Professional Documents
Culture Documents
Operation Manual Ver6 en
Operation Manual Ver6 en
TEXJET
Digital Textile Garment Printer
Operation Manual
No part of this publication may be reproduced mechanically or electronically or in any form without the
prior written permission of Polyprint S.A. The information in this manual is for informational use only,
is subject to change without notice and should not be construed as a commitment by Polyprint S.A.
Polyprint S.A. assumes no responsibility or liability for any errors or inaccuracies that may appear in
this document. Polyprint is a trademark or trade name of Polyprint S.A., Thessaloniki, Greece.
Federal copyright laws permit you to make a backup of software included with TexJet for archival
purposes only. Any other duplication of this software, including copies offered through sale, loan,
rental or gift is a violation of law, and subject to both criminal and civil penalties.
POLYPRINT SA
Digital Textile Printing Solutions
17 Noemvriou 81, 54352
Thessaloniki, Greece
Tel. +30 2310 949366
Fax +30 2310 246419
E-mail : info@polyprint.gr
www.polyprint.gr
Technical Support
Tel. +30 2310 949366
texjet@polyprint.gr
support@polyprint.gr
1. Introduction to TexJet 4
2. Safety Instructions 5
3. Hardware 7
3.1. Introduction to equipment 7
3.2. Unpacking, assembling and setting up the printer 13
3.3. User handling of the printer 17
3.4. The preparation of the black textile 18
3.5. Fixation of the Textile 19
3.6. Maintenance 20
3.7. Transporting the printer 26
3.8. Guidelines for Storage and Handling of the Inks 28
3.9. How to change the platen on the Tray 30
4. Software 32
4.1. Computer requirements and prerequisites 32
4.2. Driver Installation 33
5. Troubleshooting 34
6. Printer Specification 41
7. Declaration of Conformity 43
8. Warranty Terms and Conditions 44
TexJet RIP is used to print the white under base (under the colors). You can create
the images in your favorite program Adobe Photoshop, Adobe Illustrator, or Corel
Draw and then simply import them into TexJet RIP to print to shirts.
TexJet prints on 100% cotton with the best results. It will print also on 50%
cotton/50% polyester blends, and many other natural and synthetic materials.
We reserve the right to modify without any notice, the specifications and
performances of the product and the present manual.
Working Space:
Place the printer on a flat horizontal stable table that can carry at least 125kg and
offers sufficient space for operation.
The dimensions of the printer are: 850x1300x450 (WxLxH)
The Computer is not included in the equipment, but necessary to work with this
product.
The System Requirements are:
The system requirements are for using the Polyprint Rip software
Power cable:
Use the type of power source indicated on this products label
Connect the power cable to a standard 220V or either to 110V (for U.S.A.)
Data cable:
Use the USB cable to connect the machine to the computer.
To connect the printer to a USB port, you need a standard shielded USB cable. To
print at full speed it is necessary to use an USB2 interface.
Note: If you use an inappropriate cable or connect peripheral devices between the
printer and the computer, the connection may become unstable.
TEXJET printer
RIP software CD, profiles and drivers USB Dongle Epson driver CD
PC workstation*
Windows Based Computer. The Computer is not included in the
equipment, but necessary to work with this product.
The System Requirements are:
The system requirements are for using the Polyprint Rip software.
Printhead No Warranty
All other parts 12 Months
Consumables:
Pump
Wiper
Damper
Cap
Flushing box
Waste tank
Warning: 2 strong persons are needed to lift the product out of the box due
to heavy weight (80kg).
Take the printer out of the box carefully and place it on a flat horizontal
stable table at least 85x155 cm.
Caution: The printer must be placed on the table in a way that when the
printer’s T-Shirt plate comes out, doesn’t exceed the size of the table where
the printer is placed.
Make sure that the table is level and can support the weight of the
printer.
Ink configuration
You have to install the Cartridges on the printer. The Cartridges should be
filled with the following order.
Before starting the ink filling procedure, reset all the refillable cartridges.
