relevant customer id and on click of button “SUBMIT” takes
to the Nominee Details Screen.

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Field description:
Nominee Name : Name of the nominee
Relation : Relation with the customer. Pressing F2 will
generate
list of all the valid relationships.
Minor(y/n) : Whether the nominee is a minor or nor, if “Y” ,
then date of birth
will be mandatory.
D.O.Birth : Date of birth of the nominee. This field is
mandatory only if the
Minor flag is “Y”.
Address : Address of the nominee
City Code : City code of the nominee. Pressing F2 or listing.
State Code : State code of the nominee. Pressing F2 for
listing.
Postal Code : Postal code of the nominee
Country Code : Country code of the nominee. Pressing F2 for
listing.
Continue(y/n) : Flag to check whether any more nominee has to be
entered, modified, deleted or inquired . By default it will be “Y”. If “Y”, it will

225
take to the next screen for the next nominee details on pressing F4 otherwise
back to the main nominee screen.
(All except D.O.Birth fields are mandatory.)

4.2 Capturing data for existing lockers

For capturing the data for the existing lockers the user shall note down the
details on the locker sheet regarding Date of issue, Nomination details, Rent
collected, Operative account no (for rent collection), Status of the customer
(Staff /Privileged), FD account number, Rent in arrear as on date(if any),
Name of the joint holder.

4.2.1 Locker Customer Maintenance LKCM

The first step in this activity is invoking the menu option LKCM (E) mode. On
invoking the option, the following screen shall be displayed

Here most of the fields are similar to the menu for issuance of a new locker.
The additional field here is Amount in Arrear Field, where the user shall
enter the amount (Rent+Penalty+Charges) in arrear as on the date of
capturing the data. On filling in all the information and confirming its
correctness, the user shall modify the confirm flag as Y and pressing F4 from
here, a message will be displayed that Record added successfully.

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In case the advance rent has been collected from the customer then
a –ve (negative) value shall be filled in the Amount in Arrear filed.

4.2.3 Locker History – LKCHM

To make any inquiry of the locker details, the user can invoke menu option
LKCHM. Here the user can go to Rent date field and press F2, the system will
display all the transactions related to rent collection in the locker account.

5. LOCKER RENT COLLECTION

In the module, the user has the option to collect the rent for a single locker
or for the sol on a whole. The various available options are:-

5.1 LKRCM
5.2 LKRRBAT

5.1 Locker Rent Recovery – Batch Operations - LKRRBAT

Rent collection for a specific locker or for the whole branch can be collected
using the menu option LKRRBAT. On executing the menu option, the
following screen is displayed.

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Here the user has the option to recover the rent for a specific locker or on
the other hand the recovery can be invoked in batch job for the whole
branch.
Rent Recovery for a single locker : For invoking the recovery in a specific
locker the user shall enter the locker number in the relevant field and modify
the continue flag as Y and then press F4. The system shall create the
transaction and prepare a Success and failure report in the background of the
user invoking the menu option.

Recovery for the branch on a whole: For invoking the batch job for the
branch the user shall modify the “All lockers” flag as Y, without entering any
locker number the user shall modify the Continue Flag as Y and press F4. On
executing the menu option, the system will look for all the lockers where rent
due date is of a previous date, and the operative account having sufficient
balance will be debited thereby crediting the Income account / Sundry
account as the case may be. The system will also generate the Success and
failure report in the background of the user.

Handling different type of cases in LKRRBAT

1. The menu option will process only those locker accounts which have
due date on or before the date of execution and the locker accounts
having rent overdue for the previous years. The accounts which have
a future due date shall not be processed by this menu option.

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 2. In case of locker having sufficient balance in the operative account,
the system will automatically debit the operative account and credit
the Rent on locker account.

3. The lockers where the operative account of the customer has not been
specified or the operative accounts have insufficient balance, the
system shall update the due date of the locker to the next year and
will put the unrecovered in the Due Rent field. The same can be seen
using the menu option LKCM. In such cases the due rent can be
recovered later on by either of the two methods: -

• Whenever the customer visits the branch to deposit the locker

rent, the user can invoke the menu option LKRCM / LKRRBAT
and recover the rent.
OR
• Whenever the operative account has sufficient balance, the
system will automatically recover the amount on the next
execution of LKRRBAT.

