REVISIONS

REV DESCRIPTION DATE APPROVED

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TMD Utility

CPK+ 6000 TMD Utility Manual

In case of assistance contact

Support & Logistics Department

+31 36 751 9400

TMD Security GmbH is not TYPE NO.

Support Phone: +31 367519400
liable for errors and CPK+ 6000 TMD Utility Support & Logistics Department
damages resulting from use Randstad 21-39 | 1314 BG Almere | The Netherlands
of this documentation.
This documentation contains APPROVALS DATE
information that is protected DRAWN CPK+ 6000 TMD Utility
by Copyright. R. Starke 12-10-2010
It is not allowed to copy,
translate and reproduce or CHECKED SIZE DOCUMENT NO. REV
distribute this without W. Boerboom 12-10-2010 A 6000 - TMD Utility 2GEN
written permission of TMD
Security GmbH. CHECKED
All rights reserved M. van Klingeren 12-10-2010 CONFIDENTIAL
TMD Security GmbH.
Copyright 2010
APPROVED
C. Heuker of Hoek
 REVISIONS
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TMD Utility Manual
Start up procedure CPK & TMD Utility

ALWAYS perform the start up procedure with the first installation and when the card reader
has been replaced! Do not connect the TSM connector to the CPK+ yet.
Connect the TSM only when the display shows you to connect the TSM.
Start the TMD Utility. The Device info will display No Connection
The TMD Utility has searched for a connection with the CPK+ but could not find it.

Now connect the USB to the CPK+ Unit and plug the USB connector in a laptop or PC.
Put the 24V power cable in the CPK+ main board.
Make sure the TSM is NOT connected to the CPK+ yet.
When the CPK+ is connected you can see information in the Device info section.

 CPK 6000 Series (Type CPK+ used)

 Model: x (Model used: 1,2 &3D)
 SN:6........... (Serial number, also at the back of the CPK+ Unit)
 Version: xx.xx (Version used, hardware and firmware)

Do not touch the SDK Sensor.

SDK adjusting is needed to store
the normal sensor environment
(without skimming device)
The SDK Level Indicator will display
the value of the current mV during the
adjusting and stabilization.
If you have more SDK sensors attached
you can choose from a drop down list
which SDK sensor to select.
ON/OFF switches the SDK sensor result
on or off on the display of the TMD
Utility.
All status messages visible on the CPK+
display will also be displayed in the
Status field of the TMD Utility.

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For an optimum protection of the CPK in combination with the different types of ATM’s, the
following settings needs to be selected:
- RD mode only for Diebold Opteva ATM’s with motorized card readers.
- RV mode for all other ATM’s with motorized card readers.
- (RS mode is only for ATM’s where the cards can be inserted on several ways when a CPK is
connected).

Mode selection, after 5 sec. the display shows you

“Conn.TSM Mode: RV” than again
after 5 sec. “Conn.TSM Mode: RS” and again after
5 sec. “Conn.TSM Mode: RD”.
These status messages are in a loop and changes
every 5 sec. which lasts for 1.5 min. before a TSM
error is displayed.
Wait until you see “Conn.TSM Mode: RV”
NOW CONNECT THE TSM TO THE MAINBOARD
OF THE CPK+.
If you selected the wrong mode, restart the
U U

ATM and follow the start up procedure again

from the beginning!

Redo the start up procedure when “TSM.dis.” appears on the CPK+ display.

Information about Mode selection RV / RD / RS can be found in the Installation

Manuals.

During the SDK Detection test the CPK+

will produce a few audible beeps.
When finished with the SDK testing
the Status on the CPK+ display is
“SDK 2 OK”
The TMD Utility will display the message
“sdk2 Ok-ddmmyy/hhmmss”

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Door switch

The door switch has been developed to prevent false alarms during maintenance of the ATM.
When the ATM door is open the SDK is standby.
When the door is closed the SDK starts initializing again and audible beeps will be generated as
during the start-up!

+/- 2540 mV is the normal output of the

SDK Level Indicator.
When the door switch (door or cabinet)
is opened for maintenance the
environment is changing and the SDK
Level Indicator will give a fluctuating
output.

If the door switch is closed again the

SDK Level Indicator will first go to
0mV and then to a high mV output
before it re-calibrates.
In the picture a value of 4960mV is
shown.

When the SDK is finished calibrating

the value is again on the normal output
of +/- 2540mV, as shown on the picture.

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Collecting Log Files

Before collecting any Log file wait until the Device Info field is filled
with CPK+ information and that the SDK Level Indicator is switched off.

Press “Get Logs” 1 to get the log files of the CPK+. (15000 lines can be kept, after that first in
first out rule is applied)
If Logs needed to be kept, press “Save Logs” 2

Press “Clear” 3 to clear the status field of the tool.

Press “Restart” 4 to restart the CPK+.
If the Date and Time needs to be adjusted press “Update” 5
Press “Get Status” 6 to get the last status messages of the CPK+.
If a stop watch is needed press “Start/Pause” and/ or “Reset” in the Stop Watch section 7 U

If more SDK Sensors are installed choose from the drop down list and select.
U

“ON/OFF” 8 switches the SDK on or off.

The “command” box is used to input commands from the Command list, “Send” 9 is used to
execute the command.