Each time you receive a message that one cartridge is empty, repeat the
resetting. Do the same to the Waste Ink Tank (4).
To reset the cartridges, place the Chip Resetter towards the Cartridge’s
chip, and hold it until the green light comes out. It takes about 3 sec.
Put the appropriate cartridge to the printer cartridge slot 7 with the lever
up, according to the stickers on the cartridges and the slots.
Cable connections
Note: Do not connect the printer with the USB cable to the computer,
before installing the Epson 4880 printer driver
.
Before connecting the power cable, move the plate to the front position
manually as shown in the picture. Make sure that the plate guide 9 is
clear
Connect the power cable and switch on the printer by pressing the button
10 on the Epson panel.
The start up procedure will take about 30 seconds. Wait until the
message in the display shows “Ready”.
Now you have to press the start button 27 and the LED 22, 18 will switch
off.
On the Epson panel, press the Menu button (15) and by moving (13) or
(14) go to “Maintenance”. Press button 15 to enter the maintenance
mode and go to “Powerful cleaning”. Press button 15 to enter and
perform the “Powerful cleaning”. Follow the instructions on the Epson
display, by moving the ink levers (8) up and down when requested.
Note: Remove the small plastic filters from the cartridges while working with
the printer. Never put them on when the printer is operating
After the Powerful Cleaning is performed, move the plate to the front
position by pressing button (25) and place a piece of paper on the plate.
Adjust the plate height by pressing Automatic plate height adjustment
button (21) and wait until it stops with the plate at the front. Press the
start 26 or 27 button to send the plate back.
If the Epson Panel is not on “ready” and the height limitation LED 22 is
lightning, move the plate down, by pressing the “Go down” button (20)
until the Limit LED 22 switches off and press the Start button 26 or 27
again. Do these steps until you get “ready” on the Epson Panel display.
Place a piece of paper or clear inkjet film (transparent polyester in case of
white ink) on the media plate.
Press the menu button (10) and go to “Test print” and perform “Nozzle
check”. The printer will print the pattern shown in the picture that
indicates if all the colors have been filled up correctly.
If the colors do not look like the picture, and you notice that some of
them are missing, perform the “Powerful Cleaning” one more time.
Nozzle Check
The start up procedure will take around 1Min. Wait until the message in
the display is “Ready”. If you get any other message refer to the
Troubleshooting chapter.
Now you have to press the start button 27 and the LED 22, 18 will
switches off.
Note: Every time after switching the Printer ON and the start up procedure,
until the message in the display is “Ready”, press the Start button. Although
the message in the Epson display is “Ready” the printer is not ready until
you press the start button ant the LED 22, 18 switch off.
Move the plate to the front position by pressing Eject button (25) and
place a Shirt. You can use spray adhesive on the plate to make it slightly
sticky. This ensures the Shirt lays flat on the media plate.
If the Epson Panel is not on “ready” and the height limitation LED 22 is
lightning, move the plate down, by pressing the “Go down” button (20)
until the Limit LED 22 switches off and press the Start button 26 or 27
again. Do these steps until you get “ready” on the Epson Panel display.
Once the plate height is defined for a kind of T-shirt a readjustment is not
necessary until the T-shirt type changes.
Some garments may burn or turn yellow under high temperatures like
180ºC. In such cases take advice on the following temperature and time
diagram.
The good washability of the garment depends of the proper fixation, also of
the quality of the garments and the proper function of the equipments.
Naturally, the desired end result is that the inks react correctly with the pre-
treatment to produce a superb print. Ask your supplier if your shirts have
any silicones or softeners on it. These chemicals may reduce the washability,
because the ink cannot react correctly with the fibers. Ask them to provide
you with ready to print shirts. We recommend performing tests before
starting the production.
Caution: The pre-treated fabric must not touch the printer head, as the
ink and pre-treatment will react upon the head surface, potentially blocking
nozzles. In your daily operation of your printer, observe the correct
procedures for the loading of material onto your printer.
The dark printed fabric should get heated or heat pressed (with pressure),
for at least 2,5min at 180ºC or 3,5min at 150 ºC, with heat resistant paper
(we recommend TexJet Sheets) over the fabric.
