Professional Documents
Culture Documents
CBLM 107 Practicing Career Professionalism
CBLM 107 Practicing Career Professionalism
Masonry NC II
Code
No. Unit of Competency Module Title
LEARNING OUTCOMES: At the end of this module you MUST be able to:
ASSESSMENT CRITERIA:
Personal growth and work plans towards improving the qualifications set for
professionalism are evident.
Resources are utilized efficiently and effectively to manage work priorities and
commitments.
Practices and economic use and maintenance of equipment and facilities are
followed as per established procedures.
Training and career opportunities relevant to the job requirements are
identified and availed.
Licenses and/or certifications according to the requirements of the
qualifications are acquired and maintained
Fundamental rights at work including gender sensitivity are manifested/
observed
Training and career opportunities based on the requirements of industry are
completed and updated.
CONTENTS:
Personal development-social aspects: intra and interpersonal
development
Organizational goals
Personal hygiene and practices
Code of ethics
ASSESSMENT CRITERIA:
Personal growth and work plans towards improving the qualifications set for
professionalism are evident.
Intra and interpersonal relationship in the course of managing oneself based
on performance evaluation is maintained.
Commitment to the organization and its goal is demonstrated in the
performance of duties.
Practice of appropriate personal hygiene is observed.
Job targets within key result areas are attained.
Workplace
Code of ethics
Organizational goals
Handouts and Personal development-social aspects
CD’s, VHS tapes, transparencies
ASSESSMENT METHOD:
Role play
Interview
Written examination
LEARNING EXPERIENCES
Answer Self Check 3.1-2 Compare the answers to the answer keys
Read Information sheet 3.1-3
Personal hygiene and practices
Answer Self Check 3.1-3 Compare the answers to the answer keys
PERSONALITY
Realistic – technician/engineer
Investigate – scientist/chemist
Artistic – musician/sculptor
Social – teacher/social worker
Enterprising – salesperson/lawyer
Conventional – accountant/banker
Realistic and Investigative types lack interpersonal skills and have difficulty with
emotional expression of feelings. The artistic and social types are emotional in the
expression of feelings and may dislike highly ordered and repetitive activities.
The exploration of one’s interest and aptitudes lead one to formulate career and
educational decisions. It is important for one to focus on personal and social
development.
“Know thyself” – it means giving more than what is observed or what is public
knowledge as one’s name. It means really knowing oneself in terms of one’s
strengths and limitations.
A. Strengths
These are qualities, which we consider valuable or helpful in the things that we
do. These are usually seen as positive and traits that enable us to achieve what
we set out to do.
B. My Interests
One’s interests are usually manifested in what one chooses or prefers to do. A
person may be interested in a basketball game, in reading a book, or in
gardening. Any of these activities may give a person a sense of satisfaction or
enjoyment.
D. My Values
INTRAPERSONAL DYNAMICS – (inner self) dealing with one’s inner self, like
emotions
Intrapersonal skills and interpersonal skills are two competencies that
leaders must continually develop and refine in order to have the optimal positive
effect on followers in situations that require changes to activities, procedures, and
beliefs.
Intrapersonal skills concern the state of
mind of an individual and the behavioral
stability of that person as measured by
their emotional intelligence.
According to social scientists, there are four distinct stages a person passes
through in route to improving communication with others.
The first is "beginning awareness", in which the subject learns that a better
way to behave will help achieve more effective results.
The third stage, "skillfulness", marks a time when the subject is proficient at
implementation and achieves success in expression with satisfactory
results, but needs to conduct considerable planning and real-time thinking
in order to execute.
Finally, after further practice, one arrives at the fourth stage called
"integration." This level is achieved when appropriate automatic reactions
take place without conscious intervention on the part of the performer. The
key to achieving the fourth stage of behavioral proficiency occurs when the
subject understands the concept of "cognitive complexity," defined as the
ability to understand a plethora of different angles for examining an issue,
or putting yourself in the other person's shoes.
Interpersonal Conflict
Intrapersonal Conflict
Significance
These types of conflicts are important because we encounter them on a daily basis
and have to negotiate through them. You may think of conflict as negative, but
both interpersonal and intrapersonal conflict can have benefits.
