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Action to Perform - Add or replace storage hardware
Storage-System Model - CX4-120
Storage Add or Replacement Type - Add disk drive
Management Tool - EMC Navisphere Manager

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Refer to Document ID: 1286361

Content Creation Date 2010/9/6

Content Creation Date 2010/9/6
Content Creation Date 2010/9/6
 CX4 Series
Adding a Disk Module

To add a disk to a storage system, you must use the Disk Installation wizard
as described in this guide. This wizard determines if you can add disks to
your storage system, and if you can, it allows you to select where to install
them and monitors the installation process.
The Disk Installation wizard is part of the Unisphere™ Service Manager
(USM), which replaces the Navisphere Service Taskbar (NST). The USM is
available from the Powerlink® website (http://Powerlink.EMC.com) on the
CLARiiON® Tools page for the storage-system type.

If you are not running the latest version of USM, we recommend you download and
install the latest version as described in this document.

Topics include:
Š Before you start ............................................................................. 2
Š Handling field replaceable units (FRUs) .......................................... 3
Š Downloading and installing the Unisphere Service Manager ............ 5
Š Running the Disk Installation wizard.............................................. 6
Š Verifying the operation of the new disk or DAE with Navisphere
Manager ...................................................................................... 7

1
Before you start
The Unisphere Service Manager (USM) must run on a Windows host
that is:
❑ Running a supported operating system version. For supported
versions, refer to the EMC Unisphere Service Manager Release Notes.
❑ Connected to the Internet and able to communicate with the
management ports on your storage system.
❑ Running Java Runtime Environment (JRE). For supported versions,
refer to the EMC Unisphere Service Manager Release Notes. If you do
not install the correct version prior to downloading USM, the USM
setup wizard gives you the option of installing it for you.

2 Adding a Disk Module

Handling field replaceable units (FRUs)
This section describes the precautions that you must take and the
general procedures you must follow when removing, installing, and
storing any field replaceable unit (FRU).

Power issues and FRUs

Your storage system is designed to be powered on continuously. Most
components are hot swappable; that is, you can replace or install these
components while the storage system is running. Front bezels should
always be attached and each compartment should contain a FRU or
filler panel to ensure EMI compliance and proper air flow over the
FRUs.
You should not remove a faulty FRU until you have a replacement
available.
When you replace or install FRUs, you can inadvertently damage
the sensitive electronic circuits in the equipment by simply touching
them. Electrostatic charge (ESD) that has accumulated on your body
discharges through the circuits. If the air in the work area is very dry,
running a humidifier in the work area will help decrease the risk of
ESD damage. Follow the procedures below to prevent damage to the
equipment.
Read and understand the following instructions:
Š Provide enough room to work on the equipment. Clear the work
site of any unnecessary materials or materials that naturally build
up electrostatic charge, such as foam packaging, foam cups,
cellophane wrappers, and similar items.
Š Do not remove replacement or upgrade FRUs from their antistatic
packaging until you are ready to install them.
Š Before you service a storage system, gather together the ESD kit
and all other materials you will need. Once servicing begins, avoid
moving away from the work site; otherwise, you may build up an
electrostatic charge.
Š An ESD wristband is supplied with your storage system. To use it,
attach the clip of the ESD wristband (strap) to any bare (unpainted)
metal on the storage system; then put the wristband around your
wrist with the metal button against your skin.

Adding a Disk Module 3

 Š Use the ESD kit when handling any FRU. If an emergency arises
and the ESD kit is not available, follow the procedures in the
“Emergency procedures (without an ESD kit)” section.

