There were two marketing agencies from PT X from Jakarta that wanted to market the new product.

The
ordered the hotel in Yogyakarta by phone. Several day afterwards they arrive in Yogyakarta,
immediately the hotel that has reserved at arrived in the hotel, they ask the receptionist about the place
of the interesting places in Yogyakarta.

The next day, they got ready to check out from the hotel and presented their new product in PT Y. at
arrive in PT Y, they went to the receptionist table and ask where the location of the room that would
they go. At arrive in the meeting room they are presented their new product after being finished then
presentation at once had their airport and go back to Jakarta.

A&E&G : Ratna

B : Tepi

C : Clay

D&F : Lia

Situation 1 (Director’s room)

B : Good morning.
  There are any purposes that you called us?

A : I will assign you to Yogyakarta to promote our new products

C : when do we have to go to Yogyakarta?

A : The day after tomorrow. Flights and accommodation will be borne ole company, but you own
that would regulate all.

B : Ok. we are ready to perform the task.

A : Congratulations on duty

Situation 2

C : Do you have a phone number for hotels in Yogyakarta?

B : I just happened last month to stay in Yogyakarta and I know good hotel. I just would book a
hotel.  You book a plane ticket.
C : Okay

Situation 3
D : Hello, good afternoon. with the Hyatt Hotel here, can I help you?
B : I want to book a room for 2 people for tomorrow Tuesday.whether there is an empty room?
D : Sorry, with whom I speak?
B : I am B from PT X
D : B Okay, wait a minute, I will check room
........
B, for a Tuesday, the rooms were full, but for Thursday there is an empty room.
B : Okay, I ordered Thursday
D : how long you be staying?
B : about 2 days
D : would you prefer smoking or no smoking?
B : I prefer for smoking room
D : how will you be paying?
B : I will pay with cash on Thursday when I come
D : okay, thanks, we wait for his arrival

Situation 4 (in Hyatt Hotel)

D : Good afternoon, how can I help you?

B : I’m B, from PT X of yesterday to book a room by phone

D : Oh, wait a minute .. oh yes, this is the key in room 301 & 302

B : Thank you.

C : Oh yeah, could tell me a good place in Yogyakarta?

B : Oh many places in Yogyakarta which can be visited. Malioboro, Jogja Kembali monument and
Prambanan

C : oh, how we can to malioboro?

D : from this hotel, you can exit and then turn right. there will be traffic lights straight a head a
head. second traffic light turn right straight a head up to find the monument. then turn left and
continue straight a head until you find the station, if you live to walk the straight a head path,
and came in malioboro.but if you're cycling you have to turn around the station.

C : how about to Jogja Kembali monument?

D : this is a place near from this hotel. First, from this hotel, you can exit and turn right. There will
be traffic light turn a right and go a head and you can find this monument in the right.

C : Ok I understand. I hope I do not get lost. thanks.

D : you are welcome

Situasi 5

C : Good Morning

E : Good morning, how can I help you?

C : I am C of the PT A would like to present our new product. Can you show me where the
location of a meeting room?
E : Oh yes, we've been waiting for you. meeting room is on the 3rd floor from here you turn right
and go straight a head. Then you will find an elevator. Go to the elevator, then after the exit
turn right after 2 room, you will find the conference room.

C : okay thanks

E : you are welcome

Situation 6

B : Good afternoon, we will present of PT A new product we are copiers. This machine is able to
copy documents at speeds 5 pieces / second. This machine not only copying but also can be
used to scan and print.

F : What product is made with advanced technology?

C : Oh sure, we are working with factories in Japan in the manufacture of this machine. in addition
we also provide 2-year warranty. guaranteed no loss if you buy products from us.

G : How much does it cost?

B : The price is 25 million for a single machine. but now we're there promo.apabila purchase 2
machines you will get a discount of 15%.

F : oh yeah? when the discount ends?

B : the end of this month

G : OK, Alright. then we will let you know again, we need to talk again with the leadership of our
company.

B : then we wait for good news. thanks ..

G : you are welcome