IC Continual Service Improvement Process Gap Analysis

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PROCESS GAP ANALYSIS TEMPLATE

REFERENCE PROCESS
PROCESS PROCESS STEP
NO. OWNER

1 J. Smith Booklet Creation Editing

2 J. Smith Packing Accessory insertion


CLICK HERE TO CREATE PROCESS GAP ANA
CURRENT DESIRED TARGET
ACTION ITEMS
RESULT RESULT DATE

Error rate is approx. Additional


0% error rate 12/12/2012
10% proofreading round

3% returns due to 0% returns due to More quality checks


12/12/2012
missing accessories missing accessories Better training
OCESS GAP ANALYSIS TEMPLATES IN SMARTSHEET
NOTES

Example text

Example text
N SMARTSHEET
DOCUMENT HISTORY
DOCUMENT
DATE SUMMARY OF CHANGES MADE BY NOTES
VERSION

0 12/12/2012 First Draft j. Smith Example Row


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