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12 - Chapter 4 PDF
12 - Chapter 4 PDF
12 - Chapter 4 PDF
DAIRY MARKETING
Marketing aspects of dairy sector: Indian Dairy Industry:
problems must be addressed if dairying is to realize its full potential to provide food and
handling of milk and milk products is done and technology refers to the application of
scientific knowledge for practical purpose. Dairy technology has been defined as that
branch of dairy science, which deals with the processing of milk and the manufacture of
milk products on an industrial scale, in developed dairying countries such as the USA.
The year 1850 is seen as the dividing line between from and factory–scale production.
transportation facilities, development of machines etc., where the rural areas were
identified for milk production, the urban centers were selected for the location of milk
processing plants and product manufacturing factories. These plants and factories were
rapidly expanded and modernized with improved machinery and equipment to secure the
various advantages of large-scale production. Nearly all the milk in the USA before
1900 was delivered as raw (natural) milk. Once pasteurization was introduced, it
In India, dairying has been practiced as a rural cottage industry over several past
years. Semi-commercial dairying started with the establishment of military dairy farms
and co-operative milk unions throughout the country towards the end of the nineteenth
century.
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The Indian Dairy Industry has made rapid progress since Independence. A large
number of modern milk plants and product factories have since been established. These
organized dairies have been successfully engaged in the routine commercial production
of pasteurized bottled milk and various Western and Indian dairy products. With modern
dairies where land was less expensive and crops could be grown more economically.
marketing agents interact at various levels in carrying the milk and milk products from
rupee across different marketing channels shows that the producer gets maximum share
(82-100 per cent) when they directly sell to the consumer. However, direct sales are not
always feasible for small farmers as some of them are locked by the middlemen who
offer them credit for the purchase of inputs and animals. Sales to a marketing agents/
middleman are one of the common disposal mechanisms. At an aggregate, the producers
get lowest remuneration when they sell the milk to the cooperatives (50-75 per cent).
The price realized by farmers from informal sector was Rs 9.5 to Rs 10 per litre, where
as cooperatives paid between Rs 8.00 and 8.50. Further, the middlemen who bought
from them made instant cash payments whereas it took 12–15 days to realize payments
India‟s dairy market is multi-layered, it‟s shaped like a pyramid with the base
made up of a vast market for low–cost milk. The bulk of the demand for milk is among
the poor in urban areas whose individual requirement is small, maybe a glassful for use
as whitener for their tea and coffee. Nevertheless, it adds up to sizable volume–millions
of liters per day. In the major cities there lies an immense growth potential for the
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modern sector. According to one estimate, the packed milk segment would double in the
next five years, giving both strength and volume to the modern sector. The narrow tip at
the top is a small but affluent market for western type milk products. The effective milk
market is largely confined to urban areas, inhabited by over 25 per cent of the country‟s
population. Presently, the organized sector both cooperative and private and the
traditional sector cater to this market. The key elements of marketing strategy for 2000
AD are: Focus on strong brands and product mix expansion to include UHT milk,
cheese, ice creams and spreads. The changing marketing trends will see the shift from
generic products to the packaged quasi, regular and premium brands. The national
brands will gradually edge out the regional brands or reduce their presence.
There are different pros and cons of Various Milk Marketing Channels which are
mentioned below.
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the amount farmers can
supply
Bonus payment
Vendors / pay somewhat higher prices May disappear with farmers money
Hawkers / where competition exits. Not a reliable market
Middlemen prompt payment in cash No supply of inputs and services or
payment can be negotiated credit on inputs and services
as daily or monthly Arbitrary changes of prices without
Advance loans (but very prior knowledge
short-term) Collect milk No quality control of milk
form farmers doorstep
Provide only market outlet
in regions not well serviced
by the formal procurement
system
Hotels and slightly higher prices than No security the business can close
restaurants cooperatives Payment can No input or service support
be negotiated as daily or Cannot take all the milk
weekly a reliable market
cannot disappear
Neighbors Collect form farm Not a reliable market
Flexible times for collection Cannot take payment or refuse to
Price is usually higher and pay
negotiable
Private Dairies prompt monthly payments Not always reliable
Give true weight Arbitrary changes in amounts they
Bears cost of spoilage once buy and the price fixed with prior
milk is received warning to farmer
Relatively better prices May place limits on the amounts
where competition exists framers can supply thereby
excluding certain sections of milk
products.
