AIA SOW Davyn PDF

RFP: MICROSOFT DYNAMICS GREAT PLAINS IMPLEMENTATION
SERVICES AND MANAGED SERVICES
Prepared by:
Jared Trim
52 Nanan Street
Aranguez
Trinidad & Tobago
(868) 674-9788
Date: 31st July 2019
Expires on: 30th September 2019

Argyle International Airport Inc. Statement of Work
Davyn Confidential Page 2 of 30
Software and Implementation Services 7/31/2019 1:43 PM

TABLE OF CONTENTS
Table of Contents .......................................................................................................................... 3

Statement of Work........................................................................................................................ 5
Document Overview ................................................................................................................. 5
Background .............................................................................................................................. 5
Project Success Factors ............................................................................................................. 7
Services and Deliverables .......................................................................................................... 7
Term and Termination .............................................................................................................. 8
Fees and Payments ................................................................................................................... 8
Fees .......................................................................................................................................... 9
Payment Schedule .................................................................................................................... 9
Signatures............................................................................................................................... 10
Appendix A - Project Scope .......................................................................................................... 11
Areas and Users within Scope.................................................................................................. 11
Location ........................................................................................................................................................ 11
Companies.................................................................................................................................................... 11
Software and Modules Considered in Scope ............................................................................ 11

Microsoft Dynamics GP 2018 Modules – Complete Listing ......................................................................... 12
Appendix B: Services Pricing ........................................................................................................ 14

Project Activities and Detailed Pricing ..................................................................................... 15
Appendix C: Software and Support Plan Pricing............................................................................ 19
Appendix D: Assumptions, Team Members and Responsibilities ................................................... 20
Project Assumptions ............................................................................................................... 20
Project Team .......................................................................................................................... 22
Appendix E: MIcrosoft Accreditation letter................................................................................... 24
Appendix F: References ............................................................................................................... 25
Appendix G: Davyn Employee profiles .......................................................................................... 26

Executive Team ............................................................................................................................................ 26

Project Managers ......................................................................................................................................... 27
Senior Business Analysts .............................................................................................................................. 28

STATEMENT OF WORK
This Statement of Work (“SOW”) and any exhibits, appendices, schedules, and attachments define the
relationship between Davyn Limited (“Davyn”) and Argyle International Airport (“AIA or Client”)
(collectively referred to as “Parties”) and sets forth the Services to be performed by Davyn related to
the implementation of Microsoft Dynamics GP (“Project”).
DOCUMENT OVERVIEW
The following Appendices are attached to, and are hereby incorporated into this SOW by reference:
Appendix A: Project Scope. Describes high level solution functionality, locations and
users.
Appendix B: Services Pricing. Summarizes expected services fees.
Appendix C: Software and Support Plan Pricing. Summarizes software and

enhancement fees.
Appendix D: Assumptions and Responsibilities. Describes key responsibilities and

assumptions that are the basis of this SOW.
Appendix E: Microsoft Accreditation Letter
Appendix F: References
Appendix G: Davyn Employee Profiles
BACKGROUND
Davyn has created this SoW based on AIA’s requirements as set forth in their July 4th 2019 RFP titled,
“Request for Great Plains Proposal (RFP)”.
REQUIREMENTS
AIA requires a fully integrated solution to automate the following business functions:
• Finance – General Ledger, Accounts Receivables, Accounts Payables, Bank Reconciliation,

Project Accounting

• Inventory Management
• Vendor Management
• Fixed Assets
• Human Resource Management
• Budgets
• Supply Chain – Sales and Purchasing
• Cheque Printing
• Grant Management
• Debit/Investment Management
• Customer Contract Management
• Integration of access control entry and exit times to Dynamics GP’s HR module
RECOMMENDATIONS
Davyn will deploy the following Solutions to meet AIA’s needs:
1. Microsoft Dynamics GP
2. eOne Solutions: We are also recommending the following add-on from eOne Solutions to
meet specific your specific needs:
• Smartlist Builder and SmartView - these are ad-hoc reporting tools which allow your
employees to easily report and drill into Dynamics GP data. It also makes reporting
widely available without consuming Dynamics GP licenses
• Extender - A tool that allows for the addition of fields to GP windows and building of
extra windows and brand-new data entry screens without the need for programming
code
• Davyn Employee Self Service Portal - an online solution that allows you to track and
manage leave, job letters, performance management and supply requests with ease
while also providing staff with access to important policy documents electronically
• Sierra Databridge Import Utility Module – This software will be used to integrate time
stamp data from AIA’s electronic access control system to Dynamics GP’s HR module.
It will integrate a CSV file or SQL to GP’s SQL database
BENEFITS
The implementation of Microsoft Dynamics GP will provide AIA with the following benefits:
• Improved efficiency
• Improved reporting resulting in better decision making
• Fully integrated solution

