Professional Documents
Culture Documents
Improving Career Development
Improving Career Development
March 2017
Suggested Citation
Hedge, J.W. and Rineer, J.R., (2017). Improving Career Development
Opportunities Through Rigorous Career Pathways Research. RTI Press Publication
No. OP-0037-1703. Research Triangle Park, NC: RTI Press. https://doi.org/10.3768/
rtipress.2017.op.0037.1703
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Contents
About the Author i
Abstract ii
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RTI Press: Occasional Paper Career Pathways 3
advancement, work roles, employment security, work words, if employees are provided with training and
location, and work–life balance—and the relative development opportunities and can envision a path
importance of these factors may change during the to advancement within their organization, they will
course of a career. Thus, workers are continually stay. Conversely, if they obtain new skills and abilities
reinterpreting how they perceive the work experience but perceive little chance to move ahead within their
and the career success they have had. organization, they may look elsewhere.
A person’s career path can be defined as the sequence From a talent management perspective, the goal
of work positions or roles that they hold over their is not necessarily to keep employees working for
lifetime (Walker, 1980). Consequently, career paths the same employer throughout their entire careers;
can take many different forms, and employees might the changing context of work has already shifted
pursue any number of available career pathways away from this model. However, if employees
emanating from their current positions, depending perceive formal, clearly defined opportunities
on how well those paths align with individual career for advancement, they will be motivated to work
goals and the needs of the organization. Also, an harder for the duration of their tenure, and will be
individual’s career path can and does change over more likely to stay with one organization longer.
the course of a career, and therefore, the defining Organizational advantages include lower turnover
characteristic of career paths and their use in rates—and, with a continually developing pipeline
organizations is the career movement of individuals of talent, organizational performance will improve
over time (Cao & Thomas, 2013; Carter, Cook, & and companies will be better prepared to move well-
Dorsey, 2009). In this respect, then, an important trained employees into the positions of resigning
emphasis within a career pathways framework is on employees.
career growth.
According to a recent employment survey, lack of
Career growth measures the degree to which a career opportunity is the primary reason employees
person perceives that their organization supports say they leave an organization, whereas 5 years ago,
them in meeting their career-related needs, and if unsatisfactory pay was the leading reason people
the organization reinforces their accomplishments quit (CEB, 2015). In fact, about 70 percent of those
through promotions and compensation (Weng, surveyed said they were dissatisfied with growth
McElroy, Morrow, & Liu, 2010). Research has opportunities at their companies. In addition, a new
shown that employees who report more career survey from Korn Ferry Hay Group (2016), which
growth opportunities are more committed to their examined forms of compensation beyond base salary,
employers and are less likely to leave and search for benefits, and bonuses, found that career development
work elsewhere (Weng & McElroy, 2012). Critically, and training topped the list of human resources (HR)
both the employee and the employer benefit when an strategies that employers say they plan to emphasize
organization offers tangible opportunities for career this year.
progression. Organizations can demonstrate support
A strong career development and progression system
for employee development by providing programs
will recognize that careers are neither static nor
and opportunities that help employees develop their
developed in a vacuum. Workers’ decisions about
functional skills and managerial capabilities, but
their career moves are determined by current skills
this translates into lower attrition and improved
and interests, as well as previous work histories
performance only when employees perceive that the
and long-term plans for the future. Changes in
organization offers jobs or positions that match their
organizations affect how individuals’ careers unfold,
career goals and interests. In fact, organizational
and changes in employees’ expectations may
support for development has been shown to relate to
influence how organizations design and implement
increased turnover intentions when perceived career
career development programs. A career pathways
opportunity in the organization is low (Kraimer,
model provides a bridge or collaborative framework
Seibert, Wayne, Liden, & Bravo, 2011). In other
for the organization and the individual. Adopting
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4 Hedge and Rineer, 2017 RTI Press: Occasional Paper
a career pathways framework can help guide the support, work–life balance, career growth and
development of a person’s competencies to increase satisfaction, and views about career pathways. Focus
their employability while helping organizations should be placed on how these views differ across
build talent strategically, maintain engagement, and industries, which we believe will enable us to better
improve retention. When organizations approach the understand and study differences in career paths and
use of employee career paths as a joint venture with career path perspectives.
the employees, employees receive the experience they
To understand the employer perspective, research
seek to grow their careers while organizations build
should also gather data from HR managers about
the capabilities needed for their businesses to thrive.
views on the usefulness of career pathways systems,
and their organization’s approaches to using career
Where Do We Go from Here?