The Indian marketing scenario has best been described as an engine of growth. It
is not easy to profile the consumer in India because of apparent confusions and
contradictions. The fact is that the richest segment of the country‟s population controls
46 per cent of the income, being 200 million in number. In urban India, over 90 per cent
of sales are still through the traditional trade. The poorest 200 million people, accounting
for 8 per cent of India‟s income, live on less than Rs 45 (US$1) per day.
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Areas of Concern in the Dairy Industry:
developing countries. The countries which are expected to benefit most from any
increase in world demand for dairy products are those which have low cost of
management of dairy animals can reduce the cost of milk production. The
Government and dairy industry can play a vital role in this direction.
quality and safe dairy products should be formulated with suitable legal backup.
c) Focus on buffalo milk specialty: Dairy industry in India is also unique with
regard to availability of large proportion of buffalo milk. This, India can focus on
buffalo milk based specialty products, like Mozzarella cheese, tailored to meet
the trade liberalizations despite the attempts of Indian companies to develop their
product range , it could well be that in the future, more value-added products
will be imported and lower value products will be exported. The industry has to
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e) Provisions of SPS and TBT: At the international level, we have to ensure that
In the traditional milk producing areas of Asia and Africa, dairy is an essential
dairy farms have emerged, often with public sector initiative and investment. Although
growth of output are low. Poor marketing linkages inefficient marketing system might
have accelerated imports. Hammond (1990) has shown that marketing inefficiencies for
milk, butter, cheese, etc.) may lead to an increase in import. Domestic consumers,
increase in imports keep retail prices low or unaffected. All the costs of marketing
inefficiency are borne by domestic producers in the form of reduced farm prices and
reduced production.
holders living in rural communities with inadequate marketing links to distant urban
markets. In some instances large-scale dairy enterprise have been established with public
sector initiative and investment to supply dairy products to urban centers and to
compensate for the lack of marketing channels from more remote production areas. In
many countries, small-scale urban and pert-urban dairy production has developed,
responding to the urban market demand and profiting from the lack of links between the
remote rural producers and the urban consumers. Weaknesses in physical and marketing
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links between rural producers and urban processors and consumers are among the major
be aware of and understand how such constraints can be addressed in order to devise
mechanisms that can transfer growing urban demand into increased livestock production.
The dairy industry has a number of specific features which distinguish it from the
other sectors of agriculture and have particular implications for marketing. First, milk
consists of over 85 per cent water, and produced daily. Consequently, high costs of
transportation are cured per unit of out put marketed. Also, milk being highly perishable,
it needs to be used within a short period or processed and transformed into a more stable,
longer-storable form. The quality of milk depends on farm management practices, and
regulations may be necessary when marketing involves more than direct delivery by
producers to consumers. Second, the vast majority of the dairy farmers are small-scale
producers, who produce milk as a source of regular cash income. Dairy production is a
potential. Third, milk can be used to make a wide range of high quality palatable and
nutritious products, which often imply substantial value added over the cost of the raw
material. When production and consumption points are far apart and demand increase
of the above features of milk and the market vulnerability of its producers, cooperatives
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Market-oriented dairy is considered to have a good potential for contribution to the
the increased domestic production of dairy products to meet increased demand and
food security among the poor. Dairy marketing essentially includes processing as a
function that creates form utility of products. The function involves big-physical
processes to convert rawmilk into various products, to be scrupulous, this is the domain
of dairy technology. In the CF, the processing subsystem deals with the dairy
technological aspects and options for dairy development. The existing processing
functions that create form utility and involves costs and returns, are treated as marketing
role in the rural economy by providing gainful employment to a large number of small /
marginal farmers and agricultural labourers and raising their economic status. Andhra
Pradesh state has the distinction of much diversified livestock resources in seven agro
climate zones with different production systems. Livestock farming is one of the most
rural areas, especially for small, marginal farmers and agricultural labors that hold 70 per
Two major channels for diary marketing are organized channel which has mostly
been the cooperative and the traditional channel where traders procure milk from rural
areas and sell in urban areas. Andhra Pradesh state in South India is a leader in dairy
157
. http://www.fao.org/wairdocs/ILRI/x5467E/x5467e04.html.
