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Received: Jun 19, 2017 10:00 AM

Expires: Jul 3, 2017 10:00 AM


From: jmickschl@bncnationalbank.com
To: jovin.d@gmail.com
Cc:
Subject: RE: Loan 331427658

Hi Jovin,
I hope you and your family are doing well! It is good to hear from you even though
it is not the way I had anticipated after all of the hard work and time we put into
your loan.

I will watch for any response from the review of your file as well.

Have a good day.


Sincerely

Jason Mickschl | Senior Mortgage Loan Consultant NMLS # 93255


BNC National Bank | Dir: 913.647.7018 | TF: 877.262.8950 ext. 7018 | Fax:
913.879.7218
7007 College Blvd, Ste 600 | Overland Park, KS 66211 |
WEB/SECURE ONLINE APPLICATION
http://www.bncnationalbank.com/overland-park/jmickschl/
[cid:image002.png@01D24BDB.EF643AD0]<http://www.bncnationalbank.com/overland-
park/jmickschl/>

From: jovin.d@gmail.com [mailto:jovin.d@gmail.com]


Sent: Monday, June 19, 2017 11:49 AM
To: Jody Moore <JAMoore@BNCNationalBank.com>
Cc: Michael Zerr <mzerr@bncnationalbank.com>; Scott Hupp
<SHupp@bncnationalbank.com>; Jody Moore <JAMoore@BNCNationalBank.com>; Jason
Mickschl <JMickschl@bncnationalbank.com>
Subject: RE: Loan 331427658

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Hi all
May I know if there is any update on my complaint?

--- Originally sent by


jamoore@bncnationalbank.com<mailto:jamoore@bncnationalbank.com> on Jun 9, 2017 7:07
AM ---
This message was sent securely using ZixCorp.<http://www.zixcorp.com/get-started/>

Dear Mr. Deva Sahayam Arul Raj:

I am confirming receipt of your customer complaint made through your Mortgage


Consultant. I am beginning the review process. I will be in contact after the
review process is complete.

Thank you,

Jody Ann Moore


Vice President - Mortgage Compliance
BNC National Bank
7007 College Blvd Ste 600
Overland Park, KS 66211
Phone: 913 647 7060
Fax: 913 982 1749
Jamoore@bncnationalbank.com<mailto:Jamoore@bncnationalbank.com>

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