MUHD ZAEEM BIN ZAKARIA

Postal Address
B-03-02 Vina Residency
2850 Jln Seri Taming
Cheras,43200 Selangor
Email : zaeemzakaria@gmail.com
Phone no : 010-2268047
Linkedin : https://www.linkedin.com/in/zaeemzakaria

PERSONAL PARTICULARS:
Age : 32 years Date Of Birth : 17 June 1986
Nationality : Malaysian Gender : Male
Marital Status : Married
Permanent Residence : Malaysia

EDUCATION
1999 -2003
SMK Sekyen 5 Wangsa Maju,KL
PMR & SPM
2004 – 2005
N9 Matriculation College
Pre-University (A-Level)
2005 -2008
Universiti Putra Malaysia
Bachelor of Computer Science
Major : Software Engineering
Graduation Date : July, 2008

TECHNICAL
 Operating Systems: Linux CentOS, All Windows version
 Applications: Tomcat, Rational Rose, ClearCase, Subversion, Jenkins,Siebel
 Database Systems: SQL Server, MySQL , Oracle
 Programming Languages: Java, Java Script, XML, ABAP,HTML,C++
 Simulator Tools : RFT, RPT, SoapUi, Jmeter, Neoload, Selenium, Fidler, INQ, BPSim,
 Development & Process Methodology: Agile,Waterfall,V-Model,SDLC,ITIL.
 Certifications: ITIL (Information Technology Infrastructure Library), Six Sigma (White Belt),CTFL
(Certified Tester Foundation Level),CCNA (Certified Cisco Network Associate),PCE/CEILI
 Course Attended : CTAL-TM(Certified Tester Advance Level – Test Manager),Flex3 &
ActionScript, LISP & Allegrograph Stored Procedure, Semantic Technology
WORKING EXPERIENCE
May 2016 – Current Tata Consultancy Services (TCS) (Bangsar, Malaysia)
IT Analyst

 Oversee the NOVA Siebel App testing for Telekom Malaysia.
 Execute System integration test & User Acceptance Test for NOVA products (Telekom Malaysia)
on Siebel CRM
 Liaise with multiple apps team during execution to make sure the testing process goes smoothly
and no exception are being left out till the end
 Making sure all testing are covered and also documents especially bills and journal are correctly
updated with the latest data from Siebel.
 One of the tester that oversees CONCISE project E2E testing. This project is a replacement for
CAMS (Credit & Management System) for Telekom Malaysia
 Attend to Pre-IA meeting with other application team before any Business Enhancement
requirement become finalized.

February 2013 – May 2016 CGI Malaysia Sdn Bhd (Bangsar, Malaysia)
Sr. Test Analyst
 Create and implement test cases as well as executing regression testing
 Develop installation guidelines and provide configuration support to installed server applications
 Oversees card authorization and infrastructure testing for Shell (ISO 8583 – Card Transaction)
 Perform reviews and facilitate understanding of Change Requests (CR)
 Provide analyses into the CR and create batch script to be used for process automation on daily
task
 Implement SQL queries statements for any of the configuration needed.
 Overseeing the acceptance test being performed by SHELL tester and also 3rd party for
authorization acceptance test.
 Plan and performed benchmark & load test on the servers so that newly added
node/interchange won’t be affecting much on the current load of the servers.
 Plan out details of feasibility study for server migration of passive server to a location that is
more than 1000 km apart with the active server
 Malaysia team lead for Data Center re-allocation project. Managing a team of 4 to work closely
together with the team from Sweden and Czech Republic so that every planned activity is met
up within the projected time frame.
 Responsible to update the stakesholders on daily basis of the Data Center relocation
progression.Any blockers should be deal immediately and escalate it to the right team.
 Configure the new data center servers with the current application and making sure all test is
covered before the handover transition to the operation team.
 Perform hardware updates projects where we need to install and reconfigure few set of servers
for our POS upgrade within the test,UAT and production environment
 Provide out of office support during weekdays and weekends when there’s any UAT testing
done at SHELL site.
April 2012 – January 2013 iProperty Sdn Bhd (Midvalley,Bangsar, Malaysia)
Sr. Test Engineer
 Responsible to write test case, review test case and execute the test case for hardware,
software and application testing
 Understanding the requirement coming in from the Product Owner and translate into an
understandable test case
 Responsible to make sure all the released updates and new features to iProperty web and
application are bug free
 Initiate the test for Mobile application API and also CRM API before handing out to 3rd party
developers.
 Execute Functional, Performance, Usability, Regression & Compatibility Testing on the new
features that is being implemented onto the Agent system

January 2012 – March 2012 Touch N Go Sdn Bhd (Bangsar, Malaysia)

Sr. Test Engineer
 Responsible to design a new test framework that will be implemented on top of the current
framework
 Responsible to write test case, review test case and execute the test case for hardware and
software testing
 Responsible to run Functional and Performance test for every component that’s applicable for it.
 Responsible for the research and acquisition on testing tools for the setup of the company’s Test
Lab
 Execute Hardware Test on the new acquire reader to make sure its compatible with the NFC
chip and also the algorithm written to it.

March 2010 – December 2011 Mimos Berhad (Bukit Jalil,Selangor, Malaysia)

Test Engineer
 Responsible to review requirement book with developer to give feedback/suggestion
 Responsible to write test case, review test case and fault form.
 Revisited the test case and preparing the sanity testing for existing command to ensure it would
not be impacted by the new method.
 Responsible to setup every machine to be used for the test case
 Responsible to run Functional, Regression and Performance test for every component that being
assigned to.
 Responsible to prepare Test Summary Report, Test Plan, Traceability Matrix, Test Environment
Checklist and Test Strategy Checklist.
 Need to generate CSA report for preparing TRR and RRR process.

August 2009 – March 2010 Mimos Berhad (Bukit Jalil,Selangor, Malaysia)

Software Engineer
 Responsible to review requirement document and update it according to the changes made.
 Responsible to do initial research regarding Augmented Reality
 Responsible to write and design the workflow of the project for Requirement document.
 Given the task to design the interface for Augmented Reality Toolkit (ARUT) using C++ ,Visual
Studio and also Nokia QT.
 Responsible for enhancing the code for the performance of marker detection in ARUT project.
  Given the task to do unit test and also AdHoc test to find any defect, issue or irregularity on
ARUT project.

June 2008 – July 2009 Teliti Computers Sdn Bhd (Petaling Jaya, Malaysia)
Associate Consultant (ABAP)
 Worked on GFMAS project in ABAP module in partial cycle / warranty period. (Focusing more in
customization of program used by the Accountant General Department of Malaysia).
 Require to do customization for certain module of program to cater for the request from AGDM

LANGUAGE SKILLS
Spoken Written
English Good Good
Bahasa Malaysia Excellent Excellent

OTHERS
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