The white and pastel colored fabric should get heated or head pressed (with
pressure) for at least 2,5min at 180ºC or 3,5min at 150 ºC.
Note: Some garments may burn or turn yellow under high temperatures like
180ºC. In such cases take advice on the following temperature and time
diagram.
When printing dark garments with white ink, the pre-treatment is sticky. If
it’s sprayed near a machine it can get on the inside parts. White ink and pre-
treatment make a hard material which is very hard. This can cause many
problems to the Printhead. Ink jet printers in general do not like hot dry
room conditions or to be a dirty dusty shop.
Without performing the maintenance there may be errors trough the start up
or in the printing quality or even damage some spare parts. Consider that
the printer has consumables and part of the maintenance is to exchange
them if necessary. We ask you to perform the maintenance task according to
the intervals given in the description. Following these steps will increase
productivity and keep your service costs low. This is an expensive
investment and in order to get the most out of it please take time to learn
about simple steps that will keep your garment printer reliable and
productive.
4. Clean the sealing of the cap using a bud and cleaning fluid
14.Raise both ink levers to the up position while the printer is switched off
1. Clean all the ink cartridges and place distilled water mixed with the inks
cleaner.
2. By pulling with a syringe on the tubes, clean all of them until they are
transparent. At least 150ml of liquid has to run trough the white tubes to get
them transparent.
3. Perform 2 powerful cleanings until dampers and Printhead are clean too.
4. Switch of the printer and remove the power gable and the data cable.
5. Remove the cartridges and place them in a plastic bag.
6. Empty the Maintenance Tank and put it back empty to the printer.
7. Make a daily and weekly maintenance on the printer.
Caution: Don’t forget to clean with a swab (cleaning tips) and inks
cleaner the cap, wiper and spray pad. Place the inks cleaner in the
cap station of the printer, afterwards the end of your work, in order
to keep the printhead wet
Please make sure you have performed the following procedures before
transporting the printer.
1. Clean all the ink cartridges and place distilled water mixed with the inks
cleaner.
2. By pulling with a syringe on the tubes, clean all of them until they are
transparent. At least 150ml of liquid has to run trough the white tubes to get
them transparent.
3. Perform 2 powerful cleanings until dampers and Printhead are clean too.
4. Switch of the printer and remove the power gable and the data cable.
5. Remove the cartridges and place them in a plastic bag.
6. Empty the Maintenance Tank and put it back empty to the printer.
7. Make a daily and weekly maintenance on the printer.
8. Place the transport brake for the plate and for the Printhead.
9. Repack the printer in the box it was shipped in. If you are returning the
printer for repair you do not need to include the inks or any of the
accessories including the USB cable, printer drivers or RIP software. You
should include the power cord.
10. Try to keep the printer level while transporting it.
11. Remember that when using any common carrier, the printer is their and
your responsibility until it is received in good condition at our facility. Make
certain to insure the printer for the full value.
Caution: Don’t forget to empty the Maintenance tank (waste tank) of the
printer, or you may damage the printer.
Please make sure you have performed the following procedures before
moving the printer.
1. Switch of the printer and remove the power gable and the data cable.
2. Empty the Maintenance Tank and put it back empty to the printer.
3. Place the transport brake for the plate
o Place this product on a flat, stable surface that extends around the
product. The surface should be at least 85x155cm.
o This product will not operate properly if it is tilted or at an angle.
o The printer must only be used indoor
o Avoid places subject to rapid changes in temperature and humidity.
Also keep this product away from direct sunlight, strong light, or heat
sources.
o Avoid places subject to shocks and vibrations.
