CONFIDENTIAL 2 LG/NOV 2018/ELC650

MAKE EMPLOYEES GREAT AGAIN WORKSHOP

Project Planning Discussion (Group discussion – 25%)

SITUATION 2

Instructions

 Read the situation below.

 You are given five (5) minutes to prepare.
 You are given twenty (20) minutes to present the discussion.
 Each student is responsible to introduce one of the aspects given, but all
students should contribute to the discussion.
 Remember to take brief notes which you may use to develop your email.

SITUATION

Your head of department has asked you and a few of your colleagues to organise a
workshop on courtesy and etiquette in the workplace. This is because he/ she has received
feedback from staff and customers regarding the lack of courtesy among certain staff. Have
a discussion on the following aspects:

 suitable date(s), venue for the workshop and its objectives

-weekend
-venue meeting office
-
- venue workshop kat conference hall
- objectives / problem
-Define appropriate and inappropriate office behavior./
-Describe appropriate office dress. /

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-Demonstrate professional use of the telephone in a business environment

whether they are answering the phone, transferring a call, placing a caller on
hold, or leaving a voicemail message. / misuse phone
-List steps for dealing with difficult people. /
-Identify and rephrase informal /blunt wording for more professional
communication. /
-Understand and demonstrate the use of to-do lists and the ABC prioritization
technique. SOP /
-Explain methods for handling typical office interruptions: visitors, phone calls,
requests from the boss or subordinates. /
-Outline tactics for overcoming procrastination. /

 topics and trainers for the workshop

- staff courtesy and etique trainers
- make employees great again
- asmadi, fadzilah kamsah(pakcik)(rohani), fadzli yusof (ex classmate)

 funding, budgeting and promotion of the workshop

- minum pagi SANDWHICH, MIHUN, LEMAK,
- lunch
- minum petang
- 50 staff
- Sponsor tempat, makan
- Promotion – poster, banner, company website, socmed
- Xde sponsor – RM 250 breakfast (rm5 per pack) sandwich mihun
o Lunch rm1000 buffet RM20 per head) nasi briyani , ayam red
o Petang – RM 250 ( per pack) karipap, kuih tea
o Total rm1500 food
- Sponsor – partner – Buroq Co(perabot) – café/ restaurant
-

 setting up committees and defining their duties

- izzul ketua projek
- wan it
- imanj finance
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- zakhir logistic

Anjir

Establish your goals and objectives / dah

 Write down your seminar’s purpose

 Set goals for how many people do you want to attend in person
or watch your live stream

 Set a clear profit goal

2. Put together a rough budget / dah

 Borrow similar figures from past seminars for a baseline
 Fill in the holes with educated guesses

3. Select a date / dah

 Choose two dates — an optimal and a second best for backup,
since you may have to be flexible to get your venue of choice

 WEEKDAYS / WEEKEND / KRISMAS

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4. Choose a location, venue, dah

 Select your ideal geographic location and identify venues in the
area

 DEWAN PERFECT 12k, Shangri La Hotel Kuala Lumpur

 One World Hotel

 DEWAN KOSONG 3k , Silka Maytower Hotel & Serviced

Residences

 Citrus Hotel

 Half 6-8k Ramada Plaza Dua Sentral Kuala Lumpur budget

 Parkroyal Kuala Lumpur

 Determine how many people will be attending your seminar to

set your capacity needs 50

 Ask each venue if they provide WiFi and have the infrastructure
you need

5. Research speakers
 Start by identifying speakers who have spoken at similar
seminars

 asmadi, fadzilah kamsah(pakcik)(rohani), fadzli yusof (ex classmate) , pu

azman, wan

 cost – 2.5k x 2 =RM5k

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 pu 1kx2 = rm2k

 AMEK NOOB / PRO

 Watch recordings of their talks and compile a list of ideal picks

 Solidify your ask (date, compen, and type/length of talk) and

reach out

6. Start your sponsor search

 Determine what kind of sponsorship activations you can offer –
partnership – restaurant café – food
 Sponsor venue hotel sbb perabot

 Research sponsors who’ve partnered with similar seminars to

yours and brands who are trying to reach your target audience

 Compile a list of your top choices and begin your cold email
outreach
 Use this workbook to determine the market rate of your
sponsorship packages
 MAKAN , TEMPAT , LOGISTIK

Three months out: Digging into the details

Once you’ve got a framework in place, it’s important to keep budgets
updated as you receive estimates and quotes. That way, you can get
a clearer picture of your expected revenue. This is also when you
need to begin your seminar marketing efforts.

7. Finalize speakers
 Finalize speaker fees and contracts

 Get bio info and photos

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 Arrange travel and accommodations

 AGAMA . LDIK

8. Organize financials
 Choose a ticketing or registration technology
 Finalize sponsorship contributions

 Equipement rent – 4k meja

 Pa - 1k

 Mc – staff/ intern

9. Build your seminar website

 First, decide whether you’ll need a website or direct traffic to
your registration page

 If you need a website, get sign-off from stakeholders on design

 Once you have stakeholder approval, update your site (if you
have one) or build a new site

 Double check that your site infrastructure can handle increased

traffic when you go on sale

 Make sure your website is mobile-optimized

10. Start promotion

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 Develop a messaging doc aligned with your topic/agenda

 Incorporate your seminar promotion into your email and social
media schedules
 Don’t forget to create your Facebook Event
 Distribute your seminar across online event calendars

 Create promo videos to use on social media ig, website fb

11. Finalize venue details

 Work with a caterer on the menu – SPONSOR

 Secure equipment

 Review security needs and plan

 Apply for any special permits, licenses, etc. develop by company

not open to all

12. Draft your seminar agenda COMMUNISM

 Outline your seminar’s schedule and decide who’ll speak when

- Registration, Breakfast

- Talk session 1

- Break lunch

- Talk session 2

- LDK

- Closing ceremony
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- Gift to attendee and speaker

- Tea time and bersurai

 Don’t forget to give your attendees breaks!

 Once you’ve completed a draft, share it with decision makers for

approval ( head department)

Two months before: Finalizing details

With your seminar in sight, the days are flying by. Here’s what you
need to focus on in the two months leading up to your event.

13. Convince interested event-goers

 Space out emails over the next three to four weeks to let those
on the fence know that they have a limited time to register

14. Finalize schedule and scripts

 Make sure everyone has the same schedule

 Get sign off on any scripts from speakers

15. Update your stakeholders

 Email your, speakers, and sponsors with final registration
numbers

16. Confirm timings of all your vendors

 Caterer
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 EQUIP

 Decorations – meja pa hadiah

 Speakers

The day before

With the tactical advice in this post, you’re set to plan a successful
seminar. As your event approaches, use this day-of checklist to make
sure everything is in its right place — so you can rest easy.

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