Date : 13-02-2017

Subject : MCTC Software Update instructions

Contents : What do you need?

Preparing the USB memory stick
Installing the update
Troubleshooting

What do you need?

 MCTC-Software Update File (mctc-[version]-[information].muf)
 USB memory stick with FAT32 Filesystem
 MCTC 2.x compatible MCTC Controller
The MCTC 2.x software can only be installed to the newer type CPU module. If your
MCTC Controller serial number is 34472 or higher you can proceed to install. In case
your MCTC Controller serial number is lower please contact Movacolor or your
distributor for a CPU Module Upgrade.
The MCTC Controller serial number can be found on a label at the side of your MCTC
Controller.

Preparing the USB memory stick

 Copy the MCTC-Software Update File to the root of the USB memory stick.
 Safely remove the USB memory stick from your computer, according to your operating
system

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Installing the update
 Power down the MCTC Controller using the power switch, and wait for the power led to
be off.
 Insert the prepared USB memory stick in the MCTC Controller
 Power on the MCTC Controller using the power switch
 Wait until the controller is completely started
o You should see the booting screen, update screen and then production screen.
 Verify the software version by opening the user login screen (1) and checking the version
number (2).

 To remove the USB memory stick safely, perform either of the following sequence:
o Login as “Supervisor” or higher, navigate to the “USB Options”, select “Remove
USB stick” and wait for the message “USB Stick can be safely removed”. Remove
the USB memory stick.
o Power down the MCTC, Remove the USB memory stick, Power up the MCTC.
 Check the configuration and/or reconfigure your MCTC Controller.

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Troubleshooting

“The software update is not performed”

1. You have multiple update files in your USB memory stick, blocking the update system to
choose the correct one.
- Clean the files and keep only the wanted update, and try again.
2. Your USB memory stick is not FAT32 formatted or somehow otherwise not compatible
- Please try another USB memory stick
3. Your MCTC Controllers CPU Module is not compatible.
- Please verify by checking “Prerequisites”

“The software update is performed but it is not a fresh install”

By default the update process will try to keep the configuration, recipes, materials and logs.
In case you want to force that everything is removed before the update, you can add an
empty file on the USB memory stick named “mctc-clean” (Note: no file extension), in the
“Preparing the USB memory stick” step.

“After performing a software update my USB memory stick is reported to have a problem”
You did not remove the USB device properly, please check the step in the “Installing the
update” to remove the USB memory stick safely.

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