POLYPRINT SA – TEXJET OPERATION MANUAL V6 EN
- 26 -
o Keep this product away from dusty areas.
o Place this product near a wall outlet where the plug can be easily
unplugged.
o If you use a stand, the stand must be able to support at least 125Kg
(275lb).
o Always put the printer into a place where the lighting is sufficient.
o Keep the machine level.
o Operate the machine in an environment with a temperature range of
10-30 degrees Celsius. The humidity must be between 20-80% none
condensing.
o The printer is not made for kids, but only for professionals
o When handling inks make sure to wear gloves and protective goggles.
o Avoid skin and eye contact with inks. If ink does get on your skin wash
it thoroughly with soap and water. If it gets on your eyes flush them
out immediately with water.
o Store the ink and ink cartridges in a cool dark place.
o Wear safety glasses, coverall chemical splash goggles and face shield
when splashing or spraying the pre-treatment on the material
o If you store the cartridge in a cold environment and are ready to use
them, set them at room temperature before you use them.
o Do not dismantle the ink cartridges. This could damage the Printhead.
o If you remove the ink cartridges, make sure to place them in a bag
individually to keep them away from dust, dirt and debris.
o Do not discard the inks into any sewers, into any body of water, or on
the ground.
o It is recommended to store the ink in a clean, dry area, with
temperatures between 10 and 30 degrees Celsius.
The Polyprint PD200 white Ink and cleaning solution will provide excellent
results when stored and handled properly. The following storage and
handling practices are required to ensure consistent quality and performance
of the white ink:
If sedimentation occurs, do not use a paint shaker. This will break the
sediment up and will form particles that can be caught in the print head or
damper and restrict the ink flow. Light swirling or shaking of the bottle will
be enough to agitate the ink into its usable form. Hard material settled on
the bottom of the bottle should not be mixed back in. Soft sediment can be
easily mixed back in with minimum energy stirring or rolling.
1 plate 32x28cm
1 plate 42.5x7.5cm
3 metal plate holders
6 hexagonal 2,5mm screws
First of all remove from the standard plate the 4 hexagonal 2,5mm screws.
Then remove the 2 horizontal metal pieces by loosen the 4 hexagonal
2,5mm screws.
Note: After changing the standard plate 42x60cm to the T-shirt Mini plate
32x28cm, never use the auto height function. Make your height adjustments
manually.
1 plate 42x60
Unscrew the plate you have fixed and screw the polo plate like the standard
plate.
The Computer is not included in the equipment, but necessary to work with
this product.
The System Requirements are:
The system requirements are for using the TexJet Rip software.
Note: Do not connect the printer with the USB cable to the computer, before
installing the Epson 4880 printer driver
1. Make sure both the printer and the computer are turned off.
2. Connect the USB cable to the printer.
3. See Driver installation
Note: Do not connect the printer with the USB cable to the computer, before
installing the Epson 4880 printer driver
Install to the computer, the printer driver for Epson 4880 from the Polyprint
RIP Software CD or the Epson driver CD. Follow the instructions on the
wizard.
Press ok
Unzip
When you are finished a new icon will be created on the operating system
(Windows XP) in the printer and faxes.
GENERAL PROBLEMS
Problem: After you print the image the color looks great, but after you fix it, the
print looks dull.
Causes and Solutions:
The temperature is set too high on the heat press.
Make sure you test the temperature using heat test strips or a heat gun. If the temperature is too hot,
it could scorch the shirts and the ink.
There is too much pressure being applied to the shirt during fixing.
When heat pressing your shirts, make sure you do not apply too much pressure. You should not have
to put a lot of pressure to clamp the heat press down.
Wrong type of paper used to protect the shirt when using a Heat Press for final fixation.
Make sure the paper that is used for fixing is either a Teflon pad or Silicone treated paper. We
recommend our protective sheets.
Prevention:
Get to know your heat press or dryer. Frequently test the temperature to make sure that what it is set
to is actually the heat temperature.
Problem: The printed colors do not look correct. They do not look like what you
see on your monitor.
Causes and Solutions:
Your print head nozzles could be clogged.
Run a nozzle check on a piece of clear film to see how the nozzles are firing. Do a daily maintenance.
Run a head cleaning and a nozzle check in repetition to see improvement. Use a powerful cleaning and
a nozzle check in repetition to see improvement.
See for Printhead clogging problems.
On the photo image has been attached another ICC Profile from its embedded.