pathways systems to guide career development
Although the career pathways framework has existed
and talent management. Although we speculate
for decades, surprisingly little empirical literature
that a career pathways framework is used by some
is available that sheds light on its effectiveness as
organizations in a variety of industries, little data
a structure and function for supporting career
exists to confirm this general belief. Consequently,
progression and talent management activities
it will be important to identify similarities and
within organizations. Most career pathway models
differences across industries regarding their adoption
currently in use are either theoretical (e.g., Fein,
of career pathways systems, to gain insight into how
2012) or descriptive (e.g., National Association of
these systems are used and to understand additional
Electrical Distributors, 2013; US Department of
perspectives on their usefulness as a framework for a
Labor, 2016). Both are useful, but neither provide a
variety of HR management functions.
data-based perspective that can advance research and
practice. Moreover, although considerable research To move the field forward, we hope to stimulate a new
continues and adds to our knowledge base on career and heightened focus on career pathways to support
development, few research studies have linked the and guide career development. Our objective is to
interplay of these career-relevant variables in the focus attention on how individuals and organizations
workplace with career pathways progression and rely on career pathways in the workplace to guide and
career success. support career development and career progression.
In so doing, the paper underscores the importance
Our objective is to describe an empirically grounded
of using a career pathways perspective to support
framework that identifies the factors that facilitate
people’s progression through their career lives,
and inhibit career development, growth, and success,
recognizing that career pathways frameworks are
within a career pathways system; and that describes
as important for incumbent workers as for workers
the relationships that exist among factors. From
just entering the workforce, and are still relevant
both a research and operational perspective, it will
near the end of a person’s formal career and beyond,
be beneficial to understand how individual and
when employees make decisions about their lives
organizational factors interact and influence career
in retirement (Wang, Zhan, Liu, & Shultz, 2008).
progression and talent management within a career
Creating a more holistic, data-driven perspective on
pathways framework. In this work, we propose two
career progression—for individuals, organizations,
complementary career pathways research streams,
and the workforce development community—
one that examines the pathway from the employee’s
increases the likelihood that sound, equitable, and
perspective and one that examines the pathway from
beneficial decisions will be made by both employee
the employer’s perspective.
and employer at all levels of the career pathways
First, to understand the employee perspective, framework.
we need to explore the attitudes and behaviors
of employees related to factors such as career
performance, career management, organizational
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RTI Press: Occasional Paper Career Pathways 5
Career Pathways
Program
Characteristics
Work-Life
Factors
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6 Hedge and Rineer, 2017 RTI Press: Occasional Paper
have the greatest influence on employees’ career For example, one construct included within the
development. Such programs should: Career performance perceptions/behaviors category
• Require that clear criteria for advancement are is perceived employability, which refers to one’s
developed and communicated to employees perception of their ability to function successfully
in a role and be able to move between occupations,
• Inform training and development offerings
thus remaining employable throughout a lifetime.
• Emphasize a collaborative employee–employer De Vos et al. (2011) describe employability as the
approach “continuous fulfilling, acquiring or creating of work
• Undergo continual evaluation through the optimal use of competencies” (p. 439).
These competencies include not only the individual’s
• Take into account the employee’s nonwork demands
set of knowledge, skills, and abilities needed to
We anticipate that these career pathways program adequately perform job tasks and successfully execute
characteristics will play a critical role in translating job-related responsibilities, but also those required for
positive organizational characteristics and individual adapting to changes in the internal and external labor
career management factors into tangible career market. An individual’s employability is achieved and
growth experiences. Specifically, we expect the key strengthened by acquiring the competencies valued
aspects of career pathways programs noted above by current and future employers, and thus embodies
to moderate the relationship between positive an individual’s career potential. In the current career
organizational characteristics and career growth, as environment, researchers suggest that employability is
well as the relationship between individual career a critical condition for career success (Fugate, Kinicki,
management factors and career growth. In other & Ashforth, 2004; Hall, 2004; van der Heijde & van
words, when an effective career pathways structure is der Heijden, 2006); hence, employability should be
in place to guide the career growth process, positive measured in our comprehensive career development
organizational factors, such as supervisor support, model.
and individual career management strategies, such
Appendix A also lists organizational factors that
as career planning, will improve career growth for
have been shown to affect career development, such
workers.
as person–organization fit, which plays a role in
determining who joins particular organizations, as
Testing the Proposed Employee-Focused
well as who decides to stay. Meta-analytic research
Model
has shown that job applicants’ perceptions of
To test the individual-level model, data collection
person–organization fit predict their attraction to
efforts should focus on gathering quantitative
organizations as well as their job pursuit intentions.
survey data on the attitudes and experiences of
Perceived person–organization fit is also related
employees. The first step is to develop and validate
to hiring intentions on the part of employers.
a scale to measure employees’ experiences of, and
Employees’ fit perceptions are also related to
perspectives on, career pathways programs within
organizational commitment, intentions to quit,
their organizations. This will help determine how
and actual turnover (Kristof-Brown, Zimmerman,
career pathways fit into a broader, comprehensive
Johnson, 2005).
framework of career development in the workplace.