158
.Planning Commission, Economic survey of Andhra Pradesh- Hyderabad,2005-06.
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activity and has experimented with various new models for dairy. It was the first state to
introduce the MACS Act. Also, private sector in this state is very active. The Dairy is
Head Quartered in Andhra Pradesh. The company was initiated in 1992 after MMPO
permitted private diaries and is now traded on the stock exchange. Daily milk collection
is about 7 lakh liters per day. Collects milk from 1, 50,000 households, and 3500 villages
Andhra Pradesh occupies 4th position in milk production in India in the year
2001-02 and second position in the year 2010-11 with an annual milk production level
of 69.6 lacks MT. The growth rate of milk production is 6.4 per cent per annum as
against the national average of 4.5 per cent. Out of the total number of dairy farmers in
the state, the number of farmers affiliated to Dairy Cooperatives is only 10 lakh. The
total numbers of poor engaged in dairy activities are around 30 lakh. Of the total milk
produced in the state, 83 per cent is procured by unorganized sector (larger proportion by
Dud hawalas) and rest 17 per cent procured by organized sector. Among organized
sector, cooperatives procure around 8 per cent and private dairies procure around 9 per
cent of the milk produced. Andhra Pradesh Dairy Development Cooperative Federation
AMUL pattern, with the objective of procuring milk from producers at remunerative
price, providing technical input to increase milk production, creating infrastructure, price
for processing milk, manufacturing of dairy products, market wholesale and quality milk
The state of Andhra Pradesh has an excellent potential for milk production with
progressive formers who are more receptive to the new technology and scientific
practices prior to 1960. Dairy development was not given importance until 1960, it was
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only in 1961, a separate milk commissioner was appointed to formulate dairy
development programme in the state. Planning for organized dairy industry in Andhra
Pradesh was conceived in 1959 and a pilot milk project. The animal husbandry expended
steadily in 1964, the department, UNICEF gifted dairy equipment of value Rs. 1 crore to
Hyderabad and Vijayawada with the main objective of linking and supply surplus milk
The dairy development activities were carried out by the Government through
business it was converted in the commercial organization. Thus, Andhra Pradesh Dairy
Efforts to commission the milk product factory, Vijayawada and the chilling
centers in Krishna District were taken up. The work regarding co-operative dairies at
Nellore, Chittoor, and Kurnool were also completed. These measures are needed for
considerable technical man-power that was not available. In our state, we did not name
dairy technology center and for relevant training naturally we have to look for
Allahabad. While these dairies came in to operation one after another, the need for
technical and administrative men was keenly felt. All efforts were made to secure
dairying on co-operative lines on Anand pattern, as being done throughout the country
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was registered on 05-05-1981 to implement the operation flood II programme in the
state159.
Table – 4.1: Production of Milk, Eggs, and Meat in Andhra Pradesh during 1980-
81 to 2009-10.
159
.Five Year plan 1978-83, Andhra Pradesh, Draft on Livestock, Agriculture Department of
A.P,Hyderabad,p.88,1978-83.