Considerations
There are ways you can improve your chances of positive conflict resolutions,
whether it be intrapersonal conflict or interpersonal conflict. The Help Guide
suggests tips to help you increase your chance of healthy conflict resolutions.
Managing your overall stress is important to help deal with conflicts. When you
are experiencing too much stress, you are at higher risk of succumbing to the
emotions drawn out in conflict. It is also important to be aware of your own
emotions and keep them under control so that you can focus on the facts.
PERSONALITY DEVELOPMENT
Appearance. Unhygienic
Intelligence. Hurting attitude.
Smartness. Useless approach.
Non-beneficial communication.
Procedure/Task:
1. Read Information Sheet No. 3.1-1
3. Let the trainee give honest and freedom of choice to organize a personal career
planning.
B. My Interests
My Values
MULTIPLE CHOICES: Write the letter of the correct answer in the spaces
provided before its number.
____ 2. In a conflict, these provides you with the skills to develop better
relationships, gain an understanding of yourself, increase your resolution
skills and avoid negative and damaging reactions.
a) conditional conflict resolution
b) final resolution
c) healthy conflict resolution
d) initials conflict resolution
Fill in the blank the missing word. Check your mastery of Personal
Development by completing the questions or tasks below:
ANSWER KEYS
Organizational goals
“Goal setting is one of the basic tools used by organizations to assist in setting a
direction and achieving it. Successful organizations often set long- and short-term
goals for service development, improving quality, reducing errors, becoming more
customer-focused, and building better internal and public relations.”
A goal is:
A relatively short-term statement of direction and purpose.
The result of a strategy or plan.
A cumulative result of a number of objectives.
Who is to be involved?
What is to be accomplished? Who is to be
Where is it to be done? involved?
When is it to be done?
How much?
How many?
How will you know when it is
accomplished?
Goals should be appropriate to and consistent with the mission and vision of
the organization. Each goal adopted by the organization should be one that
moves the organization toward the achievement of its vision. RELEVANT goals
will not conflict with other organizational goals. As noted earlier, goals are set by
or in concert with the person responsible for achievement. It is important that
all short-term goals be relevant (e.g., consistent) with the longer-term and
broader goals of the organization.
Finally a goal must be (time bounded) bound by time. That is, it must have a
starting and ending point.
Specific
Measurable
Achievable
Relevant
Time-bound
Exciting
Recorded
“Champions aren’t made in gyms. Champions are made from something they have deep
inside them a desire, a dream, a vision. They have to have the skill and the will. But the will
must be stronger than the skill.”
- Muhammad Ali
SELF CHECK
MULTIPLE CHOICES: Write the letter of the correct answer in the spaces provided
before its number.
____ 3. This means goals should be appropriate to and consistent with the mission
and vision of the organization.
a) attainable
b) relevant
c) smart
d) specific
____ 4. A measurable goal will answer questions below such as, EXCEPT.
a) How long will you stay in America?
b) How many trainees enrolled in Plumbing NC II
c) How much is the cost of a coca cola?
d) Why is do you need to stay late at night?
1. a
2. d
3. b
4. d
5. c
Hygiene means health and healthful living. Good health means well balances
condition of body and mind which enables one to perform all functions normally.
Regardless of your age and gender, personal hygiene plays and importance role in
everyone’s life from day one till death.
Hygiene is synonymous to health, immunity and fitness. As the old saying goes,
health is wealth and unless hygiene is maintained there is no point in doing any
amount of grooming or beauty job.
Maintaining good hygiene boosts your confidence level in public appearances and
attracts respect as well.
Personal hygiene and style are also absolutely necessary components of being
successful in the work place.
The rules of hygiene vary with the requirement of each individual, and each person
adapts what is needed from the general rules and formulates a code of rules for
personal hygiene. The rules cover all consideration of personal characteristics
including but not limited to:
1. Cleanliness – daily bath
2. Oral hygiene – care of mouth and teeth
3. Diet – including weight control
4. Posture – walking, standing, sitting
5. Clothing – good quality which can be kept fresh and crisp by frequent
laundering
6. Relaxation – mental and physical exertion, sufficient time for rest.
Keeping oneself in good health makes one feel optimistic and everyday activities
tend to run smoothly. On the contrary, when one is sick, it almost seems that life
is not worth living. Poor health handicaps you in all your enterprises, limits your
achievements and robs you on the enjoyment of living.
