Robotic Process Automation

By
Sabyasachi Mukhopadhyay
Google Developer Expert in Machine Learning
Kolkata Lead, Facebook Developer Circle
Intel Software Innovator
CoFounder & Chief Research Officer, Twelit MedTech Pvt Ltd
Visiting Faculty, Symbiosis Centre for Information Technology (SCIT), Pune
INTRODUCTION
What Impacts Productivity? 1

People spend less time onvalue-added

activities due to the failure in automating
lightweight data handling and processing
tasks.

They continue to:
• Use forms to fill in information.

• Create spreadsheets to collect, analyze, report 
data.

• Fetch data from one system and feed it to other.

www.Rootalpha.com
Automation to Rescue 4

How to ensure people are doing right things?

Automation comes to the rescue of the 
organizations.

Automation aims at changing your workplace as 

dramatically as machines of industrial revolution 
changed the factory floor.

According to a research, in the western economy, 
automation could:

Save around $2 trillion in wages

Impact over 130 million jobs

www.Rootalpha.com
Automation Requisites 5

Organizations want to achieve high operating efficiency and support growth through automation.

At the same time, they want to:

• Avoid/defer high investments for large transformation programs.

• Derive more value from already outsourced operations.

• Reduce operating costs.

• Support products, processes without investing in costly new technology.

How to achieve these requisites?

Process Automation is the optimal solution.
What is Process Automation? 6

• Automation of processes that require less or no human intervention.

• Textiles industry pioneered this some two centuries back. Usage of machines for tasks 
such as weaving, stitching, and spinning cotton, was the beginning.

• In Modern business, Information Technology (IT) is the chief enabler of automation.

Process Automation Methods 7

Traditional Methods:

Enterprise Resource Planning: Integrated management of core business processes such as product planning, sales
and inventory management and so on.

Business Process Management: Software application to support process improvement life cycle, which facilitates
integration between enterprise applications.

While these traditional methods have its limitations, process automation can be achieved using two genres of
tools:

Robotic Process Automation (RPA)

Intelligent Automation (IA)

RPA Prelude
RPA Defined 9

According to The Institute for Robotic Process

Automation (IRPA), RPA is an application of 
technology that permits employees in an 
organization to configure computer software, or a
‘robot’, to capture and interpret existing 
applications for processing a transaction, 
manipulating data, triggering responses and 
communicating with other digital systems.

www.Rootalpha.com
Highlights 10

RPA is lightweight IT

• Accesses and addresses underlying applications through the presentation layer  without disturbing the core

business logic or data of the underlying applications.

• Commercially available software that supports processes.

• Needs less IT involvement to get it up and running.

Highlights 11

RPA is lightweight IT

• Accesses and addresses underlying applications through the presentation layer  without disturbing the core

business logic or data of the underlying applications.

• Commercially available software that supports processes.

• Needs less IT involvement to get it up and running.

Identify Processes 12

www.Rootalpha.com

Processes that can be automated using RPA must

be:

Repetitive: Same set of actions performed repeatedly.

Template driven: Data entered in specific fields in the 

same manner.

Rules based: Data processed by a set of rules.

Process Example 13

• Periodic reporting, data entry, and analysis

• Mass email generation, archiving and extracting

• Conversion of data formats and graphics

• ERP transactions

• Process lists and file storage
Approaches in RPA 14

www.Rootalpha.com
Assisted Automation:

• Runs on user’s desktop to support the manual activities of 
a user.

• Series of automated steps triggered by users across 

multiple applications that leverage robots on desktops.

• Enables reduction in the task handling times (Example: call 
center).

Unassisted Automation:

• Processes performed by robots on its own (fully
automated).

• No user intervention involved except for scheduling and 

managing the robot workload.

• Enables processing of structured information with clearly

defined rules.
Evolving Trends 15

www.Rootalpha.com

There are two more approaches evolving in addition to 
Assisted and Unassisted automation.

Autonomous Automation:

• A robot controls, schedules, and manages the 
workload of other robots.

Cognitive Automation:

• Nextgen RPA, where the robots have evolved to 
think and act.

• Robots perform complex tasks by applying natural 
language processing and has decision making 
capability.
RPA Demystified
How RPA Works 17

• RPA is built on top of the existing systems/applications.

• Need for creating, replacing or developing expensive platforms is minimized.

• RPA accesses the underlying applications through presentation layer.

• RPA performs structured tasks as done by humans previously (through the UI using a login ID and 
password).

• Programming logic of the underlying systems need not be modified.

• RPA tools do not store any data.

Use case Scenarios 18

Basic operations carried out by software robots:

• Opening emails and attachments

• Logging into web/enterprise applications

• Moving files and folders

• Scraping data from the web

• Connecting to system APIs

• Following 'if/then' decisions and rules (Conditional 
Decision making)
RPA in Industries
RPA Applied In… 20

RPA can be applied in a wide range of 
industries.
Financial Services 21

• Account closure and opening

• Account audit requests

• Claims processing

• Credit card applications

• Statement reconciliation
HR Management 22

• Timesheet administration

• On-off boarding procedures

• IT Management:

• Password Resetting

• System Maintenance.

• Benefits administration

• Compliance reporting
Supply Chain 23

• Order Management

• Items requirements planning 
systems

• Shipping notifications

• Customer complaints processing
IT Support and Management 24

• Service desk operations.

• Monitoring of network devices.

• Remote management of IT 
infrastructures

• Enables faster process throughput in 
examining and solving queries.
RPA Tools
RPA Tools in Market 26

Some of the leading RPA tools in the market are:

• Automation Anywhere

• Blue Prism

• UiPath

• Pegasystems

• Nice

• WorkFusion
Benefits Of RPA 27

RPA enables business transformation through:

• Better accuracy and High-quality Services

• Increased Speed and Agility

• Improved Efficiency and Reduced Costs

• Easy Integration

• Reduced Delivery Risk

• Flexibility and Multitasking (Scalable)

• Reduced IT Workloads
THANK YOU
For your time & we’ll see you soon
Join me:
@sabyasachi_mukhopadhyay

https://www.linkedin.com/in/sabyasachi-mukhopadhyay-
303a1027/
@SM2017Official

@sabyasachi_unique