Ref. No.
 Client/Customer Satisfaction Survey Rev. No.
ISO 9001:2015 & ISO/IEC 17025:2017 / OHSAS 18001:2007 Rev. Date
 

Client/Customer Name :  
Business Add./Location   
Contact Person(s) :    Contact No.   
 

Evaluation score :  5 :    Very Good  4 :   Good  3 :   Average  2 :   Fair  1 :   Not good 

 

Please rate the following activities by checking the most appropriate description.
Finding
No. Questionnaires
Very Good Good Average Fair Not good
1. How professional is our company
2. How convenient is our company to use

3.
Overall, how responsive have we been to your
questions/queries
4. Completeness of work

5.
Overall, how you satisfied with employees at our
company

6.
Overall, qualifications, experience and attitude of
the personnel executing the project

7.
How well do you feel that our company
understands your needs

8.
Compared to our competitors, how is quality of
services and project experience
9. The possibility of repeated business

10.
How likely is it that you would recommend our
services to a friend or colleague
 

Comments :

Name : Title :
Completed By
Signature : Date :

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