• Dynamics GP will not have to be purchased which means the project cost would be lower when
compared to purchasing another Enterprise Resource Planning solution
PROJECT SUCCESS FACTORS
The following factors will contribute significantly to project success:

• AIA management (Executive Sponsor) support throughout the duration of the project.
• Active, consistent and dedicated involvement from AIA Key Users throughout the duration of
the project.
• Visibility and accountability to project tasks, timelines and deliverables are critical components
to a successful implementation. Regular project status meetings will be a key process during
the implementation. Regular status meetings will be scheduled either biweekly or weekly
depending on the stage of the implementation. Davyn and AIA teams will participate in the
creation of the project status reports and participate in the scheduled meetings. Status
meetings will be held through conference calls or onsite meetings.
SERVICES AND DELIVERABLES

When this SOW is duly executed by both Parties, Davyn will provide Services to AIA and assist in related
system configuration, Modifications and implementation as set forth in Appendix A – Project Scope.
Davyn will work collaboratively with AIA and the respective AIA departments to deliver these Services.
Services will be provided both on site at AIA facilities and at Davyn’s facilities as required.
Davyn will provide project management oversight and coordination of a specialized team of consulting
resources. AIA will also provide project management oversight to coordinate and ensure AIA
participation in this project. Please refer to Appendix D for project assumptions and responsibilities.
Davyn’s delivery of the Services and the fees set forth herein, and each party’s obligations hereunder
are dependent on the involvement of the internal AIA implementation team including but not limited
to, the ability to provide accurate and complete information as needed, timely and effective
completion of the responsibilities, the accuracy and completeness of the assumptions and timely
decisions and approvals by the AIA management as set forth herein.
The SOW project schedule and budget information is a best estimate based on information furnished
to Davyn by Client as of the Effective Date (as defined below) and all changes to current schedules will
be proactively managed. However, notwithstanding anything to the contrary contained within (i) the
MSA, (ii) this SOW or (iii) any appendix of such, any changes to this SOW must be done through a

Change Request. Cost and services estimates will be updated as necessary from time to time subject
to discussion and written agreement by both parties.
TERM AND TERMINATION
The term of this SOW begins on date of contract signature (the “Effective Date”) and ends on the date
when the Close Out Presentation and Report is delivered (the “End Date”). The Close Out Report
represents the last activity identified in Appendix A under the section “Project Activities and Detailed
Pricing”.
FEES AND PAYMENTS
• 100% of software and enhancement are due on the Effective Date.

• 20% deposit of Services is due on the Effective Date and will be applied at a minimum of 20%
of each invoice until it is consumed. Any remaining balance at project completion will be
refunded.
• All services performed by Davyn under this SOW are provided on a time and materials basis
and invoiced to Client according to the terms set forth in the MSA.
• Actual expenses (hotel, flight, travel, parking, etc) will be billed for on-site visits.
• Any services requested for delivery during weekend or after-hours will be billed at 1.5 times
the rates quoted in the Proposed Budget. After hours work must be pre-approved by the
client.
• Davyn will stop all work when Client Account Receivable (AR) exceeds US$3,000 over 30 days
old.
• All other fees will be invoiced and are payable according to the terms set forth in the MSA.

FEES
The following table is a summary of the fees relating to this SOW. This is summarized from Appendix
B – Services Pricing and Appendix C – Software and Support Plan pricing.
Summary Software and

Estimated
Services
(USD)
Services 81,650
Software 78,570
Software Support Plan 12,894
Total Project Fee 173,114
PAYMENT SCHEDULE
The following payment schedule is based on the terms previously outlined.
Timing Description Amount
With Signed Contract Retainer – 20% of the services in US Dollars $16,330 USD
With signed Contract 100% of Software and Support Plan in US Dollars $ 91,464 USD
Weekly Billing Services are billed as delivered. The retainer is applied to 20% of each
invoice due until it is consumed

Deposit Requirements (at contract signature): Bank Information:

• 100% of Software US Dollars:
Wire Instructions will be provided
• 100% Support Plan
• 20% of Services
SIGNATURES
By signing this document, each of the Parties agrees it has read, understood and agrees to be bound
by all the terms and conditions of this SOW.
THIS SOW SHALL BE BINDING UPON THE CLIENT AND DAVYN ONLY AFTER EXECUTION BY DAVYN.
Argyle International Airport Inc. Davyn Limited
Signature: Signature:
Printed Name: Printed Name:
Title: Title:
Date: Date:

APPENDIX A - PROJECT SCOPE
This Appendix provides details of the project scope.
AREAS AND USERS WITHIN SCOPE
LOCATION
The scope of this project is to implement Microsoft Dynamics GP for AIA at their head office. The server
will be based at the AIA offices in Kingstown.
COMPANIES
This Project includes the implementation of one company (database) for AIA.
SOFTWARE AND MODULES CONSIDERED IN SCOPE

The following modules will be implemented:
Foundation and Financial Management

General Ledger
Multicurrency Management
Payables Management
Receivables Management
Bank Reconciliation
Fixed Assets
Supply Chain Management

Purchase Order Processing/Receiving
Purchase Requisitioning
Sales Order Processing
Human Resources
Human Resources module
Davyn Employee Self Service
eOne
Smart List Builder and Smart View
Extender

Business Intelligence and Reporting \ Collaborative Workspace

Management Reporter – Financial reporting
SQL Reporting Services
Sierra
Databridge Import Utility Module
MICROSOFT DYNAMICS GP 2018 MODULES – COMPLETE LISTING

The following is a complete module listing of all of the Microsoft Dynamics GP components you get
with your purchase
Financial Management Supply Chain Management Business Intelligence &

Reporting
General Ledger with AFA Unlimited Mgmt. Reporter
Invoicing Designer User
Account Level Security Sales Order Processing w/ Adv. Unlimited Mgmt. Reporter
Invoicing Viewer User
Fixed Asset Management
Extended Pricing Analysis Cubes Library
Intercompany Advanced Analysis Cubes
Order Management Library
National Accounts
Inventory Control
Multicurrency Management Configuration and
Bill of Materials Development
Analytical Accounting Purchase Order Modifier with Visual Basic for
Processing/Receivings Applications
Revenue/Expense Deferrals
Landed Cost Customization Site License
Bank Reconciliation Integration Manager -
PO Generator Conversions
Electronic Banking Suite Connector for Microsoft
Requisition Management Dynamics
Safe Pay
Cashbook Bank Management Human Resource

Management
Electronic Bank Management Human Resources Unlimited
Employees
Electronic Reconciliation
Management Payroll (US) Unlimited
Employees
Payables Management
Payroll Direct Deposit
Receivables Management
Federal Magnetic Media
Customer/Vendor
Consolidations
Payroll Connect
Lockbox Processing
Position Control
Refund Checks
HRM Self Service Suite
Grant Management
Encumbrance Management
Field Level Security
Dynamics Process Server

APPENDIX B: SERVICES PRICING
This Appendix summarizes project delivery service fees.

Phase Hours Amount
Project Mgmt 92 13200
Analysis 89 11125
Design 57 7225
Development 161 20125
Deployment 193 26675
Operation 26 3300
Grand Total 618 81650
The above fees do not include project expenses such as travel, lodging, meals, or document production
costs. Travel time and expenses will be billed separately as incurred. AIA authorizes Davyn to make
the necessary travel arrangements required to deliver these Services. Should AIA cancel or request a
change to the defined and scheduled engagement, AIA agrees to be responsible for any and all travel
related charges or cancellation fees. Davyn agrees to use commercially reasonable efforts to minimize
these fees.
AIA understands that the above constitutes an estimate only, and that the actual performance of the
aforementioned Services may differ. If the Services required exceed the initial quote, the Davyn
Project Manager will notify the AIA PM. Additional services will be subject to discussion and written
agreement by both parties. The additional Services will be billed at the rate provided in the table
below.
RATE TABLE
The following table shows Davyn’s standard billing rates for various service types. This proposal
includes services listed with an asterisk.
Service Type Rate Per Hour

(USD)
Project Management* 150
Advisory Consulting/Management Consulting 150
Standard Consulting* 125
Custom Development 150