In Appendix A, we present a number of constructs Work-life factors are also defined in Appendix A.
associated with the factors depicted in Figure 1 that These factors include work–life balance, work–life
would be useful to measure to test our proposed conflict, and work–life enrichment. Research has
model. This is not an exhaustive list; however, these shown that both work and nonwork factors impact
constructs provide a good starting point because employees’ career decisions. Individual career
research has demonstrated their impact on people’s management strategies (e.g., career insight, career
careers. planning) and constructs related to career growth and
career satisfaction (e.g., career goal progress, career
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RTI Press: Occasional Paper Career Pathways 7
advancement satisfaction) are also included. Future management systems and a career pathways system in
studies will need to collect data from employees in the workplace. In particular, the model suggests that
a wide variety of industries, job types, and job levels job analyses and competency modeling activities help
to understand which aspects of career development define the job requirement parameters for both the
are more universal and which are more specific to a recruiting/selection function and the delineation of
given context. Moreover, focus on a demographically career paths, while the presence of a career pathways
diverse employee population will be essential to help system in an organization may, in turn, influence
understand the reasons for divergent experiences recruitment success. Once career paths have been
of employees based on age, gender, and other identified, they provide structure for detailing the
demographic characteristics. education, training, and experience components that
drive success at each career path position. Together,
A Comprehensive Employer-Focused Model these factors influence employee attitudes about
of Career Development their jobs and their organizational commitment, as
We view successful career pathways in the workplace well as subsequent individual and organizational
as a joint venture between employees and their performance.
employers. Therefore, it is important to measure
The model also depicts feedback loops to support
organization-level policies and practices that affect
evaluation, revision, and improvement at both the
workers’ career trajectories. Our employer career
individual and organizational levels. Evaluation must
pathways model, shown in Figure 2, broadly depicts
focus not only on the training and development
the potential interplay between a number of talent
Organizational
Needs
Assessment
Employee Organizational
Recruiting and Performance
Selection Evaluation
Employee
Performance
Evaluation
Training and
Development
Needs
Assessment
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8 Hedge and Rineer, 2017 RTI Press: Occasional Paper
and needs assessment processes, but also on the We also recommend measuring multiple dimensions
characteristics of the career pathways system. In of performance, including task performance—
the employer-focused model, the aspects of career the technical aspects of a person’s job—as well as
pathways programs expected to affect employee and contextual performance, which contributes to the
organizational development and performance are the social and psychological core of the organization. As
same as in the individual-level model: clear criteria with the employee-focused model, data should be
for advancement; the use of career pathways for collected from employers representing a variety of
informing training and development; collaboration industries to gain insight into how career pathways
between employee and employer; program programs can best be implemented and developed in
evaluation; and consideration of nonwork demands. a wide variety of settings.
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RTI Press: Occasional Paper Career Pathways 9
Employee-focused career pathways research will to the chief executive officer/senior executive level,
demonstrate which factors facilitate and inhibit and only men and women who do not have children,
employees’ career development. For example, data countering the popular misconception that women’s
may show that certain career-related behaviors (for progress is thwarted only because of their focus on
example, career exploration or career planning) family rather than career.
are more strongly related to career growth and
Because of the lack of diversity at the top of many
satisfaction than others. This information will not
organizations, women and other underrepresented
only inform future research, but also identify steps
groups often lack access to the informal networks
employees can take to maximize their career growth
that provide important information about what
opportunities. In employer-focused research, data
is required to get ahead (Catalyst, 2004; Catalyst,
can show how career pathways systems relate to
2006). Older workers also face challenges related
important HR functions as well as outcomes such as
to advancement; they can be overlooked in hiring
employee job satisfaction and turnover intentions.
and promotion. Interestingly, research has shown
that perceived age discrimination is related to lower
Societal Impact
levels of employee engagement among workers of all
The overarching goal of the proposed research is
ages (James, McKechnie, Swanberg, & Besen, 2013).
to increase the transparency of career pathways
Formalized career pathways programs leave less room
processes, with a focus on the factors that allow
for discrimination (as well as unconscious biases)
employees to reach their career goals and enable
in performance management decisions, potentially
employers to attract, develop, and retain the best
improving both individual employee outcomes
talent. Understanding how to prepare people for job
and aggregate employee attitudes that can lead to
success throughout the lifespan will not only lead to
enhanced organizational performance.
