Professional Documents
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Coco Splash
Coco Splash
The name of my company is Bangladesh Beverage, BB. And the new product I m
offering is Coconut water and the name is coco Splash® primarily I will conduct my
business in Bangladesh and then I will go international marketing.
The head office of Bangladesh Beverage, BB is situated in Dhaka. And the factory will
be set up in Chittagong. So that all raw materials are available from the southern part of
Bangladesh. If needed coconut will be easy to import from Malaysia, Maldives, Srilanka,
and from some other countries.
Customer Analysis
Everybody is motivated by needs and wants and the basic factors that motivate a
person to do something some needs involve a person’s physical well being. When a
need is not satisfied it may lead to a drive. The needs for liquid for example, leads to a
thrust drive a strong stimulus that encourages action to reduce a need. Drives are
internal they are the reason behind certain behavior patterns. In marketing a product
purchase results from a drive to satisfy some need.
Some critics imply that marketers can somehow manipulate consumers to buy products
against their will. But marketing managers cannot create internal drives. Most marketing
managers realize that trying to get consumers to act against their will is a wants of time.
Instead a good marketing manager studies what consumers’ drives, needs and wants
already exists and how they can be satisfied better. Identifying customer needs and
wants is of paramount importance.
In the customer survey we identified 5 different potential customers. They are players,
service holders, students, teenagers and children who are below 12. We have taken 5
potential customers from each segment, in total 25. After analyzing our potential
customers through market survey, we found out different needs and wants from them.
First of all, we have found out how many of them actually take fruit juice and then, how
many are interested in coconut drink.
From table 1 and 2, we see that players take more fruit juice and more enthusiastic
about coconut drink (Here, we referred players, who are directly linked with games and
urban joggers who are seriously concerned about their health). They are more health
conscious and want to take energizing drinks. Most of them are aware of the features
such as full of salts, sugars, vitamins demanded by both sweating urban joggers and
serious athletes.
Service holders are moderately interested about this drink. Two of them like to take cola
drinks just because of its better manufacturing technology. But they expressed their
interest about coconut drink if it will really come naturally without artificial flavor, used by
other fruit juice manufacturer. Three of the potential customers were really interested
We found teenagers interested to take fruit juice but less interested about coconut drink.
Among our 5 surveyed consumers, we found only 1 who have taken coconut water
before. They are not yet familiar with the taste of coconut drink. We have taken their
suggestions and found out that, they are interested to take a fruit drink which will be
tasty, sweet, cool, and pungent, in one word “fun drink”.
One of our most prospective consumers will be the children who are below 12. We
found from our survey that 4 out of 5 children love fruit juice very much. But in this case
also they are not yet familiar with the taste of coconut drink. Test marketing will be
needed to make them familiar with the taste of coconut drink for the first time. Like the
teenagers, they also want their drink to be tasty, sweet and flavored with real fruit.
Competitor Analysis
We have analyzed though questionnaire both consumers’ and sellers’ perception about
our competitors important features. Average results of the marking given by the
customers and sellers are given below-
In case of share of mind, about 70% of them have gone for non-fruit beverage (Coke,
Pepsi, RC and their other flavors) and rest of the 30% has chosen fruit juice products
(Slice, Pran, Shezan, Sunfill, Denish and Starship).
Share of heart is the percentage of customers who name the competitors’ product for
buying. In responds to our questions, we found that health conscious people prefer to
buy fruit juice. About 60% of them have gone for non-fruit beverage (Coke, Pepsi, RC
and their other flavors), and rest of the 40% has chosen fruit juice products (Slice, Pran,
Shezan, Sunfill, Denish and Starship).
We know that, companies that make steady gains in market share and heart share will
inevitably make gains in market share and profitability. cocoSplash® is looking for
capturing the market share in fruit juice industry by gaining the share of mind first and
then share of heart among the prospective consumers.
In the figure below, here is a snap shot of market share we are looking for in future
through gaining the mind share and heart share of the consumers.
We are in the fruit juice industry. Thus all the fruit juice companies will be our industry
competitors. But we will consider only those companies, who are doing well in the
market. We have found out our competitors through the market survey in different
locations of Dhaka City. The main industry competitors of Coconut Drink are mango
flavor and next to orange, apple, lechee and others flavored fruit juice product.