PROJECT ACTIVITIES AND DETAILED PRICING

The following table provides a list of consulting activities that are planned for an implementation at
AIA. These activities may change during the implementation based on AIA’s specific requirements,
subject to agreement by both parties.
Amount
Function Phase Task Description Hours (USD)
Proj Mgmt 0 - Project Mgmt Change Management Meeting 2 300
Proj Mgmt 0 - Project Mgmt Project Management - Kick-off 2 300
Proj Mgmt 0 - Project Mgmt Project Management - General 40 6,000
Project Management - Status
Proj Mgmt 0 - Project Mgmt Meetings 24 3,600
Status Meetings - Consultant
Proj Mgmt 0 - Project Mgmt Participation 24 3,000
Bus Process Analysis - Grant
Finance 1 - Analysis Management 2 250
Finance 1 - Analysis Bus Process Analysis - Finance 8 1,000
Fixed Assets 1 - Analysis Bus Process Analysis - Fixed Assets 4 500
Human Res 1 - Analysis Bus Process Analysis - HR 4 500
Bus Process Analysis - Requisition
Purchasing 1 - Analysis Management 8 1,000
Purchasing 1 - Analysis Bus Process Analysis - Purchasing 8 1,000
Field Services 1 - Analysis Bus Process Analysis - Field Service 8 1,000
Sales 1 - Analysis Bus Process Analysis - Sales 8 1,000
Technical 1 - Analysis Architecture Assessment 2 250
Finance 1 - Analysis Chart of Accounts Design 2 250
Finance 1 - Analysis Report Review Meeting - Finance 4 500
Human Res 1 - Analysis Report Review Meeting - HR 2 250
Report Review Meeting -
Purchasing 1 - Analysis Requisition Management 1 125
Purchasing 1 - Analysis Report Review Meeting - Purchasing 1 125
Sales 1 - Analysis Report Review Meeting - Sales 1 125
Human Res 1 - Analysis Fit Gap Analysis 4 500
Finance 1 - Analysis Fit Gap Analysis - Finance 4 500
Fit Gap Analysis - Requisition
Purchasing 1 - Analysis Management 2 250
Purchasing 1 - Analysis Fit Gap Analysis - Purchasing 4 500
Sales 1 - Analysis Fit Gap Analysis - Sales 4 500
Fixed Assets 1 - Analysis Fit Gap Analysis - Fixed Assets 4 500

Human Res 1 - Analysis Power User Overview - HR 4 500

Finance 2 - Design Design Doc - Grant Management 2 250
Finance 2 - Design Design Doc - Finance 8 1,000
Fixed Assets 2 - Design Design Doc - Fixed Assets 4 500
Human Res 2 - Design Design Doc - HR 8 1,000
Design Doc - Requisition
Purchasing 2 - Design Management 4 500
Purchasing 2 - Design Design Doc - Purchasing 8 1,000
Field Services 2 - Design Design Doc - Field Service 8 1,000
Sales 2 - Design Design Doc - Sales 8 1,000
Technical 2 - Design Architecture Design Document 2 250
Technical 2 - Design Security Matrix Template Review 1 125
Proj Mgmt 2 - Design Design Presentation 2 300
Proj Mgmt 2 - Design Project Planning Meeting 2 300
Finance 3 - Development Data Template Review - Finance 2 250
Data Template Review - Fixed
Fixed Assets 3 - Development Assets 1 125
Human Res 3 - Development Data Template Review - HR 2 250
Sales 3 - Development Data Template Review - Sales 2 250
Leave and Accrual Workshop
Human Res 3 - Development Session 4 500
Finance 3 - Development Pilot Test Script Review - Finance 2 250
Pilot Test Script Review - Fixed
Fixed Assets 3 - Development Assets 1 125
Human Res 3 - Development Pilot Test Script Review - HR 2 250
Pilot Test Script Review - Requisition
Purchasing 3 - Development Management 2 250
Purchasing 3 - Development Pilot Test Script Review - Purchasing 2 250
Sales 3 - Development Pilot Test Script Review - Sales 2 250
Technical 3 - Development Software Installation - Core GP 4 500
Software Installation - Mgmt.
Technical 3 - Development Reporter 2 250
Fixed Assets 3 - Development Setup & Config - Fixed Assets 4 500
Finance 3 - Development Setup & Config - GL, AR, AP, BR 8 1,000
Human Res 3 - Development Setup & Config - HR 8 1,000
Setup & Config - Requisition
Purchasing 3 - Development Setup & Config - Purchasing 8 1,000
Field Services 3 - Development Setup & Config - Field Service 16 2,000

Extender 3 - Development Setup & Config - Extender 5 625

Sales 3 - Development Setup & Config - Sales 8 1,000
Review and Upload Data - COA & GL
Finance 3 - Development History 8 1,000
Finance 3 - Development Review and Upload Data - Bank 4 500
Review and Upload Data -
Finance 3 - Development Customers 4 500
Human Res 3 - Development Review and Upload Data - HR 4 500
Finance 3 - Development Review and Upload Data - Open AP 4 500
Finance 3 - Development Review and Upload Data - Open AR 4 500
Finance 3 - Development Review and Upload Data - Vendors 4 500
Fixed Assets 3 - Development Review and Upload Data - Assets 8 1,000
Finance 3 - Development Modify Form - Cheque 4 500
Sales 3 - Development Modify Form - Invoice 4 500
Modify Form - Requisition
Purchasing 3 - Development Modify Form - Purchase Order 4 500
Finance 3 - Development Custom Report Creation - Finance 8 1,000
Financial Report Creation - Mgmt.
Finance 3 - Development Reporter 8 1,000
Proj Mgmt 4 - Deployment Cutover Checklist Planning 2 300
Finance 4 - Deployment Training - Grant Management 2 250
Finance 4 - Deployment Training - Accounts Payable 6 750
Finance 4 - Deployment Training - Accounts Receivable 6 750
Finance 4 - Deployment Training - Admin - Finance 4 500
Human Res 4 - Deployment Training - Admin - HR 2 250
Finance 4 - Deployment Training - Bank Reconciliation 4 500
Fixed Assets 4 - Deployment Training - Fixed Assets 6 750
Finance 4 - Deployment Training - Foundation & Reporting 4 500
Human Res 4 - Deployment Training - Human Resources 8 1,000
Finance 4 - Deployment Training - Management Reporter 4 500
Purchasing 4 - Deployment Training - Requisition Management 4 500
Purchasing 4 - Deployment Training - Purchasing 8 1,000
Field Services 4 - Deployment Training - Field Service 16 2,000
Sales 4 - Deployment Training - Sales 8 1,000
Finance 4 - Deployment Training- General Ledger 4 500
Finance 4 - Deployment Testing - Finance 8 1,000
Config and Testing - Sierra
Technical 4 - Deployment Databridge 35 6,825