4. In case of advance rent received in the locker, system will

automatically reduce the advance rent equal to the applicable rent.

5.2 Locker Rent Charges Collection - LKRCM

The user on invoking the menu option shall get the following screen:-

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LKRCM menu option can be used in the following cases:-

1. To recover rent from the customer that does not have any operative
account. On invoking the menu option, the due rent shall be displayed
automatically by the system and the user has the option to recover the
rent by Transfer or Cash mode.

2. The lockers where the due date is less than the date of execution, the
system in such case will force the user to invoke LKRRBAT for the said
locker. On getting such message the user shall invoke the menu
LKRRBAT for the listed locker as per the process defined above. After
its execution, the user invoke can continue with the LKRCM.

3. The menu option can also be used to recover advance Rent from the
locker holder where the due date is still a future date. On execution of
menu option, the zero amount will be default populated. The user in
such case shall modify the field to the amount deposited and recover
the amount in Cash or transfer.

LKRCM can also be used to recover any other charges in the locker
accounts. For the purpose the user shall modify the Rent/Charge/Penal
flag to C and fill in the appropriate amount to be recovered from the
customer. The system will debit the customer account / Cash account
and will credit the Rent on locker account.

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6. LOCKER OPERATIONS – LKOPS

Whenever a customer operates the lockers, the details of the visit are
recorded using the menu option LKOPS. The menu provides for recording IN
time and OUT time for locker operations. Both of these times are to be
recorded to complete the process. While entering the IN details, the user
shall enter the required information and press F4, here the system will
display the signatures of the customer if captured. The guidelines for
signature capturing are given later on in this document.

After the operations in the locker have been completed, the user shall record
the time out by entering the OUT details. The operations shall only be
completed when both IN and OUT details are entered into the system.

Before Day end the locker incharge shall ensure that the entire locker
operated during the day have been marked OUT in the system. In case user
fails to do so, system will not allow subsequent operations in the locker.

7. REPORTS MENU-OPTION -- LKREPM

This menu-option is solely meant for generating different reports on locker.
The different reports available can be seen in the list available on

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Field Description :
Sol ID: The service outlet id of the bank.
Report Option: The report, which must be generated. List
available.
Report To: The person to whom the report must be addressed.
Remarks: General purpose remarks.
Mrt File Name: The “MRT” filename of the report gets populated.
(All fields are mandatory except Remarks.)

This screen takes in the name of the report and the sol id (list available for
both) and then populates the “mrt” file name for the given report.

On pressing Submit the report gets generated in the background of the user
invoking the option.

8. Capturing Signatures of Locker holder / Authorized Signatory

A utility is available in the locker module of Finacle through which, the

signatures of the locker holder and authorized signatory (if required) can
be captured into the system. In Finacle the locker is issued on the basis of
Customer Id issued to customer. The Customer Id shall be having the
same constitution as that in the locker. In case of authorized signatory, a
separate Customer Id shall be a particular, for the purpose a separate

232
 “Image Access Code” LK has been created in the Finacle application. The
user at the branch while scanning the signatures of the locker holder with
Signcap tool shall specify the Customer ID of locker holder / authorized
signatory and shall modify the Access code to LK.

During scanning in the Description for Signature Column the name of the
Locker holder / Authorized signatory and the Locker number shall be entered.

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 GENERATION OF MIS REPORTS
Prepared by:Virendra Kapur,
Sr. Faculty,
IT Centre, Faridabad

There are various menu options for generation of reports in

finacle.Initially when customization of reports started there were only two
customized menu options for generation of reports viz: PNBRPT and
PNBREP. Later on a number of menu options were added and as on date
we have a large number of menus for generation of reports.It is not possible
for any user to remember all the commands . Keeping this in mind a
common report menu has been introduced with the name REPORTS, which
is available in MIS SERVER.It includes a list of most of the report options
available in finacle .Let us see how to generate a report.

