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hhsmzg614 - Hospital Operations Management
hhsmzg614 - Hospital Operations Management
Course Description
Operation Management aspects connected with outpatient ward, casualty, operation theatres,
diagnostic laboratories, pathology laboratories, pharmacy, diet and nutrition, blood bank, laundry,
medical records, security, scheduling and deployment of doctors, nurses and other staff, accounts
among others. The course will involve on site visits in a hospital, discussions and presentations
on the practical aspects of hospital operations management.
The objective of the course is to help participants develop a managerial perspective to the
operational aspects of a hospital with a special emphasis on managing for quality and the use of
information for management.
The course will expose participants to different aspects of a hospital’s operations. These will
include:
1. The organization of health care, different forms of health care organizations, their relevance
and implications, & introduction to Hospital Operations Management.
3. Inpatient services – Wards, Operation theatres, ICUs, Medical Units, Surgical Units,
Emergency Services, Nursing Services.
9. Quality Management.
Textbook
T1. Kunders, G.D., et al. Hospitals, Facilities, Planning and Management, Tata McGraw Hill,
2004
Reference book
R1. B.M. Sakharkar, Principles of Hospital Administration and Planning, Jaypee Medical
Publishers (P) Ltd., New Delhi.
R2. C.M. Francis, Hospital Administration, Jaypee Medical Publishers (P) Ltd., New Delhi.
R3. Samuel Abraham, Laws on Hospital Administration, B.I. Pulications Pvt. Ltd., Chennai.
R4. Samuel Abraham, Human Resource Management in Hospitals, Jefflin Rimon Publications,
Vellore
Evaluation Scheme:
* For details of EC-1 Assignment/Quiz please check the WILP LMS Taxila web site
www.taxila.bits-pilani.ac.in.
Note:
It shall be the responsibility of the individual student to be regular in maintaining the self
study schedule as given in the course handout, attend the online/on demand lectures as
per details that would be put up in the BITS LMS Taxila website www.taxila.bits-
pilani.ac.in and take all the prescribed components of the evaluation such as Assignment
(Course Page on LMS Taxila), Mid Semester Test and Comprehensive Examination
according to the Evaluation Scheme given in the respective Course Handout. If the
student is unable to appear for the Regular Test/Examination due to genuine exigencies,
the student must refer to the procedure for applying for Make-up Test/Examination,
which will be available through the Important Information link on the BITS WILP LMS
Taxila website www.taxila.bits-pilani.ac.in on the date of the Regular Test/Examination.
The Make-up Tests/Exams will be conducted only at selected exam centres on the dates
to be announced later.
Instructor-in-Charge