Picking another profile with a smaller gamut, like sRGB, can limit the number of colors you can print.
Picking a profile with a larger gamut space like Kodak Pro Photo RGB can lead to false expectations or
“neon” like colors on output.
For the RGB, CMYK, and Gray photos you need to select always “Preserve Embedded Profiles”. This
ensures that Photoshop does not automatically convert or alter your files in any way. The thing to
think about here is that the more you “convert” your files to other spaces the progressively more you
can “degrade” the image.
Your have a vector image with an ICC profile or in RGB mode.
When working with vector images in Corel Draw, always work in CMYK mode and while exporting the
file into TIFF uncheck the Apply ICC Profile option and save it as CMYK to obtain the given colors from
the printer.
Prevention:
Usually when a color prints out wrong it is because a nozzle is clogged. If you are trying to print out
an orange image but all that prints out is yellow, then that means the magenta is clogged and that
pigment can’t mix to produce the orange. The biggest part of your TexJet is to check for is the capping
station. Make sure this ALWAYS stays clean. The print head uses this to dock when the printer is not
in use to ensure the print heads do not dry out. The print head also uses this during a head cleaning.
If the capping station is dirty, the printer can not do a head cleaning properly, thus not working out
the nozzle clog.
Problem: The prints are out of register or there are large gaps or laps in the print.
Causes and Solutions:
The bi-directional print mode is enabled.
Change inside your printenvironment in the device settings the option named bi-directional. If you
want to print with bi-directional which is faster you have to consider that even if you do the head
alignment you may have prints out of register, because the distance between Printhead and garment
is not always the same.
Encoder strip is dirty and needs to be cleaned.
Clean encoder strip.
The Media comp offset value is wrong.
Change inside your printenvironment in the device settings the value for Media comp offset. At - if
there are gaps and +if there are lapped overprints
There is a communication error between your TexJet and your computer.
Make sure you don't have any jobs in the Polyprint RIP or Epson Queue's, if you do, delete them. Then
power down your TexJet & unplug the power & let it set unplugged for about 30 seconds. Power back
on and try again. You can also make sure you are set to use the correct port within printqueue.
Another possibility is the type of cable you are using. We highly recommend using a USB cable and
the best connection. And, do not use a long cable or switch boxes or hubs.
1. Make sure the port in is set to TexJet... in the queue menu port in the printqueue.
2. Open the Printers & Faxes menu from the Start button in Windows and open your printer, delete
any pending jobs.
3. Power down the TexJet and unplug it for 10 seconds.
Prevention:
Always double check the settings for Polyprint RIP prior to sending a print job to actually print. Clean
the Encoder Strip as needed depending on your production rate. Keep TexJet as clean as possible and
perform normal maintenance. Check the communication between the computer and printer.
Problem: When sending a print command to the TexJet printer the Print Head
moves like it is printing but no ink sprays out.
Causes and Solutions:
The printer needs head cleaning.
Do head cleaning and printing nozzle checks until a decent nozzle check is achieved.
Perform a powerful cleaning circle and check if a decent nozzle check is achieved. If not, see Printhead
clogging problems.
The dampers are faulty or exceeded their period of time.
Order replacement dampers
Capping Station Clogged.
The capping station may need cleaning. If the printing head did not seat properly, all of the print
heads could be clogged.
Ink is not flowing from the Cartridge.
The Print Head move like it is printing but no ink sprays out. This is caused by a vacuum is being
created in the Cartridge. Remove the cartridges and clean it, or order a cartridge replacement.
Ribbon cable to the print head is burnt or not connected.
If you accidentally splash or drip ink or cleaning fluid on the gray ribbon cable that connects to the
print heat, it can short out. Check for burn marks on the cable connectors. Check to see that the cable
is connected properly. This can happen if you replaced a print head and did not make sure the cable
was attached properly.
Main Board is bad.
There is a chance the main board in the printer is bad. The board could have a defect. The board
might have gotten ink or cleaning fluid spilled on it from doing a power purge of the print head while
the print head was ON the printer. If ink or cleaning fluid runs down the ribbon cable or drips into the
bed it can short out the main board (or boards).