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Andhra Pradesh state in south India is a leader in dairy activity and has
experimented with various new marketing models for dairy. It was the first state to
introduce the MACS Act, besides, the private sector in this state is also very active. Of
the three chains chosen for analysis, two are in Andhra Pradesh and the third is a state
co-operative from which is lagging in the region. First is large private sector dairy and
The above table shows that the milk production has increased from 2010 million
tones in 1980-81 to 9436 million tones in 2009-10. The eggs production has increased
from 1741 million in 1980-81 to 5931 million in 1998-99 and from 11,200 million in
1999-2000 to 15,804 million in 2004-05 in a rapid phase. As compared to milk and eggs
production the meat production wrested at a show pase up to 1998-99 later it packed up
rapidly.
The private dairy company procures milk through agents in the villages. Thus,
how much milk an agent can procure depends on the personal relations of the agents
with the villagers. Also, several villages have more than one agent, depending on the
social structure as well. The company is not directly involved with the farmers. The
price that he pays to the farmers is slightly above co-operative price in the state. Agent
quite often provides loans to farmers to maintain loyality. Many times, the agent in the
village is competing with agents of other private companies for milk procurement.
Collection areas depend on milk density and areas in which district co-operative is less
160
.Improved Market Access and small holder Dairy Farmer Participation for Sustainable Dairy
Development, Session Paper: Emerging Changes in the Indian Dairy Industry,Meeta
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MACS Society Model in Andhra Pradesh:
Dairy activities started in the district in 1971. This district union has now
delinkeded with State Federation and started MACS society in 1998, following the
inception of MACS Act, 1995. The union is currently collecting milk from 650 villages
in the districts. Milk collection is 60,000 liters per day, likely to go up to 1, 00,000 in the
As per MACS norms, this is a 2 tier operation at the village level and district
level. Village level is managed by village society, district level by BOD. Both of these
societies are run by members elected every year. The village level society itself is
registered as separate MACS society and has the freedom to use its own profits 10 per
State co-operative:
unions. About 3, 22,000 liters per day is collected from 3,800 village societies and from
2, 24,000 farmers. Currently, there is not much competition with private sector in the
area.
In Private Dairy, three is no provision for input supply except for loans given to
farmers sometimes. MACS Society provides breeding and health services through tie up
with NGO / state dept. They manufacture quality feed and supply to farmers at
subsidized rates. They are also involved in organizing thrift and credit co-operative for
credit for animal purchase. Finally, medicines available at cost / farmer meeting for
Punjabi,UNFAO,New Delhi, Asia-pacific Small holder Dairy strategy Workshop,chaing Mai, Thaland,25-
29 February 2008.
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extension. In the State Co-operatives, feed available at subsidized rate through village
society while breeding and health services through state dept. There is no facility for
loans, however, medicines are available at cost, though adequate supply is a problem.
At the farmer level, there is not much difference between the three models,
because there is not much extension activities carried out by any of the three agencies to
significantly affect production practices. It is possible that in the MACS society because
of extension and availability of feed many one using higher feed as compared to crop
In the Private Dairy, milk purchase is done through the agent, who decides what
price he will give to the farmer. This is usually decided based on competition with
agents of other companies and declare co-operative price. Testing is done in very few
cases that are also not transparent. This has implications for farmer confidence in the
prices received. The MACS society, which is democratic functioning one has the
freedom to decide the price and does not have to follow the co-operative price. The
prices received declared by the Union which is higher than co-operative pricing. Testing
done through village society. The society is run by the president who wields a lot of
power. Farmer prices are fixed for cow and buffalo milk. Strong influential people in
The Private Dairy processing plant is an ISO certified unit meeting all quality
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younger generation (yoghurt, flavored milk). The company is catering mostly to the
urban metro market. The MACS society has good quality products, but no certification
as yet and the products are largely traditional. They are selling milk to urban
consumption areas and tapping the rural markets as well, through village societies (small
packets, 250 ml). At the co-operatives, quality of milk was an issue, through has
improved in the recent years. The co-operatives are also largely selling traditional
The Private Dairy is not involved in dairy development activity and is only
focusing on procurement. Faced with increasing competition, they will have newer areas
for expansion. In future MACS becomes strong in these areas, procurement will be
affected. The MACS society involvement in dairy development activity will help them
to grow and increase milk procurement in this area. They are geared to face competition
from private sector because of community tie up at the village level. Finally, the Co-
operative, because of low involvement of community will make it an easy target for
private sector entry. Further, lack of variety and quality of products will make it difficult
Despite, the importance that dairying has in the Indian economy, especially for
towards this sector has suffered from the lack of a clear and strong focus. Agriculture
including animal husbandry is a state subject under the Indian Constitution, and
responsibility for development of the sector lies with the state government, with the
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.Idbi
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exception of specific tasks assigned to the central government. The first attempt to
conceive a set of polices for livestock development in India was the Royal Commission
on Agriculture (1928). The commission recognized the role of draft animals, the
problem of excessive numbers of cattle, and the scarcity of feed and fodder in the Indian
agriculture. In the post independence period, the shaping of government policy was
greatly influenced by the colonial legacy. Government policies can be divided into three
distinct phases (pre-Operation Flood, post-Operation Flood, and post-reform) and areas
(animal husbandry policy, policy on dairy processing and marketing and policy towards
cooperatives).