ENTER MENU OPTION – REPORTS In the menu option block on the

finacle home page in MIS server and press Enter key.

The following screen will be displayed by the system.

234
 Let us generate WEEKLY STATEMENT OF AFFAIRS.

Enter option 1 in the yellow coloured data bar and press F4. The
following screen will appear.

REPORTS – OPTION 1 –STATEMENTS (PNBREP)

for generation of weekly enter option 10 – DEPOSIT RETURNS

REPORTS MODULE , in the yellow coloured data bar and press F4. The
following screen will appear.

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PNBREP—OPTION 10 – DEPOSITS RETURNS REPORTS MODULE

236
 If you want to generate WEEKLY for the FRIDAY on SATURDAY
(before day end of Saturday) select option no 21 in the DATA BAR (Yellow
coloured) otherwise if you are generating the same report after Saturday’s
day end then it will be treated as back dated weekly and then select option
28 (Back Dated Weekly) otherwise if you generate a back dated weekly
through option 21 the data may not be correct.

Press F4 and system will ask you the SOL ID. Enter the SOL ID and
press F4.
Now system will ask you the date for which this report has to be
generated Enter the date in the data bar (yellow coloured ) and press F4.

The statement will be generated by the system and you can view/print
or download this report form the PR option of the user.

Detailed procedure for viewing/printing and downloading has already

been explained in chapter 20 of this manual .

Similarly all other reports can also be generated using the same
method.

REPORTS –OPTION 2 –OTHER REPORTS (PNBRPT)

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 PNBRPT contains all those reports which are required by the branch
for its use whereas PNBREP contains the reports which a branch is
supposed to submit to its controlling office.

While generating any report in finacle the user must bear in mind the
date for which data is to be generated.If the data is of the current date then
the menu option DAYRPT should be used in the LIVE server where we are
doing the transactions and if the data belongs to a date prior to today’s date
then the report menus will be available only on MIS server .

Another important menu option for auditors is RAUDIT.

RAUDIT-

238
SUB OPTION -1 – REVENUE AUDIT

239
 SUB OPTION -2 – CONTROL AUDIT REPORTS

The user is supposed to give his SOL ID while generating any report in
finacle but if there are extension counters attached to the branch and the
user wants to generate a report which includes the data of main branch as
well as EC’s ,in that case a consolidated report can be generated by giving
the SET ID instead of SOL ID and SET ID for all such sols having EC’s is
the SOL ID+99 (eg: for sol id 015300 having an EC the set id will be
015399).

The concept of SETID is also applicable to the Zonal offices/Regional

offices/Circle Offices .Each zone/region has been allotted a SETID by the
data center .These set id’s start from R101 for regional offices and Z201 for
the zonal offices and will not require any change even after the
reorganization of the Circle Offices if the branches falling under their
jurisdiction are the same.

240
 Following is a list of all the MIS reports which are required to be
generated by the administrative/controlling offices only and should not be
called from the branches as per instructions of the IT Division (CBS Section
) head office.Please refer to ITD cbs circular no 45/2006 superceded by
circular no : 79/2007 dt 13/12/2007 on the subject .

LIST OF REPORTS TO BE GENERATED AT THE

ZONAL/REGIONAL OFFICE
S.No. PNBREP ADVANCES REPORTS MODULE - PNBREP -
Main Option 1
1 3 Stat. on Aggregate Credit Limit of 1 Lac and above
against Securities/Shares, Debentures, & Bonds
2 4 Half Yearly Stmt of Overdue Working Capital Lt
3 6 Statement of Recovery of Advance
4 7 Qtly Stmt of Renewal/Review of Working Capital
5 13 ALM Information from Branches
6 15 Statement of Housing Finance
7 16 Progress achieved under Bank's Spl. Schms
(Monthly)
PNBREP PRIORITY SECTOR ADVANCES REPORTS
MODULE -- PNBREP - Main Option 3
8 1 20 Point Programme (Yearly Return)
9 3 Asset-Wise Classification of PS Advances
10 4 Financial Assistance-Women Beneficiaries Part A
11 5 Educational Loan Private Prof Colleges Stmt A
12 6 Educational Loan Private Prof Colleges Stmt B
13 7 Priority Sector Credit
14 8 Flash Report
15 9 Progress of Financing the Professionals Scheme
16 10 Prime Minister Rozgar Yojna (PMRY)
17 11 Stmt showing priority sector advances to Minority
18 13 Advances under Differential Rate of Interest