Fixed Assets 4 - Deployment Testing - Fixed Assets 4 500

Purchasing 4 - Deployment Testing - Requisition Management 4 500
Purchasing 4 - Deployment Testing - Purchasing 8 1,000
Sales 4 - Deployment Testing - Sales 8 1,000
Proj Mgmt 4 - Deployment Quality Assurance Review Meeting 2 300
Finance 4 - Deployment Final Config - Grant Management 2 250
Finance 4 - Deployment Final Config - Finance 2 250
Fixed Assets 4 - Deployment Final Config - Fixed Assets 2 250
Final Config - Requisition
Purchasing 4 - Deployment Management 2 250
Purchasing 4 - Deployment Final Config - Purchasing 2 250
Field Services 4 - Deployment Final Config - Field Service 4 500
Human Res 4 - Deployment Go Live Cutover - HR 4 500
Go Live Cutover - Requisition
2
Purchasing 4 - Deployment Management 250
Purchasing 4 - Deployment Go Live Cutover - Purchasing 4 500
Sales 4 - Deployment Go Live Cutover - Sales 4 500
Finance 4 - Deployment Go Live Cutover - Finance 8 1,000
Finance 5 - Operation Post Go Live Assistance - Finance 4 500
Post Go Live Assistance - Fixed
Fixed Assets 5 - Operation Assets 4 500
Human Res 5 - Operation Post Go Live Assistance - HR 4 500
Post Go Live Assistance - Requisition
Purchasing 5 - Operation Management 4 500
Purchasing 5 - Operation Post Go Live Assistance - Purchasing 4 500
Sales 5 - Operation Post Go Live Assistance - Sales 4 500
Proj Mgmt 5 - Operation Close Out Presentation and Report 2 300
Total 618 81,650

APPENDIX C: SOFTWARE AND SUPPORT PLAN PRICING

This Appendix lists the prices of the software and support plan to be purchased.
Software Quantity Price Total

Dynamics GP
Full User 30 $ 1,800 $ 54,000
Limited User 23 $ 360 $ 8,280
Davyn Employee Self Service - 1 Year
Subscription 320 $ 12 $ 3,840
Microsoft SQL Server 2012 Standard Runtime

Edition
Client Access License 43 $ 125 $ 5,375
eOne Solutions
Smartlist Builder 1 $ 1,010 $ 1,010
Smart View 1 $ 1,300 $ 1,300
Extender Standard 1 $ 1,270 $ 1,270
Sierra
Databridge Import Utility Module: Intended for
integrating time stamp from access control to
Dynamics GP 1 $ 3,495 $ 3,495
Total Software $ 78,570
Quantit
Yearly Support Plan y Price Total
Microsoft Dynamics GP 1 Year 18% 12,178
eOne Solutions 1 Year 20.0% 716
Total Support Plan $ US 12,894
Total Software and Support Plan &

Subscriptions - USD $ US 91,464

APPENDIX D: ASSUMPTIONS, TEAM MEMBERS AND RESPONSIBILITIES
This Appendix describes key project assumptions, general client responsibilities, general Davyn
responsibilities, and project success factors.
PROJECT ASSUMPTIONS
• Per AIA’s request this SOW is based on an implementation of a Microsoft Dynamics GP on a

