Items Formula

Employee billable (Total weekly billable hours logged/total

percentage weekly hours logged) x 100

Average task completion Total time to complete the same task (across
rate set timeframe)/number of times performed

Human Capital ROI (Revenue – Operating Expenses – Employee

Compensation) / Employee Compensation

Employee capacity weekly capacity - total hours logged

Mean Time To Repair

Total maintenance time/ Number of repairs

Mean Time Between Start of downtime - start of uptime/number of

Failures failures

Projects Delivered on
Budget # of projects

(No. of defects found by test team / No. of Test

Defect Detection Rate Cases executed) *100
Solved Tickets Per (Tickets Solved) / (Ticket Time)
Employee

Partial Factor Productivity Output/input

Learning index Number of courses enrolled

Restore success rate ?

Goal setting ?
code quality
Time management Number of task executed/ hours