Questions Mgt

1. Explain the type of the types of leadership styles?

A. Strategic Leadership
B. Transformational Leadership
C. Transactional Leadership
D. Coach-Style Leadership
E. Bureaucratic Leadership
F. Visionary Leadership
G. Servant Leadership
H. Pacesetter Leadership
I. Team Leadership
J. Cross-Cultural Leadership
K. Facilitative Leadership
L. Charismatic Leadership
2. Explain the modern management theories
a) System approach
b) Quantitative approach
c) Total quality management approach
d) Learning organization approach
e) Team building approach
f) Chaos theories
g) Open system approach
h) Contingency approach
3. Explain types of quantitative approach
a. Management Science
b. Operations Management
c. Management Information Systems
4. How to develop strategy plan
5. How to apply the SWOT analysis ideally for the well-being of company X?
6. How to apply PESTEL analysis?
7. How can you apply the BCG matrix?
8. How to achieve benchmarking?
9. Explain Leadership & Management – Relationship and Differences?
10. Discuss Qualities of a Leader in an Organization?
11. What are the roles performed by the Leader?
12. “To effectively cope with the demands of diversifying and expanding responsibilities, as a
manager moves up in hierarchy of the managerial positions the manager needs to update his
skills to do justice with the changing roles in an organizational set up”. Elaborate this
statement and briefly discuss the underlying concepts with examples.
13. Differentiate between individual and group Decision- making. Briefly discuss how the
barriers to effective decision making can be overcome.
14. What are the elements, problems and prerequisites of effective delegation, discuss with
suitable example.
15. Write short notes on Control Technique?
CASE STUDY 1

Read the case carefully and answer the following questions: Like most steel companies,
Bangalore Alloy Steel suffered difficult times in the decade of 1990s. In a companywide attitude
survey, in 1995, it was found that, a number of frustrated middle managers felt that the
company’s unattractive pay structure caused low employee morale. The Chief Executive Officer
of the company, Dinesh was not impressed by the survey report and didn’t care for the opinion of
middle managers. As a result, the executives were disillusioned. Dinesh had been a financial
specialist, and the board of directors assigned him the top job because though this financial
experience could improve the financial situation of the company. At first, the move seemed a
good one, Dinesh used his financial know-how to arrange creative financing for the company’s
debt, but that did not solve other serious problems.
Dinesh was a numbers man with few people skills and he proved to be a poor planner. He tried to
diversify and re-organize the structure which was not comfortable with face to face
communications and he issued periodic memos exhorting employees to increase productivity. All
employees, including both blue-collar and white collar employees blamed Dinesh for the heavy
losses of the company. Top management kept middle management at a distance and became
isolated and ineffective.
(a) Which of the management functions does Dinesh perform well?

(b) Which of the management functions does be perform unsatisfactory?

(c) What do you think should be the role of middle management in this situation?

(d) What do you think Dinesh should have done?

“Case Study” 2
Nitish is 23 years old and will be receiving his professional PG degree in HRM from the
university at the end of this semester. He had spent the past two SIP for Age Ins. Co. 9 AIC)
filling in on a number of different jobs while employees took their vacations. He has received
and accepted an offer to join AIC on a permanent basis upon post graduation, as a supervisor in
the policy renewal department. AIC is a large insurance company. In the HQ office alone, where
Nitish will work, they have 5000 employees. The company believes strongly in the personal
development of its employees. This translates into a philosophy, emanating from the top
executives offices, of trust and respect for all AIC employees. The job Nitish will be assuming
requires him to direct the activities of 25 clerks. Their job require little training and are quite
routine in nature. A clerk’s responsibility is to ensure that renewal notices are sent on current
policies, tabulate any changes in premium from a standardized table, and advise the sales
division if a policy is to be cancelled as a result of non-response to renewal notices.
Nitish’s group is composed entirely of women, ranging from 19 to 62 years of age, with a
median age of 25. For the most part, they are matriculates with little prior working experience.
The salary range for policy renewal clerks is Rs. 2,500 to Rs. 3,000 per month. Nitish will be
replacing a long time AIC employee, Ajay Ajay is retiring after 35 years with AIC, the last 14
spent as policy renewal supervisor. Since Nitish had spend a few weeks in Ajay’s group last
summer (SIP), he was familiar with Ajay’s style and also knew most of the group members. He
anticipated no problems from any of his soon-to-be employees, except possibly for Jawahar.
Jawahar was well into his fifties, had been a policy renewal clerk for over a dozon years, and as
the grand old man’, carried alot of weight with group members. Nitish concluded that without
Jawahar’ support, his job could prove very difficult. Nitish’s is determined to get his career off
on the right foot. As a result, he had been doing a lot of thinking about the qualities of an
effective Leader.
Question:
(1) What are the critical factors that will influence Nitish’s success as a leader? Would these
factors be the same if success were defined as group productivity?
(2) What suggestion might you make to Nitish to help him over or control Jawahar?
(3) Describe the style you think would be most effective for Nitish.