database server located at AIA’s office in Kingstown.
• The Microsoft Sure Step methodology will form the basis of this implementation.
• AIA is solely responsible for extracting the data from any current system and populating the
data templates provided with correct data. If you require Davyn’s assistance in performing any
data cleansing or data manipulation in order to populate the templates, this will be handled
by the change management process.
• AIA will be provided with a Davyn Employee Self Service (ESS) Quick Setup Guide to guide the
ESS setup process
• Converted data will be checked by AIA staff for consistency and accuracy before any
production processing can begin in the go live environment.
• AIA will use standard functionality where reasonably possible; areas where AIA wishes to
preserve unique business processes will be addressed through detailed Analysis workshops.
• All networking, workstations, printers and other hardware and software will be made available
by AIA to support design, development and implementation of the system. This infrastructure
will be supported by AIA throughout the project.
• AIA will provide adequate training facilities either onsite or offsite, reasonably deemed
acceptable by Davyn as an effective learning environment which includes individual
workstations for each user and trainer, and privacy from external activities or disruptions.
• Appropriate AIA resources will be available throughout the duration of the project to perform
the following tasks:
o Identify and document AIA business processes where necessary
o Participate in training per the schedule to be provided
o Participate in Business Process Analysis sessions
o Assistance in preparation and deployment of User Acceptance Test plans and testing

o Review and approve project documents in a timely manner
o AIA’s Project Manager will participate in weekly status meeting and review/contribute
to project status reports
• Rescheduling and cancellation of resources will require a minimum of 3 working days

notification. Failure to meet the 3 day policy may result in billing for the scheduled time at the
current project rate.
• AIA will communicate to Davyn any changes in the project and business process. AIA will
appoint a team to align or develop and document business processes.
• For the purposes of support, AIA will allow remote connectivity to the Microsoft Dynamics
GP application and database servers.

PROJECT TEAM
A number of individuals from both AIA and Davyn will comprise the project team. It is important that
the right people are selected from your organization for this effort. We recommend the following roles
for the project.
Position Description Responsibilities
Executive A senior executive or • Provides leadership on culture and values
Sponsor business owner who is • Owns the business case
responsible for the • Keeps project aligned with organisation's strategy
success of the project. and portfolio direction
• Governs project risk
• Works with other sponsors
• Focuses on realisation of benefits
• Recommends opportunities to optimise cost/benefits
• Ensures continuity of sponsorship
• Provides assurance
• Provides feedback and lessons learnt
Project Planning, execution and • Assist with development of the project plan
Manager closing of the project • Managing the project stakeholders
according to the stated • Managing the project team
objectives • Managing the project risk
• Managing the project schedule and tasks
• Managing the project budget
• Managing the project conflicts
• Change Management
Business Overall business expert • Dedicated substantially or full time to the project
Lead and go to person for the • Provide advice and guidance with respect to the
project. business processes and requirements
• Execute tasks
• Produce deliverables
• Become the overall solution expert
• Change Management
Team Lead A business expert in an • Provide advice and guidance with respect to their
area or department of functional area (ie accounts, sales)
the business (ie. • Execute tasks
Accounting Manager) • Produce deliverables
• Become the solution expert for their area
Team An individual who will • Executing tasks
Member be contributing to the • Produce deliverables
project delivery and
success.

Davyn will supply the following resources for the project
Position Description Responsibilities

Executive A member of Davyn’s • Provides leadership on culture and values
Sponsor Management team who • Governs project risk
oversees project delivery • Works with other sponsors
• Focuses on realisation of benefits
• Recommends opportunities to optimise
cost/benefits
• Ensures continuity of sponsorship
• Provides assurance
• Provides feedback and lessons learnt
Project Planning, execution and • Development of the project plan
Manager closing of the project • Work closely with AIA Project Manager
according to the stated • Manage Davyn resources working on the project
objectives • Managing the project risk
• Managing the project schedule and tasks
• Managing the project budget
• Managing the project conflicts
Lead Primary consultant(s) • Provide recommendations and guidance with
Consultant who will be assigned to respect to the business processes and
the project for its requirements
duration • Recommend best practices where applicable
• Execute tasks
• Transfer knowledge to the AIA stakeholders
Consultant Provides business and/or • Provide recommendations and guidance with
technical knowledge and respect to the business processes and
expertise (Subject Matter requirements
Expert) • Recommend best practices where applicable
• Execute tasks
• Transfer knowledge to the AIA stakeholders
Developer Creates reports, • Write/create objects
modifications, • Provide documentation
integrations and • Troubleshoot bugs and issues
applications

APPENDIX E: MICROSOFT ACCREDITATION LETTER

This is a letter from Microsoft confirming Davyn’s competencies in Microsoft’s Cloud and ERP
solutions.
IN RESEARCH.APP, YOU CAN CREATE SHARED WOR

APPENDIX F: REFERENCES
1.) Laughlin and De Gannes (Trinidad)
Contact Name: Firaz Mohammed
Position: ICT Manager
Contact: 1 868 734 6887
Email: firaz_mohammed@ldgtt.com
Website: http://ldgtt.com/
2.) Servus Limited (Trinidad)
Contact Name: Adesh Ramdeen
Position: IT Manager
Contact: 1 868 355 5562
Email: adesh.ramdeen@servus.co.tt
Website: http://servus.co.tt/
3.) Bermudez Biscuit Company Limited
Contact Name: Kurt Lange
Position: IT Manager
Contact: 1 868 684 8266
Email: kurt.lange@bermudezltd.com
Website: http://mybermudez.com/