PNBREP FOREX REPORTS MODULE -- PNBREP - Main

Option 9
19 2 Aggregate Export Credit Outstanding
20 3 Statement of Export/Import Transactions
21 4 Packing Credit Outstanding
22 5 Monthly Stmt of Export Credit Outstanding
23 6 FOBP & FOBNLC Outstanding > 45 days

241
LIST OF REPORTS TO BE GENERATED AT THE
ZONAL/REGIONAL OFFICE
24 9 Monthly Summary of Overdue Export Bills
25 10 Age wise Class of Overdue Export Bills
26 11 Export Credit Disbursement an Balance OS
27 12 FLC & FIBNLC Outstanding
28 16a Progress of Foreign Exchange - Revised.
29 17 ECGC outstanding claim > Rs 50 Lakhs
30 18 Overdue Export bill for the month-Category wise
31 20 Stmt Exporters with Overdue Bills > 50 Lakhs
32 23 Outstanding DDs/ABC/BDs/LBDs/Trust receipt

PNBREP Deposits Reports Module( including office

accounts/weekly statement/balance sheet
etc.) - PNBREP- OPTION-10
33 1 Stmt. Showing inflow/outflow -NRE A/c Scheme
34 3 Stmt. Showing operation in EEFC A/c
35 6 Class of Term Dep According to Int Rate
36 10 Suspense Account
37 12 Register of Sundries Account
38 14 Remittance in Transit
39 15 Distribution of deposits
40 16 Domestic Deposits at Diff. Int. Rates
41 18 Deposit Mix
42 21/23/28 Weekly Statement of Affairs:

i. Weekly statement of affairs (Main)

ii. Weekly statement of affairs (Additional)

iii. Back dated Weekly (Main)

43 26/27 Balance Sheet (Main)/Balance Sheet (Additional)
PNBRPT MISC. REPORTS -- PNBRPT --Main Option 9
44 29 Details of Term Deposits Exceeding Rs.50000 (by
Cash, Transfer or Clearing)
45 30 Details of Cash Deposits of Rs.100000 or more in
Cash in any A/C
46 34 Know your Customer - Cash Transaction more
than 10 Lacs.
PNBRPT DEMAND DRAFTS RELATED REPORTS --Main
Option-10

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LIST OF REPORTS TO BE GENERATED AT THE
ZONAL/REGIONAL OFFICE
47 33/34 HO Daily Extracts: Credit Extract/ Debit Extract

The quality of the MIS reports generated by the system depends upon the
quality of data entered in the system. For generation of correct reports proper
data entry (like creation of SRM records, MIS codes in V –details in account and
removal of (.) from the mandatory fields in CUMM etc:) and data cleansing by
the branch in all the mandatory fields is a prerequisite. Cleansing of data and
creation of SRM is an ongoing process and 100% of cleansing of data in a real
sense is possible only if the same is ensured at data entry level at the time of
opening/modification of accounts at the branch level.

SUMMARY—

MIS reports through CBS help in the monitoring and control of a branch at all
levels with the help of following reports

EXCPRPT - Exceptional transactions report

TODRP - Temporary overdraft report

DAYRPT – OPTION – 6 sub option -1 -GL balances report

PNBRPT – OPTION – 2 –sub option – 19- Report on all transactions in

CC,OD,expenditure,income and interest accrued accounts.

DAYRPT- OPTION -2 suboption – 20 -Transactions entered and posted by the

same user.

PNBRPT – OPTION- 23- Short fall reports

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There are 697 MIS reports which can be generated from the system. A broad
classification is given below.