Emergency procedures (without an ESD kit)

In an emergency when an ESD kit is not available, use the following
procedures to reduce the possibility of an electrostatic discharge
by ensuring that your body and the subassembly are at the same
electrostatic potential.
These procedures are not a substitute for the use of an ESD kit. Follow
them only in the event of an emergency.
Š Before touching any FRU, touch a bare (unpainted) metal surface of
the cabinet or storage system.
Š Before removing any FRU from its antistatic bag, place one hand
firmly on a bare metal surface of the storage system, and at the
same time, pick up the FRU while it is still sealed in the antistatic
bag. Once you have done this, do not move around the room or
touch other furnishings, personnel, or surfaces until you have
installed the FRU.
Š When you remove a FRU from the antistatic bag, avoid touching
any electronic components and circuits on it.
Š If you must move around the room or touch other surfaces before
installing a FRU, first place the FRU back in the antistatic bag. When
you are ready again to install the FRU, repeat these procedures.

4 Adding a Disk Module

Downloading and installing the Unisphere Service Manager

The Unisphere Service Manager (USM) replaces the Navisphere Service Taskbar
(NST). If you are not running the latest version of USM, we recommend you
download and install the latest version as described below.

1. From the Powerlink website, select Support > Product and

Diagnostic Tools > CLARiiON Tools > About Unisphere Service
Manager
2. On the About Unisphere Service Manager page, select the
Unisphere Service Manager link and select the option to save the
software to your host or management station.
3. In the folder where you saved the USM, double-click the executable
(.exe) file, and if necessary, click Run to start the installation wizard.
4. Follow the instructions that appear.

After you accept the license agreement, the wizard verifies that
the server is running the supported Java Runtime Environment
(JRE) version.
Š If the server is running an earlier version of the JRE, select Yes
when asked if you want to continue with the installation.
The installation wizard prompts you to download and install
the later version of the JRE from the Sun website.
Š If the server is running a later version of the JRE, the installation
wizard asks if you want to continue with the installation.
Select Yes to continue or No to quit the installation.

Important: If you select Yes, the USM may not work properly with
a later JRE version. If you select No, and manually remove the later
version of the JRE, other applications that require this version may
not work properly.

5. When the installation is complete, click Done.

Adding a Disk Module 5

Running the Disk Installation wizard
1. Start the Unisphere Service Manager by doing either one of the
following:
Š Click the Unisphere Service Manager icon on your desktop, or
Š Select Start > All Programs or Start > Programs, then select
EMC > Unisphere > Unisphere Service Manager > Unisphere
Service Manager
2. Log in to your system.
3. From the System screen, select Hardware > Hardware Installation
> Install Disk.
4. Follow the instructions that appear.

6 Adding a Disk Module

Verifying the operation of the new disk or DAE with Navisphere
Manager
1. In a browser window, start Navisphere® Manager for the storage
system by entering the IP address of one SP in the storage system.
2. In the Navisphere Manager Storage tree, locate the icon for the
storage system in which you installed the new disk or new DAE,
expand the storage-system icon, and select the Physical icon.
3. Expand the enclosure in which you installed the new disk or
expand the new DAE.
4. Verify that the new disk or new DAE and the disks that the new
DAE contains appear and are not faulted.

If you added a new 2 Gb disk or a new 2Gb DAE to a CX4 series

storage system and the new disk or disks in the new DAE do appear,
then repeat step 1 with the IP address of the other SP in the storage
system, and then repeat steps 2 through 4. If the new disk or disks
in the new DAE appear, then the new disk or the disks in the new
DAE are available for use. If the new disk or disks in the new DAE
do not appear in either case:
a. From a browser, open the setup page for one SP:

http://sp_ip_address/setup

where sp_ip_address is the IP address of the SP.

b. Scroll down to the Refresh Management Server State option,
and click Refresh Management Server State.
c. In the confirmation page, select Yes and Submit.
d. Repeat steps a through c for the other SP.
e. After refreshing the management server state for both SPs,
verify that the new disk or disks in the new DAE appear in the
Navisphere Manager physical tree when you start Navisphere
Manager for one SP, and then the other SP.

When the SPs appear in both cases, they are available for use.

Adding a Disk Module 7

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8 Adding a Disk Module