Rules of Health
Hand care
Humans use their hands to do most of their jobs and duties and hence it is the
most important part to take care of when it comes to hygiene.
If you want to avoid falling sick often, hygienic way of hand washing is very
important.
To wash your hands properly, you have to;
1. First wet your hands,
2. Apply some liquid soap (or soap cake) – preferably anti-bacterial soap – and
3. Rub vigorously on all parts of you hand till above your wrist.
4. You have to rub soap well into your fingers and nails with interlaced fingers
and even rub the back of your palms.
CARE OF SKIN
A cleansing bath not only removes
perspiration and waste products from the skin
but serves to stimulate circulation, so the
condition of the skin is improved. The daily
bath helps to quiet the nerves. A mild, pure
soap and plenty of lukewarm water is used.
In giving proper mouth care, one should be familiar with basic requirements
for a satisfactory dentifrice and toothbrush. The dentifrice which maybe a liquid,
paste, or powder, maybe chosen for the flavoring agent used and the effectiveness
with which it cleanses and polishes the teeth. A strong salt solution made from
ordinary table salt maybe used as a substitute for a commercial dentifrice.
CARE OF DENTURES
If you are wearing artificial dentures, it is necessary to take care of them and
see that they are not misplaced or broken. When not in the mouth, the dentures
SELF CHECK
MULTIPLE CHOICES: Write the letter of the correct answer in the spaces provided
before its number.
____ 1. This plays an importance role in everyone’s life from day one till death
regardless of your age and gender.
a) goal setting
b) personal hygiene
c) personal life
d) interpersonal
____ 2. The following are some of the appropriate personal hygiene practices
a) After the work, wash the hands with medicated soap.
____ 3. If you are wearing artificial dentures, what is the proper care when it is not
in the mouth?
a) Dentures should be immersed in a mild antiseptic solution.
b) It should be place in a glass of water.
c) It should be placed in a clean plastic container.
d) Should be wrapped in a clean sheet of paper and place it inside the
cabinet.
____ 4. In proper care of mouth, how many times in a year are advisable of seeing
the dentist?
a) as need arises
b) once a year
c) thrice a year
d) twice a year
ANSWER KEYS
1. b
2. d
3. a
4. c
5. b
Code of ethics
The duty to preserve one’s life implies the duty to work. Work is a creative
process for self-development when properly combined with leisure. It is healthful
and promotes both mental and physical well-being.
Work is the legitimate use of our mental and bodily powers for economic
gain of profit.
The right to work is based on natural law. Man has basic needs which must
be satisfied in order for him to survive. This right implies the right to private
ownership. If a person cannot own the means by which he derives his subsistence,
then he cannot provide for his life and for those of his dependents.
Work is directed to the promotion of life. It is a personal duty since each one
has the moral obligation to take care of himself and not be a burden to others. The
obligation assumes greater proportion as one becomes head of the family.
CODE OF ETHICS
II.Norms of Conduct
Dignity – company officers and employees shall at all times honor God the
Almighty, be loyal to the Republic of the Philippines and company.
Simplicity – company officers and employees and their families shall lead
prudent lives appropriate to their position and income.
CONTENTS:
Organizational key result areas (KRA)
Work values and ethical standards
Company policies on the use and maintenance of equipment
ASSESSMENT CRITERIA:
Competing demands to achieve personal, team and organizational goals and
objectives are prioritized.
Resources are utilized efficiently and effectively to manage work priorities and
commitments.
Practices and economic use and maintenance of equipment and facilities are
followed as per established procedures.
Job targets within key result areas are attained.
CONDITION:
Hand outs on
Organizational KRA
Work values and ethics
Company policies and standards
Sample job targets
Learning guides
CD’s, VHS tapes, transparencies
Role play
Interview
Written examination
LEARNING EXPERIENCES
“Key Result Areas” or KRAs refer to general areas of outputs or outcomes for
which the department’s role is responsible.