better outcomes for them, but will also increase the
capacity of organizations that know how to harness Increasing the transparency of the processes involved
and develop that talent to improve organizational in determining one’s career trajectory can help
performance. This work supports a more globally level the playing field for employees all across the
competitive business landscape, especially in today’s demographic spectrum. We anticipate that testing
dynamic and rapidly changing marketplace. our proposed models will support a line of research
that will increase access to opportunities and promote
This research is also intended to generate knowledge
career growth and success. Testing is also expected
that can be used to increase the proportion of women
to enhance the employers’ knowledge about how
and underrepresented minorities in fields in which
to implement career pathways systems that will
they are currently underrepresented, such as STEM
reduce bias and enhance organizational performance
(Science, Technology, Engineering, and Mathematics)
by supporting the growth and development of all
fields, as well as in leadership roles across industry
employees.
sectors. It has long been thought that the gender
and racial gaps in business success are attributable
to differences in qualifications and goals. According Conclusions
to this tenet, if women and minorities had the right The workplace has changed dramatically during
education, training, work experience, and aspirations, the last several decades, and changes continue
they would be able to advance at the same rates today. These transformations have reduced the
as others. However, research has shown that this universality of the traditional career model; instead,
reasoning is flawed. For example, a study by Catalyst a very different career landscape has evolved. Career
(2010) showed that even with equivalent education, pathways can provide some much-needed structure
training, work experience, and aspirations, women for career development and progression for the
start their postgraduate careers at lower levels than individual and organization and, if done effectively,
men and advance at slower rates. This holds true even can reflect the needs of both employers and
when examining only men and women who aspire
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10 Hedge and Rineer, 2017 RTI Press: Occasional Paper
employees. Career development enables companies Our goal is to provide both a foundation and
and employees to determine the appropriate career stimulus for additional research on career pathways.
pathways and navigate them together. When Increasing the transparency of the processes involved
organizations approach employee career paths as joint in determining one’s career trajectory can increase
ventures with their employees, both parties benefit: access to opportunities for all employees, regardless
Employees receive the support they seek to grow of age, race, gender, and other demographic
their careers, and organizations build the capabilities variables. We believe that advances in research and
needed for business success. Our objective with development in this field will strengthen access to
this research paper has been to encourage new opportunities and promote career growth and success
perspectives on workplace career pathways—one that for workers. At the same time, it will help employers
links a career pathways framework to an improved implement or strengthen career pathways systems
understanding of the factors that facilitate and inhibit that will simultaneously reduce bias and enhance
career development, and one that includes individual, organizational performance by supporting the growth
organizational, and workforce development and development of their employees.
perspectives.
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Job analysis and competency Job analysis A purposeful, systematic process for collecting
modeling information on the important work-related aspects
of a job
Competency modeling Identifying core competencies required for
performance across some or all jobs in an
organization
Employee recruiting and selection Recruiting Actions organizations take to generate applicant
pools, maintain viable applicants, and encourage
desired candidates to join those organizations
Selection Process of evaluating candidates for a specific job
and selecting individuals for employment based on
certain criteria
Organizational needs assessment Needs assessment methods Procedures for collecting needs assessment
information, including focus groups, surveys,
observations, organizational records, public
information
Training needs assessment Training needs assessment components Include organizational analysis (e.g., training
climate, available resources), requirements analysis,
task and knowledge, skills, and abilities (KSA)
analysis, person analysis, instructional objectives
Performance appraisals Performance appraisal purposes, Systematic description of job-relevant strengths
characteristics and weaknesses within and between employees or
groups
Organizational performance Financial indicators Margins, growth, market share
RTI Press Publication No. OP-0037-1703. Research Triangle Park, NC: RTI Press. https://doi.org/10.3768/rtipress.2017.op.0037.1703
RTI Press: Occasional Paper Career Pathways 15
Appendix B. Proposed Constructs for Testing the Employer-Level Career Development Model (continued)
Construct/HR Function Category Construct Brief Definition
Employee attitudes and Perceived organizational support Employees’ general belief that their work
perceptions organization values their contributions and cares
about their well-being
Turnover intentions Employees’ attitudes and/or behavioral intentions
about leaving their current positions
Employee performance Task performance Effectiveness with which job incumbents perform
activities that contribute to the organization's
technical core
Contextual performance/organizational Activities that contribute to the social and
citizenship behaviors (OCBs) psychological core of the organization; behavior
that (1) goes beyond the basic requirements of the
job, (2) is to a large extent discretionary, and (3) is
of benefit to the organization
RTI Press Publication No. OP-0037-1703. Research Triangle Park, NC: RTI Press. https://doi.org/10.3768/rtipress.2017.op.0037.1703
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