LIST OF TOOLS AND EQUIPMENT

FRONT OFFICE SERVICES – NC II

Recommended list of tools, equipment and materials for the training of a minimum
of 25 trainees for Front Office Services NC II are as follows:

TOOLS EQUIPMENT MATERIALS

QTY QTY QTY
1 pc. Credit Card 2 units Computer (with 1 Log book
Voucher holder reservation system)
and printer
2 units Bell boys cart 1 pc. Cash register 2 pcs. Room key
1 pc. Fake Bills detector
1 pc. Hypercom 2 pcs. Ving card
1 pc. Credit card 1 pc. White board/cork
imprinter board
1 pc. Key card marker 5 pcs. Empty envelopes
1 pc. Key Card verifier 5 pcs. Luggage tag
1 pc. Key rack
1 pc. Cash box drawer
1 pc. Guest folio rack
2 pcs. Telephone
1 pc. Typewriter
1 pc. Fax machine
5 pcs. Calculator
1 pc. Safety deposit box/
drop vault
4 pcs. Lapel microphone
Training Resources/
Materials:
25 pcs. Registration form
Cancellation
5 pcs.
booking form
5 pcs. No-show forms
25 pcs. General folio
25 pcs. Credit card voucher
25 pcs. Different forms
5 pcs. Notice slip
 LIST OF TOOLS AND EQUIPMENT

Recommended list of tools, equipment and materials for the training of a minimum of 25
trainees for Housekeeping NC II are as follows:

TOOLS EQUIPMENT
QTY ITEM QTY ITEM
5 Mops 1 Projector Screen
5 Brushes 1 Overhead Projector
5 Brooms 2 Electric Fan
5 Buckets 1 First Aid Cabinet
5 Dust Pans 1 Instructor’s desk chairs
2 Garbage Receptacles 3 Fire Extinguisher
2 Sorting Baskets/ Laundry Baskets 2 Emergency Light
1 Step Ladder 2 Directional Signage
2 Squeegee 2 Air condition
2 Water Hoses 25 Armed Chairs
10 Lint Free Cleaning Cloths 1 Telephone
Scrubbing Foam 1 Computer
10 Dish Sponges 1 TV
5 Spray Bottles 1 Video player
5 Anti-Static Dusters 1 Fax machine
10 Gloves 1 Refrigerator
5 Caution Signs 1 Hairdryer
2 Mop Squeezer 1 Alarm clock
1 Shelving
MATERIALS 1 Cart
QTY ITEM 1 Trolley
2 rms Bond paper 1 Coffee Maker
20 pcs. Folders 1 Electric kettle
1 pc. Logbook 1 Electric jug
 TOOLS EQUIPMENT
QTY ITEM QTY ITEM
1 box Transparency acetate 1 Toilet Caddy
2 White Board 1 Carpet sweeper
5 Whiteboard Markers 1 Vacuum cleaner (dry and wet )
2 Whiteboard Eraser 1 Polisher (electric with complete
accessories)
5 Marking Pen 1 Washers
2 Stationery 1 Dryer
2 sets Linen (for single bed and double bed) 1 Flat iron
1 set Glassware 1 Ironing Board
1 set Cutlery 1 Steam pressers
1 pack Tea 1 Sorting shelves
1 pack Coffee 1 Drying cleaning machine
1 pack Sugar 1 Washers
1 pack Milk 1 Dryer
1 pack Biscuits 1 Flat iron
1 Beds (Single ) Cleaning agents
1 Bed (Queen) 5 Cleaning Detergent
1 Holy Bible 5 Liquid Detergent
2 pairs Slippers 5 Cleaning Solution
5 Flashlight 5 Sanitizing Agents
1 set Light fittings 5 Fabric Softener
1 Mirrors 5 Chlorine Bleach
5 Wardrobes Protective clothing
5 Hangers 5 All-Purpose Detergent
2 Ashtrays 5 Stain Removing Agents
5 for Variety of linen and clothing items 2 Furniture and floor polishers
each and fabrics
items
Discretionary supplies 5 Air Freshener
5 Fruit, 5 Pesticides
5 Beverages 5 Deodorizers
5 Chocolates 5 Toilet Disinfectant
Training resources/ materials 2 Overalls
25 Enterprise promotional materials 2 Jackets
25 Local tourist information 25 Aprons
2 Magazines 2 Goggles
2 Newspapers 2 Masks
2 Lodging agreement 2 Headwear
Housekeeping textbooks/ references 2 Waterproof clothing and footwear

NOTE: Implementation of the training program can be made possible through a MOA between the Training
school and Industry to defray the high cost of equipment and facilitates which the school cannot afford .