Sl.No.

Questions
1 Tell me about yourself.
2 What Idea you have about job applied for?
3 What Idea you have about Redefine Marcom Pvt ltd?
4 What do you know about the Call Center Industry?
5 What is Inbpund & Outbound Process?
6 Why should we hire you for our company?
7 What do you understand by the term “Customer Satisfaction”?
8 What are your strengths?
9 What will you do if the customer abuses you on the phone?
10 How you handle work-pressure?
11 What is your typing skill?
12 How you rate yourself on communication skills?
13 While talking to a customer, what are the procedures you follow.
14 Do you like multi-tasking or you prefer to tackle one problem at a time?
15 What is your greatest weakness?
16 Why do you want to leave (or have left) your current job?
17 Why do you want this job?
18 How do you handle stress and pressure?
19 Describe a difficult work situation or project and how you overcame it.-for experienced person
20 How Needy candidate is ?..
21 Family Liabilities…
22 Notice period if working currently?
23 When U can join if selected?
24 What are your salary expectations?
25 What learned from mistakes
26 Are you willing to work overtime? Nights? Weekends?
27 How do you handle failure?
Points Earned out of 5
For database
Tell me about yourself.
What Idea you have about job applied for?
What Idea you have about Redefine Marcom Pvt ltd?
What are your goals for the future?
Do you work well with other people?
What can you do better for us than the other applicants?
What do you understand by ‘Database’
What is CRM?
Have u worked on CRM?
Benefits of CRM?
Are U Self-motivated?
Do U have Research skills?
What are you looking for in a job
Tell me about a suggestion you have made for your previous company
Explain how you would be an asset to this organization
What have you done to improve your knowledge in the last year
What the uses of Filter in excel
What are the uses of Paste Special option? Transpose options
If you have to merge two column content in one cell, what is the formula
What are the uses of Pivot Table in excel
How you will do web search in Google for given industries database, give few key words for that? & what will be sources?
Points Earned out of 5