APPENDIX G: DAVYN EMPLOYEE PROFILES

While this is not a representation of the full Davyn team, it gives an idea of the expertise and senior
resources which can be allocated to this project. We also have a resource which was responsible for
implementing Dynamics GP for another airport in the Caribbean region.
EXECUTIVE TEAM
DERRICK VILLENEUVE – DIRECTOR OF STRATEGY

Derrick’s track record of successfully selling and implementing Dynamics
solutions is fueled by his passion for productivity and desire to assist
companies to improve their operational efficiency by leveraging technology.
He is able to quickly diagnose sales and implementation impediments and
thereby gain the trust of prospects and customers alike.
• Co-Owner of Davyn
• 18 years of ERP experience including 5 years at Microsoft
• Bachelor of Commerce from Ryerson University, Toronto, Canada
• Microsoft Certified Trainer – the highest level of certification attainment possible for an
individual in the Microsoft Partner Network
• FRx 6.7 Reporting Design
• Dynamics GP Financials
• Dynamics GP Inventory & Order Processing
• Dynamics GP Manufacturing Applications
• Dynamics CRM Applications
• Dynamics CRM Customization and Configuration
• Microsoft - Presales Assessment – ERP
• Microsoft - Sales Specialist Assessment – ERP

PROJECT MANAGERS
DANYA GIBBONS
Danya Gibbons has over ten years’ experience in System Analysis, Design and
Implementations and has worked on numerous ERP implementations
throughout her career. She has been a Senior Business Analyst with Davyn for
over three years. Her core specialization is in Customer Relationship
Management, HR & Payroll and Contract Lifecycle Management. Having worked
for a large insurance firm, she was instrumental in the implementation of their
CRM and BI applications. This was one of the contributing factors that fostered
Danya's passion for a career executing similar projects. Danya is also a certified
Microsoft Dynamics Professional in both Microsoft Dynamics CRM and
Microsoft Dynamics GP HR & Payroll. While she fully enjoys the technical side of implementations, she
is very enthusiastic and enjoys the interaction with project teams and individuals who share her
passion. This has led to her new role as a project manager within Davyn as she is passionate about
building and sustaining relationships and being able to assist clients in finding solutions to their day-
to-day challenges.
• Microsoft Certified Professional:

o Microsoft Dynamics GP – Payroll and Human Resources
o Microsoft Dynamics CRM 2015 Applications
o Microsoft Dynamics Implementations
JOEL KOWLESSAR
Joel Kowlessar is a project management professional with more than seven years of experience. He
has an extensive background in planning and managing cross-functional business operations and
technology projects. Joel has managed a broad array of projects within the manufacturing and
distribution industry ranging from software implementations, e-commerce implementation, plant
equipment installations and product launches.
Having been extensively trained in change management, Joel has developed exceptional leadership,
communication and customer service skills that are required to successfully take charge of major
projects within a customer centric organization.
Academically, he has earned a Bachelor of Science in Business Information Technology, a Master of

Business Administration and is currently pursuing the internationally recognized PMI Project
Management Professional certification.

SENIOR BUSINESS ANALYSTS
NAFEEZ MURADALI
A holder of a Diploma in Information Systems, Nafeez has over 21 years’
experience in a variety of senior level roles. A well-rounded professional with
a background in Accounting and Information Technology that supports his
experience in deploying the Manufacturing, Distribution, Point of Sales, Payroll
and Human Resources modules.
• Over 21 Years of experience with 14 directly related to the

implementation and support of Enterprise Resource Planning
solutions.
• Microsoft Certified Professional
o Dynamics GP Financial
o Dynamics GP Installation & Configuration
o Dynamics GP Inventory & Order Processing
GREGORY CHEE
Greg’s experience includes senior level management roles in food
distribution and manufacturing environments, as well as IT consulting across
a range of business environments including both public and private sectors.
He has a passion for using appropriate technology to achieve business goals
and has a firm grasp of communicating on both technical and non-technical
levels. He understands that people are at the centre of the effective and
successful use of technology. Over his career, he has been responsible for
the implementation and supervision of multiple IT solutions, including
Microsoft Dynamics™ GP. His skills include Database Programming and
Design, Reporting, and End-User Application Development. Gregory's
strengths are in the areas of Database Programming, Business Process Analysis and Improvement, and
developing customized User-friendly Business Intelligence Solutions using Crystal Reports, SQL
Reporting Services and SQL Analysis Services.
• Over 13 Years of ERP experience


