MEDICAL MISSION WORKFLOW

MATERIALS PERSONNEL
AREA ACTIVITIES PATIENTS ACTIVITIES
NEEDED INVOLVED
1.TRIAGE  Classifies patient Supplies Team Leader:  State purpose of
and gives number -Cartolina -Julie consult.
according to type of -Pentel Pen  Get service
service. -Scissors Members number
-Small Box 6-10 am  Proceed to
MEDICINE – M# (BLUE) -Ana registration
PEDIA – P# (WHITE) Equipment -Rona area.
SURGERY – S# (GREEN) -Aizel
OB/GYNE – O/G# (PINK)
DENTAL – D# (YELLOW) 10am-1pm
BLOOD DONOR – BD# -Alice
Furniture
(RED) -Justin
-Sheena
 Directs patient to
registration

2.REGISTRATION  Transcribes Supplies Team Leader:  State personal

patient’s -Index Card -Joana information and
information (Index -Lab/Dx Request reason for
Card) and service (c/o Julie) Members consultation.
number. -Ballpen 6-10 am  Allows vital
NAME -Stabilo -Donna Balitok signs to be
ADDRESS Highlighter -Zaida taken.
BIRTHDAY
AGE/ GENDER
-Pentel Pen -Nessilyne  Get lab/dx
CONTACT NO Equipment -M. Tugangi request slip.
-BP Apparatus -Emmsy  Proceeds to
 Checks vital signs. -Stethoscope -Kate Galzote control station
BP RR WT -Pulse Oximeter -Mayflor and give request
PR TEMP SPO2 -Thermometer slip.
 Asks chief -Weighing Scale 10am-1pm
complaints. (Pedia/Adult) -Joan Garcia
 List laboratory/ -Janine Logan
diagnostic needed -Alelie
(Index Card) and -Galzote
shades (highlighter) -Korina
in lab/dx request Furniture -Quintero
slip. -Long Table :2 -Paraan
 Gives lab/dx -Chairs:12 -Bulawit
request slip to -Electric Fan -Doroteo
patient.
 Patient card stays
in the area to be
forwarded later in
the consultation
area at the nurse
station.
 Instruct patient to
approach lab/dx
control station and
present request
slip.
 AREA ACTIVITIES MATERIALS PERSONNEL PATIENTS ACTIVITIES
NEEDED INVOLVED
3.CONTROL  Checks request slip Supplies 6-10 am  Gives request
AREA for and gives number -Cartolina Team Leader: slip and get
LABORATORY/D according to type of -Pentel Pen -Minnie queue number
IAGNOSTIC laboratory/ -Scissors for lab/ dx exam.
REUEST diagnostic needed. -Small Box 10am-1pm  Pay if with other
 If with additional -Linda Liban Discounted
Lab/Dx :Charge Lab/Dx exam
Equipment
patient with  Proceed to
discount and give blood extraction
the receipt area and
 diagnostic area.
 Instructs patients to
proceed to blood Furniture
extraction area for -Table:1
laboratory request -Chairs:2
and for diagnostic
exam direct patient
to corresponding
area.

ECG :ER(Decontamination
and Isolation room)
C-XRAY/ UTZ: Radiology
Department
4.BLOOD  Announce patient’s Supplies  Wait number to
EXTRACTION number for blood -Pentel Pen with Team Leader: be called.
AREA extraction. fine tip -Melvin  If turn for blood
 Get request slip -Cotton extraction give
a. LABORATORY number then write -Wet and dry Members request slip and
REQUEST patients name in cotton 6-10 am number.
the tube. receptacle -Den  Proceed to
 Extracts blood -Tap (tube) -Ron diagnostic/ECG
aseptically then -Tube Stand -Karen area if with other
place in the -Alcohol -Mayette exam, if none
container together -Tourniquet -Girlie wait at the
with the request -Microphore -Dearly consultation
slip. Discard waste -Sharp -Sophie Ancheta area for name to
properly. Container be called.
 Inform runner to -Waste Bins 10am-1pm
deliver extracted -Syringe -Kristine
blood (per batch) to -Hand Sanitizer - Glen
the laboratory.
 Explains to patient Equipment
the number of
hours to wait
depending on the Furniture
laboratory test -Long Table:2
required. -Chairs: 12
 Instruct patient to
proceed to other
area if with
 diagnostic exams
needed, otherwise
direct them to the
waiting area for
consultation.

b. DIAGNOSTIC
 Calls patient’s Supplies Team Leader:  Wait number to be
EXAMINATION number, checks -ECG Paper -Gay called. If your turn,
request then -Ballpen give request slip.
b.1.ECG perform ECG. -KY Jelly Members: After procedure claim
(DEMS:Dec Writes patient name -Cotton -Vanessa the result and
ontaminatio in the ECG strip -Alcohol -Kleng proceed to the
n/ then give result to waiting area for
Isolation patient. Equipment consultation.
Room)  Instruct to proceed -ECG Machine  If with other d0. CXR,
at the waiting area UTZ, etc) proceed to
for consultation. If the Radiology
with additional Furniture Department.
diagnostic exam, -Stretcher
proceed to the
Radiology
Department

b.2. XRay/  Checks diagnostic  Give request and

Ultrasound Request receipt. If finished,
 Checks receipt then proceed to the
performs the procedure. consultation area
Tell the patient to wait in and wait for your
the consultation area number and name to
where all RADIOLOGIST be called
laboratory/diagnostic
exam will be forwarded
 AREA ACTIVITIES PERSONNEL PATIENTS ACTIVITIES
INVOLVED
5.NURSE  Arrange patient Supplies
STATION Index Card -Stapler
alphabetically -Staple Wire
according to family -Box
name for easy Team Leader:
access when Equipment -Leddy
attaching laboratory -Speaker
and diagnostic -Microphone Members
result. -Jen Castres
 Identifies if all -Marjorie
lab/diagnostic Furniture Palparan
result done. If YES, -Table:1 -Liezel
place patient Index -Chairs:2
Card on the
Consultation table
per service based
on patient number.

6.CONSULTATION  Calls patient Supplies Team Leader:  Wait name and

AREA number and name -Log sheet -Angela number to be
and verifies -Ballpen called. If your turn,
patient’s identity -Drug Members state purpose of
 Assists during Formulary(List of - Jade consultation.
consultation and Free Medicines) -Ballery  After Consultation,
gives health -Prescription -Joanna Galvez proceed to the
teachings -Bobby pharmacy to claim
 Performs Equipment -Eben medication as
assessment and -Speaker prescribed by
prescribes -Microphone Attending Physician
medication
 Instructs patient to
avail free Furniture
medication -Table:1
prescribed by -Chairs:2
Attending Physician
if available at the
pharmacy.
7.PHARMACY  Verifies prescription PHARMACIST  Checks
and dispense medicines
medication dispensed.