FedEx Corporation

Type Public

 NYSE: FDX
Traded as
 DJTA component
 S&P 100 component
 S&P 500 component
Industry Courier

Founded 1971; 48 years ago

(as Federal Express Corporation)
Little Rock, Arkansas

Founder Frederick W. Smith

Headquarters Memphis, Tennessee

,
U.S.

Area served Worldwide

Key people  Frederick W. Smith

(Chairman & CEO)
 David J. Bronczek
(President & COO)
Products Post delivery, express
mail, freight forwarding, third-party
logistics

Revenue US$65.450 billion (2018)[1]

Operating US$4.870 billion (2018)[1]

income
Net income US$4.572 billion (2018)[1]

Total assets US$52.330 billion (2018)[1]

Total equity US$19.416 billion (2018)[1]

Number of 425,000 (2018)

employees

Subsidiaries Office, Express, Ground, Freight, Supply

Chain, Custom Critical, Trade Networks,
Services

Website fedex.com

About FEDEX:
FedEx Corporation is an American multinational courier delivery services
company headquartered in Memphis,Tennessee. The name "FedEx" is a syllabic
abbreviation of the name of the company's original air division, Federal Express
(now FedEx Express), which was used from 1973 until 2000. The company is
known for its overnight shipping service and pioneering a system that could track
packages and provide real-time updates on package location (to help in finding lost
packages), a feature that has now been implemented by most other carrier services

FEDEX Information System Technology Organization:

The key elements of FedEx are its people, structure, business processes, politics,
and culture. FedEx serves more than 220 countries and territories, connecting more
than 90 percent of the world’s gross domestic product within 24 to 48 hours. Their
greatest assets are the 290,000 men and women who work daily to fulfill the
“Purple Promise,” the collective commitment to make every FedEx experience
outstanding. Their culture has repeatedly been recognized, making FedEx one of
the best companies to work for around the world: Couriers, pilots, meteorologists,
customer service agents and package handlers are just of few of the team members
who must execute faultless to deliver the award-winning service the customers
expect.
Management:
The management section’s job is to make sense out of the many situations; either a
daily-routine problem or a non-routine obstacle. Managers setting organizational
strategy responding to the faced problems, and allocate the human and financial
resources to coordinate the work and achieve efficiency and effectiveness. Also,
creating new products and setting market strategies. With US$ 37.953 billion
revenue and US$ 1.125 billion net income, the management section applied
efficiently the successful organization strategy.

Technology:
By using the updated information technology, whether by:

Computer hardware. (Input, Processing, and Output activities)

Computer software. (Preprogrammed instructions controlling components of IS)

Data management Technology. (Software governing data in storage media)

Networking and telecommunications technology. ( Physical devices and software)

And the usage of the Internet through tracking client’s orders online, and multiples
software such as EMBRACE or Nice Performs, bar-code scanning system, and
wireless networks for tracking packages, calculating fees, maintaining customer
accounts, and managing logistics. FedEx applied the highest available technology
in order to attain the highest commitment and loyalty to customers and courier
services firm.

-As it’s shown in the figure, in order to attain the efficient business solutions, all
sections have to provide information with all other sections, by the usage of
effectiveness information system.

Information system of Fedex Company Of the important things in the corporate

world is the existence of information systems are adjustable and can be handled
by the client and the interaction with it, such as modern information systems used
by FedEx, which has been produced in the modern period of the company’s
development organizations such as interaction with customers and system disc top.
Fedex based on EIS (Executive Information Systems)

Features of an EIS
  Access to internal and external data
 What-if analysis
 Ad hoc queries
 Drill down
 Project tracking
 Colour business graphics
 Network connections, e-mail access
 High security
Indications for developing EIS
 Internal
 Need for rapid updates from different business units.
 Need to access corporate data.
 External
 Competitive, rapidly changing environment.
 Need to access external databases.
 Increasing (or fast changing) Government regulations.

My opinion about information system in this(FedEx) company :

Information system used to FedEx a comprehensive system of connecting the

sections in all areas where there are branches of the company, this system
effectively and able to support the work inside and outside the company and is
capable of activating the communication between customers and the company,
directors, employees, and can also be used to deliver messages and information
between managers and employees and customers.

How we can make development :

Information system development can be the year of the company could be the work
of the system to take on customers , managers, services, products and employees
through the work of a sub-system is to take the opinion and presented to users in
all assortment.
Recent Awards offered to FedEx:

FORTUNE magazine: No. 13 among “World’s Most Admired Companies” (2010)

FORTUNE magazine: “100 Best Places to Work For” (2010)

Dow Jones Sustainability Index – North America (2010)

FORTUNE magazine: “Top Companies for Leaders” (2009)

Technological Innovation at FedEx

COSMOS (Customer Operations Service Master On-line System) is a

computerized package tracking system that monitors every phase of the delivery
cycle at Federal Express. FedEx employees constantly input information into
COSMOS by several means.
 INTERNATIONAL INFORMATION SYSTEM
ASSIGNMENT-1

Name : Sitharthan.P

Reg.No : 118012403540

Cource Code : YBA205

Course Name : Information Management

Date : 04.02.2019

Submited To : Ms.Salomi.S
Fed Ex Information System Supply Chain: