Premier University

Faculty of Business Studies

Course Title : Management Information System -351

Title of Assignment : bdpost Website

Submitted To:

Teacher’s Name : Ms. Ishrath Sharmin

Designation : Lecturer
Department : HRM
University : Premier University

Submitted By:

Program: BBA Semester: 5th

Student’s Name Student’s ID Working

Rima Paul 1703510109219 Introduction & Facilities
Rifah Sanjidah Chy 1703510109226 More facilities from website
& Lacking on the website
Ithee Paul 1703510109231 Recommendation &
Conclusion

Date of Submission- 08-12-2019

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 Table of Content
Introduction:.................................................................................................................................................. 3
Facilities of the website: ............................................................................................................................... 3
1. Services and Information ............................................................................................................... 3
2. Postal E-center: . ................................................................................................................................. 4
3. EMS Track and Trace: .......................................................................................................................... 5
4.Post Code Search: .................................................................................................................................. 5
5. Others: ................................................................................................................................................... 5
Problem/Lacking on the website:.................................................................................................................. 5
Recommendation: ......................................................................................................................................... 6
Conclusion: .................................................................................................................................................... 7
Reference: ..................................................................................................................................................... 8

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Introduction:

Bangladesh Post is a service oriented government organization working under Posts and
Telecommunications Division, Ministry of Posts, Telecommunications and Information
Technology, Government of the People’s Republic of Bangladesh. The Director General,
Bangladesh Post Office started functioning from 20th December 1971 after the emergence of
Bangladesh as a sovereign country. It is dedicated to deliver a wide range of basic postal service
and financial & ICT based digital postal service with its countrywide network .It is the only
government postal communication service holding together a country with large population.
Bangladesh Post is committed to ensure a speedy, reliable and affordable service to the people of
all walks of life. Bangladesh Post always focuses on bringing people’s happiness through
pragmatic & innovative ideas as well as uplifting of this department to a profitable.

Facilities of the website:

The Bangladesh Post Office: (Bengali: বাাংলাদেশডাকববভাগ) is responsible for providing

postal service in Bangladesh. The URL of Bangladesh Postal Servicewebsite is
http://bdpost.gov.bd/ with the technical assistance of Access to information (a2i) program of ICT
division. The website provides information about the directorate, its function, and organizational
structure, introduction of its officials, mission, vision, future plan and achievement of the
directorates. It assists general people through providing information about the different medium
of exchanging Letters, Post Card, Parcel, News Paper & Periodical, Book/Pack, Sample etc. The
website also facilitates information about the different investment scheme offered by Bangladesh
Government such as savings scheme, sanchayapatra, pension scheme, postal life insurance etc.
People also get information about the post e-center, EMS track, and honorary post card related to
postal services etc. The details of the facilities/information that the end users can enjoy are
depicted as following.
1. Services and Information
a) General Services:

The postal servicesoffer exchanging letter, business document, parcel, samples,books,

newspaper, periodicals etc. domestically and internationally through Domestic Mail Service

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(DMS), International Mail Service (IMS), Express Mail Service (EMS), Guaranteed Express
Post(GPE). Express Mail Service is an international mail service offers delivery of letters,
business documents, and samples and parcel in 43 countries around the world shorter period
of time. Location of the documents, letters etc.can be tracked over the internet. Guaranteed
Express Post (GPE) provides speedy delivery of letter and parcel within the country over the
district city and main upazillas. Information on theexpanses, rate and weight for sending letter
parcels and documents and all the details facilities mentioned above are represented in the
website.

b) Monetary Services:

BangladeshPostal Services offers investment services of different investment scheme of

Bangladesh government post directorate. It offers postal life insurance, money order, postal
order etc for general public. The website facilitates information about rate, tenor, income tax
deduction, purchase limit, required documents for Family Savings Plan (Paribarik
Sanchaypatra) Pension Savings Scheme(Pension Sanchaypatra), Three Months Tenor Profit
based Sanchaypatra, Bangladesh Sanchaypatra, Fixed Deposit and General Savings.

It also offers information about the money order and postal order servicesfor sending money
across the country. People get information about the different types Postal Life Insurance
services, tenor, profit and other related information on this.

c) Other New Services

The website provides information about Electronic Money Transfer Service (EMTS), Postal
cash card, Nogot, speed post etc. in details. Nogot is a cellphone based money transfer
services which has been inaugurated on 26th March 2019.

2. Postal E-center: Under the plan for implementation of vision 2021,government intends
to bring coordination between internal and international postal networks, development and
expansion of all post offices in the country, providing customer-friendly products and
services, expanding postal services in low-cost areas, eliminating incompatibility between
cities and villages in the use of modern information technology for developing postal
services. For this reason government has been setting up E-center for rural community passed

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 in ECNAC on 24.01.2012 and at present 8500 post office has been turned to E-center in
which people enjoy facilities of computer browsing, printing, scanning, e-mail, video
conference, allowance distribution under social security. The website facilitates the
information and list of E-center available in the different areas of the country.

3. EMS Track and Trace:

End user can track their documents through this website whether the document has been
delivered to the recipient. EMS charge is also being calculated through this website.

4.Post Code Search:

People can get the desired post code of all post office of the 07 division of the country.

5. Others:
The website also provides information of honorary postal card, general postal card of different
kinds, postal museum etc. Postal website offers different form for availing postal and financial
services offered by the Post Directorate.

A post office is a public department that provides a customer service to the public and handles
their mail needs. Post offices offer mail-related services such as acceptance of letters and parcels;
provision of post office boxes; and sale of postage stamps, packaging, and stationery.

Post office officers over 170 different products and services,spanning financial services
including savings, loans,insurance,mortgages and credit cards; government services ;broadband
and home phone; foreign currency;travel insurance; local collect, drop and Go mail services and
much more.

Problem/Lacking on the website:

 Postal Services is one of the important services for general people of a country. So the
website should design as a manner so that it attracts people and provide all the necessary
information to the end user. But if the website does not give the information as wanted or
updated time to time then people or young generation will never become aware about post
office.In this website some information has not been updated though those are changed
already. For example, the income tax on sanchaypatra interest rate has been changed by the
Government which is yet to update in the website. An example is that TIN certificate and

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 bank account is mandatory for buying sanchaypatra and this information is not updated in the
website yet.

 A website helps to attracts services of institution by providing up to date information. The

facilities that are provided by the post offices are well enough. But due to publicity of those
facilities, they are not getting popular among the general people.The website design is not
well mannered so that people do not get interested in using it.

 The Home screen of websitelooks hazy with lots of things which are not looked well.
Sometimes it get slow and hang up and ultimately unavailable for the end user.

 The website does not facilitate information and address of the post offices all over the
countries.

Recommendation:
A website is also important because it helps establish credibility of a business or company. It is
the oldest and traditional department of Bangladesh. So it should get updated with uptodate
information, should designs in an attractive manner to attract general people and should make
reach with other related information.

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Conclusion:
Bangladesh Post always focuses on bringing people’s happiness through pragmatic & innovative
ideas as well as uplifting of this department to a profitable.

Its function, and organizational structure, introduction of its officials, mission, vision, future
plan and achievement of the directorates.It assists general people through providing
information about the different medium of exchanging Letters, Post Card, Parcel, News Paper &
Periodical, Book/Pack, Sample etc.The website also facilitates information about the different
investment scheme offered by Bangladesh Government such as savings scheme, sanchayapatra,
pension scheme, postal life insurance etc. People also get information about the post e-center,
EMS track, and honorary post card related to postal services etc.Information on the expanses,
rate and weight for sending letter parcels and documents and all the details facilities
mentioned above are represented in the website.It offers postal life insurance, money order,
postal order etc for general public.Post office officers over 170 different products and services
,spanning financial services including savings, loans ,insurance ,mortgages and credit cards;
government services ;broadband and home phone; foreign currency; travel insurance; local
collect, drop and Go mail services and much more.. In this website some information has not
been updated though those are changed already.A website helps to attracts services of
institution by providing up to date information. The facilities that are provided by the post
offices are well enough.A website is also important because it helps establish credibility of a
business or company. It is the oldest and traditional department of Bangladesh.

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Reference:
 https://bdpost.portal.gov.bd/
 The Daily Prothom Alo
 https://nagad.com.bd/

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