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I. VIEWPOINT
● Business Coach
II. TIME CONTEXT
● Before their meeting next month
III. PROBLEM SOLVING
● How can the partners of Mama Bear Child Care Center will resolve their different issues about
the proposed expansion of the business?
IV. STATEMENT OF OBJECTIVES
● To provide a decision on how the partners will solve the conflict between the them by providing
a plan of action that would satisfy and address issues by the end of the year.
V. AREAS OF CONSIDERATION
INTERNAL ENVIRONMENT
Strength
● Expertise of Alalyn, as a special Weaknesses
education teacher and is the ● Different view of each partner created
experienced and childcare specialist. conflict among them.
● Each of the partners is hardworking ● Criticized by public commentator/media due
and frugal and has a positive attitude. to non-giving of overtime pay and meal
● Improved cash flow position allowances to their employees rendering
● Technology oriented being a “child on overtime.
cam” center
● Lack of permanent space to use for
● Affordable rates. operations
● Over management of Mylene
● High attrition rate of the employees

EXTERNAL ENVIRONMENT
Opportunities Threats
● Increasing demand due to the growing ● Increasing competitors such as Copycats
number of women who enter the of their business
workforce ● Widespread carnage at the Quirino
● Economic needs that force some Grandstand happened in the country which
families to rely on two sources of threatened the security of foreigners and
salaries such as cost of living tourist comprising a large percentage of
● The significant changes in family their customers.
dynamics, such as dual and single ● Natural calamities
parenting which increase the demand ● Changes in government policy
for quality childcare
● Tie-up with the most reputable and well-
known companies in the Philippines.
(eg. St. Luke’s Hospital, Globe)
● Institutional partners which are big and
stable. (eg. PLDT, PSE, CitiBank,
HSBC, and BPI)
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VI. ALTERNATIVE COURSES OF ACTION

❏ Sell the portion of the business before they become unprofitable because of the stiff
competition.
❏ Consult experts regarding the present problems of the company
❏ Cease the partnership and have separate businesses
VII. ANALYSIS
These are the possible solutions to their problem with their corresponding advantages and
disadvantages

ACA 1 : Sell the portion of the business before they become unprofitable because of the stiff
competition.
ADVANTAGES DISADVANTAGES

● The partners will lessen their stress ● Smaller dividends

and problems that arises from the
business.
● Additional owners may give fresh and
brilliant ideas that can add up to the
business success.
● More owner means more capital
contribution.
● The new buyer may not want the way the
former owners run the business.
● The forming of new organizational structure
might take long.
● The partners will lose the full control over the
business

ACA 2 : Consult experts regarding the present problems of the company

ADVANTAGES DISADVANTAGES

● Solutions suggested by the experts ● Experts are not absolutely knowledgeable on

are unbiased. how the company normally operates.
● Strategies unknown among the ● Consulting experts is costly.
partners will be proposed by the ● Misalignment of the expert’s opinion to the
experts. objectives of the business.
● An expert has a lot of experiences
which can help the company grasp
about business trends.

ACA 3: Cease the partnership and have separate businesses

ADVANTAGES DISADVANTAGES

● As the partnership close down, the ● The purpose of Mama Bear child care center to
problems inside the company will help working parents will dissolve.
be eventually settled and end as ● Current customers will feel disappointed.
well. ● Opportunities of company growth will fall.
● The partners may use their interest
in the partnership as an
investments for new business.
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VIII. DECISION MATRIX

Category ACA1 ACA2 ACA3

Effectiveness 6 10 1

Efficiency 6 10 1

Easy to implement 6 10 1

Cost 6 1 10

TOTAL 24 31 13

-where 10 is the highest and 1 is the lowest.

IX. CONCLUSION
Upon considering all the advantages and disadvantages of the Alternative Courses of Action given,
and based on the Decision Matrix presented with the criterion, Effectiveness, Efficiency, Easy to
implement and Cost , the best action that the partners should do would be the Alternative Course of
action 2 : Consult experts regarding the present problems of the company.

X. PLAN OF ACTIONS
Action/s Person/s involve Time Frame

● Ask some recommendations of All of the partners 1 week

a Business coach among
friends, clients, relatives,
partner companies or to any
reliable resources. And List
down all the names suggested
and conduct a background
research and evaluation on
each name suggested.
● Choose the best Business All partners will vote who will 1 day evaluation
coacht and set up a meeting to be their consultant using the 1 day meeting.
arrange all the necessary things evaluation and Mylene as
before hiring the consulting firm the managing partner will be
/ consultant the one to meet the
consulting firm/consultant.
● Explain and discuss with the ● All partners 1-2 weeks
consultant the current situation ● Consultant/
of their business regarding on Consulting Firm
their plan of expansion, plan on
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selling out the business, plan on

keeping it status quo and about
the issue on their employees.
● Conduct a forum with the ● All partners 1 week
consultant to discuss the ● Consultant/
suggestion and best decision Consulting Firm
that they can recommend to
solve all the issues that the
business is currently into it.
● Assess all the suggestions ● All partners 1 week
given by the consultant and
decide which one to implement
for the good of their business.
● After implementing the best ● Mylene Bartolomeo 6 months after
solution, Evaluate the effects implementation
and result of the chosen
solution.