R-19-LAB MANUAL

BUSINESS COMMUNICATION AND SOFT SKILLS

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 CONTENTS PAGE

UNIT – I LISTENING AND SPEAKING SKILLS

UNIT – II CHOOSING THE ORGANIZATION

UNIT – III BODY LANGUAGE.

UNIT – IV JOB APPLICATIONS

UNIT- V PRESENTATIONS

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 UNIT – I
LISTENING AND SPEAKING SKILLS

Learning objectives
Conversational skills (formal and informal) – group discussion. Listening to lectures,
discussions, talk shows, news programmes, dialogues from TV/radio/Ted talk/Podcast
– watching videos on interesting events on YouTube.(Presenting before the class).

CONVERSATIONAL SKILLS (FORMAL AND INFORMAL)

GROUP DISCUSSION.

LISTENING TO LECTURES,

LISTENING TO DISCUSSIONS,

LISTENING TO TALK SHOWS,

LISTENING TO NEWS PROGRAMMES,

LISTENING TO DIALOGUES FROM TV/RADIO/TED TALK/PODCAST

WATCHING VIDEOS ON INTERESTING EVENTS ON YOUTUBE.

(PRESENTING BEFORE THE CLASS).

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 UNIT – II
CHOOSING THE ORGANIZATION

Learning objectives
Choosing the organization – goal setting - time management –– leadership traits –
team work – communicating across teams- designing career and life planning

HOW TO CHOOSE AN ORGANIZATION

GOAL SETTING

TIME MANAGEMENT

LEADERSHIP TRAITS

TEAM WORK

COMMUNICATING ACROSS TEAMS

DESIGNING CAREER AND LIFE PLANNING

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 UNIT – III
BODY LANGUAGE

Learning objectives
Understanding Body Language Aspects and presenting oneself to an interviewer, Proper
handshakes.

BODY LANGUAGE ASPECTS

HOW TO PRESENT ONESELF TO AN INTERVIEWER,

PROPER HANDSHAKES.

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 UNIT – IV
JOB APPLICATIONS

Learning objectives
Writing job applications – cover letter – resume – emails – letters – memos – reports –
blogs – writing for publications.

WRITING JOB APPLICATIONS

COVER LETTER

RESUME

EMAILS

LETTERS

MEMOS

REPORTS

BLOGS

WRITING FOR PUBLICATIONS.

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 UNIT- V
PRESENTATIONS

Learning objectives
Designing presentations and enhancing presentation skills.

DESIGNING PRESENTATIONS

ENHANCING PRESENTATION SKILLS.

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