ROUTINE MIS/REPORTING CONTROL / TOTAL

MONITORING
Module No. Module No. Module No.
Bills 17 Bills 15 Bills 2 34
Clearing 35 Clearing 3 Clearing 1 39
Forex 36 Forex 36 Forex 20 92
BRANCH LC/LGs 6 6
LEVEL Loans 6 Loans 70 Loans 54 130
RBI 6 ATM 5 11
Returns
Remittan 18 Remittan 4 Remittan 28 50
ces ces ces
Term 20 20
Deposits
Day to 47 Routine/ 40 Routine/ 89 176
Day Day to Day to
Operatio Day Day
ns Operatio Operatio
ns ns
Misc/Oth 10 Misc/Oth 17 Misc/Oth 10 37
ers ers ers
TOTAL 169 TOTAL 191 TOTAL 235 595

CONTROL
ROUTINE MIS REPORTING /MONITORING
Module No. Module No. Module No. Total
RO/ZO Apart 2 Apart 14 Apart from 46 62
LEVEL from from above -
above - above - Total
Total Total
HO Apart -- Apart 15 Apart from 25 40
LEVEL from from above -
above - above - Total
Total Total
GRAND 171 GRAND 220 GRAND 306 697
TOTAL TOTAL TOTAL

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 • All statements may not be applicable to every branch.

• IT meets requirement of every segment of the bank.

• Branch reports can be generated at controlling offices.
• All the crucial returns are available.
• Correctness of the data depends on data fed.
• Quality of data fed is reflected in quality of MIS.

Besides PNBRPT and PNBREP following report menus have been designed for
various target groups.

MENU OPTION - ZOMIS-all ZO requirements.

MENU OPTION - IBDRPT-all IBD requirements.
MENU OPTION - RBDRPT-all RBD requirements.
MENU OPTION - CARDREP-all DEBIT CARD reports.
MENU OPTION - IBSRPT-all INTERNET BANKING reports.
MENU OPTION - RMDRPT-all RMD requirements.
MENU OPTION - RAUDIT-All concurrent audit reports.
MENU OPTION - NPAMIS-all NPA reports.

A separate MIS SERVER has been installed only to facilitate the users at various
levels to generate the reports .

EXERCISE

EXERCISE FOR CUSTOMER CREATION

A. Create a customer master for a customer using the option CUMM.

The requirements are as under :

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 ◊ The account is for a customer operating the account singly.
◊ The customer is not a NRI, Minor or Trade Finance customer.

Note down the customer id.

Do verification.
Modify the address of the customer.
Verify the modification.

EXERCISE FOR OPENING OF AN ACCOUNT

Open a single Savings (MOP-Self) A/c and Current account for the above
customer ( under scheme codes SBGEN and CAGEN ) using option OAAC.

Note down the account number generated by the system.

Verify the account using menu option OAACAU.
Modify Mode of Operation in SB A/c to E/S and add a Joint Holder to the Account
- ACM Menu 'M' option
Verify the Modification - ACM 'V' option

EXERCISE FOR TRANSACTIONS MAINTENANCE

1. In the SF account you have already opened Enter, Post and Verify the
following transactions:
1. Cash Receipt -Rs 5,000
2. Cash Receipt -Rs 1,00,000
3. Cash Payment –Rs 10,000
4. Cash Payment –Rs 2,000

2. In the CA account you have already opened Enter, Post and Verify the
following transactions :

5. Cash Receipt - Rs 50,000

6. Cash Receipt - Rs 1,00,000
7. Cash Payment –Rs 20,000
8. Cash Payment –Rs 5,000
9. Transfer a sum of Rs 12,000 from SF account to the CA account.
10. Transfer a sum of Rs 22,000 to SF account from the CA account
11. Transfer a sum of Rs 5,000 from SF account to the CA account
12. Transfer a sum of Rs 25,000 to SF account from the CA account

3. Note down any exceptions that are raised for discussion /clarification etc.

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After having done the transactions check the balance of all the concerned
accounts through ACCBAL , ACLI