The main thrust areas of the Department of Animal Husbandry and Dairying are:
nutrition;
The Govt. of India had also promulgated the Milk and Milk Product Order
(MMPO) 1992 on June 9, 1992 under the provision of Essential commodity Act, 1955,
consequent to de-licensing of the Dairy sector in 1991. As per the provisions of this
order, any person / dairy plant handling more than 10,000 liters per day of milk or 500
MT of milk solids per annum needs to be registered with the registering authority
appointed by the Central Government. The main objective of the order is to maintain and
increase in supply of liquid milk of desired quality in the interests of the general public
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and also for regulating the production, processing and distribution of milk and milk
products.
With the growth in demand for production, the protectionist polices of the 1970s
and 1980s, followed by the economic policies of trade liberalization during the 1990s,
the Indian dairy sector witnessed some marginal structural changes in milk production,
showed a considerable decline, which the population of crossbreed milk cattle exhibited
a sharp increase, indicating farmers performance for crossbreds for milk production. The
marked shift in the sex composition of both the breeds of cattle in favour of females
highlighted the declining importance of animals and the increased importance given to
milk production. By and large, buffaloes continued to the predominant milk animals
contributing to milk production in India. The northern and western and southern parts
production.
resources and pastures, the grazing of animals is on the decline and stall-feeding is on
the rise. With regard to reproductive management, natural services are declining and
artificial insemination is becoming popular in cattle and buffaloes. Along with rural
dairy farming, urban and semi-urban dairy farming is being taken up to cater to urban
milk demand through the informal market. The urban and semi-urban dairy farming
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feeds and fodders install-fed conditions, and following most of the modern dairy farming
practices. This sub-sector has been controlling milk production in selected areas of the
country. But growing environmental concerns and consciousness might impose checks
In the formal sector, the industrial structure that emerged as a result of Operation
Flood involved and organized sector consisting of dairy cooperatives, government milk
schemes, and formal private processors. The informal sector, largely untouched,
producers, and intra-village trade directly from producers to consumers. Although dairy
cooperatives comprise the single largest formal organization in terms of market share,
they are engaged in active competition with the informal sector in small towns and semi-
urban villages and with some private companies in urban milk centers.
The share of the organized sector in total milk procurement has increased over a
period of time and is further expected to rise in the new economic environment of
liberalization and globalization. The repeal of industrial licensing under new economic
invest in new processing capacities. The share of organized sector in total milk
procurement has increased from 3.68 per cent in 1961 to about 10-12 per cent in the
mid- 1990s and further to 30 per cent by 2000. These estimates are not very reliable, due
to poor information for the unorganized sector and those plants below 10,000 liters per
day capacity. Within the organized sector, the share of cooperative is higher than private
companies.