Definitions;
Profit : The net profit or surplus before tax planning efforts, produced
by the efficient operation and effective administration of your
enterprise
Customer/client : The policies, procedures and values that determine how your
satisfaction people provide service, and to what degree your customers/
clients' needs will be satisfied.
Systems , : The methods, principles and technologies used, the "way you
procedures & do things," to ensure the best use of human, financial and
technology equipment resources to generate profit and satisfy your
customers.
Importance of KRAs.
Conditions of KRAs
• Key result areas (KRAs) capture about 80% of the department’s work role. The
remainders are usually devoted to areas of shared responsibility.
• Each KRA should capture at least 5 % of work role
Value of KRAs.
WORK VALUES
Work values are set of standards that determine attitudes, choices and actions. Your
work values are those things in your work life that you consider to be important. It
is crucial to know your work values if you want to find your ideal job. When you
design your career based on your values, your motivation will be greatly increased
and your chances of success and fulfillment will greatly improve.
The first step in developing gender values is to develop your gender sensitivity and
raise your gender awareness. Gender awareness is a way of seeing, a perspective-
Understanding the differences between sex and gender, developing the ability to
identify gender issues and biases and appreciating the importance of gender
sensitivity, gender equality and gender equity are all important in achieving a happy
career life.
List of Top Ten Work Values that Employers Look for in Employees
Direction: Put a check mark on the box that best describes the significance of the
work value in your life.
General Provisions:
MATERIALS:
Activity Sheet
PROCEDURES/TASKS
1. Divide the class into smaller group.
2. The group will discuss the company policies on the use and maintenance of
equipment.
3. Choose any group presentation to present the group output. Be creative and
resourceful.
4. Evaluate each presentation.
SELF-CHECK NO. 3
1. Give at least five company policies on the use and maintenance of equipment.
b.
c.
d.
e.
a.
b.
c.
d.
e.
Answer keys
ASSESSMENT CRITERIA:
CONDITION:
Quality standards
GAD handouts
CD’s, VHS tapes on professionalism in the workplace
Professional licenses samples
ASSESSMENT METHOD:
Role play
Interview
Written examination
Qualification standards
QUALIFICATION STANDARDS
A JOB DESCRIPTION – tells what is done on the job, how it is done, why it is
done, and the skills involved in doing it.
JOB SPECIFICATIONS – to determine the right kind of man needed for the job it
is necessary to know the specific qualifications of the man who is to do it, the
amount and type of experience needed to perform the job, special training on the
job and on jobs related to it, special abilities and aptitudes, age, physical
qualifications and other requirements.
JOB ANALYSIS – the study of each job operation involved in a certain job. It
includes information about the essential abilities, experience, and training to do
the job.
PHILOSOPHY OF TRAINING
MANPOWER DEVELOPMENT
OBJECTIVES OF AN ORGANIZATION
3. To achieve maximum value from their work in return for training and
development cost incurred.
EMPLOYEE’S EXPECTATION
1. Trainee – who must have the motivation and capacity to learn and apply his
learning.
3. Immediate superior – who must put his confidence in the trainee and provide
him with opportunity to apply his learning.
QUALIFICATION STANDARDS
OBJECTIVE:
Materials:
Activity Sheet
Pen
Procedures/Tasks:
Give your own opinion on “ the effectivity of an individual to work depends on his
qualification to the job”.
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
QUALIFICATION STANDARDS
_____________ 1. This involves observing others who are skilled in the performance
to be learned and /or following instructions.
_____________ 2. Tells what is done on the job, how it is done, why it is done, and
the skills involved in doing it.
_____________ 4. One who must have the motivation and capacity to learn and
apply his learning.
_____________ 5. One who must have the expertise and interest to teach.
QUALIFICATION STANDARDS
A.
1. Training
2. A job description
3. Job Analysis
4. Trainee
5. Trainor
B.
Gender and development (GAD) – is about being faithful to the principle that
development is for all.