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To change the Date and Time of the CPK press “Update” 5

The settings of the PC or Laptop doing the update are used.

Sometimes you have to click a button more than once, the processors could be busy at
that moment, not executing that command.

When a Skim device is detected the

SDK Level Indicator is displaying the
changed mV level of the SDK Sensor.
If the changed mV level is significantly
higher than the starting value of 2540mV
the CPK+ is counting internally until the
alarm relay is switched.
Default alarm relay for Model 2 is 3min.
If the skim device is still solid attached
to the fascia and/ or bezel for 3min.
“SDK 2 DETECTED” will be displayed
on the CPK+ and in the status field
“sdk2 Dtc-ddmmyy/hhmmss”

Immediately after removing the skim

device the SDK Level Indicator will
return to its default value of
+/-2540mV.

After 1min the “SDK 2 DETECTED”

will change to “SDK 2 CLEAR” on
the CPK+ display and in the status field
“sdk2 Clr- ddmmyy/hhmmss”

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This section gives the option to change the default settings of the CPK+.
Changing this should only be done for demonstration purposes.
Under no circumstances other than approved by TMD Security GmbH may the changed CPK+ be
used in the field.
TMD Security GmbH is not liable for errors and damages resulting when changing any of the
default settings on the CPK+.

To change the CPK+ configuration

Click on the Configuration tap.

This will give a selection of changeable

options for the CPK, SDK and TVK

The default settings can be viewed when

clicking on the HEX numbers 1 in the
Config Word section.
Default HEX numbers are customer related.

CPK 2
MCRW Relay
(Power Cut to CRD)
Alarm Relay
(Dry-contact relay NO/NC/Com)

SDK 3
MCRW Relay
(Power Cut to CRD)
Alarm Relay
(Dry-contact relay NO/NC/Com)

TVK 4
MCRW Relay
(Power Cut to CRD)
Alarm Relay
(Dry-contact relay NO/NC/Com)

After the changes press “Update” 5 to

activate the changes.
Reset the CPK+ with the new values.

CPK Type 6
Dropdown list to change the CPK Mode.

Duty Cycle 7
Dropdown list to change the TSM signal, only for RV Mode. Press “Update” 8 to activate the
changes.

When finished changing the configuration the CPK+ needs to be restarted to begin
using the new configuration. ( Utility Tab press “Restart” 4 to restart the CPK+.)
U U

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These settings have to be manually changed!

To change the CPK+ default configuration settings

click on the changeable options for the CPK, SDK
and TVK. After changing anything in these settings
press the Update 5 button and always reset the CPK.
( Utility Tab press “Restart” 4 to restart the CPK+.)
U U

After the reset the new HEX numbers can be

viewed when clicking on the Hex numbers 1 in the
Config Word section.

Functionality check CPK

This section describes how to quick check if the CPK is functioning correctly:

In case a CPK is not functioning at all first check step by step if the installation has been done correctly
conform the installation manual and if the CPK has been configured in the correct mode.
If the display of the CPK , and the control LEDS, do not give any indication, check if the CPK gets
power from the ATM. Causes could be ATM power down, defective power supply from ATM, defective
power cable to CPK as result from damage, or ATM does not get power from power socket.
In case the CPK gets power from its power cable but does not show any information , either on the
LED’s or display, the responsible person for maintaining the ATM is requested to contact TMD Security
for a solution.
When the CPK display indicates information on the LCD, a Laptop computer can be connected to the
CPK to use the Utility software to read the log file from the CPK.
The contents of the log file must be checked for the following messages:

The messages below indicate a problem with the CPK or TSM :

cpk1 Tdis

The cpk1 Tdis message appears on the CPK+ display when the TSM
appears to be disconnected. The CPK+ will block the power to the Card Reader.

Solution:

 Check if TSM is attached firmly and is connected.

 Check if the CSW loom is connected on the CSW micro switch.
 Do not force the TSM security switch!
If the problem persists, the responsible person for maintaining the ATM is requested to contact
TMD Security for a solution.

cpk1 Tlow
cpk1 Thig
cpk1 Terr

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In case one of these messages appears in the log file the responsible person for maintaining
the ATM is requested to contact TMD Security for a solution.

These messages indicate a problem with one of the sensors of the CPK :

sdk2 err
sdk2 St.Er
tvk1 err
atk1 err

In case one of these messages appears in the log file the responsible person for maintaining
the ATM is requested to contact TMD Security for a solution.

Other messages that can indicate a problem are :

Version conflict on the LCD panel of the CPK : In this case an incorrect firmware file has been
downloaded in the CPK.

In case this message appears in the log file the responsible person for maintaining the ATM
is requested to contact TMD Security for a solution.

If the logfile contains csw ins or csw err messages, these messages are related to the card switch of
the card reader. Either a card was in the CES for a longer period or the card reader was replaced
without following the startup procedure correctly.

If the log file does not show any of these messages, but a problem still exists, you are requested to
send the log file together with description of the problem to

Support@TMDSecurity.com

Always include the serial number of the cpk in your email. When the cpk is still working the serial
number can be retrieved with by sending the sn command in the utility software. The serial number is
also indicated on the back of the cpk on the aluminum gray sticker. It is a 12 digit number after the
characters S.N.

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