EXERCISE FOR INVENTORY MOVEMENT

1. Inquire on the inventory of SB-20 Chequebooks available in Double-Lock

(DL/DL). Note down the available series. – ISIA-I
2. Move 100 cheque leaves from Double Lock (DL/DL) to Employee Location
(EM/58845). – IMC-A – Note the Inv. Transaction No.
3. Verify the Movement – IMC-V
4. Split the 100 Chequeleaves available at Employee Location (EM/58845)
into 5 Chequebooks of SB-20. – ISIA-S
5. Inquire on inventory available with EM/58845. – ISIA-I
6. Add New Inventory Items ( SB-20 – 10000 leaves) Received in the branch
& move it to Double Lock ( ZZ/EXT to DL/DL ) –IMC-A
7. Verify the Movement. – IMC-V

EXERCISE FOR CHEQUE BOOK ISSUE / STOP PAYMENTS

1. Issue a SB-20 leaves cheque book to the customer in SB A/c opened by

you and verify it.

2. Issue a CA-50 leaves cheque book to the custom in CA A/c opened by

you and verify it.

3. Mark stop payment on 2 cheque leaves- reason Instrument Lost

4. Grant an advance of Rs.80,000/- to yourself against LFC TA Bill from

Suspense - Others A/c and reverse it by recovering Rs.5,000/- from SB
A/c.

EXERCISE ON REMITTANCES (DD/MT/PO)

◊ Issue Demand Draft for Rs.40,000/- by cash, drawn on BO: Agra, RCC
favouring "M/s ABC & Company" (TM)

◊ Issue a Demand Draft for Rs.15,000/- by transfer, to the debit of SB A/c

opened by you, drawn on BO: Calcutta, CDPC favouring "SB Mukherjee".
(TM)

◊ Issue 4 DDs for Rs.10,000/- each, by cash, drawn on BO: Ahmedabad,

RCC, favouring "Reliance Industries" (DDMI).

◊ Cancel the draft issued at Sl. No. 1.

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 ◊ Issue a cash order fvg. "HDFC" for Rs.25,000/- by cash.

◊ Issue a TPO for credit to SB A/c of "KANHAIYA LAL" at BO: NIT

Faridabad for Rs.1,000/- to the debit of SB A/c opened by you.

Pay a Demand Draft by cash for Rs.10,000/- presented on counter.

EXERCISE ON TERM DEPOSITS

OPENING NEW ACCOUNT

1. Open a Term Deposit Account in Scheme Code FDMB for a period of

one year for Rs.2,00,000/- - for the customer already opened. Deposit
Money through TM option.

2. Open a Term Deposit Account in Scheme Code FSPQ for a period of

one year for Rs.50,000/- - for the customer already opened. Use ‘X’
option to create the transactions.

CLOSURE OF FD ACCOUNT

3. Run INTRUN menu option to calculate up-to-date interest in one of the

FD accounts that you have opened.

4. Run TDSCALC menu option and see the TDS report.

5. Close the FD Account using option CAAC.

RENEWAL

6. Try to locate an existing account with ACDET menu, already matured.

7. Renew this account.

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EXERCISE ON CLEARING OPERATIONS (OUTWARD/INWARD)

OUTWARD CLEARING :

1. Lodge 10 outward cheques for different amounts/banks using Menu

OCTM in the zone MICR-0. Note down the Set ID nos.

2. Lodge 3 cheques against 1 voucher in same account. Note down the

set ID no.

3. Lodge 1 cheque of Rs.15,000/- for credit in 3 different accounts (or

Rs.5,000/- each). Note down the Set ID no.

4. Get the lodged instruments verified using Menu OCTM for all the set
IDs lodged at serial no. 1 & 2.

5. Identify unverified sets through option IOCLS.

6. Verify the unverified set through OCTM.

7. Generate report through Menu PCLSO.

8. Modify set lodged through O.I. - Did system allow modification?

(Suspension/Release/Regulationsation/Closure) for the zone may be
done by one user from the concerned branch).