The Anand pattern multi-tier cooperatives have strong backward linkages with
the farmers and collect milk from rural producers through village dairy cooperative
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societies. The majority of private processors depend on contractors (through informal or
formal contracts) and traders to procure milk from farmers the private sector has the
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Marketing of Milk and Milk Products:
Marketing of milk is done by the dahlias or middlemen who usually sell milk at
the customer‟s doorsteps. The total milk output is consumed partly as flowed milk and
the rest for the preparation of cream. The price of milk is Rs 12 per litre, while the price
of cream is Rs. 80.00 per kg. Both these prices are producers‟ prices but due to the milk
manship price go higher when it reaches the customers. Due to the middle man, the
economy of milk market is hampered from both the producer‟s and customer‟s points of
view. Those at present 15 cooperative societies have registered under old traditional
method, the problem of proper distribution of milk and milk products are nonetheless
From the dawn of civilization, man has been using milk as a single food and in
the form of various processed products as an integral part of his daily diet. India
produces about 78 million tonnes of milk foods such as ghee, curd, butter, khoa, milk
powder, cheese 2 per cent were other milk based dairy products. There are more than
146 traditional milk base products produced. The productions of all the traditional
products fall in one of the basic steps of heat coagulation, acid coagulation, condensing
or fermentation163.
wastages, costs reduction and give reasonable, higher prices to producers of milk and
milk products while marketing their milk and milk products. Dairy co-operatives can
162
.Chattopadhyay,B.C., “Animal Husbandry, Dairy Development and Fishery” Rural Development
Planning in India , S.Chand & company Ltd. Ramnagar, New Delhi – 110055, first Published 1985,p.141.
163
. Dr. R. Sarvanakumar and Dr. G. Manimegalai., “Traditional Milk foods in India”, Kisan world,
July ‟03 vol. 30. No.7 p.20.
162
strengthen linking operatives of marketing process of milk and milk products with
customer cooperatives, marketing agencies and even syndronize their operations with
credit co-operatives. In this way, they can ensure success in the timely supply of milk
A study of the milk marketing systems in vague have shown that there are at least 8
customer milk prices. The shorter the channel the more likely that the customer prices
From the customer point of view, the shorter the marketing chain, the more likely
is the retail price going to be low and affordable. Following the liberalization of the
dairy industry, direct sales of raw milk from producers to customers (channel 1) or
164
. Dr. Samwel Kakuko lopoyetum and Mr. P. Selvamani “Dairying co-operative Marketing in new
Economic Environment” Kisan world, p: 29-30, vol.32.No.7.
163
through hawkers (channel 2) has been on the increase despite the public health risks
associated with the consumption of untreated milk and milk products. Milk producers
may not necessarily benefit from a short marketing chain i.e. milk processors in channels
5-6 may be paying farmers the same price as hawkers. However, farmers sometimes
prefer selling milk to hawkers because other factors such as prompt payments and
milk processing factory. The biggest disadvantage of direct milk sales to customers by
hawkers is the total lack of quality control and more frequency rate of adulteration of
milk with (dirty) water, which is illegal. An efficient milk marketing chain is one which
enables farmers to receive at least 50per cent of the retail price of milk.
implies that the costs involved in raw material procurement, processing, packaging,
storage, marketing and distribution must be kept as low as possible. Generally the price
c. Cost of processing
d. Cost of packaging
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g. Profit margins at each stage of the marketing channel (Collection, Processing and
marketing margins)
In order to arrive at a realistic costing of a product, all those elements involved at each
Conclusion:
In dairy industry in Andhra, modern private sector diary units have come in
existence besides the co-operatives and the government runs dairy plants. The milk and
dairy marketing system India is fairly complex. A number of different marketing agents
interact at various levels in carrying the milk and milk products from producer to
consumers. Thus India dairy market is much layered which includes the co-operatives
the Anand models the hotels and restaurant, the vendors and middle man and also the
private dairy units. Inspire of the importance of the dairying in the Indian economy, the
government policy towards dairy development and marketing in India and also state of
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. www.fao.org/ag/AGA/publication/mpguide/mpguide6.htm
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