Problem: The print head is leaking ink and dripping ink all over the garments.
Causes and Solutions:
The print head was damaged by crashing into shirt plate, print bed etc.
Order replacement print head.
The capping station is dirty and either not cleaning the print head completely or adding
more debris to the print head and causing fibers and debris to collect ink and ooze or drip
ink.
Thoroughly clean the capping station.
Debris or shirt fibers collected on print head as well as print head carriage.
Using the reflection from the print bed gently clean the bottom of the print head and remove any
debris, dried ink and fibers.
Too much ink in the cartridges
If your cartridges are filled too much with ink, there could be too much pressure in the cartridge ink
lines and the ink is forced out of the print head. The cartridges should be filled below the air hole.
Altitude can have an effect.
High altitudes can also have an effect on the “pressure” in the system. If you are having an unusual
amount of problems and are in high altitudes, don’t fill the system too full and try adjusting the height
of the system.
The printer is not level
Not leveled printer has as result not leveled cartridges. This can also have an effect on the “pressure”
in the system. Check your printer if it is well leveled.
The dampers are faulty or exceeded their period of time.
Order replacement dampers
Faulty cartridges
Change cartridges
Problem: You decided to stop the print, but don’t know how.
Causes and Solutions:
Immediate to stop the printing.
Press the pause button.
To chancel the printing.
Cancel the job from the computer in this order (TexJetRIP, the printqueue and the Epson’s queue
TexJet in printer and faxes). Press the reset button on the TexJet until ready is on the display. Check
on the computer if the jobs are deleted. Press the reset button on the TexJet again. Push the eject
button to move the plate to the front.
Problem: The plate moves and stops. The red limit light is on.
Causes and Solutions:
The plate height has exceeded its maximum.
Press the down button until the red light switches off.
Problem: After the printers start up you get the error message service required
(serv req)
Causes and Solutions:
You pushed to early the start button.
Switch off the printer and start again. Press the start button when the message ready appear on the
display.
The printer did a fatal operation.
Note down the exact message. Switch off the printer and start is again. If this message appears again
at the start up contact your dealer.
Problem: You switch on the printers but the Epson panel is not switching on
Causes and Solutions:
The plate stopped to move because its height has exceeded its maximum.
Press the down button until the red light switches off.
The plate is in a wrong position.
Switch off the printer. Remove the power cable for 1min and pull it back again. Move the plate in a
middle position and switch the printer on again. Press the start button when the message ready
appear on the display.
When switching on the printer, on the plate panel, the power led is in not on and there is no
signal tone.
Switch off the printer. Remove the power cable for 1min and pull it back again. If this happens again
contact your dealer.
The system requirements are for using the TexJet RIP software.
CE DECLARATION OF CONFORMITY
ACCORDING APENDIX IIA
We declare by means of Giorgos Beglopoulos , delegated by the company Polyprint S.A., that
the overhead described machine if installed, maintained and used in according to the operating
and maintenance instructions in the operating manual, is conform with the fundamental safety
and health requirements of the directive “machines” and is conform to the following
specifications and norms:
Date: Place:
Function:
811 Machineveiligheid - afstanden ter bescherming van de
Duration of Warranty:
Limitation of Warranty:
Pump
Wiper
Damper
Cap
The warranty does not cover any damage to this product that results from
improper installation, accident, abuse, misuse, natural disaster, insufficient
or excessive electrical supply, abnormal mechanical or environmental
conditions, problematic inks, or any unauthorized disassembly, repair, or
modification. This limited warranty covers only the replacement of defective
parts and inks and does not include labour or other costs caused by the
damage.
POLYPRINT will offer warranty replacement only to official dealers trained on
this equipment.
Start of warranty period:
The warranty period starts upon delivery of the machine.
Warranty claim procedures and requirements:
To receive free warranty replacement parts, POLYPRINT requires a
completed warranty claim which must include the serial number and detailed
information regarding the damaged part.