INWARD CLEARING :

1. Lodge inward clearing (10 instruments) in the zone code MICR2 using
Menu ICTM.

2. Lodge two returnings, out of outward clearing cheques lodged using

ICTM.

3. Use MICZ I-Function ('S' - Sub option) to view statistics on cheques

lodged against BAR amount.

(Verification/Suspension/Validation/Posting/Closure for the zone may be done by

one user from the concerned branch).

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EXERCISE ON CASH CREDIT/OVERDRAFT ACCOUNTS

1. Open a CC account – scheme code CCOTH for limit of Rs. 1,00,000/-

2. Verify the Account Opening.

3. Create a SRM record of stock for Rs. 2 lacs (for the purpose of DP,

Margin-25%)

4. Verify the SRM record.

5. Put through a debit transaction of Rs. 2000 in the account and post/verify

it.

6. Post another Debit Transaction of Rs. 1.20 Lacs in the account by

granting Instant TOD from TM-‘N’ Option.

7. Open an OD account – Scheme code ODGEN for a limit of Rs. 3 lacs.

8. Verify the Account Opening.

9. Create a SRM record for NSC of Rs. 4 lacs (for the purpose of DP, Margin

30%)

10. Verify the SRM record.

11. Put through a debit transaction of Rs. 5000 in the account and post/verify

it.

Add another limit with limit level interest for earlier & new limits through ACLHM
Menu – ‘M’ option / ‘A’ Sub option

EXERCISE ON TERM LOAN/DEMAND LOAN

1. Open a Demand Loan Account under Scheme Code DLGEN for Rs. 1
lac sanctioned against the security of Gold jewellery to be repaid in
one instalment, 1 year from today. Disburse it through 'Account
Opening'.

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 2. Verify the account.

3. Create a SRM record for jewellery and verify it.

4. Credit an amount of Rs.20,000/- in the account on account of recovery

made in the account.

5. Open a Term Loan Account under Scheme Code TLPVL for Rs. 5 lacs.

6. Verify the account.

7. Create a SRM record and verify it.

8. Disburse the loan through TM and verify it.

9. Credit an amount of Rs.30,000/- on account of recovery made in the

account.

EXERCISE ON STANDING INSTRUCTIONS

1. Create a Standing Instruction using Option SIM as follows :

Mode of Execution - at Day Begin

Frequency - Daily
Autopost - 'Y'
Delete if posting fails - 'N'

The transaction must be as follows in the SF account opened by you -

Dr Account 'A' - Rs. 100/-

Cr Account 'B' - Rs. 100/-

2. Create a Standing Instruction for issuance of Draft from SB account

every month.

EXERCISE ON BILLS

1. Lodge two collections bills (ODBC) for Rs.1,00,000/- and Rs.2,00,000/-

drawn by M/s ABC on M/s XYZ Co. using the register ODBC- sub-
type D BILL

Please do the following :

Register ODBC i. realization - 1st bill
Sub type D BILL ii. returning process 2nd bill
2. Purchase a bill from M/s S & Sons for Rs.2,50,000.

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 Realise it, close it. Register ODD
Sub-type BILLS

3. Purchase a bill from M/s Lotus Co. for Rs.3,00,000/-.

Go through the following functions: register ODD
Sub-type BILLS
i. dishonour the bill
ii. recover the bill
iii. close the bill
4. Purchase a cheque for Rs.6,500/- for PQR, a cheque for Rs.3,600/- for
ABC and realize using the appropriate registers :
register ODD
sub-type INSCR

INWARD BILLS
1. Lodge a bill received from M/s Can Ban, Mumbai for Rs.5,50,000/- and
realize the bill.
register IDBCP subtype D BILL

Lodge an inward bill received from Kolkata for Rs.6,00,000/- [IDD] and return
it. IDD sub-type Bills

COMPREHENSIVE EXERCISE

1. Open one Customer Master each for a single, minor and trade finance
customer, verify it. Use Menu CUMM

2. Open one CA, SB, C/C, T/L and Bill Account each under scheme
codes CAGEN, SBGEN, CCOTH, TLSSI & ODD Scheme code. Verify
these. Use Menu OAAC & OAACAU.