1. Coca-cola 3. RC
a) Sprite a) RC lemon
2. Pepsi c) Upper 10
a) 7 up 4. EURO
Owners and sellers of departmental stores and grocery shops who have direct
negotiation with the consumer, suggested that if we can launch real taste Coconut drink,
it should create great market demand in the fruit drink industry.
Among the five different attacking strategies we will choose the Flank Attack strategy.
Flank attack is the major principle of offensive warfare is concentration of strength
against weakness. It works by spotting out areas where the opponent is
underperforming. We will point out the bad effects of the existing beverage products on
human health and will give emphasis on the health curing features of cocoSplash®.
Common drawbacks of the existing beverage products includes, using artificial color
and flavor, unwholesome preservatives, harmful gas for making pungency etc.
Moreover, no fruit juice in the market uses natural ingredients.
cocoSplash® is a totally new fruit drink in Bangladesh. It has a bright future through
the invention of a new cold sterilization process that retained its flavor and all its
nutritional characteristics. Micro filtration technology, which filters the water through a
medium, such as porcelain or a polyacrylic gel - that retains all microorganisms.
Any real fruit juice cannot eat after 24 hours. So to sell the coconut water we should
preserve it so that it can be sell at some days after manufacturing. so we will use FDA
approved materials to preserve the coconut juice. And it is strongly recommended that
the cane of coconut juice will be kept in refrigerator.
• cocoSplash® is more nutritious than whole milk - Less fat and NO cholesterol
• It is More Healthy than Orange Juice - Much lower calories
• It is Better than processed baby milk- It contains Lauric acid, which is present in
human mother's milk
• It is a naturally sterile - Water permeates though the filtering husk
• It is a universal donor- Its identical to human blood plasma
• It is a Natural Isotonic Beverage - The same level we have in our blood.
Ingredients of cocoSplash ®:
Coconut water, young coconut pulp, sugar, sodium metabisulphite (as preservative)
Nutrition Facts:
Servings per container 1.5 ltr;
Calories 130; Total fat 2g; Saturated fat 1g; Cholesterol 0g;
Sodium 3.7g; Total carb 30g; Sugars 8g; Protein 0g;
Calcium 4%; Vitamin C 20%; Iron 2% Potassium 44.1g;
Chloride 17.7g; Magnesium 150mg
SWOT analysis of
coco Splash®
Strength
Weakness
Coconut Water is a newly invented product. So, customer awareness will be less;
Firstly, lot of promotional activities has to be done and it will increase initial cost,
which will turn into loss for this product in early stage;
Lots of competitors exist in soft drinks market, we have to vie with existing
competitors as well as potential competitors;
We have no direct competitors, who are supplying in the present market. That's
why; we don’t have a benchmark for our product to compare our standard. But,
we can compare standard with other form competitors;
People of the third world country like Bangladesh are not as much as health
conscious in comparison to developed countries;
Although children are the main customers of the fruit juice product but they don’t
have enough idea about the taste of coconut water.
Opportunities
Threats
Most commercial production today is carried out in Indonesia, the Philippines and
Thailand, using high-temperature/short-time pasteurization (the same technology used
in UHT long-life milk). But thermal processing has a drawback - it eliminates not only the
risk of bacteria, but also some of coconut water's nutrients and almost its entire delicate
flavor. This severely limits the product's marketability. Unfortunately, its mainstream
appeal on the Bangladesh market is going to be extremely limited.
1. Identifying and profile distinct groups of buyers who differ in their needs and
preferences (market segmentation).
2. Select one or more market segments to enter (market targeting).
3. For each targeted segments, establish and communicate the key distinctive
benefits of the company's market offering (market positioning)
Market Segmentation
Marketing segmentation is the process of dividing the total market in to market groups
consisting of people who have relatively similar products needs. The purpose is to
design a marketing mix that more precisely matches the needs of individuals in a
selected market segment.
The segmentation approach differs from the total approach because it aims one
marketing mix at one segment of a total market rather than directing a single marketing
mix at a total market.