1. Marginalization – both male and female should be given equal pay for work of
equal value, economic independence and economic opportunity
Gender awareness
Gender equality means that women and men enjoy the same status and
conditions and have equal opportunity for realizing their full human rights and
potential to contribute to the national, political, economical, social and cultural
development of their countries. They should also benefit equally from the result
of development.
Gender equality is therefore the equal valuing by society of both the similarities
and differences between women and men, and the varying roles that they play.
Gender equity moves beyond a focus on equal treatment. Gender equity is the
process of being fair to women and men. It means giving to those who have less
on the basis of needs, and taking steps to compensate for historical and social
disadvantages that prevent women and men from otherwise operating on a level
playing field. Equity can be understood as the means, and equality is the end.
Equity leads to equality
Respectful of the “pagkatao” of every individual across the lifecycle and social
categories.
Recognizes gender inequalities and biases transmitted from generation to
generation, and the need to transform structural and personal inequities and
biases.
Commits self to healing relational inequities and biases at the personal and
institutional levels.
Works towards empowering and gender-fair relationships in all aspects of life.
Possesses the gender lens at looking at specific gender issues in different
situations
I should…
Mahatma Gandhi
ACTIVITY SHEET 1
Assessing Workplace Ethics
Materials:
pentel pens/ markers,
masking tape,
manila paper,
photocopies of Worksheet
metacards
1. Answer the following questions and Write down the answers on a manila paper
which will be posted on the wall for reference.
What do you consider as the top three (3) problems in the workplace?
What work values are critical to the success of an organization?
2. You will be given a metacards and reflects on the statements written in it.
3. Categorize the metacards you are holding and put the card inside the pocket
mark “Gender aware/sensitive characteristic and the Gender blind/bias
characteristic.
Direction: Put a check mark on the box that best describes the significance of the
work value in your life.
OBJECTIVES:
1. Identify gender equality
2. Analyze the rights of women
Materials
Activity Sheet
Pen
Procedure/Task:
1. Read Information Sheet No. 3. 3-2
2. Divide the class into smaller group.
3. Give them 5 –10 minutes roles play about gender equality.
4. Evaluate the presentation.
Column A Column B
1.
2.
3.
4.
5.
Matching Type
1. c
2. b
3. d
4. e
5. a
“Clients and customers judge a company not only by quality of its products and
services but also by the kind of service personnel who serve them.”
1. Physical projection
This includes:
Proper grooming- clean cut, no body odor, clean fingernails, well pressed
uniform etc.
2. Verbal projection
This includes:
Being careful with tone, pitch and body language. Tone must be warm and
not harsh to the ear
Well modulated voice- too loud can be interpreted as aggression, too soft
voice projects weakness of character and inhibition
Spontaneity in expression, not stammering. This indicates mastery of ideas,
making the person sound more credible
Speaking with authority- ability to explain and justify ideas, readiness to
answer questions. This gives an impression that one knows what he is
talking about.
Tactfulness- saying the right things on the right time and in the right place
Assertiveness in expressing oneself- sensitivity to the feelings of others,
always conscious of ones social impact.
Employers have the sacred task of caring for their workers. Theirs is the
golden opportunity to become the ethical “man for others” – they must be fair-
minded and generous in their dispositions. The following are their basic duties
towards their workers:
Vacation Leave
1. Every employee must first secure the written permission of his immediate
superior and department manager using company prescribed forms before
going on vacation. (i.e. two days before the intended leave.)
2. Vacation leave forms must be properly filled out and must be approved by
the supervisor at least two days before the intended leave.
Sick Leave
4. If an employee gets sick outside the company premises, he should try his
best at the earliest opportunity to come and personally consult with the
company physician.
Absence without official leave – being away from work without due notice from
the employer.
Authority – one who is vested with powers or prerogatives to lay down an execute
management policy; effectively recommended in the interest of the employee.
Emergency Leave – being away from work due to occurrence of natural calamities or
circumstances beyond human control.
Loafing – spending time in idleness such as going to other areas inside or outside the
premises just to let time past or to waste time or staying in his work post doing
nothing.
Morality – the quality of human acts by which they are constituted as good, bad, or
indifferent.
