Michael Kaiser 905-242-7189

Kaiser.mike17@gmail.com

WORK EXPERIENCE

Boston Pizza
Server/Bartender, Whitby, ON October 2018 - Present
 Provide good customer service
 Communication, high attention to detail
 Handle customer complaints
 Multitasking and able to work quickly

Harris Rebar Aug. 2017 – Oct. 2018

Construction, Toronto, ON
 Completed a number of safety training courses covering, heights, tools, power equipment, etc.
 Working in a team to assemble rebar structures for buildings and being in different roles to help reach deadlines

BioSweep Canada August 2016 - August 2017

Technician, Fort McMurray, Alberta
 Trained in proper use and safety procedures before, during and after treatment
 Measure square footage properly to determine proper number of hours and machines

Mongolian Grill June 2015 - May 2016

Supervisor (Cook), Whitby, ON
 In charge of the buffet and making sure it is well stocked at all times
 Preparation, cooking and handling of food
 Always following workplace safety guidelines and safe food handling policies, making sure staff does the same
 Maintaining the inventory and keeping records of all food, supplies and equipment

Landmark Cinemas April 2013 - May 2015

Supervisor, Whitby, ON
 Trained and supported new staff in a variety of roles, teaching proper food handling and safety
 Provided excellent customer service and support to customers in several different areas of Landmark
 Monitoring stock levels and regularly inspecting the cleanliness of theatres

EDUCATION
Firefighter – Pre-service, Education & Training Graduated 2016
Durham Collage, Oshawa, ON

Sinclair Secondary School, Whitby, ON Graduated 2014

VOLUNTEER & CERTIFICATES

 Muscular Dystrophy Fill the Boot for Ajax Fire & Emergency Services
 Terry Fox – Run for Cancer Research
 Family Safety Day (Clarington)
 ACE Firefighter Environmental Stress Workshop
 Certificate in Emergency Medical Responder
 Certificate of Appreciation — Durham College Volunteer Fall Open House
 Smart Serve
 Volunteer at St. John’s Ambulance
QUALIFICATIONS
 Working at Heights, MOL Health & Safety Awareness, Workers Health and Safety
 Strong communication skills in determining customer needs and effectively resolve customer concerns.
 Able to work with a team or work with independent tasks.
 Organized with demonstrated experience completing multiple project deadlines.
 Physically fit and able to lift heavy objects.
 Open to shift work and available holidays and weekends.
 Able to remain calm when dealing with difficult or stressed customers.
 Advanced medical first responder certificate