Segmentation process
Segment Identification:
We have identified five different segments. They are players, service holders, students,
teenagers and children who are below 12. Players are health conscious and want to
take energizing drinks. Service holders want coconut drink to come totally naturally
without artificial flavor, used by other fruit juice manufacturer. Their preference features
were basically safety, natural, freshness and sweetness. Color and sweetness of other
juice attract students most. Teenagers are interested to take a fruit drink, which will be
tasty, sweet, cool, and pungent. Children below 12 also want their drink to be tasty,
Segment Attractiveness:
cocoSplash® has identified its market segment opportunities, we have evaluated the
various segments and decided how many and which ones to target. In evaluating
segments we have to look at the segments attractiveness indicators. To find out the
segment attractiveness we have considered some characteristics of the segments.
Through our market survey, we found three segments to be most attractive and
appropriate. They are players, service holders and children below 12.
Segment Profitability:
From the segment attractiveness, we see that three segments to be most attractive and
appropriate. They are players, service holders and children below 12. Players will buy
this product more because of its energizing and nutritious features. Moreover, sports
drinks are now the most rapidly expanding sector of the world's soft drink industry.
Safety and natural flavor will drive service holders to purchase cocoSplash. It will be a
sweetened real coconut flavor drink with coconut chunks, which will attract children
below 12 more. Along with the growth of sales volume, total profitability will go up.
Segment Positioning:
We found out a unique customer needs and characteristics, which emphasizes on the
all-natural flavor of coconut water. cocoSplash® focuses on the Value proposition, the
one thing that makes it different than any other fruit drinks. It is the one reason we think
consumers will by the product. The central benefit of cocoSplash® is its all natural
Base of Segmentation
Market Targeting
cocoSplash® cannot serve all customers in a broad market like soft drink market. The
customers are too numerous and diverse in their buying requirements. cocoSplash®
needs to identify the market segments it can serve effectively. We have examined levels
of segmentation, patterns of segmentation, market-segmentation procedures, and
cocoSplash® is embracing target marketing. Here sellers distinguish the major market
segments, target one or more of these segments and develop products and marketing
programs tailored to each. Instead of scattering our marketing effort, we focus on the
buyers; we have the greatest chance of satisfying.
Selective specialization:
In Selective Specialization the
firm selects a number of segments
each objectively attractive and
appropriate. There may be little or
no synergy among the segments
but each promise to be a
moneymaker. Primarily,
cocoSplash® is going to target
mainly three segments, Players,
service holders and children below 12. Because, through our market survey, we found
these three segments to be most attractive and appropriate. Players are health
conscious and want to take energizing drinks. Service holders want coconut drink to
come totally naturally without artificial flavor, used by other fruit juice manufacturer.
Three of the potential customers were really interested about coconut drink. Their
preference features were basically safety, natural, freshness and sweetness. Coconut
water is very health friendly and works as medicine. Children who are below 12 might
be most prospective consumers. Children love fruit juice very much. But in this case
also they are not yet familiar with the taste of coconut drink. Test marketing will be
needed to make them familiar with the taste of coconut drink for the first time. They
want their drink to be tasty, sweet and flavored with real fruit.
Positioning
No company can win if its product and offering resembles the offerings. Today, most
companies are guilty of strategy convergence- namely undifferentiated strategy.
cocoSplash® must pursue meaningful and relevant positioning and differentiation.
This Coconut drink’s offering must represent a distinctive big idea in the mind of the
target market. This will also bring new features, new convenience and enjoyments.
Yet even when a company succeeds in distinguishing itself, the differences are short-
lived. Competitors are quicker than ever copying good ideas; therefore cocoSplash®
constantly think up new value-adding features and benefits to win the attention and
interest of choice-rich, price prone consumers.
cocoSplash® will normally reformulate its marketing strategies and offerings with
Economic conditions change, competitors’ launch of new assaults and product passes
through new stages of buyer interest and requirements. Consequently, strategies
appropriate to each stage in the product's life cycle will develop. The goal is to extend
the product's life and profitability, keeping in mind that the product will not last forever.
Package
Name:
cocoSplash®
Memorability:
The name cocoSplash is easy to keep in memory. Because it is and is a very easy
word and easy to pronunciation. So people will not find difficulties to remind the name
when they go to the market.