Paternity Leave – means the husband employee with notice to the company does
not report for work because his legitimate wife gave birth.
Tardiness – means lateness in reporting to work either for the first hour of work or
from break period like returning to work assignment after coffee or lunch break.
Tardiness offenses can be classified into excused and unexcused.
Under Time – rendering work less than the minimum number of hours required of
the employee per day.
Work – the legitimate use of our mental and bodily powers for economic gain or
profit.
ACTIVITY SHEET
Materials:
Activity Sheet
Pen
Procedure/Task:
1. Read Information Sheet No.3
2. Answer the Activity Sheet No. 3
3. Ask the assistance of the instructor to evaluate your answer.
Here are some questions you can ask yourself to check how far you are from being
a professional:
3 ; Always 2 : Almost Always 1: Rarely 0 : Never
A. PHYSICAL PROJECTION
SCORE QUESTIONS
Do I wear a uniform that is clean and wrinkle free?
Do I ensure proper matching of colors in my attire?
Is my hair neatly combed, clean and worn in style that is becoming to me?
Do I always feel and look clean and tidy?
Do I use simple jewelries appropriate to my job?
Is my hair neatly combed, clean and worn in style that is becoming to me?
Am I free of unpleasant mannerisms?
Are my shoes well shined and their heels in good condition?
Do I change my stockings and underwear everyday?
Are my nails clean, well shaped, with moderate length?
Do I make it a habit to wear deodorants, especially when I perspire
heavily?
SCORE QUESTIONS
Do I wear light cologne during my duty?
B. VERBAL PROJECTION
SCORE QUESTIONS
Answers:
Add your score per category. The average score is calculated as total score divided
by the number of items.
Total Score :
Average Score : Average score of
Remarks : 2.8- 3.00 is high score
A. Physical Projection : 2.5- 2.70 is moderate or
B. Verbal Projection : acceptable
C. Ethics/Social Below 2.5 is not acceptable
Graces :
Grand Total :
From the results of the test, identify your weak points as a professional.
Physical Projection
Verbal Projection
SELF CHECK
1.
2.
3.
4.
5.
National Certificates – given to the individual who passed all NC level (I-IV)
Sample of Licenses/Certificates
1. COC:
Baker, Lathe Machine Operation
Date Encoder Dressmaking,
Building Wiring Installation, Domestic Refrigeration
Computer Technicians Automotive Service Technician,
Cellphone Repair, Finishing Carpentry
Mechanics, Electric Arc Welder
2. National Certificates
Plumbing NC II Machining NC I
3. Professional Licenses:
Teacher Chemical Engineer
Civil Engineer Architect
Nurse Electronics Communication Engineer
Electrical Engineer Medical Technology
Doctor Marine
Mechanical Engineer Certified Public Accountant
Lawyer
Job-hunting seminar
Equipping students with the techniques and skills that will make them
competitive in their search for jobs and career enhancement.
Career Counseling
To help students know themselves, their strengths and weaknesses and
guide them in enhancing their academic training, knowledge and
technical skills to become competitive in their chosen field.
Job market is driven by knowledge and skills; so one must work for
continuing education. Cross functionality or multi-tasking of workers if preferred,
so more knowledge and skills a worker has, the more his edge is. These add value
to the competitiveness of the worker for the job.
Package yourself:
Employers are interested in two things about you; knowing
yourself and developing your compatibility with the company.
ACTIVITY SHEET
OBJECTIVE:
MATERIALS:
Activity Sheet
Pen
PROCEDURES/TASKS:
a) Let the group formulate their guide questions based on how the individual
obtained their licenses and certifications.
SELF - CHECK
Job-hunting seminar
Equipping students with the techniques and skills that will make them
competitive in their search for jobs and career enhancement.
Career Counseling
To help students know themselves, their strengths and weaknesses and
guide them in enhancing their academic training, knowledge and
technical skills to become competitive in their chosen field.
Job market is driven by knowledge and skills; so one must work for
continuing education. Cross functionality or multi-tasking of workers if preferred,
so more knowledge and skills a worker has, the more his edge is. These add value
to the competitiveness of the worker for the job.