S U CCES S S TORY

R i d l ey & C o P ty L td

With better visibility comes results. We’re interested in being a leader in our
field and really disrupting the way in which the traditional architecture firm
would approach a project. PSA has been absolutely pivotal in helping us do
that. By understanding where projects are up to in real time, we can manage
our project profitability unlike any other architecture firm.
Gareth Stewart
Business Development Manager, Ridley

Ridley & Co Pty Ltd Featured Product ­

FinancialForce PSA
Ridley is an Australian based high-end architectural services
business providing documentation, virtual modelling, and Systems Replaced
auxiliary services that are used by the architecture and Microsoft Excel
construction industry.
Company Size
Medium
Ridley was challenged with sales and services not being on
the same page when it came to staffing. Tracking projects Industry
and financials was also painful with information that was Real Estate and Construction
hard to find, time tracking issues and project visibility poor.
With FinancialForce PSA they now manage their team, Location
projects, time tracking and financials all in one integrated Sydney, Australia
services app. Now have the visibility to know who to staff,
when to staff, and with the right skills. Revenue has gone
up, teams are engaged, projects stay efficient and customer
promises delivered.
 S U C C E S S S TORY • R idley & C o P ty L td

Business Issues
• Unstructured processes and a system of paper, spreadsheets and What PSA gives us is
ad-hoc communication created huge inefficiencies within project one realistic view of
management
the company. It’s about an
• Lack of real-time information on project status limited in-flight decisions
to correct projects going off track accurate picture of the future
• Project accounting was a very manual process with reports that took and making great business
hours to build for clients, the board and other stakeholders decisions in light of real-time
• Sales lacked insight into Services and financial data leaving them to data.
operate in the dark
•
Benefits & Results Gareth Stewart | Business
Development Manager
• PSA brings Sales and Services together with one shared, realistic view
of projects
• Sales can make more informed decisions about what they are
selling and what the business can deliver, Services can better scope
engagements
• PSA pivotal in providing an unprecedented level of visibility and insight
into resource management, project spend and project profitability -
positively impacting the bottom line
• Predictability is key – PSA provides a more accurate picture of the
future, sharpening decision making
• Real-time visibility across all facets of the project allows team to
operate more mobile and agile to support global needs across Australia,
APAC and the U.S.
• New access to real-time project data allows for quicker course
corrections – improving client relationships and project profitability
• An accurate picture of resources drives utilization rates up; staff utilized
more effectively, and bench time eliminated
• Project accounting is transformed with PSA – manual, hands-on
processes are now automated, streamlined and unified making
information readily available for stakeholders
• PSA has a direct impact on fulfilling the company vision to disrupt the
architectural services world and to be the leading architectural firm in
their field

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