Meaningful:
cocoSplash® has a good meaning. Here the word coco comes from the word coconut,
the main raw material and the word Splash means spray or wet. The ultimate meaning
of cocoSplash® stands the soft wet spray of coconut water. So we can say there is a
good meaning of the product name which is an uncommon and match with the product.
Adaptability:
The name cocoSplash® is not related with culture, religion, emotion politics or any bad
symbol. So it has a great chance to be adapted with any country, any culture, to any
religion or any location of the world. So we can say the name has the adaptability
dimension.
Protactability:
The name is registered that’s why there is a ® with the name so the name looks like
cocoSplash®. So it is the intellectual property right of the company. No other company
will be able to use the name. If any other company tries to do so it will give the right to
go for legal steps.
Logo:
Memorability:
The Logo is easy to memories. Because there is a combination if fun and color in the
logo. Fun is the presence of snapped coconut to represent “O” which makes the logo
more attractive. The large& red S in the middle of the logo. So people will be able to
remember the logo.
Adaptability:
In the logo there is no symbol of any specific culture, religion or any other bad sign or
symbol. So is easy to adapt to anywhere in the world to adapt.
Transferability:
The logo is transferable to anywhere in the world. Because it does not carry any bad
symbol. And the meaning of the logo will be same allover the world. The coconut is
edible to anywhere of the country as well as anywhere of the world. The meaning is that
the cocoSplash® comes from nature (coconut) so people will attract by the clarity and
purity of the beverage.
Protactability:
The logo is also registered so that there is a ® in the top of the logo. So the company
has an intellectual property right. So no other company will be able to copy the logo. If
so cocoSplash® has the right to go for legal action.
Slogan
Meaningful:
Here the slogan is “….essence of natural freshness”. It has a good meaning that can
attract customer. The meaning says that this drink is from the core of nature. That
means the drink comes from coconut. It says all it’s are fresh and that fresh is from the
core of nature.
Adaptability:
In the slogan the cocoSplash® is promising to give the freshness in the drink from the
core of nature. Natural things are always acceptable in all over the world. So the slogan
with such promise is expected to be adaptable all over the world.
Transferability: The promise of the slogan is transferable. Because in the slogan, the
company is promising to customer to give the touch of freshness from the core of the
nature. This promise is expected and accepted to all people. So we can say that the
slogan is transferable.
Protactability:
The slogan is registered so that there is a ® at the end of the slogan. So it gives the
intellectual right so that no other company can copy the slogan.
Color:
Page 31 Bangladesh Beverage
Memorability:
Color of the drink cocoSplash® is something different from other drink in the market. It
is not clear like water but little white. So people will remember the color.
Meaningful:
The meaning of such color is that it is not artificial. The color says that the product is
real.
Adaptability:
The color may be moderately adaptable. Some people may not accept the color as it is
not 100% clear. But some people will accept. So we can say it is moderately adaptable .
Transferability:
The color of coconut water is same allover the country as well as all over the world. So
as like its adaptability, transferability is also moderate.
Protactability:
The color of a drink is not protractable because it cannot be registered. So the color of
cocoSplash® not protactable. Any other company can launch this business and this
company will not be able to protect it.
Package:
Meaningful:
The cane says the meaning of the package in the package there is a picture of coconut
tree and coconut and the color is green matched with green coconut. That means it
everything in the cane is coconut water.
Adaptability:
The cane is acceptable. Because it can protect the quality of the beverage and the color
and design is matched with the main product.
Transferability:
This type of cane is common allover the world so people of any corner of the world of
the country will accept it.
Protactability:
The package is not possible to register. So it is not possible to protect
Advertisement Media:
To become successful it is not enough to produce the best quality product or providing
the best service, to survive and to become the market leader it is necessary to inform
people about the best thing of the product or service and to attract people
cocoSplash® has segmented its market based on demography, like Players, Service
Holders, Students, Teenagers and Children below 12 and patient. All these are
reachable by newspaper.
cocoSplash® has decided to give its advertisement on TV, Outdoors and in newspaper.
Some reasons for choosing newspaper are as follows:
If we analyze the target customers of cocoSplash® we can say that, most of them are
educated and newspapers are the necessary part of their lives. As cocoSplash® has
target customers more than one geographic location of the country, by newspaper they
can reach to its target customers with their advertisement. So, they must be informed in
a polite manner. So, newspaper can play an important role to do it.