3. CA, SB and TL accounts will be opened for general customers

whereas CC and OD accounts will be opened for trade finance
customers.

4. Create an SRM record for your C/C and T/L a/c (MENU SRM)

5. Make a disbursement each in above T/L and C/C account - using

Menu TM.

6. Go in ACM Menu and make modification and check it after verification.

252
7. Move inventory of cheque books (SBI 20) in your location from double
lock (MENU IMC), get it verified (MENU IMC), split inventory and
make inquiry using MENU ISIA.

8. Issue cheque book to one of your accounts - using MENU ICHB.

Verify it. Mark stop payment for one of the cheques and try its posting
in TM - use Menu SPP.

9. Make Transactions using Menu TM in all your above accounts using

actual vouchers of BO: Janpath given to you. Make various inquiries
using Menu FTI and ACLI.

10. Open one FDR for Rs.1,00,000/- in scheme code FDMB for 1 year.
Open it in back date so as it matures today (use Menu OAAC), verify
the account OAACAU. Run interest calculation and TDS calculation
(Menu INTRUN & TDSCALC). Renew it for one year - use Menu
OAAC and then close pre-mature - use Menu CAAC. Make inquiry
using Menu RELACI.

11. Make an advance of Rs.10,000/- from suspense.

12. Issue one DD and one MT each. Make payment of the DD.

253
 Computing Glossary

™ Boot Æ Starting up an Operating System is booting

™ Bug Æ Mistake in the design of software

™ Digital Signature Æ Authentication of electronic records by a subscriber by

means of electronic method or procedure

™ Firewall ÆSoftware programme that restricts unauthorized access to data and act
as a security to private network

™ Function keys Æ Keys that start with an “F” that are usually found on the top
row of the keyboard

™ Gateway Æ Connects otherwise separate computer networks

™ GIGO Æ Garbage In Garbage Out

™ Hacking Æ Knowingly concealing, destroying, altering any computer code used

for computer network

™ HTML Æ HyperText Mark-up Language. The language used to create webpages

™ HTTP Æ HyperText Transfer Protocol

™ Internet Æ World-wide network of computers

™ IP Æ Internet Protocol. A packet-based protocol for delivering data across

networks

™ ISDN Æ Integrated Services Digital Network is a service offered by most

telephone carriers for the transmission of voice and data
™ Leased Line Æ communication channel leased for exclusive use from a common
carrier. It can be referred as private line
™ Modem Æ Modulator & Demodulator: Device used for converting digital signal
into analog signals & vice versa
™ Online Æ a term describing persons, equipments or devices that are in direct
communication with central processing unit of a computer
™ Operating System Æ software such as Windows XP that run computer. An
operating system controls programs & procedure

™ Processor Æ Part of the computer that controls the execution of program

instructions
™ Program Æ Sequence of instructions that a computer can interpret and execute

™ Protocol Æ Set of rules computers used to communicate with each other over a
network

™ RAID Æ Redundant Array of Inexpensive Disks. A set of hard disks all of which
work together, with a file spread across them also called a disk array

™ Router Æ Electronic device that connects two or more networks & routes
incoming data packets to appropriate network
™ Scanner Æ Device that reads a printed page and converts it into a graphics image
for the computer

™ Server Æ Computer that controls user’s access to a network. It stores and

controls shared resources that can be used by other computers, called clients

™ Software Æ Set of instructions written to bring the hardware of a computer

system into operation

™ UPS Æ Uninterruptible Power Supply, a device used to power a computer in the

event of a failure in the main power system

™ URL Æ Uniform Resource Locator

™ Virus Æ Software programme that slows down the working of a computer or

damages the data

™ Vaccine Æ Antivirus software programe used for preventing entry of virus or

repairing the same

™ VSAT Æ Very Small Aperture Terminal (provides communication channel of

high quality and can be installed /operated in widely dispersed location

™ www Æ World-Wide-Web