o Microsoft SQL Server 2008 – Implementation and Maintenance

o Microsoft Dynamics GP – Financials
o Microsoft Dynamics GP – Installation and Configuration
o Microsoft Dynamics GP – Inventory and Order Processing
• Microsoft 2011 Presales Assessment – ERP
RENNECIA BARRAN
Having worked for a Mortgage Company, Rennecia was instrumental in the
implementation and configuration of the company’s core financial system which
still runs the company’s business today. Rennecia has a wide range of experience
in the implementation of Microsoft Dynamics GP, Dynamics SL and other
technology solutions within the distribution, financial, manufacturing,
hospitality, media and educational industries for both public and private sectors.
Rennecia has an in-depth understanding of systems implementations and

business operations and is very scrupulous in analysing business processes and
designing sound business solutions.
Her experience also includes but is not limited to; application upgrade, application training,
implementation, data migrations from legacy systems and financial report creation. Rennecia is very
meticulous in form modification (purchase order, invoice, cheques) as she understands these
documents reflect an image of her clients. Rennecia enjoys working with clients to design financial
reports so customers can gain better insight into the performance of their business and enjoys
facilitating Microsoft Dynamics GP and Management Reporter training.
• Over 8 years of ERP experience

o Managing Microsoft Dynamics Implementations
o Microsoft Dynamics GP – Financials
o Microsoft Dynamics GP – Inventory and Order Processing
o Microsoft Dynamics GP – Installation & Configuration
o Microsoft Dynamics GP – Report Writer

AARIF ALI
Aarif Ali has over 8 years of experience as an IT professional with a BSc in
Computing and Information Systems from the University of London. His
previous role was as an IT Software Support Specialist in a distribution and
manufacturing environment where he supported the organization's ERP
Dynamics GP. There he became proficient in the use of the Dynamics GP as
both a user and administrator. His skills include Database programming, Report
development and Business Process Improvement.
Aarif's strength is his ability to learn new applications and technologies in a

short period of time which gives him the opportunity to constantly grow professionally. His growing
experience includes implementations of Dynamics NAV, Dynamics GP and Office 365 as well as other
technology solutions to companies in the Retail, distribution and manufacturing industries.

o Microsoft Dynamics GP – Installations and Configuration
o Microsoft Dynamics NAV – Installation & Configuration
LLOWING A TEAM ACCESS TO ALL WEBS, PDFS, NOTES, AND HIGHLIGHTS, ALLING YOU
TO EASILY COLLABORATE WITH A

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RFP: MICROSOFT DYNAMICS GREAT PLAINS IMPLEMENTATION

SERVICES AND MANAGED SERVICES

Date: 31st July 2019

Expires on: 30th September 2019

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Table of Contents .......................................................................................................................... 3

Software and Modules Considered in Scope ............................................................................ 11

Appendix B: Services Pricing ........................................................................................................ 14

Software and Implementation Services 7/31/2019 1:43 PM

Executive Team ............................................................................................................................................ 26

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Appendix B: Services Pricing. Summarizes expected services fees.

Appendix C: Software and Support Plan Pricing. Summarizes software and

Appendix D: Assumptions and Responsibilities. Describes key responsibilities and

Appendix E: Microsoft Accreditation Letter

Appendix G: Davyn Employee Profiles

• Finance – General Ledger, Accounts Receivables, Accounts Payables, Bank Reconciliation,

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Davyn Confidential Page 6 of 30

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PROJECT SUCCESS FACTORS

The following factors will contribute significantly to project success:

SERVICES AND DELIVERABLES

Software and Implementation Services 7/31/2019 1:43 PM

TERM AND TERMINATION

FEES AND PAYMENTS

• 100% of software and enhancement are due on the Effective Date.

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Summary Software and

Total Project Fee 173,114

Timing Description Amount

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Deposit Requirements (at contract signature): Bank Information:

Argyle International Airport Inc. Davyn Limited

Printed Name: Printed Name:

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APPENDIX A - PROJECT SCOPE

This Appendix provides details of the project scope.

AREAS AND USERS WITHIN SCOPE

SOFTWARE AND MODULES CONSIDERED IN SCOPE

Foundation and Financial Management

Supply Chain Management

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Business Intelligence and Reporting \ Collaborative Workspace

MICROSOFT DYNAMICS GP 2018 MODULES – COMPLETE LISTING

Financial Management Supply Chain Management Business Intelligence &

Cashbook Bank Management Human Resource

Davyn Confidential Page 12 of 30

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Field Level Security

Dynamics Process Server

Davyn Confidential Page 13 of 30

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APPENDIX B: SERVICES PRICING

This Appendix summarizes project delivery service fees.

Service Type Rate Per Hour