Flexibility: Newspaper has flexibility on the advertisements they offer. First, they are
flexible in terms of requirements for producing and running the advertisement.
Newspaper ad can be written laid out, and prepared in a shorter time then many other
media.
Acceptance: It is natural that people has more trust on something written and if it is in
any reputed newspaper its trustworthiness reaches to very high. And this tradition is
more in Bangladeshi people. So by using newspaper cocoSplash® can have a good
acceptance to its target customers.
Prothom Alo and The Daily Star. cocoSplash® has chosen this newspaper to put their
advertisement because it has the highest circulation and this newspaper has a good
acceptance to the middle class and upper middle class people and to lots of other
people. So it will be easy to reach its target customers by using The Daily Prothom Alo
and The Daily Star. In Bangla newspaper class, The Daily Prothom Alo and in the
English newspaper class, The Daily Star has the highest circulation.
The Advertisement
Message:
In an advertisement the target people should be attracted by the USP (Unique Selling
Proposition). The Message that is presented to the Target Customers should have the
link with that USP.
Between these two sentences there is a picture of a man standing under the open sky
spreading two hands. This picture says that the customers are happy and are freed to
choice.
In the second day same picture will go in newspaper but with a picture of the cane of
cocoSplash® with more information of the cocoSplash® and instruct to go to page
three.
Where the main newspaper advertisement will be printed.
In this advertisement there is a picture where the cane is in water that means the
cocoSplash® is as pure as water and all the information about the cocoSplash®
and some pictures of coconut tree is also present.
The color combination of the advertisement makes it more attractive. The color is
mainly dominated by green and watercolor.
Visibility: The advertisement has the highest visibility. The size and color combination
make the advertisement more attractive. It will take two days first day just in the first
In the second day there will be an ad in the front page and in the 3 rd page there will be
the main advertisement. So visibility will be high. The pictures and color combination
and the placing of the advertisement make the advertisement more visible.
Promise: in the advertisement we are promising to give the natural freshness. It also
promises to give iron calcium protein calories Vitamin C and magnesium. It also
promises for no fat no artificial color and no artificial flavor. And also some promises
about health.
Simplicity: The advertisement got the simplicity. The whole advertisement is easily
described by a simple picture format.
Frequency:
The advertisement will placed once a month in two different newspapers to get the
maximum reach.
Cost:
The cost will be approximately Tk.160000 (Tk.5000 per Column X Inch) including
commission in The Daily Prothom Alo.
The Story
To successful in marketing the story should have Relevance, Originality and Impact
fullness. (ROI.)
Relevance: the story is related to the product here the intention to steel of coconut
and players with cocoSplash® are relevant with the product.
Wide coverage of local market: If the board can be placed in perfect place it is
possible to make it effective for twenty four hours that means for days and night. A GRP
showing that could yield exposure to an equivalent of 100 percent of the marketplace
daily.
[Source: Advertising & Promotion: An integrated marketing Communication Perspective,
G E Belch and M A Belch, 6th Edition]
Less cost: Although outdoor advertisement is very costly in international context but in
Bangladesh perspective outdoor advertisement is less costly than many other media.
In out door advertisement we will go for billboards and posters.
In the billboard there is a man standing spreading his two hands under the open sky.
And bellow the picture there is a sentence “ Human body urges for natural touch” and
below this sentence there is a picture of cane of cocoSplash® and a glass of coconut
water. That represents that this demand of body will be meet by cocoSplash®
In the poster there are more information about cocoSplash® . About coconut water its
benefits. There is a picture of a cane in the water and some pictures of coconut trees.
These posters will be posted all over the country
Trade promotion:
Consumer Promotion:
We will arrange free sampling in school, college and universities to inform about this
new product and to give them real taste we will offer them cocoSplash® and a real
coconut to taste and thus we will prove our novelty.
Creating valueProduct
for thereengineering
product by quality dimension
elements, to create differentiation and competitive edge.
Element Perfo Fea Confor Reli-ability Dur-ability Service Style
rmance tures mance and
design
Product
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3. Channel of distribution:
6. Third party sources: We will give award to the man of the match in different sports
programs and in international sports events.