DARLINGTON MUSEKA

+971521124551
SALES REPRESENTATIVE dtmuseka@gmail.com
PERSONAL SUMMARY
Seeking a positon a SALES REPRESANTATIVE in a well-established organization PERSONAL DETAILS
where I want to utilize my potential skills and abilities and substantially Nationality : Zimbabwean
contribute towards the development of the organization. I believe my experience
can be utilized to maximize customer and organization’s satisfaction. I am a Date of Birth : 11/04/79
spirited, adaptive man who is committed to assuring excellence and success and
Marital Status : Single
can easily manage new ideas and change. Now looking to further my career for an
aspiring and expanding organization. Visa Status : Visit Visa
WORK EXPERIENCE
Sales Representative Availability : Immediately
2014 – MAY 2018 Address : SATWA, DUBAI
V0DACOM SOUTH AFRICA
 Place phone calls to potential customers to educate them on services Languages : English
and products offered by the company AREAS OF EXPERTISE
 Attend meetings to learn about new products and services or changes  Communication Skills
in current ones
 Read and interpret sales reports to determine the best strategy for  Advertising and
marketing Promotions
 Answer phone calls from customers with inquiries or complaints and
 Customer Service
resolve the issue as quickly as possible
 Assist in the operation of the company switchboard  Cleanliness
 Placed sales phone calls and answered customer calls SKILLS AND COMPETENCES
 Compiled information from other Telesales Representatives to draft  Ability to meet deadlines
reports of monthly sales
 Worked with superiors in bettering the system by listening to and  Presentation and
considering customer complaints and suggestions management skills
 Remained current on all consumer trends relevant to services and  Creative
products  Commercial Awareness
ECONET WIRELESS, HARARE ZIMBAMBWE JANUARY 2013-MAY 14  Excellent interpersonal
SUPERVISOR : CUSTOMER SERVICES REPRENTATIVE skills
Responsibilities:  Calm and determined
under pressure
 Resolve customer complaints regarding sales and service  Effective problem solver
 Monitor customer preference to determine focus of sales effort  Tactful and patient
 Interact with customers in response to enquiries about products and communicator
services.  Customer focused
 Gathering of information by phone and in person.  Success motivated
 Providing customer services through phone an d electronic mail  Customer and Personal
 Taking orders ,determining charges and oversee billing of payments Service Experience
 Researching answers and solutions  Sales and Marketing Skills
 Handle returns and complaints  English Language
EDUCATIONAL BACKGROUND proficiency
 High school certificates 6 ORDINARY LEVEL PASSES REFERENCES
MR Nyarukova
2007 +27711778327
 Advanced level certificate 3 ADVANCED LEVEL
PASSES 2009