Chapter 1

Chapter Review Questions

MBA-423 HRM Group 5 22nd Oct 2013

 Amrish Chaminda Freda Stuart
Narayan Wanninayake Wickham Gow
S11005566 S11105205 S11082416 s11100919
Scope
 Define SHRM
 Key Roles of HR
Manager
 Activities of HR
Manager
 Which is most
Important?
 References
Define SHRM
SHRM Definition
 Link all HR Activities to the Organisation’s Strategic
Objectives

“Strategic HRM is an approach that defines how the

organization’s goals will be achieved through people
by means of HR strategies and integrated HR policies
and practices.”
Strategic human resource management : a guide to action, Michael Armstrong, 4th ed.
Basics Of Strategic HRM
 HR Programs to enhance overall
organizational performance
 HR in organisation strategic
planning from start
 Pro-actively participate in big
picture decision making
 Redesign organizations and the work
processes
 Measure financial results of all HR
activities
The Multiple Roles of the HR Manager in SHRM
The Multiple Roles
4 key roles for HR
managers
 Strategic Partner
 Administrative Expert
 Employee Champion
 Change Agent
Strategic Partner
 Ability to translate business strategy into
action
 HRM part of the business team
 Know the business: The Bottom-Line
 Add value
 Measure performance
 Provide Professional advise
 Make the line managers job easier
Strategic Partner cont.
 “A business with HRM
involved at strategic
level has a
competitive
advantage”
 Administrative Expert
 Efficiency of HRM (Cost)
 Effective management of
HR Activities (Quality)
 Re-engineer HR processes
using technology and
innovation
 Create value
 Measure HR activity results
in terms above
Employee Advocate
 Meet the needs of employees
 Being fair and principled
 Assuring employees their voice is being heard
 Assist employees find new resources so that
they can perform their jobs better
 Agent for change & cultural transformation
 Change agent - Catalyst for change
 Leading Change (Including in HR)
 Problem Solving
 Communication
 Influencing and convincing skills
 Cultural transformation
 Culture of excellence
 Excellent leadership, planning, processes, people,
customer satisfaction, measurement and analysis
Other inter-related roles
 Legal Expert
 HR functional expert
 Talent manager
 Organisation
ambassador
 Board & senior executive
resource
What are the main activities of an HR Manager?
Management of Organisation’s
HR involves the following aims:
 Acquisition
 Development
 Reward and motivation
 Maintenance
 Eventual Departure
HRM Activities
 Job analysis
 Human resource planning or employment planning
 Employee recruitment
 Employee selection
 Performance appraisal
 Human resource development activities
 Career planning and development activities
 Compensation
 Industrial relations
 Health and safety programs
 Managing diversity
HRM Activities HR planning or
Job analysis Employment planning
 Defines a job:  Ensures: qualified people
 Job Descriptions  Compares: present supply
 Job Specifications of people with projected
 Grouping jobs?
demand for HR
 Produces: decisions
 Enhanced performance?
 Achieves: quality HR
 The Starting Point…
and effective equal
opportunity planning.
HRM Activities
Employee recruitment
 Fill from within or outside?
 Be attractive to prospective
employees
 Methods used:
 job posting
 newspaper ads
 Online Media (LinkedIn)
 executive search
Employee selection
 Screen the applications
 Review the applications,
 Psychological testing
 Interview
 References
 Medical test
 Make the final selection
HRM Activities
Performance appraisal HR development activities
 Determine performance  Focus on A.S.K. :
 Communicate results  Attitudes
 Plan for improvement  Skills

 Use appraisal results for:  knowledge

 performance based  Continuously Improve

rewarding  Knowledge
 identifying training &  Skills & Capacity to adapt
development needs  Change
 placement decisions
HRM Activities
Industrial Relations Remuneration/Compensation
 Employee – employer  Employee cash rewards
relationship  Motivating factor
 Employee attitude &  +ve relationship
behavior
 Good or Bad?
 Broader perspective
HRM Activities
Managing diversity
 Integrate multicultural Fiji
population
 Language challenges
 Clear communication vital
 Gender and Cultural
challenges
Health and safety programs
 Ensure Physical & Mental
Safety & Wellbeing
 Safe environment
 Legal requirements:
 HASAW 1996 in Fiji
HRM Activities
Career planning
 Benefit both employee and
the organisation
 Identifying
 career goals
 job opportunities
 personal improvement
 Ensure: qualified
employees available
Which Role or Activity is most important within the
Organisation?
Strategic Partner
 Primary SHRM Role:
 “link the various roles/activities of
HRM with the strategic objective of
the organization and make it clear”
 This means strategic partner is the most
important role...
Why Strategic partner?
 Strategic partner
precedes the other roles
 In the planning stage
 Crucial to the
organisation
 Where all HR strategies
are aligned with the
overall objective of the
organization
 Other HRM roles follow
References
 Course/ Student Study Guide, MBA 423 HRM, Prof.
Dr. K C. Patrick Low , (PhD (UniSA) & Chartered
Marketer )
 Managing Human Resources; 4th edition; Raymond
J. Stone (2013); John Wiley & Sons Australia Ltd;
Sydney.
 Strategic human resource management : a guide
to action, Michael Armstrong (2008); 4th edition;
Kogan Page Ltd; London
 Chapter 1
Major Types of HRM Roles/Activities
 Amrish Chaminda Freda Stuart
Narayan Wanninayake Wickham Gow
S11005566 S11105205 S11082416 s11100919